Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Restaurant Launch Assistant
to join our European SMB hub. In this role, you’ll be the face of Deliveroo for our newest partners in the Belgium and Netherlands markets, ensuring every restaurant has a seamless transition onto our platform.
What You’ll Be Doing
You’ll be joining the
Restaurant Launch
team. We are centralising our launch and sales development activity into a high-energy hub to ensure a consistent, world-class experience for our European Small and Medium Business (SMB) partners.
Here’s what your day-to-day might look like:
Drive Partner Onboarding:
Act as the primary guide for new restaurants, helping them get set up and fully prepared to start taking their first orders.
Deliver High-Touch Service:
Use your communication and problem-solving skills to answer partner questions and provide exceptional support during the onboarding journey.
Own the Phone:
Manage a high volume of calls, maintaining a strong presence while helping partners navigate the technical and operational steps of joining Deliveroo.
Collaborate for Success:
Work cross-functionally with Sales and Account Management teams to ensure a flawless "handover" for every new partner.
Hit Ambitious KPIs:
Develop and maintain daily call plans to meet challenging targets while ensuring no partner is left behind.
What You’ll Need to Thrive
Essential
Linguistic Proficiency:
Native or fluent in
Flemish/Dutch and English
(written and verbal).
Communication & Confidence:
A strong phone presence and the confidence to make regular outbound calls to restaurant owners and managers.
IT Literacy:
Comfortable using internal systems and CRM tools to keep partner information accurate and up to date.
Resilience:
The ability to work to tight turnaround times and navigate complex requests with empathy and professionalism.
Team Spirit:
A collaborative approach—being a positive influence and someone others genuinely enjoy working with.
Nice to Have
Experience in a customer-facing, sales, or technical support role.
A passion for the food-tech industry and a drive to succeed in a fast-paced environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
June 8th 2026
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
SMB Account Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager
to join our
Manchester
team. In this role, you’ll help our restaurant partners grow their businesses by improving their delivery operations, attracting new customers, and leveraging our latest technology to get the very best out of our platform.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team in Manchester City Centre. We focus on high-velocity, desk-based relationship management, acting as the primary consultants for our diverse partner base to ensure their long-term success.
Here’s what your day-to-day might look like:
Strategic Portfolio Management:
Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations.
Relationship Partnership:
Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support.
Campaign Execution:
Execute national and local marketing campaigns to improve key performance metrics, including order volume, retention, and customer outcomes.
Consultative Selling:
Guide partners on how to offer the best delivery experience and take advantage of our latest technology and perks.
Cross-Functional Collaboration:
Liaise between your restaurant partners and internal Deliveroo teams to ensure our solutions are delivered according to their specific needs.
Base Salary
: £29,300 + up to £6,000 bonus yearly
Start Date:
5th October 2026
Hybrid model:
3 days in office / 2 days remote
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven Account Management:
A track record in an account management role with experience in telephone-based support and selling.
Data-Led Problem Solving:
The ability to understand problems and get to the crux of an issue quickly using data, without over-complicating solutions.
Creative Communication:
An excellent phone manner and the ability to remove barriers through creativity and persuasive communication.
Tech Curiosity:
A genuine enthusiasm for technology and a keenness to learn how digital tools can help partners excel in a competitive marketplace.
Results-Oriented:
A proactive mindset focused on driving positive outcomes for both our partners and the Deliveroo business.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience Advisor
to join our centralised hub. In this role, you’ll be the face of Deliveroo for our newest French-speaking partners, ensuring every small and medium business (SMB) has a seamless and successful launch on our platform.
Working Pattern:
Hybrid 3 days a week in office (following successful completion of probation).
What You’ll Be Doing
You’ll be joining the
Restaurant Onboarding
team. We are centralising all restaurant launch activity to create a European hub that ensures a consistent, high-quality experience for every partner joining the Deliveroo family.
Here’s what your day-to-day might look like:
Drive Partner Onboarding:
Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders.
Deliver Exceptional Service:
Provide high-level support by answering partner queries and navigating requests with speed and accuracy to meet tight turnaround times.
Collaborate Across Teams:
Work closely with Sales and Account Management teams to ensure a smooth transition for partners from the point of sale to their first live delivery.
Execute Daily Call Plans:
Maintain a high volume of outbound activity and organised call plans to hit challenging KPIs while maintaining a positive partner experience.
Maintain System Integrity:
Ensure all internal systems are kept up to date with accurate partner information and progress tracking.
What You’ll Need to Thrive
Essential
Linguistic Proficiency:
Native or fluent in both
French and English
(written and spoken).
Communication Skills:
A strong phone presence and the confidence to make regular outbound calls to restaurant partners.
Operational Agility:
Proven ability to work to tight deadlines and manage multiple tasks in a fast-paced environment.
Technical Literacy:
Comfortable using IT systems and CRM tools to manage data and partner information.
Collaborative Spirit:
A proactive team player who contributes to a positive work culture and is committed to professional growth.
Nice to Have
Previous experience in a customer service, sales, or onboarding role.
Experience working within a target-driven environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
November 2026.
Working Pattern:
Hybrid 3 days a week in office (following successful completion of probation).
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager (French Market)
to join our
Manchester
team. In this role, you’ll help us empower restaurant partners across France to get the very best out of our platform by advising on marketing, technology, and operational excellence.
This role offers a £35,300 OTE yearly package (basic salary £29,300 + up to £6000 bonus yearly).
This role is hybrid (3 days a week in office / 2 days remote working).
Start Date - November 2026
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team. Based in Manchester City Centre, we are a high-energy group that supports local independent restaurants through a desk-based consultancy model, helping them navigate the rapidly expanding delivery industry.
Here’s what your day-to-day might look like:
Portfolio Management:
Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations.
Relationship Partnership:
Maintain long-term relationships with our French partner base, ensuring high-quality service and driving positive outcomes for both the restaurant and Deliveroo.
Campaign Execution:
Drive engagement with national and local marketing opportunities to improve key performance metrics, including order volume and partner retention.
Operational Liaison:
Act as the bridge between your restaurants and internal teams to ensure our solutions are delivered according to partner needs.
Data-Driven Strategy:
Use insights to identify performance barriers and implement creative solutions that help partners offer the best delivery experience possible.
What You’ll Need to Thrive
Essential:
Professional fluency in French
, with the ability to converse confidently with business owners in the French market.
Proven track record in account management
, with strong relationship-building skills that consistently produce positive results.
Strong communication skills
, specifically an excellent phone manner and experience providing high-quality support via telephone or video.
Analytical ability
, with a knack for understanding complex problems and finding the crux of an issue quickly using data.
Creative problem-solving
, with an enthusiastic approach to removing barriers and a keen interest in how technology drives partner success.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Product Manager, Core People Technology
Location:
London |
Work model:
Hybrid |
Reports to:
Senior Manager, People Product
About the team
People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt. Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process. This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces.
About the role
Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape. You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you.
This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above.
What you'll be doing
Own the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why
Turn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomes
Partner directly and regularly with People Operations, Compliance, Payroll, Total Rewards and Business Systems Analysts, including holding "not now" conversations without damaging the relationship
Work hands-on with analysts and engineers to shape, size, and write tickets, keeping an accurate and current picture of committed, shipped, and carried-over work
Build and evolve the operating model across the analyst and engineering pod — the mechanisms, documentation and intake processes that let the space run with less coordination overhead
Use AI tools to accelerate translation of messy, multi-format, multi-language inbound requests into structured requirements and plans, while applying clear judgment about what should never be automated (anything touching pay, leave, employment status or right to work)
Escalate proactively on statutory or audit exposure, cross-space dependencies, and any trade-off that would move a compliance date
Report progress and delivery against plan to partners and leadership, including clear communication when outcomes fall short
Requirements
Experience owning a product or systems area end-to-end, with real decision rights over scope and sequencing — not co-ownership of a feature
Hands-on background with Workday or a comparable HRIS as a product manager or technical program manager, with genuine understanding of configuration, business processes, and integrations
Demonstrated ability to prioritise when demand structurally exceeds capacity, including a repeatable method (not just instinct) for deciding what to do and communicating what won't get done
Proven delivery in ambiguous, fast-moving environments, comfortable starting when requirements are incomplete or undocumented
Experience translating a partner's requested solution into a well-defined problem, current-state understanding, and testable outcome
Strong collaboration skills across technical and non-technical stakeholders, including compliance, payroll, or other regulated/audit-exposed functions
Practical fluency with AI tools for requirements drafting, documentation, and structuring unstructured information, paired with sound judgment about where not to apply them
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
We're looking for a Marketing Executive, Value & Promotions to join our Marketing Team in Dubai. This is a hybrid role.
Role Overview
As Marketing Executive, Value & Promotions, you will report to the Senior Marketing Manager, Value & Promotions for the Middle East. You will own the day-to-day delivery and performance of our promotional and incentive campaigns, working cross-functionally to ensure every offer is targeted, well-timed, and commercially sound.
Incentives sit at the centre of how customers experience value on the platform - they influence whether someone tries the app, comes back, or drifts away. This role owns that layer day to day: turning the promotional calendar into targeted campaigns across the customer lifecycle, and making sure every campaign earns its budget.
What You'll Be Doing:
You’ll be joining the Middle East Marketing team. You will work cross-functionally with Commercial, Marketing, Finance, Tech, Data Science, and Global/Central teams to build promotional plans that improve customer experience and drive operational excellence.
Here’s What Your Day-to-day Might Look Like:
Promotional Calendar Execution:
Own the day-to-day execution of the Middle East promotional calendar, translating the quarterly plan into targeted campaigns across the customer lifecycle: acquisition, activation, retention, and win-back.
Promo Strategy Development:
Contribute to the development of strategies focused on how value propositions can change customer behavior and drive ROI for Deliveroo and our Partners.
CRM & Lifecycle Campaigns:
Work with CRM and Tech to build and deploy in-app and lifecycle campaigns, ensuring offers reach the right customer segment at the right moment.
Campaign Set-up & Accuracy:
Own the set-up of promotions end to end - eligibility, caps, dates, and copy - so every offer goes live as briefed and on time.
Customer-centric Programmes:
Work with Data Science to translate customer and performance data into promo mechanics that are genuinely relevant, not just discounted.
Budget Tracking:
Own campaign-level budget tracking and reporting, flagging when a promotion’s ROI or margin impact is off plan.
Performance Optimization:
Own weekly reporting on in-flight campaign performance and post-campaign analysis, identifying what worked, what didn’t, and what’s worth testing next.
Test & Learn Agenda:
Design and run local test-and-learn experiments, feeding results back into the broader promotional strategy.
Competition Monitoring:
Keep on top of competitor trends and market activity to keep our offers sharp and well-positioned.
Customer Advocacy:
Champion the consumer voice, ensuring every promotion offers genuine value rather than just a lower price.
What You'll Need to Thrive:
Experience:
2-4 years of experience in Growth Marketing, CRM, Campaign Management, Marketing, Commercial Strategy, or Promotions within a high-growth technology, marketplace, e-commerce, or consumer platform.
Commercial Acumen:
Experience owning or supporting customer incentive strategies and promotional campaigns that drive measurable business outcomes, with working knowledge of core commercial metrics (CAC, LTV, GMV, margin impact) and how promotional decisions move them.
Educational Background:
Bachelor’s degree in Marketing, Business, Economics, Analytics, or a related discipline.
Analytical Rigor:
Strong analytical skills - proficient in Excel, Google Sheets, and BI tools like Looker, and comfortable interpreting data to shape campaign decisions.
Technical know-how:
Experience running or supporting A/B tests and translating results into recommendations.
Attention to Detail:
Organised and accurate, able to run several campaigns at once without letting the details slip.
Collaboration:
Excellent communication and collaboration skills, with the ability to manage multiple cross-functional stakeholders and the confidence to communicate at all levels.
Execution Focus:
A self-starter attitude, with a proven ability to deliver results quickly and efficiently in a fast-paced, matrixed organisation.
Language Skills:
Fluent English; Arabic language skills are an advantage in this market.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Kuwait, Kuwait
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Please note we can only accept applications from Kuwaiti nationals for this role.
Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food delivered to your door in less than half an hour. But behind the scenes, there is a bigger story: one of high growth, exciting challenges, and a huge opportunity ahead.
We want to be the definitive food company — the app people turn to whenever they have a hunger pang. We are transforming the way people think about food and building a technology-driven company at the forefront of one of the fastest-growing industries in the world. Join us for the ride.
About the role
We are looking for a Junior Designer with a strong focus on motion graphics to support the Kuwait marketing team across all campaigns. This role will be hands-on, fast-paced, and highly collaborative, working closely with the local marketing team, brand team, and wider creative stakeholders to deliver engaging visual assets for campaign, social, CRM, and owned-channel activity.
The main responsibility of this role will be to support the development of motion graphics and design assets that bring Deliveroo campaigns to life in a way that feels fresh, on-brand, and locally relevant for the Kuwait market.
Objectives of this role
Thrive in a fast-paced, collaborative environment with a high-volume workload and short turnaround times.
Support the Kuwait marketing team with creative design and motion graphics across campaigns, always delivering work that is on-brand and visually engaging.
Help raise the standard of visual storytelling across marketing channels through strong motion design, layout, and creative execution.
Interpret briefs clearly and translate campaign objectives into compelling visual assets.
Stay up to date with design, motion, social, and digital content trends, especially those relevant to the Kuwait market.
Maintain a strong understanding of Deliveroo’s brand guidelines, visual identity, and campaign style.
Responsibilities
Support the Kuwait marketing team across all campaigns with design and motion graphics requirements.
Create motion graphics for marketing campaigns, social media, CRM, owned channels, digital placements, and other campaign touchpoints.
Interpret creative briefs and develop visual concepts that align with campaign objectives.
Adapt campaign assets across different formats, channels, and audience needs.
Work closely with the marketing and brand teams to ensure all visual assets are consistent with Deliveroo’s brand identity.
Create static and animated assets using Adobe After Effects, Illustrator, Photoshop, and Figma.
Support the localisation of campaign visuals for the Kuwait market.
Take feedback from stakeholders and revise creative work quickly and accurately.
Organise and manage design files, templates, and campaign assets efficiently.
Stay current with emerging design tools, AI-enabled creative workflows, and motion graphics best practices.
Required skills and qualifications
At least 1 year of experience in a corporate, agency, or in-house creative environment.
A strong portfolio showcasing both motion and static graphics work.
Good working knowledge of Adobe After Effects, Illustrator, and Photoshop.
Knowledge of Figma and experience adapting designs across digital formats.
Strong understanding of visual design principles, layout, typography, colour, and composition.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent organisational skills and the ability to manage multiple projects at once.
Strong attention to detail and ability to deliver polished work within tight deadlines.
A proactive attitude and willingness to learn, experiment, and improve.
Preferred skills and qualifications
Bachelor’s degree or equivalent qualification in graphic design, motion design, visual communication, multimedia design, or a related creative field.
Experience working on marketing campaigns, social media content, or digital advertising assets.
Knowledge of AI creative tools and how they can support design, production, or workflow efficiency.
Experience working with local or regional Middle East brands is a plus.
Interest in food, culture, social trends, and digital content.
Benefits
30 days of annual leave
Medical insurance
Free Deliveroo Plus — free delivery and access to special offers
Maternity and paternity benefits
End-of-year parties and regular social events
An extremely fun team to work with
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bruxelles, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About Deliveroo:
Deliveroo is an award-winning online food delivery company on a mission to bring the world's best-loved local restaurants directly to people's doors. With a network of high-quality restaurants, riders, and customers, we're making fast food delivery a seamless experience worldwide. We are a rapidly growing company with a huge ambition, and we're always looking for top talent to join us.
About the Role:
We are seeking a Dutch speaking, highly motivated and results-oriented
Business Development Associate
to join our expanding team in Belgium. In this role, you will be instrumental in driving Deliveroo's growth by proactively identifying, engaging, and onboarding new restaurant and food business partners (including supermarkets, butchers, bakeries, etc.) onto the Deliveroo platform. Your primary focus will be on building strong relationships with potential partners and showcasing the value proposition of partnering with Deliveroo in Antwerp, Bruges and Ghent.
Responsibilities:
• Actively identify and prospect potential restaurant and food business partners within your assigned territory.
• Conduct outreach (via phone, email, and in-person meetings) to introduce Deliveroo and its benefits to prospective partners.
• Present Deliveroo's value proposition clearly and persuasively, addressing the specific needs and concerns of each business.
• Manage the full sales cycle from initial contact to successful onboarding of new partners.
• Build and maintain a strong pipeline of qualified leads.
• Negotiate partnership terms and agreements to achieve mutually beneficial outcomes.
• Collaborate closely with internal teams (e.g., Onboarding, Account Management) to ensure a smooth and successful launch for new partners.
• Stay up-to-date on market trends, competitor activities, and the local food and beverage landscape.
• Meet and exceed targets for new partner acquisition.
• Maintain accurate records of sales activities and progress within CRM systems.
Requirements:
•
Native Dutch speaker
is essential.
• Fluency in
English
is required.
• Proficiency in
French
is a strong plus.
• Proven
sales experience
is a significant advantage.
• A genuine
passion for food
and the restaurant/grocery industry.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, proactive, and target-driven with a strong work ethic.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel locally as needed.
What We Offer:
• The opportunity to work for a fast-growing and exciting global company.
• A dynamic and collaborative work environment.
• Competitive salary and benefits package (including car allowance).
• Opportunities for professional development and growth.
• The chance to make a real impact on Deliveroo's success in Belgium.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Paris; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture.
In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale.
This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.
KEY RESPONSIBILITIES
FIRST CUSTOMER’S POINT OF CONTACT
- Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries.
- Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution.
- Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently.
- Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.
TECHNICAL SUPPORT
- Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for:
- GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures).
- Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations).
- Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters).
- Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems.
- Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues.
- Participate in on-call rotations to provide 24/7 support for critical compute systems
- Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.
KUBERNETES & CONTAINERIZATION
- Debug Kubernetes clusters with a focus on:
- Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff).
- Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses).
- Resource management (e.g., Requests/Limits, QOS classes, node affinity).
- Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors.
- Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.
DOCUMENTATION & PROCESS IMPROVEMENT
- Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting).
- Contribute to post-mortems with actionable follow-ups to prevent recurring incidents.
- Train internal teams on best practices for compute infrastructure and debugging.
- Help define and refine support processes as a founding member of the new Compute Support team.
What We’re Looking For
REQUIRED SKILLS & EXPERIENCE
- 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization).
- Deep Linux/Unix expertise:
- Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling).
- Performance tuning (e.g., sysctl, ulimit, filesystem optimizations).
- Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH).
- Storage management (e.g., LVM, RAID, NVMe, GPU-local storage).
- Hands-on Kubernetes experience is mandatory:
- Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl).
- Networking and storage (e.g., CNI plugins, PersistentVolumes).
- Resource management (e.g., Requests/Limits, QOS classes).
- Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry).
- Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks).
- Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus.
- Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders.
- Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability.
- Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach.
- Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
Studio has been developed to help enterprises build, evaluate, and operate AI systems reliably, safely, and at scale, turning prototypes into production-ready solutions. It provides the infrastructure enterprises need to scale their use cases, including comprehensive monitoring, reliable automation, and centralized tracking of AI assets.
We are seeking a strong product leader to own the strategy and shape the future of Studio redefining the AI builder experience in enterprises.
You will determine how enterprises observe AI behavior, run complex workflows, version and track assets, and deploy safely across hybrid and self-hosted environments.
What You Will do
- Strategy & Vision - Define and evangelize the product vision, strategy and annual goals for Studio. You will be accountable for its business impact.
- Team leadership - Build the Studio PM organization: hire PMs and stream leads, set the operating cadence (quarterly product reviews, roadmap reviews…), and develop PMs through clear growth paths.
- Delivery & Execution - Partner with engineering leadership on the roadmap to scope, sequence, and deliver value by balancing quick wins for our customers while advancing the long-term platform bets.
- Drive strategic customer discovery with the PMs under your responsibility.
- Go-to-market - Collaborate with Marketing and Go-to-market teams on positioning, pricing and packaging, launch plans, and adoption strategies.
- Partner cross-functionally and with other product leaders to ensure we have a unified customer journey.
What We're Looking For
- 10+ years in product management, with deep experience building technical platform, infrastructure or developer products for enterprise customers and AI/ML fluency
- Proven people leadership: you've hired and grown senior PMs, organized teams around clear stream ownership, and built durable operating cadences
- Experience launching and scaling products
- Proven ability to align and inspire cross-functional teams without direct authority.
- Ownership and pragmatism: low ego, high EQ, bias for action; equally comfortable crafting a strategy narrative and diving into metrics, UX details, or a customer escalation
- Strong communication skills for executives, teams, and users.
- Ability to thrive in dynamic environments where priorities shift.
- Self-directed, taking initiative to navigate unknowns and own outcomes.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Market Surveillance function is responsible for detecting, investigating and reporting market abuse across our regulated trading venues, spanning spot crypto markets, crypto futures, tokenised equities, OTC markets, and consumer trading. As our licensing footprint and product range grow, so does the scale and complexity of the surveillance programme behind them.
We're hiring a Principal Compliance Associate to take on the function's most complex casework, and help shape how we detect and cover market abuse as the business scales.
THE OPPORTUNITY
- Own complex investigations end to end, writing findings up to a standard a regulator can rely on, and present conclusions to a range of stakeholders.
- Lead or contribute to periodic threshold and model reviews, recalibrating surveillance rules and alert thresholds as trading behaviour, products and market structure evolve.
- Support the design, build-out and integration of surveillance platform capability, including onboarding new products, venues and data sources onto the surveillance system.
- Contribute to market abuse risk assessments, helping identify and score risk across products, jurisdictions and entities, and translate findings into surveillance coverage.
- Use AI and automation tools responsibly to speed up evidence-gathering, case reconstruction and detection-model development, always with human judgement over the final call.
- Support conflicts of interest, information barrier, and personal account dealing matters across Markets Compliance, extending beyond surveillance casework where buy-side or asset management experience is directly relevant.
WHAT YOU BRING
- Experience investigating market abuse or trading conduct inside a firm subject to market conduct regulation, such as an exchange, broker-dealer, trading venue, or comparable regulated trading business.
- A track record running investigations end to end, including writing findings up to a standard a regulator can rely on and presenting conclusions to stakeholders.
- Working knowledge of core market abuse typologies e.g. spoofing, wash trading, insider trading, front running, ramping.
- Experience with, or strong working knowledge of, threshold and model calibration, surveillance platform integration, market abuse risk assessments, and audit remediation.
- Comfort using generative AI and other automation tools to improve the speed and quality of investigative work, while maintaining the human oversight regulated casework requires.
- Familiarity with a surveillance platform (such as Scila, Nasdaq SMARTS, Eventus, or NICE Actimize) and comfort with SQL or a similar query tool for evidence-gathering.
- Clear, evidence-first written communication - your case files, escalations and regulatory drafts will sometimes be read by auditors and regulators without you in the room to explain them.
- Exposure to crypto-asset markets is welcomed but not required. What matters most is regulated-market investigation experience; strong candidates from traditional securities or derivatives markets are encouraged to apply.
NICE TO HAVES
- E-comms surveillance experience.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most.
As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on.
Key responsibilities
Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted
Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register
Run continuous monitoring after approval: reopen an assessment on defined triggers (data classification change, new SOC 2 report, new subprocessor, vendor incident), investigate SaaS configuration, data, and use case drift signals, and queue a reassessment where the vendor's scope has moved
Improve the program as you run it: identify gaps in coverage, questionnaires, requirements, and tooling that surface during assessments, propose the fix, and carry roadmap items that mature supplier security overall
Tune and maintain our Claude-powered assessment platform alongside the team: prompt development, questionnaire and assessment type design, calibration against assessor decisions, and output QA
Contribute to KPI and KRI reporting on coverage, cycle time, residual risk, open issues, and reassessments due
Minimum qualifications
Experience running supplier security assessments end to end at a technology company: scoping the engagement, determining inherent risk, reviewing controls and evidence, documenting residual risk, and driving findings to closure
Working knowledge of risk fundamentals (inherent and residual risk, control effectiveness, compensating controls, risk acceptance) and the judgment to apply them when the evidence is incomplete or the answer isn't in a framework
Ability to assess a vendor across security domains, and to recognize which findings you can close yourself and which need a security domain specialist
Track record of driving risk treatment to closure through influence across teams with competing priorities
Experience building or tuning an LLM-backed workflow, agent, or automation in a risk, compliance, or operations context, including tuning prompts and reviewing model output for accuracy
Experience building or operating issue management workflows: logging issues with a clear owner and due date, tracking remediation, and escalating when treatment stalls
Working technical knowledge of SaaS security configuration (SSO and SCIM, admin scoping, sharing defaults, audit log export) and of standard vendor security contract terms (DPA, incident notification, subprocessors, audit and testing rights)
Ability to read a SOC 2 report or penetration test and turn it into findings: identify control exceptions and carve-outs, map complementary user entity controls, and judge what the evidence does and does not prove
Preferred qualifications
Experience assessing cloud infrastructure, data center, or data-pipeline vendors
Experience supporting SOX, SOC 2, or ISO 27001 third party or vendor management controls
Experience assessing additional, more specialized vendor cohorts from a security risk perspective: human data operations or data labeling vendors, hardware suppliers, compute providers and neoclouds, and others
Experience with post-approval supplier continuous monitoring: configuration, data, and use case drift detection, shadow IT & SaaS detection, vendor incident management, or evidence-based vendor audits/site visits
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
LEASE AND FIXED ASSET ACCOUNTING
- Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis.
- Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups.
- Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution.
- Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries.
CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION
- Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates.
- Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract.
- Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions.
- Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs.
CONTROLS, AUDIT, AND ISSUE RESOLUTION
- Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention.
- Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation.
- Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly.
CROSS-FUNCTIONAL COORDINATION
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues.
- Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps.
PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT
- Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements.
- Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements.
- Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables.
- Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation.
- Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review.
- Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation.
- Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system.
- Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders.
- Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits.
- Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams.
PREFERRED
- Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support.
- Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations.
- Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus.
- Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity.
NICE-TO-HAVE
- Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment.
- Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues.
- Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment.
- Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission. We treat the employee lifecycle as a product: modular, intentional, designed for high-velocity iteration. We dogfood our own platform to automate the mundane and keep the team focused on the high-judgment work that matters.
ABOUT THE ROLE
Our People Operations team is globally distributed. This role is our West Coast presence — the person on the ground in SF and the anchor for People Ops during US hours.
This is a logistics, compliance, and hospitality role simultaneously. A new hire's first week is a product we're responsible for, and you own it. You’re the often face of HR to employees, and are focused on solving problems for our users (employees) in a high craft, maximum agency way. The systems here are still being built, and you have an opportunity to help influence how we set up the infrastructure to scale. We’re here to build something great, and you play a key role in making that happen through the foundations of people operations.
Location/City:
San Francisco, CA — in office 5 days per week.
WHAT YOU'LL DO
- Own onboarding end-to-end. Run pre-boarding — documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished.
- Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in SF, including everything from compliance to the employee experience.
- Drive the first 90 days support structure. Run the system behind 45/90 check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us.
- Be the front line during US hours. Serve as the first stop for employee questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice.
- Build the process, don't just run it. Write and maintain the onboarding SOPs, close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires.
- Automate your own work. Use AI to take the repetitive load off this function — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking.
WHAT YOU'LL BRING
- Experience: 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred).
- Compliance Fluency: Working knowledge of I-9 and employment eligibility verification, including the retention and audit requirements — plus the follow-through that casework rewards. Documents move on deadline, and you are never the reason something sits.
- Documentation-First Instincts: Your processes are written down, current, and usable by someone else. You turn a repeat question into a knowledge base article instead of answering it twice.
- AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought.
- White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way. You handle compensation, immigration, and personal data with discretion.
- Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment. When equipment doesn't arrive or a start date moves, you're calm and already solving it.
- Operating Principles: You exemplify our operating principles https://www.langchain.com/careers.
NICE TO HAVE
- Experience standing up or rebuilding an onboarding program, not just running an existing one
- Immigration or visa coordination experience (H-1B, PERM, TN, or equivalent)
- Global onboarding exposure
- Experience with LangSmith, Claude, or a similar tools
Annual salary range: $100,000 – $110,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth.
This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required.
What You'll Do
Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets.
Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles.
Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business.
Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences.
Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community.
Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes.
Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance.
Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes.
Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context.
What You'll Bring
Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context.
Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing).
Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations.
Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
Strong ability to interact and influence effectively with field sales professionals and management.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
Ability to travel if needed for events such as team offsites or training.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,000
—
$220,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Hasbro is seeking a highly skilled, innovative, and creative professional to join its 3D Digital Sculpting team. This team is dedicated to producing content that captivates a global audience through imagination and play. Our products bring narratives to life, ranging from intricately detailed fan-oriented items to children's toys and gaming experiences.
Requirements:
• Bachelor’s degree in art or design Field (Computer Animation, Illustration, Game Art Design, Fine Art, etc.)
• Minimum 4 years of experience in digital sculpting, 3D modeling, art, or product development for consumer goods.
• A robust understanding of anatomy, along with exceptional aesthetic and design sensibilities.
• Solid working knowledge of plastics manufacturing, material drafting, engineering model development, be familiar with material usage, decoration, product safety, and performance reliability.
• Experience in animation rigging, digital texturing, lighting, and painting is a plus.
• Strong project management skills, be able to work in a team environment and have good communication skills with the ability to execute multiple projects with time sensitive schedules and shifting priorities.
• Solid team worker and good at managing internal and external key stakeholders.
• Excellent communication skills with proficiency in English, Mandarin or Cantonese.
Proficiency in the following programs is required:
• Maxon Pixologic Z-Brush
• Blender
• Maya
• Adobe creative suite
• KeyShot
• Microsoft Office
What you will do:
• Responsible for the daily 3D design, development, and execution of specific brands. Tasks include creating original product sculpts that will be used in the engineering, tooling while retaining the original sculpt aesthetics. Expectations include high-quality 3D modeling, hard-surface modeling, organic sculpting (characters/creatures), and PBR rendering. Accurately transform character concepts into detailed models that reflect the intended essence, style, and personality.
• Apply innovative approaches and creative problem-solving (e.g., new technology, software, methods) in the creation and development of new product sculpts to support production. Identify product development and process issues, recommend solutions, and implement them.
• Collaborate closely with development teams, model shops, and tooling vendors to maintain consistency in style and quality across all character assets, from 3D Design to final product. Ensure character models are optimized for manufacturing requirements. Incorporate engineering criteria into design and execute complex problem-solving based on concept sketches, written, and verbal design input specifications.
• Establish and adhere to precise tolerances and manufacturing constraints to ensure safe, effective, and consistently reliable product performance. Contribute to defining and identifying engineering, design, and product requirements. Ensure feasibility and performance meet applicable standards across the brand.
• Assume responsibility and accountability for project execution meeting defined milestones dates. Adhere to critical schedules and provide progress reports.
• Enhance vendor capabilities to address future projects and expand local talent resources.
What you will bring:
• Clearly convey artistic and technical direction through visual and written feedback to internal and external teams.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Purpose of Role
• Drive packaging structural simplicity whereas product protection is a primary goal of packaging box.
• Oversee packing processes of Hasbro’s products and fully engaged with new packaging designs or improving existing ones to appeal consumer in terms of packaging structure design, quality and cost.
• Deliver insights of new paper-making methods such as recycling paper, new techniques for shaping and forming paper, and new materials for use in paper-based products.
• Drive strategic next generation materials, engage in hands-on project-based work, and establish key material suppliers’ relationships with a sharp focus on material and process sustainability.
Key responsibilities:
• Review different types of packaging that commonly applied in Hasbro, design and develop packaging solutions that is safe and cost-effective.
• Develop and implement quality control procedures to ensure consistent product quality such as paper, coating, inks and adhesives.
• Supports structural packaging initiatives, such as process improvements, material qualification, manufacturing and cost improvements, and sustainability.
• Maintain knowledge of industry trend, development and innovation in paper & cardboard materials and printing technology. Act as a SME to educate internal engineers for right use of packaging material, tackle packaging problem in development and manufacturing stage.
• Reviewing competitors’ products and pricing to understand market trend and actively connect with Global printers to keep up-to-date packaging design trend and consumer behavior.
Requirements:
• Bachelor’s degree in Engineering, Material Science, Packaging Technology or related field.
• Minimum 8 years of relevant work experience with consumer product manufacturing industry.
• Demonstrate working knowledge of technical packaging structure design, with good awareness of packaging construction development, materials and production technologies, i.e. packaging manufacturing, printing and converting process.
• Strong network in global paper material industry.
• Strong knowledge of paper, cardboard and laminate packaging materials manufacturing processes.
• Packaging structure design capability via design software programs in 2D & 3D environment. (e.g. Esko ArtiosCAD, Adobe Illustrator & Solidworks)
• Ability to work collaboratively in a dynamic environment while independently managing multiple projects, partners, and priorities.
• Self – motivated, proactive, good time management and strong analytical decision making and creative problem solving.
• Good communication skills in both written and spoken English, Cantonese and Mandarin.
• Sound persuasive skills to navigate resistance to change and influence people to accept the solutions.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
juniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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