Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Replit enables people to build software with AI. The infrastructure underneath that experience must make it straightforward to launch services, isolate workloads, and run reliable systems at scale.
We're hiring a hands-on Engineering Manager to lead Cloud Infrastructure: the shared infrastructure as code (IaC), networking, storage, compute, and service mesh platforms that Replit's product and platform teams depend on. You'll lead and grow an existing engineering team building and operating these foundations, including Kubernetes, shared edge networking, service mesh and workload identity.
This is a platform-building role with production accountability. You should be comfortable going deep on a design or incident while developing a team that does not depend on you for every decision.
WHAT YOU'LL DO
- Own the cloud-platform roadmap. Lead the team's IaC, networking, storage, compute, and service mesh platforms. Translate product, platform, reliability, and security needs into sequenced outcomes, balancing foundational investment, lifecycle work, and delivery commitments against the team's capacity.
- Make infrastructure repeatable and self-service. Build maintained IaC interfaces for services, cells, connectivity, identities, and shared resources. Enable internal customer teams to provision infrastructure without bespoke coordination or dependence on individual experts.
- Operate what the team builds. Own platform availability, upgrades, isolation, recovery, and incident remediation. Maintain clear SLOs, sustainable on-call coverage, and primary and backup owners for critical systems.
- Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated infrastructure changes.
- Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, set clear expectations, manage performance, and hire against agreed needs. Delegate meaningful ownership as the team grows.
WHAT YOU'LL BRING
- Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor.
- Software-oriented infrastructure depth. You have built and operated cloud platforms or distributed systems and can reason across infrastructure code, Kubernetes, networking, service identity, and stateful dependencies.
- Safe-change and production judgment. You have owned consequential migrations and incidents, can explain failure modes and rollback limits, and know when simplifying a system is better than adding another platform.
- Platform-product and engineering judgment. You understand internal customers, create interfaces other teams adopt, and make clear tradeoffs among reliability, developer autonomy, engineering effort, and workload efficiency.
NICE TO HAVE
- Experience with multi-tenant, cellular, regional, or dedicated enterprise infrastructure.
- Familiarity with GCP/GKE, Terraform or similar IaC systems, Cloudflare, Envoy/Istio, SPIFFE/SPIRE, and managed data services.
- Experience with large-fleet rightsizing, infrastructure consolidation, or migrating CI compute without disrupting developer workflows.
- A track record using AI tools to increase engineering output while preserving production safeguards.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence.
What We Value
End-to-end ownership
You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down.
Comfort in ambiguity
Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call.
Customer-first, always
You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room.
What You'll Do
Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result.
Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured.
Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability.
Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving.
Improve engineering practices through mentorship, reusable patterns, and clear technical guidance.
Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation.
Participate in an on-call rotation as required, supporting the systems the team builds.
What we're looking for
A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes.
Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions.
Strong product and technical judgment, especially when the problem or path forward is unclear.
The ability to influence experienced peers and align teams without formal authority.
Experience using metrics, experimentation, and observability to guide decisions and improve production systems.
Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins)
- A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Sales Engineer, you’ll act as a strategic technical advisor and trusted partner to our Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle.
Working closely with Account Executives, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals.
This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources.
As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team.
This role is a remote opportunity based in the US or Canada.
************ Must be based in MST or PST time zone **************
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
What we're looking for:
- 7+ years of experience in customer-facing technical sales roles within a B2B environment.
- Proven track record of selling into Fortune-100 customers
- Experience in a multi-product SaaS environment.
- Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals.
- Skilled at translating technical concepts for both technical and non-technical audiences.
- Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams.
- Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements.
- Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression.
- High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines.
- Willingness to mentor colleagues and share best practices to support team growth.
- Ability to travel up to 25%
- Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP).
What you can expect:
- Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.
- Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment.
- Build strong relationships & deliver technical coaching to Account Executives, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.
- Provide technical education to customers regarding the 1Password suite of products.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team.
Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer.
As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds.
This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration.
Technologies You’ll Use
Expertise in at least one interpreted language such as Python, Ruby on Rails, etc.
Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus)
Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus)
Familiarity with leading cloud providers, such as GCP, AWS, or Azure
Experience being on-call
What You’ll Do
Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS.
Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you.
Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation.
Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones.
Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout
Skills We’re Looking For
Can build things end-to-end. Our engineers build, deploy and maintain their code.
Is adept with data, backend systems, APIs, and UI components.
Is customer-focused, with an eye for building delightful product experiences and developer experiences.
Approaches new problems with a scrappy optimism, with a bias towards action.
Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business.
Present and available online for synchronous and asynchronous collaboration with a team distributed across North America.
Able to work in-person in our Toronto/Oakland office 2 days per week.
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share.
This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build.
This is a full time role based in San Francisco or New York hub, or remotely in the United States.
What you’ll do at Figma:
Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on
Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series
Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse
Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping
Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next
Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires
We'd love to hear from you if you have:
10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team
A track record creating and running recurring video franchises that outlasted a single season and grew an audience
Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it
People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench
Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for
The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck
Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions
While it’s not required, it’s an added plus if you also have:
Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast
Experience with live event and conference content at scale
Familiarity with music licensing, talent releases, and usage rights at volume
Experience building creator and influencer partnerships
Experience scaling video inside a company going through rapid growth or a brand evolution
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
AGENTIC ENGINEERING PLATFORM ENGINEER
Developer Productivity · AI Coding Agents · Developer Platform
🎯 Your main goal will be to keep n8n operating as an AI-native engineering organization where agents are embedded across the development cycle; helping teams plan, build, test, review, learn, and improve.
You’ll do this by maintaining and evolving the platform foundations, tools, guardrails, and team processes that make agentic development safe, measurable, and sustainable. Working with Developer Platform, Security, AI/Agents, Architecture, and product engineering teams, you’ll help teams continuously adopt what works from frontier AI and make success visible through faster feedback loops, better quality, stronger resilience, and more learning from what we ship:
BUILD THE PAVED ROAD FOR AGENTIC DEVELOPMENT
- Define safe task categories for autonomous agents, including what they can attempt, what they should never touch, and where additional review is required.
- Design and implement isolated execution environments where agents can work without exposing secrets or accessing sensitive systems unnecessarily.
- Build pilot workflows that allow selected Linear issues to be picked up by agents, tested, and converted into useful draft PRs.
MAKE N8N'S MONOREPO AGENT-READY
- Create and maintain repo instructions, agent playbooks, ownership metadata, coding guidelines, and documentation that improve agent performance.
- Continuously improve developer workflows, repo structure, testability, and documentation based on where agents succeed, fail, or create reviewer friction.
- Partner with Architecture and senior engineers to define boundaries, dependencies, and areas where agents need more context or tighter constraints.
INTEGRATE AGENTS INTO ENGINEERING WORKFLOWS
- Integrate agentic workflows with Linear, GitHub, CI, test infrastructure, and developer review processes.
- Design PR evidence templates that help reviewers understand what changed, why, what tests ran, what risks remain, and where human judgment is needed.
- Partner with Security, AI/Agents, Developer Platform, and product engineering teams to define guardrails for sensitive areas like auth, billing, permissions, and data handling.
MEASURE QUALITY, SAFETY, AND ADOPTION
- Create benchmarks from real historical engineering tasks to evaluate agent output quality, failure modes, test pass rates, review burden, and production risk.
- Define quality signals and adoption metrics such as draft PR usefulness rate, reviewer acceptance rate, CI pass rate, rework rate, and developer satisfaction.
- Use data and feedback from pilot teams to improve agent workflows, reduce unsafe attempts, and build trust across engineering.
REQUIREMENTS
MUST-HAVES
- 🧠 Autonomous coding agents: You have experience with autonomous coding agents, AI coding platforms, agent orchestration systems, or internal AI developer tooling.
- 🤖 Agentic development experience: You have practical experience building, deploying, or operating AI-assisted or agentic software development workflows that work with developers not besides them.
- 🛠️ Strong engineering foundations: You have a strong software engineering background, ideally in platform engineering, developer experience, infrastructure, tooling, CI/CD, or engineering productivity.
- 🧭 Ambiguity leadership: You’re comfortable leading a first-of-a-kind technical initiative from problem definition through pilot, adoption, measurement, and iteration.
- 🔁 Modern engineering workflows: You deeply understand GitHub, CI, testing strategies, code review, monorepos, issue tracking, developer environments, and release risk.
- 🔐 Safety-first judgment: You have strong judgment around permissions, secrets, sandboxing, sensitive code paths, and human-in-the-loop review.
- 📊 Measurable systems thinking: You know how to design benchmarks, quality signals, failure-mode tracking, and adoption metrics.
- ✍️ Clear written communication: You’re strong at writing repo instructions, playbooks, PR evidence templates, technical proposals, and alignment documents.
- 🤝 Cross-functional influence: You have credibility with senior engineers and can influence across Platform, Product Engineering, AI, Security, and Architecture without formal authority.
NICE-TO-HAVES
- 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js, or JavaScript monorepo.
- ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, automated testing infrastructure, preview environments, or internal developer platforms.
- 🛡️ Security-aware platform engineering: You have worked on sandboxing, secrets management, least-privilege access, or sensitive code ownership.
- 📏 AI evaluation: You have created evaluation frameworks, benchmarks, or quality metrics for AI-generated code or automation systems.
- 🌍 Open-source communities: You have experience contributing to open-source or source-available projects with active developer communities.
- 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling, and customer trust are central.
- 🔗 Workflow automation: You’re familiar with workflow automation, integration platforms, AI orchestration, or developer-facing products.
Why join us?
At n8n, you’ll help define how autonomous AI agents become a trusted part of engineering inside one of Europe’s fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework, and developer workflows that determine whether agents can contribute meaningfully to production engineering without lowering the quality bar.
You’ll join a remote-first team with high autonomy, high visibility, and a strong builder mindset. Because this is a first-of-a-kind role, you’ll have the opportunity to set direction, influence engineering culture, and create learnings that may inform both internal engineering productivity and n8n’s external product thinking.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Plan, coordinate, and execute technical support activities for database users and infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests
Provide users with clear technical guidance and issue-resolution updates
Troubleshoot database incidents and escalate complex or high-impact issues appropriately
Support database implementations, migrations, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database reliability
Monitor database performance, capacity, availability, and overall health
Identify potential issues and take corrective action before they affect system availability
Administer and configure database management systems according to established security standards
Support backup, storage, recovery, and business-continuity processes
Follow defined service-level agreements for response times, escalation, and downtime notifications
Maintain accurate technical documentation, procedures, and operational records
Collaborate with infrastructure, application, security, and support teams
Contribute to the long-term stability and sustainability of the database environment
What You Bring
Experience administering databases across production, testing, and development environments
Hands-on knowledge of SQL Server and Oracle
Experience administering and configuring backup and storage solutions
Understanding of database security requirements and access controls
Knowledge of backup and recovery strategies
Experience monitoring database performance, capacity, and availability
Ability to troubleshoot database incidents and support technical migrations
Ability to prioritize and reclassify database support tasks based on urgency and business impact
Strong analytical, critical-thinking, and problem-solving skills
Clear communication and effective collaboration skills
Proactive approach and strong sense of ownership
Bachelor’s degree in Information Technology or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Experience working in cloud environments, preferably AWS
Knowledge of Shell, PowerShell, or Unix scripting
SQL Server or Oracle certifications
English or Spanish language proficiency
Experience using AI-powered tools to support technical work, troubleshooting, or productivity
English level
Upper-Intermediate
Work Type:
Hybrid, with on-site attendance twice per week
Location
: Sao Paulo, Brazil
Work Schedule:
10:00 a.m. to 10:00 p.m.
Shift Rotation:
12x36 — 12 hours worked followed by 36 hours off
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Stockholm, Sweden
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are seeking a
Catalog Specialist
to drive Catalog adoption and ensure a consistently high standard of product data quality within their country. This role is critical to establishing the Catalog as the single source of truth for packaged goods, enabling scalable operations, faster onboarding, and an improved customer experience.
You will work closely with local Operations teams to embed the Catalog into day-to-day workflows, while collaborating cross-functionally with external vendors and global teams to steer catalog-related initiatives forward. Acting as the local subject-matter expert on catalog structure, data quality, and compliance, you will guide stakeholders, validate automated and vendor-provided data, and influence decision-making to ensure successful adoption and long-term quality outcomes.
Day-to-day in this role you’ll:
1. Catalog Data Ownership (~60%)
Review and validate product data from automation, merchants, and vendors before publication.
Maintain high-quality standards for product data grounded in established compliance frameworks and supported by an ongoing commitment to staying informed and updated on local product data regulations
Resolve duplicate GTINs and support clean deduplication/migration into the Unified Catalog
Help create and enrich entries for unlisted products based on local needs, using merchant input, vendor data, or AI-generated suggestions.
Ensure adherence to global attribute frameworks; escalate mismatches to Global Catalog & Data Quality
2. AI/Automation QA (~10%)
Curate golden datasets for AI model training and evaluation (e.g., for LLMs).
Audit and approve automation outputs during pilot phases
Identify local linguistic or structural nuances that impact automation accuracy
Collaborate with Product & Applied Science to refine automation models and improve QA logic
3. Stakeholder Support & Feedback Loops (~30%)
Serve as the go-to expert for catalog data structure, taxonomy, and enrichment logic in your country
Support local Sales and Merchant Ops in catalog updates and onboarding efficiency
Provide structured feedback to global teams on catalog tooling, automation, and schema
Participate in global process pilots, tool launches, and content governance reviews.
Our humble expectations
Fluent in Swedish and English is a must;
3+ years of experience in catalog/content management, product data QA, or similar fields.
High proficiency in structured data management, with a quality-first mindset.
Experience working with AI/ML models, QA workflows, or automation processes is a plus.
Strong communication and stakeholder collaboration skills.
Experience working with large datasets in spreadsheet tools such as Excel or Google Sheets is required
First project management experience is a plus;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Health Insurance;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Задачи:
— Строить AI-first продукт и определять его техническое будущее
— Проектировать, разрабатывать и развивать API для ключевых health management функций продукта
— Работать с интеграциями, payments, -office и другими ключевыми частями системы
— Быть частью сильной амбициозной команды с высоким уровнем автономии, ответственности и скорости
Требования:
— Senior-уровень в backend-разработке на Python
— Сильный опыт разработки production-ready backend-систем и API
— Уверенный разговорный английский
Условия:
— Релокационный пакет для сотрудников и их семей (в Дубай)
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints.
You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
Experiment with tools, templates, and workflows to make research faster and sharper
We'd love to hear from you if you have:
7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in
Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward
A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale
While it's not required, it's an added plus if you also have:
Proficiency in designing and prototyping, ideally within the Figma suite of tools
Familiarity with researching design tools, developer tools, creative software, or other products people use to build things
A background in product design, product management, or engineering
Ability to combine product analytics with qualitative research to inform recommendations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
Coding agents are only as good as the context they're given. Most explore a repository like a new hire on day one – grepping, opening files, guessing. JetBrains Context replaces that with actual knowledge of your whole codebase and resources, served to any agent that asks. If you want to own the layer that decides what an agent knows before it writes a single line, this is for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
As agents get better at searching for themselves, what is the durable value of a managed retrieval layer? We need someone with an opinionated answer to own JetBrains Context as a product – defining what it is for, who it is for, how we measure success, and where it goes next.
This is a hands-on role where you'll manage the product from a terminal and agent session rather than slides. You'll bridge the technical core and cross-functional teams: collaborating closely with engineering and ML teams on indexing pipelines and retrieval quality, working with Air, IDE, and Junie teams on integrations, and partnering with marketing, developer advocacy, sales, and customer success on positioning and adoption. You'll take full ownership of defining problem statements, setting explicit trade-offs, and balancing cost, latency, and freshness across the platform.
Day to day, you will:
Build and maintain a deep working understanding of chunking, embeddings, index freshness, retrieval, reranking, and agent-facing surfaces.
Define and defend an opinionated vision for the product's evolution, including explicit target audiences, use cases, and key success metrics.
Translate product strategy into actionable problem statements, priorities, plans, and milestones with an explicit definition of “done”.
Communicate product direction clearly to engineering, leadership, cross-functional stakeholders, customers, and prospects.
Analyze competing context and code-search products through direct use to establish clear differentiators and identify gaps.
Define core operational and product metrics – index freshness, retrieval quality, agent task outcomes, adoption, retention, and unit economics – to guide decision-making.
Represent the product externally by sharing roadmaps, publishing updates, speaking to developer audiences, and gathering community feedback.
Partner with ML teams on model evaluation and platform teams on service scale, reliability, and cost.
What you’ll bring
A well-argued point of view on where AI-first development is going and what agents genuinely need from a context layer.
Comfort with technical depth across embeddings, retrieval quality, sub-agents, tool-calling, indexing costs, and API design.
The habit of using the product you build daily alongside competitors' tools.
Communication that adapts to different audiences, from staff engineers and enterprise architects to conference attendees.
A data-informed approach that combines telemetry, evaluation results, customer conversations, and market signals.
Comfort with ambiguity and a preference for defining a new category over copying an existing one.
What you’ll need
Proven experience owning a complex developer, platform, or infrastructure product end to end, including strategy and roadmap.
Hands-on familiarity with modern AI coding tools and agent workflows.
The technical capability to work directly with engineering on retrieval behavior, APIs, data models, and integration surfaces.
The ability to define metrics for quality-sensitive products and build evaluation habits that maintain product standards.
Experience communicating a product externally through written content, talks, or community engagement.
Practical experience with search, retrieval, RAG, developer search, or static analysis at scale is a plus.
What success looks like
Within your first months, you'll form and share a clear thesis for what JetBrains Context is and is not – one the engineering team recognizes as theirs and leadership can invest in. You'll establish a metrics story that distinguishes real retrieval quality from vanity usage, a roadmap with clear trade-offs, and a documented evaluation of serious competitors.
Longer term, success means JetBrains Context becomes a deliberate choice for developers and organizations, agents get measurably better answers because it exists, enterprises adopt it for its governance and scale, and the market clearly understands its unique value because you've communicated it effectively.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-AA1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.
Join us as a Head of Data Platform.
Requirements
:
Education & Experience:
— MSc in computer science, mathematics, statistics, physics or another quantitative field; PhD is a plus, not a requirement — research-grade methodology sits with the Quantitative Researcher
— 5+ years in data engineering / analytics, incl. lead / management experience; built a trading / financial data platform from zero at a crypto exchange, HFT / electronic-trading firm, market maker, or trading fintech. Bank / enterprise-DWH background alone does not qualify
— Personally carried production ownership of money data — trades, balances, positions, P&L — where a data error is a financial error
Core Technical Skills — data platform:
— Hands-on today: designs and ships pipelines personally — advanced SQL and Python; ClickHouse (or kdb+ / comparable columnar OLAP) in production
— Streaming and batch in one architecture: Kafka or equivalent, event feeds with second-grade freshness alongside hourly aggregates; trading-day logic — metrics counted within a trading day that starts and ends at a fixed morning hour, with an automatic daily reset
— Optimizes data footprint and computational overhead across every stage: selects the tech stack, partitioning logic, and execution flow based on cost-to-performance impact
— Data-correctness engineering: reconciliation, idempotent backfills, late / duplicate event handling, data-quality monitoring and lag alerting
— Vendor and API integration: institutional market-data providers (Kaiko / Amberdata class), exchange APIs, FX feeds; schema design and documentation others can build on
Core Technical Skills — analytics & applied math:
— Applied statistics at a working level: distributions, hypothesis tests and confidence intervals, correlation vs causation, time-series and aggregation pitfalls (session boundaries, survivorship, outliers) — enough to catch a methodological error in an analyst's query or notebook, and to have designed or reviewed metric / experiment methodology in past roles
— Metric and semantic design: one written definition per metric (P&L, uptime, spread, fill rate) enforced across every report; analytical data models (marts / star schemas) that make those definitions computable and cheap to query
— BI stack governance: Tableau / Grafana — performance, access control, versioned metric definitions; reviews dashboards for correctness rather than building them all himself
— ML literacy: understands when a model is — and is not — needed and can supervise applied work; research-grade modeling remains the Quantitative Researcher's mandate
Market & Domain Knowledge:
— Trading data from practice, not textbooks: maker/taker, fees and rebates, perpetual funding, realized / unrealized P&L, inventory and exposure, order-book depth and spread, slippage, quoting uptime
— Understands the consumers: how analysts, quants and desk heads use the data, and how market-quality / compliance metrics feed liquidity-provider terms
— Has built and run a mixed organisation of data engineers and analysts: separate hiring bars and growth tracks, peer review of queries and dashboards as a standard, methodology documented before a number ships
— Partners with quantitative research: turns the Researcher's methodology into production metrics and dashboards without distorting it; runs the sign-off process with quant and desk stakeholders
— Treats balances and client data as confidential by default: access control, least privilege, audit trail, no raw-data leaks
— Never ships silently wrong numbers: escalates early, cuts scope consciously, flags uncertainty in the data
Mindset & Soft Skills:
— Player-coach: the first months are personal hands-on delivery; scaling through the team runs in parallel, not instead
— Speaks business: reports status in money and deadlines; prioritizes by P&L impact — which dataset unblocks which decision; no jargon walls with management and stakeholders
— Owner of the direction's technical goals, not of a backlog: takes a business problem, decomposes it into tasks, executes and delegates
Responsibilities — Platform:
— Architect and ship the central data warehouse: every trade, position, balance and P&L across all trading services; an hourly contour for BI plus a real-time contour for monitoring; trading-day logic with automatic daily reset
— Build the data layers behind LP terms: market quality (spread, depth near mid price, fill rate, per-order slippage), quoting-uptime start/stop events per maker and pair, external tier-1 benchmarks and FX feeds for regional fiat pairs
— Close the data debt: gaps in realized-P&L coverage, history backfills, broken monitoring services — restore or replace
— Set and hold agreed data-freshness targets and pipeline-health alerting; own schemas and documentation
— Own analytics delivery end-to-end: the KPI rulebook published and signed, financial / attribution / historical-performance dashboards, compliance screens and provider scorecards
— Enforce a single semantic layer: one definition per metric across every report; methodology documented before a dashboard ships
— Quality gate: numbers are reviewed and challenged before they reach management; sign-offs from quant / desk collected per deliverable
Responsibilities
:
— Hire leaders-first and onboard the technical team (~10 people: data engineering, analytics & BI, technical PM) per the approved hiring plan; hand tasks down without losing velocity
— Single interface to exchange tech (requirements, acceptance, freshness targets) and to analytics / quant stakeholders; run delivery in Jira against the approved one-year roadmap
— After the build: run the platform as a service to the direction — researcher-generated tasks, new metrics and pair groups, regular recalibration.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Got it Life — стартап из Кремниевой долины, который развивает AI-приложение в сфере ментального здоровья и готовится к запуску монетизации.
Ищут Product Marketing Manager для продвижения продукта на западных рынках B2C и B2B.
Задачи:
— разрабатывать стратегию органического роста мобильного приложения;
— развивать ASO;
— работать с инфлюенсерами;
— вести SMM;
— работать с Google Ads и Meta Ads;
— развивать email-маркетинг;
— искать партнёров среди коучей, ассоциаций и федераций;
— создавать и развивать комьюнити;
— анализировать эффективность кампаний через Google Analytics и AppsFlyer;
— развивать корпоративные wellness-направления;
— тестировать и масштабировать маркетинговые гипотезы.
Требования:
— опыт продвижения мобильных приложений на рынках США и Европы;
— опыт запуска и масштабирования продуктов с нуля;
— уверенное понимание ASO, influencer marketing, SMM и контекстной рекламы;
— сильная аналитика;
— английский от B2.
Опыт healthcare, mental health, EdTech, AI и B2B будет преимуществом.
Условия:
— полностью удалённая работа;
— гибкий график;
— part-time с перспективой перехода на full-time;
— высокая степень влияния на развитие продукта.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues
Manage the end-to-end resolution of job cancellation requests and missing inspection documents
Oversee PSS dispute resolutions
Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals
Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes
Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements
Identify process automation opportunities and maintain rigorous documentation for revenue recognition
Provide peer coverage to ensure continuous support
Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping production underway
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Проектировать, разрабатывать и развивать API для ключевых health management функций продукта
— Строить AI-first продукт и определять его техническое будущее
— Работать с интеграциями, payments, -office и другими ключевыми частями системы
— Участвовать в команде с высоким уровнем автономии и ответственности
Требования:
— Senior-уровень в backend-разработке на Python
— Сильный опыт разработки production-ready backend-систем и API
— Уверенный разговорный английский
Условия:
— Релокация в Dubai (гибрид, релокационный пакет для сотрудников и их семей) или работа удалённо из Central Asia, Cyprus, Europe
ГибридseniorDubai
Americas Remote
УдалённоseniorRemote (United States | Canada); Must be based in MST or PST time zone
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.