Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
We are looking for a Labour Legal Counsel to join our Corporate Legal team. Reporting to our Lead Labour & Employment law, you will provide labour law expertise to balance local legal requirements with operational efficiency, while respecting cultural and legal nuances.
The ideal candidate will have a minimum of 6-8 years of experience, including relevant experience in a multinational company, with a strong background in French labour law and a deep understanding of the labour challenges faced by a fast-growing worldwide company.
In this role, you will serve as the legal liaison for Mistral’s HR teams and collaborate with Legal teams to ensure compliance, consistency, and best practices in all labour-related matters.
- Provide practical, hands-on legal advice on individual and collective employee relationships, working closely with HR to implement operational solutions ensuring compliance with all regulatory requirements
- Draft, review, and negotiate employment contracts, and advise on employment lifecycle, ensuring alignment with French legal requirements and Mistral AI’s global policies
- Advise on collective representation matters, including CSE, European Work Council and associated employee representative bodies, ensuring constructive dialogue and legal compliance
- Provide guidance on cross-border employment issues, including secondments, remote work, and international mobility, ensuring seamless integration with local requirements and evolving workforce needs
- Monitor and analyze regulatory developments in labour law and proactively adapt internal processes
Qualifications and skills
- Legal Master’s degree (Master’s in French Labour Law). Additional certifications in international labour law are a plus.
- A minimum of 6-8 years experience, with strong experience in French labour law (individual and collective relationships)
- International mindset: Experience working in a multicultural environment
- Proven expertise in:
- Handling legal aspects of employees relations
- Drafting and negotiating employment contracts and related contracts
- Managing legals aspects of the employee collective representation
- Analytical and problem-solving skills: Ability to navigate labour law issues and provide pragmatic, business-oriented solutions.
- Communication: Excellent written and verbal communication ; ability to communicate legal advice and present legal concepts in a clear and understandable manner.
- Adaptability: Ability to work in a team-oriented, collaborative environment.
- Ethical awareness: Commitment to promoting a fair, inclusive, and compliant workplace culture.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ГибридseniorParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: London, Remote
Workplace: remote
360Learning is entering its next phase of growth.
Today, more than 2,500 organizations worldwide use 360Learning to turn internal expertise into business performance. As AI fundamentally reshapes how companies build skills, share knowledge and develop their people, we are evolving our platform, bringing together Collaborative Learning, AI and enterprise-grade learning infrastructure to redefine what modern L&D can deliver.
We are now looking for a Global VP Marketing to help shape and accelerate this next chapter.
Reporting directly to Benjamin Marchal, our CEO, you will own our global Marketing strategy and organization. Your mandate will go beyond generating demand: you will sharpen our positioning in a rapidly changing market, strengthen our brand and category leadership, and build a high-performing Marketing engine that translates market opportunity into sustainable revenue growth.
You will partner closely with Sales, Product and Customer teams to strengthen our go-to-market strategy across our key markets, with a particular focus on accelerating growth in North America. You will bring together Product Marketing, Brand & Content and Demand Generation around clear priorities and shared business outcomes, from market awareness and positioning to pipeline creation, conversion and revenue impact.
We are looking for an outstanding B2B SaaS marketing leader who combines strategic depth with strong execution and has already led significant Marketing scope in a high-growth environment. This is an opportunity for a proven VP/SVP-level leader ready to step into full global ownership, work directly with the CEO and progressively grow into a broader CMO-level mandate as the company and the role evolve.
The role can be based in the USA, Canada, UK or France.
Within 1 month you will:
Understand our culture, marketing strategy, positioning, organization, processes and performance management
Build a diagnostic and identify opportunities for improvement
Within 3 months you will:
Build a 18 months roadmap for the marketing team
Validate our messaging framework and content strategy
Take ownership of analyst relationships
Start to build a relationship with our top clients
Within 12 months you will:
Lead strategic projects for the company
Own the repositioning decision - Lead the project
Transform our demand generation team from a demand capture to a demand creation machine
Support revenue in scaling outbound to 50% of our pipe creation
The Skill Set:
10+ years of experience in B2B SaaS marketing.
Experience in HR Tech, Future of Work, collaboration, productivity or knowledge/AI platforms would be a plus, but not required
Master of at least 3 of the following functions: product marketing, demand generation, content marketing, brand
Outstanding communication skills. We are expecting our VP Marketing to be vocal in the market
Servant leadership style to lead a team of 20+
Experience in rebranding / renaming is a plus
Fluent English (US/UK)
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line.
Balance:
Flexible hours, Total work from home possible anywhere in the UK 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including
Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone screen with our Talent Acquisition Director
Discovery meeting with our Chief Executive Officer, Benjamin
Case Study Meeting with our CEO and Chief Sales Officer
Culture Fit Meeting with our Chief People Officer, Sidonie
Meetings with the marketing team leads
Ref Checks
Offer
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote - Estonia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Technical Support Engineer
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Twilio is growing rapidly and seeking Technical Support Engineers to join the
Onboarding Compliance and Support (OCS)
team, supporting our customers’ use of our Console platform, and helping customers manage their Twilio products, services, and accounts. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert.
We’re looking for someone who is excited in solving tough problems and enjoys helping others work through complex technical issues. You’re a strong communicator to both technical and non-technical audiences via phone or email and you’re able to empathize with frustrated customers from all backgrounds. You enjoy collaborating with colleagues on your team, help them with the day to day challenges, and are able to contribute ideas on how to improve the team’s work.
You should have a firm understanding of the technology stacks common to the Web ecosystem and experience in a telecom environment. You’ve got strong time management skills, and are efficient at getting work done in a dynamic work environment while still following standard processes and procedures.
Twilio operates a 24x7 support model so the ability to work weekends and holidays (as needed) may be required.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs).
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1-3 years of experience communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. (Previous telecom experience is preferred)
Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.
Leverages customer feedback to identify and drive improvements.
Experience and interest in working cross functionally with Engineering, Product Management, and Sales, and sometimes with similar cross functional teams from partner organizations
Demonstrated desire to understand customer trends, and document and report those trends to continue to improve our support process
Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.
Proven advanced time management skills, with the ability to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Excellent written and verbal communication skills.
Excellence in task prioritization and evaluation of situational urgency.
Desired:
Experience in handling escalations, working directly with users and Customer Success teams to solve problems.
Know how to route critical issues to the appropriate internal teams, ensuring timely response.
Report bugs to the Engineering & QA teams, as well as helping to prioritize fixes to ensure customer satisfaction.
Clearly communicate with customers and other internal teams about issues impacting their service.
Execute internal processes to streamline and scale support
Location
This position is based remotely in Estonia
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
In accordance with local pay transparency requirements, the base salary range for this role is provided below. The successful candidate’s final compensation will be determined based on permissible, non-discriminatory factors such as skills and experience.
Base Salary Range: €28,720 - €35,900 yearly.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Espoo
Workplace: Hybrid
- Title: Senior Mechanical Test Engineer
- Department: Spacecraft Hardware
- Location: Espoo, Finland
- Reports to: Mechanical Test Engineering Team Lead
- Contract: Permanent
- Working Model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Senior Mechanical Test Engineer, you’ll ensure the structural integrity and readiness of ICEYE’s satellite systems by designing and executing critical mechanical testing campaigns that validate performance in demanding launch and space environments.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Design, develop, and validate Mechanical Ground Support Equipment (MGSE) for satellite testing
- Design mechanical interfaces for vibration, shock, and environmental testing
- Develop and optimize test jigs and fixtures for mechanical testing
- Create and maintain manufacturing drawings and technical documentation
- Plan, coordinate, execute and document vibration test campaigns for subsystems and full satellites
- Perform and support finite element analysis to validate designs and test setups
- Collaborate with cross-functional teams to ensure test readiness and successful execution
- Deliver end-to-end mechanical testing campaigns aligned with project requirement
WHAT WE’RE LOOKING FOR
MUST HAVES:
- MSc degree in Mechanical or Aerospace Engineering or equivalent
- Minimum 5 years of experience in MGSE design and mechanical testing environments
- Experience with vibration testing and mechanical validation of hardware
- Experience leading technical work or R&D projects
- Proficiency with CAD and PDM tools such as Autodesk Inventor and Vault or similar
- Experience with finite element analysis tools such as ANSYS, Nastran, or Hypermesh
- Ability to create and interpret manufacturing drawings
- Hands-on engineering mindset with ability to work both independently and in teams
NICE TO HAVES:
- Experience in aerospace or satellite hardware development
- Manufacturing knowledge of machined components
- Hands-on experience in satellite assembly
APPLICATION PROCESS
- Talent Attraction Introduction
- Hiring Manager Alignment
- Task Assignment
- Technical Interview
- Director Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role and its impact
As our Data Science Manager, you will look after a small team of 3 Data Scientists within Marketing Data Science, and you will stay close to the data yourself. You will be the people manager for data scientists based in Australia, the UK and South Africa, while personally owning marketing measurement for North America, including campaign and event measurement, churn analysis and funnel effectiveness.
Your work shapes how quickly and how confidently marketing decisions get made at Xero. You will bring AI-driven insight generation and agentic analytics into everyday delivery, so the pod spends less time assembling reports and more time on the questions that move the business. You will also set the operating rhythm that helps a team spread across timezones prioritise well, share the load and keep delivery sustainable, and you will present complex analysis simply so that insight turns into decisions people act on.
The team and how they connect
Marketing Data Science helps Xero deliver digital, customer and marketing outcomes through insight that is increasingly AI-augmented. The wider team sits across Australia, New Zealand, the UK, South Africa and North America, so async ways of working, shared documentation and rotating meeting times are part of everyday life. You will work alongside other Data Science leads and partner closely with regional marketing teams, who rely on the pod as a thinking partner rather than a reporting service.
Initially, you will focus on
➤ Working across SQL, Python, BigQuery, Google Analytics, Mixpanel and GTM, with dashboards and visualisation tools that people genuinely use.
➤ Campaign and event measurement for North America, so marketing teams can see what is working and where to invest next.
➤ Churn analysis and funnel effectiveness work that shapes acquisition, retention, engagement and personalisation.
➤ Embedding AI-driven insight generation and agentic analytics into the pod's day to day delivery, reducing time to insight across regions.
Where and how you can work
This role is based in Vancouver, where our office is set up for collaboration, focus work and connection, with meeting rooms, quiet spaces and desks ready whenever you drop in. We work flexibly and take a hybrid approach, and Boost Days are our weekly in-office days with catered meals and activities that support local small businesses.
Here are some of the things we are looking for
➤ You will bring practical marketing measurement experience across campaigns, events, churn and funnel effectiveness, and you will Go Further by turning findings into recommendations people can act on.
➤ Working knowledge of SQL, solid Python, and a strong foundation in statistics, experimentation and causal thinking, with familiarity with Google Analytics, Mixpanel and BigQuery, form part of your everyday toolkit.
➤ You will Go Fast by using AI-driven and agentic analytics to cut the time it takes to get from question to insight.
➤ Coaching people you rarely share a timezone with comes naturally to you, and you will Go Together by creating rhythms that keep everyone connected and supported.
➤ Your communication flexes easily between technical and non-technical audiences, and between local and global ones.
➤ Comfort with ambiguity and loose direction will help you Go Bold, shaping what the team looks at next rather than waiting for the brief.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $140,000 - $190,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: United States; Carolina, United States; Indianapolis, United States
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in the United States
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
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Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a Backend Engineer to join our Repository Management team within GitLab's Source Code stage. You'll help customers configure repositories with confidence so their GitLab projects support the way their teams work. As artificial intelligence agents increasingly write and manage code alongside people, you'll build guardrails that make development safe and trustworthy. You'll turn complex policy and repository management needs into reliable backend solutions that support people and the agents working on their behalf.
You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL to improve a critical system that serves GitLab.com, self-managed instances, and GitLab Dedicated. Source Code provides the interface layer, through Gitaly, to the Git repositories that account for a large portion of GitLab traffic. With support from experienced team members, you'll help maintain high reliability through performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and Source Code Experience to deliver reliable and performant systems.
Learn more about the
Create:Source Code teams
in the GitLab Handbook.
What you’ll do
Develop secure, well-tested, performant features and improvements using Ruby and GraphQL.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Contribute to backend services, application programming interfaces, data models, and business logic for repository management.
Collaborate across functions and teams, both asynchronously and synchronously, involving domain experts and seeking guidance when needed.
Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and apply feedback from code review.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
What you’ll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL or the ability to learn them.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience contributing to policy, permissions, or rules-based features in web applications and helping make that complexity reliable and maintainable.
Experience writing backend unit and integration tests, with familiarity with Git and collaborative code review processes.
Experience using artificial intelligence coding tools or agents, with the ability to review their output and recognize when additional guidance is needed.
Clear written and spoken English communication skills, including sharing useful status updates and collaborating in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance for decisions that are difficult to reverse.
About the team
The functional team works across Europe and North America, supporting both synchronous and asynchronous collaboration. It includes six engineers, and this role offers an opportunity to grow your backend skills, learn from experienced team members, and contribute to our technical direction. We work closely with Code Review and Gitaly, alongside sibling teams covering Repository Sync & Interop, Source Code Experience, and Repository Scale, Performance & Git Infrastructure. We're maturing GitLab's branch protection offering while maintaining availability, reliability, and stability through bug fixes and focused technical debt work. Our roadmap includes Branch Rules, Codeowners, merge strategy options, and artificial intelligence-powered repository management and configuration.
We welcome candidates with different levels and types of experience. Many successful candidates don't meet every requirement. If you're excited about this role, please apply and allow our recruiting team to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
Our Inference business works differently from a typical software business. What we can sell is capped by GPU fleet capacity, and what we earn depends on the blended cost of the GPUs serving each workload. Both can change week to week.
This role sits between the people who run the fleet and the people who sell it. You will be the person who can answer, at any point in the quarter, three questions with real numbers behind them:
1. What do we have to sell?
2. What should we sell it for?
3. What do we make when we do?
You will own the commercial data, models, processes, and operating cadence behind these decisions, partnering closely with the Head of Digital Native Sales and serving as the commercial operating lead across Sales, Data Science, Inference Infrastructure, Finance, and Product.
This is a build role. Little of the commercial infrastructure you need exists today.
WHAT YOU'LL DO
Capacity and demand
- Build and own an end-to-end inference demand forecast combining pipeline, contracted commitments, and consumption trends into a forward-looking view of expected demand.
- Combine capacity signals with pipeline demand to show what is available to sell and surface shortages, unused capacity, and supply-demand mismatches.
- Translate customer requirements into structured inputs that Data Science and Inference Infrastructure can use to assess workload impact and feasibility, and help prioritize opportunities by revenue, margin, fit, timing, and strategic value.
Pricing and margin
- Publish regular updates to GTM and Finance on available supply and recommended price, informed by market rates for provisioned throughput and per-token pricing.
- Partner with Finance and Pricing to build rate cards, target prices, price floors, and discount guardrails GTM can act on.
- Build and own margin sensitivity models showing how workload, utilization, contract structure, and discounting affect deal and portfolio economics.
Data infrastructure and GTM telemetry
- Build the commercial telemetry for Inference: usage, consumption patterns, expansion, churn signals, and other leading indicators of revenue.
- Connect capacity and usage data with pipeline, contracts, pricing, and revenue, and build self-serve reporting that helps GTM, Finance, and leadership make capacity, pricing, and prioritization decisions.
- Partner with Finance on long-range planning for Inference, connecting demand forecasts to capacity and capex planning.
Core revenue operations
- Own territory design, ICP definition, data-driven targeting, pipeline management, forecasting, and compensation plan design for the Inference and Digital Native segment.
- Track competitive dynamics across inference providers and adjacent players, turning them into pricing and positioning input.
Cross-functional leadership
- Drive alignment across Sales, Data Science, Inference Infrastructure, Finance, and Product on demand, capacity, pricing, and economics.
- Ensure customer demand reaches technical teams early enough to inform capacity decisions, and build a structured feedback loop from requests, adoption patterns, blocked deals, and losses into Product and Engineering.
WHAT YOU'LL BRING
Required skills and competencies
- Experience in revenue operations, business operations, strategic finance, or investment banking in a business where cost of goods is real and variable — cloud infrastructure, compute, telco, logistics, or similar. Pure SaaS RevOps is not a fit on its own.
- Strong SQL and comfort building your own data models: raw tables to dashboard, without waiting on a data team.
- Demonstrated ability to build unit economics and margin models that other functions trust and use.
- Enough technical fluency to hold a real conversation with infrastructure engineers about GPUs, utilization, serving efficiency, and capacity — or clear evidence you can get there fast.
- Comfort operating with incomplete data, with a bias toward shipping a rough answer this week over a perfect one next quarter.
- Strong cross-functional leadership and the ability to influence technical and commercial teams without direct authority.
Ideal additional skills and competencies
- Familiarity with the inference market: provisioned throughput, per-token pricing, batch vs. real-time serving, and how the major providers price.
- Experience with consumption- or usage-based revenue models.
- Salesforce, BigQuery, and BI tooling (we use Metabase).
- Having sat between a technical team and a commercial team before, trusted by both sides.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence.
What We Value
End-to-end ownership
You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down.
Comfort in ambiguity
Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call.
Customer-first, always
You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room.
What You'll Do
Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result.
Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured.
Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability.
Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving.
Improve engineering practices through mentorship, reusable patterns, and clear technical guidance.
Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation.
Participate in an on-call rotation as required, supporting the systems the team builds.
What we're looking for
A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes.
Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions.
Strong product and technical judgment, especially when the problem or path forward is unclear.
The ability to influence experienced peers and align teams without formal authority.
Experience using metrics, experimentation, and observability to guide decisions and improve production systems.
Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins)
- A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team.
Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer.
As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds.
This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration.
Technologies You’ll Use
Expertise in at least one interpreted language such as Python, Ruby on Rails, etc.
Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus)
Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus)
Familiarity with leading cloud providers, such as GCP, AWS, or Azure
Experience being on-call
What You’ll Do
Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS.
Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you.
Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation.
Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones.
Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout
Skills We’re Looking For
Can build things end-to-end. Our engineers build, deploy and maintain their code.
Is adept with data, backend systems, APIs, and UI components.
Is customer-focused, with an eye for building delightful product experiences and developer experiences.
Approaches new problems with a scrappy optimism, with a bias towards action.
Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business.
Present and available online for synchronous and asynchronous collaboration with a team distributed across North America.
Able to work in-person in our Toronto/Oakland office 2 days per week.
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Office Based - London, UK
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based in our office in London, UK.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Seoul
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
• You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions.
• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.
• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.
• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.
• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.
• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.
• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.
• You will travel approximately 30 to 60% of your time.
• Your role will involve spending time at the client’s office.
What You Will Do
Delivering value to the customers
• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
• On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process
• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product deployment
• Guide and support customers in deploying our models and products into their infrastructure.
• Work closely with customers to deploy relevant solutions according to their specific requirements.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
• Develop custom features for customers as needed.
Customer Onboarding
• Responsible for onboarding customers on our products, providing guidance on deployment and integration
• Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces
Project management
• Define and track success metrics of the POC being rolled out at customers.
• Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.
What We're Looking For
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect
• You're experienced with deploying and managing AI-based products in production environments
• You are fluent in Python
• You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools
• You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure
• You have been involved in a customer facing role
• You have strong project & stakeholder management skills
• You have foundational knowledge in AI/ML/Data science
• You have ability to connect technology and business value
• You are result driven and resilient
• Being familiar with sales qualification concepts is a strong plus
We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.
Hiring Process (optional)
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min System Design
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
The Role:
We are looking for a Product Value Team Lead to lead our product content initiatives.
What you’ll do:
Lead a team of engineers in delivering high-quality product content and capabilities.
Oversee the development and delivery of product content, including:
- scripts
- data sources
- application catalogs
- software updates
- vulnerability data
- reports
Guide technical decisions from solution design through development and production rollout.
Own automation initiatives by designing, implementing, and maintaining scalable pipelines and workflows for content generation, validation, and deployment.
Improve the efficiency and reliability of our content delivery processes.
Apply AI technologies to enhance how we create and deliver product content.
Requirements
What we're looking for:
Strong software engineering fundamentals and hands-on experience owning production systems.
Excellent knowledge of Node.js, JavaScript, TypeScript, and Python.
Experience building and operating AWS services in production.
Nice to have:
Experience writing automated tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: US
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you.
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need.
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful.
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale.
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $150,000 - $200,000 USD
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows.
We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience.
WHAT YOU’LL DO
- Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic
- Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms
- Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces
- Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes
- Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production
- Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries.
- Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail
- Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system
- Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite
- Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions
- Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting
WHAT YOU’LL NEED
- 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code
- You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS
- Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals
- SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it
- Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here
- Git, PR review, CI, staging and feature flags as your default way of working
- Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like
- Judgment about where a fix belongs, in code, in the agent or in the knowledge base
- A track record carrying signal between support, product and other functions and turning it into action
- Comfort managing your own work in a fast-moving environment, high ownership and high autonomy
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet.
FOR YOUR APPLICATION
During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Staff Software Engineer (Commercial Platform)
- Location: Espoo, Finland
- Department: Business Automation
- Reports to: Senior Engineering Manager
- Employment type: Permanent
- Workplace model: Hybrid, 3 days a week at the office
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Staff Software Engineer, you will own the architecture behind how customers discover, order, receive and pay for ICEYE's SAR imagery and monitoring insights.. You will decide how several existing backend systems become one platform, and you will see that migration through to production.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Build the platform at the heart of ICEYE's data business: it's how customers buy and receive our imagery and insights, and it will drive the Data business's revenue for years to come.
- Own the technical architecture and migration plan for bringing several existing backend systems together into one unified platform behind ICEYE's monitoring intelligence products.
- Make the key architecture and data-model decisions and hands-on drive them through execution across multiple engineering teams.
- Deliver the platform's first production milestone together with the team within the first quarter of 2027. Then lead the migration of the remaining live products onto it without disrupting customers.
- Set the technical standards other engineers build against as the platform consolidation continues.
- Bring a point of view on where AI-assisted engineering practices genuinely help the team, and help others apply them.
- Partner directly with product and engineering leadership to keep the migration aligned as priorities evolve.
WHAT WE'RE LOOKING FOR
- Backend production engineering experience in Go, or deep enough backend expertise in a similar language to ramp quickly.
- Hands-on experience with PostgreSQL and event-driven, message-based architectures.
- Production experience with a major cloud provider (AWS preferred).
- Practical experience with observability tooling such as LGTM stack, Datadog and OpenTelemetry.
- A track record of technically leading an architecture renewal, platform consolidation, or large-scale migration end to end, not just contributing to one.
- Proven ability to bring multiple engineering teams and stakeholders to a shared technical direction.
- Geospatial or space industry experience is a strong plus that will help you have an impact quickly. If you don't have it, apply anyway: most of our engineers learned the domain here.
APPLICATION PROCESS
- TA Partner screening call (30 minutes)
- Hiring manager interview (1 hour)
- Technical interview (2 hours)
- Values & Fit interview (1 hour)
- Final interview with SVP of Engineering (1 hour)
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is 8,500-10,500 EUR per month (gross), depending on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United States (Remote)
Global Trade Compliance Manager
Operations · Full-time · Remote (United States) · Hours 9am - 5pm EST
About Nysonian:
Nysonian is one of the fastest-growing consumer portfolios, behind NOBL and Flo Pilates. We grew over 8x in 2025 and are building the next phase of the business across physical products, software, and subscription experiences.
NOBL is a functional travel brand built around a simple idea. Travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience, from seamless organization and easy access to tracking, connectivity, and protection.
Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences.
Across both brands, we are building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We are looking for builders who want ownership, speed, and the ability to shape products at scale.
The Opportunity:
Nysonian is hiring a Global Trade Compliance Manager to to own the company's end-to-end import/export compliance program across all origin and destination markets. This role is responsible for export documentation and compliance out of China, Vietnam, Thailand, and Cambodia, and for import/customs clearance compliance into the UAE, UK, EU, Australia, Canada, the USA, and Mexico — including HS/HTS classification, importer- of-record (or equivalent) obligations, and duty/tariff management in each jurisdiction, to a standard of 100% compliance. The role works closely with the China/Southeast Asia buying and sourcing teams, the Mexico manufacturing facility, customs brokers and freight forwarders in each market, and surety/bond providers, to keep shipments compliant and identify and resolve compliance risk before it becomes a liability.
What You'll Own:
Own end-to-end export documentation and compliance for shipments originating from China, Vietnam, Thailand, and Cambodia, including commercial invoices, packing lists, certificates of origin, and each origin country's export licensing/permit requirements.
Own end-to-end import and customs clearance compliance for shipments into the UAE (Dubai Customs / GCC), UK (post-Brexit customs, EORI), EU (EU customs union, EORI), Australia (Australian Border Force), Canada (CBSA), the USA (CBP), and Mexico (SAT/Aduana).
Manage and maintain HS/HTS code classifications across the full product catalog for NOBL Travel, Flo Pilates, and other Nysonian brands, mapping classifications correctly to each destination market's tariff schedule.
Act as the primary point of contact for the customs clearance process in each market, coordinating directly with local customs brokers, freight forwarders, carriers, and customs authorities to resolve entry issues, holds, and requests for information.
Manage Importer of Record (or equivalent, e.g., EORI holder) responsibilities and obligations in every import market, maintaining 100% compliance with each jurisdiction's customs regulations, bonded entry requirements, and recordkeeping standards.
Monitor and manage customs surety bonds and guarantees where applicable (e.g., the U.S. bond program with Avalon Risk Management), including bond sufficiency, claims, and provider relationships, and lead resolution of any bond or liquidated damages matters.
Lead the response to customs compliance actions and enforcement notices from any origin or destination authority (e.g., CBP liquidated damages notices, requests for information), coordinating internally and with outside counsel or brokers as needed.
Identify and apply free trade agreement and preference programs to reduce duty exposure (e.g., USMCA, EU/UK- Vietnam FTA, ASEAN trade agreements, GCC arrangements, AANZFTA), and assess rules-of-origin risk — particularly for products manufactured in Mexico with components sourced from China, where dual-origin
exposure exists.
Monitor changes in tariff policy, trade agreements, and trade remedy actions (e.g., U.S. Section 301/232, EU CBAM, safeguard duties) across all markets, and translate them into landed-cost impact and mitigation recommendations for leadership.
Partner with the China/Southeast Asia buying teams and the Mexico manufacturing facility to ensure sourcing, bill-of-materials, and country-of-origin documentation support accurate classification and compliant entries in every market.
Build and maintain internal SOPs, recordkeeping systems, and training materials to standardize export and import compliance practices across all origin and destination countries.
Prepare compliance reporting and risk summaries for leadership, flagging open exposures by country (e.g., open enforcement cases, bond claims) and recommended next steps.
Skills & Qualifications:
5+ years of experience in international trade compliance spanning both export (Asia-origin) and import compliance across multiple destination markets, ideally supporting a consumer goods or e-commerce company.
Hands-on experience with HS/HTS classification and customs entry processes across more than one jurisdiction (e.g., US, UK/EU, Canada, Australia, or GCC).
Working knowledge of Importer of Record / EORI-equivalent obligations, customs bonds/guarantees, and customs enforcement actions (e.g., CBP liquidated damages, CF-28/CF-29 notices).
Familiarity with rules of origin under USMCA and other applicable free trade agreements, including multi-country manufacturing scenarios (e.g., China-origin components assembled in Mexico).
Experience working with customs brokers and freight forwarders across multiple countries, and coordinating export procedures with factories/sourcing offices in China, Vietnam, Thailand, or Cambodia.
Strong attention to detail and comfort owning compliance outcomes independently across jurisdictions, with a track record of driving issues to resolution.
Excellent written and verbal English communication skills, with the ability to coordinate across teams and time zones in Asia, the Middle East, Europe, and North America.
Licensed Customs Broker (LCB), CCS/CBIP, or an equivalent international trade compliance certification is a plus but not required.
Compensation
We use a market-based approach to compensation.
This role also offers performance-based rewards tied to business impact. Your starting compensation will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and company impact.
Why You Will Love Working At Nysonian:
Our Culture
We are founder-led and operate with speed, direct communication, and clear accountability
We believe in exceptional management and invest in tools and opportunities to connect with colleagues
We build products that positively impact millions of people's lives
AI is intentionally embedded in how we work, create, and scale, supporting innovation and impact
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Direct ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two hardware-backed consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
Benefits
Health, Dental and Vision Insurance
Life and Disability Insurance
Paid Time Off
Nine (9) paid holidays per year
Complimentary Nobl & Flo products
Nysonian is an equal opportunity employer.
УдалённоГеография найма не уточнена
УдалённоRemote - Estonia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридYou will also set the operating rhythm that helps a team spread across timezones prioritise well, share the load and keep delivery sustainable, and you will present complex analysis simply so that insight turns into decisions people act on; ➤ Coaching people you rarely share a timezone with comes naturally to you, and you will Go Together by creating rhythms that keep everyone connected and supported
УдалённоleadTeam members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed
УдалённоUnited States; Carolina, United States; Indianapolis, United States; Must be based in the United States
УдалённоRemote, United Kingdom
leadNew York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Americas Remote
Oakland, California, United States
ОфисOffice Based - London, UK
ОфисSeoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Удалённо
United States
US
УдалённоRemote; Seattle, WA; London; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
ГибридГеография найма не уточнена
United States (Remote); Excellent written and verbal English communication skills, with the ability to coordinate across teams and time zones in Asia, the Middle East, Europe, and North America