Вакансии

Location: Office Based - Beijing, China Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users. As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability. Key responsibilities Recruit, motivate, mentor, and enable your team to succeed in delivering quality products Set goals with the team; prioritize tasks, identify and measure team health indicators Maximise the results of team members and support their career growth Coordinate with project managers, HWE, QA and certification management Monitor projects from kickoff to post-mortem and handle escalations Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs Prioritize customer requests globally Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security) Provide leadership for methodologies, strategies, standards, tools, and best practices Must be able to travel to the EU, USA, China, and Taiwan Required skills and experience A Bachelor (or higher) degree in STEM, preferably computer science or software engineering Proven track record in technical roles with Linux, preferably Ubuntu or Debian Commitment to development and testing methodologies, and maintainable code quality Experience with management responsibilities Ability to work collaboratively in a team environment Ability to be productive in a globally distributed team through self-discipline and self-motivation Commitment and energy to deliver on schedule Strong English and Chinese language communication skills, both written and verbal Desirable skills and experience Making technical decisions for a team as a tech lead Software architecture and design experience Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML Participation in open-source development projects Experience with CI/CD Canonical is an equal opportunity employer Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-ET1 #stack

Location: Riyadh, Saudi Arabia Müller's Solutions, a renowned tech consulting firm specializing in Technology consulting, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in I server to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using I server. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes. Responsibilities Conduct detailed analysis of existing business processes using I server Collaborate with stakeholders to understand and document business requirements Utilize I server to model and analyze business processes and identify areas for improvement Develop and maintain process documentation, including process maps, workflows, and standard operating procedures Identify and propose process improvement opportunities to optimize productivity and efficiency Collaborate with cross-functional teams to implement and monitor process improvements Provide training and support to end users on process improvements and new tools Requirements Proficiency in using I server for process modeling and analysis Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to collaborate effectively with stakeholders and cross-functional teams Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus Bachelor's degree in Business Administration, Information Systems, or a related field Experience in the tech industry or tech consulting is preferred Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia Müller's Solutions, a renowned tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in Aris to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using Aris. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes. Responsibilities Conduct detailed analysis of existing business processes using Aris Collaborate with stakeholders to understand and document business requirements Utilize Aris to model and analyze business processes and identify areas for improvement Develop and maintain process documentation, including process maps, workflows, and standard operating procedures Identify and propose process improvement opportunities to optimize productivity and efficiency Collaborate with cross-functional teams to implement and monitor process improvements Provide training and support to end users on process improvements and new tools Requirements Proficiency in using Aris for process modeling and analysis Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to collaborate effectively with stakeholders and cross-functional teams Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus Bachelor's degree in Business Administration, Information Systems, or a related field Experience in the tech industry or tech consulting is preferred Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia As an Application Architect at Müller's Solutions, you will be responsible for designing and implementing scalable, reliable, and efficient application architectures. You will collaborate with cross-functional teams, including developers, business analysts, and project managers, to understand business requirements and translate them into technical solutions. Your expertise in application design and architecture will be critical in ensuring the successful development and deployment of high-quality software applications. Responsibilities: • Design and implement application architectures that meet functional and non-functional requirements. • Collaborate with business stakeholders and development teams to understand and define application requirements. • Evaluate and select appropriate technologies, frameworks, and platforms for application development. • Create architectural documentation, including diagrams, models, and technical specifications. • Provide technical guidance and support to development teams throughout the software development lifecycle. • Conduct code reviews to ensure adherence to architectural principles and best practices. • Stay up-to-date with emerging technologies and industry trends in application design and development. Requirements Requirements: • Bachelor's degree in Computer Science or a related field. • Proven experience as an Application Architect or in a similar role, demonstrating expertise in designing and implementing application architectures. • Strong knowledge of software development methodologies and best practices. • Proficient in multiple programming languages and technologies. • Experience with application frameworks and platforms. • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. • Excellent communication and collaboration skills to effectively work with cross-functional teams. • Proven track record in delivering high-quality software applications. Preferred qualifications: • Master's degree in Computer Science or a related field. • Certification in application architecture or related areas. • Experience in designing and implementing cloud-based applications. • Familiarity with DevOps practices and tools. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Yerevan, Armenia Description We are looking for a detail-oriented, self-oriented and experienced Contract Operations Specialist to join our dynamic and fast-growing team. Responsibilities Manage, optimize, and continuously improve Jira workflows related to the end-to-end contract signing and document management process Analyze contract workflows and operational data to identify inefficiencies, recurring issues, and opportunities for process improvement Prepare regular analytical reports and performance insights to support management decision-making and identify risks, and areas for improvement Oversee the end-to-end document lifecycle, including document creation, registration, review, approval, signing, distribution, filing, archiving, and retrieval Review and approve Jira tickets related to contracts and documentation, ensuring accuracy, completeness, proper documentation, and compliance with internal policies and procedures Maintain a strong understanding of document management principles, internal documentation standards, and contract administration requirements Monitor contract processing timelines and operational performance, proactively identifying delays and implementing corrective actions to improve turnaround time. Ensure the confidentiality, integrity, and controlled access of contractual and business documentation throughout its lifecycle Establish and maintain effective document classification, naming, registration, filing, and archiving practices across digital and physical records Maintain a structured and easily accessible document archive, enabling efficient document retrieval, traceability, and long-term preservation of records. Coordinate and communicate effectively with Legal, Procurement, Finance, Operations, and other stakeholders involved in contract and document management. Develop and deliver training sessions on contract signing, document management, Jira workflows, and related operational procedures. Create and maintain process documentation, guidelines, and standard operating procedures (SOPs) to ensure consistency and knowledge continuity across teams Support process automation and digitalization initiatives by identifying opportunities to reduce manual work, improve data quality, and increase operational efficiency Requirements At least 2 years of professional experience in a similar role Advanced knowledge of Armenian, Russian, and English languages Accurate, detail-oriented personality, ability to meet deadlines Advanced practical knowledge of MS Excel is a must Excellent communication and negotiation skills Strong time management skills Analytical thinking and problem-solving skills Interpersonal skills, ability to develop effective working relations with colleagues High sense of responsibility and ability to work under pressure Strong interpersonal and communication skills

Location: Riyadh, Saudi Arabia As the Chief Enterprise Architect at Müller's Solutions, you will be responsible for leading the development and implementation of the enterprise architecture strategy and roadmap. You will work closely with executive leadership, department heads, and technology teams to define and execute a comprehensive enterprise architecture vision that aligns with the company's business goals and objectives. Your role will be crucial in driving technology innovation, ensuring the scalability and reliability of our systems, and shaping the future direction of our IT infrastructure. Responsibilities: • Develop and communicate the enterprise architecture strategy, vision, and roadmap in alignment with business objectives and priorities. • Lead and oversee the design, implementation, and maintenance of enterprise architecture frameworks, standards, and best practices. • Collaborate with stakeholders to understand business needs and ensure the enterprise architecture enables business transformation and growth. • Evaluate and recommend technology solutions and platforms that support the company's long-term vision and drive innovation. • Provide architectural guidance and oversight for major projects and initiatives, ensuring adherence to the enterprise architecture framework. • Stay up-to-date with emerging technologies, industry trends, and best practices in enterprise architecture to drive continuous improvement and innovation. Requirements Requirements: • Bachelor's degree in Computer Science, Information Systems, or a related field. • Proven experience as a Chief Enterprise Architect or in a similar senior leadership role, with a track record of successfully developing and executing enterprise architecture strategies. • In-depth knowledge of enterprise architecture frameworks such as TOGAF or Zachman. • Strong understanding of business processes, IT systems, and enterprise-wide technology infrastructure. • Excellent analytical and problem-solving skills, with the ability to align technology solutions with business goals. • Strong leadership and collaboration skills, with the ability to influence and drive change at all levels of the organization. • Proven track record of leading and managing technology teams and projects. Preferred qualifications: • Master's degree in Computer Science, Information Systems, or a related field. • Certification in enterprise architecture frameworks such as TOGAF or Zachman. • Experience in a global or multinational organization, managing enterprise architecture initiatives across different regions and business units. • Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform. Benefits

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking a highly skilled Technical Project Manager to join our team. In this role, you will be responsible for overseeing the planning, implementation, and completion of technical projects within our organization. You will work closely with cross-functional teams, including developers, engineers, and stakeholders, to ensure that projects are delivered on time, within budget, and meet the highest quality standards. Responsibilities: • Define project scope, goals, and deliverables in collaboration with stakeholders. • Develop and maintain detailed project plans, timelines, and budgets. • Coordinate and assign tasks to team members, ensuring alignment with project objectives. • Monitor project progress and provide regular updates to stakeholders. • Identify and mitigate project risks, implementing solutions to address issues that may arise. • Collaborate with technical teams to ensure that project deliverables meet quality standards and adhere to best practices. • Manage project resources and budgets, tracking expenditures and ensuring adherence to financial constraints. • Facilitate communication and collaboration among team members and stakeholders. Requirements Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • Proven experience as a Technical Project Manager or in a similar role, managing complex technical projects from initiation to completion. • Strong knowledge of project management methodologies, tools, and best practices. • Excellent organizational and time management skills, with the ability to effectively prioritize and manage multiple projects and tasks simultaneously. • Strong leadership and communication skills, with the ability to effectively lead cross-functional teams and interact with stakeholders at all levels of the organization. • Proficiency in project management software such as Microsoft Project or Jira. • PMP (Project Management Professional) certification is a plus. Preferred qualifications: • Master's degree in Project Management or a related field. • Experience in agile project management methodologies, such as Scrum or Kanban. • Familiarity with software development lifecycle (SDLC) processes and methodologies. • Strong problem-solving and decision-making skills. • Ability to thrive in a fast-paced and dynamic work environment.

Location: Riyadh, Saudi Arabia As an Enterprise Architect at Müller's Solutions, you will be responsible for developing and implementing strategic technology solutions that align with our business goals and objectives. You will work closely with stakeholders, including senior management and department heads, to identify opportunities for technology innovation and leverage your expertise to design and deliver scalable and reliable enterprise architecture solutions. Responsibilities: • Develop and maintain a comprehensive understanding of the organization's current technology landscape, including systems, applications, and infrastructure. • Collaborate with stakeholders to define and align technology strategy and enterprise architecture roadmap with business objectives and priorities. • Evaluate and recommend technology solutions and frameworks that enable business transformation, improve operational efficiency, and drive innovation. • Create and maintain architectural artifacts, including models, diagrams, and documentation, to communicate the enterprise architecture vision and framework. • Lead cross-functional teams in the implementation of enterprise-wide technology initiatives, ensuring alignment with architectural principles and standards. • Stay up-to-date with industry trends, emerging technologies, and best practices in enterprise architecture. Requirements Requirements: • Bachelor's degree in Computer Science, Information Systems, or a related field. • Proven experience as an Enterprise Architect or in a similar role, demonstrating expertise in designing and delivering enterprise architecture solutions. • Strong knowledge of business processes, IT systems, and enterprise-wide technology infrastructure. • Proficient in enterprise architecture frameworks such as TOGAF or Zachman. • Excellent analytical and problem-solving skills, with the ability to analyze complex business requirements and translate them into technology solutions. • Strong leadership and collaboration skills, with the ability to effectively communicate and influence stakeholders at all levels of the organization. • Proven track record of successfully leading and implementing enterprise-wide technology initiatives. Preferred qualifications: • Master's degree in Computer Science or a related field. • Certification in enterprise architecture frameworks such as TOGAF or Zachman. • Experience in a global or multinational organization, managing technology initiatives across different regions and business units. • Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform. Benefits

Location: Riyadh, Saudi Arabia Müller's Solutions is a leading Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a talented Saudi National Business Analyst to join our team. With our offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions is known for delivering innovative solutions that fuel progress and drive success. Trusted by many organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Analyst at Müller's Solutions, you will play a vital role in bridging the gap between technology and business. You will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that align with the company's strategic goals. Experience in Enterprise Architecture is preferred, as you will also be involved in facilitating effective collaboration across teams and projects. Responsibilities Conduct thorough analysis of business processes and systems to identify areas for improvement Gather and document business requirements, collaborating with stakeholders Develop and maintain business process models and diagrams Analyze data to identify trends and insights for decision-making Facilitate effective communication and collaboration between technical and non-technical teams Support the implementation and testing of new systems and processes Evaluate and recommend technology solutions to meet business needs Requirements Proven experience as a Business Analyst or similar role Strong analytical and problem-solving skills Working knowledge of Enterprise Architecture concepts and frameworks Excellent communication and interpersonal skills Ability to work independently and collaboratively in a team environment Proficiency in data analysis and modeling software tools Bachelor's degree in Business Administration, Information Systems, or related field Saudi nationality is required TOGAF Certificate is a plus Benefits

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partnering with teams that utilise any of Fin’s core technologies or our build patterns. Previous projects from the team include future-proofing our databases through sharding and building a mechanism to migrate Elasticsearch indexes for scale and profit . We’re building a robust platform where your expertise will be applied to areas such as building a beautiful Messenger, an efficient teammate experience, a secure by default system, all while scaling the platform to billions of users and shipping two hundred new versions of Intercom to production every day. Delve deeper into our engineering culture at Fin.engineering and explore our engineering values . What will I be doing? Own high-impact work on Elasticsearch at scale, including index design, shard and partitioning strategy, cluster health, performance tuning, safe migrations, and operational excellence. Collaborate with world-class domain experts to shape our technical direction and infrastructure as we grow. Deeply own aspects of our infrastructure at Fin and autonomously executing on high impact projects - including writing application code, automating systems, improving observability and low-level tuning of datastores used in production, test and development across Fin. Value agility and simplicity, just as you prioritise scalability and uptime. Our continuous deployment approach ensures focus on gradual improvements. Major accomplishments are introduced incrementally, staying under the radar with feature flags. Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as strategic work and enablement. Play an active role in the hiring, mentoring, and career development of other engineers. Raise the bar for technical standards, performance, reliability, and operational excellence across Fin. What skills do I need? Excellent pragmatic engineering skills. 5+ years experience in a production environment, with contributions to the design and architecture of distributed systems. Strong experience with at least one major production datastore or search system, with Elasticsearch being especially relevant for this role. Good judgment around Elasticsearch in real-world systems, such as index and mapping design, cluster operations, scaling patterns, performance tuning, or migrations. Expertise in backend technologies such as MySQL, Memcached, as well as Linux. Ideally, you’ve supported scaling a SaaS product in a previous role and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. Significant, demonstrated impact that your work has had on the product and/or the teams you worked with. Proficient with standard software engineering methodologies, e.g. unit testing, object-oriented design, data structures, code reviews, design documentation, and utilising observability tooling. Understanding of modern web apps and distributed systems, along with an ability to articulate technical challenges and solutions. Experience as a technical lead for large multi quarter projects and programs including defining the roadmap. Ability to learn quickly, iterate, unblock yourself, and persist until the right problem is solved. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Miami, United States Uptalent.io is a leading global platform connecting global top-tier talent with exciting companies in the United States. We are currently seeking a Junior Architectural Site Supervisor to join our team. This is a great opportunity for someone who is passionate about architecture and construction and wants to gain hands-on experience in site supervision. Responsibilities Assist in overseeing construction sites to ensure adherence to architectural plans, specifications, and quality standards. Monitor the progress of construction activities and provide regular updates to the project manager. Maintain accurate documentation and records of construction activities. Requirements Bachelor's degree in Architecture or a related field. Previous experience in architectural site supervision or construction preferred. Strong knowledge of architectural plans, drawings, and specifications. Familiarity with building codes and regulations. Excellent communication and problem-solving skills. Ability to work well in a team and collaborate with different stakeholders. Attention to detail and a high level of accuracy. Proficiency in project management software or tools is a plus. Based in Miami. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Highly competitive compensation.

Location: Riyadh, Saudi Arabia Join our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As a Proactive Monitoring Specialist Lead, you will play a crucial role in leading and managing a team of monitoring specialists. You will oversee the monitoring and analysis of system performance, identify potential issues, and take proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems. Responsibilities: Lead and manage a team of Proactive Monitoring Specialists, ensuring their training and development needs are met Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques Analyze system logs and alerts to identify potential issues and vulnerabilities Take proactive measures to ensure system performance, availability, and security Create and maintain documentation for monitoring procedures and processes Collaborate with technical teams to troubleshoot and resolve issues in a timely manner Recommend and implement improvements to monitoring tools and processes for continuous enhancement Stay updated with the latest technologies and best practices in proactive monitoring Requirements Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience as a Proactive Monitoring Specialist or similar role Prior experience in leading or managing a team of monitoring specialists Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds Experience in analyzing system logs and alerts to identify potential issues Proficiency in scripting languages, such as PowerShell or Python Knowledge of IT infrastructure and networking principles Excellent problem-solving and analytical skills Strong communication and leadership abilities Ability to work well under pressure and prioritize tasks

Location: Riyadh, Saudi Arabia Join our team at Müller's Solutions as a Proactive Monitoring Specialist and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As a Proactive Monitoring Specialist, you will play a crucial role in monitoring and analyzing system performance, identifying potential issues, and taking proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems. Responsibilities: Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques Analyze system logs and alerts to identify potential issues and vulnerabilities Take proactive measures to ensure system performance, availability, and security Create and maintain documentation for monitoring procedures and processes Collaborate with technical teams to troubleshoot and resolve issues in a timely manner Recommend and implement improvements to monitoring tools and processes for continuous enhancement Stay updated with the latest technologies and best practices in proactive monitoring Requirements Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience as a Proactive Monitoring Specialist or similar role Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds Experience in analyzing system logs and alerts to identify potential issues Proficiency in scripting languages, such as PowerShell or Python Knowledge of IT infrastructure and networking principles Excellent problem-solving and analytical skills Strong communication and teamwork abilities Ability to work well under pressure and prioritize tasks

Location: Riyadh, Saudi Arabia As an Oracle Database Specialist at Müller's Solutions, you will play a crucial role in maintaining and optimizing Oracle databases to ensure their performance, availability, and security. You will work closely with cross-functional teams to design, implement, and support database solutions that align with the business needs of our organization and clients. Responsibilities: Design and implement Oracle database solutions based on business requirements and best practices. Perform database installations, upgrades, and migrations. Create and manage database objects, including tables, views, indexes, and sequences. Monitor and optimize database performance, including query tuning, index management, and capacity planning. Implement and maintain database security controls and access privileges. Perform database backups, recovery, and disaster recovery procedures. Collaborate with development teams to design and implement efficient database schemas and data models. Troubleshoot and resolve database issues, working closely with technical teams to identify and implement solutions. Stay updated with the latest Oracle database technologies, features, and best practices. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Oracle Database Specialist, with expertise in managing and optimizing Oracle databases. Proficiency in Oracle database administration tasks, including installations, upgrades, and migrations. Strong understanding of Oracle database architecture, performance optimization, and troubleshooting. Experience with database backup, recovery, and disaster recovery procedures. Knowledge of Oracle security practices and access controls. Familiarity with SQL and PL/SQL programming languages. Excellent problem-solving and analytical skills. Ability to work independently and collaboratively in a team environment. Strong communication and interpersonal skills.

Location: Riyadh, Saudi Arabia At Müller's Solutions, we are currently looking for a skilled and experienced Oracle Administrator to join our team. As an Oracle Administrator, you will be responsible for the administration, maintenance, and support of Oracle databases to ensure their optimal performance, availability, and security. Responsibilities: Install, configure, and upgrade Oracle database software. Create and manage database instances, schema objects, and user accounts. Perform routine database maintenance tasks, such as backups, recovery, and patching. Tune and optimize Oracle database performance, including query optimization and index management. Monitor database activity and performance, and proactively address potential issues. Implement and maintain database security and access controls. Manage and resolve database incidents and problems. Collaborate with development and infrastructure teams to implement database changes. Stay updated with the latest Oracle database technologies, features, and best practices. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Oracle Administrator, with expertise in managing and supporting Oracle databases. Proficiency in Oracle database administration tasks, including installation, configuration, and upgrades. Strong knowledge of Oracle database architecture, performance optimization, and troubleshooting. Experience with database backup, recovery, and patching procedures. Knowledge of Oracle security practices and access controls. Good understanding of SQL and PL/SQL programming languages. Excellent problem-solving and analytical skills. Ability to work independently and collaboratively in a team environment. Strong communication and interpersonal skills.

Location: Riyadh, Saudi Arabia Join our team at Müller's Solutions as an Expert Specialist Dev & Ops of Monitoring and Control Systems and contribute to the development and operation of cutting-edge systems that enable monitoring and control of critical processes. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As an Expert Specialist in Dev & Ops of Monitoring and Control Systems, you will play a crucial role in designing, developing, and maintaining robust and efficient monitoring and control systems. Your expertise in software development, system configuration, and DevOps practices will be key to ensuring the reliability, availability, and performance of our clients' systems. Responsibilities: Design, develop, and maintain monitoring and control systems for critical processes Collaborate with stakeholders to understand system requirements and translate them into technical designs Implement software and system configurations to meet monitoring and control requirements Automate system monitoring and control processes using DevOps practices and tools Analyze system performance and identify areas for optimization and improvement Perform troubleshooting, debugging, and resolution of system issues Maintain documentation of system designs, configurations, and processes Stay updated with the latest technologies and best practices in monitoring and control systems Requirements Bachelor's degree in Computer Science, Engineering, or a related field Proven experience in software development and system configuration Strong knowledge of monitoring and control systems and related technologies Experience in implementing DevOps practices and tools for automation Proficiency in programming languages such as Java, Python, or C++ Knowledge of database systems and SQL Experience in troubleshooting and debugging complex systems Excellent problem-solving and analytical skills Strong communication and collaboration abilities Ability to adapt to changing requirements and prioritize tasks

Location: Riyadh, Saudi Arabia As a Cisco Collaboration Engineer at Müller's Solutions, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients. You will collaborate with cross-functional teams and clients to gather requirements, design scalable solutions, configure and deploy Cisco collaboration products, and provide ongoing support and maintenance. Responsibilities: Design, configure, and implement Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration products. Gather and analyze requirements from clients and stakeholders and develop solution designs that meet their business needs. Collaborate with network engineers and other technical teams to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure. Perform system upgrades and deployments of Cisco collaboration products, ensuring minimal downtime and disruption to client operations. Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, addressing and resolving issues in a timely manner. Follow best practices and industry standards for security, performance, and reliability in the design and implementation of Cisco collaboration solutions. Stay updated with the latest Cisco collaboration technologies and certifications to enhance expertise and provide innovative solutions to clients. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions. Strong knowledge of Cisco collaboration products, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration tools. Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs. Excellent understanding of VoIP technologies, codecs, and codecs negotiation. Ability to analyze and troubleshoot complex network and collaboration issues. Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred. Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.