Location: Kuala Lumpur, Malaysia
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: MANDARIN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Asuncion, Paraguay
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: MANDARIN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Da'an, Taipéi, Taiwan
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: MANDARIN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Da'an, Taipéi, Taiwan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Business Operations Program Manager to help drive the operating rhythms, strategic priorities, and cross-functional initiatives that enable our Operations organization to execute and scale. This Boston-based position is an individual-contributor role with no direct reports.
You will work across Operations and partner closely with teams including Analytics, Finance, Membership Services, and Business Systems to translate company and Operations priorities into actionable plans, drive execution, and ensure teams have the clarity, information, and accountability needed to deliver results. Your work will span areas such as strategic planning, OKRs, operational performance, retention and member experience, executive reporting, AI adoption, and other high-priority Operations initiatives.
This role is ideal for someone who is analytical, highly organized, comfortable with ambiguity, and energized by turning complex problems into clear actions and measurable outcomes.
RESPONSIBILITIES
- Manage key Operations operating rhythms, including OKR planning and tracking, executive reviews, status reporting, decision logs, and stakeholder follow-through.
- Support Operations strategic planning and prioritization by translating leadership priorities into clear initiatives, workplans, owners, milestones, and success measures.
- Partner with Analytics and Finance to evolve the Operations Scorecard and identify performance trends, size opportunities, and translate insights into initiatives that improve cost efficiency, retention, and member experience.
- Own defined cross-functional initiatives from scoping through execution, managing dependencies, risks, stakeholder inputs, decisions, and outcome tracking.
- Develop clear, concise executive communications and presentations that synthesize complex data, discussions, risks, and recommendations into actionable takeaways.
- Facilitate cross-functional working sessions, align stakeholders on priorities and tradeoffs, and proactively surface risks or decisions requiring escalation.
- Partner with centralized AI and technology teams to identify high-value Operations use cases, drive adoption, and translate company-wide capabilities into practical workflows for Operations teams.
- Support broader organizational priorities such as planning processes, operating model improvements, hiring and organizational initiatives, and other high-priority work as business needs evolve.
QUALIFICATIONS
- 3–5 years of professional experience in business operations, consulting, program management, strategy, analytics, or a related field.
- Strong project and program management skills, with the ability to manage multiple workstreams, create structure, drive accountability, and consistently follow through.
- Strong analytical and structured problem-solving skills, with the ability to interpret data, ask the right questions, identify business implications, and recommend actions.
- Excellent written and verbal communication skills, including the ability to distill complex information into crisp, leadership-ready updates and recommendations.
- Demonstrated ability to work cross-functionally and influence stakeholders without formal authority.
- Comfortable working with data in Excel/Google Sheets and partnering closely with Analytics and Finance. Intermediate SQL skills helpful but not required.
- Strong presentation skills and experience developing clear, executive-ready materials in Google Slides or similar tools.
- High degree of ownership, intensity, adaptability, and willingness to speak up, escalate risks early, and push work forward in a fast-paced environment.
- Curiosity and enthusiasm for AI, with a willingness to become a power user and help drive adoption of AI-enabled tools and workflows across Operations.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $90,000 - $140,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Asheville, NC
Workplace: Remote
We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success.
You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in CRM (HubSpot)
- Represent Talkiatry at industry events, community partnerships, and relevant health system function
YOU ARE:
- Ambitious, self-driven, and motivated by results
- Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders
- A natural relationship-builder who thrives in the field and enjoys face-to-face engagement
- Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets
- Consultative in your approach—you educate, influence, and earn trust
- Organized, resourceful, and accountable to performance metrics
- Passionate about improving access to mental health care and helping providers better serve their patients
YOU HAVE:
- 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency (HubSpot or Salesforce preferred)
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
- Conversationally fluent in Spanish and English
WE OFFER:
- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- A mission-driven culture focused on expanding access to mental health care
- A team-first environment rooted in collaboration, knowledge sharing, and shared success
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- The opportunity to have real impact in your community while building a market from the ground up
- You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Fond du Lac, WI Corporate Office ; Madison, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Office Administrator can change yours.
An Office Administrator is responsible for supporting a variety of divisions across the Michels Family of Companies, as well as managing the office buildings. The Office Administrator must demonstrate the ability to develop resources that create timely and efficient workflow. Critical for success is the ability to embody the corporate culture in all interactions and demonstrate professionalism and excellence in customer service.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Provide administrative needs of office operations and procedures such as preparation of information management, security cards, filing systems, requisition of supplies, and other clerical services.
Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
Answer telephones and greet and direct visitors.
Organizing and sorting incoming and outgoing mail.
Plan office layout, development of office budget, and cost reduction programs.
Ensure completeness, accuracy, and timeliness of paperwork for approval.
Prepare reports for guidance of management.
Manage outside vendors, ensuring cleaning, extermination, and other services rendered.
Other duties as assigned.
What it takes:
High school diploma or GED, 3+ years of related administrative experience, or an equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team.
Associate’s degree (desired)
Experience in customer service (face to face and/or through telecommunications) (desired)
Communication skills, both oral and written: accurate, clear and concise (desired)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: London, England; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
The Unified Privacy Platform team’s mission is to earn the trust of every DoorDash user by upholding their right to privacy, consent, and transparency. We are building a common privacy foundation across DoorDash, Wolt, and Deliveroo so Consumers, Dashers, and Merchants can understand how their data is used, control their choices, and exercise their privacy rights through simple, consistent experiences.
Our work is organized around three connected pillars: the Privacy Center, a unified user-facing destination for privacy controls and rights; the Unified Privacy Platform, which captures and enforces consent, policy, jurisdictional requirements, and privacy actions; and Privacy Operations and Intelligence, which gives Legal, Support, Privacy, and engineering operators the workflows, diagnostics, audit history, and automation needed to resolve privacy work safely and efficiently.
Together, these capabilities turn fragmented, one-off compliance work into reusable platform primitives that can support new products, brands, and emerging regulations.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
About the Role
DoorDash is looking for an Engineering Manager to lead the Unified Privacy Platform team. You will lead a team of backend and platform engineers responsible for the next generation of privacy and consent infrastructure, including the Privacy Center, the User Consent Platform, privacy-policy decisioning, self-service data-rights experiences, and the operational tooling required to manage privacy cases at global scale.
As the Engineering Manager, you will own and execute a multi-year vision for privacy at DoorDash. You will balance legal and regulatory correctness, user trust, security, reliability, and developer velocity while building systems that work consistently across DoorDash, Wolt, and Deliveroo. You will be a strategic partner to Product, Legal, Security, Data Governance, Marketing and Communications, and engineering leadership, establishing clear ownership boundaries and turning complex privacy requirements into scalable, self-service capabilities.
What you'll be doing
Lead and mentor a high-performing team of backend and platform engineers, fostering a culture of ownership, privacy by design, operational excellence, and thoughtful cross-functional partnership
Drive the technical strategy across the Privacy Center, the Unified Privacy Platform, and Privacy Operations and Intelligence
Build the cross-brand User Consent Platform, including canonical consent state, policy and configuration management, consent SDKs, audit history, and consistent enforcement across products and jurisdictions
Deliver simple, self-service experiences for consent and communication preferences, Right to be Forgotten (RTF), Right to Information (RTI), and Data Subject Access Requests (DSARs)
Turn emerging privacy and regulatory requirements into standardized platform capabilities instead of one-off product implementations
Lead the migration from fragmented legacy consent systems to a single source of truth across DoorDash, Wolt, and Deliveroo, while managing compatibility and safe deprecation
Define clear contracts with data-governance fulfillment systems and downstream product and storage teams so privacy actions are traceable, retryable, auditable, and correctly reflected back to users and operators
Provide architectural guidance for distributed systems that manage sensitive user choices, policy evaluation, orchestration, secure data delivery, reporting, and immutable audit trails
Partner with recruiting to build a diverse and inclusive team, attracting and retaining exceptional engineering talent
What You’ll Need to Thrive
A bachelor’s, master’s, or doctoral degree in Computer Science or a related field, or equivalent practical experience
3+ years of experience in people management leading backend or platform teams
8+ years of industry experience
Extensive experience as an engineer or engineering leader in a fast-paced, platform-focused development environment
Proven experience designing large-scale distributed systems, service application programming interfaces (APIs), policy or rules engines, workflow orchestration, state machines, data-lifecycle systems, or audit architectures
Preferred experience with privacy, consent, data governance, or regulatory systems, including concepts such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), data-subject rights, retention, deletion, and legal holds
The ability to translate ambiguous legal, policy, and product requirements into clear platform boundaries, reusable abstractions, and executable roadmaps
Strong product sense and the ability to partner effectively with Legal, Product, Design, Security, Data, Marketing, Support, and engineering teams across multiple brands and geographies
A growth mindset—you are eager to expand your skills, raise the quality bar, and build enduring systems in a rapidly changing environment
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Seoul, Seoul Special City, South Korea
Are you a skilled Korean interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Korean and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Korean
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Korean
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Auckland, Auckland Region, New Zealand
Are you a skilled Korean interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Korean and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Korean
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Korean
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Primary Focus:
As Senior Manager, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for shaping the strategic priorities, audience opportunities and learning agenda behind Fanatics Markets performance creative. You'll uncover the hooks, angles and fan insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role connects fan insight, creative development and performance results, ensuring learnings continuously inform future briefs across acquisition, engagement and retention. Markets and Sportsbook share many of the same fans, moments and creative systems, so you'll work in close partnership with the OSB Performance Creative team to align priorities, share learnings and avoid duplicating effort.
This is a six-month contract role
reporting to the Senior Director, Performance Creative & GTM.
Key Responsibilities:
Drive the Markets performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning.
Build and maintain the Markets creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage.
Translate business objectives and fan insight into clear, inspiring briefs for the internal creative team, including messaging territories, hook hypotheses, angles and iteration briefs.
Own the Markets testing agenda, defining what we want to learn, how we measure a win, and which tests run each month.
Run a high-velocity testing program across hooks, openers, formats, offers and creators, improving hit rate and speed to learning.
Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs.
Write concise test readouts and maintain a living library of what works for Markets audiences, shared with the OSB team so learnings travel across both products.
Identify performance territories, audience tensions and messaging opportunities to support creative briefs.
Support brand and full-funnel campaign briefs with clear performance requirements, working with Integrated Marketing and Media so channel, audience, format and measurement needs are set before creative development begins. Partner with the Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution.
Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle.
Source fan insight, competitor ad libraries, creator content and platform trends to identify new angles and white space.
Contribute a strong performance POV to creative insight sessions and brainstorms, working closely with the Creative Studio.
Share performance learnings and recommendations in GTM forums and monthly reviews.
What You'll Deliver in Six Months:
A Markets testing agenda and monthly testing cadence, live within your first 30 days.
A documented creative variation framework for Market.
A shared testing and learnings rhythm with the OSB Performance Creative team.
A steady flow of briefs, tests and written readouts, with winners scaled into the always-on mix.
A learnings library and handover documentation so the work continues after the engagement ends.
How This Role Connects Across the Team:
Partners closely with the OSB Performance Creative team on shared sport moments, audiences and testing, aligning briefs and calendars, pooling learnings, and adapting proven OSB creative for Market where it fits.
Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned.
Partners with the Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership.
Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel.
Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy.
Partners with the affiliate team on UGC briefs aligned to channel best practice.
Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards.
Skills & Qualifications:
5+ years of experience in creative strategy, performance creative or brand strategy, ideally within a fast-growing D2C brand, mobile app, sports, gaming or entertainment business.
Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it.
Strong knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats.
Hands-on experience running creative testing programs at volume.
Strong analytical skills, with the ability to read performance data and translate it into clear recommendations.
Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to a performance readout.
Experience working across matrixed teams and influencing work you don't directly own.
Able to ramp quickly and deliver within a fixed-term engagement.
Willingness to travel occasionally for team meetings and Fanatics events.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$70
—
$80 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Team Description
The Ad Formats team builds and evolves Reddit’s ad experiences across all platforms and all format types, including image, video, carousel, shopping, etc.
The team defines how those ads behave across placements like feed, conversation, search, making sure each format works in the right surfaces and contexts across Reddit. The team supports the end-to-end user ad experience, including media rendering, click behavior, special click variants like lead gen, and the UI details that make promoted content feel native to Reddit while optimizing for advertiser's goals.
Within this area, the
Ad Formats Foundation
team owns the common infrastructure behind all ad formats, with a mission to improve developer efficiency, system reliability, and long-term scalability across the stack. We are responsible for modernizing core formats infrastructure, standardized format data, drive cross-platform consistency and compliance for ad formats to reduce bugs and allow the formats team to iterate quickly and improve the developer velocity.
Our goal is to continuously improve ad formats infrastructure, with a focus on increasing developer efficiency and system reliability through tech stack modernization, scalability investments, and compliance work.
Role Description
We’re looking for a senior frontend engineer with deep JavaScript, TypeScript, and browser platform expertise to help strengthen Reddit’s advertising experiences across desktop and mobile web. You will partner with product and design to work through ambiguous requirements and make sound product and engineering tradeoffs.
You’ll work closely with Ads and Web Platform engineers to solve complex frontend challenges while maintaining site performance, accessibility, and a dependable user experience. This role is a strong fit for someone who enjoys browser-level problem solving, navigating ambiguity, and building maintainable systems with measurable impact.
Responsibilities
Develop resilient frontend approaches to reduce ad disruptions, drawing on deep knowledge of JavaScript, TypeScript, HTML, CSS, the DOM, and browser networking.
Partner with Ads and Web Platform teams to integrate solutions into shared rendering infrastructure, frontend architecture, and build systems.
Design controlled experiments and phased rollouts to measure effectiveness while protecting site performance, accessibility, and user experience.
Build instrumentation and monitoring to track mitigation effectiveness, detect regressions, and guide iteration.
Implement ad rendering, event collection, click handling, browser extensions across multiple Ad formats.
Contribute to broader foundational improvements in web advertising reliability, performance, and measurement.
Raise engineering quality through thoughtful technical design, testing, code reviews, documentation, and mentorship.
Required Qualifications
5+ years of experience building production web applications with JavaScript, TypeScript, and/or React.
Comfort using Codex, Cursor, Claude, or comparable agentic coding tools in day-to-day software development.
A track record of independently delivering complex frontend projects from technical design through launch and iteration.
Sound judgment in frontend architecture, state management, component design, testing, and API integration.
Experience building polished user interfaces with close attention to usability, performance, accessibility, and maintainability.
Ability to work effectively through ambiguous product and technical problems.
Strong communication and collaboration skills across engineering, product, design, and data disciplines.
Experience using instrumentation, experimentation, or product metrics to understand and improve user experiences.
A habit of improving engineering quality through code reviews, documentation, and technical mentorship.
Bonus points
Experience working with various ad formats (video ads, display ads, etc)
Technologies used on the team include
JavaScript, Typescript and React
Modern frontend testing, experimentation, and observability tools
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k Match
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Reddit Global Days Off
Generous paid Parental Leave
Paid Volunteer time off
#li-remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Ottawa
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations.
You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good.
Location: Ottawa (proximity to government customers)
Security Clearance: Active Top Secret clearance is mandatory for this role
WHAT YOU'LL DO
Strategic Customer Partnership:
- Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI Adoption & Implementation Leadership:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
- Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
Compliance & Risk Management:
- Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements
- Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards
- Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives
- Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts
- Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions
Customer Advocacy & Product Influence:
- Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI
- Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's public sector go-to-market strategy and positioning
- Represent Cohere at government forums, working groups, roundtables, and industry events
Cross-Functional Collaboration:
- Partner with Sales to support expansion opportunities, renewals, and new customer acquisition
- Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization
- Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements
- Collaborate with Marketing on thought leadership content, case studies, and public sector community building
YOU MAY BE A GOOD FIT IF:
Required Experience:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
- At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
- Active Top Secret security clearance (mandatory)
Customer Success & Account Management Excellence:
- Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Track record of identifying and closing expansion opportunities within existing accounts
- Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement
- Experience navigating organizational politics and building coalitions across siloed government departments
Public Sector & Defence Acumen:
- Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare
- Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles
- Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles
- Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements
- Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines
- Proven ability to work with classified information and operate effectively in secure, compartmented environments
Nice to Have:
- Bilingual (English/French) proficiency—a strong asset for working across the federal government
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives
- Direct experience working with Canadian defence, intelligence, public safety, or national security organizations
- Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training
- Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools
- Background in management consulting, systems integration, or digital transformation consulting for public sector clients
- Experience with any modern programming language (C++, C#, JavaScript, Python, etc.)
WHAT MAKES THIS ROLE UNIQUE
This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology.
You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes.
If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Americas Time Zone (UTC -07:00 ~ UTC-04:00)
Workplace: Remote
🌎 Please only apply if you are based in Americas timezones. We unfortunately cannot accept applications beyond these. The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w.
⏳ Please hurry! We're running a speedy process. Applications close on 13 November. Assessments will close on 15 November, and we'll host interviews during the 2 following weeks.
***
Hi there, I'm Josh Lipner, Manager, Account Management at TestGorilla. We're excited to share more about the Customer Success Advisor, Renewals role and our team.
ABOUT TESTGORILLA
At TestGorilla, we’re on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we are building the world’s leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do.
Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We are AI-fluent builders who care deeply about replacing bias with fairness.
After empowering thousands of companies to hire smarter and faster, we are now unlocking the next phase of our scale-up journey - where you’ll play an instrumental role in creating a world where skills matter most!
ABOUT THE ROLE
As our Customer Success Advisor, Renewals, you'll run the commercial conversations that keep our customers with us. You'll take renewals from first quote to signed order, handle pricing and billing conversations within our pricing and discount framework, and guide customers through plan changes, upgrades and downgrades across our assessment and sourcing products. You'll also take customers through the commercial side of our migration to usage-based pricing: explaining what changes, what it means for their spend, and landing the right plan for them using our migration playbook. When a customer wants to cancel or disputes a charge, you'll work the conversation through our retention and refund guidelines, and bring in your manager when a case sits outside them.
You'll work with AI agents as part of your day. They handle the routine end of renewals and billing: sending notices, preparing standard quotes, gathering account and invoice history, and answering simple plan questions. That frees you to spend your time on the conversations that need a person: negotiating within the framework, handling objections, and resolving the cases that don't fit a standard answer. You'll check their work before it reaches customers, step in when a case needs you, and share what you learn so they get better at the routine work over time.
This is a high-volume role with a commercial edge. You'll run a steady pipeline of renewals and commercial cases across our self-serve and mid-market customers. We're looking for someone who is commercially astute, organised, a great communicator and calm under pressure, and who is excited and able to contribute to our AI journey: automating the repeatable and humanising the exceptional.
RESPONSIBILITIES
In this role, your responsibilities will include but not be limited to:
- Uphold TestGorilla's behaviours and foster an inclusive, supportive culture.
- Collaborate effectively with global colleagues across teams and time zones.
- Own renewals from first quote to signed order across our self-serve and mid-market customers, for both our assessment and sourcing products.
- Handle pricing and billing negotiations, upgrades, downgrades and our usage-based pricing migration within our pricing framework and playbooks: quoting, explaining what changes and what it means for the customer's spend, and landing the plan that fits how they use the product.
- Work cancellation and dispute conversations through our retention and refund guidelines, resolving unexpected charges and refund requests with Finance and retaining the customer where we can.
- Work alongside our AI agents, letting them handle the routine end of renewals and billing while you take the negotiations, objections and cases that need a person.
- Train the agents: check what they send before it reaches customers, correct what's wrong, and feed back what you learn so they handle more of the routine work over time.
- Maintain a single source of truth in our agentic customer success platform, with non-negotiable CRM hygiene: every renewal, plan change and dispute logged accurately so the team and the agents work from the same picture.
WHAT YOU'LL BRING
We're looking for someone who:
- Is passionate about TestGorilla's mission to help one billion people find their dream jobs.
- Is commercially astute, with experience managing renewals and negotiations at scale in a Customer Success, Renewals, Account Management or Sales role. You can quote, explain a price change, and apply a pricing and discount framework to get to the best outcome. This is a must-have.
- Is AI fluent and has personally built automations or agentic workflows (in n8n, Zapier or similar), with experience working alongside AI agents or automation in a customer-facing role. You can show us what you automated and what it delivered. Using an LLM alone is not enough. This is a minimum requirement.
- Communicates clearly, in writing and on calls, in English and Spanish. Fluency in both is a requirement.
- Is good with customers: you build relationships, stay calm in challenging conversations, de-escalate and retain, and manage a high volume of cases without letting any slip. You treat CRM hygiene as part of the job, not an afterthought.
- Thrives in a fast-paced, remote-first environment with high expectations and some ambiguity, and is honest with yourself that this is the kind of place you want to work.
- Learns fast and stays curious: you pick up new tools quickly, ask good questions, check answers rather than accept them, and give and take feedback in the moment.
- Is available for customer calls during US business hours. This is a requirement.
We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply!
BONUS SKILLS
While these skills aren't a requirement, we'd be very interested to hear from you if you have:
- Prior familiarity with Chargebee, Zendesk, HubSpot, n8n, Jira or Confluence.
- Experience with usage-based or credit-based SaaS pricing models.
WHAT'S IN IT FOR YOU?
- Global Team: Join a fully remote, mission-driven team from around the world
- Competitive compensation: Receive a competitive pay ( €31,360 - €38,000 per year) + Share Appreciation Rights (SARs)
- Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life.
- *Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role.
- Remote work budget: €1,000 available each year or up to €2,000 from day 1 if you're buying a laptop!
- Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities
- Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting
- Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community!
- TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development.
- Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches
- Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being
INTERESTED?
We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a firsthand experience of our platform and help us get to know you better. We look forward to hearing from you!
TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.
Location: New York, New York, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a Director, Talent and Culture to lead and evolve our Talent and Culture function as we grow. Reporting to the Chief Operating Officer, this role connects our business objectives, culture, and professional experience, and partners with executive leadership to design and implement talent, career development, and culture strategies.
A core priority of this role is building and administering a structured career management and coaching program, modeled on a guidance counselor, so every professional across our lines of business understands their options, has a development plan, and sees a path to grow at Align. The ideal candidate is a people-first leader with a strategic approach to systems, data, and technology, and the appetite to grow into broader People leadership as Align scales.
This position works out of our Midtown Manhattan office.
This is a full-time position offering full benefits, a base salary in the $170,000–$200,000 range (commensurate with experience), and performance-based bonuses.
Key Responsibilities
Leadership & Strategy:
Build and scale a high-performing Talent and Culture function in partnership with executive leadership.
Career Management, Coaching & Retention
:
Create and administer a structured career program that gives every professional a clear path to grow at Align.
Training & Education (ALIGN PATH**)
:
Own Align’s company-wide training platform and career curricula, including the Analyst Program
**Professional Advancement and Training Hub
Culture & Professional Experience:
Champion Align’s values and strengthen the professional experience from onboarding through performance and recognition.
Talent Acquisition:
Shape recruiting strategy, hiring plans, and metrics to attract top talent across lines of business.
People Systems & Analytics:
Use people systems and data to drive scalability and better decision-making.
Leadership & Strategy
Build and scale a modern Talent and Culture function that supports every stage of the professional lifecycle and direct a team to execute it.
Partner with senior executives and management on talent acquisition and retention, organizational structure, performance management, and corporate culture.
Serve as a corporate change agent, implementing and communicating organizational change initiatives and programs.
Manage special projects and ongoing corporate initiatives as assigned by the COO.
Career Management, Coaching & Retention
Create, iterate on, and administer a structured career management and coaching program for professionals across all lines of business.
Establish a regular cadence of career conversations and development plans for Align professional.
Equip managers with the tools and training to coach effectively.
Build and oversee coaching resources, including trained managers, mentors, and career advisors, and personally advise professionals as needed.
Partner with line-of-business leaders to define career paths, skills expectations, and advancement criteria by role, connected to ALIGN PATH learning.
Promote internal mobility so professionals can grow across lines of business.
Track retention, internal mobility, promotion velocity, and engagement to identify retention risks early and intervene.
Training & Education (ALIGN PATH)
Own ALIGN PATH (Professional Advancement and Training Hub), Align’s company-wide training and education platform, including the Analyst Program.
Develop and maintain career-training curricula for all positions, from entry level through senior management.
Expand learning opportunities through internal and external training, development, and knowledge management initiatives.
Measure participation and learning outcomes, and keep content current with the skills our lines of business need.
Culture & Professional Experience
Champion Align’s values and serve as steward of our culture across all lines of business.
Coach and consult directors and managers on morale, performance, and professional development.
Strengthen onboarding and orientation, including guide and mentoring programs for new professionals.
Evolve the performance review process to focus on continuous growth, alignment, and positive reinforcement.
Lead performance management, talent reviews, and succession planning.
Lead recognition programs and team-building events that strengthen engagement.
Own internal programs and communications, including event planning committees and home.align.com, in partnership with Marketing & Communications.
Talent Acquisition
Partner with Align’s Recruiting Lead to shape recruiting strategy and employer branding.
Partner with business leaders to forecast talent needs and build proactive hiring plans.
Ensure recruiting processes are scalable, efficient, and aligned with Align’s standards for talent and values.
Develop recruiting KPIs such as time to hire, acceptance rates, and offer rejection details.
Create reports and dashboards that hiring managers and executives can use to plan hiring needs.
Improve recruiting and onboarding workflows, candidate experience, and hiring outcomes.
People Systems & Analytics
Drive effective use of people systems and tools to support business growth and the professional experience.
Lead continuous improvement and innovation across People processes and technology.
Use people data and analytics to inform decisions, including retention trends and career program effectiveness.
Required Qualifications
10+ years of experience leading Talent Management, Learning & Development, Human Resources, Talent Acquisition, People Operations, or Organizational Development functions.
Significant experience managing teams and business-critical initiatives.
Proven success building and scaling People programs, including onboarding, career management and coaching, and learning and development, in growing, fast-paced organizations.
Deep expertise across talent management, career development, performance management, leadership development, and talent acquisition.
Working knowledge of employee relations, compensation, and HR operations.
Experience designing and administering career management, coaching, or mentoring programs that improve retention and internal mobility.
Demonstrated ability to leverage systems and analytics to drive efficiency and business outcomes.
Track record of measurable business impact in a highly collaborative environment.
Ability to handle confidential information, including sensitive legal matters.
Excellent communication, relationship-building, and stakeholder-management skills.
Preferred Qualifications
Experience in management consulting, technology services, IT professional services, or VAR environment.
Experience owning a learning and development program or learning platform (LMS), ideally including early-career or analyst programs.
Aptitude and appetite to grow into broader People leadership, including HR operations, compensation, and benefits.
Core Competencies
Talent Strategy
Career Development & Coaching
Learning & Development
Performance Management
Organizational Effectiveness
Talent Acquisition
Employee Engagement
Change Management
People Analytics
Executive Communication
Cross-Functional Leadership
Continuous Improvement
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: United States- Janesville, Wisconsin
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Summary
:
The Site EHS & HR Generalist serves as the on-site safety resource while also providing day-to-day human resources support for employees and leaders. This position partners closely with site management, employees, supervisors, technicians, customers, and corporate functional teams to promote a safe, compliant, and productive workplace. The role is responsible for driving safety initiatives, risk management, regulatory compliance, employee engagement, recruiting support, employee relations, training coordination, and HR administration. Success in this role is measured by the ability to strengthen safety culture, ensure regulatory compliance, support employees and leaders, and contribute to overall operational effectiveness.
Principal Duties/Responsibilities:
· Conduct routine safety observations, workplace inspections, audits, and risk assessments.
· Support pre-job planning, Job Hazard Analyses (JHAs), and risk mitigation efforts.
· Identify workplace hazards and recommend corrective actions to reduce risk.
· Investigate incidents, injuries, near misses, and property damage events.
· Facilitate root cause investigations and track corrective actions through completion.
· Maintain compliance with OSHA regulations, customer requirements, and company safety standards.
· Maintain required safety records, documentation, and reporting metrics.
· Deliver and coordinate safety training programs.
· Promote employee engagement, stop-work authority, and a proactive safety culture.
· Serve as the primary safety liaison with customer representatives and support customer audits.
· Supports human resources programs by providing human resources services including interviewing, onboarding, and facilitating training as needed.
· Assist with administration of compensation, benefits, and HR programs.
· Provide guidance to employees and leaders regarding company policies, procedures, and employment practices.
· Support employee relations efforts by addressing routine employee concerns and escalating complex matters when appropriate.
· Maintain personnel records and complete HR transactions in accordance with company policies.
· Assist in maintaining HRIS data and employee records.
· Support training and development initiatives for employees and supervisors.
· Track turnover, staffing trends, and workforce metrics and provide reporting to management.
· Support affirmative action, equal employment opportunity, and labor law compliance activities.
· Build collaborative relationships with employees, supervisors, and customer contacts.
· Coach leaders on employee engagement, performance management, and workplace concerns.
· Support organizational initiatives that improve employee experience, retention, and culture.
· Partner with operations leadership to align people practices with business objectives.
· Participate in site meetings and provide guidance on both safety and workforce-related matters while reporting out to both internal team as well as customer.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· Bachelor's degree in Human Resources, Business Administration, Safety, Environmental Health & Safety, or related field; or equivalent combination of education and experience.
· 3 years of experience in Human Resources, Safety, EHS, or a combination of both disciplines.
· Working knowledge of OSHA regulations and employment laws.
· Experience supporting employees and leaders in a manufacturing, industrial, logistics, or service environment preferred.
· Strong organizational, communication, and interpersonal skills.
· Ability to influence and build relationships without direct authority.
· Proficiency in Microsoft Office applications and HRIS systems.
· Ability to manage multiple priorities in a fast-paced environment.
· Ability to travel occasionally as needed.
Desirable KSAs:
· Safety certification (OSHA 30, ASP, CSP, CHST, or equivalent).
· Professional HR certification (PHR, SHRM-CP, or equivalent).
· Experience in maintenance, manufacturing, or industrial services environments.
· Bilingual English/Spanish.
Competencies:
· Safety
· Communication
· Customer Service
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors
This description is intended to describe the general nature and level of work being performed by people in this job. It does not include every duty or responsibility that a job incumbent may be asked to perform. The KSA’s and Physical Demands and Working Conditions represent what is typically required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$81,790.93
—
$104,603.38 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The opportunity
Build the machine learning capabilities that help advertisers understand what they could achieve on Reddit and make better investment decisions.
You will lead models that estimate how campaign outcomes could change with different budgets, bids, audiences, creative performance, or objectives. The work connects supply and demand forecasting, audience availability, response prediction, and marketplace simulation to help advertisers compare alternatives and recognize valuable opportunities they may be missing.
This is a hands-on technical leadership role with ownership of modeling direction, evaluation standards, and reusable production capabilities across advertiser planning and recommendations.
What you’ll do
Lead forecasting and scenario modeling.
Translate advertiser questions into models of delivery, reach, performance, and investment tradeoffs. Set technical direction and guide execution across the team.
Connect inventory, demand, and response.
Combine forecasts of available advertising opportunities, audience activity, marketplace competition, and predicted response to estimate achievable delivery and performance.
Estimate outcomes under alternative choices.
Develop models that account for changes in budget, bid, audience, and optimization objective, including interactions among these choices, auction dynamics, and campaign constraints.
Quantify unrealized opportunity.
Incorporate creative-performance estimates from partner teams to assess how stronger creative could have improved campaign results. Translate those inputs into potential gains in delivery, efficiency, or advertiser value.
Build models that generalize.
Apply probabilistic forecasting, multitask learning, transfer learning, hierarchical modeling, or related approaches to handle sparse segments, cold start, delayed feedback, and changing conditions.
Establish trustworthy comparisons.
Evaluate numerical accuracy, calibration, uncertainty, and cohort-level performance. Define supported scenarios and identify when additional evidence or experimentation is needed.
Close the learning loop.
Compare recorded predictions with mature outcomes, diagnose systematic errors, and validate scenario estimates through experiments and observed results.
Own production delivery and technical leadership.
Partner with engineers on reliable training, serving, monitoring, and iteration. Lead designs, mentor engineers, and collaborate with Product, Data Science, Ads Delivery, Audience, and Creative teams.
What we’re looking for
A track record of developing and shipping predictive ML systems in advertising, marketplaces, recommendations, search, demand forecasting, or similarly complex domains.
Strong foundations in statistical learning, probability, and optimization, with experience modeling large-scale behavioral or transactional data.
Depth in one or more relevant areas:
probabilistic or hierarchical forecasting, calibrated conversion/value prediction, multitask or transfer learning, delayed-feedback or survival modeling, or response modeling
.
Strong judgment in evaluation, including temporal validation, calibration, segment-level performance, and the assumptions required to estimate outcomes under changed conditions.
Experience addressing sparse observations, cold start, seasonality, distribution shift, selection bias, or partially observed labels.
Strong programming and software engineering skills, including experience building and operating production ML systems.
Demonstrated ability to lead ambiguous technical initiatives, make practical tradeoffs, and develop other engineers.
Preferred experience
Complementary depth in one or more of:
Demand, supply, and inventory forecasting:
Advertising inventory, marketplace demand, traffic, retail demand, or capacity forecasting. Relevant methods include probabilistic time-series models, hierarchical/global forecasting, external-signal modeling, and multi-horizon prediction.
Auction and investment modeling:
Auction simulation or replay, conditional win-rate and price models, bid/budget response curves, or constrained optimization.
Scenario evaluation:
Counterfactual or off-policy evaluation, sensitivity analysis, uncertainty propagation, or composition of multiple predictive models.
Reach and audience estimation:
Population and overlap estimation, probabilistic reach/frequency models, sampling correction, or saturation modeling.
Advanced predictive methods:
Mixture-of-experts, distributional or quantile prediction, temporal sequence models, or state-space models.
What success looks like
Accurate and calibrated forecasts across priority advertiser populations; credible comparisons of supported campaign alternatives; reusable capabilities across planning and recommendations; and evidence that advertisers identify valuable opportunities and make better investment decisions.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-AK1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$230,000
—
$322,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
ОфисBoston, MA
УдалённоAsheville, NC
Fond du Lac, WI Corporate Office ; Madison, WI
ГибридleadSan Francisco; New York City
ГибридleadSan Francisco; New York City
London, England; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorUnited States
УдалённоseniorRemote - United States
Ottawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоLocation: Americas Time Zone (UTC -07:00 ~ UTC-04:00); 🌎 Please only apply if you are based in Americas timezones; The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w; Collaborate effectively with global colleagues across teams and time zones; Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role; Americas Time Zone (UTC -07:00 ~ UTC-04:00)