• Развивать Microsoft Purview: классификацию данных, sensitivity labels и retention policies; • Проектировать DLP-политики для Microsoft 365, устройств и облачных сред;
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• Развивать Microsoft Purview: классификацию данных, sensitivity labels и retention policies; • Проектировать DLP-политики для Microsoft 365, устройств и облачных сред;
Эксплуатация, развитие и модернизация облачной инфраструктуры (серверы, ВМ, сети, СХД). Проектирование решений, масштабирование мощностей и внедрение нового оборудования.
В команду листинга (сервис коммерциализации товаров) мы ищем аналитика, который будет работать на всех этапах жизненного цикла продукта: от сбора и валидации требований до приемочного тестирования и сопровождения внедренных решений. ● Опыт самостоятельного ведения задачи от бизнес-требований до релиза.
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Настроить подбор- 8+ years of experience in both Automation&Manual testing methodologies;
Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on Development Health, you'll help make the systems that engineering teams rely on more reliable, maintainable, and easier to extend. You'll build and improve the automation, tooling, and data that help teams spot problems early and ship with less friction. As customer zero for GitLab, we support engineering workflows on GitLab's own product at scale. You'll use the product in demanding, real-world ways, surface the friction and gaps you find, and contribute to improvements that get built into the product for GitLab's customers. You'll support work such as: Health alerting and remediation routing for GitLab's core continuous integration and continuous delivery (CI/CD) pipelines Flaky and slow test detection systems Engineering analytics and reporting that engineering teams use to make decisions What you’ll do Own and evolve core Development Health systems, from design through production. Improve the reliability, maintainability, and test coverage of long-lived automation, and reduce reliance on undocumented knowledge by documenting and simplifying legacy systems. Partner with engineering managers and product teams to identify workflow pain points and turn them into well-scoped, measurable improvements. Work with data to show whether changes improve engineering health, and use it to prioritize. Mentor intermediate engineers through code review, design feedback, and pairing. Communicate clearly in writing and asynchronously, including status, tradeoffs, and proposals for stakeholders across Engineering. Monitor the health of production systems, troubleshoot incidents, and contribute to root cause analysis. Use artificial intelligence (AI) agents and assistants to analyze issues and problem areas to help shape the team's product roadmap. Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Substantial experience as a backend or tooling engineer, with a track record of owning production systems end to end. Strong proficiency in Ruby, or the ability to become productive quickly. Experience maintaining or modernizing legacy codebases safely. Comfort with CI/CD systems, application programming interfaces (APIs), and automation at scale. Independent problem-solving and clear, concise written communication: you spot problems early, raise risks proactively, and drive work to completion without close direction. Experience writing automated unit and integration tests and taking part in collaborative code review. Experience using AI coding assistants to speed up development while critically reviewing their output. Optional experience: Rails; developer productivity, engineering analytics, or internal tooling; GitLab's product and open source contribution workflow; data pipelines or metrics reporting; or agent-based workflows that run in production. About the team Development Health is part of Developer Experience. Our work is mostly internal, and our customers are GitLab team members across an engineering organization of hundreds of engineers. We're all-remote, asynchronous by default, and documentation-driven, in line with GitLab's values of collaboration, results, efficiency, diversity, inclusion and belonging, iteration, and transparency. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Основные задачи: Проектирование и развитие архитектуры frontend-приложений.
Location: Yerevan, Armenia Workplace: onsite EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Senior Sales Manager to join our team in Armenia! About the role: As a Senior Sales Manager at PartnerMatrix, you will drive business growth by identifying new opportunities, managing key client relationships, and closing high-value deals. You will work across the full product suite, collaborate closely with internal teams, and play a key role in shaping sales strategies. What You’ll get to do: • Identify new opportunities within the iGaming industry to sell PartnerMatrix products and solutions. • Engage, present, and educate prospects about PartnerMatrix offerings. • Work across the full product suite based on company priorities. • Negotiate offers and contracts with new and existing clients. • Contribute to go-to-market strategies and refine value propositions for the region. • Maintain strong relationships with prospects and ensure CRM data is up to date. • Collaborate with Sales, Marketing, Technical, Legal, and Support teams. • Represent PartnerMatrix at relevant events, conferences, and networking opportunities. • Stay updated on industry, compliance, and regulatory developments. What we’re looking for: • 3+ years of B2B sales experience in iGaming (mandatory). • Proven track record in Tier 1 sales, contract negotiation, and building key partnerships. • Excellent spoken and written English, as well as Russian or Spanish language skills. • Organized, self-motivated, and result-driven, with the ability to work independently. • Strong organizational and time-management skills. • Bachelor's degree in marketing, Business Administration, or a related field is a plus. Here's what we offer: • Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us. • Benefit from two Free Fridays each year, limited to one per quarter. • Access online learning platform like Udemy for Business, and a budget for external training. • Daily catered lunch or monthly lunch allowance. • Private Medical Subscription. • Gym allowance. • Parking • Team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Lead the design, development, and deployment of scalable software applications according to the Service Level Agreement (SLA).
Location: Хабаровск Целью нашей команды является развитие и поддержка собственной версии СУБД, основанной на базе open-source PostgreSQL, с учетом особых требований по быстродействию, надежности и кибербезопасности выдвигаемых Сбербанком, а также в соответствии с внутренним roadmap’ом. Наше решение является целевой СУБД Сбера, и в настоящий момент используется в более чем 400 автоматизированных системах, что составляет более 6000 активных инсталляций. Обязанности * установка, настройка, администрирование СУБД PostgreSQL * устранение аварийных сбоев на СУБД PostgreSQL * устранение неисправностей систем, входящих в зону ответственности подразделения * проведение мероприятий по исследованию причин аварий на СУБД PostgreSQL. Требования * высшее образование (IT направление) * знание и понимание архитектуры СУБД PostgreSQL * знания настройки производительности СУБД PostgreSQL, включая настройку БД, оптимизацию запросов и настройку ОС Linux * понимание принципов работы внутренних объектов (stored procedure, views, triggers, etc.) * знание Linux в объеме, требуемом для DBA (производительность, диагностика linux) * навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе будет преимуществом * опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов. **Будет плюсом:** * опыт автоматизации задач администрирования и решения инцидентов и устранения аварий на СУБД PostgreSQL. Условия * комфортный офис по адресу г. Хабаровск ул. Краснореченская, 111В * график работы 5/2 с 9.00 до 18.00 * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * уникальную систему обучения Сбера для профессионального и карьерного развития * расширенный ДМС и льготное страхование для семьи * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.
Location: Limassol, LIMASSOL, Cyprus Spotware Systems is seeking a highly skilled Senior DevOps Engineer with extensive experience in supporting Java-based product environments . This role is ideal for someone who blends deep infrastructure knowledge with automation expertise, has a solid understanding of modern DevOps practices, and thrives in complex, distributed systems. You will be instrumental in ensuring scalability, reliability, and security across our production environments. Responsibilities Design, build, and maintain CI/CD pipelines using GitLab CI and Jenkins. Automate infrastructure and application deployments with Ansible . Manage Kubernetes clusters, including CNIs, networking, and troubleshooting. Deploy and manage services using Helm and helm-file . Implement and maintain monitoring and observability stacks (Prometheus, Grafana, Loki, VictoriaMetrics, ELK). Set up distributed tracing with OpenTelemetry . Profile applications and systems using tools like perf, pprof, and Java heap dump analyzers. Ensure security best practices across CI/CD, secrets management (Vault, Sealed Secrets), and static code analysis (SonarQube). Optimize containerization workflows, focusing on image layering, distroless builds, and runtime management (containerd, CRI-O). Manage networking in Kubernetes: Services, Ingress, NetworkPolicies, DNS, and external load balancer integrations. Troubleshoot complex networking issues using tcpdump, traceroute, Netstat, and other diagnostic tools. Contribute to infrastructure as code (Terraform, where applicable). Develop and maintain scripts and tools in Go, Python, Bash, and Groovy . Support and optimize Java-based microservices in production. Requirements 3+ years of experience in DevOps or SRE roles. Proven expertise with Helm , helm-file , and Ansible in production. Strong background supporting Java-based microservices . Hands-on experience with GitLab CI and Jenkins pipelines. Deep knowledge of Kubernetes (core components, CNIs, networking). Strong understanding of Linux systems in production. Experience with monitoring and observability: Prometheus, Grafana, Loki, VictoriaMetrics, VictoriaLogs . Familiarity with distributed tracing using OpenTelemetry. Experience with secrets management (Vault, Sealed Secrets). Strong troubleshooting skills with networking (TCP/UDP, DNS, load balancing, ingress controllers) . Competency in Go, Python, and Bash scripting. Understanding of microservices architecture , event-driven architecture and the CAP theorem . Proven ability to support incident response and on-call rotations. Nice to Have Experience with Infrastructure as Code (Terraform) . Familiarity with Service Meshes (Istio, Linkerd). Knowledge of advanced networking (eBPF, Calico, Cilium, IPVS). Experience with profiling tools and JVM troubleshooting (Eclipse MAT, jmap). Exposure to CI/CD security best practices and static analysis tools like SonarQube. Working Conditions Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.
Разработка ПО; Проведение code‑review;
Собирать, анализировать и согласовывать требования с бизнес-заказчиками и стейкхолдерами. Проводить интервью и воркшопы, исследовать текущие процессы (AS IS) и проектировать целевое состояние (TO BE).
Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a Dubai-based property and asset management company. We are committed to placing the right people in the right roles and to continuous improvement in everything we do. Our Handover team forms the first substantive point of contact between a new owner and their residence, and the quality of its work shapes the customer’s experience of the entire journey. Position Overview KAIZEN is seeking a Senior Handover Engineer to lead the technical inspection, snagging and handover of residential units. The successful candidate will identify mechanical, electrical and plumbing (MEP), civil and finishing defects, drive rectification with developers and contractors, and manage technical complaints and Defect Liability Period (DLP) issues. The objective is to ensure that every unit is handed over to the required standard and transferred to the Facilities Management (FM) team with no outstanding items. The role requires a high degree of ownership, the ability to work independently across multiple projects, and sound technical judgement. Key Responsibilities Conduct technical inspections of residential units, ensuring complete coverage of each unit and adherence to the inspection schedule. Identify MEP, civil and finishing defects, and record each with clear classification and supporting evidence. Manage the snagging, de-snagging and rectification process, including re-inspection until works are accepted. Coordinate with developers, contractors and FM teams, responding promptly to requests and ensuring units are handed over to FM with no open items. Handle technical complaints and DLP issues, resolving them within agreed service levels and within the defect liability period. Prepare inspection reports within the required timelines and follow up on pending defects through to closure. Requirements Bachelor’s degree in Mechanical or Electrical Engineering Minimum of five (5) years of experience in engineering, facilities management or asset management Minimum of two (2) years of experience in residential handover and in-unit snagging Strong MEP knowledge and technical problem-solving skills Excellent communication and customer service skills Ability to manage multiple projects independently Valid UAE driving licence and access to a personal vehicle (mandatory)
Location: Ho Chi Minh City, Vietnam Position Overview As a Senior/ DevOps Engineer, you will scale, and secure our hybrid cloud and on-premises infrastructure across AWS and private bare-metal/virtualized environments. In this role, you will champion an AI-first paradigm—integrating AI tooling into root-cause analysis, proactive observability, automated incident response, and continuous deployment workflows. You will partner closely with engineering teams to streamline delivery pipelines, drive zero-downtime reliability, and ensure our mission-critical custody platforms operate at peak performance and bank-grade security. Duties & Responsibilities Architect, provision, and maintain multi-region AWS cloud environments alongside on-premises virtualized infrastructure using declarative Infrastructure-as-Code (Terragrunt). Manage, harden, and scale production-grade Kubernetes clusters, implementing advanced ingress controllers, service mesh, Helm/Kustomize packages, and GitOps pipelines (ArgoCD, Crossplane). Deploy, administrate, and maintain dedicated blockchain nodes (RPC, validator, archive, and sentry nodes across multiple Layer 1 and Layer 2 protocols), ensuring data synchronization, high availability, and network health. Enforce cloud and container security controls, including fine-grained Kubernetes network policies, IAM least-privilege models, secrets management, Kubernetes, linux and AWS security control and automated vulnerability scanning across delivery pipelines. Integrate AI and AIOps tooling into observability suites to deliver intelligent anomaly detection, automated log parsing, and rapid root-cause analysis. Performance tune microservices and cloud workloads to handle spikes in high-volume, low-latency financial transactions with high availability. Requirements 6–10 years of experience in Linux/Unix systems engineering, cloud architecture, and modern DevOps/SRE practices. Kubernetes Mastery : Production-grade expertise deploying and managing Kubernetes clusters (EKS / bare-metal), Helm, Kustomize, service mesh, and GitOps tooling (ArgoCD). Infrastructure as Code (IaC) : Deep hands-on experience using Terraform, Terragrunt, following modular, DRY configuration patterns. Programming & Automation : Able to understand at least one modern programming language with harness engineering skills. Cloud & Hybrid Compute: Extensive production experience in AWS, paired with practical exposure to on-prem virtualization platforms (e.g., Proxmox, VMware ESXi, or KVM). Deep Networking Knowledge: Strong grasp of OSI layer fundamentals (TCP/UDP, BGP, DNS, TLS/mTLS, HTTP/gRPC) and comfort debugging live traffic issues on the wire (tcpdump, Wireshark, eBPF). Databases & State: Operational familiarity with relational databases and middleware (PostgreSQL, MariaDB/MySQL, Mongodb, Redis, Kafka), including replication, failover strategies, and backup pipelines. Eligible to work in Vietnam. Bonus Experience Hands-on experience in cybersecurity practices (e.g., threat modeling, penetration testing remediation, SOC 2/ISO 27001 compliance standards, or managing HSM/KMS cryptographic infrastructure). Direct experience running, securing, and maintaining blockchain nodes (e.g., Ethereum, Bitcoin, EVM/Cosmos-based chains, or Solana). Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: H eart E mpowerment X cellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces Regular company & social events
Location: Москва Ищем Senior Backend Developer в платформенную команду. Роль предполагает не только разработку ключевой функциональности, но и влияние на технические решения, архитектуру сервисов и инженерные практики команды. Платформа представляет собой набор внутренних сервисов, от которых зависят продуктовые команды, поэтому особенно важны отказоустойчивость, качество API-контрактов и стабильная работа сервисов под нагрузкой. Обязанности Обязанности * разработка ключевой функциональности платформенных сервисов * участие в проектировании и развитии архитектуры сервисов и межсервисных интеграций * участие в принятии и документировании технических решений * Code review, поддержка качества кода и развитие инженерных практик команды * декомпозиция и техническая проработка задач совместно с product-направлением * менторинг менее опытных разработчиков, помощь в сложных технических вопросах * взаимодействие с DevOps, аналитиками и смежными продуктовыми командами * работа над производительностью, observability и отказоустойчивостью сервисов Требования * 4+ лет коммерческой backend-разработки на Java * уверенное владение Java 17+ * глубокое понимание Spring Boot / Spring Framework * практический опыт работы с Apache Kafka * опыт работы с PostgreSQL: проектирование схем, написание и оптимизация запросов * опыт работы с MongoDB в production-среде * опыт разработки и поддержки микросервисных систем * Понимание принципов отказоустойчивости, стабильности интеграций и проектирования API-контрактов Будет плюсом: * опыт в Application Security / AppSec * понимание практик безопасной разработки * опыт работы с платформенными или инфраструктурными продуктами * опыт с observability-стеком: Grafana, Prometheus, ELK / Loki * опыт менторинга, technical ownership или неформального лидерства в команде * навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе будет преимуществом * инструментальное владение AI для анализа, генерации и автоматизации Условия * комфортный современный офис * график работы – офис, гибрид * ежегодный пересмотр зарплаты, квартальная и годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте (для Junior позиций) * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.
Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As a Senior People Partner at Docker, you will partner closely with leaders, managers, and employees across Marketing, G&A, and Products to connect business priorities to people strategy. This is an experienced individual contributor role for someone who brings strong HR judgment, clear communication, business acumen, and steadiness in complex situations. Supporting several functions requires curiosity, flexibility, and the ability to understand different business needs while maintaining consistent expectations across Docker. You will build trusted relationships, coach leaders, and bring practical recommendations that help teams perform and grow. WHAT YOU’LL DO - Partner with Marketing, G&A, and Products leaders on organizational design, workforce planning, leadership effectiveness, talent planning, engagement, performance, and team health. - Build a strong understanding of each function’s priorities, team dynamics, and measures of success. Use that context to recommend people strategies that address their needs. - Provide clear guidance and practical recommendations on complex employee matters, balancing employee experience, business needs, risk, and consistency. - Proactively build relationships with leaders, managers, and employees across your client groups. Make sure they understand how you can support them and when to involve you. - Coach leaders and managers on setting expectations, giving actionable feedback, developing talent, and addressing performance concerns promptly and fairly. - Raise concerns, ask hard questions, and challenge decisions respectfully when they may create risk, inconsistency, or unintended consequences. - Bring calm, structure, and sound judgment to difficult conversations and situations involving urgency, emotion, or competing priorities. - Lead and support core people processes across your client groups, including performance reviews, talent reviews, compensation cycles, promotions, employee development, engagement planning, and organizational changes. - Use data, employee feedback, and business context to identify patterns and recommend actions that improve retention, engagement, and team effectiveness. - Help leaders clarify roles, responsibilities, and ways of working within and across functions. - Partner with Talent Acquisition, Legal, Finance, People Ops, Total Rewards, and other internal teams to coordinate decisions and follow through on people priorities. - Support global and distributed teams, accounting for regional requirements, cultural differences, and employee experience across locations. - Contribute to People Team programs and practices by sharing insights from your client groups and helping improve how we work across Docker. _______________________________________________________________________ WHAT YOU’LL BRING - Strong experience as a People Partner, HR Business Partner, or in a similar role, preferably in a technology company or fast-moving global environment. - Experience supporting Marketing, Product, G&A, or a combination of corporate and technical functions is strongly preferred. - Strong HR knowledge across employee relations, performance management, talent management, compensation, organizational design, change management, engagement, and leadership coaching. - The ability to support several functions with different priorities, manage competing demands, and maintain consistent standards while adapting your approach. - Excellent communication skills, including the ability to explain sensitive information clearly, tailor messages to your audience, and help stakeholders work through disagreement. - The confidence to push back respectfully, name risks, and offer a clear recommendation. - Sound judgment and the ability to navigate complex, sensitive, and ambiguous situations with care, discretion, and a practical understanding of business impact. - Strong ownership and follow-through. You gather the facts, assess the broader implications, act with appropriate independence, and escalate promptly when needed. - Experience supporting global or distributed teams and partnering across regions, cultures, and time zones. - Strong analytical skills and comfort using data to identify trends, explain what they mean, and recommend action. - A collaborative approach and the ability to build credibility across the People Team and the business. WHAT SUCCESS LOOKS LIKE In the first month, you will learn Docker’s culture, People Team practices, and the business priorities, leadership structures, and team dynamics across Marketing, G&A, and Products. You will connect with leaders across your client groups and understand their current people needs. In the first three months, you will be actively partnering with leaders and managers, providing clear guidance, and following through on priorities. You will identify patterns and risks across your client groups and demonstrate sound judgment in sensitive or complex situations. In the first year, you will be seen as a trusted advisor to leaders, managers, and employees across your client groups. You will operate with strong independence, bring recommendations leaders can act on, and help improve leadership effectiveness, talent decisions, and team health. Visa sponsorship: Not available for this role. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $132,650 – $189,500 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE
Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role: You will join a high-impact team transforming healthcare through technology. Our platform connects fragmented clinical systems to enable real-time care coordination across thousands of healthcare facilities, serving millions of users. You will design and build scalable platform services, leveraging modern AI-augmented engineering practices to accelerate delivery, improve reliability, and enhance clinical and operational outcomes What your day-to-day will look like: • Build robust platform services supporting clinical operations • Partner with product and clinical teams to understand and solve real workflow challenges • Drive architectural decisions for business platform services • Own the reliability and performance of critical healthcare solutions • Mentor team members on modern engineering practices What qualifications we’re looking for: Required Technical Experience •Strong track record building and shipping production software in modern languages (Java, Python, or similar) • Deep understanding of cloud-native architecture and distributed systems design patterns • Expertise in design, optimization, and scaling for relational (SQL) database systems, bonus points for NoSQL database systems • Experience designing and implementing RESTful APIs and microservices • Proficiency with test-driven development, automated testing, and maintaining high code quality • Hands-on experience with modern frontend frameworks, primarily React • Working knowledge of CI/CD pipelines and infrastructure-as-code practices • Experience with production observability, monitoring, and performance optimization tools Modern Engineering Practices • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude Code) as part of your workflow • Experience applying AI tools throughout the development lifecycle from requirements analysis, documentation to incident response • Strong code review skills demonstrated through giving and receiving constructive feedback • Experience with Git workflows and collaborative development practices • Ability to balance feature delivery with system reliability and technical excellence • Comfortable with on-call responsibilities and incident response What Would Make You Stand Out • Experience building and scaling SaaS platforms • Track record of mentoring engineers or leading technical initiatives • Background with Spring Boot and Java ecosystem • Experience with Azure cloud services and Kubernetes (AKS) • Experience in healthcare technology or regulated industries • Understanding of HIPAA compliance and handling sensitive data Our Stack • Front-End: React, Micro-Frontends, Material-UI • Backend: Java, Spring Boot • Data: PostgreSQL, MSSQL, Redis • CI/CD: GitHub Actions, Jenkins • Infrastructure: Azure, AKS, Terraform • AI Tooling: Claude Code, Copilo #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.