Location: Costa Rica
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a Leasing & Property Management Assistant to join our private network and work with a prominent US Real Estate management company.
In this role, you will support the Head of Property Management in finding and vetting tenants for a portfolio of properties. This position offers the opportunity to grow into a broader real estate project management role, overseeing external contractors, maintenance technicians, and managing marketing materials from concept to execution.
We are looking for candidates with a strong background in commercial real estate, including experience in leasing, sales, property maintenance management, and asset management. If you're ready to bring your expertise to a dynamic team and scale with a growing company, we invite you to apply to our exclusive network. The best candidates will be presented to our client for consideration.
Responsibilities:
Respond to all inbound inquiries from prospective tenants in a very timely manner.
Answer questions for prospective tenants; inquire with our team for any answers you don’t know.
Assist prospective tenants in scheduling their tours (coordinating with our touring team as needed) Follow up with prospective tenants after their tours.
Send application instructions to prospective tenants interested in applying to live with us.
Kick off background checks for prospective tenants and conduct reference checks.
Notify tenants once they’re approved.
In general: Track all notes, progress, and prospective tenants in AppFolio
Ensure all our real estate listings are active and renew them as needed.
Assist with the creation of marketing content. Monitor content across our marketing channels.
Requirements
Prior experience working on the leasing of residential or commercial real estate, ideally 4+ years.
Proficiency in Google Suite, including Sheets
Proficiency in written and spoken English, including being comfortable on the phone in English. Spanish proficiency is a plus.
Prior experience using AppFolio and Asana a plus.
Other Preferences
Strong preference for candidates that are personable, social, and comfortable chatting with people, as this is a customer facing role.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote assistants, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: El Salvador
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a Leasing & Property Management Assistant to join our private network and work with a prominent US Real Estate management company.
In this role, you will support the Head of Property Management in finding and vetting tenants for a portfolio of properties. This position offers the opportunity to grow into a broader real estate project management role, overseeing external contractors, maintenance technicians, and managing marketing materials from concept to execution.
We are looking for candidates with a strong background in commercial real estate, including experience in leasing, sales, property maintenance management, and asset management. If you're ready to bring your expertise to a dynamic team and scale with a growing company, we invite you to apply to our exclusive network. The best candidates will be presented to our client for consideration.
Responsibilities:
Respond to all inbound inquiries from prospective tenants in a very timely manner.
Answer questions for prospective tenants; inquire with our team for any answers you don’t know.
Assist prospective tenants in scheduling their tours (coordinating with our touring team as needed) Follow up with prospective tenants after their tours.
Send application instructions to prospective tenants interested in applying to live with us.
Kick off background checks for prospective tenants and conduct reference checks.
Notify tenants once they’re approved.
In general: Track all notes, progress, and prospective tenants in AppFolio
Ensure all our real estate listings are active and renew them as needed.
Assist with the creation of marketing content. Monitor content across our marketing channels.
Requirements
Prior experience working on the leasing of residential or commercial real estate, ideally 4+ years.
Proficiency in Google Suite, including Sheets
Proficiency in written and spoken English, including being comfortable on the phone in English. Spanish proficiency is a plus.
Prior experience using AppFolio and Asana a plus.
Other Preferences
Strong preference for candidates that are personable, social, and comfortable chatting with people, as this is a customer facing role.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote assistants, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: Honduras
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a Leasing & Property Management Assistant to join our private network and work with a prominent US Real Estate management company.
In this role, you will support the Head of Property Management in finding and vetting tenants for a portfolio of properties. This position offers the opportunity to grow into a broader real estate project management role, overseeing external contractors, maintenance technicians, and managing marketing materials from concept to execution.
We are looking for candidates with a strong background in commercial real estate, including experience in leasing, sales, property maintenance management, and asset management. If you're ready to bring your expertise to a dynamic team and scale with a growing company, we invite you to apply to our exclusive network. The best candidates will be presented to our client for consideration.
Responsibilities:
Respond to all inbound inquiries from prospective tenants in a very timely manner.
Answer questions for prospective tenants; inquire with our team for any answers you don’t know.
Assist prospective tenants in scheduling their tours (coordinating with our touring team as needed) Follow up with prospective tenants after their tours.
Send application instructions to prospective tenants interested in applying to live with us.
Kick off background checks for prospective tenants and conduct reference checks.
Notify tenants once they’re approved.
In general: Track all notes, progress, and prospective tenants in AppFolio
Ensure all our real estate listings are active and renew them as needed.
Assist with the creation of marketing content. Monitor content across our marketing channels.
Requirements
Prior experience working on the leasing of residential or commercial real estate, ideally 4+ years.
Proficiency in Google Suite, including Sheets
Proficiency in written and spoken English, including being comfortable on the phone in English. Spanish proficiency is a plus.
Prior experience using AppFolio and Asana a plus.
Other Preferences
Strong preference for candidates that are personable, social, and comfortable chatting with people, as this is a customer facing role.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote assistants, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: Colombia
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a Leasing & Property Management Assistant to join our private network and work with a prominent US Real Estate management company.
In this role, you will support the Head of Property Management in finding and vetting tenants for a portfolio of properties. This position offers the opportunity to grow into a broader real estate project management role, overseeing external contractors, maintenance technicians, and managing marketing materials from concept to execution.
We are looking for candidates with a strong background in commercial real estate, including experience in leasing, sales, property maintenance management, and asset management. If you're ready to bring your expertise to a dynamic team and scale with a growing company, we invite you to apply to our exclusive network. The best candidates will be presented to our client for consideration.
Responsibilities:
Respond to all inbound inquiries from prospective tenants in a very timely manner.
Answer questions for prospective tenants; inquire with our team for any answers you don’t know.
Assist prospective tenants in scheduling their tours (coordinating with our touring team
as needed) Follow up with prospective tenants after their tours.
Send application instructions to prospective tenants interested in applying to live with us.
Kick off background checks for prospective tenants and conduct reference checks.
Notify tenants once they’re approved.
In general: Track all notes, progress, and prospective tenants in AppFolio
Ensure all our real estate listings are active and renew them as needed.
Assist with the creation of marketing content. Monitor content across our marketing channels.
Requirements
Prior experience working on the leasing of residential or commercial real estate, ideally 4+ years.
Proficiency in Google Suite, including Sheets
Proficiency in written and spoken English, including being comfortable on the phone in English. Spanish proficiency is a plus.
Prior experience using AppFolio and Asana a plus.
Other Preferences
Strong preference for candidates that are personable, social, and comfortable chatting with people, as this is a customer facing role.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote assistants, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: Mexico
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a Leasing & Property Management Assistant to join our private network and work with a prominent US Real Estate management company.
In this role, you will support the Head of Property Management in finding and vetting tenants for a portfolio of properties. This position offers the opportunity to grow into a broader real estate project management role, overseeing external contractors, maintenance technicians, and managing marketing materials from concept to execution.
We are looking for candidates with a strong background in commercial real estate, including experience in leasing, sales, property maintenance management, and asset management. If you're ready to bring your expertise to a dynamic team and scale with a growing company, we invite you to apply to our exclusive network. The best candidates will be presented to our client for consideration.
Responsibilities:
Respond to all inbound inquiries from prospective tenants in a very timely manner.
Answer questions for prospective tenants; inquire with our team for any answers you don’t know.
Assist prospective tenants in scheduling their tours (coordinating with our touring team
as needed) Follow up with prospective tenants after their tours.
Send application instructions to prospective tenants interested in applying to live with us.
Kick off background checks for prospective tenants and conduct reference checks.
Notify tenants once they’re approved.
In general: Track all notes, progress, and prospective tenants in AppFolio
Ensure all our real estate listings are active and renew them as needed.
Assist with the creation of marketing content. Monitor content across our marketing channels.
Requirements
Prior experience working on the leasing of residential or commercial real estate, ideally 4+ years.
Proficiency in Google Suite, including Sheets
Proficiency in written and spoken English, including being comfortable on the phone in English. Spanish proficiency is a plus.
Prior experience using AppFolio and Asana a plus.
Other Preferences
Strong preference for candidates that are personable, social, and comfortable chatting with
people, as this is a customer facing role.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote assistants, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: Argentina
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a Leasing & Property Management Assistant to join our private network and work with a prominent US Real Estate management company.
In this role, you will support the Head of Property Management in finding and vetting tenants for a portfolio of properties. This position offers the opportunity to grow into a broader real estate project management role, overseeing external contractors, maintenance technicians, and managing marketing materials from concept to execution.
We are looking for candidates with a strong background in commercial real estate, including experience in leasing, sales, property maintenance management, and asset management. If you're ready to bring your expertise to a dynamic team and scale with a growing company, we invite you to apply to our exclusive network. The best candidates will be presented to our client for consideration.
Responsibilities:
Respond to all inbound inquiries from prospective tenants in a very timely manner.
Answer questions for prospective tenants; inquire with our team for any answers you don’t know.
Assist prospective tenants in scheduling their tours (coordinating with our touring team as needed) Follow up with prospective tenants after their tours.
Send application instructions to prospective tenants interested in applying to live with us.
Kick off background checks for prospective tenants and conduct reference checks.
Notify tenants once they’re approved.
In general: Track all notes, progress, and prospective tenants in AppFolio
Ensure all our real estate listings are active and renew them as needed.
Assist with the creation of marketing content. Monitor content across our marketing channels.
Requirements
Prior experience working on the leasing of residential or commercial real estate, ideally 4+ years.
Proficiency in Google Suite, including Sheets
Proficiency in written and spoken English, including being comfortable on the phone in English. Spanish proficiency is a plus.
Prior experience using AppFolio and Asana a plus.
Other Preferences
Strong preference for candidates that are personable, social, and comfortable chatting with people, as this is a customer facing role.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote assistants, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About the Role
A once-in-a-generation shift is underway. Global banks, fintechs, and TradFi leaders: JPMorgan, Visa, PayPal, and more, are moving beyond pilots to launch real products on crypto rails. At the same time, the most sophisticated Web3 teams are scaling faster than ever, building the infrastructure for an entirely new financial system. Alchemy sits at the center of both worlds. The trusted infrastructure powering billions of transactions for the builders shaping the future of finance.
As a Commercial AE at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You will be responsible for owning the entire sales process and have the opportunity to partner with teammates across the company, including leadership and our founders. This opportunity offers immense growth and learning opportunities as we enter a new and exciting phase of the company!
What You’ll Do
- Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
- Engaging with potential customers, understanding their needs, and explaining how the product solves their needs
- Reaching out to new leads via various communication channels and getting them excited for an introductory call
- Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)
- Tracking, analyzing, and finding ways to improve campaigns and the sales process
- Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
- Refine and establish processes to support our business’s evolving needs
- Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
- Create & articulate compelling value propositions
- Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
- Provide customer feedback to the product and engineering teams and inform product development
- Work with support and communicate with customers both pre and post-sales
- Maintain a healthy sales pipeline
- Respond and communicate quickly with customers
- Ensure customer satisfaction
What we’re looking for
- Ability to be in office in SF or NYC 3x a week
- 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
- Knowledge and passion for the crypto/blockchain industry
- Self-starter attitude and the ability to execute new ideas with autonomy
- Strong desire to work in sales at an early-stage startup
- Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
- Experience driving technology adoption and creating long term transformational account strategies
- Ability to operate independently and proactively in an effort to source and progress new business
- Proficiency using CRM software, forecasting, and opportunity management
- Excellent listening, verbal and written communication skills
- Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
- Experience managing numerous requests and time demands concurrently
Benefits and Perks
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is hiring exceptional Revenue Operations analysts who will support a team of experts growing and managing our global direct, alliance, channel partner and online sales. The Revenue Operations teams drive continuous policy, process and data quality improvement which enable us to analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
You will support the leadership of the team, providing insights to drive improvements and partnering with Canonical’s teams across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal. This position requires an analytical approach, a keen eye for detail and the desire to strive for excellence. People that thrive in these roles are proactive problem solvers who are passionate about collaborating with sales and business development teams, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and contributing to initiatives in support of Canonical's continued success. Successful candidates will demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.
Location: These roles will be based remotely in the EMEA and Americas regions
The role entails
Supporting all aspects of the day-to-day operations of the sales and business development functions globally
Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing
Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions
Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks.
Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals. Delivering insight that enables improved territory and quota management, channel development and sales productivity.
Assisting the team with automation and streamlining of the end-to-end Lead to Order process
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
Excellent attention to detail and data-driven, analytical and problem-solving skills
Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
Professional written and spoken English with excellent presentation skills
Ability to travel internationally up to four times a year for company events
Nice-to-have skills
Experience gained within a similar, technology subscription-based business
Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones
What Canonical offers
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Cartago, Costa Rica
Uptalent.io is seeking a Country Manager in Costa Rica for one of their key clients:
A leading company specializing in custom bearings and power transmission solutions, offering a comprehensive range of engineering services and products for heavy industry, including design, manufacturing, distribution, operation, and maintenance.
This position will play a pivotal role in overseeing both operational efficiency and commercial success. The occupant will be responsible for managing day-to-day operations, optimizing processes, and driving revenue growth through effective commercial strategies.
Operational Management:
Oversee all aspects of workshop operations, including production scheduling, inventory management, quality control, and safety compliance.
Implement efficient workflows and procedures to maximize productivity and minimize downtime.
Lead and mentor a team of technicians and production staff to ensure high performance and adherence to company standards.
Monitor key performance indicators (KPIs) and implement continuous improvement initiatives to enhance operational efficiency.
Commercial Strategy:
Develop and execute comprehensive commercial strategies to drive sales growth and expand market share.
Identify new business opportunities and forge strategic partnerships with key stakeholders in the power transmission and wind energy sectors.
Collaborate with the sales team to develop customized solutions for clients and ensure customer satisfaction.
Analyze market trends, competitor activities, and customer feedback to inform business decisions and product development efforts.
Project Management:
Coordinate project execution from inception to completion, ensuring timely delivery and adherence to budgetary constraints.
Work closely with engineering and technical teams to ensure seamless project implementation and client satisfaction.
Manage project risks and mitigate potential obstacles to ensure successful outcomes.
Financial Management:
Develop and manage departmental budgets, forecasts, and financial reports.
Monitor revenue streams, expenses, and profitability metrics to achieve financial targets.
Identify cost-saving opportunities and implement cost-control measures without compromising quality or safety standards.
Regulatory Compliance:
Ensure compliance with all relevant regulations, standards, and certifications governing the power transmission and renewable energy industries in Costa Rica and other Central-American countries.
Stay abreast of changes in legislation and industry best practices to ensure ongoing compliance and risk mitigation.
Requirements
Bachelor's degree in Industrial Engineering, Mechanical Engineering or related is mandatory.
Over 10 years of experiences in the following:
Operations management and commercial leadership roles, preferably in the power transmission or renewable energy sector.
5 to 10 years of experience in the following:
Strong technical aptitude with knowledge of power transmission systems, wind energy technology, and related manufacturing processes.
Excellent leadership, communication, and interpersonal skills with a track record of building and motivating high-performing teams.
Proficiency in project management tools and techniques, with experience overseeing complex projects from conception to delivery.
Sound understanding of financial principles and experience managing budgets, forecasts, and financial performance metrics
Familiarity with regulatory requirements and industry standards governing the power transmission and renewable energy sectors in Costa Rica.
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: New York City; Austin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is hiring Strategic Account Executives to land and expand some of the world’s most recognizable brands (20k+ employees). Drawing on your experience in methodological, value-driven sales, you’ll own the full cycle from pipeline generation to closing and growing multi-threaded relationships across the business. You’ll report to the Director, Strategic Sales and work alongside a team that’s reshaping how enterprises create video with AI.
WHAT YOU'LL DO
- Land and expand our largest enterprise accounts by owning a named-account book and driving net-new and expansion ARR through multi-threaded, multi-stakeholder deals.
- Build your own pipeline through account-based prospecting that creates qualified opportunities across your target accounts.
- Forecast accurately and consistently hit quarterly revenue targets.
- Build and execute strategic account plans that map org structure, buying committees, and whitespace across business units, with clear owners, milestones, and executive sponsors.
- Partner closely with Customer Success to drive adoption, secure renewals, and uncover expansion so every landed deal keeps growing.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- A track record of landing and expanding high-value B2B SaaS logos, with quotas of $1M+ and a history of closing six-figure deals.
- Proven success prospecting into new accounts and delivering value-based product demonstrations.
- The ability to uncover client pain points and craft differentiated value propositions that make the ROI undeniable.
- Experience selling in a rigorous, value-driven environment using a methodology like MEDDPICC.
- Strong business acumen, with examples of building business value and champions inside complex, global organizations.
- Strong written and spoken communication in English.
WE’D BE PARTICULARLY EXCITED IF
- You have experience with video SaaS
- You bring experience and/or interest in AI
- You thrive in a fast paced, dynamic environment!
Compensation
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is $300,000-$340,000 OTE (50/50 split) and we are open to discussing where you land within it, or beyond it, for exceptional experience.
Location: US - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across North America. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of North American Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $100K+ ARR accounts.
Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to help customers work collaboratively across dispersed organizations and recommend best practices.
Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Utilize Digital Campaign: You have the ability to leverage digital campaigns to target new contacts and opportunities.
Team Dynamics:
You will join a high-performing, collaborative North American Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
Flexible Time Off (FTO)
Company 401(k) Match
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health (medical, dental & vision) Insurance (EEs + Dependents)
Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
Working from Home Allowance ($40 / Monthly)
$500 Working from Home home office set-up Stipend
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.
Total compensation pay range
$94,000
—
$118,000 USD
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is hiring exceptional Sales Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Sales Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
You will partner with Canonical’s executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality. People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success.
Location:
These roles will be based remotely in the EMEA, Americas regions.
The role entails
Delivering precise, scalable revenue operations for business through direct, indirect or online channels
Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan
What we are looking for in you
Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
Data-driven and analytical approach with a high attention to detail
Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
Exceptional academic track record from both high school and university
Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
Strong communication, interpersonal, negotiation and influencing skills
Professional written and spoken English with excellent presentation skills
Ability to travel internationally up to four times a year for company events up to two weeks long
Nice-to-have skills
Experience gained within a similar, technology subscription-based business
Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.
What Canonical offers
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
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seniorWe leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоseniorHome Based - Americas; Home based - EMEA
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