Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Conduct research on current consumer market trends and emerging technologies to support the development of new food products.
Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing.
Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility.
Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures.
Conduct shelf-life studies for newly developed products to validate product stability and quality over time.
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS).
Ensure compliance with food safety standards and certifications, including
HACCP, GMP, FSSC 22000, BRC, IFS, and Halal
requirements.
Act as the team lead in the absence of the
R&D Assistant Manager
, providing guidance and ensuring continuity of day-to-day operations.
Requirements
Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development.
3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC).
Familiarity with food safety and quality management standards is preferred.
Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor.
Strong analytical, problem-solving, and organizational skills.
Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment.
Proactive, detail-oriented, and able to work independently while managing multiple priorities.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: Germany; Austria; Switzerland; Brazil; Poland
We are looking for
Freelance Senior Customer Experience Consultant Trainer (Automotive)
to support a global training project for luxury automotive brand.
Who We Are
Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
About the Role
We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery.
This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project.
Markets & Languages
Europe:
German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland)
Americas:
Brazilian Portuguese-speaking trainers (Preferred location: Brazil)
What You Will Be Doing
Deliver in-class and/or remote training sessions
Facilitate interactive workshops with a strong focus on engagement and participation
Engage confidently with client-facing teams and senior stakeholders
Potential involvement in Train-the-Trainer sessions.
Adapt training delivery to local market context while maintaining global standards
Requirements
What We Are Looking For
Senior-level Customer Experience trainer
Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry
Proven experience in training delivery and workshop facilitation
Comfortable engaging managers and senior stakeholders
Ability to deliver interactive training formats, not limited to presentations
Fluent in the local language of the market, plus a good level of English
Project Scope & Timeline
Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer.
Why Join Us
You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role, we invest in people. We believe in a Total Package philosophy which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- CAD $180K – CAD $210K
- Plus bonus and equity
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO. Xero also provides eligible employees with Wellbeing leave, volunteer leave, holidays, paid parental leave. Further information included on our Xero Perks page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
IT Support Coordinator (Contract Role)
Los Angeles, CA
*12-month contract
The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role.
RESPONSIBILITIES
Coordination with IT Support to balance workload.
Monitor queues of staff for issues needing responses.
Monitor unassigned queue to ensure prompt responses within SLA.
Communicate with customers as required: gathering additional information, informing them of changes.
Improve customer service, perception, and satisfaction with fast turnaround of customer requests.
Escalate service requests to appropriate teams as necessary.
Assists in day-to-day IT queue support operations with some supervision
Provide first-level basic support for end user issues
A point of contact to the customer for all types of service requests.
Maintains documentation with updates and changes
Triage service requests to address urgency and scope of impact.
Update KPI Dashboards weekly.
Develops and reports on JIRA dashboard analytics to drive support performance improvements
Work across other studios to bring ticket handling improvements and optimization across PSS
REQUIRED SKILLS
Basic computer and operating system skills
Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment
Excellent written and oral communication skills are required
Experience in a role involving direct customer contact (internal and external customers)
Ability to work in a team and communicate effectively.
Experience with Jira Service Management or other IT Service Management (Ticketing) tools
NICE-TO-HAVE SKILLS
CompTIA A+ Certification
Self-starter and ability to work with limited supervision
Degree in an IT associated field of study
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$36
—
$50 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team builds the systems that detect and mitigate misuse of our AI models, from individual policy violations to sophisticated, coordinated attacks. A growing part of that work depends on lightweight detection methods trained on model internals, which let us identify harmful behavior cheaply and at scale. This work feeds directly into Anthropic's Responsible Scaling Policy commitments.
We're looking for an engineer to own the infrastructure behind that research. This is the tooling our researchers rely on to run experiments, train detection methods, and select detections for launch. It sits between research and production: researchers depend on it for fast iteration, and our detection systems depend on it for reliable, correct results as our models continue to change.
Running machine learning workloads at our scale often requires solving novel systems problems. You'll identify those problems and build the abstractions, pipelines, and tooling that keep the research loop fast as requirements shift underneath you. Strong candidates will have a track record of solving large-scale systems and data problems and will be excited to grow deep machine learning expertise alongside it.
Key responsibilities
Build and scale the infrastructure and data pipelines behind Safeguards machine learning research
Own the training, evaluation, and scoring workflows researchers use, with a focus on cutting the time between an idea and a result
Design tooling and interfaces, including libraries and command line tools, that researchers can use directly without needing to understand the systems underneath
Build correctness and sanity checking into the stack, so results stay trustworthy as models and workloads evolve
Take the highest-value research workflows from experiments to reliable, production-grade jobs
Improve the throughput, cost, and reliability of large-scale inference and scoring workloads
Partner closely with researchers and engineers across Safeguards to understand their workflows, anticipate how their needs will change, and design for that ahead of time
Minimum qualifications
Strong software engineering fundamentals and hands-on coding ability, with proficiency in Python
Experience building and operating data-intensive or distributed systems in production
Experience building tooling or infrastructure that other engineers or researchers use as a dependency
Comfort working across the research-to-deployment pipeline, from exploratory experiments to production systems
Ability to debug performance and correctness problems across an unfamiliar stack
Strong written and verbal communication skills, and a collaborative approach to technical decisions
Preferred qualifications
Experience with high-performance, large-scale machine learning systems
Familiarity with language modeling and transformers, including working with model internals
Experience with machine learning framework internals, GPU or accelerator programming, or inference optimization
Experience building experiment tracking, caching layers, or evaluation harnesses for research teams
Experience with probes, interpretability, or classifier development
Interest in the misuse risks of AI systems and a desire to work on mitigating them
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for Render's datastores portfolio, with our Postgres offering at the center. You will define what a modern managed database experience looks like, including how database products will adapt to new state patterns from agents and how agents as users of state-keeping products should be accommodated.
You'll drive the technical and strategic direction for Render Postgres and our broader data layer, working directly with your team and infrastructure engineering to shape architectural decisions. You'll engage with Render's customers and our product development teams to develop a deep understanding of their data needs and build conviction about where the datastores portfolio needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for Render's datastores, anchored on Postgres. Your scope spans provisioning and lifecycle management, high availability and disaster recovery, backups and point-in-time recovery, scaling and performance, connection management, and the extension ecosystem.
- Drive prioritization across Render's data investments, balancing the leverage of foundational reliability work — replication, failover, storage performance — against near-term product and business needs, and being able to negotiate those tradeoffs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's data layer, ensuring architectural decisions optimize for durability, performance, and operational simplicity. Databases are where customer trust is won or lost, so an instinct for reliability and data safety is essential.
- Develop a strong, opinionated point of view on how managed Postgres needs to evolve to serve AI-native builders — from vector workloads and retrieval pipelines to databases that are spun up, branched, and torn down programmatically by agents at scale.
- Set the standard for how developers experience data on Render, providing clear guidance, sensible defaults, and abstractions that make it easy for teams to run production databases with confidence — without needing a DBA on staff.
WE'RE LOOKING FOR
- 7+ years in Product Management, with the majority spent on databases, data infrastructure, developer tools, or platform products.
- Familiarity with Postgres — its architecture, operational model, ecosystem, and the tradeoffs teams face running it in production. Bonus if you have strong perspective on how agentic workloads and AI-native applications are reshaping database usage patterns.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, high-stakes reliability and infrastructure problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as a database engineer, DBA, or infrastructure engineer.
- Hands-on experience with Postgres internals, replication tooling, or the extension ecosystem (e.g., pgvector, PostGIS).
- Experience building AI agents or the data infrastructure that powers them.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
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Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional AI-Native Data Analyst to join Garner and drive how data shapes business decisions at scale. You'll be the person the business trusts to turn fuzzy questions into the metrics, dashboards, and deep-dive analyses that decisions actually get made on — owning that work end-to-end.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own KPIs and dashboards end-to-end.
Build, maintain, and govern key KPIs and dashboards across business domains, managing the full lifecycle of analytics projects from scoping to delivery.
Be a thought partner on measurement.
Partner with stakeholders to define how success is measured across Garner's products and operations.
Build scalable data pipelines.
Collaborate with the data engineering team to create maintainable pipelines that power reliable reporting.
Develop deep domain expertise.
Build a strong understanding of your analytical domain so you can independently drive meaningful insights.
Close reporting gaps.
Identify where coverage is missing and proactively develop new dashboards and insights to fill them.
Raise the bar on data practices.
Advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams.
Answer high-stakes, ambiguous questions.
Run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls.
The ideal candidate has:
5+ years
of experience
in Data Analytics, Business Intelligence, or a similar data-centric role.
Cross-functional translation.
Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders.
Autonomy and ownership.
Comfortable working independently and owning reporting projects end-to-end.
Automation mindset.
Attention to detail with a bias toward automation and scalability over one-off work.
AI Nativity.
Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents.
Making data accessible
. A track record of getting stakeholders trustworthy, self-serve access to the information they need. Experience with a BI/visualization tool (Looker, Tableau, Power BI, or similar) helps — but the outcome matters more than the specific tool.
Modern data stack.
Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale; experience with dbt strongly preferred — you'll partner with Data Management in governed pipelines, not just consume their outputs.
A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $167,000 - $210,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional AI-Native Data Analyst to join Garner and drive how data shapes business decisions at scale. You'll be the person the business trusts to turn fuzzy questions into the metrics, dashboards, and deep-dive analyses that decisions actually get made on — owning that work end-to-end.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own KPIs and dashboards end-to-end.
Build, maintain, and govern key KPIs and dashboards across business domains, managing the full lifecycle of analytics projects from scoping to delivery.
Be a thought partner on measurement.
Partner with stakeholders to define how success is measured across Garner's products and operations.
Build scalable data pipelines.
Collaborate with the data engineering team to create maintainable pipelines that power reliable reporting.
Develop deep domain expertise.
Build a strong understanding of your analytical domain so you can independently drive meaningful insights.
Close reporting gaps.
Identify where coverage is missing and proactively develop new dashboards and insights to fill them.
Raise the bar on data practices.
Advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams.
Answer high-stakes, ambiguous questions.
Run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls.
The ideal candidate has:
3+ years
of experience
in Data Analytics, Business Intelligence, or a similar data-centric role.
Cross-functional translation.
Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders.
Autonomy and ownership.
Comfortable working independently and owning reporting projects end-to-end.
Automation mindset.
Attention to detail with a bias toward automation and scalability over one-off work.
AI Nativity.
Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents.
Making data accessible
. A track record of getting stakeholders trustworthy, self-serve access to the information they need. Experience with a BI/visualization tool (Looker, Tableau, Power BI, or similar) helps — but the outcome matters more than the specific tool.
Modern data stack.
Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale; experience with dbt strongly preferred — you'll partner with Data Management in governed pipelines, not just consume their outputs.
A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $131,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role
As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product.
What you'll do:
Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.
What you'll need:
Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
4+ years of experience leading, managing, and developing high-performing technical teams.
Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate.
Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
Passion for and understanding of blockchain technologies
Strong collaboration skills with both internal and external teams
Experience writing Rust, Solidity or Golang.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our New York, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale
Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Take high-level direction from product and leadership and independently define and execute the concrete plan to get there
Mentor other engineers and raise the technical bar across the Fivetran AI team
Contribute to hiring by participating in and helping shape the interview process
Skills We’re Looking For
8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams
Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale
Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Take high-level direction from product and leadership and independently define and execute the concrete plan to get there
Mentor other engineers and raise the technical bar across the Fivetran AI team
Contribute to hiring by participating in and helping shape the interview process
Skills We’re Looking For
8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams
Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$183,711
—
$229,638.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our Austin, TX office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale
Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Take high-level direction from product and leadership and independently define and execute the concrete plan to get there
Mentor other engineers and raise the technical bar across the Fivetran AI team
Contribute to hiring by participating in and helping shape the interview process
Skills We’re Looking For
8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams
Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$183,711
—
$229,638.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale
Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Take high-level direction from product and leadership and independently define and execute the concrete plan to get there
Mentor other engineers and raise the technical bar across the Fivetran AI team
Contribute to hiring by participating in and helping shape the interview process
Skills We’re Looking For
8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams
Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $157,600-$175,100 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $125,500-$139,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote - London
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The European cloud landscape is undergoing a massive structural shift. Specialized GPU cloud providers, alternative infrastructure platforms, and sovereign cloud consortiums—collectively known as
NeoClouds
—are scaling exponentially to fuel the generational demand for enterprise AI/ML training and inference.
As an Account Executive for the NeoCloud market in Europe, you will own MinIO’s commercial footprint across this hyper-growth sector.
This role is open as a remote role in any Major European AI Hub for a qualified candidate.
You will be selling a revolutionary AI data infrastructure portfolio, headlined by:
MinIO AIStor:
Our exascale AI data store purpose-built for massive concurrency, sub-10ms latency, and high-throughput training pipelines.
MinIO MemKV:
Our purpose-built context memory store that eliminates the inference "recompute tax" by turning NVMe flash into a shared memory tier that GPU pods access at microsecond speeds over RDMA.
Why this role matters:
AI infrastructure cannot achieve true efficiency using legacy storage frameworks. By positioning MinIO at the foundation of European NeoClouds, you will directly enable cloud providers to maximize GPU utilization (95%+), collapse time-to-first-token latencies from seconds to milliseconds, and drastically lower operational costs for their enterprise tenants.
What You Will Do
Drive Revenue & Market Share:
Execute a strategic enterprise sales motion to identify, sign, and expand high-value commercial partnerships with European NeoClouds, specialized AI hosters, and sovereign cloud providers.
Value-Based Portfolio Positioning:
Lead complex technical and business conversations illustrating how MinIO products meet current and future requirements.
Full Sales Lifecycle Management:
Actively manage the end-to-end sales pipeline, from prospecting and initial technical qualification to executive alignment, pilot orchestration, pricing architecture, and contract closure.
Cross-Functional Alignment:
Collaborate closely with MinIO Solution Architects, Product Engineering, and corporate leadership to handle demanding infrastructure environments involving S3 over RDMA, PCIe Gen6, and NVIDIA reference architectures (e.g., Spectrum-X Ethernet, BlueField-4 STX).
Ecosystem Amplification:
Leverage alliances with key physical hardware and networking providers (e.g., NVIDIA, regional data center developers) to position MinIO as the foundational storage choice for modern AI deployment blueprints.
Your Skills and Experience
Proven Infrastructure Sales Record:
10+ years of quota-carrying enterprise software sales experience, with a documented history of successfully selling to cloud service providers (CSPs), telcos, managed services providers (MSPs), or high-performance computing (HPC) hubs.
Familiarity with NVIDIA ecosystem: AI Factory architecture and experience selling with NVIDIA field teams is a huge plus.
Deep AI/ML Infrastructure Literacy:
Fluency in the mechanics of modern AI infrastructure stacks. You can confidently discuss GPUs, Kubernetes operators, high-speed networking fabrics (RDMA/InfiniBand), KV Cache eviction challenges in LLMs, and modern data platforms like Apache Iceberg.
Strategic Deal Architect:
Proven ability to navigate complex, multi-layered corporate accounts, building deep trust with everyone from infrastructure engineers to executive decision-makers (CTOs, CEOs, Heads of AI Infrastructure).
European Landscape Expertise:
Strong understanding of regional dynamics within European tech markets (UK, DACH, France, Benelux, Nordics) and the data sovereignty requirements reshaping the continent's infrastructure policies.
Entrepreneurial Engine:
A proactive, self-motivated operator who thrives in high-velocity, high-innovation spaces and enjoys building a market segment from the ground up.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Yerevan, Armenia
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