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Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Задачи: — Доработка функционала сайта на базе 1С-Битрикс (решение Аспро) — Интеграции и настройка модулей — Оптимизация производительности и исправление багов — Участие в развитии проекта Требования к кандидату: — Стаж работы от 3 лет — Обязателен опыт работы с решениями Аспро — Уверенные знания 1С-Битрикс (компоненты, модули, API) — PHP, MySQL, JavaScript (jQuery) — Понимание архитектуры Битрикс — Аккуратность в коде и соблюдение сроков Условия работы: — Частичная занятость (обсуждается индивидуально) — Удалённая работа — Долгосрочное сотрудничество

О ПРОЕКТЕ Snowflakes — международная команда, специализирующаяся на сложных экосистемах: Fintech, E-commerce, SaaS и Web3. Мы не делаем лендинги. Мы строим нагруженные системы с real-time данными, CRM и дашбордами, ориентированные на долгосрочное развитие. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Architecture: Развитие и оптимизация frontend-архитектуры крупных проектов. — Development: Разработка сложных UI для финтех-платформ и аналитических панелей. — Tech Stack: Работа с SPA/SSR (React + Next.js или Vue 3 + Nuxt 3). — Performance: Оптимизация скорости загрузки и рендеринга высоконагруженных приложений. — Quality: Рефакторинг, Code Review и тесное взаимодействие с Product-командой. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 5+ лет коммерческой разработки (обязательно). — Core: Уверенное владение React или Vue в связке с TypeScript. — SSR: Практический опыт с Next.js или Nuxt 3. — Real-time: Опыт работы с WebSocket и глубокое понимание асинхронного кода. — Mindset: Понимание архитектуры сложных интерфейсов и принципов Event Loop. ПОЧЕМУ У НАС КРУТО? — Stability: Только долгосрочные продукты, никакого «краткосрочного аутсорса». — Growth: Прозрачный путь до Frontend Lead и регулярный пересмотр зарплаты. — Education: Полная оплата профильного обучения и курсов. — Benefits: 28 дней оплачиваемого отпуска и полное отсутствие бюрократии.

Location: Serbia Workplace: remote ABOUT YOU We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond. This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. RESPONSIBILITIES Credit Card Payment Processing Implement and maintain scalable, fault-tolerant services handling real-time authorization, batch clearing, and settlement workflows. Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services. Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections. Ensure transaction idempotency and correct state management across the full card payment lifecycle. Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows. Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements. Alternative Payment Methods (APMs) Build and maintain integrations with a broad range of APMs, including digital wallets (PayPal, Apple Pay, Google Pay), bank transfers (ACH, SEPA, instant bank pay), buy now pay later (BNPL) providers, prepaid and voucher methods, and regional local payment methods across key markets. Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers. Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances. Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand. Reconciliation & Financial Integrity Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails. Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions. Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale. Ensure all financial systems are audit-ready and compliant with internal financial controls. Reporting, Monitoring & Alerting Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics. Implement threshold-based alerting for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods. Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility. Participate in on-call rotations and incident response for payment-critical systems. Compliance & Security Build systems compliant with PCI DSS , card network operating regulations, data encryption and tokenization standards, and regional mandates. Contribute to secure handling of sensitive payment data across card and APM flows. Support audit processes and financial compliance reviews as required. Fraud & Dispute Management Integrate with fraud detection and risk scoring systems across card and APM payment flows. Implement chargeback and dispute workflow components, including evidence submission and representment support. Build safeguards and monitoring for fraud pattern detection across payment methods. Engineering Excellence Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness. Participate actively in code reviews, technical design discussions, and architecture decisions. Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity. Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture. QUALIFICATIONS & SKILLS 5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks at least 2+ years working on payment processing systems in production Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks. Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods). Solid understanding of the four-party (Visa/Mastercard) and three-party (Amex/Discover) models , including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA. Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability. Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context. Familiarity with PCI DSS and payment data security fundamentals. Strong debugging and incident response skills in complex, high-volume financial systems. NICE TO HAVE Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform. Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations. Experience at high transaction volumes (10M+ monthly transactions). Exposure to authorization rate optimization and intelligent payment routing. Familiarity with the gaming, digital goods, or e-commerce payments landscape. Experience with audit processes and financial compliance reviews. WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift. Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage. Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk. Contributed to engineering practices that raise the quality bar for the broader payments team. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

О ПРОЕКТЕ Crypto Bot — один из ключевых сервисов в экосистеме TON. Мы ищем проактивного специалиста поддержки, который готов стать голосом продукта, помогать тысячам пользователей и оперативно решать задачи в динамичной крипто-среде. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Inquiries: Четкая, вежливая и эффективная обработка запросов пользователей в CRM. — Problem Solving: Самостоятельное решение кейсов или грамотная эскалация на техлидов и продукт. — Insights: Поиск паттернов в проблемах юзеров и предложения по улучшению продукта. — Knowledge Base: Участие в создании инструкций, регламентов и базы знаний для команды. — Compliance: Мониторинг и передача информации о подозрительной активности в отдел безопасности. — Growth: Постоянное изучение новых фич платформы и помощь в онбординге новичков. ЧТО МЫ ЖДЕМ ОТ ВАС — Language: Свободный русский язык (Fluent). — Experience: От 1 года в поддержке (Crypto, Fintech или E-commerce — большой плюс). — Performance: Способность качественно обрабатывать до 150 тикетов в день. — Soft Skills: Стрессоустойчивость, честность и умение сохранять спокойствие в диалоге с «трудными» пользователями. — Attention to Detail: Внимательность к деталям и отличные навыки письменной речи. ПОЧЕМУ ЭТО КРУТО? — Работа в одном из самых узнаваемых продуктов на базе TON. — Высокая планка дохода и прозрачные процессы. — Полностью удаленный формат и работа в профессиональной Web3-команде.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Hungary; Romania; Bulgaria; Portugal; Germany; United Kingdom About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and Logistics. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a highly driven German speaking SDR with recent experience in the logistics or supply chain industry. This role is ideal for someone who understands freight, shipping, or logistics workflows and can confidently engage decision-makers in relevant industries. You will be responsible for generating qualified leads, initiating outbound sales efforts, and booking meetings for senior sales executives. Key Responsibilities Conduct high-volume outbound prospecting (cold calls, emails, LinkedIn outreach) targeting logistics decision-makers Identify and qualify potential clients within freight, supply chain, and e-commerce sectors Build and maintain a strong pipeline of qualified leads Schedule discovery calls and product demos for Account Executives Clearly communicate the company’s logistics solutions and value proposition Maintain accurate records of outreach and pipeline activity in CRM systems (e.g., HubSpot, Salesforce) Collaborate with marketing and sales teams to refine outreach strategies Stay up-to-date with logistics trends, shipping challenges, and industry terminology Requirements Recent experience in logistics, freight, supply chain, or transportation is essential (no more than 2 years ago) 1–3+ years of experience in a Sales Development Representative (SDR) or outbound sales role Strong understanding of logistics operations (e.g., freight forwarding, last-mile delivery, warehousing) Proven track record of meeting or exceeding lead generation or booking targets Experience using CRM tools such as HubSpot, Salesforce, or similar Excellent communication and objection-handling skills Comfortable with cold outreach and high-volume activity Highly organized with strong attention to detail Ability to work independently in a remote environment Benefits 🌎 Fully remote role with a flexible work environment 📈 Clear career progression into Account Executive or senior sales roles 🚀 Work with a high-growth logistics company in a booming global industry 🎯 Performance-driven culture with incentives and recognition programs 🤝 Structured onboarding and ongoing sales training 🔒 Long-term opportunity with stability and growth potential

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Chinese Growth Center drives growth across Chinese-speaking markets. This role sits close to the center of decision-making, supporting the Head of CGC directly on high-priority cross-functional initiatives. The immediate focus is the practical application of AI in business operations — identifying where AI can drive real productivity gains, and making it actually happen. Beyond the AI workstream, this role will evolve to cover other strategic initiatives over time. This is a role for someone who takes ownership end-to-end. You will be expected to get your hands dirty, move fast, and deliver — not just coordinate. What You’ll Be Doing Drive the full lifecycle of AI initiatives hands-on — from scoping and tool research to solution design, testing, and rollout Work across teams to embed AI tools into real business workflows and track measurable outcomes Identify blockers early and solve them proactively, without waiting to be directed Stay current on emerging AI tools and synthesize findings into repeatable best practices for the team Own progress tracking and delivery management for key initiatives, keeping milestones on track and quality high Build lightweight dashboards and reporting to keep the Head of CGC informed and decisions moving Pick up new initiatives quickly, build context fast, and deliver in ambiguous or fast-changing situations Surface collaboration friction across teams and drive alignment where needed What We Look For In You Bachelor's degree or above Deep AI User, with practical experience using AI tools (e.g. ChatGPT, Claude, Cursor, Midjourney) — able to speak to specific use cases and outcomes Strong ownership and hands-on ability to work steadily under pressure, managing multiple workstreams in parallel and still deliver quality Clear communicator who is able to collaborate and convey work process well to various stakeholders Proficiency in English as a working language, and fluent in Mandarin in order to service Mandarin-speaking clients (as required in the role) Nice to Haves Experience in internet, content, e-commerce, or growth-related roles Background in cross-functional project management or initiative delivery Hands-on with Prompt Engineering or workflow automation tools (Make, Zapier, n8n) Familiarity with Chinese-speaking market dynamics and user behavior Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.

Location: Brussels, Belgium Workplace: remote Driving Revenue Growth & Strategic Client Expansion As a Client Partner, you will play a key role in driving commercial growth and expanding Aleph’s footprint in Belgium, directly contributing to revenue generation, portfolio expansion, and long-term strategic client partnerships. This is a revenue-driven, commercially focused role responsible for owning a book of business, identifying new growth opportunities, and positioning Aleph as a strategic partner within the digital advertising ecosystem. About Aleph Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise. ✨ Why Build Your Career at Aleph At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership. Here’s what makes Aleph unique: 🌍 Global exposure – collaborate with colleagues and clients across multiple countries. 💡 Creative culture – bring bold ideas, test new approaches, and shape strategies. 📈 Career growth – move across teams, take on new responsibilities, and expand your expertise. 🏢 Flexible work culture – we offer flexibility to balance focus and collaboration. 🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life 🎯 What You’ll Do: Revenue Growth & Portfolio Expansion Sell Microsoft Advertising solutions to both new and existing advertisers Proactively generate new leads, build a robust sales pipeline, and maintain accurate CRM records of all sales activities Consistently achieve sales targets while delivering a high-quality customer sales experience. Accurately forecast weekly, monthly, and annual revenue performance. Strategic Client Leadership Build and maintain a strong network of contacts across key verticals through industry events, outreach, and market engagement. Engage regularly with new and existing clients to understand campaign objectives, KPIs, and future marketing plans. Recommend tailored solutions from the product portfolio to help clients achieve their business and marketing goals. Lead onboarding processes for new clients, including guiding them through legal and compliance requirements. Market & Cross-Functional Impact Stay up to date with market trends and competitor activity to identify new business opportunities Introduce Aleph to new prospects and expand presence across target industries Collaborate closely with Client Solutions Managers (Account Managers) to ensure smooth campaign launches and execution Provide timely, actionable feedback to clients to optimize performance and strengthen relationships 🛠What You'll Bring: 3+ years of Digital advertising experience, either in Business development, Account management or Ad Sales experience Comprehension of the local advertising ecosystem, including a comprehensive understanding of key players and stakeholders within the industry Strong commercial skills (responsible for direct revenue) Direct experience in paid search advertising, performance advertising and e-commerce You can work independently and set your own workflows to achieve sales targets You're fluent in French and English. 🎯 How Success Looks As a Client Partner at Aleph, success means driving real business results for clients while making a measurable impact on the team and the company. You’ll know you’re thriving when: Clients trust you as a strategic partner, seeing tangible growth and measurable improvements in their campaigns and overall performance. You consistently hit or exceed your individual revenue and performance targets while contributing to the team’s collective goals. You identify opportunities for expansion, optimizing strategies and processes to deliver smarter, more efficient campaigns. You actively bring in new clients and business opportunities, closing deals that fuel both client growth and Aleph’s market expansion You actively collaborate, share knowledge, and bring innovative ideas that improve outcomes for clients and the team alike. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 45,360 . In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role. 🚀 Ready to Make an Impact? If you’re excited to grow client relationships, drive business results, and shape the future of digital advertising, Aleph is the place to make it happen. Apply today and become part of a team that’s transforming client success locally and globally.   #ALEPH

Location: Warsaw, Poland Workplace: hybrid Driving Revenue Growth & Strategic Client Expansion As a Client Partner, you will play a key role in driving commercial growth and expanding Aleph’s footprint in Poland, directly contributing to revenue generation, portfolio expansion, and long-term strategic client partnerships. This is a revenue-driven, commercially focused role responsible for owning a book of business, identifying new growth opportunities, and positioning Aleph as a strategic partner within the digital advertising ecosystem. About Aleph Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise. ✨ Why Build Your Career at Aleph At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership. Here’s what makes Aleph unique: 🌍 Global exposure – collaborate with colleagues and clients across multiple countries. 💡 Creative culture – bring bold ideas, test new approaches, and shape strategies. 📈 Career growth – move across teams, take on new responsibilities, and expand your expertise. 🏢 Flexible work culture – we offer flexibility to balance focus and collaboration. 🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life 🎯 What You’ll Do: Revenue Growth & Portfolio Expansion Sell Microsoft Advertising solutions to both new and existing advertisers Proactively generate new leads, build a robust sales pipeline, and maintain accurate CRM records of all sales activities Consistently achieve sales targets while delivering a high-quality customer sales experience. Accurately forecast weekly, monthly, and annual revenue performance. Strategic Client Leadership Build and maintain a strong network of contacts across key verticals through industry events, outreach, and market engagement. Engage regularly with new and existing clients to understand campaign objectives, KPIs, and future marketing plans. Recommend tailored solutions from the product portfolio to help clients achieve their business and marketing goals. Lead onboarding processes for new clients, including guiding them through legal and compliance requirements. Market & Cross-Functional Impact Stay up to date with market trends and competitor activity to identify new business opportunities Introduce Aleph to new prospects and expand presence across target industries Collaborate closely with Client Solutions Managers (Account Managers) to ensure smooth campaign launches and execution Provide timely, actionable feedback to clients to optimize performance and strengthen relationships 🛠 What You Bring to the Table 3+ years of Digital advertising experience, either in Business development, Account management or Ad Sales experience Comprehension of the local advertising ecosystem, including a comprehensive understanding of key players and stakeholders within the industry Strong commercial skills (responsible for direct revenue) Direct experience in paid search advertising, performance advertising and e-commerce You can work independently and set your own workflows to achieve sales targets You're fluent in Polish and English. 🎯 How Success Looks As a Client Partner at Aleph, success means driving real business results for clients while making a measurable impact on the team and the company. You’ll know you’re thriving when: Clients trust you as a strategic partner, seeing tangible growth and measurable improvements in their campaigns and overall performance. You consistently hit or exceed your individual revenue and performance targets while contributing to the team’s collective goals. You identify opportunities for expansion, optimizing strategies and processes to deliver smarter, more efficient campaigns. You actively bring in new clients and business opportunities, closing deals that fuel both client growth and Aleph’s market expansion You actively collaborate, share knowledge, and bring innovative ideas that improve outcomes for clients and the team alike. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is PLN 120,960 . In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role. 🚀 Ready to Make an Impact? If you’re excited to grow client relationships, drive business results, and shape the future of digital advertising, Aleph is the place to make it happen. Apply today and become part of a team that’s transforming client success locally and globally.   #ALEPH

Location: Vienna, Austria Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Driving Revenue Growth & Strategic Client Expansion As a Client Partner, you will play a key role in driving commercial growth and expanding Aleph’s footprint in Austria, directly contributing to revenue generation, portfolio expansion, and long-term strategic client partnerships. This is a revenue-driven, commercially focused role responsible for owning a book of business, identifying new growth opportunities, and positioning Aleph as a strategic partner within the digital advertising ecosystem. About Aleph Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise. ✨ Why Build Your Career at Aleph At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership. Here’s what makes Aleph unique: 🌍 Global exposure – collaborate with colleagues and clients across multiple countries. 💡 Creative culture – bring bold ideas, test new approaches, and shape strategies. 📈 Career growth – move across teams, take on new responsibilities, and expand your expertise. 🏢 Flexible work culture – we offer flexibility to balance focus and collaboration. 🎁 Well-being & growth– enjoy a benefits package designed to support your personal development and overall quality of life 🎯 What You’ll Do: Revenue Growth & Portfolio Expansion Sell Microsoft Advertising solutions to both new and existing advertisers Proactively generate new leads, build a robust sales pipeline, and maintain accurate CRM records of all sales activities Consistently achieve sales targets while delivering a high-quality customer sales experience. Accurately forecast weekly, monthly, and annual revenue performance. Strategic Client Leadership Build and maintain a strong network of contacts across key verticals through industry events, outreach, and market engagement. Engage regularly with new and existing clients to understand campaign objectives, KPIs, and future marketing plans. Recommend tailored solutions from the product portfolio to help clients achieve their business and marketing goals. Lead onboarding processes for new clients, including guiding them through legal and compliance requirements. Market & Cross-Functional Impact Stay up to date with market trends and competitor activity to identify new business opportunities Introduce Aleph to new prospects and expand presence across target industries Collaborate closely with Client Solutions Managers (Account Managers) to ensure smooth campaign launches and execution Provide timely, actionable feedback to clients to optimize performance and strengthen relationships 🛠 What You Bring : 3+ years of Digital advertising experience, either in Business development, Account management or Ad Sales experience Comprehension of the local advertising ecosystem, including a comprehensive understanding of key players and stakeholders within the industry Strong commercial skills (responsible for direct revenue) Direct experience in paid search advertising, performance advertising and e-commerce You can work independently and set your own workflows to achieve sales targets You're fluent in German and English. 🎯 How Success Looks As a Client Partner at Aleph, success means driving real business results for clients while making a measurable impact on the team and the company. You’ll know you’re thriving when: Clients trust you as a strategic partner, seeing tangible growth and measurable improvements in their campaigns and overall performance. You consistently hit or exceed your individual revenue and performance targets while contributing to the team’s collective goals. You identify opportunities for expansion, optimizing strategies and processes to deliver smarter, more efficient campaigns. You actively bring in new clients and business opportunities, closing deals that fuel both client growth and Aleph’s market expansion. You actively collaborate, share knowledge, and bring innovative ideas that improve outcomes for clients and the team alike. What you'll love about us: We care about your individuality by giving you freedom to grow and create within the company, regardless of your position. Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world. Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising. Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 34,160 . In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role. 🚀 Ready to Make an Impact? If you’re excited to grow client relationships, drive business results, and shape the future of digital advertising, Aleph is the place to make it happen. Apply today and become part of a team that’s transforming client success locally and globally.   Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: United Arab Emirates; South Africa; Philippines; Ethiopia; Egypt; Morocco About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for a results-driven Meta & Google Ads Specialist to plan, execute, and optimize high-performing paid advertising campaigns across Meta Ads (Facebook & Instagram) and Google Ads. In this fully remote digital marketing role, you’ll manage campaign strategy, audience targeting, performance tracking, and budget optimization to maximize ROI and lead generation. This role is ideal for professionals experienced in performance marketing, paid media buying, and data-driven campaign optimization who enjoy working in fast-paced international teams. Key Responsibilities Plan, launch, and manage paid advertising campaigns across Meta Ads (Facebook & Instagram) and Google Ads. Conduct audience research, keyword research, and competitor analysis to improve campaign performance. Optimize campaigns for lead generation, conversions, and return on ad spend (ROAS). Monitor campaign performance and adjust bids, budgets, targeting, and creatives accordingly. Analyze campaign metrics using tools like Google Analytics, Meta Ads Manager, and Google Tag Manager. Collaborate with creative and marketing teams to develop high-performing ad creatives and landing pages. Run A/B tests on ad creatives, copy, audiences, and landing pages. Provide performance reports and strategic recommendations to improve results. Manage advertising budgets and ensure campaigns stay within performance targets. Requirements Must-Have: 3+ years of experience managing Meta Ads and Google Ads campaigns. Proven experience optimizing campaigns for lead generation, sales, or e-commerce conversions. Strong understanding of conversion tracking, pixels, and analytics tools. Experience with Google Analytics, Google Tag Manager, and reporting dashboards. Ability to analyze data and translate insights into campaign improvements. Strong communication and collaboration skills in remote environments. Experience working with SaaS, e-commerce, marketing agencies, or B2B companies is a strong advantage. Google Ads or Meta Blueprint certifications are a plus. Benefits 💰 Competitive salary: Tailored based on skillset and experience 🌎 Fully remote: Work from anywhere with a flexible schedule. 🚀 Growth-oriented environment: Join a young, creative, and fast-scaling marketing team. 📈 Long-term potential: Opportunity to grow into a senior strategist role. 🎨 Creative freedom: Work on innovative campaigns for diverse clients. 🧠 Skill development: Exposure to advanced Meta strategies, GHL integrations, and tracking systems.

Location: Shanghai, China About the company: Our client is a fast-growing tech start-up founded in 2018 that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 500 professionals globally, they are helping millions of travelers stay connected across more than 180 destinations worldwide. About the team: Our client is a global eSIM provider structured with functional teams that drives growth across all countries. The International Growth team sets and drives the strategy behind our client's expansion into new and current geographies, ensuring cross-functional alignment and local market success. About the role: Lead and coordinate the end-to-end launch of our client's product in China by driving the execution roadmap, ensuring compliant operations, and mobilizing global functional teams (Product, Tech, Legal, Marketing, Finance, Support) alongside local external partners to deliver a high-quality, scalable market entry. This is a high-impact, hands-on orchestration role where you act as the central point of coordination for China initiatives, accountable for execution discipline, launch readiness, risk and dependency management, compliance alignment, and clear KPI-driven reporting to ensure the program stays on scope, on time, and scalable. This role is ideal for a strategic thinker and hands-on entrepreneurial operator who thrives in ambiguity, builds from scratch, and drives outcomes through influence in a fast-paced, cross-functional global environment. China is a priority growth market, and this role puts you at the center of building the launch and scaling engine from day one, high visibility, real ownership, and a steep learning curve that will accelerate your growth as a cross-functional leader while helping shape our market leadership position in China. Key Responsibilities: China Launch Program Management & Execution Own the China launch master plan, including milestones, dependencies, risks, and delivery timelines across functions. Coordinate cross-functional execution with Global teams (Product, Tech, Legal, Marketing, Finance, Ops) to ensure on-time, high-quality delivery. Establish a clear execution cadence: weekly progress reviews, risk tracking, decision logs, and escalation paths. Ensure clear, consistent communication with global stakeholders through structured reporting, dashboards, and executive updates. Coordinate cross-functional dependencies with HQ Marketing, Strategy team, and the local Marketing Manager to ensure launch readiness. Product & Tech Localization: Ensure the product and tech localization workstream remains aligned with the overall launch roadmap by monitoring key milestones, identifying cross-functional dependencies, and escalating risks that may impact launch readiness, in close partnership with the Product Manager Finance & Compliance Coordination Financial operations: Coordinate with our ¨External Operations and Finance Firm ¨ to manage finance and accounting (bookkeeping, tax filings, statutory reporting, payroll, accounts receivable/payable, credit control, expense processing), ensuring alignment with Global Finance processes, timely closes, accurate data flows, and compliant local execution. Compliance: Manage external China counsel in close collaboration with Global Legal to: track regulatory requirements impacting operations and product, and maintain a compliance roadmap and execution timeline Operations & Customer Support Working with management to define effective operational set-up and processes Coordinate the setup and ongoing management of China local operations, acting as the central point of orchestration across global and local external partners. Coordinate and manage external partners (e.g. agencies, service providers), managing contracts, ensuring clear scopes, timelines, and deliverables, performance tracking and issue resolution. Define and implement the China customer support operating model in partnership with the global support team, ensuring it is fully operational at launch and scalable as volume grows. Monitor and improve local customer reputation and service quality, driving strong ratings and responsiveness across key review platforms and social channels. Managing general office operations – access, furniture, facilities and equipment Cross-Functional Alignment & Reporting Act as the single point of coordination for China-related initiatives across global teams. Manage and communicate the P&L account. Prepare structured updates for senior stakeholders covering: Progress vs plan, Risks, dependencies, and mitigation actions, Trade-offs and resourcing needs Ensure alignment on priorities, timelines, and responsibilities across functions. Drive clarity and accountability in a multi-time-zone, matrixed environment. Requirements Must-Haves: 5–8+ years in high-growth tech / consumer internet in roles such as Project/Program Manager, Operations Manager, Expansion Lead, or Strategy & Operations, with direct China experience. Proven track record leading market launch / market entry programs end-to-end and scaling operations (master plan, milestones, dependencies, risks, delivery timelines). Strong ability to coordinate global teams across Product, Tech, Legal, Finance, Ops/Support, and Marketing driving execution through influence across time zones. Hands-on experience managing external partners (e.g., legal counsel, accounting/finance firms, operations vendors, service providers), including scope, timelines, and issue resolution. Ability to translate compliance/regulatory requirements into actionable roadmaps and execution tracking, aligned with Global Legal. Experience coordinating finance operations with external providers and HQ Finance (tax, payroll coordination, reporting accuracy). Experience setting up or coordinating customer support operations for a consumer digital product (process design, launch readiness, scaling, service quality). Strong KPI/analytics fluency to manage execution and performance reporting (dashboards, operational KPIs, customer experience metrics). Strategic mindset with a hands-on entrepreneurial approach; comfortable building from scratch, operating in ambiguity, and driving outcomes with lean resources. Fluent Mandarin andEnglish; strong stakeholder management and cross-cultural communication. Nice-to-Haves: Experience in travel, e-commerce, telco, SaaS, or consumer tech industries. Familiarity with China-specific tech constraints (local hosting, analytics, platform integrations, Great Firewall considerations). Experience supporting reputation management and review/rating performance across local platforms and social channels (in coordination with Marketing/Support). Consulting, PMO, or Strategy & Operations background. MBA or formal project/program management training (eg. Agile) is a plus.

Location: Shanghai, China About the company: Our client is a fast-growing tech start-up founded in 2018 that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 500 professionals globally, they are helping millions of travelers stay connected across more than 180 destinations worldwide. About the team: Our client is a global eSIM provider structured with functional teams that drives growth across all countries. The International Growth team sets and drives the strategy behind our client's expansion into new and current geographies, ensuring cross-functional alignment and local market success. About the Role: You will be responsible for leading the entire product development lifecycle for the Chinese market. This includes overseeing the technical readiness and comprehensive localization across our core platforms: Web, iOS, and Android. A primary responsibility will be the successful integration with key super-apps and the development of associated Mini Programs. Crucially, you will ensure that all product development meets the necessary technical compliance and regulatory standards for operation in China. You will develop a deep understanding of Chinese users and business needs. You will translate those insights into real product localization decisions, guiding Engineering, Global Product, and local vendors toward the right priorities and execution. This is a product strategy and hands-on role. You will work directly with Engineering, Global Product, and local vendors to implement China-specific infrastructure and tooling (analytics/tracking, integrations, performance constraints), coordinate local payment methods, and drive Mini Programs implementations and super-app distribution. You are not just defining strategy, you are driving implementation and ensuring delivery. China is a priority growth market, and this role offers a unique opportunity to build the China product from the ground up, high visibility, real leadership, and a steep learning curve that will accelerate your professional growth, while shaping a category-leading experience and helping establish our client as a market leader in one of the world’s most competitive digital ecosystems. Key Responsibilities: Local Tech Stack Readiness (China) Define and guide implementation of China-specific tech stack requirements (e.g., hosting approach, analytics/tracking, attribution, integrations, performance constraints). Partner with Engineering and local vendors to coordinate technical readiness plans, timelines, and delivery. Ensure data flows, measurement, and monitoring are reliable within China constraints (including troubleshooting and iteration post-launch). Identify delivery risks early, unblock execution, and escalate trade-offs impacting launch quality or timeline. Product Localization (Web + iOS + Android) Lead China product localization end-to-end across Web, iOS, and Android, translating deep user understanding into requirements that improve trust, usability, and conversion. Drive UX/UI and journey adaptations (language nuance, onboarding, checkout, post-purchase, support flows, trust signals) aligned with Chinese user behaviors and ecosystem expectations. Partner with Global Product and Design to prioritize China-specific requirements and ensure high-quality delivery with Engineering. Run lightweight discovery and iteration cycles using data, user insights, and experimentation to continuously optimize the localized experience. Define and track product performance KPIs for China (e.g., conversion, activation, retention, payment success), ensuring measurable business impact. Experiment. Local Payments Integration Lead integration and optimization of local payment methods (WeChat Pay, Alipay, UnionPay where relevant). Ensure a seamless, high-conversion checkout experience and strong payment success rates. Coordinate with Finance and Ops on payment operations (reconciliation, refunds, chargebacks/disputes where applicable) and ensure issues are resolved quickly. Mini Program & Super-App Integrations Own product requirements and delivery coordination for WeChat Mini Program development, ensuring parity with core journeys and conversion-quality UX. Enable integrations with super-apps and travel platforms, translating partner requirements into internal specs and delivery plans. Ensure integrations are measurable (tracking/attribution), scalable, and maintained with clear ownership and release processes. Ecosystem & Support Readiness Ensure product workflows and tooling support China customer service needs (handoffs, FAQs, refunds, troubleshooting flows) in partnership with Support. Align localized product journeys with support processes and quality standards to protect customer experience at scale. Monitor post-launch signals (CSAT, complaints, reviews, refund drivers) and drive improvements with Product/Support/Engineering. Requirements Must-Have: 6+ years of Product Management experience in B2C digital products, with hands-on ownership of China localization or market launch initiatives. Proven experience localizing and optimizing product experiences for Chinese users across Web + iOS + Android (UX/UI, language nuance, trust signals, onboarding, checkout, post-purchase and support flows). Strong working knowledge of China’s local tech stack and ecosystem constraints, including hosting considerations (e.g., ICP implications / Great Firewall constraints), codes, analytics/tracking and attribution tooling used in China, and common integration patterns. Demonstrated delivery experience building and scaling China-specific capabilities end-to-end, including: WeChat Mini Program launch or scaling from scratch; Local payment integration and checkout performance optimization; super-app / travel platform integrations. Strong data and KPI fluency to define success metrics and drive iteration (conversion, activation, retention, payment success rate, attribution accuracy, funnel drop-offs). Technical fluency to work effectively with Engineering and vendors on APIs, data flows, integrations, and performance trade-offs; able to translate partner/market requirements into clear product specs. Experience operating in a global, cross-border environment, aligning China-specific needs with global product and engineering teams and driving delivery through collaboration. Agile leadership skills, with the ability to operate autonomously and lead cross-functional delivery teams. Experience collaborating cross-functionally with Product, Engineering, Finance, Ops, and Support teams. Fluent Mandarin and English. Nice-to-Haves: Background in travel, telecom, fintech, cross-border e-commerce, or consumer apps in China. Experience working with local vendors or development agencies in China. Technical background or prior experience in Engineering.

Location: New York, NY; United States - Remote; Philadelphia, PA; Washington, DC Workplace: remote We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. The Prime Sales Specialist will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.   This is an individual-contributor, quota-carrying role that can be based remotely in the US. What You’ll Do (aka Responsibilities): Sales Strategy & Execution: Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts. Client Engagement: Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions. Sales Pipeline Management: Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately.  Build a 3X pipeline. Cross-functional Collaboration: Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support. Negotiation & Closing: Drive contract negotiations, while consistently closing business on a monthly and quarterly basis. Reporting: Maintain accurate records of sales activity, progress, and outcomes in Salesforce. What You’ll Bring (aka Experience and Education) 15+ years direct software sales experience Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies Demonstrated experience in key verticals:  online retail, e-commerce, ad-tech, gaming and financial services Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space Confident experience working in close partnership with a Technical Sales Engineer Extensive experience selling technical products that require technical POCs Experience selling enterprise products based on Java-based Open Source, highly desired Undergraduate degree, or equivalent experience What You'll Bring (aka Skills and Competencies) Exceptional communicator, influencer and presenter Ability to Evangelize a new solution where there most likely is not an existing budget placeholder Demonstrated ability with Multi-Level selling Proficient in deal qualification methodologies, MEDDPICC preferred Progressive and proactive use of industry sales tools and systems Location New York, CT or New Jersey. 135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.

Location: Argentina; Mexico; Israel; Spain Libertex Group Overview Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise. Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. The Libertex Group in Numbers: • 28+ years of fintech experience • 3M+ clients worldwide • 700+ employees • 45+ international awards (for Libertex) • 300+ tradable assets (through Libertex) The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives. Job Overview You will be responsible for managing relationships with affiliate partners and you will be working with a variety of different companies, from e-commerce retailers to media outlets, and help them generate revenue by promoting their products or services through third-party websites or platforms. Main Responsibilities Recruit/look for new Affiliates/IBs and maintain existing relationships with current Affiliates/IBs Maintain and monitor affiliate programs and activities Communicate with clients to answer questions and resolve issues with their accounts Search for Affiliate/Traffic networks and negotiate with them to cooperate with our affiliate program in accordance with our terms Negotiate contracts with new affiliates or renew existing agreements with existing partners Create proposals for new affiliate relationships based on estimated returns on investment (ROI) Monitor affiliate websites for fraudulent activity or policy violations such as spamming or publishing confidential information Review sales reports to determine which campaigns are producing results and which ones need to be improved or discontinued Analyze demographic data and statistics to identify emerging markets and opportunities for new products or services Coordinate with the creative team in order to prepare the conversion promo materials for Affiliates for specific GEO (landing pages, teasers, banners) Write marketing briefs and work with our creative team to develop assets for campaigns Initiate new campaign ideas and bonus offers for affiliates Represent company at international events (exhibitions, meetups, seminars, etc.) Requirements Degree in Marketing, Digital Media, Media Buying or any other related field is a plus At least 1 - 2 years of experience in an Affiliate Manager role Experience within the Forex or Fintech industry will be considered a plus Excellent command of English and Spanish language is a must Deep understanding of affiliate and partner marketing channels Ability to work independently and meet tight deadlines Ability to multitask and excellent attention to details Strong interpersonal skills, curiosity, and positive attitude Proficiency with Microsoft Office (Excel), knowledge of affiliate networks Exceptional planning and project management skills Outstanding verbal and written communication skills Ability to travel when needed to conferences and/or team meetings in other locations Benefits Monthly bonuses based on performance 21 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment Please send your CV in English, your portfolio and showreel along with the application. Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.