Location: United Kingdom; Ireland; Cyprus; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоUnited Kingdom; Ireland; Cyprus; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior DevOps Engineer (Ground Stations)
- Location: Berlin, Germany or Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Engineering Manager, CONNECT & Ground Stations
- Employment type: Permanent
- Workplace model: Hybrid, 3 days a week at the office in Berlin or Espoo
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters
As a Senior DevOps Engineer, you'll own key parts of the cloud platform that keeps ICEYE's satellites talking to Earth. You'll shape how our AWS and Kubernetes environments are designed, secured and operated across ground stations, test environments and end-user platforms. You'll make infrastructure decisions that decide whether engineering ships fast and whether satellite operations stay connected when it matters most.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Own key parts of the AWS and Kubernetes platform behind our ground station and connectivity systems, working alongside another senior DevOps engineer and making explicit architecture trade-offs between reliability, cost and delivery speed
- Drive infrastructure initiatives in your areas from design to delivery, including the dependencies on software teams and ground station vendors
- Evolve our Terraform and deployment setup with reusable patterns that prevent whole classes of configuration and release issues
- Design and harden the network between our cloud environments and ground station sites
- Turn loosely defined operational problems into clear technical plans and working solutions
- Drive platform incidents to resolution, find the root cause, and turn what you learn into lasting reliability improvements
- Share your expertise through reviews, pairing and technical guidance, and help raise the bar on how we build and run infrastructure
What we're looking for
Must haves:
- Experience owning a platform or critical infrastructure area end to end, including its architecture decisions and trade-offs
- Extensive hands-on experience designing and operating production environments on AWS, including IAM, cost management, and security practices such as least privilege and secrets management
- Strong cloud networking skills: VPC design, DNS, routing, security groups, and debugging connectivity across cloud and on-prem environments
- Deep Terraform experience, including designing modules and managing infrastructure at scale
- Experience running Kubernetes in production, including deployments, Helm and troubleshooting
- A track record of resolving production incidents and driving lasting reliability improvements
- Experience designing CI/CD pipelines with tools such as GitHub Actions
Nice to haves:
- Hybrid cloud and on-prem experience
- Scripting or software engineering experience with Python, Bash or Go
- Observability practices, including logging, metrics, alerting and tools such as Grafana
- Experience with databases such as PostgreSQL, RDS or MongoDB
- Experience in regulated, defence or security-sensitive environments
Application Process
- Talent Attraction Partner Screen Call
- Hiring Manager interview
- Technical interview
- Values & Fit interview
Working at ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Qualifications:
— 4+ years of proven success in outbound sales and high-level account management, specifically closing net-new business.
— Strong experience in a Mid-Market sales motion, demonstrating the ability to navigate longer, more complex deal cycles and break into executive teams (VP to C-Suite).
— Exceptional sales acumen with a deep command of pipeline management.
— Ability to ramp up quickly, work independently, and unblock deals.
— Skilled in selling complex solutions, including SaaS, cash flow tools, or payments products, ideally in a startup or fintech environment.
Bonus:
— Strong understanding of the payments ecosystem and the high-volume credit cards space.
— Track record of consistently exceeding targets with clear, quantifiable achievements.
— Advanced outbound thinker, building strategic, multi-threaded outbound campaigns.
— Collaborative team player sharing tactics and market feedback with peers, Product, Marketing, and Enablement.
— Experience with target verticals: Wholesalers, Retail, Software, Logistics, and Construction.
— Power user of sales tools like Salesforce, Outreach, Gong, Apollo, and LinkedIn Sales Navigator.
A day in the life and how you’ll make an impact:
— Drive strategic outbound prospecting to identify, engage, and win ultra high-value customers with longer consideration phases.
— Manage full sales cycle with multi-stakeholder deals, engaging buying groups from operators to C-suite.
— Deliver advanced, tailored product demos connecting Melio's value to business metrics like cash flow, operational efficiency, and ROI.
— Maintain rigorous Salesforce hygiene and provide accurate forecasting to leadership.
— Host executive Google Meet meetings and occasionally travel for trade shows, conferences, or strategic client visits.
— Consistently exceed monthly and quarterly targets and help shape the go-to-market playbook as the UHV team scales.
About the team:
— The Ultra High Value (UHV) Payors team is a new, high-visibility initiative at Melio.
— The role involves partnering to build on existing processes and selling an innovative, dynamic solution poised for dramatic scale.
— Opportunity to make a significant and lasting contribution to the company’s growth and future success.
About Melio USA:
— Competitive compensation packages with an annual base salary range of $95,000 - $105,000 plus variable bonus.
— Medical, Dental, and Vision plans with up to 100% employer-paid coverage, FSA and HSA.
— 401K matching.
— Wellness programs focusing on financial, physical, emotional, social, and community support.
— Time off including vacation, sick days, holidays, parental leave, and wedding days.
— Food perks with a weekly Seamless stipend.
— Growth and development opportunities through workshops, mentorship programs, and team building activities.
— Melio builds B2B payment tools to help small business owners spend less time in the back office.
— Melio is the fastest-growing B2B payment platform in the US.
— Diversity, equity, and inclusion are top priorities, with a commitment to equal opportunity and a diverse team.
— Melio accepts job applications on an ongoing basis until the position is filled.
— Employer participates in E-Verify and will provide Form I-9 information to confirm work authorization in the U.S.
About Calm:
Calm is the leading mental health brand on a mission to make the world happier and healthier. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in ten languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Calm has created a broader portfolio including evidence-based solutions like Calm Health, offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 42 million covered lives through Calm Health.
What You'll Do:
As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention. You'll set the priorities, design and run the experiments that test them, and partner with engineering, product design, marketing, data, and research to ship what works. Your goal is to make it effortless for users to form a lasting mindfulness habit while helping Calm reach and sustain its growth goals. You will drive measurable impact across top-of-funnel conversion, trial-to-paid transitions, user activation, and long-term retention. You will design, execute, and analyze product experiments in collaboration with engineering, design, marketing, and data science teams.
Day to day, you will:
— Own growth strategy and roadmap: Develop and own Calm's growth product strategy and roadmap, translating company revenue, subscriber, and DAU goals into a prioritized set of bets across activation, conversion, and retention.
— Run a high-velocity experiment program: Form sharp hypotheses, design and ship A/B tests with engineering and data science, and read results honestly — including the ones that don't win.
— Remove friction from key journeys: Use quantitative and qualitative data to find where users drop off in onboarding, habit-building, and account flows, then test simpler paths through them.
— Ship habit mechanics: Build the features that help users plan, track, and celebrate progress, so a first session becomes a daily practice.
— Write PRDs that make decisions easy: Spell out the job to be done, the opportunity, success metrics, and the plan to ship and iterate — then bring engineers, designers, marketers, and leadership along as the plan changes.
Who You Are:
— A growth PM, or equivalent, with 4+ years in consumer product, owning a growth metric (subscriber growth, conversion, retention) and setting strategy across consumer mobile (iOS and Android) and web.
— A subscription-business operator fluent in economics of consumer subscription (trial and paywall conversion, LTV, churn) and product decision impacts.
— Experienced in fast experiment design and analysis (A/B tests, holdouts, sequential testing) with statistical judgment.
— Data-fluent, adept at sourcing quantitative and qualitative data to prioritize roadmap and make feature calls.
— Knowledgeable in habit formation mechanics (streaks, reminders, progress, celebration).
— AI-native and tooling-fluent, proficient in leveraging AI tools to drive team velocity and workflows.
— Technically agile, comfortable discussing complexity and tradeoffs with engineers, able to prototype ideas.
— Exceptional at documentation and organization, maintaining experiment logs, results archives, and roadmap docs.
— A low-ego, persuasive partner, clear in communication with stakeholders and leadership, improving cross-functional collaboration.
Nice to Haves:
— Experience in subscription-based consumer tech (onboarding, paywalls, retention initiatives).
— Familiarity with product analytics or experimentation tools (e.g., Amplitude).
— Experience or passion for health & wellness domain.
— Experience developing features that drive habit formation and lifestyle change.
Minimum Requirements:
— 4+ years of relevant experience in growth, product management, or equivalent.
Compensation and Benefits:
— Base pay range: $147,800 - $226,700 per year, determined by geographic pay model based on employee location.
— Eligible for equity, comprehensive benefits, 401k, and flexible time off.
Additional Information:
— Calm is committed to diversity, equity, inclusion, and providing reasonable accommodations.
— Employment offers contingent on background check; some roles may require drug screening.
— Calm participates in E-Verify for US-based positions.
Location: Seoul, South Korea
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value.
You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams.
The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.
In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice.
WHAT YOU'LL ACHIEVE:
- Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined.
- Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track.
- Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly.
- Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership.
- Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs.
- Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value.
- Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement.
- Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions.
- Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
- Proven track record of designing and deploying AI-powered workflows or agents in production for customers.
- Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code.
- Strong experience delivering implementations that drive adoption, change management and long-term customer value.
- Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
- Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries.
- Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
- Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
- Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt.
- Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments.
- Professional fluency in Korean and English.
NICE TO HAVES:
- Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
- Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes.
- Experience enabling or co-delivering with implementation partners.
- Previous experience in a fast-paced, high-growth technology environment.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Metn, Lebanon
Head of AI Transformation
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost.
If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.
About the Role
Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes.
The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams.
In this role, you will:
Your mandate spans four workstreams.
AI-native software development
Own the strategy and operating model for AI across planning, development, review, testing, and release.
Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work.
Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team.
Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output.
Everyone is an AI builder.
Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders.
Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions.
Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last.
Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool.
AI-native internal tooling
Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception.
Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them.
Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work.
AI-powered customer features
Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend.
Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature.
Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency.
Across all workstreams
Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption.
Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors.
Mentor engineers and builders across the company to raise AI fluency and engineering excellence.
Report progress, trade-offs, and results clearly to leadership.
Key Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level.
Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails.
Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams.
Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure.
Experience defining engineering standards, governance, or operating models and getting them adopted at organization level.
A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing).
Proven ability to influence without authority across engineering, product, and business functions.
Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences.
Nice to Have
Production ML experience in personalization, search and recommendations, or fraud detection.
Experience enabling non-engineers to build with AI or low-code tools.
Experience managing LLM cost, usage, and vendor strategy at scale.
Experience as a Tech Lead Manager or leading a small engineering team.
Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS.
Previous experience with food delivery, e-commerce, or on-demand platforms.
Public work on AI engineering: talks, writing, or open-source contributions.
Why Toters?
Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership.
Flexible work environment with hybrid-friendly roles.
Opportunity to lead impactful initiatives and shape technical strategy.
Collaborate with talented engineers while growing your career.
Strong culture of mentorship, collaboration, and continuous learning.
Direct impact on products used by thousands of customers every day.
Competitive compensation package.
Exclusive discounts on Toters orders.
First-class medical insurance.
Location: Seoul, South Korea
About the company
Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo and Cape Town, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms.
Pixelogic services include subtitling and closed captioning, foreign language dubbing, access services, text and metadata translation, audio services, marketing and promotional material design and versioning, digital cinema mastering and key fulfillment, home entertainment mastering, compression and authoring for physical media formats, transcoding and packaging for digital distribution products, archive mastering, and custom software and application development services.
Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants. Pixelogic employs nearly 700 full-time employees worldwide.
To support our continued expansion, we are currently looking for “Roll Up Your Sleeves” problem solvers that can work as part of a world-class team. Our work environment is unique. So is the right candidate. This is a fantastic opportunity to join a forward looking company that offers an exciting, creative and dynamic work environment with tremendous career growth potential.
Responsibilities:
· Responsible for the creation and QC review of Korean SDH subtitle file
· Maintain quality standards with accuracy and speed and adhere to style guidelines and project-specific instructions.
· Meet tight deadlines while maintaining a high standard of quality
· Must be punctual, dependable and flexible, and possess a team attitude and willingness to adapt to last-minute changes to programming and industry.
· Manage assignments on a pro-active basis and escalate issues to management.
· Maintain the confidentiality of sensitive content
· Misc. tasks as assigned by Senior Management
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한국어 SDH 자막 파일 작성 및 QC 검토 담당
정확성과 속도로 품질 표준을 유지하고 스타일 가이드라인과 프로젝트별 지침 준수
높은 수준의 품질을 유지하면서 엄격한 마감일 준수
시간을 지키고 신뢰할 수 있으며 유연해야 하며, 프로그래밍 및 산업의 막판 변화에 적응하려는 팀 태도와 의지
사전 예방적으로 할당을 관리하고 문제를 관리로 확대
민감한 콘텐츠의 기밀 유지
고위 경영진이 할당한 작업
Requirements
Qualifications:
· Bachelor's or Master's Degree, preferably in Korean, linguistics and language study majors and/or Entertainment and Media
· Minimum of 3 years of SDH Creation and proofreading experience required
· Knowledge of professional scripting, and subtitling software highly desirable
· Deep sense of urgency and ability to work in a fast-paced environment with high volume
· Attention to detail and accuracy
· Positive attitude when experiencing obstacles and enthusiastic to get things done
· Excellent reading skills, speling/vocabulary and grammar
· Ability to follow technical/style guide for multiple client content types
· Must be residing in South Korea
-------------------------------------------------------------------------------------------------------
학사 또는 석사 학위, 가급적이면 한국어, 언어학 및 언어학 전공 또는 엔터테인먼트 및 미디어 전공
최소 3년 이상의 SDH 생성 및 교정 경험
전문적인 스크립팅 및 자막 소프트웨어에 대한 지식
볼륨이 높은 빠른 환경에서 작업할 수 있는 깊은 긴박감과 능력
디테일과 정확성에 대한 주의 집중
장애물을 경험할 때의 긍정적인 태도와 일을 해낼 수 있는 열정
뛰어난 읽기 능력, 철자/어휘 및 문법
여러 클라이언트 콘텐츠 유형에 대한 기술/스타일 가이드를 따를 수 있는 기능
한국 거주
Benefits
Benefits
Equal Opportunity Employer
We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.
고용 평등 기업
저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다
Benefits
Robust pension plan
Global company with a diverse and inclusive environment
Career development
Collaborative, team-based structure
혜택
탄탄한 연금 제도
다양하고 포괄적인 글로벌 기업
경력 계발
협력적이고 팀 중심의 구조
Location: South Africa; Mexico; Brazil; Argentina; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-impact sales consultancy and Certified HubSpot Solutions Partner that builds scalable sales engines for owner-led B2B companies. Based in Ontario, the team specializes in transforming relationship-based businesses into process-driven organizations by developing custom playbooks, compensation plans, and CRM architectures. They move beyond traditional consulting by providing hands-on training and long-term coaching, ensuring that new sales habits and operational systems are sustainable and built to last.
The company operates with an operator-led mindset, focusing on measurable growth and structural integrity rather than generic advice. They serve a diverse range of B2B clients whose success relies on expertise and trust, helping them transition from individual-led sales to robust, repeatable engines. Joining this team means working in a collaborative, results-oriented environment where the mission is to solve complex operational challenges and deliver clear, actionable strategies that empower business owners to scale effectively.
Job Summary
We are looking for a high-performing, SDR to join a growing sales consultancy during a pivotal expansion phase. This isn't a role for a beginner; we need a seasoned specialist who understands the nuances of selling complex, consultative B2B services to business owners. You will be responsible for building the frontline of our sales engine, targeting Ontario-based firms that rely on trust and expertise. If you are an expert at navigating high-level conversations and have a mastery of modern sales tech, this is an opportunity to take ownership of a sophisticated outbound process and grow alongside the firm.
Key Responsibilities
Strategic Prospecting: Identify and source high-fit leads that align with our Ideal Customer Profile (ICP) of owner-led B2B companies.
Multi-Channel Outreach: Execute high-volume, high-quality outreach across cold calling, cold emailing, and LinkedIn.
Lead Qualification: Conduct rigorous qualification to ensure every discovery meeting scheduled has a high probability of conversion.
CRM Management: Maintain 100% data integrity within HubSpot, ensuring all activities and prospect insights are meticulously logged.
AI Integration: Utilize ChatGPT and Claude to streamline messaging, research prospects, and optimize outreach workflows.
Pipeline Partnership: Work directly with the founder to transition qualified leads and provide feedback on market resonance to refine the sales strategy.
Requirements
Senior-Level Experience: Multiple years of experience as an SDR, specifically selling complex, consultative services or high-ticket B2B solutions.
HubSpot Expert: Advanced, "no-training-required" proficiency in HubSpot is a non-negotiable requirement.
Outbound Mastery: Proven track record of success in cold calling, strategic emailing, and LinkedIn social selling.
AI Fluency: Regular and proficient use of AI tools (ChatGPT/Claude) to enhance sales productivity.
Communication: Exceptional professional English (written and verbal) with the ability to build rapport with business owners and executives.
Schedule: Ability to work a strict 9-5 EST schedule to align with our North American client base.
Nice-to-have
Experience with Apollo.io for lead sourcing and sequencing.
Advanced proficiency in LinkedIn Sales Navigator.
Background in sales consulting, CRM implementation services, or professional services.
Benefits
💰 Competitive monthly compensation
🚀 Career growth opportunities
🌎 Fully remote work environment
🛠️ Opportunity to work with a sophisticated, established sales process
🎯 Direct impact on a growing business as a key early team member
Location: Pattaya City, Thailand
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: Bang Nak, Thailand
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Global Security Program Manager on Notion’s Global Safety & Security team, you’ll help protect our people, workplaces, and operations across a distributed global portfolio. This role exists to bring greater consistency to physical security programs as Notion scales—strengthening technology, vendor operations, incident readiness, and local execution without losing the welcoming experience we want employees and guests to feel. You’ll work across Workplace, People, IT, Legal, business leaders, vendors, and building partners, balancing hands-on operations with repeatable program design. This is a remote role based in the United States, with travel to Notion offices, events, and other locations expected—up to 50% based on operational needs.
A GREAT TUESDAY:
- Review regional differences in access control or visitor management and turn them into clear priorities for the global parity project.
- Work with a vendor or building manager to resolve a security gap, balancing local context with global standards.
- Draft an incident update, using AI to improve clarity, then validate the details and judgment behind the message.
- Coordinate international project work while responding thoughtfully to an urgent operational issue.
WHAT YOU'LL ACHIEVE:
- By your 90th day, kick off a global physical security parity project that creates shared visibility into regional practices, gaps, and priorities.
- By your 90th day, use AI to accelerate clear, effective communications, reduce busywork, and keep detail-heavy work accurate and reviewable.
- By the end of your first year, take ownership of Notion’s physical security technology program, improving how systems, data, and operating practices support safe and resilient workplaces.
- By the end of your first year, demonstrate program ownership in one major physical security or safety pillar, such as business continuity and disaster recovery, event security, travel risk management, monitoring operations, crisis management, guard force operations, or governance.
- By the end of your first year, deliver multiple international projects with clear plans, sound judgment, and effective coordination across regions, vendors, and cross-functional partners.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to own physical security or safety programs across multiple sites or regions, including security technology, access control, incident response, or vendor operations.
- Effective project management skills, with the ability to move multiple international projects from ambiguity to clear plans, decisions, and delivery.
- Clear, thoughtful communication with internal partners, vendors, building management, and local stakeholders—especially when translating security requirements into practical action.
- A service-oriented approach and eagerness to help create secure, welcoming workplace experiences; you bring curiosity, ownership, and sound judgment to how you work with others.
- Novice AI proficiency and a willingness to use AI as a practical collaborator for communication, accuracy checks, documentation, and reducing repetitive work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $208,000 – $233,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a Strategic Finance Business Partner to support our AI team and other business functions. Our Strategic Finance Business Partnership team serves as a trusted advisor to the company, driving our financial planning, forecasting, and review processes, and guiding critical decisions through insightful analyses and strategic thought partnership.
This is a high-impact role on a lean team: you’ll partner deeply across Engineering and Product to strengthen executive-level visibility into financial performance, improve forecast accuracy, and evaluate strategic investments across our product.
This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Embed deeply within the AI team and broader business as a trusted financial partner. Understand key cost drivers and the product roadmap to proactively surface financial implications, risks, and opportunities.
- Own weekly and monthly AI cost reporting end to end, delivering clear visibility into spend, usage, key trends, and anomalies for executives and functional leaders.
- Deliver thoughtful analyses to support strategic decisions with strong judgment, speed, and attention to detail.
- Support the monthly close and reporting process with Accounting, vendor and PO tracking, budget-versus-actuals cost analyses, and flux reviews
- Partner with the AI team, Product, Data Science, Engineering, and other cross-functional teams to deliver accurate forecasts and budgets.
- Strengthen AI cost data and reporting infrastructure by identifying data gaps, improving recurring workflows, and using AI and automation to make reporting more durable, scalable, and timely.
SKILLS YOU'LL NEED TO BRING:
- 2-4 years of experience in FP&A, Strategic Finance, and/or Corporate Finance
- Experience with financial modeling, forecasting, budgeting, financial close, and reporting (budget vs. actuals, etc.)
- Data fluency and the ability to navigate complex datasets, including identifying anomalies or data gaps.
- Intellectual curiosity, strong analytical judgment, and the ability to move from detailed data to a clear point of view on performance, risks, and opportunities
- Comfortable partnering directly with senior leadership and building strong cross-functional relationships
- Strong work ethic, reliability, and attention to detail — “get it done” attitude
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience with a high-growth tech company, including native AI, SaaS, or consumption-based businesses
- Experience with NetSuite, Workday, Zip, and planning tools (Pigment, Adaptive, Anaplan)
- Working knowledge of SQL
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $120,000 - $140,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm is seeking a Compliance Manager to own compliance advisory for the Affirm Card program. You'll make independent, risk-based calls across card marketing, onboarding, disputes, and remediation, partnering with Product, Engineering, and Operations to ship card features that are compliant and built to last.
What you'll do
Own end-to-end compliance advisory for the Affirm Card program, including card marketing, checkout, onboarding, wallets (Apple Pay, Google Pay), disputes, and servicing, partnering directly with Product, Engineering, and Operations throughout the development lifecycle
Bring an appetite for the unknown: much of what we build on Card is genuinely new and without precedent, and you take on that ambiguity rather than wait for a playbook
Apply sound judgment under EFTA (Reg E), TILA (Reg Z)/CARD Act, UDAAP, to navigate novel regulatory questions, escalating only where it's genuinely warranted
Review and approve Affirm Card marketing, disclosures, and UX to ensure compliance with regulatory requirements and consistency with consumer protection standards
Lead root-cause analysis and remediation for Card compliance issues (e.g., disputes, adverse action notices, declines) through to sustainable closure, prioritizing durable fixes over one-off patches so issues don't recur
Partner with Compliance Testing, Legal, and Risk to prepare for and support regulatory exams and bank partner audits related to the Card program
Maintain and contribute to the Card program's compliance risk assessment and control inventory, proactively identifying and closing coverage gaps
Develop and maintain compliance training and reference materials specific to Card regulatory requirements
Serve as the go-to compliance expert on new and evolving Card features, surfacing risk early in the product lifecycle rather than after launch
What we look for
8+ years of experience in a compliance advisory role within financial services with a Bachelor's degree (6+ years with a Master's degree, or 3+ years with a PhD, or equivalent), with meaningful experience on card, payments; compliance certifications a plus
Deep working knowledge of EFTA (Reg E) and TILA (Reg Z)/CARD Act as applied to card products, plus familiarity with TISA (Reg DD) and UDAAP; hands-on experience with card network rules (e.g., Visa, Mastercard) is a big plus
A demonstrated track record of operating independently in ambiguous, fast-paced environments, making sound, risk-based decisions with incomplete information and escalating only when it truly requires it
Comfortable partnering closely with Product from the early stages of a build, whether a new product, feature, or servicing program, in fast-paced, ambiguous environments
Experience owning issues from root-cause analysis through sustainable remediation, with a bias toward fixing the underlying control rather than the immediate symptom
Experience advising and building credibility with Product, Engineering, and Operations stakeholders on a card, lending, or payments program
Strong verbal and written communication skills, with the ability to clearly present complex, nuanced regulatory issues to non-compliance audiences
Self-directed with strong strategic thinking and problem-solving skills; comfortable being the compliance voice in the room on card-specific questions, including presenting to senior leadership and leadership committees
Inquisitive and proactive in identifying problems and proposing practical, business-aware solutions
Base Pay Grade
- L
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $128,000 - $188,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm is seeking a Compliance Manager to own compliance advisory for the Affirm Card program. You'll make independent, risk-based calls across card marketing, onboarding, disputes, and remediation, partnering with Product, Engineering, and Operations to ship card features that are compliant and built to last.
What you'll do
Own end-to-end compliance advisory for the Affirm Card program, including card marketing, checkout, onboarding, wallets (Apple Pay, Google Pay), disputes, and servicing, partnering directly with Product, Engineering, and Operations throughout the development lifecycle
Bring an appetite for the unknown: much of what we build on Card is genuinely new and without precedent, and you take on that ambiguity rather than wait for a playbook
Apply sound judgment under EFTA (Reg E), TILA (Reg Z)/CARD Act, UDAAP, to navigate novel regulatory questions, escalating only where it's genuinely warranted
Review and approve Affirm Card marketing, disclosures, and UX to ensure compliance with regulatory requirements and consistency with consumer protection standards
Lead root-cause analysis and remediation for Card compliance issues (e.g., disputes, adverse action notices, declines) through to sustainable closure, prioritizing durable fixes over one-off patches so issues don't recur
Partner with Compliance Testing, Legal, and Risk to prepare for and support regulatory exams and bank partner audits related to the Card program
Maintain and contribute to the Card program's compliance risk assessment and control inventory, proactively identifying and closing coverage gaps
Develop and maintain compliance training and reference materials specific to Card regulatory requirements
Serve as the go-to compliance expert on new and evolving Card features, surfacing risk early in the product lifecycle rather than after launch
What we look for
8+ years of experience in a compliance advisory role within financial services with a Bachelor's degree (6+ years with a Master's degree, or 3+ years with a PhD, or equivalent), with meaningful experience on card, payments; compliance certifications a plus
Deep working knowledge of EFTA (Reg E) and TILA (Reg Z)/CARD Act as applied to card products, plus familiarity with TISA (Reg DD) and UDAAP; hands-on experience with card network rules (e.g., Visa, Mastercard) is a big plus
A demonstrated track record of operating independently in ambiguous, fast-paced environments, making sound, risk-based decisions with incomplete information and escalating only when it truly requires it
Comfortable partnering closely with Product from the early stages of a build, whether a new product, feature, or servicing program, in fast-paced, ambiguous environments
Experience owning issues from root-cause analysis through sustainable remediation, with a bias toward fixing the underlying control rather than the immediate symptom
Experience advising and building credibility with Product, Engineering, and Operations stakeholders on a card, lending, or payments program
Strong verbal and written communication skills, with the ability to clearly present complex, nuanced regulatory issues to non-compliance audiences
Self-directed with strong strategic thinking and problem-solving skills; comfortable being the compliance voice in the room on card-specific questions, including presenting to senior leadership and leadership committees
Inquisitive and proactive in identifying problems and proposing practical, business-aware solutions
Base Pay Grade
- L
Equity Grade
- 6
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Wizards of the Coast has built a centralized platform, AI, and IT team that serves shared technology across Wizards of the Coast (WOTC) and Hasbro. We are led by the belief that providing industry-leading tools, innovative technology, and excellent support allows our teams to focus on delivering outstanding player experiences first and foremost.
Wizards is looking for someone who is a world-class leader of platform and cloud security, with a focus on securing AI workloads. You will be partnering closely with other enterprise and platform teams to lead how we secure our developer and AI platforms across the company. This person needs to be able to understand how to interact with and handle partner expectations while balancing security, ease of use, and broadest impact across the company. The developers on the team use research-driven development to find the best solutions and mix of technologies in the rapidly growing field of AI.
Our team values work-life balance while delivering high-quality technology. If this sounds exciting to you, we encourage you to apply.
Location and Work Arrangement
This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Deliver operational security procedures for testing, validating, and securing cloud and AI workloads
Run red teaming processes for agentic, large language model (Large Language Model (LLM)), machine learning, and other AI workloads
Partner with security team on internal tools, processes, and validation procedures for AI and developer products
Run red-team processes for AI workloads
Build out our automated software review/patch/remediation processes
Partner with internal teams to build our next level secure developer platform
What You'll Bring
7+ years in driving cloud security
Experience deploying AI SaaS tools, AI cloud workloads
Deep knowledge of what good Software Development Life Cycle (SDLC) patterns look like
Experience with managing and deploying organizational cloud solutions
Thoughtful leadership fostering collaboration and mutual support
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$163,000
—
$244,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
At Wizards, we build high-value, high impact solutions for automation and AI use by developers across our enterprise in each business unit. We work closely with internal partners to build solutions and platforms that they are asking for and interested in using in their daily work. We don't mandate adoption. Instead, we create best-in-class tools that developers want to use. We are looking for a versatile and dedicated Senior AI Developer to deliver end-to-end AI and automation solutions on our platforms, giving developers across every business unit tools they genuinely want to use.
Location and Work Arrangement
This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Work with internal teams to implement AI technologies in our tools and products
Deliver automation and AI software to create best in class solutions for our partners
Build automation solutions for enterprise SaaS platforms in collaboration with internal partners
Work with internal developer teams to build out a consistent developer platform
Work on low code developer solutions using AI for non-developers
What You'll Bring
2+ years developing and deploying production scale cloud solutions; or equivalent experience.
Experience with prompt engineering and agent-based workflows for large language models.
Proficiency with two or more of Python, TypeScript, CDK, SAP, GitHub, GitLab, or AWS.
Software Development Life Cycle (SDLC)
What Sets You Apart
Experience with AWS Bedrock or SageMaker AI for agentic solutions
Deployment of AI and automation workloads for enterprise software solutions
Experience with handling required settings in cloud accounts for deployed architecture
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United Arab Emirates
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators.
This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity.
Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.
THE OPPORTUNITY
- Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness
- Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices
- Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning
- Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios
- Collaborate with Group Security and IT to:
- Align UAE-specific regulatory controls with global policies and control frameworks
- Contribute to the development of security policies to meet international and UAE compliance requirements
- Conduct security control validation and document evidence for internal/external audits
- Participate in remediation planning for audit findings and track progress to closure
- Support the RISO in preparing and submitting regulatory documentation to regulators
- Prepare and present security and resilience reports for internal governance committees and local entity management
- Assist in responses to regulatory examinations, including due diligence and compliance queries
- Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations
- Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities
- Coordinate with cross-functional stakeholders to embed security requirements into operational processes
WHAT YOU WILL DO
- Regulatory Governance
- Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level
- Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand
- Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue
- Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs
- As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team
- ICT Risk and Security
- Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead
- Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements
- Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams
- Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators
- Operational Resilience
- Lead business impact assessments, critical function mapping, and business continuity planning at the entity level
- Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning
- Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements
- Group Liaison
- Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance
- Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand
- Represent entity priorities in group-led security initiatives and governance forums
WHAT YOU BRING
- 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment
- Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent
- Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred
- Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment
- Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level
- Familiarity with ICT outsourcing and third-party risk management within group structures
- Ability to translate technical risk into board-level narrative and regulatory-grade documentation
- Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity
- Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams
- Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred
- Familiarity with EU frameworks such as DORA and MiCA is strongly preferred
WHY THIS ROLE
- You will hold a named role within a regulated entity with accountability and board-level visibility
- You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry
- You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up
- Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead
- The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA
- You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
ГибридseniorEspoo; Berlin
УдалённоseniorСША; Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT)
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorSouth Africa; Mexico; Brazil; Argentina; Venezuela, Bolivarian Republic of
ГибридSan Francisco, California; New York, New York
ГибридSan Francisco, California
УдалённоRemote Canada
УдалённоRemote US
Renton, Washington, United States
seniorRenton, Washington, United States
УдалённоUnited Arab Emirates; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S