Вакансии

Руководить небольшой командой специалистов по развитию облачной платформы: управлять результативностью сотрудников, распределять ресурсы и задачи, устранять рабочие препятствия и помогать команде достигать поставленных целей. Координировать работу различных команд и контролировать своевременное выполнение проектных этапов.

Location: Cluj-Napoca, Romania; Bucharest, Romania; Bucuresti, Romania; Belgrade, Serbia; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of; Sofia, Bulgaria; Erevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Budapest, Hungary; Miskolc, Hungary; Bryanston, South Africa; Cape Town, South Africa; Johannesburg, South Africa; Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus; Amman, Jordan; Alexandria, Egypt; Cairo, Egypt; Lebanon; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Sambir, Ukraine; Odesa, Ukraine; Berat, Albania; Batumi, Georgia; Cebu City, Philippines; Ljubljana, Slovenia; Manila, Philippines; Sarajevo, Bosnia and Herzegovina; Singapore; Skopje, North Macedonia; Banská Bystrica, Slovakia; Tbilisi, Georgia; Zagreb, Croatia; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Quezon City, Philippines; Taguig, Philippines; Ahmedabad, India; Pondicherry, India; Delhi, India; Fatorda, India; Hyderabad, India; Bangalore, India; Jakarta, Indonesia; Mumbai, India; Sahibzada Ajit Singh Nagar (Mohali), India; Kuala Lumpur, Malaysia; Bangkok, Thailand; Ho Chi Minh, Vietnam Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Detection & Response Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: Investigate security cases and targeted hunts using CrowdStrike Falcon Next-Gen SIEM and CQL; correlate telemetry, assess scope and impact, document findings, and recommend appropriate actions. Develop, test, deploy, tune, and maintain detection logic, queries, dashboards, analyst guides, and version-controlled detection content. Build and maintain Falcon Fusion SOAR workflows for enrichment, evidence capture, routing, escalation, and authorized response. Validate telemetry coverage and quality; troubleshoot parsing, normalization, mapping, and source-data issues. Translate validated investigations into platform workflow specifications and co-build scripts, API integrations, workflow components, and prototypes with Product and Engineering. Test workflows and detections against representative cases; monitor outcomes, exceptions, and production feedback, and document ownership and support handoffs. Provide technical support, troubleshooting, knowledge transfer, and coaching; coordinate assigned analysis and platform work. Must have: 5+ years of relevant security experience, including at least 2 years developing, testing, and tuning detection logic, or equivalent demonstrated capability. Production proficiency with CrowdStrike Falcon Next-Gen SIEM, including CQL, cross-source investigations, detection content, telemetry interpretation, and tuning. Hands-on Falcon Fusion SOAR workflow experience and practical use of Charlotte AI with evidence verification and awareness of approval boundaries. Practical Python, REST/Falcon APIs, JSON, authentication, error handling, and secure credential management; familiarity with PowerShell or another relevant scripting language. Experience with telemetry onboarding, parser/normalization troubleshooting, MITRE ATT&CK, Windows/Linux events, and controlled changes, version control, peer review, and regression testing. Strong investigation judgment, defensible documentation, communication, and cross-functional collaboration skills. Nice to have: Experience converting SOC runbooks or manual analysis into production workflows or internal security platforms. CrowdStrike resident, responder, partner implementation, or customer-embedded Falcon experience; FalconPy or comparable API tooling. Experience partnering with Product and Engineering on analyst-facing features, case lifecycle integration, acceptance testing, or iterative delivery. Managed security services, multi-client or follow-the-sun SOC operations, and ITSM integrations such as ServiceNow or Jira. Relevant CrowdStrike training or credentials, GIAC invest

Обязанности: Сопровождение операционных систем и системного окружения; Сопровождение платформ контейнеризации;

осуществлять проактивную техническую поддержку сетевых инженеров (реактивная техническая поддержка инженеров L3);

- Datagaze dasturiy mahsulotlarini o‘rnatish, sozlash va diagnostika qilish. - Mijozlardan kelgan texnik murojaatlarni o‘rganish va muammolarga yechim topish.

• Использование платформенных сервисов безопасности облака; • Формирование и внедрение secure-by-default настроек для используемых облачных сервисов;

Задачи: построение инфраструктуры с нуля, Docker Swarm в production, GitLab CI/CD, администрирование Percona и последующий переход на Kubernetes.

Responsibilities: — Own the reliability, availability, and performance of Orkes' cloud-based distributed workflow platform. — Define SLIs/SLOs. — Run incident response. — Build observability, automation, capacity planning, and operational tooling for Kubernetes-based systems. The position requires working remotely but only within Australia and EMEA regions. Working outside these locations is forbidden.

Мы ищем DevOps-инженера для администрирования Linux-серверов, настройки веб-серверов, управлени….

You’ve got the spark, the curiosity that makes you ask “why?” when others move on. You love solving puzzles, learning new tools, and understanding how things work (and how they break).

Мы ищем DevOps-инженера для администрирования Linux-серверов, кластера Kubernetes, CI/CD-пайплайнов и систем мониторинга….

Location: Hyderabad, India About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Automation Engineer Intern to join our team. In this role, you will support the SaaS applications and platforms that power our demo and field environments, investigating access issues, misconfigurations, and recurring requests. You will focus on identifying root causes, developing lasting solutions, and documenting your findings. Working alongside Automation Engineers and Field Systems Analysts, you will receive regular mentorship, take ownership of well-scoped problems, and identify opportunities to automate repetitive work using Workato. In this role, you will also be responsible for: Assist with acquiring and setting up SaaS, PaaS, and IaaS platforms for demos and proofs of concept, including Salesforce, SAP, Workday, NetSuite, ServiceNow, Snowflake, AWS, and GCP, ensuring environments meet user requirements. Collaborate with technical teams to keep demo applications integrated and functioning as expected. Administer demo applications by adding users, configuring permissions, and assigning licenses. Support complex application configurations and verify that they align with organizational requirements. Review application settings regularly to help maintain performance and security. Support users in accessing demo environments and applications, serving as the first point of contact for their requests. Investigate and troubleshoot access problems, misconfigurations, and failed logins, identifying root causes and recommending lasting solutions. Assist with routine governance activities, including access reviews, license tracking, and compliance checks, and flag any anomalies. Identify recurring issues and repetitive manual tasks, and propose or help build automations and tools on Workato to manage demo infrastructure. Help build and maintain environments that support high-quality Workato product demonstrations. Document troubleshooting steps, configurations, and how-to guides to make solutions repeatable. Keep stakeholders informed of request status and escalate blockers promptly. Share findings and lessons learned with the team, including approaches tried and their outcomes. Requirements Qualifications / Experience / Technical Skills Degree in Information Systems, Computer Science, Engineering, or a related field. Demonstrated problem-solving ability through coursework, projects, work, or personal experience involving the diagnosis and resolution of a complex issue. Hands-on exposure to at least one SaaS application or administration console, such as Google Workspace, Slack, Salesforce, Okta, or Jira. Basic understanding of user access concepts, including roles, permissions, and least privilege. Professional working proficiency in English. Experience delivering a project involving application, integration, or system troubleshooting is a plus. Exposure to cloud platforms such as AWS or GCP, or enterprise applications such as Salesforce, Workday, or NetSuite, is a plus. Familiarity with single sign-on and identity concepts, including SAML, OAuth, and MFA, is a plus. Basic scripting or low-code/no-code automation experience using Workato, Python, or similar tools is a plus. Experience using spreadsheets or data tools for analysis and reporting is a plus. Interest in IT governance, security, or compliance is a plus. Soft Skills / Personal Characteristics Methodical approach to problem-solving, with a focus on understanding issues and identifying root causes before proposing solutions. Strong analytical mindset, with the ability to gather information from multiple sources, question assumptions, and draw evidence-based conclusions. Persistence when facing blockers, with sound judgment about when to escalate or ask for help. Clear written communication skills, with the ability to explain problems, reasoning, and solutions so others can follow. Strong attention to detail and a consistent habit of verifying work. (REQ ID: 3000)

Location: Тула Ищешь работу с возможностью карьерного роста и профессионального развития? Мы всему научим и поможем построить карьеру! Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности * общаться с клиентами по телефону, в чате, помогая им работать в онлайн-банке * консультировать по возникающим вопросам по работе в Сбербанк бизнес онлайн * помогать клиентам разбираться, почему неправильно отображается остаток на счете или не получается зайти в личный кабинет. Требования * еще учишься или уже закончил колледж или вуз * доброжелателен и готов помогать * готов развиваться и изучать тонкости наших процессов * готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы). Будет плюсом, если у тебя есть опыт обслуживании клиентов или работы с юридическими лицами. Присоединяйся к команде Сбера! Мы ценим, если у тебя есть опыт работы в контактных центрах или службе поддержки, например: Тинькофф Банк, Альфа Банк, ВТБ, Мегафон, МТС, Билайн, Почта Банк, ОТП Банк, Ростелеком, Эр-Телеком, М.Видео, Эльдорадо, Связной, Авито и др. Условия * ежемесячную, годовую премию и ежегодный пересмотр зарплаты * возможность влиять на свой доход и зарабатывать больше * программу адаптации и помощь коллег на старте * дружную команду и насыщенную корпоративную жизнь * комфортный офис с зонами отдыха, столовой и спорт залом * уникальную систему обучения Сбера для карьерного развития и роста * расширенный ДМС и льготное страхование для семьи * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.

Location: Ireland - Dublin Office Workplace: Hybrid At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT Location: Dublin, Ireland Work arrangement: Hybrid, with at least two days per week in the office Coverage: EMEA and APAC ABOUT CLICKUP ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work.   We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support. WHAT YOU’LL DO - Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners. - Troubleshoot macOS, hardware, software, connectivity, identity, and access issues for employees in office and remotely. - Support Apple device deployment and management using Jamf and Apple Business Manager. - Manage employee access and account changes using Okta and other business applications, following established security practices. - Help employees with onboarding, offboarding, device setup, and equipment needs. - Keep tickets, troubleshooting notes, and support documentation clear and useful. - Look for opportunities to improve support processes and use AI thoughtfully to solve problems and reduce repetitive work. - Partner with IT, Security, People Operations, and Workplace teams to support employees and offices across the region. WHAT WE’RE LOOKING FOR - At least 5 years of experience in IT support, helpdesk, service desk, desktop support, or a similar role. - Strong macOS troubleshooting skills and hands-on experience with Jamf, Okta, and Apple Business Manager. - Experience investigating and resolving complex support issues with a methodical, service-minded approach. - A solid understanding of IT fundamentals and basic AI principles, including how to use AI tools responsibly and assess their output. - A security-first mindset, including care with employee data, device security, identity verification, and access. - Clear communication and the ability to make technical issues understandable to people with different levels of technical experience. - Ability to support employees across EMEA and APAC and work from our Dublin office at least two days a week. - Willingness to travel between Dublin and London as needed, with potential travel to the US or other parts of Europe when business needs require it. NICE TO HAVE - Experience with Bash, scripting, coding, or automation. You don’t need to be a software engineer: we value practical problem-solving and thoughtful use of AI-assisted tools. - Experience supporting employees across multiple offices or time zones. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

E2B is looking for a Site Reliability Engineer to build and operate reliable Kubernetes infrastructure, deployment automation, and cloud integrations in customer environments.

— Настройка Linux-серверов (VPS/VDS). — Работа с Xray / sing-box.

Location: Nicaragua; Ecuador; Honduras; Guatemala; El Salvador; Philippines We are seeking a tech-savvy Internal Operations / IT Specialist to support our growing Medical Staffing & Operations practice. The ideal candidate has hands-on experience with healthcare IT infrastructure and is confident in configuring EHR access, setting up client VOIP networks, and managing full-cycle technical onboarding with exceptional problem-solving skills and efficiency. Key Responsibilities EHR & Credentialing Setup: Guide clients through setting up user accounts, EHR credentials, and system access to ensure a seamless kickoff for new Virtual Assistants. VOIP & Phone Tree Configuration: Connect clients with phone systems, configure custom VOIP workflows, routing, and phone trees to fit clinic operations. Network & Security Setup: Configure VPN access, secure remote environments, and ensure HIPAA-aligned connection protocols. IT Onboarding & Technical Support: Serve as the primary technical point of contact during client/VA onboarding, troubleshooting login issues, softphone integration, and system setup in real time. Ongoing Troubleshooting: Promptly resolve hardware, software, and connectivity issues for internal operations and active client integrations. Requirements Experience: 2+ years of hands-on technical support or IT operations experience, ideally within a healthcare, staffing, or remote workforce setting. EHR/EMR Knowledge: Familiarity with popular electronic health record systems (e.g., Athenahealth, eClinicalWorks, Kareo, WebPT) and user permission structures. Telecom & Security Tech: Proven experience configuring cloud VOIP systems (e.g., RingCentral, Nextiva, Dialpad), VPNs, and user access management. Communication Skills: Clear, professional spoken and written English with a client-first attitude to explain technical steps to non-technical clinic managers. Problem-Solving: High attention to detail with the ability to independently diagnose and resolve connectivity and software setup roadblocks rapidly. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm PST.

Location: Egypt The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required. This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support. The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays. KEY RESPONSIBILITIES Case Management Act as the first point of contact for customers reporting technical issues with Cincom products. Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels. Investigation & Troubleshooting Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues. Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases. Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results. Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity. Escalation & Customer Communication Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings. Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines. Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution. Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences. Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details. Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution. Knowledge & Continuous Improvement Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content. Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement. Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas. Security & Data Protection Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements. Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled. Requirements WHAT WE'RE LOOKING FOR Essential Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline. 0–2 years of relevant experience; fresh graduates are encouraged to apply. Strong technical fundamentals in operating systems, networking and application technologies. Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically. Ability to understand technical information, identify relevant symptoms and determine appropriate next steps. Strong written and verbal communication skills in English. Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up. Ability to work effectively within a team and collaborate with different technical functions. Customer-oriented mindset, ownership, attention to detail and willingness to learn. Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment. Technical Foundations The following technical foundations are essential at foundation level. Product-specific skills are taught on the job. 1. Linux / Unix Fundamentals Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs. 2. Networking Fundamentals Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools. 3. Windows Operating Systems Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory. 4. Application & Database Fundamentals Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs. Desirable The following skills and experience are desirable: Basic programming or scripting knowledge, preferably Python or PowerShell. Familiarity with JSON, APIs and application integration concepts. Exposure to database technologies such as SQL Server, MySQL or MongoDB. Familiarity with virtualisation and cloud computing fundamentals. Academic projects or internships involving software applications, databases, operating systems or infrastructure. Previous exposure to enterprise software or technical support environments. Linux certifications such as Linux Essentials, RHCSA or equivalent. Networking certifications such as CCNA or equivalent. Microsoft technical certifications. Basic programming or database certifications. Additional language skills, particularly French, German or Italian. PRODUCT KNOWLEDGE Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement. HOW SUCCESS IS MEASURED First 90 days Product and process onboarding completed for the products in scope, with knowledge checks passed. Handling Level 1 cases independently on the shift rota. Case records consistently meet the documentation standard in quality checks. Ongoing First response and update times within the agreed service levels. Share of cases resolved at Level 1 against the team target. Escalations reach Level 2 or Level 3 with complete information first time. Customer satisfaction scores on closed cases. Regular, useful contributions to the knowledge base.