Location: Brussels, Belgium
We currently have a vacancy for an
Front-end Architect
fluent in English, to offer his/her services as an expert who will be
based in Brussels, Belgium
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Detailed (technical) design and (front-end) development of new web applications/modules in the eConsilium ecosystem;
Draw up an architecture by defining the components which are best suited to the functional and technological constraints;
Implement the proposed architecture;
Impact analysis: measure the impact of technical requirements on the existing system and suggest priorities;
Component modelling;
Transfer of knowledge to the development team;
Monitoring developments;
Integrate third-party solution with a system/an application.
Requirements
University degree in IT combined with relevant IT professional experience of 8 years; Excellent experience with Angular, REST APIs, Java, Spring (Boot, MVC), GraphQL, Hibernate;
Excellent experience with UX best practices, and Angular/Material Design UI frameworks or CSS systems such as SASS to compile style files;
Experience in defining IT architecture on various projects (client and server);
Experience with middleware development and with its related issues;
Experience with UML and MDA modelling;
Good knowledge of Enterprise Architecture;
Ability to work on web based or system-to-system applications collaboratively with a team of developers using GIT repositories and Atlassian stack tools (Jira/Confluence/Bamboo/etc.);
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(21132/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Paris, France
We are currently looking to hire a
Senior Manager - Consulting and Transformation
to join our team.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing:
We are seeking an accomplished and visionary professional to join our
Consulting & Transformation
Practice as Senior Manager
.
Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands.
Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice.
This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice.
What you will work on:
Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance.
You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
Business Development and Client Growth
Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner.
Leverage your professional network to identify, develop, and convert new business opportunities.
Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs.
Leadership and Project Oversight
Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving.
Oversee the overall quality of project deliverables to exceed client expectations consistently.
Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients.
Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps.
Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure.
Mentorship and Capability Building
Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results.
Deliver internal training for knowledge-sharing within the team when required.
Contribute to the development of consulting methodologies, frameworks, and best practices across the practice.
Thought Leadership
Identify and capitalize on opportunities to develop intellectual capital.
Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market.
Requirements
What you will bring:
Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
Established network within the premium and luxury industry.
Proven business development capabilities and experience contributing to revenue growth.
Strong analytical, problem-solving, and storytelling capabilities.
Exceptional leadership and project management skills.
Track record of contributing to thought leadership initiatives.
Strong mentorship and team development capabilities.
A proactive and
hands-on approach
with a can-do attitude, ready to tackle challenges with sleeves rolled up.
Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
Fluent in English and French, both written and spoken.
Why Join CXG?
At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands.
You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter.
If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.
Location: Serbia; Romania; Hungary
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a
Sales Manager
to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
- Design and execute data-backed initiatives to improve conversion and overall sales performance
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth
- At least 2 years of managerial experience, leading and developing sales teams
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
- Experience managing inbound sales, preferably in a B2C or high-volume environment
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions
- Experience with call-based sales models
- Fluent English (working with US-based clients)
- High level of involvement in day-to-day sales operations
Nice-to-Have
- Experience scaling inbound sales teams
- Proven success improving conversion rates
- Familiarity with call tracking and call scoring tools
- Background in fast-growing or high-volume sales environments
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST).
- B2B contract.
- Fixed salary plus performance-based bonuses.
- Real ownership of the sales function in a scaling U.S. business.
- Opportunity to work with a professional international team and prestigious U.S. clients.
Location: Estonia; Ljubljana, Slovenia; Moldova; Warsaw, Poland; Lithuania; Latvia
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a
Sales Manager
to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance.
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients.
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email.
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
- Design and execute data-backed initiatives to improve conversion and overall sales performance.
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources.
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact.
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth.
- At least 2 years of managerial experience, leading and developing sales teams.
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance.
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control.
- Experience managing inbound sales, preferably in a B2C or high-volume environment.
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions.
- Experience with call-based sales models.
- Fluent English (working with US-based clients).
- High level of involvement in day-to-day sales operations.
Nice-to-Have
- Experience scaling inbound sales teams.
- Proven success improving conversion rates.
- Familiarity with call tracking and call scoring tools.
- Background in fast-growing or high-volume sales environments.
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST).
- B2B contract.
- Fixed salary plus performance-based bonuses.
- Real ownership of the sales function in a scaling U.S. business.
- Opportunity to work with a professional international team and prestigious U.S. clients.
Location: Dominican Republic; Costa Rica; Albania; Bulgaria; Croatia; Czechia
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a
Sales Manager
to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep
- Design and execute data-backed initiatives to improve conversion and overall sales performance
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth
- At least 2 years of managerial experience, leading and developing sales teams
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
- Experience managing inbound sales, preferably in a B2C or high-volume environment
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions
- Experience with call-based sales models
- Fluent English (working with US-based clients)
- High level of involvement in day-to-day sales operations
Nice-to-Have
- Experience scaling inbound sales teams
- Proven success improving conversion rates
- Familiarity with call tracking and call scoring tools
- Background in fast-growing or high-volume sales environments
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST)
- B2B contract
- Fixed salary plus performance-based bonuses
- Real ownership of the sales function in a scaling U.S. business
- Opportunity to work with a professional international team and prestigious U.S. clients
Location: Romania; Bulgaria; Portugal; Poland; Slovakia; Spain
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
ML/Data Engineer
to join our dynamic team on a full-time basis.
Customer location: USA
Candidate locations: EU ONLY
Working hours: 11.00-20.00 CET
Language: English B2+
Estimated start date: 16.11.2026
Duration: 12 months
Project Responsibilities
Design and build production data infrastructure for high-volume athlete performance and sensor data.
Build and operate real-time and near-real-time ingestion systems for streaming data.
Design storage and data architectures for high-volume time-series data and longitudinal athlete records.
Build infrastructure that makes production features and derived metrics available to machine learning systems and AI agents with low latency.
Design and implement graph data models and schemas representing relationships between athletes, training loads, injuries, performance, and outcomes.
Build data and ML evaluation infrastructure that helps measure model reliability, calibration, and performance across real-world cases.
Design systems that maintain strong tenant-level data isolation across clubs and customers.
Establish appropriate data provenance, lineage, auditability, and observability across the platform.
Work with ML and AI engineers to provide reliable data foundations for model training, inference, and evaluation.
Work with sport scientists and domain experts to translate complex requirements into durable production systems.
Make pragmatic technology and architecture decisions as the platform evolves.
Requirements
5+ years of full-time professional software or data engineering experience, excluding internships, university placements, coursework, and academic projects.
Proven experience designing, building, and operating production data infrastructure at scale.
Strong experience working with time-series data or time-series databases, such as InfluxDB, TimescaleDB, Prometheus, ClickHouse, or equivalent technologies.
Significant experience with real-time or streaming data ingestion, using technologies such as Kafka, Kinesis, Flink, Spark Streaming, Pulsar, or equivalent.
Experience designing graph data models or graph database schemas, not simply querying or consuming an existing graph database.
Experience designing or operating multi-tenant systems with tenant-level data isolation.
Strong Python and SQL skills. Professional experience with Go is highly desirable.
Experience working with production systems where reliability, scalability, observability, and data correctness matter.
Ability to take ownership of ambiguous technical problems and turn them into practical production architectures.
Experience working directly with data scientists, ML engineers, or other technical domain specialists.
Experience building probabilistic evaluation, model calibration, or model monitoring infrastructure.
Experience with causal inference, counterfactual modelling, or simulation.
Experience working with wearable sensors, IoT data, biomechanics, sports technology, or other high-frequency telemetry.
Experience building knowledge graphs or domain-specific ontologies.
Experience with LLM or AI evaluation frameworks and an understanding of their limitations.
Experience with AWS, including ECS, EC2, Lambda, SNS, SQS, or related services.
Experience with GraphQL, REST, gRPC, Postgres, MongoDB, or similar technologies.
Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
We are looking for 3D Reconstruction Research Scientist to join our Research Team in London.
Our team researches and builds the 3D reconstruction technology behind Niantic Spatial's platform. These pipelines turn casually captured or domain specific imagery into high-fidelity explorable 3D reconstructions. This entails anything from Structure-from-Motion through to 3D Gaussian Splatting, feed-forward models, and generative models. Our team shipped 360 splatting to consumers and enterprise customers, developed the splatting tech that runs on phones, shipped multiple POCs to enterprise customers, and have innovated on countless AR technologies. Our team has published at top venues (CVPR, ICCV, ECCV, SIGGRAPH); more often than not, our papers end up in production. We're hiring a researcher to work at both ends of that pipeline. You will implement and iterate on the state-of-the-art for both academic publishing and production, regularly working on prototypes with a short turnaround into customer-facing production.
You will work alongside world-class researchers in computer vision, machine learning, graphics, and robotics to develop new approaches for large-scale spatial understanding, localization, reconstruction, scene understanding, and geospatial foundation models.
WHAT YOU’LL DO
- Conduct original research in computer vision, machine learning, and spatial AI.
- Design, implement, and evaluate novel algorithms for:
- 3D reconstruction
- Neural scene representations
- 3D Gaussian Splatting
- Geometric deep learning
- Structure-from-Motion (SfM)
- Meshing
- Feed-forward models
- Generative models
- Spatial foundation models
- Collaborate with research scientists and engineers to transition promising ideas into future products.
- Develop large-scale experiments and benchmarking frameworks.
- Work directly with the realities of production with real capture conditions, real hardware constraints, and real customers.
- Publish research findings at leading conferences such as CVPR, ICCV, ECCV, or SIGGRAPH.
WHAT YOU’LL BRING
- PhD in Computer Vision, Robotics, Machine Learning, Computer Science, Mathematics, Physics, or a closely related field. Exceptionally strong candidates with equivalent experience in industry would be considered.
- A strong research track record in 3D computer vision: reconstruction, depth estimation, novel view synthesis, SfM, SLAM, or closely related areas.
- Strong publication record at top-tier conferences such as CVPR, ICCV, ECCV, SIGGRAPH, NeurIPS, etc.
- Strong programming skills in Python and experience in PyTorch.
- Evidence that you can carry an idea from research into something real; that may be a shipped feature, a production pipeline, a widely used open-source release, or similar.
- Ability to independently drive research projects from idea generation through experimentation and publication.
NICE TO HAVE
- Experience with classical reconstruction tooling (COLMAP or similar).
- C++ or CUDA experience, and a feel for performance and on-device constraints.
- Experience with traditional 3D techniques — meshing, texturing, or bringing modern geometry or generative representations into native 3D.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don’t always tick every box. If you’re excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn’t match every qualification listed — you may be exactly who we’re looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial’s Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Hybrid - Boston
About the Job:
LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.
This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.
Responsibilities:
Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression.
Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
Research and proactively engage targeted accounts that show meaningful engagement and buying intent.
Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.
Qualifications:
At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
A demonstrated record of setting goals, taking ownership, and delivering measurable results.
Experience communicating with customers, prospects, or other external audiences.
Strong judgment and the ability to operate independently.
Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$86,700
- $119,240
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $78,100
- $107,360
**
Zone 3:
All other US locations - $73,700
- $101,310*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote; New York; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs is looking for our first Sports Specialist to lead the commercial adoption of our AI audio products across the sports industry. This highly strategic, customer-facing role sits at the intersection of product, sales, and sports.
We’re looking for someone who combines deep expertise in the sports ecosystem with a strong enterprise sales background. You will become the go-to expert for sports use cases, partnering closely with Account Executives to help customers understand how AI can transform content creation, localization, fan engagement, accessibility, and live and on-demand experiences.
This is not a quota-carrying role. Instead, your success will be measured by driving product adoption, enabling the sales organization, influencing product direction through customer feedback, and helping close strategic opportunities where sports expertise is essential.
IN THIS ROLE YOU WILL
- Serve as the subject matter expert for ElevenLabs’ sports use cases, supporting enterprise sales opportunities from discovery through deployment.
- Partner closely with Account Executives throughout the sales cycle, providing product expertise, customer education, and strategic guidance.
- Drive adoption across professional sports leagues, teams, federations, broadcasters, streaming platforms, rights holders, agencies, sports technology companies, and other organizations across the sports ecosystem.
- Help customers apply AI audio to use cases such as multilingual content, commentary, fan engagement, content production, personalization, and accessibility.
- Build relationships with key stakeholders across sports, including commercial, media, digital, content, innovation, and technology leaders.
- Deliver compelling product demonstrations and workshops that showcase the capabilities and business value of ElevenLabs’ products.
- Collaborate with Engineering, Growth, Legal to bring customer insights into product development and go-to-market strategy.
- Develop scalable enablement materials, best practices, and sales playbooks to help the broader commercial organization successfully position ElevenLabs within sports.
- Stay ahead of emerging trends in AI, sports technology, media, broadcasting, and fan engagement to help shape ElevenLabs’ long-term strategy.
REQUIREMENTS
- 7+ years of enterprise technology sales experience.
- Proven experience selling into or working with sports leagues, teams, broadcasters, streaming platforms, rights holders, agencies, or sports technology companies.
- Deep understanding of the sports ecosystem, including content and production workflows, media rights, fan engagement, partnerships, and digital distribution.
- Ability to translate complex technical capabilities into compelling customer value propositions.
- Strong executive communication skills, with experience presenting to both business and technical stakeholders.
- A track record of navigating complex organizations and building alignment across multiple decision makers.
- Highly collaborative, with a passion for partnering across Sales, Engineering, Growth, and Legal.
- Comfortable operating in a fast paced startup environment where you will help define the role as the business grows.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Partnerships Brand Manager
San Mateo, CA (Collab)/Remote
Position Summary
The Senior Partnerships Brand Manager is an experienced partnerships marketer responsible for developing strategic collaborations that strengthen the PlayStations brand, drive awareness and engagement for priority first-party titles, and create meaningful connections with players and broader culture. Success requires cultural curiosity, creative mindset, commercial judgment and the ability to turn ambitious ideas into meaningful value for PlayStation and its players.
Reporting to the Director, Brand Partnerships, this role leads assigned programs from opportunity identification and partner outreach through business case development, negotiation, creative execution and measurement. The role works closely with PlayStation Studios, Global Games Marketing and teams across SIE to connect the right brands, games and ideas.
What you will be doing:
Partnership Strategy & Development
· Identify and develop brand partnership opportunities across consumer goods, fashion, lifestyle, and related categories that support PlayStation brand and first-party title priorities; build and maintain a proactive pipeline of prospective brand partners and agency relationships.
· Develop strategic recommendations, business cases and pitches that connect audience, cultural, brand and commercial objectives.
Program Leadership & Collaboration
· Lead assigned partnerships from concept and partner outreach through negotiation, contracting, creative development, launch and post-program evaluation.
· Manage partner and agency relationships, budgets, timelines, approvals, deliverables and contractual commitments to support high-quality execution.
· Collaborate across Studios, Games Marketing, Legal, Finance, Procurement, PR, Social, Influencer, Events, Creative, Media and local markets to integrate programs into broader plans and protect PlayStation brands and IP.
Measurement & Continuous Improvement
· Define success measures, track partner commitments and program value, and translate results into clear recaps and recommendations that inform future partnership strategy.
What we are looking for:
· Bachelor’s degree in marketing, business, communications or a related field, or equivalent experience.
· 8+ years of relevant experience in brand partnerships, business development, integrated marketing, licensing or a related discipline.
· Gaming industry experience and a genuine passion for games strongly preferred, with the fluency to collaborate credibly with studios and brand partners and connect the right partnership idea to the right game, audience, and business objective.
· Proven experience developing and delivering partnership programs from opportunity identification and negotiation through activation and measurement.
· Strong relationship-management, collaboration and influencing skills across senior stakeholders, agencies and external partners.
· Commercial acumen, including experience with budgets, contracts, partner valuation, KPIs and return on investment.
· Clear, persuasive communicator and storyteller with strong presentation skills and the ability to turn complex ideas into actionable recommendations.
· Highly organized, proactive and comfortable managing multiple workstreams in a fast-paced, evolving environment.
· Cultural curiosity and a genuine interest in gaming, entertainment, creators, sports, fashion, brands and emerging trends.
· Familiarity with AI-enabled tools for research, ideation, planning and reporting, or willingness to learn.
· Ability to travel domestically and internationally and collaborate across global time zones as needed.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$155,200
—
$232,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: India; Bangalore; Mumbai; Delhi
Workplace: Remote
ClickHouse is hiring for our Regional Field Marketing, India role to lead our regional field marketing strategy in India. This is a foundational role responsible for building awareness, generating pipeline, and accelerating revenue in the region.
In this role, your mission will be to define and scale the India regional field marketing engine. You will own the regional field marketing strategy, partner closely with India sales leadership, and adapt global campaigns to the needs of the India market. You will be measured on enterprise pipeline and self-service revenue (MRR), working across both our self-serve product-led motion and our sales-led enterprise motion.
What You Will Be Doing
- Own the India regional field marketing strategy, annual plan, and budget, aligning field programs to regional pipeline and revenue targets with sales leadership.
- Act as the marketing counterpart to India sales leadership, joining regional forecasting, QBRs, and account planning so marketing investment maps to sales priorities.
- Partner with demand generation and growth to build programs for strategic verticals and AI-native sales teams, and to convert self-serve usage into commercial pipeline and expansion revenue.
- Build an integrated regional program mix spanning first-party hosted events, third-party conferences, virtual events, ABM plays, digital advertising, and partner marketing.
- Adapt global campaigns, messaging, and content for the India market.
- Establish scalable processes for campaign planning, lead management, and follow-up with marketing operations and global demand generation, so every program has a clear path from engagement to pipeline. Report on pipeline generated and influenced revenue.
- Identify emerging opportunities across India, make the case for new investment in geographies, verticals, or channels, and represent the region in global planning cycles.
What You Bring Along
- 10+ years of experience in field, regional, or integrated marketing within the database, data analytics, infrastructure, or developer tooling space
- Deep experience marketing in India
- Demonstrated success owning a pipeline number and driving measurable revenue impact through regional marketing programs
- Proven ability to partner with sales leadership at the VP level
- Experience working in a remote-first, globally distributed organization, collaborating across time zones
- Comfortable with ambiguity and energized by building in a fast-paced, high-growth environment
- Able to travel at least 2 times per month across India
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region.
What you’ll do
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.
Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.
Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.
Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.
Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.
Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.
Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.
What you’ll bring
Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.
Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.
Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.
Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.
Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.
Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.
Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.
Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.
About the team
We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of the Role
As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan.
Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities.
In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business.
Some Examples of Our Projects
Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements
Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets
What You’ll Do
Own the APJ customer story, reference and proof library, and associated pipeline.
Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership.
Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time.
Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories.
Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities.
Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes.
Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones.
Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs.
What You’ll Bring
Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS.
Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle.
A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers.
Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority.
Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics.
Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment.
Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes.
Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives.
About the Team
The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Quincy, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
7+ years of electronics experience
in an R&D or prototyping environment.
Extensive experience building and troubleshooting cables, wire harnesses, and connectors.
Proficiency in soldering, crimping, and mechanical cable assembly.
Ability to independently complete complex R&D tasks with minimal supervision.
Familiarity with product development from
New Product Introduction (NPI) through scaled production
.
Experience reading electrical schematics and component drawings and using electronics test equipment.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
About the Role
We are seeking an experienced
Lead R&D Technician
to coordinate daily technical build activities and support the assembly, integration, and troubleshooting of complex autonomous underwater vehicles (AUVs) and electromechanical systems.
This contract opportunity combines hands-on technical work with day-to-day coordination of build activities. You will help organize workflows, establish technical priorities, guide operators, and collaborate with engineering and production teams to meet project milestones.
The successful candidate will bring strong electronics assembly and troubleshooting skills, experience in R&D or prototyping environments, and the ability to keep technical work organized while supporting product development and manufacturing.
What We’re Looking For
We’re looking for a hands-on
technical lead with extensive electronics and cable assembly experience
who can independently troubleshoot complex hardware while coordinating daily build activities.
The ideal candidate is comfortable working with engineering drawings, electrical schematics, and test equipment; guiding technicians and operators; and managing competing priorities in a fast-paced R&D and manufacturing environment.
Strong candidates will combine advanced technical assembly skills with practical leadership, knowledge transfer, process improvement, and an understanding of the product lifecycle from prototyping through scaled production.
Key Responsibilities
R&D Assembly & Vehicle Integration
Support all stages of vehicle development and manufacturing, providing technical feedback to engineering teams.
Build, integrate, and test complex electromechanical assemblies for AUV systems.
Use hand tools, assembly tooling, and general manufacturing equipment.
Apply advanced hardware assembly, troubleshooting, and repair skills.
Support the production and delivery of commercial and development products.
Cable, Harness & Electronics Assembly
Build, assemble, and troubleshoot complex cables, wire harnesses, and connectors.
Perform soldering, crimping, and mechanical cable assembly.
Read and interpret electrical schematics and component drawings.
Use electronics test equipment to support assembly, testing, and troubleshooting.
Help identify and resolve hardware issues during prototyping and production.
Technical Leadership & Operator Support
Provide technical guidance, knowledge transfer, and process support to operators.
Coordinate day-to-day technical tasks with technicians and the Production Supervisor.
Support collaboration and knowledge sharing across engineering and manufacturing teams.
Help operators resolve technical challenges and maintain consistent build quality.
Promote cross-functional support and effective communication.
Workflow & Production Coordination
Organize build workflows, manage multiple priorities, and maintain project schedules.
Help prioritize work to meet delivery targets and project milestones.
Complete daily transactions in production systems such as MES, NetSuite, and JIRA.
Support the transition from R&D and prototyping activities to production.
Balance competing technical requirements in a fast-paced environment.
Process Improvement & Manufacturing Support
Participate in
5S and continuous improvement initiatives
.
Support Lean manufacturing principles and improvements to build processes.
Help improve assembly workflows, technical procedures, and production efficiency.
Work with engineering and production teams to address manufacturing challenges.
Support reliable delivery of development and commercial products.
Required Qualifications
7+ years of electronics experience in an R&D or prototyping environment.
Ability to execute complex technical tasks independently with minimal supervision.
Extensive experience with cable, harness, and connector assembly and troubleshooting.
Proficiency in soldering, crimping, and mechanical cable assembly.
Working knowledge of product development, NPI, scaled production, and Lean manufacturing principles.
Ability to read and interpret electrical schematics and component drawings.
Hands-on experience with:
Power supplies
Electronic loads
Oscilloscopes
Function generators
Data acquisition systems
Measurement sensors
Strong organizational, communication, and troubleshooting skills.
Dependability and attention to detail.
Ability to balance competing priorities in a fast-paced environment.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Preferred Qualifications
Experience with machining, sheet metal fabrication, or 3D printing.
Experience collaborating across engineering and manufacturing teams.
Experience testing small electronics assemblies through large vehicle structures.
Experience developing test setups and executing procedures to validate design iterations.
Material handling or hoisting experience, including overhead gantry operations or rigging.
Experience with
subsea robotics, AUVs, UUVs, or marine systems
.
Location: Bellevue, United States
📍
Location:
Bellevue, WA
📄
Employment Type:
6-Month W-2 Contract | Potential for Full-Time Conversion
🏢
Work Arrangement:
Hybrid — 3 Days/Week On-Site
🗓️
Schedule:
Monday–Friday
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be a
U.S. Person — U.S. Citizen or U.S. Permanent Resident (Green Card holder)
.
Must be able to work on-site in Bellevue, WA,
3 days per week
.
Strong hands-on experience developing
embedded C firmware
for 32-bit ARM Cortex-M or similar microcontrollers.
Experience with register-level peripheral programming.
Hands-on PCB and firmware bring-up experience.
Working knowledge of
USB-C / USB Power Delivery (USB-PD)
.
Experience communicating with companion ICs through I2C, SPI, and/or UART.
Proficiency with bench-level debugging equipment, including oscilloscopes, logic/protocol analyzers, multimeters, SWD/JTAG debuggers, and UART logging.
Ability to work from datasheets, register tables, and schematics.
Proficiency with Git.
About the Role
We are seeking a hands-on
Embedded Firmware / Software Engineer – USB-C Power Delivery
to bring up new hardware platforms built around USB-C Power Delivery controllers and develop firmware from initial PCB power-on through production-quality implementation.
This is a low-level embedded firmware engineering role focused on hardware interaction, not application-level software development. You will develop and debug embedded C firmware on ARM Cortex-M microcontrollers, configure companion ICs over I2C, SPI, and UART, and work directly at the hardware bench alongside electrical and hardware engineers.
The ideal candidate can move comfortably between embedded C development, PCB bring-up, USB-PD functionality, peripheral communication, and hardware-level debugging.
What We’re Looking For
We’re looking for an engineer who is genuinely comfortable working at the hardware bench and has personally brought up and debugged embedded hardware.
The ideal candidate can explain how they powered on a new board, validated power and clocks, initialized the microcontroller, configured peripherals, debugged hardware and firmware issues, and verified USB-C Power Delivery behavior.
Strong candidates will combine expertise in:
Embedded C + ARM Cortex-M + PCB Bring-Up + USB-C/USB-PD + I2C/SPI/UART + Bench Debugging
Candidates whose experience is limited to application-level software development, without hands-on firmware and hardware bring-up experience, may not be a fit.
Key Responsibilities
PCB Bring-Up & Hardware Validation
Bring up new printed circuit boards (PCBs) from initial power-on through functional firmware.
Validate power rails, clocks, and hardware interfaces during board bring-up.
Connect and configure SWD/JTAG debuggers.
Enable and validate microcontroller peripherals.
Work closely with hardware engineers to isolate hardware versus firmware issues.
Support development from initial prototype bring-up through production-quality firmware.
Embedded Firmware Development
Develop and debug embedded C firmware on ARM Cortex-M-class microcontrollers.
Implement register-level peripheral programming.
Configure and communicate with companion ICs over I2C, SPI, UART, and other peripheral interfaces.
Work within memory-constrained environments, accounting for flash and RAM limitations.
Analyze datasheets, register tables, and schematics to configure and troubleshoot hardware.
Document firmware configurations, implementation decisions, and design considerations.
USB-C & Power Delivery Implementation
Implement and debug USB-C and USB-PD functionality, including:
Source and sink roles
Dual-role power (DRP)
Power-contract negotiation
Fault handling and recovery
Validate USB-PD behavior and troubleshoot power-delivery issues.
Support the implementation and verification of reliable USB-C Power Delivery functionality.
Work with hardware engineers to resolve issues involving USB-PD controllers and associated circuitry.
Hardware Debugging & Testing
Debug firmware and hardware directly at the bench using:
Oscilloscopes
Logic and protocol analyzers
Digital multimeters
SWD/JTAG debuggers
UART logging
Investigate hardware and firmware issues using schematics, register maps, and measurement results.
Validate peripheral communication and hardware functionality.
Support troubleshooting throughout development and testing.
Documentation & Engineering Collaboration
Maintain clear documentation of firmware configurations and design decisions.
Collaborate closely with hardware and electrical engineering teams.
Communicate debugging findings and support root-cause investigations.
Use Git for source control and firmware development workflows.
Contribute to firmware quality and production readiness.
Required Qualifications
Strong proficiency in
embedded C
.
Experience developing firmware on
32-bit ARM Cortex-M or similar microcontrollers
.
Strong understanding of:
Interrupts
Register-level peripheral programming
Memory-constrained embedded development
Flash and RAM limitations
Working knowledge of USB-C and USB Power Delivery.
Understanding of USB-PD source, sink, and dual-role power (DRP) configurations.
Understanding of USB-PD power-contract negotiation and fault handling.
Hands-on experience with hardware and PCB bring-up.
Experience communicating with and configuring companion ICs through I2C, SPI, UART, or similar interfaces.
Ability to read and work from datasheets, register maps, and schematics.
Experience using oscilloscopes, logic/protocol analyzers, multimeters, SWD/JTAG debuggers, and UART logging.
Proficiency with Git.
Strong troubleshooting and hardware/firmware debugging skills.
Ability to collaborate closely with hardware and electrical engineering teams.
Preferred Qualifications
Experience with Infineon or Cypress MCU SDKs/IDEs and associated middleware.
Experience with
ModusToolbox, STM32Cube, or similar development environments
.
Experience creating or customizing a Board Support Package (BSP).
Experience with firmware bootloaders and update mechanisms, including DFU or equivalent.
Experience with power-path or regulator firmware, including:
VBUS control
Over-voltage protection (OVP)
Under-voltage protection (UVP)
Over-current protection (OCP)
Fault detection and recovery
Enable and soft-start sequencing
Experience with USB subsystems such as:
USB hubs
DisplayPort Alt Mode
Redrivers
Retimers
Billboard devices
Nice-to-Have Qualifications
Experience with
Infineon EZ-PD / PMG1 or Cypress CCGx USB-PD controllers
.
Experience with ModusToolbox.
Experience implementing continuous integration (CI) for embedded firmware builds.
Familiarity with USB-IF Power Delivery compliance requirements and USB-C specifications.
Experience taking embedded products from prototype hardware through production.
Location: New York, New York, United States
About the Role
iCapital is seeking a Senior Vice President, Client Delivery to lead a significant portion of the Broker Dealer channel within the growing Annuities Platform team. Reporting to the Managing Director and Chief Delivery Officer, this individual will be responsible for driving successful client implementations, delivery excellence, operational performance, and client satisfaction across one of the firm's most strategic growth areas. This role will oversee Client Delivery leaders and their teams, supporting onboarding, implementation, and ongoing client delivery for broker-dealers, wirehouses, banks, RIAs, insurance carriers, and other financial institutions.
Responsibilities
Lead and develop Client Delivery leaders and their teams responsible for implementations, onboarding programs, and ongoing client delivery while fostering a culture of accountability, ownership, execution excellence, and client focus.
Own delivery performance across a portfolio of strategic client relationships, implementations, and delivery programs, ensuring milestones, commitments, client expectations, and business objectives are consistently achieved.
Establish governance frameworks, operating rhythms, performance management practices, and executive reporting processes that improve execution, scalability, and organizational effectiveness.
Serve as an executive sponsor for strategic client relationships, critical implementations, and complex delivery initiatives, building trusted partnerships with senior client stakeholders and sponsors.
Lead executive steering committees, governance meetings, implementation reviews, and client-facing discussions while delivering executive communications, presentations, status updates, and recovery plans.
Act as the senior escalation point for complex client situations, implementation challenges, and delivery issues, personally engaging when additional leadership involvement is required.
Identify risks, diagnose root causes, and drive practical solutions across teams to proactively address issues before they impact client outcomes.
Direct project recovery efforts involving timeline, scope, resource, performance, or stakeholder challenges while maintaining confidence and alignment among key stakeholders.
Partner closely with Product, Technology, Operations, Sales, Account Management, and Support teams to align priorities, resources, and execution plans that drive successful client outcomes.
Translate implementation insights, delivery learnings, and client feedback into operational improvements, process enhancements, and product recommendations.
Drive resource planning, forecasting, operational efficiency, invoicing oversight, capacity management, and delivery performance measurement across the organization.
Improve implementation methodologies, delivery processes, governance standards, and the overall client experience to support growth and scalability.
Qualifications
15+ years of experience leading client delivery, implementation, professional services, consulting, operations, or other complex client-facing organizations
Proven success leading large-scale client implementations, enterprise programs, and complex delivery portfolios
Demonstrated ability to lead and build high-performing teams, drive accountability and performance across organizations
Strong executive presence with experience managing senior client relationships, executive stakeholders, steering committees, and governance forums
Exceptional communication and presentation skills, including experience developing executive updates, governance materials, recovery plans, and client-facing presentations
Proven ability to solve complex business, operational, and delivery challenges while maintaining strong client relationships and stakeholder confidence
Experience leading escalations, project recovery efforts, and cross-functional execution within complex, fast-paced environments
Strong operational, financial, organizational, forecasting, and resource management capabilities
Experience within annuities, insurance, wealth management, broker-dealers, wirehouses, fintech, or broader financial services organizations
Strong understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles
Experience working with broker-dealers, insurance carriers, banks, RIAs, wealth management firms, or enterprise financial institutions
Experience with FireLight or similar annuity, insurance, point-of-sale, e-application, new business, or distribution technology platforms
Benefits
The base salary range for this role is $180,000 to $210,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.
Responsibilities
In this role, you’ll:
Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working in a regulated ecosystem
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
Based in the San Francisco Bay area, California: $151,120 - $188,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
seniorParis, France
УдалённоSerbia; Romania; Hungary
Не хотите искать каждый день?
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УдалённоEstonia; Ljubljana, Slovenia; Moldova; Warsaw, Poland; Lithuania; Latvia
УдалённоDominican Republic; Costa Rica; Albania; Bulgaria; Croatia; Czechia
УдалённоCandidate locations: EU ONLY; Working hours: 11.00-20.00 CET
ГибридLondon
География найма не уточнена
Remote; New York; San Francisco
seniorUnited States, San Mateo, CA; · Ability to travel domestically and internationally and collaborate across global time zones as needed
УдалённоIndia; Bangalore; Mumbai; Delhi; Experience working in a remote-first, globally distributed organization, collaborating across time zones
УдалённоRemote, United States; We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоleadRemote, Australia; Remote, Singapore; Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities; Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones
leadQuincy, United States
УдалённоBellevue, United States
seniorNew York, New York, United States
УдалённоseniorRemote - US
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com