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Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Hong Kong (Onsite) Type: Full Time The Role We’re looking for a QA Engineer who loves games, sweats the details, and enjoys learning new technology. Motion-based QA is different from traditional game QA: you’ll test with your whole body in real-world environments (lighting, room sizes, player heights, 1–4 players, etc.). Prior motion-gaming experience is not required —strong QA fundamentals and a learning mindset are. What You'll Do Create and execute test plans and test cases for motion-based games and the Nex Playground experience. Validate core player experience for living-room play: onboarding, clarity, responsiveness, and “is this fun and understandable?” Test motion-game fundamentals such as responsiveness/latency, recognition consistency, occlusion handling, and edge cases. Perform functional, usability, regression, localization, and device/compatibility testing across the product surface area. Write excellent bug reports with clear repro steps, expected vs. actual results, environment details, and short video captures when helpful. Collaborate cross-functionally: clarify requirements, ask good questions, and flag risk areas early. What We're Looking For 1–2 years of experience in IT or the game industry (or equivalent hands-on experience). Strong understanding of QA methodologies, tools, and processes. Excellent analytical and problem-solving skills. Strong attention to detail and a commitment to quality. Good communication and teamwork skills. Ability to work independently and manage multiple tasks simultaneously. Good command of written and spoken English. Hands-on comfort with hardware and TV setups, including basic troubleshooting (network, setup flows, updates) Willingness to perform physical movements during testing and appear in internal test recordings. A genuine interest in games and player experience—especially party/family-friendly titles. Nice to Have Cantonese and/or Mandarin fluency Experience testing camera-based, motion, AR, or computer vision products. Experience testing multiplayer/local co-op or party games. Familiarity with Unity, Android-based hardware, or mobile gaming. Experience setting up consumer electronics (TVs, consoles, streaming devices). Experience with test automation or scripting (even small personal projects). We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

PagerDuty is seeking an Account Manager to join their diverse, customer-focused team. The Account Manager will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. Responsibilities include maintaining and growing customer relationships, driving product adoption, managing renewals, and identifying strategic expansion opportunities that deliver measurable business value. Key Responsibilities: — Own a portfolio of existing customers to ensure adoption, value realization, and retention. — Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. — Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. — Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early. — Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes. — Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption. Basic Qualifications: — 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals. — 4+ years of proven success managing renewals and growth within a SaaS environment. — Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker. — Bachelor’s degree or equivalent experience. Preferred Qualifications: — Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts. — Prior enterprise sales expertise leveraging MEDDPICC & Value Selling. — Experience working with enterprise software customers or in a DevOps environment. — Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight. — Proven history of achieving revenue and retention goals through consultative account management. — Self-starter with strong collaboration, negotiation, and problem-solving skills. PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote within eligible US locations. Candidates must reside in an eligible location as specified in the job post. PagerDuty offers a competitive salary, comprehensive benefits package, flexible work arrangements, company equity, employee stock purchase program, retirement or pension plans, generous paid vacation, paid holidays and sick leave, paid parental leave, paid volunteer time off, company-wide hack weeks, and mental wellness programs. PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Germany Responsibilities The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value. You'll guide startup and AI customers from the first conversation about their AI ambitions through technical validation, production deployment, and long-term adoption and expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the Startup AI segment. Technical Discovery & Validation: Partner closely with Account Executives to lead technical deep-dive discovery and uncover what kind of AI problem a customer actually has. It might be building AI products and agents, governing how their people and agents use AI, or protecting internet-facing applications from AI-driven threats and traffic. Turn that into a sequenced plan rather than a feature tour. Capture business requirements and map startup and AI customer infrastructure (DNS, CDN, Zero Trust, Network Security, serverless and edge compute) to fit-for-purpose Cloudflare architectures and bespoke solutions. Define scope, success criteria, and technical evaluation plans for Proofs of Concept (PoCs) and Technical Validations, anchored in measurable quality, latency, and cost targets rather than subjective impressions. Rapidly build working, customer-specific prototypes. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, reliability, and scale challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional Services) being an integral part of all proposals. Customer Adoption & Value Realization: Oversee technical onboarding and implementation without executing it yourself, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer's environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance). Act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Guide customers in taking AI applications and agents from prototype to production in a way that is reliable, safe, and affordable. That covers durable state and failure recovery for long-running agents; secure agent design such as defenses against prompt injection, scoped access, and human approval for sensitive actions; and the right model choices for each task. After go-live, help customers keep AI workloads healthy through tracing, quality and cost monitoring, and safe rollout of model and prompt changes, feeding production learnings back into evaluation. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk as customers move from early-stage development to production scale. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data and the evolving needs of startup and AI customers. Translate AI spend into clear business cases, such as cost per task or per resolved request. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for founders, C-level executives, and engineering leaders. Ecosystem & Business Development: Help build and grow Cloudflare's presence in the startup and AI ecosystem. Develop relationships with incubators, accelerators, venture capital firms, founder communities, and developer meetups to generate new pipeline alongside Account Executives. Represent Cloudflare at startup events, demo days, and hackathons, and identify high-potential AI startups early in their journey. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with founders, CTOs, engineering leaders, and other key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, agent design, AI governance and compliance (e.g. GDPR, EU AI Act, data residency), security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Use AI agents, coding agents, Large Language Models (LLMs), and internal platforms as a default way of working. Automate routine tasks such as meeting preparation, RFP/Security Questionnaire responses, sandbox provisioning, demo setup, basic telemetry monitoring, and internal/external documentation, so you have more time for strategic customer advisory. Apply AI-assisted workflows to support customer engineering teams and improve the speed and quality of technical validation. Share hands-on learnings and gaps with product teams as a direct feedback channel. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Support technical enablement for startup and AI customers through workshops, code samples, documentation, and developer onboarding. This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Desirable Skills, Knowledge, and Experience Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Experience working with startups, AI companies, digital-native businesses, or as part of a startup engineering team is strongly valued. Startup Ecosystem Network: An established network within incubators, accelerators, venture capital, and the broader startup scene is highly desirable, along with the drive to take on business development activities and open doors to new relationships. Architectural Mindset: Ability to white-board, design, and articulate complex enterprise, startup, AI application, agent, network, and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives, founders, and technical leaders. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise, mid-market, or startup sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Business fluency in German is required. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Engineering: Solid grounding in AI model fundamentals (model size, context length, reasoning models, fine-tuning versus prompting, and matching the right model to the job). Familiarity with common agent patterns, including knowing when a simple workflow beats an agent, and with open agent frameworks and standards such as MCP. Understanding of how to evaluate and operate AI systems in production. AI-Augmented Workflows: Familiarity with prompt engineering, building prototypes with coding agents, AI-assisted scripting and log analysis, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Bonus Points Technical Enablement: Track record of creating and delivering technical enablement (workshops, code samples, documentation, or developer onboarding) that accelerates customer adoption of complex platforms. Applied AI Knowledge: Hands-on experience with retrieval and knowledge systems (RAG, embeddings, reranking, agentic search), domain adaptation through lightweight fine-tuning, sandboxed execution environments for agents that write and run code, LLM orchestration, or model-access controls. AI Traffic & the Agentic Web: Understanding of how AI crawlers and agents interact with internet-facing applications: protecting AI endpoints, managing bot and agent access, and exposing services to agents. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, SOC 2, GDPR, and the EU AI Act. Hyperscaler / Digital Native / Startup Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency, advanced architecture depth, and ability to operate effectively in fast-moving, ambiguous environments. Compensation For Germany based hires: Estimated annual salary is between €116,000 - €182,000. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity: This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Head of Sales & Partnerships to lead the next phase of OKX's growth in Australia. This is a leadership role: you will build and lead our sales and partnerships function to win customers, grow trading volume and deliver revenue in the Australian market. You will have direct impact and responsibility for business metrics including revenue, AUM and growth in key customer segments. That means generating a robust pipeline, closing deals, signing partnerships, and leading a team that turns opportunities into trading activity. As part of a global exchange, you will also connect our global capabilities with the needs of the Australian market, working closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to make sure commercial priorities turn into strong execution. This is a builder role. We are looking for a hands-on seller and sales leader, comfortable building the sales playbook, opening doors, closing deals and building the team required to scale. What You’ll Be Doing Own the Australian Sales Plan & Revenue Targets Responsibility for Australian revenue and trading volume targets, with clear accountability for pipeline, forecast and delivery. Identify and prioritise the highest-value customer segments and accounts. Set clear KPIs and operating rhythms (pipeline reviews, forecasting, win/loss analysis), and adjust focus based on results. Build and Lead the Sales Team Develop and execute strategies to accelerate customer acquisition, activation, engagement, retention and trading activity. Identify opportunities to strengthen OKX's positioning and competitive differences in Australia. Build scalable commercial models and growth channels rather than relying solely on short-term campaigns or individual relationships. Work closely with Marketing, Product and Growth teams to improve customer journeys, propositions and conversion across the funnel. Lead Go-to-Market Strategy & Execution Coach and lead a high-performing sales team in Australia, with clear targets and incentives. Build a repeatable sales process: prospecting, qualification, closing and account management. Drive customer acquisition, activation and retention through direct sales and account management. Feed market and competitor insight back to Product and Marketing. Build a scalable pipeline, not one that depends on a few individual relationships. Win and Grow Key Accounts Personally support with closing high-value customers, including institutional and VIP/high-net-worth clients. Work with Operations, Product and Marketing to tailor propositions for each segment - including localisations of products and segment specific campaigns. Develop Strategic Partnerships & Distribution Originate, negotiate and close strategic partnerships that materially accelerate OKX's growth in Australia. Explore new distribution channels (fintech, payments, brokerage, wealth, exchanges and other platforms) beyond traditional crypto acquisition. Own partner relationships after signing and track the revenue from each. Navigate a Global and Regulated Environment Partner closely with Compliance, Legal and Risk teams to ensure commercial strategies and market initiatives are developed within applicable regulatory requirements. What We Look For In You 8+ years in sales, business development or partnerships, including experience leading a sales team. Proven track record of meeting or exceeding revenue or sales targets, and of building or scaling a sales function, ideally within crypto, fintech, trading, brokerage, financial services or another competitive, regulated business. Demonstrated ability to deliver measurable results: revenue, trading volume, new customers won and AUM. Strong understanding of the Australian market, including local customer behaviour, competitors and growth opportunities. Hands-on seller who can still lead from the front. Proven experience closing complex, high-value deals with multiple stakeholders. Demonstrated ability to originate and negotiate strategic partnerships and commercial arrangements. Comfortable using CRM and pipeline data to forecast and manage performance. Excellent communication, negotiation and stakeholder-management skills, including the ability to influence senior stakeholders in a global matrix organisation. Comfortable in an entrepreneurial, fast-moving environment where leaders are expected to build rather than simply manage. Genuine interest in blockchain technology, digital assets and the evolution of financial markets. Nice-To-Haves Existing book of clients or partners in Australia's crypto, fintech, institutional or payments ecosystem Experience at a crypto exchange or platform, or other regulated financial services business Understanding of crypto trading products, customer segments and market structure. Experience in trading, brokerage, derivatives or other transaction-driven businesses where success is measured by customer trading activity and AUM. Experience working across global and cross-cultural teams. Familiarity with Australia's regulatory environment for digital assets and financial services. Degree in Business, Finance, Economics or a related discipline. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager in GitLab’s R&D organization, you’ll lead cross functional initiatives that help teams deliver reliably, efficiently, and at scale. You’ll own programs that cut across multiple product stages and engineering teams, turning strategic priorities into clear plans, aligning stakeholders, and driving progress in an all-remote, asynchronous environment. You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels. In your first year, you’ll be expected to independently run a portfolio of programs from scoping through delivery and retrospectives, and to improve how R&D programs operate by contributing to and evolving Technical Program Management best practices. What you’ll do Lead 1–3 strategic technical programs at a time spanning multiple engineering teams and product stages, ensuring clear scope, priorities, and outcomes. Partner with engineering leaders and other key stakeholders to align on goals, timelines, and delivery milestones for cross functional initiatives. Own end-to-end program planning and execution, from initial discovery and scoping through delivery, measurement, and retrospectives. Drive asynchronous collaboration using GitLab issues, epics, and handbook updates so globally distributed teams stay aligned and informed. Identify risks and blockers early, coordinate resolution across teams, and escalate when needed to maintain momentum. Facilitate working group meetings and async discussions to support decision-making, surface tradeoffs, and keep programs on track. Track and communicate program health through metrics, dashboards, and regular status updates to provide visibility to the Engineering Division and partners. Contribute to evolving Technical Program Management practices by documenting processes, sharing learnings, and improving how R&D programs run across GitLab. Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Experience in technical program management, project management, software engineering, or similar technical roles. Understanding of the software development lifecycle and Agile ways of working, including how engineering teams plan, build, and ship. Skill in coordinating programs across multiple engineering teams or departments, aligning stakeholders on goals, timelines, and milestones. Strong written communication skills for asynchronous, documentation-first collaboration in a fully remote environment. Ability to work independently in a distributed setting, set priorities, and make progress with minimal supervision. Comfortable navigating ambiguity, identifying blockers, and proposing practical solutions to keep programs moving. Familiarity with DevOps practices, CI/CD pipelines, or platforms like GitLab, with interest in deepening this knowledge over time. Openness to learning, iterating based on feedback, and applying transferable skills from varied backgrounds to technical program management. About the team You’ll join the R&D organization as part of the Technical Program Management function, a small, cross-functional team that leads high-impact programs spanning multiple product stages and departments. The team focuses on driving clarity, alignment, and predictable delivery for complex initiatives that touch many parts of GitLab, using a handbook-first, asynchronous way of working with stakeholders across regions and time zones. You’ll collaborate closely with engineering leaders and partners in other functions to improve how programs are planned, executed, and communicated, helping evolve shared practices, templates, and tooling for program governance across R&D. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team. What you’ll do Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows. Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion. Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption. Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth. Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ. Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns. Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption. Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track. What you’ll bring Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully. Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time. Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience. Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners. Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption. Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly. Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels. Must be based in Japan, with full working rights in Japan Must be fluent in Japanese and English About the team In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see Customer Success Engineering team handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?" Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it. We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things: A frontier agentic translation system that localises every market (20+ languages) with a human-in-the-loop mechanism. A self-improving agentic QA product that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop. This is a build-the-frontier role, not a manage-the-vendor role. This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality. What You’ll Be Doing You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team. Own the agentic translation system Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island. Build the agentic QA and quality automation Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues. Make it self-improving Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release. What We Look For In You PM leader who has taken a frontier agentic product from 0 to 1, beyond translation. Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here. Accountable for business outcomes and measured on business metrics, not delivery volume. Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1. Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines. Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches. International product experience serving users across multiple languages and regions. Nice to Haves Built an agentic system from scratch Shipped agentic / LLM applications in production Finance, payments or another highly regulated industry. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Lagos, Nigeria The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience. The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently. 1. Card Operations Management Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management. Ensure card operational processes are efficient, scalable and appropriately controlled. Identify opportunities to automate manual card operations processes and improve turnaround times. Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience. Develop, maintain and continuously improve card operations procedures, process maps and operating manuals. 2. Regulatory and Card Scheme Compliance Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes. Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines. Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments. Ensure audit and compliance findings relating to card operations are addressed within agreed timelines. 3. Card Issuance, Personalisation and Inventory Management Manage card ordering, inventory, personalisation, activation and distribution processes. Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs. Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels. Monitor card issuance turnaround times and resolve operational bottlenecks. Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials. 4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations) ·       Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts. Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved. Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks. Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting. Monitor outstanding reconciliation items and ensure timely closure. 5. Fraud Risk and Card Security Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products. Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly. Coordinate investigations and resolution of card-related fraud incidents. Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses. Ensure operational processes comply with applicable card security and data-protection requirements. 6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations) Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations. Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines. Monitor outstanding dispute cases and ensure timely resolution. Analyse dispute trends and recommend process improvements to reduce recurring issues. 7. Vendor and Partner Management Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers. Monitor vendor performance against contractual service-level agreements. Conduct regular operational and service review meetings with key partners. Escalate and drive resolution of high-impact service issues. Maintain appropriate documentation of vendor performance, incidents and remedial actions. 8. Customer Experience and Issue Resolution Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly. Monitor card-related customer complaints, turnaround times and recurring issues. Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions. Drive initiatives that improve the reliability and quality of the cardholder experience. 9. Management Information and Reporting Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents. Maintain accurate operational dashboards and performance indicators. Provide timely insights on operational risks, trends and emerging issues. Support budgeting, forecasting and operational planning for the card business. 10. Stakeholder Management Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business. Support the launch of new card products, features and operational capabilities. Represent Card Operations in relevant internal governance forums and partner engagements. Ensure operational readiness before the launch of new card products, programmes or functionality. Key Performance Indicators Performance will be measured across the following areas: Zero regulatory sanctions or card scheme penalties arising from card operations. Timely closure of audit and compliance findings. 100% timely submission of applicable regulatory and scheme reports. Reduction in manual operational processes and card-related escalations. Completion of transaction reconciliation within agreed T+1 timelines. Reduction in confirmed card fraud losses and timely review of fraud alerts. Achievement of agreed vendor SLA performance. Timely resolution of high-impact vendor incidents. Reduction in card-related customer complaints and repeat complaints. Achievement of card personalisation and activation turnaround times. Prevention of material card stock-outs. Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks. Timely delivery of management and operational reports. Requirements Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline. Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage. Minimum of 5–7 years’ experience in banking, fintech, payments or card operations, with at least 2–3 years in a supervisory or managerial capacity . Strong practical knowledge of debit and/or credit card operations. Experience working with card schemes such as Mastercard, Verve and/or AfriGO. Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation. Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements. Experience managing processors, card bureaus, card schemes and other third-party service providers. Required Skills and Competencies Strong understanding of the cards and payments ecosystem. Excellent operational and process-management skills. Strong analytical and problem-solving capability. Good understanding of operational risk, fraud and control frameworks. Strong reconciliation and financial-control orientation. Excellent vendor and stakeholder management skills. Strong attention to detail and commitment to accuracy. Ability to manage multiple operational priorities and incidents simultaneously. Strong written and verbal communication skills. Data-driven approach to performance management and decision-making. Strong customer-service orientation. Ability to identify operational inefficiencies and drive automation and process improvement. Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams. Success Profile The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.

Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia We are looking for qualified Firefighters to join our client’s emergency response team in the Eastern Province. The role involves responding to fire and emergency incidents, operating firefighting equipment, supporting emergency preparedness activities, and ensuring the readiness of personnel and equipment in accordance with company procedures and applicable fire safety standards. Key Responsibilities Respond promptly to fire, rescue, hazardous materials, and other emergency incidents within the designated area to protect life, property, and the environment. Perform firefighting, rescue, containment, and emergency control activities using appropriate equipment and established procedures. Follow company fire protection policies, standard operating procedures, emergency response plans, and applicable Saudi fire safety requirements. Participate in scheduled emergency response drills, training exercises, and reviews or updates of Emergency Response Plans. Inspect, maintain, and ensure the operational readiness of firefighting vehicles, breathing apparatus, protective equipment, tools, and other emergency response equipment. Respond to hazardous materials incidents using appropriate personal protective equipment and established Hazmat response procedures. Coordinate with firefighters, emergency response personnel, operations teams, and relevant authorities during emergency situations. Prepare timely and accurate reports on fire incidents, emergency response activities, equipment inspections, drills, and other assigned activities. Requirements High School Diploma or Diploma in Firefighting, Fire & Safety, or a related field. Previous professional experience as a Firefighter in industrial, commercial, residential, drilling, or similar emergency response environments. NFPA 1001 – Fire Fighter I & II certification is required. NFPA 472 – Hazmat Awareness & Operations (A&O) certification is required. Good knowledge of fire emergency response, hazardous materials, technical rescue, fire prevention, and fire safety procedures. Ability to participate in emergency drills, emergency response planning, and maintain readiness of firefighting personnel and equipment. Good English proficiency. Knowledge of applicable Saudi fire safety standards and requirements. Ability to work in emergency response environments and follow safety procedures. Preferred Qualifications Experience in Oil & Gas, petrochemical, industrial, drilling, or similar high-risk environments. Experience with industrial firefighting vehicles, pumps, hoses, breathing apparatus, and rescue equipment. NFPA 1002 – Fire Apparatus Driver/Operator Professional certification is preferred for candidates assigned to Fire Apparatus Pump Operator responsibilities. Experience participating in emergency response drills and fire risk mitigation activities.

Location: Cyprus Workplace: fully About the Client Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes. Role Overview As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities. Key Responsibilities Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance. Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management. Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives. Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities. Develop and execute business plans aligned with market opportunities, client needs, and commercial targets. Provide Management with clear insights into performance, opportunities, challenges, and key initiatives. Build and maintain relationships with existing clients and strategic partners while developing new business opportunities. Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations. Requirements 5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries. Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries. Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions. Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement. Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation. Key Soft Skills Strong emotional intelligence, business acumen, and communication and negotiation skills. Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives. High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams. What We Offer Competitive compensation package aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Valletta, Malta Workplace: fully About the Client Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes. Role Overview As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities. Key Responsibilities Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance. Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management. Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives. Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities. Develop and execute business plans aligned with market opportunities, client needs, and commercial targets. Provide Management with clear insights into performance, opportunities, challenges, and key initiatives. Build and maintain relationships with existing clients and strategic partners while developing new business opportunities. Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations. Requirements 5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries. Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries. Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions. Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement. Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation. Key Soft Skills Strong emotional intelligence, business acumen, and communication and negotiation skills. Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives. High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams. What We Offer Competitive compensation package aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Zug, Switzerland Workplace: fully About the Client Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes. Role Overview As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities. Key Responsibilities Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance. Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management. Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives. Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities. Develop and execute business plans aligned with market opportunities, client needs, and commercial targets. Provide Management with clear insights into performance, opportunities, challenges, and key initiatives. Build and maintain relationships with existing clients and strategic partners while developing new business opportunities. Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations. Requirements 5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries. Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries. Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions. Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement. Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation. Key Soft Skills Strong emotional intelligence, business acumen, and communication and negotiation skills. Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives. High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams. What We Offer Competitive compensation package aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Spain Workplace: fully About the Client Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes. Role Overview As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities. Key Responsibilities Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance. Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management. Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives. Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities. Develop and execute business plans aligned with market opportunities, client needs, and commercial targets. Provide Management with clear insights into performance, opportunities, challenges, and key initiatives. Build and maintain relationships with existing clients and strategic partners while developing new business opportunities. Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations. Requirements 5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries. Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries. Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions. Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement. Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation. Key Soft Skills Strong emotional intelligence, business acumen, and communication and negotiation skills. Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives. High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams. What We Offer Competitive compensation package aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: United Kingdom Workplace: fully About the Client Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes. Role Overview As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities. Key Responsibilities Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance. Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management. Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives. Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities. Develop and execute business plans aligned with market opportunities, client needs, and commercial targets. Provide Management with clear insights into performance, opportunities, challenges, and key initiatives. Build and maintain relationships with existing clients and strategic partners while developing new business opportunities. Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations. Requirements 5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries. Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries. Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions. Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement. Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation. Key Soft Skills Strong emotional intelligence, business acumen, and communication and negotiation skills. Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives. High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams. What We Offer Competitive compensation package aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Product Analyst, Product Analytics San Mateo, Los Angeles, or San Diego, United States This role will serve as a strategic analytics lead across multiple product and business areas, partnering closely with Product, Engineering, Data Science, Analytics Engineering, Finance, and other cross-functional teams. The Staff Product Analyst will be responsible for identifying long-term monetization and product growth opportunities, shaping product strategy through data-driven insights, and establishing scalable measurement frameworks that support decision-making across initiatives. Responsibilities Serve as a strategic analytics thought partner , using data to shape product strategy, challenge assumptions, identify opportunities and risks, and influence key decisions. Lead analytics strategy for complex product areas , partnering with Product, Engineering, Business, and Data teams to translate strategic objectives into KPIs, targets, measurement frameworks, and actionable insights. Lead measurement and experimentation strategy , including A/B testing and causal inference approaches, ensuring rigorous methodologies are applied to evaluate product impact and inform investment and launch decisions. Own complex, ambiguous analytics initiatives end to end , defining the analytical approach, integrating complex data, and applying advanced analytical techniques to uncover insights and translate them into clear, actionable recommendations. Influence and communicate with senior stakeholders , developing concise, compelling narratives that connect analytical findings to business outcomes and drive action. Elevate Product Analytics capabilities, establishing scalable frameworks and best practices while mentoring analysts on analytical approaches, stakeholder management, and communication. Qualifications Bachelor’s Degree in Statistics, Mathematics, Analytics, Data Science, Business, Economics, or a related field, with 10+ years of relevant professional experience in product analytics, business analytics, data science, or a related analytical role. A related Master’s Degree is a plus. Demonstrated experience leading complex, cross-functional analytics initiatives with a high degree of autonomy , including situations where requirements, ownership, or the path forward were ambiguous. Proven ability to influence product strategy and decision-making across teams and senior stakeholders . Strong product and business acumen , with experience translating broad business objectives into analytics and measurement strategies, KPIs, experimentation plans, and actionable recommendations. Deep experience with experimentation and measurement, including A/B testing, hypothesis testing, experiment design, and statistical analysis. Experience with causal inference or quasi-experimental methodologies is highly preferred. Advanced SQL and proficiency in Python or R, with strong knowledge of statistical concepts and analytical modeling techniques. Experience with user journey tools (e.g., Adobe CJA) and BI tools (e.g., Domo, Tableau) is highly preferred. Strong leadership presence and communication skills , with demonstrated ability to simplify complex analytical topics, develop compelling narratives, and communicate recommendations effectively to senior and executive audiences. Demonstrated ability to mentor and elevate other analysts , establish analytical best practices, and improve methodologies and ways of working across teams. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $200,100 — $300,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, New York, United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . About the role Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result. The Engagement Manager owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion. This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator. What you'll own Client relationship Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations. Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative. Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements. Protect the relationship through delivery problems. Bring bad news early, with a plan. Delivery, SOW to production Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature. Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path. Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them. Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done." P&L and growth Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early. Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them. Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence. Team leadership Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline. Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design. Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns. What you bring Required Collaborative Engagement Manager with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment. 8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments). Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals. You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result. Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods. Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code. Based in the New York metro area and able to be onsite with clients several days per week. Preferred Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization. Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency. Experience in a two-in-a-box model working alongside a commercial account owner. How we work Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue. Small pods of senior FDEs staffed against outcomes, not seats. Bias to shipping. Iterative delivery and clarity over process. Low ego. The outcome matters more than who gets the credit. Compensation and logistics Base salary + Bonus and equity. Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites. Reports to the Head of AI Delivery, Turing Intelligence. #LI-VC1 Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: United Kingdom - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. Chainguard is looking for a Senior Manager of Professional Services - EMEA to lead delivery for a portion of our Enterprise segment. In this role, you'll own the end-to-end customer journey across implementations, consulting engagements, and advisory services — ensuring customers successfully adopt Chainguard solutions and achieve measurable outcomes. You'll lead and develop a team of Solutions Architects while driving delivery that is predictable, scalable, and consistently high quality. This is an operational leadership role that requires equal parts customer empathy, business acumen, and a bias toward execution. What You'll Do Delivery & Segment Ownership Own end-to-end PS delivery across onboarding, implementation, advisory, and expansion for your Enterprise segment Monitor and improve utilization, on-time delivery, and customer satisfaction KPIs Serve as the escalation point for complex or at-risk engagements Team Leadership & Development Lead, mentor, and grow a team of Solutions Architects Set performance expectations, coach to them, and own career development and succession planning Partner with PS leadership on hiring and capacity planning Services Strategy & Operations Standardize delivery methodologies, tools, and best practices Improve operational processes for efficiency, scalability, and predictability Cross-Functional Partnership Collaborate with Sales, CS, Product, Engineering, and Support for a seamless customer experience Support pre-sales on strategic or complex opportunities Funnel customer feedback into product and services improvements Partner with PS leadership to evolve services packaging and pricing Customer Outcomes & Growth Ensure customers achieve defined business outcomes through services engagements Identify expansion opportunities in partnership with Sales and CS Proactively manage escalations and capture customer insights to improve delivery What We're Looking For 7+ years in Professional Services, Consulting, Customer Success, or a related field 2+ years of leadership experience managing delivery teams or PS operations for a customer segment Technical background in cybersecurity, DevOps, software engineering, or a related domain Strong project or program management capabilities Experience working cross-functionally in a high-growth technology environment Excellent communication skills — comfortable engaging both technical teams and executive stakeholders Must be located in the United Kingdom About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C. Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact. WHAT YOU’LL DO DELIVER HIGH-QUALITY IMPLEMENTATIONS - Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment - Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES - Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions - Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout BE A PRODUCT & WORKFLOW EXPERT - Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing - Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY - Provide structured feedback and insights to Product to inform roadmap prioritization - Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach WHAT YOU'LL NEED - 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions - Strong project management and time management skills with the ability to keep multiple customers on track simultaneously - Excellent verbal and written communication skills, including the ability to explain complex workflows simply - Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions - Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions - Strong record of meeting or exceeding performance metrics in previous roles - Ability to anticipate customer needs and position product capabilities proactively - Comfort operating in a fast-paced, high-growth environment with evolving processes NICE TO HAVES - Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules) - Background in financial services, Fintech, or SaaS implementations - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice