Вакансии

Location: Dubai Mall, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates Are you a fashion-savvy individual looking for an opportunity to be part of a dynamic team in the retail industry? Look no further than - a luxury women's fashion wear establishment that is on the lookout for a Female Sales Assistant who is not only fluent in Russian but also knows her way around the latest trends and styles as well. If you are outgoing, friendly, and have a passion for fashion, we invite you to apply for this exciting position! Responsibilities Provide excellent customer service to clients. Attend to customer inquiries and complaints in a timely manner. Ensure the store is always presentable to potential clients. Assist with stocktaking and restocking of items. Introduce new products and promotions to customers. Manage sales transactions accurately and efficiently. Collaborate with team members to achieve weekly and monthly sales goals. Requirements Fluent in Russian and English with excellent communication skills. Passionate about the fashion industry with experience in luxury retail. A friendly, outgoing, and approachable personality. Experience in meeting sales targets. A team player with excellent customer service and problem-solving skills. Must be able to work flexible shifts and weekends. Knowledgeable of the latest trends in women's fashion wear. Must have a client database Benefits AED 7500 + incentives

Location: Chișinău, Moldova Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set. As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists. 🟩 What you’ll get by applying: Personalized career growth plan tailored to your aspiration Expert feedback to elevate your skills for lasting success Priority consideration by Dev.Pro for suitable job openings within the company Opportunity to work with top global corporations and participate in industry-shaping projects Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to! ✅ Is that you? As a Software Engineer specializing in Python, you’ll be a vital part of our dynamic and robust community. You’ll get to work on various exciting and challenging projects across different domains, using your skills and expertise to deliver excellent services and solutions to clients worldwide. 4+ years of experience in Python software development Experience with Python frameworks (Django, Flask) Profound database knowledge and hands-on experience Practical experience with cloud service providers (AWS, GCP, Azure) Familiarity with DevOps tools and practices Knowledge of serverless technologies and containerization tools (Docker) Strong analytical and problem-solving abilities Excellent communication and collaboration skills Upper-Intermediate English level Get started now: 1. Send us your CV in English. 2. Schedule a 15-30 minute call with Dev.Pro recruiters. 3. Participate in a 30-minute experience interview focused on testing your soft skills. 4. Get a 1-hour online evaluation of your technical skills by our technical experts. In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer! 🎾 About Dev.Pro Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Al Jubail, Saudi Arabia ERAM TALENT is seeking an experienced Sales Executive to join a leading industrial organization in Saudi Arabia . The ideal candidate will have strong experience in industrial sales, business development, and client relationship management , preferably within the Oil & Gas, petrochemical, instrumentation, calibration, valves, electrical testing, or related industrial sectors . Position: Sales Executive Location: Saudi Arabia Experience: 1+ Years Industry: Oil & Gas / Industrial Services Key Responsibilities Develop and maintain strong relationships with existing and prospective clients. Identify and generate new business opportunities through client visits, networking, cold calling, and market research. Promote and sell calibration, instrumentation, valve, electrical testing, and industrial/trading services . Understand customer requirements and coordinate with technical teams to propose suitable solutions. Handle RFQs, quotations, tenders, and commercial proposals from inquiry through order closure. Conduct regular client visits and follow up on business opportunities. Manage the complete sales cycle, including inquiry, quotation, purchase order, invoicing, and payment follow-up . Achieve assigned sales targets and maintain an active sales pipeline. Prepare sales forecasts and provide regular updates on business development activities. Coordinate with suppliers, subcontractors, and trading partners to support customer requirements. Negotiate commercial terms and support the successful closure of sales opportunities. Maintain accurate records of clients, quotations, opportunities, and sales activities. Identify market trends and potential opportunities for business growth. Requirements Bachelor's degree in Engineering, Business Administration, Sales, Marketing, or a related field . Minimum 1 + years of experience in industrial sales or business development. Experience in Oil & Gas, Petrochemical, Instrumentation, Calibration, Valves, Electrical Testing, Industrial Services, or related sectors is preferred. Strong experience handling RFQs, quotations, tenders, and commercial proposals . Proven ability to develop new clients and maintain long-term customer relationships. Good understanding of technical products/services and ability to communicate customer requirements to technical teams. Strong negotiation, communication, presentation, and interpersonal skills. Experience in achieving sales targets and managing sales pipelines. Knowledge of the Saudi industrial/Oil & Gas market and established client relationships will be an advantage. Valid Saudi driving license and willingness to travel for client visits would be an advantage.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia We are looking for a detail-oriented and dependable Electrical / Mechanical Technician to support our engineering, manufacturing, laboratory, and workshop activities. The successful candidate will be responsible for equipment maintenance, fabrication, assembly, testing, troubleshooting, workshop operations, and supporting project requirements. The role requires strong practical skills, the ability to work from engineering drawings and instructions, and a hands-on approach to solving technical problems. Key Responsibilities Support the management in sourcing and outsourcing CNC machine parts and related components. Perform fabrication and assembly of metallic and non-metallic parts using drawings, sketches, and verbal instructions. Support the realization, assembly, and testing of electrical systems . Support manufacturing, fabrication, assembly, and testing activities for ongoing projects. Perform maintenance of workshop and laboratory equipment and manage materials, tools, and other resources. Liaise with suppliers and contractors regarding the servicing, repair, maintenance, and testing of laboratory and workshop equipment. Manage company assets through equipment and tool tagging . Maintain accurate records of asset movement within laboratory and workshop areas. Maintain up-to-date records of equipment maintenance, inspection, and testing . Assist in sourcing materials, consumables, tools, and equipment required for mechanical laboratories and workshop activities. Evaluate and test new equipment and tools being considered for laboratory and workshop use. Support technical staff in developing laboratory demonstrations, prototypes, and project activities. Maintain laboratory and workshop equipment to ensure efficient changeover between projects and demonstrations. Perform equipment troubleshooting and assist in diagnosing technical problems. Ensure compliance with all applicable HSE requirements, procedures, and safe working practices . Support company outreach activities with partners, customers, and collaborators. Perform other duties assigned by the Head of Department that are appropriate to the role. Requirements DAE / Diploma in Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or a related technical discipline. Hands-on experience in mechanical fabrication, assembly, maintenance, or electrical work . Ability to understand and work from engineering drawings, sketches, and technical instructions . Good practical knowledge of workshop tools and equipment. Strong troubleshooting and problem-solving skills. Ability to handle multiple tasks and requests in a professional, calm, and organized manner. Good teamwork and communication skills.

Location: Remote; Europe; United States; New York; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a Developer Experience Engineer to join us in our goal of making the ElevenLabs developer experience the gold standard other companies look up to. You'll help design, build and maintain our open source projects to drive developer adoption. Whether it's our server and client side SDKs or MCP server, you'll be directly involved in the developer journey for new and existing products. Additionally you'll help design and improve the ElevenLabs API, build developer tooling, and act as "customer zero" for new developer products. This role is perfect for someone who enjoys open source software and jumping between multiple programming languages across the stack. This role is for engineers who are motivated by improving the developer experience — hands on keyboard, building the developer experience. Requirements - You enjoy building and maintaining open source projects — ideally you've created or maintained SDKs. - A strong full-stack engineering skillset with a flair for API design. - A passion for writing engaging technical content incl. in-depth blog posts. - Are an excellent communicator able to triage technical issues. - Bonus: You enjoy attending, speaking and engaging at developer conferences. Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.   #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Zexter is an ambitious product company building its own technological ecosystem in the iGaming industry. They develop a proprietary platform that is live and actively operating, continuously expanding their product portfolio to adapt quickly to market demands and introduce new innovations. Requirements: — 4+ years of commercial backend development experience with Node.js and TypeScript. — 4+ years of hands-on production experience with PostgreSQL and other relational databases. — Strong SQL expertise including query optimization for high-load systems, index design and performance analysis, transaction management and concurrency control, and identifying and resolving database performance bottlenecks. — 3+ years of commercial experience with NestJS. — Excellent understanding of Dependency Injection, modular application architecture, Clean Architecture and software design principles, REST API design, and backend service architecture. — Experience developing and maintaining high-load production systems. — Solid experience with automated testing (unit/component and integration tests). — Experience with load and performance testing, including bottleneck identification and validating system behavior under heavy traffic. — Experience working on systems where financial accuracy, idempotency, transaction consistency, and auditability are critical. — Ability to write clean, maintainable, testable, and well-structured code. — Strong ownership mindset, taking responsibility for features from implementation and testing through deployment, monitoring, and production incident resolution. — Strong communication skills to clearly explain technical decisions, implementation details, and associated risks. — Ability to work effectively under deadlines and independently prioritize tasks. — Experience with code reviews, debugging, logging, monitoring, and production incident investigation. iGaming Experience: — Commercial experience in the iGaming industry. — Experience developing or maintaining backend systems for online casinos, sports betting, gaming platforms, wallets, payment systems, or transaction processing. — Experience integrating third-party game providers, payment gateways, or other external services. — Ability to investigate and resolve discrepancies in financial data, transactions, and provider integrations. — Strong understanding of reliability, security, and data consistency requirements of production iGaming systems. Nice to Have: — Practical experience using AI-powered developer assistants (Cursor, Claude, or similar). — Experience with Redis, message queues, background jobs, and event-driven architecture. — Experience with Docker, Kubernetes, CI/CD pipelines, and cloud infrastructure. Conditions: — Work format: Fully remote. — Compensation: Negotiable based on experience. — Growth: Opportunity to work with a modern technology stack, a strong engineering team, minimal bureaucracy, and AI-powered development tools that help eliminate routine work.

Задачи: — Разрабатывать и постоянно улучшать процессы employee experience на протяжении всего пути сотрудника, включая ключевые моменты и повседневные взаимодействия. — Создавать единую систему employee experience, объединяя процессы, программы, признание, опросы и инициативы по культуре. — Проводить исследования сотрудников через интервью, фокус-группы, опросы и анализ вовлечённости, превращая инсайты в приоритетные действия. — Управлять и развивать программы признания, внедрять новые механики, повышать участие и измерять их эффективность. — Разрабатывать и координировать инициативы по employee experience, культурные ритуалы и ключевые моменты, отражающие ценности компании. — Отвечать за ключевые метрики employee experience: вовлечённость, чувство принадлежности, культуру, участие в программах признания, обратную связь и удержание сотрудников. — Создавать практические рамки, шаблоны и руководства для обеспечения последовательного employee experience. — Сотрудничать с HRBP, Talent Development, Internal Communications, Marketing, IT и другими подразделениями для интеграции employee experience. — Упрощать процессы, устранять избыточные HR-активности и улучшать путь сотрудника. Требования: — Отличное владение английским языком (письменно и устно). — Опыт 4+ года в области employee experience, вовлечённости сотрудников, культуры, HR-программ или смежных областях. — Подтверждённый опыт разработки, запуска и постоянного улучшения программ employee experience от начала до конца. — Сильные навыки управления программами и проектами, способность одновременно вести несколько инициатив и работать с разными заинтересованными сторонами. — Навыки системного мышления и умение объединять разрозненные инициативы в единую систему employee experience. — Опыт проведения исследований сотрудников, анализа обратной связи и данных вовлечённости, а также преобразования инсайтов в измеримые улучшения. — Отличные навыки управления заинтересованными сторонами и межфункционального сотрудничества. Плюсом будет: — Опыт работы с программами признания, вознаграждений или геймификации. — Знание принципов сервис-дизайна или картирования пути сотрудника. — Опыт работы с HR-технологиями или платформами вовлечённости сотрудников. — Опыт использования ИИ для улучшения внутренних процессов или employee experience. — Опыт работы в глобальных или распределённых организациях. Условия: — Частная медицинская страховка. — Спортивные бонусы. — Комплексная программа поддержки психического здоровья. — Бесплатные уроки английского языка (онлайн). — Курсы местных языков. — Оплачиваемый отпуск. — Поддержка в период декретного отпуска. — Программа вознаграждений за рекомендации. — Повышение квалификации, внутренние мастер-классы, участие в профессиональных конференциях и корпоративных мероприятиях.

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job We are looking for a proactive and passionate Marketing Executive to support the growth of our client's medical skincare portfolio. You will be responsible for executing marketing initiatives, conducting product training, supporting product launches, and working closely with the sales team to increase brand awareness and business growth. Key Responsibilities Plan and execute marketing campaigns and promotional activities. Conduct product training for internal teams and healthcare professionals. Support product launches, workshops, exhibitions, and marketing events. Develop marketing materials and coordinate digital marketing activities. Work closely with the sales team to drive product awareness and achieve business objectives. Monitor market trends, competitor activities, and customer feedback. Requirements Bachelor's Degree in Marketing, Business, Life Sciences, Pharmacy, Biomedical Science, or a related field. 2–3 years of marketing experience, preferably in medical aesthetics, medical skincare, healthcare, pharmaceutical, or medical device industries. Strong presentation and communication skills. Proficient in Microsoft Office. Willing to travel when required. Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job We are seeking motivated and results-driven individuals to join our client's team as Business Development Executive. In this role, you will be responsible for promoting medical aesthetic equipment brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions. Key Responsibilities Develop and execute effective sales strategies for medical aesthetic equipment to achieve sales targets Build and maintain relationships with healthcare professionals and clients Conduct demonstrations to showcase the benefits and features of medical aesthetic equipment Provide clients with information, including usage instructions and safety precautions Identify potential clients and generate new business opportunities Attend industry conferences and trade shows to generate leads and expand the customer base Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues Key Requirements Proven experience as a sales representative in the medical industry Knowledge of medical aesthetic equipment will be an advantage Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to build and maintain strong relationships with healthcare professionals and clients Results-driven mindset with a proven track record of meeting and exceeding sales targets Ability to work independently and as part of a team Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is actively seeking a highly motivated and detail-oriented Procurement Expeditor on behalf of a leading EPC client in the Oil & Gas sector in Saudi Arabia. In this role, you will play a critical part in ensuring the timely delivery of materials, equipment, and critical documentation to keep major EPC projects—specifically Gas Oil Separation Plants (GOSP)—on schedule. The work location would be in Haradh, Saudi Arabia. Key Responsibilities Supplier Coordination: Act as the primary point of contact between the project team and vendors to proactively monitor the manufacturing, fabrication, and delivery status of procured materials and equipment. Schedule Management: Track and verify vendor schedules against project milestones, identifying potential delays early and implementing effective recovery plans. Cross-Functional Collaboration: Liaise closely with Procurement, Engineering, Quality Control, and Project Management teams to ensure all material requirements and technical specifications are aligned and met. Documentation Tracking: Ensure the timely submission and approval of all required vendor data and documentation (e.g., inspection reports, shipping documents, material certificates). Reporting: Maintain and update daily/weekly expediting reports, tracking logs, and ERP systems to provide accurate visibility of procurement statuses to project stakeholders. Issue Resolution: Negotiate and resolve bottlenecks, supply chain disruptions, or logistical challenges that threaten project timelines. Requirements Education: Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a highly relevant discipline. Experience: A minimum of 2 years of professional experience in procurement, expediting, or supply chain roles. Industry Knowledge: Proven experience within the EPC Oil & Gas sector. Specialized Expertise: Direct experience with GOSP (Gas Oil Separation Plant) projects is highly preferred and will be considered a strong advantage. Technical Skills: Proficiency in tracking software, ERP systems, and standard MS Office applications (Excel, Word). Soft Skills: Strong negotiation, problem-solving, and communication skills, with the ability to maintain composure and drive results in a high-pressure, deadline-driven environment.

Location: Atlanta, GA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. ABOUT THE ROLE The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. WHAT YOU’LL DO - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes WHAT YOU’LL BRING - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes, not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production, not just building demos NICE TO HAVE’S: - You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints COMPENSATION Annual OTE range: $150,000–$250,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Role Summary The primary purpose of the Account Manager is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers, primarily in our Commercial segment. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. Additionally, you are responsible for driving platform adoption, assessing the overall health of a customer's engagement with Outreach, and providing strategic insight and guidance to customers aligned with their goals. Your primary points of contact within existing customers will include both above-the-line contacts (CRO, COO, CEO, CFO, and CISO) and below-the-line contacts (System Administrators, GTM Leaders, Marketing and Content, Revenue Operations, etc.). What you'll do — Manage the relationship with current customers, including contract renewals and identifying expansion opportunities — Drive platform adoption and assess health of customer engagement with Outreach — Provide strategic insight and guidance aligned with customer goals — Collaborate with above-the-line and below-the-line stakeholders across customer organizations — Aim to achieve customer retention, renewals, and expansion targets, with a focus on net revenue retention and renewal forecast accuracy — Act as a trusted advisor to the Revenue Office for customers — Leverage AI to surface signals, act on insights, and drive adoption Who you are — Growth-minded with a willingness to learn and adapt — Comfort using AI to inform and guide customer interactions — Curious, driven, and capable of owning customer relationships across renewals and expansions — Strong communication and relationship-building skills with diverse stakeholders Team & Company We are an AI-forward team embedding AI across our workflows and bringing that mindset to every customer conversation. Tech stack We embed AI across our own workflows and bring that same mindset to every customer conversation. Benefits & perks We celebrate wins together and support growth and learning within the team.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards organization builds the policies, evaluations, and enforcement systems that define and hold the limits on how Claude can be used. In this role, you'll own our conventional weapons work. Defining a crisp boundary between acceptable and harmful requests in this domain is difficult, because the underlying components are dual-use: the same capabilities that serve civilian engineering and research can also contribute to a weapons system. Building the threat models, evaluations, and detection systems that hold that boundary is the core of this role. Conventional weapons are increasingly defined by software, and the risks reach well beyond firearms: from a model operating a weapons system or writing guidance code, to the weaponization of dual-use platforms. The role spans every weapon class, up to autonomous systems that select and engage targets without human authorization. You will help define the line between prohibited weapons development and legitimate research and engineering work, and how to operationalize the distinction. This will include translating technical judgment into principles that engineers can implement and enforcement teams can act on. Key responsibilities Own and maintain Anthropic's conventional weapons policy, defining the boundary between the activities our models should and should not support Build the threat models and evaluations that measure how our models could contribute to weapons development, including the software and autonomy components that define modern weapons systems, and keep them current as the technology and its misuse evolve Partner with engineering to turn the policy into model guardrails, detection systems, and enforcement tooling Serve as the subject-matter expert for escalations involving conventional weapons content, including rapid response to emerging risks Build shared understanding of the policy across product, engineering, legal, and leadership, communicating its reasoning to technical and non-technical audiences Engage external experts as well as government and industry partners, and translate that engagement into stronger policy and enforcement Minimum qualifications Have deep, applied expertise in weapons systems and can translate complex technical evidence into sound policy judgments Experience in a relevant setting, such as a service research laboratory, a defense research or innovation agency, or a company that designs or builds weapons systems Can write clear, operationally precise policy and explain complex technical topics to non-specialist audiences Understand the legal frameworks governing weapons and their transfer, and can craft policy that holds up across jurisdictions Can do rigorous technical analysis of weapons systems using only open sources Are comfortable with ambiguity and drawn to problems that have no established playbook Are motivated by preventing misuse without obstructing the legitimate work in the field Preferred qualifications A working understanding of machine learning and large language model fundamentals Hands-on engineering experience in a weapons-relevant technical domain, such as systems engineering, robotics and autonomy, guidance/navigation/control, sensors and signal processing, aerospace or mechanical engineering, materials and energetics, or embedded software Hands-on experience applying arms export controls (ITAR/EAR) or international arms-control regimes Experience building or evaluating classifiers, including LLM-based ones, and reasoning about precision and recall for rare, high-consequence categories Trust & safety or product policy experience at a technology platform The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - US; Boston, MA; New York, NY Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: This role can be based remotely in the U.S. Ideally SF, NYC, or Boston. LangChain is building the infrastructure that powers the next generation of AI applications. Our tools are used by thousands of developers and teams to build, debug, and ship production-grade LLM-powered products. As our product surface area grows, so does the need for a cohesive, scalable, and high-quality UI foundation. That’s where Design Systems comes in. We’re looking for a Design Systems Engineer to help build, own, and evolve LangChain’s component library—the foundation that our frontend teams rely on to ship fast without sacrificing quality, accessibility, or consistency. This role sits at the intersection of Design and Engineering. You’ll work closely with designers, product engineers, and platform teams to turn design intent into robust, reusable components and tooling that scale across the product. You’ll have ownership, influence, and your work will be directly consumed across LangChain’s products. WHAT YOU'LL DO: - Build out LangChain’s component library - Design and implement reusable, composable React components that are flexible, accessible, and production-ready - Partner closely with designers to translate design systems, tokens, and interaction patterns into code - Build reliable UI quality systems - Develop design system tooling and improve workflows around theming, tokens, versioning, testing, and component discovery (e.g. Storybook) - Make thoughtful architectural decisions that enable accessibility, performance, consistency, and maintainability across LangChain’s UI stack - Improve UI build and test workflows - Optimize build performance, bundling strategy, and package versioning for the component library - Maintain tooling for testing, dependency management of the UI app WHAT YOU'LL BRING: - Extensive experience building modular, composable, and well-documented component libraries and/or design systems - Deep knowledge of React, TypeScript, HTML, and CSS, familiarity with: styling approaches (CSS Modules, CSS-in-JS, Tailwind, Sass, etc.) and design system toolings (Storybook, Chromatic, tokens pipelines, etc.) - Experience collaborating closely with designers and non-engineering partners - Strong attention to detail and a high bar for craft and genuine passion for accessibility and inclusive design - Familiarity with testing UI components and visual regression testing Annual salary range: $180,000 - $240,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: India; Philippines; Pakistan; Lebanon; Egypt KAIZEN Asset Management Services is looking for a dedicated and skilled Project Accountant to join our team in a remote capacity. As a Project Accountant, you will play a crucial role in overseeing and maintaining the financial health of our various property management projects. Your expertise in accounting will ensure that project budgets are adhered to and all financial transactions are accurately recorded and reported. Your daily responsibilities will include managing budgets, conducting financial analysis, and reporting on project status to ensure our projects are financially sound and compliant with industry standards. This remote role offers flexibility while being part of a team that values collaboration, innovation, and excellence in property management. Key Responsibilities Prepare and maintain project budget forecasts, actuals, and variance analyses. Monitor project expenditures to ensure compliance with approved budgets. Review and approve invoices and ensure timely payment to suppliers and contractors. Prepare monthly financial reports on project performance for management review. Assist in the month-end and year-end financial closing processes. Collaborate with project managers to provide insights on cost control and financial planning. Ensure that all financial activities align with company policies and accounting standards. Perform reconciliations of project accounts as necessary. Support the senior finance team in ad-hoc reporting and financial analysis. Maintain comprehensive project documentation for audit purposes. Requirements Bachelor's degree in Accounting, Finance, or related field. Minimum of 3 years of experience in project accounting or related finance role. Strong knowledge of accounting principles and practices related to project management. Proficiency in accounting software and Microsoft Office applications (especially Excel). Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to work independently and manage multiple projects simultaneously. Effective communication skills, both written and verbally. Experience in the real estate or property management industry is a plus.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day. This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale. This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective. WHAT YOU'LL DO In your first few months, you’ll focus on: - Iterating on and improving internal tools that power IT and security workflows - Deploying a DLP solution and integrating it into automated enforcement pipelines - Building API-driven integrations between internal systems and our compliance automation platform More broadly, you will: - Design and scale internal infrastructure using code and infrastructure-as-code practices - Build and maintain internal tools and services - Improve and develop automation pipelines for provisioning, access management, and security controls - Treat IT systems like software: versioned, tested, and continuously improved - Partner with Platform Engineering and Security to implement scalable, programmatic solutions - Create clear, durable documentation to support long-term scalability WHAT YOU’LL BRING - Think of IT problems as engineering problems, and default to building over manual work - Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC) - Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare) - Have extensive experience with IaC (Terraform) - Are comfortable writing code for automation (e.g., Python, Bash, or similar) - Have experience building internal tools or services that integrate via APIs - Are comfortable working with CI/CD concepts and automation pipelines - Are fluent in using and administering modern AI tooling - Understand SaaS lifecycle management and compliance requirements - Communicate clearly and document your systems well - Are comfortable operating independently in a fast-moving environment EVEN BETTER... - Background in software engineering or prior experience on a product engineering team - Experience building internal platforms or developer tooling - Familiarity with security tooling such as CASB, EDR, or MDM - Experience with access audits, data residency, or compliance controls - Experience deploying systems using AWS and infrastructure-as-code OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: - IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity. - Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs. - Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate. - AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations. - Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. - AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory. - Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location. - Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors. - IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience. - SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review. - IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning. - Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working. - IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning. WHAT YOU’LL BRING - Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment. - Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software. - SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership. - Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly. - Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change. - Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff. - Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations. - AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor. - Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices. - Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate. - Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote. - Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays. EVEN BETTER… - Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side. - Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly. - Past experience with Apple Business Manager or zero-touch deployment tools. - Passion for documentation, process improvement, and enabling others to solve simple issues themselves. - Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices. - Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments. The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role will need to be available to travel to support events, shows, presentations, and calls. You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements! Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI. What You'll Do Executive Support Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments. Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism. Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events. Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption. Travel will be required to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements. Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences. Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion. Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information. Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events. Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness. Workplace Technology Support Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience. Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases. Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan. Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows. Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions. Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality. Deliver clear communication and practical automation-focused solutions that help employees stay productive. Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary. Endpoint Reliability & Device Lifecycle Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments. Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate. Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness. Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards. Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning. Maintain consistency in supported hardware, operating systems, and workplace technology standards. Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions. Collaboration & Workplace Technology Partnerships Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards. Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments. Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration. Support offsite events and shows as needed (travel required). Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption. Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions. Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies. Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems. Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements. Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems. Cross-System Ownership Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains. Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure. Recognize patterns across incidents and identify when issues represent broader systemic challenges. Drive coordination with engineering, security, and infrastructure teams to implement durable fixes. Operational Improvement, Documentation & Automation Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities. Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively. Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams. Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles. Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness. Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches. Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities. Proactively improve support operations by reducing manual effort and increasing consistency across common issue types. What You'll Bring Experience in the dedicated Executive Support space 3+ years of experience supporting enterprise desktop environments or workplace technology systems. Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support. Experience supporting collaboration tools, productivity platforms, and workplace technology environments. Familiarity with endpoint management tools or enterprise IT management platforms. Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows. Experience using service management platforms such as ServiceNow or similar tools. Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly. Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles. Experience identifying trends, improving processes, or building automation initiatives is preferred. Core Requirements Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity. Owns complex technical issues through resolution, including cross-team coordination when required. Owns the reliability and consistency of endpoint and workplace technology systems. Identifies patterns, trends, and opportunities for improvement, including automation and process optimization. Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer. Collaborates effectively across teams while maintaining accountability for outcomes. In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more. Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $91,100 — $136,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.