Location: San Francisco, CA, USA
About the Role
We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending.
You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.
In this role, you can expect to
Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches
Develop clear, differentiated positioning and messaging that drives customer understanding and adoption
Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution
Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis
Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies
Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization
To thrive in this role, you have
6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing
A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment
Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development
Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance
A demonstrated ability to lead through influence and drive cross-functional alignment and execution
The ability to translate complex product capabilities into clear, compelling customer narratives
A strong analytical mindset with experience using data to inform strategy and measure impact
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$150,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner.
Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust.
You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation.
We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time.
Key responsibilities
Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several
Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down
Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed
Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed
Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take
Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between
Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules
Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it
Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date
Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic
Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later
Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster
Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch
Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work
Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter
Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating
Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
Minimum qualifications
Experience in partner sales, channel, or partner operations in B2B technology
Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments
Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong
Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind
Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline
Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation
Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently
Works comfortably with records and reports in Salesforce
Uses Claude or similar AI tools in day-to-day work
Preferred qualifications
Experience as a Partner Sales Manager or in a closely related role
Experience using Claude specifically in day-to-day work
Experience with partner funding, market development funds (MDF), or co-sell programs
Experience with order forms and SOW workflows
Experience selling into SMB or insurance
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$215,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Medium is looking for a Senior Product Designer to scope and define features, own high-quality designs and prototypes, contribute to the design system and conduct user research while collaborating closely with engineers and designers.
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Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both.
We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue.
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it.
Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small.
- Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs.
- Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce.
- Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results.
- Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools.
- Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays.
- Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly.
- Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers.
- Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains.
- Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce.
- Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown.
- Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build.
- Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps.
- Write the requirements for the marketing automation platform and start the evaluation.
- Agree with Growth on who owns which messages, audiences and sending domains.
In your first 60 days:
- Select the platform and start implementation with a clear rollout plan.
- Publish agreed lifecycle stage definitions and handoff SLAs.
- Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report.
In your first 120 days:
- Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running.
- Have scoring and routing meet the agreed speed-to-lead SLA.
- Deliver a first attribution model that Marketing, Sales and Finance all use.
In your first 6 months:
- Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for.
- Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion.
- Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning.
QUALIFICATIONS
- 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people.
- Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team.
- You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync.
- Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself.
- You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed.
- You've built attribution and pipeline reporting that Sales and Finance used to make decisions.
- Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result.
- Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems.
- Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene).
- Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements.
- Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists.
NICE TO HAVE
- Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts.
- Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay.
- Experience deploying AI-native marketing tools or agents in production.
- Experience running event and webinar operations, including lead capture and follow-up.
- Experience building a marketing operations team from the first hire.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both.
We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue.
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it.
Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small.
- Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs.
- Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce.
- Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results.
- Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools.
- Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays.
- Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly.
- Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers.
- Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains.
- Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce.
- Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown.
- Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build.
- Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps.
- Write the requirements for the marketing automation platform and start the evaluation.
- Agree with Growth on who owns which messages, audiences and sending domains.
In your first 60 days:
- Select the platform and start implementation with a clear rollout plan.
- Publish agreed lifecycle stage definitions and handoff SLAs.
- Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report.
In your first 120 days:
- Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running.
- Have scoring and routing meet the agreed speed-to-lead SLA.
- Deliver a first attribution model that Marketing, Sales and Finance all use.
In your first 6 months:
- Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for.
- Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion.
- Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning.
QUALIFICATIONS
- 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people.
- Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team.
- You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync.
- Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself.
- You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed.
- You've built attribution and pipeline reporting that Sales and Finance used to make decisions.
- Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result.
- Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems.
- Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene).
- Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements.
- Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists.
NICE TO HAVE
- Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts.
- Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay.
- Experience deploying AI-native marketing tools or agents in production.
- Experience running event and webinar operations, including lead capture and follow-up.
- Experience building a marketing operations team from the first hire.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works.
We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world.
As Brand Designer, you'll be a core maker on the brand team. You'll take briefs and turn them into sharp, finished work across campaigns, launches, events, and everyday brand moments. You'll contribute ideas in concept development, own projects from first sketch to final files, and help keep the brand system consistent as it grows. You'll work closely with senior brand designers and creative leads, with plenty of room to take on bigger projects as you grow.
What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That takes real craft and a good sense of what engineers find genuine.
You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love making things, care deeply about the details, and want to grow your craft alongside people who will push you.
WHAT YOU'LL DO
- Create high-craft graphic design across the brand. Design key visuals, web and social assets, ads, presentations, print, and merch. Typography, layout, color, and composition are your everyday tools, and you'll bring care to every piece, no matter how small.
- Contribute to concept development. Join brainstorms and creative explorations with a steady stream of ideas. You'll sketch directions, build out options, and help the team find the concept that best fits the brief, then refine it until it's ready to ship.
- Design and extend campaigns. Working from a creative platform set with senior designers and marketing, you'll design campaign assets and adapt them across channels and formats. You'll keep the idea consistent from a homepage takeover to a social carousel to an email header.
- Bring the brand to events. Design materials for conferences, meetups, and Render-hosted gatherings, including booth graphics, signage, print collateral, and swag. You'll manage production details with vendors so the work looks as good in person as it did on screen.
- Own projects end to end. Take projects from brief to delivery with growing independence: clarify the ask, plan your time, share work early, take feedback well, and hand off clean, production-ready files.
- Use and help evolve the brand system. Work fluently within our visual identity and guidelines, spot gaps, and contribute new templates, components, and assets that make on-brand work easier for everyone.
- Grow your craft through critique. Present your work in weekly critiques, give thoughtful feedback to peers, and learn from senior designers as you take on larger and more ambiguous projects.
- Collaborate across the company. Partner with marketing, product, and engineering on day-to-day requests and launches. You'll communicate clearly about timelines and tradeoffs and keep stakeholders in the loop.
WHAT WE'RE LOOKING FOR
- 4+ years of brand or graphic design experience, in-house, at an agency, or a mix of both. We care more about the quality of your work than your title.
- Strong graphic design fundamentals. You have a sharp eye for typography, layout, color, and hierarchy, and your portfolio shows polished work that holds up across sizes and formats.
- Experience contributing to concepts. You can show how you've helped shape an idea, not just execute one: the sketches, the explorations, and how your thinking moved the work forward.
- Campaign and launch work. You've designed assets for campaigns or product launches across digital, social, and print, and you know how to keep an idea consistent across many formats.
- Some event or physical design experience. You've designed for print production, signage, booths, or merch, and you understand what it takes to get files ready for the real world.
- Comfort working within a brand system. You can work fluently inside an established identity and know when to stretch it thoughtfully.
- Curiosity about developers. You don't need a technical background, but you're interested in how developers think and what kind of brand they trust.
- Ownership and reliability. You manage your own projects, hit deadlines, and know when to ask for direction. You take feedback well and use it to make the work better.
- Clear, collaborative communication. You can present your work, explain your choices, and work smoothly with marketing, product, and engineering partners.
NICE-TO-HAVES
- Animation and motion design. You can add motion to brand work, such as animated social posts, logo stings, or simple launch videos. Experience with After Effects, Cavalry, Rive, or Lottie is a plus.
- Interactive design and experiences. You've designed interactive web moments, microsites, or playful experiments that invite people to engage.
- Comfort near code. Some familiarity with HTML, CSS, or prototyping tools that help you test interactive ideas.
- Experience at a developer tools or technical company.
- Illustration or 3D skills that expand what the brand can do in-house.
- Curiosity about AI-assisted design and how new tools can speed up exploration.
- Side projects that show your craft and point of view.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works.
We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world.
As Staff Brand Designer, you'll set the creative direction for how Render looks, sounds, and shows up. You'll take ideas from a blank page to a shipped campaign, build the visual system that holds it all together, and raise the craft bar for everyone who touches the brand. This is a senior IC role with real scope: you'll own work end to end, shape brand strategy alongside marketing leadership, and lead by example through the quality of what you make.
What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That means ideas with real substance, design with genuine craft, and a voice that respects how engineers think.
You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love building ideas from scratch, can move between big concepts and pixel-level detail in the same day, and want your work to define how a generation of developers sees Render.
WHAT YOU'LL DO
- Set the creative direction for Render's brand. Define and evolve how Render looks and feels across every touchpoint: website, launches, social, ads, swag, events, and beyond. You'll hold the vision and make sure every expression of the brand feels like it came from the same confident, thoughtful place.
- Lead concept development from blank page to big idea. You'll generate, pressure-test, and sell creative concepts that are smart, specific, and unmistakably Render. You know how to explore widely, narrow fast, and articulate why an idea works, not just how it looks.
- Own campaigns end to end. From brand moments to product launches to integrated campaigns, you'll shape the creative platform, design the key visuals, and extend them across channels and formats. You'll partner with marketing on goals and messaging, then bring the idea to life with craft and consistency.
- Bring the brand to life in physical space. Design event experiences for conferences, meetups, booths, and Render-hosted gatherings, from environmental graphics and signage to merch and print. You'll make Render the booth developers go out of their way to visit.
- Push graphic design craft to its highest level. Typography, layout, color, illustration, iconography, and art direction are your core tools. You'll produce work that other designers study, and you'll sweat the details that make it feel inevitable.
- Build and steward the brand system. Evolve our visual identity, guidelines, templates, and asset libraries so that the brand scales with the company. You'll make it easy for others to do great on-brand work without you in the room.
- Art direct and collaborate with outside partners. When the work calls for it, you'll brief and direct illustrators, photographers, motion studios, and agencies, keeping the output sharp and true to the brand.
- Raise the bar across the team. As a Staff designer, you'll lead through your work and your feedback. You'll mentor other designers, contribute a strong point of view in weekly critiques, and help define what great brand work means at Render.
- Partner across the company. Brand lives at the intersection of marketing, product, engineering, and leadership. You'll communicate clearly, align stakeholders around creative direction, and make the case for bold, considered work inside business conversations.
WHAT WE'RE LOOKING FOR
- 10+ years of brand and graphic design experience, including time leading creative direction for a brand, campaign, or major launch. We care more about the impact and quality of your work than your title, but you've operated at a senior level and set the direction others follow.
- World-class graphic design craft. You have a deep command of typography, layout, color, and composition, and an eye for detail that borders on obsessive. Your portfolio shows work that other designers admire and that holds up at every scale, from a social tile to a 20-foot banner.
- A track record of concept development. You can show the thinking behind the work: how you got from a brief to an idea, the directions you explored, and why the final concept was the right one. You're as strong with ideas as you are with execution.
- Campaign experience across channels. You've led integrated campaigns from creative platform to final assets, across digital, social, out-of-home, print, and video. You know how to build an idea that flexes across formats without losing its spine.
- Event and physical brand experience. You've designed for real-world spaces, such as conference booths, environmental graphics, signage, print, or merch, and you understand how brand translates when people can walk around it.
- Brand systems thinking. You've built or evolved a visual identity and know how to create guidelines, templates, and tools that let a brand scale without getting diluted.
- A genuine interest in developer culture. You don't need to write code, but you're curious about how developers think, what they respect, and what makes them roll their eyes. Experience designing for a technical audience is a strong plus.
- Strong creative judgment and the ability to prioritize. You know when to go big and when to ship something simple and sharp. You can balance a long-term brand vision with the realities of a fast-moving company.
- Clear, persuasive communication. You can present and defend creative work to leadership, give and receive candid feedback, and collaborate generously with marketing, product, and engineering partners.
NICE-TO-HAVES
- Animation and motion design. You can bring a brand to life in motion, whether that's animated logos, launch videos, social motion, or kinetic type. Experience with tools like After Effects, Cavalry, Rive, or Lottie is a plus.
- Interactive design and experiences. You've designed interactive web moments, launch microsites, playful experiments, or installations that invite people to engage rather than just look.
- Comfort near code. Familiarity with HTML, CSS, WebGL, creative coding, or prototyping tools that help you build and test interactive ideas yourself.
- Experience at a developer tools, infrastructure, or technical company. You've seen what resonates with engineers and what falls flat.
- Illustration or 3D skills that expand what the brand can do in-house.
- Curiosity about AI-assisted design and how new tools can speed up exploration without lowering the bar.
- Writing, talks, or side projects that show your craft and point of view.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Задачи:
— Анализировать текущие бизнес-процессы компании, выявлять сценарии применения ИИ, фиксировать as-is и формировать to-be.
— Собирать и формализовать требования заказчиков к AI-продуктам, корпоративным ИИ-ассистентам и интеллектуальной автоматизации.
— Прорабатывать пользовательские сценарии взаимодействия с ИИ: корпоративный чат, поиск по внутренней базе знаний, анализ документов, обработка обращений, транскрибация и суммаризация.
— Формировать функциональные и системные требования к решениям на базе LLM, включая логику обработки запросов, контекст, ограничения и ожидаемые результаты.
— Проектировать интеграции AI-сервисов с корпоративными системами: 1С, CRM, ERP, документооборотом, базами знаний и внутренними API.
— Описывать требования к подготовке и обработке данных, работе с документами, разграничению доступа и актуализации информации.
— Совместно с разработчиками и ML-инженерами прорабатывать архитектуру решений, включая RAG, векторный поиск, взаимодействие с LLM через API.
— Готовить модели данных, BPMN/UML-схемы, API-спецификации, user stories, use cases и технические постановки для разработки.
— Формировать критерии приемки и метрики качества AI-решений: точность, полнота, релевантность ответов, скорость обработки, доля успешных сценариев.
— Участвовать в тестировании AI-функциональности, анализировать ошибки, некорректные ответы и отклонения от ожидаемого поведения.
— Оценивать эффективность внедрения ИИ: сокращение трудозатрат, автоматизация операций, повышение скорости и качества выполнения процессов.
— Поддерживать проектную и техническую документацию в Confluence в актуальном состоянии.
Требования:
— Опыт работы системным или бизнес-аналитиком от 3 лет, желательно участие в проектах автоматизации, AI/ML или разработки цифровых продуктов.
— Понимание принципов работы LLM и основных сценариев применения генеративного ИИ в бизнес-процессах.
— Опыт сбора, анализа и формализации функциональных и нефункциональных требований.
— Понимание REST API, JSON, OpenAPI/Swagger, принципов синхронного и асинхронного взаимодействия сервисов.
— SQL на уровне самостоятельных выборок, анализа и проверки данных.
— Владение BPMN, UML, навыки построения моделей процессов и системных взаимодействий.
— Опыт подготовки технических заданий, user stories, use cases и критериев приемки.
— Понимание принципов интеграции корпоративных информационных систем и работы с базами данных.
— Опыт работы с Jira, Confluence, Postman.
— Умение взаимодействовать с бизнес-заказчиками, разработчиками, архитекторами и командами тестирования.
Условия:
— Удалённый формат работы;
— Оформление в Аккредитованную ИТ компанию;
— График работы 5\2, с 9:00 до 18:00 по МСК;
— Размер заработной платы обсуждается индивидуально;
— Официальное трудоустройство, согласно ТК РФ;
— Интересные задачи, корпоративное обучение в рамках должности;
— Работа в крупной развивающейся компании.
Задачи:
— Провести анализ текущей витрины: функциональность, бизнес-правила, данные, интеграции; зафиксировать as-is и сформировать to-be.
— Описать требования к ключевым клиентским сценариям: каталог и поиск, карточка товара, корзина, выбор адреса и слота, оформление, оплата, статусы, отмена и возврат, личный кабинет.
— Формализовать бизнес-правила витрины: цены и промо, минимальная сумма и стоимость доставки, зоны и слоты, доступность товара по остаткам даркстора, лимиты.
— Проектировать API и обмены сервисов витрины (каталог, цены, остатки, заказы).
— Готовить модели данных, sequence диаграммы, BPMN-схемы, спецификации для FE, BE и мобильной разработки.
— Спроектировать миграцию данных с Битрикс: клиенты, адреса, история заказов, бонусы, SEO-адреса страниц.
— Писать постановки и критерии приемки, отвечать на вопросы разработки и QA в ходе спринта.
— Вместе с дизайнером прорабатывать пользовательские сценарии.
— Описывать требования к продуктовой аналитике: события, трекинг, e-commerce-метрики.
— Участвовать в тестировании и приемке, разбирать инциденты и расхождения данных.
— Поддерживать документацию в Confluence в актуальном состоянии.
Требования:
— Опыт работы от 3 лет системным/бизнес-аналитиком, из них от 1-2 лет в e-commerce, ритейле или сервисах доставки.
— Понимание розничных процессов: ассортимент, цены, промо, остатки, заказ, возврат.
— Проектирование REST API (OpenAPI/Swagger), JSON, понимание асинхронных интеграций (очереди, вебхуки).
— SQL на уровне самостоятельных выборок и проверки данных.
— BPMN, UML.
— Опыт постановки задач для веб и мобильной разработки: user stories, use cases, критерии приемки.
— Опыт работы с интеграциями 1С на уровне требований: справочники, документы, обмены.
— Jira, Confluence, Postman.
Будет плюсом:
— Продуктовая аналитика: Яндекс Метрика, AppMetrica.
— Уверенная работа с макетами в Figma.
Условия:
— Удалённый формат работы.
— Оформление в Аккредитованную ИТ компанию.
— График работы 5/2, с 9:00 до 18:00 по МСК.
— Размер заработной платы обсуждается индивидуально.
— Официальное трудоустройство, согласно ТК РФ.
— Интересные задачи, корпоративное обучение в рамках должности.
— Работа в крупной развивающейся компании.
Задачи:
— анализ, проектирование и совершенствование сквозных бизнес-процессов компании, включая проведение анализа деятельности и разработку предложений по выстраиванию процессов;
— разработка моделей процессов (to be);
— реализация инициатив по внедрению изменений (change management);
— разработка и внедрение нормативных документов, контроль их применения;
— анализ требований и проектирование решений, проведение встреч с внутренними заказчиками, сбор и анализ информации, формирование и ведение backlog’а;
— разработка и поддержка спецификаций требований (BRD, FRD, User Stories, Use Cases, BPMN-схемы процессов, спецификации API);
— проектирование оптимальных решений, бизнес-логики, видов документов, ролей, правил и шаблонов;
— разработка архитектурных решений по интеграции корпоративных систем (Sequence diagram и др.);
— взаимодействие с внешней командой разработки, постановка задач, контроль исполнения, тестирование, передача заказчику (демо и приемка).
Требования:
— опыт работы бизнес-аналитиком от 3 лет;
— опыт участия в проектах по внедрению/развитию СЭД, BPM, ERP, взаимодействия с разработчиками и архитектурными командами будет плюсом;
— опыт работы с техническими заданиями и документацией;
— понимание процессного подхода к управлению, умение описывать бизнес-процессы (BPMN, eEPC и др.), разработки требований, User Story;
— понимание архитектуры, опыт проектирования интеграций (REST API, SOAP, webhooks, ETL);
— знание принципов и методологий управления проектами (Agile, Scrum, Waterfall) будет преимуществом;
— опыт работы с инструментами коллаборативной работы (Miro и аналоги), инструментами трекинга (Jira и аналоги) и управления знаниями (Confluence и аналоги).
Условия:
— официальное оформление по ТК РФ, «белая» заработная плата;
— график работы 5/2 с 9:00 до 18:00, гибридный: 3 дня в офисе, 2 дня удаленно, в период испытательного срока — 4 дня в офисе, 1 день удаленно;
— ДМС со стоматологией после испытательного срока, возможность консультации у корпоративного врача;
— компенсация питания;
— бесплатный фитнес в ТРК «АФИМОЛЛ Сити», корпоративная скидка в фитнес-клуб World Class, ежегодное участие в «Гонке героев»;
— скидки для сотрудников в санатории Плаза (Кисловодск) и санатории Плаза СПА (Железноводск);
— место работы: центральный офис у метро Киевская.
Location: Cape Town, South Africa
We are looking for an ambitious, hands-on Performance Marketing Specialist to execute and scale paid acquisition campaigns across global markets.
Based in Cape Town office, you will work directly with our London-based Growth team and report to the Head of Growth.
This is an execution-heavy role built for a junior-to-mid-level marketer who loves getting into the weeds of ad platforms, launching rapid experiments, analysing performance data, and learning by doing. If you are eager to take real ownership of paid media budgets, test creative angles daily, and see the immediate commercial impact of your work, this role is for you.
What You’ll Be Doing
Hands-On Campaign Management: Build, launch, and manage day-to-day performance marketing campaigns across primary channels (Meta Ads Manager and Google Ads, with scope to test TikTok, OpenAI, LinkedIn, or native networks).
Rapid Creative & Copy Experimentation: Partner with internal teams to concept, brief, and launch constant creative iterations (hooks, angles, ad formats, and copy) to combat ad fatigue and lower acquisition costs.
Funnel & Landing Page Optimisation: Run continuous A/B tests on landing pages, lead forms, and user flows to improve conversion rates and lead quality.
Bid & Budget Management: Monitor daily pacing, manage bid adjustments, and allocate spend efficiently toward high-performing audiences and geographies.
Tracking & Analytics: Ensure clean tracking across all campaigns using UTMs, conversion pixels, and Google Tag Manager. Monitor performance daily in GA4 and native ad dashboards.
Data-Driven Iteration: Synthesise weekly performance metrics (CTR, CPA, CAC), identify drop-off points, and turn raw data into concrete test hypotheses for the following sprint.
Requirements
Practical Paid Media Experience: 1-3 years of hands-on experience directly managing paid media budgets and campaigns
Strong Grasp of Growth Metrics: Deep familiarity with performance benchmarks and how platform levers impact overall lead volume and revenue.
Analytical Mindset: Comfortable pulling insights out of GA4, platform dashboards, and spreadsheets; you make decisions based on numbers rather than guesswork.
Experimentation Drive: A natural curiosity to test, learn, fail quickly, and iterate. You don't wait for rigid playbooks-you test your way into what works.
Attention to Detail: Rigorous standards for QA, from tracking links and conversion setups to copy typos and budget caps.
Clear Communication: Comfortable operating autonomously in Cape Town while staying closely synced with stakeholders in London and across commercial teams.
Bonus Points: Hands-on experience with tools like Google Tag Manager, Hotjar, Webflow, or CRM/email tools like Klaviyo.
Location: Troy, United States; Detroit, United States; Sterling Heights, United States; Bloomfield Hills, United States; Royal Oak, United States; Southfield, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: King of Prussia, United States; Philadelphia, United States; Pittsburgh, United States; Norristown, United States; Radnor, United States; Glenshaw, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Cincinnati, United States; Covington, United States; Blue Ash, United States; Milford, United States; Sharonville, United States; Fairfield, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
leadSan Francisco, CA | New York City, NY; Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
ГибридheadSan Francisco; Austin; New York City
ГибридheadSan Francisco; Austin; New York City
УдалённоRemote: United States
УдалённоRemote: United States
ГибридSan Francisco; Austin; New York City
ГибридSan Francisco; Austin; New York City
УдалённоГеография найма не уточнена
Cape Town, South Africa
Troy, United States; Detroit, United States; Sterling Heights, United States; Bloomfield Hills, United States; Royal Oak, United States; Southfield, United States
King of Prussia, United States; Philadelphia, United States; Pittsburgh, United States; Norristown, United States; Radnor, United States; Glenshaw, United States
Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States
Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
Cincinnati, United States; Covington, United States; Blue Ash, United States; Milford, United States; Sharonville, United States; Fairfield, United States