Location: Austin, TX
Position:
Mechanical Engineer
Location:
Austin, Texas
Job Overview:
Infinitum is looking for a full-time Mechanical Engineer to work on site in our fan engineering team. In this role you will be a key contributor in developing proprietary commercial and industrial fan systems for Infinitum.
Key Responsibilities:
Conduct product design and development following general design guidelines and tools including CAD programs.
Conduct calculations and analysis using closed-form methods, computer applications, and FEA and other simulation tools. Develop calculation tools for specific problems.
Support other departments and customers by addressing technical questions under general design guidelines.
Review drawings, schematics, bills of material, and other documentation necessary to manufacture, test, install, and commission products.
Create and enhance specific design guidelines by leveraging past experience and technical learning.
Develop new products by providing input on specifications, designing and building prototypes, devising validation tests, and preparing supporting documentation.
Provide input to project feasibility and cost analysis.
Participate in product improvement, productivity improvement, standardization, cost reduction, and cycle time reduction initiatives. Lead some of these initiatives.
Provide disposition to non-conformances and participate in corrective actions providing technical input based on established design guidelines.
Qualifications and Skills
Must-Have Skills:
Bachelor's degree (B.S.) from a four-year college or university in Engineering or Physical Science with 4+ years of related work experience, or an equivalent combination of education and experience.
Basic design knowledge of machined components, sheet metal parts, castings, and injection molded components.
Proficiency in SolidWorks (CSWP preferred), including sheet metal design and generating manufacturing drawings.
Understanding of ASME Y14.5 GD&T and how to apply it to manufacturing drawings.
In-depth understanding of design for manufacturability and manufacturing processes particularly regarding sheet metal fabrication.
Ability to multi-task and prioritize tasks independently based on internal guidelines and should be comfortable wearing multiple hats within the organization.
Good-to-Have Skills:
Experience using FEA software conducting stress and/or thermal analysis.
Experience using CFD software conducting fluid/thermal analysis.
Experience with PDM or other document management software.
Experience with rotating equipment, motors/VFDs, and commercial/industrial fans.
Familiarity with AMCA/ANSI/ISO/UL/ETL/NEC standards regarding commercial and industrial fans.
Basic programming skills in any language such as VBA, Python, .NET, etc. and the ability to utilize those skills to solve complex engineering problems.
Project management experience especially regarding new product development/introduction (NPD/NPI).
Benefits:
We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals.
Comprehensive Health Coverage (Medical/Dental/Vision)
Short-Term & Long-Term Disability Coverage
Health Savings Account (HSA) – includes employer contributions.
Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
401(k) – Traditional and Roth
Stock Options
Open Paid Time Off (PTO)
12 Paid Holidays
Potential Relocation Assistance
Flexible schedule – including hybrid possibilities
Company Paid Lunch on Thursdays
Community Give-back Opportunities
Infinitum embraces diversity and is an equal opportunity employer.
Agency representatives, we appreciate your interest, but we've got this!
Location: Newark, NJ; Greater New York City Area
Workplace: hybrid
Role Overview:
We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
5+ years of Product Management experience building and scaling SaaS products.
2+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Health, Dental, Vision, & 401k.
PTO – including vacation, sick leave, and holidays.
Commuter Benefits Program.
Short and Long Term Disability.
Flexible working arrangements.
Tuition Reimbursement Program, and more.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Oklahoma, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
Nebius is building next generation, high density AI infrastructure, and we are looking for a
Data Center Operations Manager - Critical Infrastructure
to own the performance, reliability, and operational excellence of our data center facilities.
This is a
critical facilities leadership role
, responsible for
power, cooling, and environmental systems
that support GPU driven workloads. You will ensure our sites operate with
maximum uptime, efficiency, and safety
, while also supporting
capacity expansion and infrastructure improvements
as we scale.
Unlike a pure construction role, this position is focused on
steady-state operations, incident management, and long term facility performance
, with involvement in
commissioning and new site readiness
where needed.
Responsibilities:
Critical Facilities Operations
Own day to day operations of
electrical and mechanical systems
including UPS, generators, switchgear, PDUs, chillers, CRAH/CRAC units, and cooling infrastructure
Ensure
high availability and uptime
of all critical systems supporting data center operations
Lead
incident response
for facility related events, including root cause analysis and corrective actions
Monitor system performance via BMS/DCIM and drive improvements in reliability and efficiency
Maintenance & Vendor Management
Oversee
preventive and corrective maintenance programs
for all facility systems
Manage and hold accountable
third party vendors and service providers
Ensure all maintenance activities follow
SOPs, EOPs, and MOPs
Drive standardization and continuous improvement of operational procedures
Capacity, Efficiency & Optimization
Partner with engineering and operations teams on
capacity planning and infrastructure scaling
Monitor and improve
PUE and overall energy efficiency
Identify and implement
reliability and sustainability improvements
across facilities
Support high density environments, including
air and liquid cooling strategies
aligned with modern AI workloads
Compliance, Safety & Risk Management
Ensure compliance with
local regulations, safety standards, and industry best practices
Maintain strong adherence to
HSE (Health, Safety, Environmental)
standards
Lead audits, inspections, and documentation for operational readiness
Act as the primary point of contact for
facility related regulatory interactions
Commissioning & Site Readiness (Light but Important)
Support
commissioning, testing, and handover
of new or expanded infrastructure
Participate in
FAT/SAT and system validation
for critical equipment
Ensure smooth transition from
construction to steady state operations
Validate that systems are operationally ready with proper documentation and procedures
Cross-Functional Collaboration
Partner closely with:
Data Center Operations teams
Infrastructure & deployment engineers
Network and hardware teams
Act as the
bridge between facilities and IT infrastructure
, ensuring both layers operate seamlessly (a key distinction in Nebius environments)
Support broader operational goals around
scalability, reliability, and standardization
Requirements:
7–10+ years of experience in
data center or mission critical facilities operations
Strong hands on knowledge of
critical infrastructure systems
:
Electrical distribution (UPS, generators, switchgear)
Cooling systems (chillers, HVAC, CRAH/CRAC, liquid cooling exposure preferred)
Experience operating in
high availability environments
with strict uptime requirements
Proven experience managing
vendors, maintenance programs, and incident response
Familiarity with
BMS/DCIM systems and operational monitoring
Experience developing and enforcing
SOPs, EOPs, and MOPs
Strong understanding of
safety, compliance, and regulatory requirements
Preferred:
Experience in
hyperscale, colocation, or AI/GPU driven data centers
Exposure to
high-density environments and advanced cooling solutions
Experience supporting
new site builds, commissioning, or expansions
Basic understanding of
IT infrastructure (rack, power distribution, hardware)
to effectively partner with engineering teams
Key employee benefits:
Health insurance:
100% company-paid medical, dental and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave
: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance:
Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $120,000 - $145,000 based on your experience
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Sr. Director, AI Enterprise Partnerships
· Turing Intelligence · United States (New York City preferred) · Full-time
Turing Intelligence builds and deploys AI systems for Global Financial customers and some of the world’s largest financial institutions, including the world’s largest asset manager, a leading global alternative asset manager, a top-tier investment bank, and a Fortune 50 consumer goods company. We run as a startup inside Turing, and our forward-deployed engineers work directly in client environments.
The foundation-model providers sell models and enterprise agreements, but they do not want to staff the implementation. Their customers still need someone to build real systems on those models, and that is our business. When a model provider recommends implementation partners into one of its enterprise accounts, we want Turing to be on that list.
We already have working relationships with two of the leading foundation-model providers. Both partners know us, but almost no revenue flows through either channel yet. We are hiring the Sr. Director, AI Enterprise Partnerships to change that: to sell Turing through and with these partners, run the partner programs behind that motion, and own the revenue that comes through the channel.
This is a hands-on, player-coach role. You will work on your own at first, and if the channel proves itself, you may build a team under it.
What you'll do
Sell through and with our partners
Pitch Turing to the partners' account executives and field teams, so they recommend us into their enterprise accounts
Build partner-sourced and partner-influenced pipeline by mapping partner account teams onto our target accounts and joining their account planning
Co-sell in the field: joint account plans, shared pursuit calls, and joint proposals
Route Turing-originated enterprise demand toward partner consumption, which earns referrals back to us
Own the revenue that comes through the channel, and grow it quarter over quarter
Run the partner programs
Manage each program end to end: onboarding, registrations and referrals, certifications, tier progression, partner credits, market development funds, and training
Keep the paperwork and tracking tight and consistent, and own partner pipeline reporting as the single source of truth inside Turing
Run the partner cadence: regular partner check-ins, quarterly business reviews, executive meetings, and partner events
Keep our engineers certified and current on each partner's platform, and turn each model or platform launch into activity across our accounts
Treat competing partners fairly
Manage partners who compete with each other, keeping each partner's information separate and giving none of them an advantage over another
Raise conflicts early and honestly, including where a partner's own services team competes with us or where our delivery capacity cannot back a commitment we are asked to make
Work across Turing
Run the channel much as a general manager runs a vertical, working mostly with our financial services (BFSI) business and with other verticals as accounts require
Build the case studies and references partners ask for before they recommend us, starting from delivered work and new wins
Partner with our delivery leaders to make sure every commitment made through the channel can be staffed and delivered
What we're looking for
Required
5+ years in partnerships, alliances, or channel, including at least 2 years carrying a quota or a partner-sourced revenue target
Partner or alliance experience on the services side: you have managed a professional services or consulting firm's partnerships with cloud or technology vendors, ideally at a boutique or mid-size firm
Both halves of the job: you have pitched your firm to a vendor's account teams and won referrals, and you have run a partner program's registrations, co-sell, tiers, and funding
Fluency in the partner playbook: sourced versus influenced attribution, deal registration, co-sell, cloud marketplaces, and market development funds
Discretion: you can manage partners who compete with each other and keep each relationship fair and separate
Commercial judgment: you can read a P&L, model a referral structure against a margin floor, and tell revenue from profitable revenue
Range: comfortable with a partner's field rep and a partner's executive, and with a delivery lead and a general manager inside Turing
A player-coach who wants to do the work directly and build a channel from early stage
Preferred
AI experience: partnerships with a foundation-model provider or AI platform, or selling AI implementation work
Enough technical fluency to discuss model selection, agents, and deployment with an enterprise CTO or a partner's solutions architect
Experience managing two or more competing vendor partnerships at the same time
Experience selling into enterprise financial services
How you'll be measured
The first measure is revenue, and revenue growth, through the partner channel. Behind it sit partner-sourced pipeline, partner-influenced revenue and joint customer wins, gross margin on partner-sourced work, partner tier progression, and the number of certified engineers on each partner platform.
Compensation
The compensation range for this role is $240,000–$260,000.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale.
Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our customers and make secure development easier across Harvey.
WHAT YOU'LL DO
You'll partner directly with our Senior Director of Product Security to translate the broader security strategy into focused priorities and measurable outcomes for your team. You'll hire, develop, and lead Product Security Engineers, establishing clear ownership and helping them become trusted partners to their engineering counterparts. Working closely with Engineering, Product, Infrastructure, and Security, you'll align security investments with business priorities and the technical realities of our platform.
Day to day, you'll own your team's planning, prioritization, and delivery. You'll provide technical direction on architecture reviews, threat modeling, and remediation, helping engineers navigate complex security tradeoffs. You'll scale the team's impact through automation, developer tooling, and secure-by-default patterns, while using what your team learns to improve our security standards and engineering practices. You'll communicate risks and progress to engineering leaders, build alignment on priorities, and hold the team accountable for meaningful improvements to Harvey's security.
WHAT YOU HAVE
- Experience managing Product Security or Application Security engineers at a growing technology company
- A strong engineering background with deep expertise in modern application security and cloud-native architectures
- A track record of delivering security improvements through engineering, automation, and close partnership with development teams
- Experience hiring, mentoring, and developing security engineers, with a focus on technical growth and clear ownership
- The ability to translate broader security goals into focused team priorities and measurable results.
- Sound technical judgment and the ability to earn credibility with senior engineers and influence cross-functional partners.
COMPENSATION
$272,000 - $390,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale.
Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our customers and make secure development easier across Harvey.
WHAT YOU'LL DO
You'll partner directly with our Senior Director of Product Security to translate the broader security strategy into focused priorities and measurable outcomes for your team. You'll hire, develop, and lead Product Security Engineers, establishing clear ownership and helping them become trusted partners to their engineering counterparts. Working closely with Engineering, Product, Infrastructure, and Security, you'll align security investments with business priorities and the technical realities of our platform.
Day to day, you'll own your team's planning, prioritization, and delivery. You'll provide technical direction on architecture reviews, threat modeling, and remediation, helping engineers navigate complex security tradeoffs. You'll scale the team's impact through automation, developer tooling, and secure-by-default patterns, while using what your team learns to improve our security standards and engineering practices. You'll communicate risks and progress to engineering leaders, build alignment on priorities, and hold the team accountable for meaningful improvements to Harvey's security.
WHAT YOU HAVE
- Experience managing Product Security or Application Security engineers at a growing technology company
- A strong engineering background with deep expertise in modern application security and cloud-native architectures
- A track record of delivering security improvements through engineering, automation, and close partnership with development teams
- Experience hiring, mentoring, and developing security engineers, with a focus on technical growth and clear ownership
- The ability to translate broader security goals into
COMPENSATION
$272,000 - $390,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team!
About the job
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation
Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting.
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests.
Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment
Previous software development experience in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Building with REST APIs
Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences
Desired:
Experience with new business accounts and evangelizing new use cases and technology
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Previous experience in Telecom, SIP, Contact Center, or Security
Experience with sales methodologies
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 19, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United Arab Emirates
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators.
This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity.
Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.
THE OPPORTUNITY
- Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness
- Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices
- Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning
- Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios
- Collaborate with Group Security and IT to:
- Align UAE-specific regulatory controls with global policies and control frameworks
- Contribute to the development of security policies to meet international and UAE compliance requirements
- Conduct security control validation and document evidence for internal/external audits
- Participate in remediation planning for audit findings and track progress to closure
- Support the RISO in preparing and submitting regulatory documentation to regulators
- Prepare and present security and resilience reports for internal governance committees and local entity management
- Assist in responses to regulatory examinations, including due diligence and compliance queries
- Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations
- Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities
- Coordinate with cross-functional stakeholders to embed security requirements into operational processes
WHAT YOU WILL DO
- Regulatory Governance
- Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level
- Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand
- Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue
- Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs
- As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team
- ICT Risk and Security
- Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead
- Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements
- Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams
- Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators
- Operational Resilience
- Lead business impact assessments, critical function mapping, and business continuity planning at the entity level
- Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning
- Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements
- Group Liaison
- Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance
- Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand
- Represent entity priorities in group-led security initiatives and governance forums
WHAT YOU BRING
- 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment
- Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent
- Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred
- Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment
- Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level
- Familiarity with ICT outsourcing and third-party risk management within group structures
- Ability to translate technical risk into board-level narrative and regulatory-grade documentation
- Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity
- Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams
- Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred
- Familiarity with EU frameworks such as DORA and MiCA is strongly preferred
WHY THIS ROLE
- You will hold a named role within a regulated entity with accountability and board-level visibility
- You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry
- You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up
- Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead
- The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA
- You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: London
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT:
The successful candidate will join the global infrastructure team at QRT. You will be responsible for architecting, engineering and subsequent delivery oversight across all aspects of the QRT network estate but with particular focus on our colocation infrastructure. The trading infrastructure is a combination of wide area connectivity and ultra low latency trading infrastructures.
Scope of the team is to deliver network solutions which enable full lifecycle management (architect, design, build, operate, retire) for our network components across core network switching, firewalls, load balancers, instrumentation/telemetry, network CMDB and automation. It is crucial that any candidates must be able to demonstrate delivery of complex networks, at scale, which have been delivered through a software and automation driven mindset.
You will have deep knowledge of high-performance networking including detailed knowledge of the product capabilities and roadmaps from the likes of Cisco, Arista and Fortinet. You will have direct experience of delivering and managing network solutions supporting corporate infrastructure and exchange specific ultra low latency infrastructure with associated automation, telemetry and instrumentation frameworks.
Your present skillset:
As a senior network engineer, you will partner closely with the project management teams and work in a highly collaborative manner within the network team and the wider organisation
You will be member of an existing engineering team where you have direct responsibility and accountability for a complex and high-performance network infrastructures
You will be able to demonstrate expert knowledge of delivering complex network architectures delivered via software driven and agile methodology
You will have deep knowledge of delivering networks supporting high-performance and low latency computing architectures
You will have deep knowledge of the network vendor ecosystem and be able to demonstrate building engineering relationships at senior layers with vendor product and engineering teams
You will stay informed on industry trends and emerging technologies to ensure the network infrastructure remains cutting-edge
You will have knowledge of wide area network engineering focused on traffic prioritisation and steering. It would be good to have experience of Segment Routing.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
You lead the team that owns the analytical backbone of how the Operations Department understands its own performance. Sitting within the Strategic Operations & Analytics team, you manage a small team of analysts whose work is used every day by leaders across CX, Fraud, Payments, WFM, and VIP. You also remain directly involved in the work.
This is a hands-on manager role, roughly an even split between leading the team and doing the work. You will write and optimize SQL, review your team's models and analyses, and own complex cross-functional initiatives end-to-end. You will set the bar for that work, develop the people doing it, and be accountable for what the team ships. You’ll work closely with the Sr. Manager of Strategic Operations, who provides strategic direction, executive alignment, and support navigating priorities and cross-functional dependencies.
We are actively building toward an AI-first way of operating, and this team is central to it. The right person is technically sharp, relentlessly detail-oriented, and genuinely curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself and your team to a high bar.
What You'll Do
Leading the team
Manage, coach, and develop a team of 2–3 analysts, including goal setting, regular feedback, performance management, and career development.
Set and hold the technical and analytical bar for the team's output, through direct review of SQL, dbt models, dashboards, and analyses.
Manage day-to-day prioritization across the team’s queue of Ops stakeholder requests, escalating broader tradeoffs and resourcing decisions to the Sr. Manager when needed.
Analytical work and insights
Personally lead complex, cross-functional analytical initiatives end-to-end from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation.
Diagnose root causes in the data rather than symptoms, and translate the diagnosis into a concrete recommendation.
Lead scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions - shaping how the question itself gets framed.
Set standards and guide the team’s approach to Ops dashboards and reporting, ensuring leaders have clear visibility into performance through well-defined KPIs and documented assumptions.
Present findings to operational stakeholders and senior leadership, and defend your methodology under scrutiny.
Analytics foundations and automation
Own the quality and reliability of the dbt models and analytical datasets maintained by the Ops Analytics team.
Partner with central data teams as needed on upstream pipelines, data-platform needs, etc., representing Ops requirements and escalating reliability issues when needed.
Help the team replace recurring manual data pulls with maintainable reporting, automation, and alerting.
AI enablement
Partner with the Sr. Manager and Strategic Operations leaders on the Ops analytics AI roadmap, bringing an analytics perspective to use-case prioritization, data readiness, and validation.
Ensure the team provides the trusted data, metrics, and evaluation frameworks needed to support agent development.
Track and report on the performance of deployed agents against agreed-upon Ops goals.
Help establish where AI can be trusted in analytical workflows and where human review and judgment should remain in the loop.
Required Qualifications
6+ years in analytics, business intelligence, data analytics, or strategic operations.
2+ years directly managing analysts as direct reports
, including performance management, hiring, and career development. This is not a first-time manager role.
Advanced, hands-on SQL.
You write, QA, and optimize complex queries yourself today, and you review others' work at that level. This role includes a live, on-screen technical exercise.
Working fluency in dbt:
You can build and review models, make sound design decisions, and identify issues in your team’s work.
Demonstrated experience owning complex, cross-functional projects end-to-end, from ambiguous ask to stakeholder-ready recommendation.
Experience building and maintaining dashboards in Sigma, Tableau, or a comparable tool.
Strong stakeholder management: you communicate complex problems clearly to senior leaders and propose alternative approaches when the data warrants it.
High attention to detail - you and your team catch data quality issues before they surface in leadership reporting.
Preferred Qualifications
Experience supporting AI/ML workflows, agent builds, or automation initiatives.
Python or a similar scripting language for data manipulation and automation.
Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
Experience in gaming, fintech, or sports.
Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-JM3
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$138,000
—
$170,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Santa Clara, CA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
LG NOVA, LG Electronics North America Innovation Center
You are not applying for a job. You are here to found LG's next company.
LG NOVA builds new ventures and spins them out as real businesses. We are looking for a small group of founders to validate and launch the next one, with LG's balance sheet and government relationships behind them. We are recruiting now for our next Founder in Residence cohort, with the first 90 day validation sprint targeted to begin on
December 1, 2026.
This is a founding seat, not an advisory one. If the venture proves out, you lead it as Founder and CEO.
The mandate is open on purpose
We are not handing you a problem to solve. The strongest ventures come from founders who already see something the market has missed, so we are domain agnostic by design. While we stay open on the domain, we are focused on AI enabled software ventures with strong commercial potential.
We are looking for candidates with experience building, leading, or commercializing businesses at the core AI layer or adjacent products/tools, rather than mainly building applications using AI. The strongest candidates bring experience and a solid understanding of the AI lifecycle, including model training or fine tuning, evaluation, deployment, inference, optimization, and production scale operation. This experience may come from technical development, product leadership, or building and commercializing AI platforms and infrastructure businesses. Hands-on engineering experience is valuable but not required.
Relevant areas of business may include:
AI Management, Development Platforms
Agentic Coding, Dev Automation
Agent Orchestration, Workflow Automation
AI Safety, Security, Compliance
Data Infrastructure, Data Generation, Curation
Relevant experience may include model training infrastructure, inference and serving, model optimization, AI runtimes, agent infrastructure, orchestration, evaluation, observability, governance, data infrastructure, or AI native developer platforms. You should understand model and data pipelines, compute and performance trade offs, production reliability, and the economics of running AI systems at scale.
Strong preference goes to candidates who have built, led, or commercialized reusable AI infrastructure, platforms, or developer tooling that many applications or enterprise customers can build on. We value founders who can translate technical capabilities into differentiated, commercially viable B2B ventures, supported by strong customer relationships and a track record of generating revenue.
Bring the problem you have unfair insight into, the buyers you already know, and the conviction that it should exist as a company. Every venture in this cohort is AI native.
We are building software only, so no hardware, and nothing capital intensive to get off the ground. The industry is yours to pick, but for this cohort we are not considering health or clean tech, which sit with other teams at LG NOVA, so if that is your space this is not the cohort for it.
This is not an accelerator. We are looking for founders who want to build and validate a new venture from the ground up. If you already have a company or a product you are trying to push forward, this is not the right fit.
Who we are looking for
You are a domain operator with deep access to the buyers in your space. You have built or commercialized something real and have raised funding before. People in your industry take your call. Maybe you founded before, maybe you raised before, maybe you ran a business line that behaved like a startup. You move fast when the path is unclear, and you close.
The profile we want
Founder, repeat founder, or founding executive experience
Deep expertise and credibility in a specific industry or problem space
A live network of buyers and decision makers in your domain that you can call on
A track record of building, commercializing, or scaling something new
Comfort in ambiguity with a bias toward evidence and revenue
A clear view on why AI makes your venture buildable now and not three years ago
What LG NOVA offers
You get resources most early founders would fight for.
Competitive compensation at market rates while you do the work
A concept testing budget so you can put real money behind proving demand
A budget of up to $500K to carry a validated idea toward commercialization, setting you up for a Seed round
Government partnerships across multiple US states that open real doors to pilots, design partners, and first customers
An LG backed fund that gives validated ventures a direct path to capital, so you are not starting your raise from zero
Market research, market sizing, and financial modeling done alongside you, not billed back to you
Engineering services to help you test and build
Equity in the venture you validated and commercialized if it progresses to a Seed round
You validate. We resource it.
How the program runs
The program runs in two sprints.
Sprint 1 is 90 days of validation
. You define a specific high value problem, identify the economic buyer, test willingness to pay, and generate hard evidence that a venture should exist. The point is proof, not a product.
We run this in the open with you. You meet with us weekly to review progress and evidence, and at set checkpoints around Day 30, 45, and 60 we decide together whether to sharpen the concept, redirect it, or stop it. Redirecting or stopping a concept early is part of how this works, not a mark against you.
Sprint 1 ends with a panel review on Day 90. That panel decides whether the venture continues into Sprint 2.
Sprint 2 is around 180 days of building toward venture formation
. You move from evidence to commercialization, early customers, and the foundation of a company. If the venture earns it, you become Founder and CEO of a new business built with LG behind you.
What you will do
Develop and sharpen a venture thesis in a space you know cold
Run buyer discovery with the people who actually hold the budget
Pin down the economic buyer, the budget owner, and how they buy
Validate the pain, the workflow, and the real size of the demand
Design and test a paid pilot, a design partner program, or an early offering
Secure concrete evidence of willingness to pay, whether a paid pilot, a signed letter of intent with commercial terms, or a design partner agreement, from a named buyer
Build the commercialization plan and the business model
Bring back a recommendation grounded in what the market told you
What success looks like by the end
A clearly defined venture opportunity
A validated customer and economic buyer
Hard evidence of demand
A credible path to revenue
Signed design partners, pilots, or customer commitments
A commercialization plan that scales
Enough conviction that LG should invest and build
The details
This is a contract, hybrid role based in Santa Clara, California, structured as two consecutive sprints. It is a full-time, exclusive engagement. While you are in the program you are not building, advising, or holding an active role in another startup, including as a passive or part time founder. Your focus is this venture and nothing else.
Compensation is annualized and paid during each sprint.
Sprint 1, the first 90 days, pays an annualized equivalent of $180,000 to $200,000
, plus a dedicated concept testing budget.
Sprint 2, around 180 days, pays an annualized equivalent of $200,000 to $240,000,
contingent on completing Sprint 1 and being selected to continue into commercialization.
The ventures built here are LG ventures. The work and IP you create during the program belong to LG NOVA, and in return you share in the upside through equity if the venture progresses to a Seed round, and the path to Founder and CEO if it spins out.
We are selecting a very small, highly selective founding cohort for this round, so the bar is high and the opportunity is real. If your venture spins out and you step into Founder and CEO, your executive package, including salary, equity, and other terms, is negotiated separately as part of forming and financing the new company.
Location & Work Schedule
This hybrid role requires eight hours of onsite work each Tuesday, Wednesday, and Thursday at our Santa Clara office. Mondays and Fridays may be worked remotely.
#LI-JH1 #HYBRID
Recruiting Range
$180,000
—
$200,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process. You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptal’s value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path. You will need to bring clarity and articulate value across Toptal’s full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings. Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise.
Responsibilities:
— Run high energy, open-ended discovery on every inbound conversation, quickly establish rapport, understand what prompted the client to reach out, and uncover the business objective behind the stated request.
— Build the necessary sales momentum to keep clients engaged, earning the right to recommend before you recommend.
— Quickly identify what is driving the need, whether there is a real opportunity, identify the metrics that matter most to the client, and who is involved in the decision.
— Explain why the relevant Toptal offering fits, address the client’s concerns, and ask for commitment.
— Manage deal cycles from discovery through close and maintain accurate pipeline and forecast data in CRM.
— Give necessary specialists a clear account of the client’s needs and prepare them for subsequent conversations.
— Stay close as technical questions are resolved and keep the client engaged through the next decision.
— Maintain clear next steps, timing, and blockers for each active opportunity while responding to new inbound requests.
— Understand the client’s broader growth plans including global hiring, EOR and payroll needs, marketing and sales growth, financial, and technology challenges.
— Position Toptal as a strategic partner rather than a single-transaction vendor.
— Execute a client-centric approach across every interaction during pre-defined working hours, run rapid research on clients before outreach, ask focused questions to fill the gaps, and stay current on industry trends and the competitive landscape.
— Work with team and cross-functional partners including matching, delivery, HireGlobal, and Toptal’s service offerings experts to respond promptly to high-volume inbound inquiries and bring the right expertise into a deal at the right moment.
— Communicate clearly over Zoom and Slack.
— Review own calls, seek and act on feedback, and contribute learnings back to the team.
Onboarding and development expectations include learning Toptal’s model, sales training, mock calls, running inbound conversations independently, managing leads and opportunities, meeting sales and quality targets, mentoring new team members, and contributing to team efficiency.
Required Qualifications:
— 2–3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or related role).
— Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close.
— Experience coordinating parallel sales opportunities and maintaining sales momentum while other teams complete necessary work.
— Outstanding written and verbal communication skills.
— Full availability during working hours to take client calls.
— Ability to work and thrive in a fast-paced, rapidly growing company managing a high volume of clients alongside competing deadlines.
— Exceptional time management skills.
Preferred Qualifications:
— Software, tech, or professional-services sales experience.
— Exposure to named sales methodologies such as MEDDPICC, Challenger, SPIN, Sandler, or similar.
— Experience selling more than one product or service line into the same account.
— Familiarity with global hiring, EOR, or payroll concepts.
— Fluency with modern sales tooling including AI-assisted research, call review, and CRM workflows.
Core Competencies:
— Consultative discovery with open-ended questions and diagnosis before prescription.
— Qualification discipline to distinguish interest from intent.
— Business acumen to hold credible conversations about growth, hiring, cost, and risk.
— Point of view to bring insight and respectfully reframe client thinking.
— Client-centricity to uncover and resolve client issues through value-based selling and directness about fit.
— Will to win, naturally competitive and aiming to exceed quota.
— Learn-it-all mindset seeking feedback and sharing learnings.
— Ownership as a self-directed individual contributor accountable for pipeline and results while collaborating effectively.
This is a remote position. Visa sponsorship or assistance is not offered. Resumes and communication must be submitted in English.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We're looking for a Senior Recruiting Coordinator to own how our Almaty recruiting team runs day to day.
Our Almaty recruiting team hires across Engineering, ML & Research, Product, Growth, Creative, GTM, Finance, and Operations, at a pace few companies have ever had to match. This role makes sure that pace doesn't turn into chaos.
WHAT YOU'LL DO
Process & Standarts
- Define and roll out one consistent way of working across the team: intake, pipeline stages, scorecards, interview loops, offer approvals, and handoff to onboarding.
- Make sure every open role has a clear recruiter owner, a named final decision-maker, and an agreed interview panel.
- Keep the Hiring Matrix, recruiting playbooks, and Ashby guides current so recruiters and hiring managers can self-serve.
- Catch overlapping roles and duplicated outreach before the same candidate is contacted twice.
Ashby & Recruiting Data
- Own Ashby as the single source of truth. That means no side spreadsheets and no pipelines living in messengers.
- Run weekly pipeline hygiene checks for stale candidates, missing scorecards, untracked sources, and applications that were never closed.
- Make sure every source is tagged and measurable, including referrals, events, university partnerships, paid channels, and agencies.
- Partner with recruiting automation owners on stage automations, integrations, and dashboards.
Reporting & Insights
- Own recruiting reporting to leadership: pipeline by role, where candidates are stuck, offers out, and which decisions are needed.
- Replace manual status reports with live dashboards built on Ashby data.
- Track funnel conversion, time-to-hire, channel performance, and recruiter load, and turn them into clear recommendations.
- Run the weekly recruiting sync and make sure decisions and action items are captured and followed through.
- Onboard new recruiters and coordinators into tools, process, and team standards.
- Manage recruiting tools and licenses (Ashby, LinkedIn Recruiter, sourcing tools) so every seat is actually used.
- Escalate blockers early, such as salary band approvals, onboarding capacity, and stalled final rounds.
YOUR MUST HAVES
- 5+ years in recruiting, recruiting operations, or talent program management, including at least 2 years owning process or operations for a team of recruiters.
- Hands-on Ashby experience, or deep expertise in a comparable ATS plus the ability to become an Ashby power user quickly.
- Experience building recruiting reports and dashboards that leadership actually used to make decisions.
- Experience in a high-growth company hiring at volume across multiple functions.
- Ability to hold recruiters and hiring managers accountable without direct authority over all of them.
- Highly structured, exceptionally organized, and detail-oriented.
- Excellent written and verbal English and Russian.
THE DEAL
- Competitive salary in USD.
- On-site role in Almaty office.
- Full-time position.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less.
We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp.
This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change.
You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better.
You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it.
This role is for you if you’re excited by:
- Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
- Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality.
- Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional.
The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers.
- Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver.
- Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path.
- Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use.
- Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down.
- Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools.
- Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards.
- Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system.
- Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT YOU NEED
- Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple.
- Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications.
- Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it.
- Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale.
- Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes.
- The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar.
- Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others.
NICE TO HAVES
- Experience building agent-usable design guidance, generation workflows, or evaluations for design quality.
- Experience building developer or designer tools that became part of other teams’ daily workflow.
- Experience leading a major design-system migration or company-wide change in how teams build.
- Experience evolving a system across platforms or connecting product and brand experiences.
- Founder or early-stage startup experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридNewark, NJ; Greater New York City Area
APAC Remote; EMEA Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorUnited States; For applicants from the European Union, please review
ГибридSan Francisco
ГибридNew York
УдалённоRemote - US
УдалённоUnited Arab Emirates; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
seniorLondon
seniorUnited States - Remote
ГибридLondon, UK
United States
География найма не уточнена
УдалённоГеография найма не уточнена
ОфисseniorAlmaty, Kazakhstan
УдалённоleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)