Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.
The Controls and Governance function at OKX SG works across business, product, legal, risk, and compliance to ensure our operations remain safe, resilient, and compliant with Singapore’s regulatory expectations. We embed operational and conduct risk management practices, strengthen internal controls, and act as business partners to help functions make informed, risk-aware decisions.
About the Opportunity
We are seeking a
Controls & Governance Manager
to support the continued development of our business controls, conduct risk, and governance framework in Singapore.
Reporting to the Controls & Governance Lead, you will play a key role in strengthening controls across client-facing and commercial activities, including sales practices, customer communications, client classification, product governance, and business conduct monitoring. You will also support broader risk governance, regulatory implementation, issue management, and assurance activities.
This is a business-facing controls role suited to someone who understands how regulated financial services businesses operate in practice. You should be comfortable partnering directly with Commercial and Product teams, using data to identify potential risks, translating regulatory expectations into practical controls, and providing constructive challenge while enabling the business to move forward.
What You’ll Be Doing
Business Conduct & Front-Office Controls
Partner with Commercial, Product, Compliance, Legal, and Risk teams to design and strengthen controls across client-facing activities, including sales practices, customer communications, client classification, conflicts of interest, product governance, and fair customer outcomes.
Define local requirements for sales surveillance and business conduct monitoring, partnering with central teams to implement appropriate monitoring capabilities while owning local review, investigation, escalation, and remediation of identified risks.
Support controls around front-office activities, including representative conduct, customer interactions, sales incentives, product distribution, and the appropriate treatment of different customer segments.
Translate regulatory and conduct requirements into practical business controls, processes, and product requirements, partnering with Product and Operations teams through design, testing, implementation, and post-launch review.
Customer & Controls Optimisation
Analyse customer complaints, onboarding and KYC issues, incidents, sales activity, and operational data to identify emerging risks and root causes.
Partner with Product, Operations, Compliance, and Risk teams to improve customer journeys while maintaining appropriate regulatory and control standards.
Identify opportunities to strengthen control effectiveness while simplifying processes and reducing unnecessary customer or operational friction.
Risk Governance & Controls
Maintain the SG risk register and coordinate the Risk and Control Self-Assessment (RCSA), working with business teams to identify and assess key operational, regulatory, and conduct risks and controls.
Monitor key risk indicators (KRIs) and support periodic control testing to assess control effectiveness, identify gaps, and drive remediation with control owners.
Support the implementation of local policies, SOPs, regulatory requirements, and control frameworks, ensuring requirements are effectively embedded into day-to-day business activities.
Issues, Assurance & Regulatory Implementation
Coordinate investigation and root cause analysis of incidents, conduct issues, and control deficiencies, working with relevant teams to develop practical corrective actions and drive issues through to resolution.
Support internal and external audit engagements, regulatory reviews, and assurance activities, including documentation requests, walkthroughs, management responses, and remediation tracking.
Support the implementation of evolving regulatory requirements and industry standards, assessing business impact and working cross-functionally to embed appropriate processes and controls.
Outsourcing & Governance Coordination
Support governance of intra-group and third-party outsourcing arrangements, including maintenance of the SG Outsourcing Register and ongoing reviews in accordance with MAS requirements and internal policies.
Support key governance forums, including the Token Listing Committee, and prepare clear and timely risk, controls, conduct, and issue reporting for the SG Management Committee and other relevant forums.
What We Look For In You
At least 4 years of experience in business compliance, front-office controls, conduct risk, sales surveillance, regulatory compliance, or related roles within capital markets, securities, brokerage, trading, wealth management, fintech, or other regulated financial services.
Good understanding of Singapore financial services regulation and MAS expectations, particularly across business conduct, client classification, sales practices, product governance, conflicts of interest, and customer outcomes.
Hands-on experience designing or executing sales surveillance, conduct monitoring, or front-office controls, including identifying issues, investigating exceptions, and driving remediation with business stakeholders.
Strong analytical and problem-solving skills, with the ability to use client, transaction, or activity data to identify risks and translate regulatory requirements into practical controls, processes, or product enhancements.
Strong stakeholder management and execution skills, with experience partnering across front-office, Product, Operations, Compliance, Legal, and Risk teams to provide constructive challenge and drive outcomes.
Experience in digital assets or crypto is a plus; familiarity with broader operational risk, RCSA, outsourcing, audit, and governance frameworks is advantageous.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Mexico; Argentina; Colombia; Honduras; Paraguay
After-Sale (Order Support)
LOCATION:
Open to ALL LATAM Countries
The Order Support Representative assists customers with order, shipping, return, cancellation, and delivery-related concerns. This role requires strong attention to detail, high comprehension, and accurate case management across multiple systems and trackers.
Key Responsibilities:
Respond to order-related inquiries through email, live chat, and outbound calls when needed.
Process address changes, cancellations, returns, and refunds according to company policies.
Investigate lost, delayed, damaged, or incorrectly delivered packages.
Coordinate with fulfillment partners and carriers, including ShipBob and PNP Line.
Create reshipment orders in Shopify when approved.
Update order records across Shopify, Gorgias, and internal trackers.
Use Google Sheets to maintain and manage order claims, and escalation trackers.
Escalate complex or unresolved cases to Operations or the appropriate support team.
Support other mini-teams during BFCM and peak periods as assigned.
Qualifications:
Previous e-commerce customer service experience is required.
Experience handling order, shipping, return, and refund concerns is
required.
Proficiency in Google Sheets and experience managing trackers.
Strong reading comprehension, problem-solving, and communication skills.
Highly organized, detail-oriented, and accurate.
Able to manage multiple cases and follow detailed processes in a fast-paced environment.
Location: Portugal; Brazil; Mexico; Argentina; Peru
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Reporting Line: Reports directly to the Head of Customer Support
General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.
Job Role:
Effectively manage company communication channels, including live chat, emails, and phone calls.
Identify and assess customers’ needs to ensure a high level of satisfaction.
Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
Provide timely and accurate support to clients within the specified time frame.
Maintain and update CRM records with all customer interactions and actions taken.
Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
Work independently as well as collaboratively in a team environment.
Adhere to standard operating procedures and company policies at all times.
Requirements
Proven experience in a customer support or client service role.
Previous experience or background in Forex trading or the financial markets is a strong advantage.
Excellent command of English and Portugese native both spoken and written.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Strong phone communication skills with active listening abilities.
Ability to work under pressure and meet tight deadlines.
Excellent communication, problem-solving, and presentation skills.
Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
Benefits
Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
Benefit of working at CXM:
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Dubai, United Arab Emirates
We are looking for an experienced
Safety Officer / HSE Officer
to join our construction team in the UAE.
The ideal candidate will have
hands-on construction site experience in the UAE
, with strong knowledge of occupational health and safety requirements, site safety procedures, risk assessment, inspections and incident prevention.
The successful candidate will be responsible for monitoring site activities, ensuring compliance with approved safety procedures and UAE requirements, and promoting a strong safety culture across the project.
Key Responsibilities
Monitor daily construction activities to ensure compliance with health and safety requirements.
Conduct regular site safety inspections and identify unsafe acts, conditions and potential hazards.
Ensure workers and subcontractors follow approved HSE procedures and site safety requirements.
Prepare and maintain risk assessments, method statements and other HSE documentation.
Conduct toolbox talks, safety inductions and regular safety awareness sessions.
Investigate accidents, incidents, near misses and unsafe occurrences and prepare appropriate reports.
Recommend and implement corrective and preventive actions.
Monitor the proper use of PPE and ensure compliance with site safety rules.
Identify potential risks associated with construction activities and recommend appropriate control measures.
Coordinate with site engineers, supervisors, subcontractors and project management regarding safety matters.
Monitor high-risk activities and ensure appropriate permits and control measures are in place.
Maintain records of safety inspections, observations, incidents, training and corrective actions.
Assist in emergency preparedness, drills and response procedures.
Ensure proper housekeeping and safe working conditions across the construction site.
Support the implementation and continuous improvement of the project's HSE management system.
Report safety violations and follow up on corrective actions until closure.
Requirements
Minimum 2 years of hands-on Safety/HSE experience in the UAE construction industry is mandatory.
Bachelor's degree/diploma in Occupational Health & Safety, Engineering, Environmental Science or a related field.
NEBOSH, IOSH or other relevant HSE certifications are preferred.
Strong practical knowledge of construction site safety procedures and risk management.
Experience conducting site inspections, toolbox talks and safety inductions.
Good knowledge of risk assessments, method statements and permit-to-work systems.
Experience handling incident/accident investigations and preparing HSE reports.
Strong understanding of PPE requirements and safe work practices.
Ability to identify hazards and implement practical corrective measures.
Experience working on large-scale residential, commercial or infrastructure construction projects.
Experience dealing with consultants, contractors and subcontractors.
Familiarity with UAE construction safety requirements and practices.
Experience monitoring high-risk activities such as working at height, lifting operations, excavation, scaffolding and hot works.
Good communication and interpersonal skills.
Ability to work independently and effectively coordinate with site teams and subcontractors.
Strong documentation and reporting skills.
Willingness to work in a site-based construction environment.
Benefits
Competitive salary based on qualifications and relevant UAE experience.
Opportunity to work on challenging construction projects.
Professional and collaborative working environment.
Career growth and professional development opportunities.
Exposure to multidisciplinary project teams and construction operations.
Company-provided employment visa and medical insurance, as applicable.
Annual leave and other benefits in accordance with UAE Labour Law.
Location: New York, NY (HQ); San Francisco, CA; Denver, CO
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will build and run the operating systems that help Juno ship reliably and support customers as we scale. On the product operations side, you will turn product decisions into clear operating plans, maintain visibility in Linear, coordinate customer testing and launch readiness, keep commitments and risks visible, and make sure product changes are communicated clearly.
You will partner closely with product and engineering to make decisions executable, keep work organized, surface gaps and dependencies, and ensure the team follows through on what it has committed to ship.
On the customer support side, you will be the first line of defense when customers encounter product issues. You will triage and investigate problems, coordinate the right response, and redirect travel-service questions to our travel partners. Because you sit close to both the product process and the customer, you will turn recurring friction into clear insights, accountable follow-up, and better operating systems.
Success means Juno ships through a lightweight and dependable process, customers understand what changed, risks and commitments do not get lost, recurring issues reach the right owners, and support demand does not grow one-for-one with the business.
WHAT YOU’LL DO
- Provide holistic support through the entire launch lifecycle across program management, customer testing, launch readiness, change management, customer communication, and post-launch iteration. Own and improve Juno's shipping process so the right reviews, testing, documentation, internal enablement, and customer updates happen at the right time.
- Maintain Linear as a reliable operating system for projects, owners, milestones, dependencies, status, and product decisions. Surface risks early and follow through until they are resolved.
- Serve as the first line of defense for product-related customer issues across email and chat, join customer calls when needed, manage escalations to resolution, and route travel-service questions to the right partner.
- Be the voice of the customer in product decisions. Analyze support trends and customer feedback, diagnose recurring friction, size the problems you find, and translate messy input into clear findings, recommended actions, prioritization input, and accountable follow-up for product and engineering.
- Build AI-powered workflows, automations, knowledge systems, and self-service experiences that improve the quality and speed of product operations and customer support.
WHAT YOU NEED
- 3+ years of experience in product operations, program management, customer experience, technical support, consulting, or another customer-facing analytical role in a fast-moving software company.
- You are highly process-oriented. You can turn ambiguous cross-functional work into clear owners, milestones, decisions, and next steps without creating unnecessary bureaucracy.
- You actively use AI to get real work done and can show us what you have automated, analyzed, or built.
- You can use qualitative feedback and data to identify patterns, diagnose root causes, size problems, and measure whether a product or operational fix reduced customer friction.
- You write with precision and empathy. You can explain a complicated product change or technical issue clearly, without jargon or filler.
- You run toward ownership, move quickly without losing the details, and can drive clarity across product, engineering, customer success, customers, and external partners.
NICE-TO-HAVES
- Technical fluency with APIs, integrations, debugging, or data analysis, even if you do not write production code.
- Experience in B2B SaaS, travel, fintech, or another operationally complex product.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow.
Why you’ll love this role
Ownership:
You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users.
Learning and Growth :
You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment.
Innovative Culture:
You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what.
What you’ll do
Own and Ship Features:
Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages.
Build for Production:
Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior.
Test and Review:
Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk.
Operate What You Build:
Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it.
Leverage AI:
Use AI productively in daily work, validate what it produces, and understand where its limitations matter.
What you’ll bring
Backend Fundamentals:
Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals.
Adaptability:
Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language.
Feature Ownership:
The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time.
Practical Judgment:
Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling.
Clear Communication:
Strong written communication and effective collaboration in a remote, asynchronous environment.
AI Fluency:
Practical experience with AI coding tools, including the ability to review and correct what they generate.
Helpful experience
Production Go services, APIs, concurrency, profiling, or gRPC.
Docker, Kubernetes, Helm, CI/CD, or cloud deployment.
Rust, particularly for systems, security, performance, or platform work.
PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows.
Observability using metrics, logs, traces, dashboards, and alerts.
Contributing to a modular monolith, bounded context, shared component, or independently operated service.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are hiring our first Sydney-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day-to-day. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
Note: Specialists in Sydney will work 12pm to 8pm, Monday to Friday.
Responsibilities
Become an expert in all Anthropic products
Respond to user support cases with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model and assisting consumer users at a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical “pager duty” during APAC hours to ensure 24/7 support for critical queries
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you
Have experience in providing technical product support within a second-tier, escalated, or priority support team
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g., CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team. This is essential, highly valuable, but often unglamorous work, and it is particularly key for this role due to it being among the first Support hires in APAC/ANZ
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
Close and Operational Accounting
- Prepare and support assigned month-end and quarter-end close activities, including accruals, true-ups, journal entries, reconciliations, rollforwards, balance-sheet substantiation, and flux or variance analysis.
- Prepare journal-entry support and submissions, including account and cost-center coding; monitor approval, posting, and rejection status and coordinate timely follow-up with authorized employees.
- Perform vendor- and contract-level reconciliations, monitor actuals against accruals, resolve differences, and support recurring management reporting.
- Support lease, fixed-asset, construction-in-progress, and related infrastructure accounting as assigned, including data capture, schedule maintenance, modifications, and period-end entries.
Contract, Invoice, and Data Validation
- Maintain complete and accurate contract and pricing records across new agreements, amendments, credits, delivery or drawdown changes, extensions, and terminations.
- Translate commercial terms into accounting inputs and operating workflows and ensure relevant changes are reflected in recurring accounting processes.
- Validate vendor invoices and operational data against rates, usage, commitments, delivery, resource attributes, and accounting mappings.
- Investigate exceptions, document root causes and resolutions, track open items and bottlenecks, and coordinate follow-up through completion.
Controls, Audit, and Issue Resolution
- Follow established accounting policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over source data and workpapers, including completeness and accuracy checks, evidence retention, and reviewer-ready documentation.
- Respond to audit and control requests by assembling tie-outs, schedules, explanations, and source evidence.
- Use company information only through approved systems and devices, follow least-privilege and security requirements, and promptly escalate suspected data, security, or access issues.
Cross-Functional Coordination
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Finance Systems, Data, Engineering, and external vendors to resolve accounting and operational blockers.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders.
- Escalate unusual contracts, accounting judgments, control exceptions, or access requests with clear context and recommended next steps.
Process Discipline and Continuous Improvement
- Identify recurring data-quality issues, process delays, and control gaps, and surface trends and recommended improvements to the appropriate team lead.
- Write clear requirements, test system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to reduce manual effort, strengthen analysis and documentation, and support scalable and agentic workflows while following data-security and review requirements.
- Help maintain consistent execution as systems, accounting requirements, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting.
- Strong month-end and quarter-end close experience involving accruals, journal entries, reconciliations, variance analysis, and workpaper preparation.
- Working knowledge of U.S. GAAP and internal controls, with the judgment to recognize and escalate matters requiring technical accounting review.
- Experience interpreting contracts, invoices, and large operational datasets and translating them into accurate accounting outcomes.
- Advanced spreadsheet and data-analysis skills and experience using an ERP or comparable finance system.
- Demonstrated ability to use AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
- Strong attention to detail, sound judgment, clear documentation habits, and the ability to independently manage high-volume, deadline-driven work.
- Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones.
PREFERRED
- Operational accounting experience in a technology, cloud-computing, or infrastructure environment.
- Experience with Oracle Fusion and lease-accounting, fixed-asset, or similar finance systems.
- CPA, CA, or an equivalent professional accounting qualification.
NICE-TO-HAVE
- Exposure to cloud and compute costs, lease accounting, fixed assets, construction in progress, or related infrastructure arrangements.
- Familiarity with SQL, GitHub, issue-tracking tools, or similar technical tools used to investigate data and process issues.
- Experience in audit-ready, high-growth, or control-focused operating environments.
- Experience collaborating across time zones with distributed teams and external service providers.
Location: Remote
Workplace: Remote
PAYOR INTELLIGENCE SR. ANALYST
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're seeking a Payor Intelligence Analyst with deep knowledge of the U.S. payor landscape and a talent for turning fragmented, conflicting information into durable logic. Understanding how payors actually relate to one another, which entities own which plans, who delegates what, and which policy applies when, is work our entire product depends on. You'll build and own payor intelligence at Tennr as a zero-to-one function.
The payor landscape is a massive, constantly shifting dataset: parent organizations, subsidiaries, TPAs, PBMs, Medicaid MCOs, Medicare Advantage plans, delegated UM vendors, acquisitions, and rebrands. Your job is to make it legible, building the taxonomies, hierarchies, and governance that let our models and teams reason correctly about it, and translating that reality into product requirements alongside engineering, clinical, and operations.
If you've developed deep payer expertise inside a large organization, this is the rare seat with clear ownership and impact.
RESPONSIBILITIES
- Build and own payor entity mapping: the hierarchies, families, subsidiaries, TPAs, PBMs, and delegated relationships that define how coverage and authorization actually flow.
- Source, interpret, and govern medical policies, coverage criteria, government guidance, and fee schedules, establishing effective dating, provenance, and version control.
- Design the delegated-relationship logic behind prior authorization, determining which entity owns the decision for a given plan, product, and service.
- Identify and track the clinical content sources our policies depend on, such as InterQual and NCCN, and own what we need to contract for and when.
- Map prospect and customer payor data back to Tennr's payor model, turning a recurring manual effort into a repeatable system.
- Embrace a founder's mindset, proactively driving projects from conception to completion, and contributing significantly to our company's growth and success.
CANDIDATE QUALIFICATIONS
- 5+ years working across the U.S. payor landscape, with real breadth across Medicare, Medicare Advantage, Medicaid and MCOs, and commercial lines of business.
- Fluency in payor structure: payor families, subsidiaries, TPAs, PBMs, delegated entities, regional versus national plans, and self-funded versus fully insured arrangements.
- Experience researching and interpreting payor policies, government guidance, fee schedules, or clinical guidelines, including reconciling sources that disagree with each other.
- A track record of building taxonomies, frameworks, databases, or mapping systems that other people rely on, not just answering questions as they come in.
- Exceptional analytical and pattern-recognition skills, with the investigative instinct to work productively from ambiguous and incomplete information.
- Self-directed ownership of a domain end to end, without predefined process or constant validation.
- Outstanding communication skills, capable of articulating complex payor concepts to a diverse audience.
- Familiarity with SQL or comparable data tooling is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office (travel to office on quarterly basis)
BENEFITS
- Remote Flexibility
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Anywhere; Europe, Middle East, Africa (EMEA)
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We’re looking for a Senior Quality Engineer to help shape how quality is built into our product.
Our SQEs work across multiple product teams, partnering with Engineering, Product Leads and Design across different areas of Circle. You’ll get involved throughout the development lifecycle. Exploring ideas, identifying risks, challenging assumptions and helping teams make better decisions about quality.
This is a collaborative, hands-on role for someone who enjoys being close to the product, moving between different problem spaces and making Quality Engineering visible across the organisation.
You’ll combine strong product thinking, exploratory testing, automation and technical investigation to help teams ship with confidence.
WHAT YOU'LL BE DOING
PRODUCT QUALITY
- Partner with multiple product teams across different areas of Circle.
- Get involved early in product, design and engineering discussions.
- Identify meaningful product, technical and customer risks.
- Bring a quality perspective to user journeys, UI/UX, requirements and technical approaches.
- Shape pragmatic, risk-based testing approaches based on the change and its potential impact.
AUTOMATION & TECHNICAL QUALITY
- Build and maintain reliable automated coverage across web, APIs and integrations.
- Make thoughtful decisions about what to automate, where to test it and what provides the strongest signal.
- Investigate complex failures across the application, APIs, CI pipelines and supporting systems.
- Work with engineers to improve testability, reliability and developer feedback loops.
- Use modern engineering and AI-assisted tooling where it improves planning, automation, debugging or investigation.
QUALITY STRATEGY & ENABLEMENT
- Identify recurring or systemic quality issues and drive improvements across teams.
- Use bugs, production issues and quality signals to improve prevention, not just detection.
- Help teams make informed decisions about risk, coverage and release confidence.
- Share knowledge and approaches that strengthen quality ownership across Engineering.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
Strong experience working as a Quality Engineer within modern product engineering teams.
- Strong web test automation experience with Playwright, TypeScript, or comparable technologies.
- Good knowledge of API and integration testing.
- Strong exploratory and risk-based testing skills.
- Confidence reading application code and debugging complex technical issues.
- Experience with CI/CD pipelines and automated test execution.
- Strong product judgement. You care about the experience being built, not just whether it technically works.
- Comfortable working across multiple teams and product areas, switching context and getting up to speed quickly.
- Able to operate with a high degree of autonomy and identify where your input will create the most value.
- Confident asking questions, challenging assumptions and influencing decisions constructively.
- A collaborative and pragmatic approach to balancing quality, risk and delivery.
BONUS POINTS
- Experience, interest or strong potential in building quality platforms, test infrastructure, automation frameworks, developer tooling or other reusable quality-enabling systems. We’re particularly interested in SQEs who enjoy solving quality problems in scalable ways.
- Mobile testing, particularly React Native, iOS or Android.
- Payments or integration-heavy products.
- Observability and production monitoring.
- Performance and load testing.
- CI/CD and build infrastructure.
- Developer experience or engineering productivity.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Tokyo
Workplace: Hybrid
Operating beyond the scope of conventional services or solutions engineering, Solutions Architects function as embedded technical advisors. You will manage the entire spectrum of customer outcomes, initiating with deep discovery and investigative work and culminating in the design, integration, deployment, and long-term enablement of the customer.
This position sits at the intersection of analytical rigor, financial services expertise, and strategic customer partnership. You will engage directly with banks and other financial institutions to understand their operational goals, risk requirements, investigative needs, and compliance challenges, developing bespoke workflows that allow organizations to leverage Chainalysis independently.
Your impact hinges on strong investigative instincts, technical proficiency, an understanding of financial crime and compliance within banking, and the ability to build trusted relationships with senior stakeholders. Japanese language fluency is required, both spoken and written.
In this role, you’ll:
- Own end-to-end customer engagements with banks and financial institutions, from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Partner directly with banks and financial institutions to understand investigative, intelligence, compliance, fraud, AML, and operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently, building internal capability and embedding Chainalysis into their operational infrastructure
- Act as the primary technical and domain advisor for customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demonstrations, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Support pre-sales technical engagement for complex and strategic financial services opportunities, helping customers understand what is possible and how to achieve it
- Collaborate closely with Product, Engineering, Global Intelligence, and Sales to influence the roadmap and improve offerings based on customer and market intelligence
- Develop and share financial services domain expertise, investigative techniques, and best practices that raise the capability of the wider team
We’re looking for candidates who have:
- Professional experience working directly with banks, financial institutions, or other financial services organizations
- Fluency in both spoken and written Japanese
- Conducted or directly supported cryptocurrency investigations, blockchain intelligence, financial crime analysis, AML, compliance, fraud, or related work in an operational environment
- Strong understanding of how banks and financial institutions manage financial crime, compliance, risk, investigations, and digital asset exposure
- Deep familiarity with blockchain ecosystems, including BTC, ETH, stablecoins and DeFi, and how on-chain data can be used within financial crime, compliance, risk, or investigative workflows
- Delivered customer-facing technical solutions, whether investigative outputs, data products, or analytical workflows, in complex real-world environments
- Built insights from large or complex datasets and communicated findings to varied audiences, from analysts to senior banking executives
- Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
Required Skills:
Technical Skills
- Proficiency in Python and SQL for data analysis, transformation, and solution development
- Experience building notebooks, dashboards, and analytical workflows
- Solid understanding of data modelling, querying, and working with large datasets
- Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
Financial Services & Domain Expertise
- Substantive experience working with banks or financial institutions is a must
- Experience in one or more relevant domains, such as AML, financial crime investigations, fraud, sanctions and compliance, risk, cybercrime, or digital asset compliance
- Understanding of how banks and financial institutions operate, including their investigative workflows, regulatory environment, risk frameworks, and stakeholder structures
- Ability to apply financial services and domain expertise to shape investigative approaches, solution design, and customer advisory
- Strong understanding of how blockchain intelligence and digital asset data can support banking, compliance, risk, and financial crime objectives
Customer & Communication Skills
- Proven ability to build trusted, long-term relationships with banking and financial services customers through technical and domain credibility
- Excellent communication skills, with the ability to explain complex investigative and data concepts to both technical and non-technical stakeholders
- Fluent Japanese communication skills, both written and verbal
- Comfortable leading customer sessions, workshops, training, and technical working groups
- Experience enabling and upskilling customer teams, not just delivering outputs but building long-term customer capability
- Ability to communicate effectively with senior banking, compliance, risk, AML, and financial crime stakeholders
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Armenia; Czech Republic; Poland; Serbia
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About the Role
As the business grows and introduces increasingly sophisticated financial products, we are looking for an experienced professional to take ownership of our financial data ecosystem: improving cost and revenue collection methodologies, strengthening reconciliation processes, and driving deeper analytical insight for management.
Reporting Line:
Head of Business Intelligence
Location:
Remote
Responsibilities
Review and redesign existing cost and revenue collection processes from external counterparties
Develop scalable methodologies for integrating new financial products into the accounting and reporting ecosystem
Design automated validation and control mechanisms that improve financial data quality
Review and audit the current Activity-Based Costing (ABC) methodology
Investigate discrepancies and work with Finance, Operations, and Technology to resolve root causes
Manage multiple reporting scopes with varying legal entity inclusion and exclusion rules
Support ad-hoc reporting requests during corporate transactions
Qualifications
Strong understanding of financial reporting and accounting principles
Experience working with General Ledger data
Experience designing reconciliation or financial control processes
Strong analytical mindset, with the ability to investigate complex financial data
Experience working with SQL and large datasets
Ability to understand end-to-end financial processes rather than isolated reports
Excellent communication skills, including the ability to explain complex findings to both technical and non-technical stakeholders
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in a fast-paced and ever-changing environment
We Offer*
Competitive salary
Corporate benefits (choose your preferred options)
Truly inspiring culture, pleasant and informal work environment
Ongoing education & training programs
Opportunity to network and connect in the Corporate Events
Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As an Analyst I at Checkout.com http://Checkout.com, you are the frontline defense in our mission to build a world-class financial ecosystem. This isn't just a monitoring role; it’s a high-impact position where you act as a guardian of our platform. Operating within a 24/7 shift system, you will utilize real-time data to hunt for fraudulent patterns, safeguard our customers, and ensure the integrity of every transaction that passes through our rails.
You will report to the Risk Operations Manager and serve as a subject-matter expert in card transaction monitoring. We are looking for someone who thrives under pressure, makes lightning-fast decisions based on data, and views every fraud attempt as a challenge to be solved.
What you will be doing:
- Execution & Delivery Manage a standard workload of alerts and investigations with increasing independence. You are expected to deliver accurate results within strict SLAs, document outcomes consistently, and escalate workload concerns or blockers promptly to ensure seamless operations.
- Problem Solving & Analysis Conduct routine analysis of transactional data to identify recurring fraud trends and anomalies. By applying established procedures and using specialized monitoring tools, you will detect well-defined problems and document findings clearly using team templates.
- Communication & Collaboration Provide concise updates and case summaries to stakeholders and team members. You will work closely with your peers to ensure smooth handovers and maintain professional relationships, adjusting your approach based on feedback and team needs.
- Domain Knowledge & Decision Making Apply a solid understanding of fraud monitoring tools and compliance policies to make decisions within defined parameters. You will resolve routine cases independently while seeking guidance from senior staff for complex exceptions or ambiguous issues.
- Process Improvement & Projects Identify daily inefficiencies or bottlenecks and suggest small-scale improvements to your manager. Additionally, you will manage segments of small projects or initiatives, ensuring they are completed on time and to the required quality standards.
SHIFT REQUIREMENTS & SCHEDULE
24/7 OPERATIONAL COVERAGE: DUE TO THE NATURE OF GLOBAL FRAUD MONITORING, THIS ROLE REQUIRES FULL PARTICIPATION IN A 24/7 SHIFT SYSTEM. YOU WILL WORK A PANAMA SHIFT MODEL (2-2-3) CONSISTING OF 12-HOUR SHIFTS, ENSURING CONTINUOUS BUSINESS CONTINUITY AND COMPREHENSIVE COVERAGE ACROSS DAYS, NIGHTS, AND WEEKENDS.
About You:
- Experienced & Educated: Bachelor’s degree in finance, Economics, Mathematics, or Risk Management with at least 1 year of experience in a similar analytical or fraud-focused role.
- The "Fraud Sense": You have a natural curiosity for identifying patterns. Prior experience in credit card fraud detection or the e-commerce landscape is a significant advantage.
- Process-Obsessed: You hate inefficiency. You are always looking for ways to simplify workflows and automate manual tasks.
- Resilient & Calm: You maintain composure during high-pressure incidents and can navigate tight deadlines without losing accuracy.
- Communicator: Native or professional fluency in English is required; proficiency in French is a strong competitive plus.
- Tech-Savvy: You pick up new risk monitoring tools quickly and are comfortable navigating complex internal systems.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Director of Security Operations
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
Role Overview
The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering.
This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs.
Key Responsibilities
Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience.
Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs.
Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations.
Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities.
Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities.
Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines.
Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated.
Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity.
Qualifications
Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions.
Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks.
Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security.
Experience leading significant cybersecurity incidents and cross-functional response activities.
Experience implementing security automation and AI-assisted operational capabilities.
Strong leadership, mentoring, communication, and executive presentation skills.
Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $205,000 - $230,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: France
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Poland
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As our Manager, Security Incident Response, you are at the center of how 1Password handles the moments that matter most. You will build and lead a team of builders: responders who don't just work incidents, but engineer the automation, tooling, and systems that make response faster and more scalable over time. You will guide program maturity, scale the team's capabilities through AI-assisted tooling, reinforce operational excellence, and step in as incident manager during complex, high-severity events. Success in this role blends strong people leadership with technical depth and sound judgment. As part of the Security leadership team, you will shape response strategy, build effective cross-functional partnerships, and help protect a product trusted by millions.
This role reports to the Senior Manager, Threat Operations.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 5+ years in security incident response, with 2+ years as a people manager or technical leader supporting career development and performance management.
• Experience building or scaling incident response automation, tooling, or AI-assisted workflows (triage, enrichment, investigation), with sound judgment about where automation should and shouldn’t make decisions.
• Experience setting clear expectations, defining ownership, delegating work, and measuring outcomes.
• Experience managing high-pressure security incidents with clarity, structure, and calm.
• Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and how to respond to them.
• Strong communication skills, including the ability to explain complex findings, tradeoffs, and recommendations to technical and non-technical audiences.
• Experience breaking down strategic initiatives into projects, coordinating team sprints, and managing work across competing priorities.
• Passion for fostering psychological safety and stability in stressful environments.
Who you are:
• A people-first leader who prioritizes team development, psychological safety, and performance.
• A builder at heart, someone who thinks in systems and automation, not just case queues, and hires and develops engineers with that same instinct.
• Proactive in identifying gaps, inefficiencies, or operational risks and bringing forward actionable solutions, including where AI or automation can close them.
• Effective at driving alignment across teams with differing priorities and perspectives.
• Calm and decisive during high-pressure situations, with the judgment to prioritize effectively and make difficult tradeoffs.
• A clear and transparent communicator who can align teams with differing priorities, surface tradeoffs, and advocate for sound security decisions.
• Motivated by protecting people, data, and the business.
What you can expect:
• Build, lead, and develop a team of incident responders and security builders, setting clear expectations, creating meaningful ownership, and supporting growth.
• Delegate effectively based on team strengths, development goals, capacity, and operational needs while maintaining accountability for outcomes.
• Define and drive the security incident response roadmap and strategic priorities, including maturing agentic incident response, structured threat hunting, and insider risk investigations as sustained, scaled capabilities rather than one-time builds.
• Balance competing priorities across incident response, strategic initiatives, and team development; make tradeoffs clear and push back when timelines, approaches, or requests create unnecessary risk or unsustainable workload.
• Scale team capacity through AI-assisted tooling and automation, maintaining appropriate controls around human judgment, approval, auditability, and rollback.
• Oversee detection, triage, containment, remediation, and post-incident learning, serving as an escalation point and incident manager for complex or high-severity events.
• Partner with Detection Engineering, Cyber Threat Intelligence, Red Team and other teams to improve cross-functional processes and close detection or response gaps identified through investigations.
• Evolve playbooks, training, tabletop exercises, metrics, and reporting to strengthen operational readiness and program maturity.
• Participate in the on-call rotation, serving as the leadership escalation or incident manager during major or complex incidents.
• Track and report on incident trends, operational metrics, and program maturity, including the impact of automation and AI tooling on response time and coverage.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Удалённо
Portugal; Brazil; Mexico; Argentina; Peru
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); San Francisco, CA; Denver, CO; Relocation expense coverage to NYC or SF (if needed)
Bangalore, India
Sydney, Australia
УдалённоPhilippines; Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones; Experience collaborating across time zones with distributed teams and external service providers
УдалённоseniorГеография найма не уточнена
УдалённоseniorWe collaborate across time zones, are highly async, and like to document a lot; Europe, Middle East, Africa (EMEA)
Maputo/Nampula, Mozambique
ГибридTokyo
seniorArmenia; Czech Republic; Poland; Serbia
ОфисГеография найма не уточнена
УдалённоRemote - US
УдалённоFrance
УдалённоPoland
УдалённоRemote (United States | Canada)
Все вакансии в одном месте - страница 48 · Job Hunters