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Location: Dublin, Ireland; London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments. So we built Fin to be natively integrated with the Intercom helpdesk, and are completely rethinking what a Helpdesk product should be when Agents do 90%+ resolution. We’re also building exciting new products and capabilities around how human teams collaborate with, are assisted by, and supervised by the AI agent so that they can deliver great customer experiences. This PMM role will lead PMM for our Intercom helpdesk, loved by over 30k customers, and lead on how to market new capabilities that help human support teams deliver great experiences, with help and guidance from AI Agents. You'll shape how we talk to the 25,000+ businesses already using Intercom, build the narrative for an AI-first helpdesk era, and establish Intercom as the obvious choice for teams who want their AI agent and their human support layer working as one You'll work directly with product, engineering, sales leadership, and the wider marketing team. This is a builder role for someone who wants to work fast, think from first principles, and help shape the future of PMM at Fin. What will I be doing? Shape the ICP and audience for the Intercom helpdesk and additional products for teams - who we're talking to, what their pains are, and what makes them choose us Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email Define and build the external narrative for the AI-first Helpdesk - what it means, why it matters, and why Fin is uniquely positioned to deliver it - and bring it to market in a way that reshapes how buyers think about the category Partner with Product, GTM and Lifecycle on how we communicate product investment and progress to existing customers - turning roadmap momentum into customer confidence that retains and expands accounts Build crisp, high-impact enablement that sales and customer success teams actually use to sell with confidence. Work closely with GTM teams to ensure messaging lands with the customers who need to hear it most Be deeply customer-obsessed - sit with customer support teams, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say Lead launches and go-to-market moments for new products and capapbilties releases, working across the company to deliver impactful launch moments that drive mindshare and pipeline Create high-quality core PMM assets yourself: web pages, first call decks, narratives and scripts launch materials. And maintain the core ‘brain’ of PMM context that feeds our AI-first approach What we're looking for This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction. You've done this before 5+ years in product marketing, ideally in B2B with a track record of shaping how complex products are understood in market You've owned a core product area end-to-end - from ICP and positioning through to launches and field enablement You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality Experience with customer retention or expansion motions is a strong plus You think and write with precision Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing You push back on vague claims and force specificity - in your own work and in others' You're product-obsessed and technically engaged You read the docs, use the product, and dig into the tech before you craft a single message You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper You operate at the intersection of strategy and execution You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field Strong judgment and the ability to work independently on large, high-stakes initiatives A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets You work well across functions, build trust quickly, and make the people around you more effective Attributes we're looking for Ambitious and competitive - you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market. Confident and decisive - you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission. Curious and intellectually engaged - you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work. Tasteful and creative - you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate. Impatient and change-oriented - you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new. Benefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated. Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Paris; Amsterdam; Singapore; London; Lausanne Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY As a Research Engineer on Forge, you will turn real customer requirements into reliable training and deployment workflows. You’ll work end‑to‑end across model adaptation and post‑training (CPT/SFT/RL/distillation), evaluation, data, and infrastructure. The role bridges research experimentation and production constraints. This role sits in Applied Science, with direct impact on client outcomes. You’ll collaborate closely with scientists, engineers, product, and customer‑facing teams to ensure Forge projects ship, are maintainable, and can be trusted by others. Interview focus can vary (algorithms, infrastructure, evals, or data). You don’t need to match every bullet below to apply. WHAT YOU WILL DO - Build and improve post‑training and evaluation workflows (CPT/SFT/RL/distillation), turning prototypes into repeatable Forge “recipes”. - Develop tools and pipelines for synthetic data generation, data curation, training, evaluation, and deployment. - Debug and harden large‑scale ML systems: distributed training, scheduling/execution, checkpointing, observability, and reproducibility. - Improve the Forge codebase via clear APIs, tests, documentation, and maintainable abstractions. - Push the frontier of our RL training stack (e.g., high-throughput async rollout and scalable post‑training systems at frontier-model scale) - Make sure Forge deployment is seamless and adaptable to a diversity of clients (hardware access, software stack, cloud and on-premises, …) - Partner with researchers and infrastructure engineers to translate bottlenecks into concrete system improvements. ABOUT YOU - Strong Python engineering skills and experience working in large codebases (testing, code review, CI, operational ownership). - Hands‑on experience with PyTorch, JAX, or similar. - Strong systems and infrastructure fundamentals. - Experience with LLM training or post‑training: fine‑tuning, RL, distillation, evaluation, and/or data pipelines. - Excellent debugging skills in ambiguous systems (distributed jobs, data issues, quality regressions, infra failures). - Clear communication with technical and non‑technical stakeholders. - High agency, low ego, and comfort in fast‑moving, under‑specified environments. NICE TO HAVE - Distributed training experience (FSDP, DeepSpeed, Megatron, etc.). - Cluster/orchestration experience (SLURM, Ray, Kubernetes, Kueue, Karpenter, Skypilot, etc.). - Experience building reliable ML infrastructure, evaluation systems, or large‑scale data processing pipelines. - Research experience in LLMs, agents, multimodal models, reasoning, code, or domain adaptation. - Open‑source contributions, publications, or widely used internal tooling. - Experience training multi‑billion‑parameter models (pre‑training or RL). Experience training on petabyte- and exabyte-scale datasets. - Ability to identify bottlenecks across the stack and drive improvements from first principles. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.  This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact. WHAT YOU WILL DO CUSTOMER SUCCESS OWNERSHIP - Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions. - Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs. - Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction. - Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn. - Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns. - Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap. - Develop and deliver customer training, enablement programs, and best practices to drive adoption. - Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics. STRATEGIC CUSTOMER GUIDANCE - Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes. - Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production. - Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. - Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions. CROSS-FUNCTIONAL COLLABORATION - Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives. - Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value. - Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment. - Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention. - Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams. - Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences. - Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success. - Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential. - Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Sr. Director of Commercial and Legal Affairs About Backblaze Backblaze is a public company that makes storing and using data astonishingly easy. When our founding team got together, they committed to helping people save their data. Today, the Backblaze Storage Cloud provides a foundational platform around the world for a broad community of developers, IT generalists, entrepreneurs, and individuals who seek the easy, affordable, trusted solutions we provide. We have managed to nurture a team-oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing. Our customers are happy, and so are our coworkers: in the most recent “Great Place to Work” survey, 97% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor! About the Role We are seeking a Sr. Director of Commercial and Legal Affairs to lead and oversee Backblaze’s commercial, privacy, and product legal functions. This is a people leader role that will serve as a strategic business partner across Sales, Product, Engineering, Security, and Compliance. The ideal candidate is a highly experienced commercial lawyer with a strong track record of drafting and negotiating complex technology transactions, including enterprise and strategic partnership deals. This role also requires fluency in privacy and data protection issues and hands-on experience advising product and engineering teams throughout the product lifecycle. This position will play a critical role in enabling scalable growth while thoughtfully managing legal and regulatory risk as Backblaze continues to expand globally. This role includes people management responsibilities and will lead, mentor, and develop attorney(s) and legal professional(s) supporting commercial, privacy, and product work. This role reports to the Head of Legal & Compliance and is fully remote (US-based). What You’ll Do Commercial Leadership and Deal Execution Lead the company’s commercial contracting function, serving as the primary legal owner for complex, high-value, and strategic transactions. Draft, review, and negotiate a wide range of sophisticated commercial agreements, including enterprise SaaS agreements, MSAs, SOWs, partnership and channel agreements, reseller agreements, professional services agreements, consulting agreements, and related technology transactions. Act as the senior escalation point for complex or high-risk negotiations, providing strategic guidance to Sales, Business Development, and executive stakeholders. Ensure commercial terms align with Backblaze’s business objectives, risk tolerance, and long-term growth strategy. Privacy and Data Protection Provide practical, business-oriented legal advice on global privacy and data protection matters, including GDPR, CCPA, and other applicable data protection regimes. Oversee and support the development, negotiation, and maintenance of data protection agreements, privacy terms, and related contractual frameworks. Partner closely with Security, Compliance, and Product teams to assess privacy risk and ensure data protection obligations are integrated into business processes and products. Product and AI Counseling Serve as a trusted legal advisor to Product and Engineering teams, advising on product design, feature development, and launches from inception through release. Counsel on issues related to data use, AI and machine learning, intellectual property, open source, and regulatory considerations impacting product development. Advise on the commercial, privacy, and contractual terms for AI features and AI-driven workloads, and help the business adopt AI responsibly and at speed. Help teams identify and mitigate legal risk while enabling innovation and speed. Process, Playbooks, and Scale Lead the development and continuous improvement of commercial playbooks, templates, policies, and negotiation frameworks to support efficient scaling. Optimize contracting processes to improve speed, consistency, and quality while maintaining appropriate controls, including through the use of AI-enabled contracting and legal tooling. Partner with Legal Operations to enhance tooling, workflows, and reporting related to commercial and privacy matters. Stay current on legal and regulatory developments relevant to cloud services, SaaS, privacy, AI, and technology transactions. Cross-Functional Leadership Act as a trusted partner to Sales, Product, Engineering, Marketing, Finance, Security, and other cross-functional teams. Provide training and guidance to internal stakeholders on contracting best practices, privacy requirements, and risk awareness. Collaborate closely with other Legal and Compliance leaders to ensure alignment across the broader legal function. People Leadership and Team Development Lead and manage legal professionals supporting commercial, privacy, and product counseling functions. Provide mentorship, coaching, and performance management to support professional growth and high-quality legal work. Set clear priorities, allocate work effectively, and ensure consistent, high-impact legal support across the business. Partner with members of the Legal & Compliance team, as well as senior leadership, on team planning, resourcing, and process improvements as the function scales. The Right Fit Deep experience drafting and negotiating complex commercial agreements, including enterprise customer and strategic partnership transactions. Strong understanding of SaaS business models, cloud services, and technology transactions. Solid working knowledge of global privacy and data protection laws, with the ability to translate legal requirements into practical business guidance. Demonstrated experience providing product counseling to product and engineering teams. Fluency in the legal issues raised by AI, including AI in products, AI-assisted contracting, and AI governance, or a strong interest and demonstrated ability to build depth in this area quickly. Excellent business judgment and the ability to manage competing priorities in a fast-moving environment. Proven ability to lead, influence, and collaborate across functions and levels of seniority. Clear and effective communicator who can translate complex legal issues into concise, business-friendly advice. Hands-on, pragmatic, and solutions-oriented, with a strong sense of ownership and accountability. Prior experience managing, mentoring, and developing legal team members in an in-house environment. Qualifications J.D. degree and active U.S. bar membership in good standing. 10 or more years of relevant legal experience, with substantial experience negotiating and leading complex technology transactions, including enterprise SaaS agreements and strategic partnerships. Meaningful in-house legal experience, preferably at a high-growth technology or SaaS company. Strong experience supporting enterprise sales motions, partner and channel relationships, and global commercial operations. Working knowledge of global privacy and data protection laws, with experience advising on data protection obligations in commercial agreements and product offerings. Experience providing practical legal guidance to product and engineering teams throughout the product development lifecycle. Familiarity with, or genuine willingness to develop fluency in, AI and its legal, privacy, and commercial implications, and comfort using AI tools to work more efficiently. Prior experience managing, mentoring, or developing legal team members, or demonstrated readiness to take on people management responsibilities. At Backblaze, we value being fair and good to our customers, partners, and employees. That is why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

Location: United States Company Overview We provide a mission-critical DevOps and Data Management platform purpose-built for the Salesforce ecosystem. Our suite of products—including CI/CD, automated testing, backup & recovery, and data masking—empowers organizations to release code faster, more securely, and with total data integrity. We are entering a phase of hyper-growth and are looking for a foundational leader to build our Enterprise presence in the United States. The Role: Director of Enterprise Sales to serve as the "Incubator" for our U.S. sales organization. This is a unique "zero-to-one" opportunity. You will not be an armchair manager; you will be a hands-on builder responsible for the entire end-to-end operation of this business unit—from pipeline generation and prospecting to closing high-value deals. You will begin by personally leading and scaling an initial "pod" of 8 to 10 representatives. Once you have identified, tested, and nailed the repeatable processes, you will rapidly scale the organization to a team of 40+ remote representatives across the U.S., hiring and mentoring a layer of Sales Managers to support this growth. Key Responsibilities Business Incubation: Design, implement, and document the end-to-end sales process for the Enterprise segment. Full-Cycle Ownership: Drive the entire revenue engine, including outbound prospecting strategies, pipeline development, and closing. Hands-on Leadership: Act as a player-coach, joining discovery calls and demos to ensure the business is rock-solid at the 10-rep level before scaling. Rapid Scaling: Lead the aggressive expansion from 10 to 40+ remote reps, identifying and hiring internal Managers as the team grows. Data-Driven Operations: Establish KPIs and a rigorous, data-backed forecasting model to ensure predictable revenue growth. Messaging & Positioning: Master the technical value proposition of our DevOps and Data security tools, coaching the team on how to move from "feature selling" to "value selling." Culture Building: Create a high-performance, accountable, and transparent culture within a 100% remote workforce. Requirements Qualifications Proven Track Record: 8+ years of B2B SaaS sales leadership experience, with a documented history of building teams from the ground up. Ecosystem Expertise: Deep familiarity with the Salesforce ecosystem or DevOps/Data Management industries is highly preferred. The "Builder" DNA: You must be a hands-on problem solver who prefers "doing the work" over high-level observation. Scaling Experience: Proven ability to manage a remote organization of 30+ people and a history of developing "leaders of leaders." Operational Excellence: Expert-level understanding of CRM hygiene, sales stack optimization, and outbound prospecting methodologies. Residing in the USA: This role is remote but requires residency in the United States to manage the domestic market. Benefits Why join us? Autonomy: You own the Enterprise P&L and have the authority to build the team in your image. Impact: Your processes will become the blueprint for our global expansion. Complexity: Work with a sophisticated, technical product suite that solves real-world engineering and security challenges What We Offer Opportunity to shape the digital strategy at a high-growth Salesforce ISV. Collaborative, innovative, and mission-driven culture. Competitive compensation and benefits. Career growth in a fast-scaling company serving global enterprises. Extras (Benefits & Perks) Competitive compensation, incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry

Location: Remote Workplace: remote At Offchain Labs, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain Labs?   Offchain Labs is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain Labs technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly. What is the role: As the Corporate Development Sr. Associate at Offchain Labs, you will play a pivotal role in shaping the future of blockchain technology by identifying, acquiring, and building blockchain solutions at scale. This role requires a strategic thinker with a hands-on approach to identifying opportunities, evaluating them, and executing transactions that align with Offchain Labs' vision for decentralized infrastructure. What you'll do: Support M&A and strategic investment activity end to end - screen and evaluate targets, lead market and operating diligence across engineering, product, legal, and finance, build valuation models, write investment memos, and support leadership on deal structuring and negotiation. Own post-merger integration planning and execution - define the integration thesis prior to signing, build the integration plan, and drive the workstreams required to realize deal objectives. Support in fundraising preparedness - maintain diligence-ready materials, data rooms, financial models, and KPI reporting, and manage process timelines and open items during live processes. Develop strategic business cases for new opportunities, including market and competitive analysis, target segments and use cases, deal or partnership economics, and execution roadmap. Be a strategic thinker to the leadership team - bring an informed external view on competitors, market structure, and emerging models into strategic planning, and translate it into clear recommendations. Drive internal strategy communications - synthesize company priorities into clear strategy memos, and support planning and execution tracking against the agreed strategy. Establish scalable processes and develop strategies that enhance Offchain Labs' corporate development capabilities, keeping pace with the rapidly evolving blockchain industry. Build relationships with blockchain founders, and industry leaders while maintaining a robust organic pipeline of opportunities. What you’ll need: 4–6 years of experience in investment banking, private equity, venture capital, management consulting, or a corporate development or strategic finance function. Direct involvement in at least one M&A or fundraise process from start to close, with real ownership of workstreams rather than adjacent exposure. Genuine fluency in crypto, with crypto-native work experience strongly preferred. Strong financial modeling and market sizing skills, including in segments where public data is limited or inconsistent. Exceptional written and visual communication. You can build an executive-ready deck without hand-holding and write clearly for both technical and non-technical audiences. Comfort with ambiguity and a high degree of ownership - small team, wide surface area, and constant movement between long-range strategy work and next-day turnarounds. Bachelor's degree. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers:   This role cannot be performed in California, or Colorado.   Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com   At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

Location: San Francisco; Palo Alto Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. What You Will Do: -Develop high-quality documentation, tutorials, and sample code that enable developers to effectively understand and utilize Mistral AI's products and integrations. -Contribute to the community by resolving issues, providing answers, and offering guidance to users, fostering a supportive and collaborative environment. -Lead developer relations initiatives and develop programs to engage the community. -Organize and participate in community events centered around Mistral AI solutions. -Work closely with the AI community to develop and maintain integrations, ensuring seamless compatibility and optimal performance. -Remain informed about industry trends, best practices, and emerging technologies in AI, continuously updating your knowledge and skills. What We're Looking For: -Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience. -Passion for AI, with a constant drive to stay updated and ahead of the curve. -Fluency in Python Familiarity with the AI ecosystem and popular technology stacks including AI orchestration tools, vector databases, and agent frameworks -Familiar with the Pytorch and transformers architectures -Proven experience working with AI or machine learning projects, demonstrating a solid understanding of the AI landscape. -Strong communication skills with an ability to explain complex technical concepts in simple terms -Demonstrated ability to manage projects and lead them to successful completion. -Ability to work collaboratively in a team environment. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE This role focuses on building and operating the ML platform that powers large-scale training, evaluation, and batch inference at Mistral AI. You will develop the infrastructure that enables researchers and engineers to run distributed GPU workloads reliably across clusters, hardware types, and regions. You will work across the full ML lifecycle, from workload scheduling and capacity management to platform APIs, observability, and production operations. You will take ownership of critical systems and help turn complex infrastructure into reliable, self-service capabilities. WHAT YOU WILL DO - Build the ML Platform: Develop services, APIs, controllers, and tooling for training, evaluation, fine-tuning, and batch inference. - Orchestrate GPU Workloads: Build systems for queueing, admission control, quotas, priorities, preemption, and topology-aware placement. - Manage Compute Capacity: Improve how heterogeneous GPU resources are provisioned, allocated, and utilized across clusters. - Enable Multi-Cluster Execution: Place workloads based on capacity, data locality, hardware requirements, and organizational priorities. - Improve Researcher Experience: Create self-service workflows that make distributed workloads easy to launch, observe, debug, and reproduce. - Optimize Performance: Improve GPU utilization, scheduling latency, workload startup time, throughput, and infrastructure efficiency. - Build for Reliability: Develop observability, failure recovery, capacity planning, and operational tooling for critical ML workloads. - Operate What You Build: Participate in on-call rotations and troubleshoot issues across applications, schedulers, networking, storage, and GPU infrastructure. WHAT WE'RE LOOKING FOR - Have 4+ years of experience in ML infrastructure, distributed systems, Kubernetes platform engineering, or a related field. - Are proficient in Python or Go and comfortable working with production-grade distributed systems. - Have strong Kubernetes knowledge, including controllers, operators, CRDs, scheduling, networking, storage, and resource management. - Understand technologies such as Kueue, Karpenter, Volcano, and Kyverno, and the problems they address in workload scheduling, provisioning, and policy enforcement. - Understand distributed ML workloads, including training, fine-tuning, evaluation, checkpointing, and batch inference. - Are familiar with GPU infrastructure and technologies such as PyTorch, CUDA, NCCL, and high-performance networking. - Understand concepts such as quotas, priorities, preemption, gang scheduling, topology awareness, and workload admission. - Can diagnose performance and reliability problems across software, orchestration, networking, storage, and hardware. - Care about developer experience and enjoy turning complex infrastructure into simple, reliable interfaces. - Thrive in an ambiguous, fast-moving environment shaped by frontier AI research. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As an Engineering Team Lead, you will build and develop the core platform that supports our AI products. This role combines technical execution with leadership, ensuring our systems work effectively for developers and users. Your work will directly improve the developer experience, making it more efficient and intuitive. The team builds reliable infrastructure that supports our products and enables seamless integration for both internal and external users. You will split your time between hands-on coding and strategic leadership, including project planning, stakeholder collaboration, and team growth. This balance allows you to drive technical solutions while guiding the team toward long-term success. What You Will Do - Remove obstacles and create an environment where your team can focus on building solutions. - Translate product vision into technical reality, collaborating closely with the Product team. - Ensure applications are performant, stable, and responsive. - Uphold high code quality standards through reviews, testing, and automation. - Own the full software development process, from design to deployment. - Plan projects, including roadmaps, deadlines, and task allocation. - Collaborate with stakeholders across Engineering, Product, and Design. - Support team growth through hiring, onboarding, and mentorship. What We're Looking For - Proficiency in Python and at least one web framework (FastAPI, Django, Flask). - Proficiency in C#, Golang, TypeScript and at least one web framework. - Experience with large-scale distributed systems. - Experience building and leading engineering teams. - Experience working with cross-functional teams, such as Product, Design, and Business. - Knowledge of databases, caching mechanisms, and messaging systems. - Strong problem-solving abilities and attention to detail. - Ownership mindset and ability to ship products end-to-end. - Excellent communication skills and a low-ego, team-first attitude. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: NAMER and LatAm; United States Workplace: Remote The Director, People Systems will own the strategy, architecture, and ongoing evolution of ClickHouse’s global people systems ecosystem, with Workday at its core. This role will serve as the senior subject matter expert and strategic partner for People systems, ensuring our technology, data, and processes scale with the organization. This is a highly hands-on leadership role with significant ownership and autonomy. While the role will not initially have direct reports, the Director will lead cross-functional initiatives, manage external partners, establish systems governance, and influence People technology decisions across the organization. WHAT YOU WILL DO: - Own the global People Systems strategy and roadmap, with Workday serving as the core HR platform - Lead the design, configuration, optimization, and ongoing evolution of Workday across modules including Core HCM, Compensation, Benefits, Payroll, Absence, and Time Tracking - Establish systems architecture, governance, security, data integrity, and change management standards across the People technology ecosystem - Partner with People, Finance, IT, Security, and business leaders to translate organizational needs into scalable technology solutions - Lead Workday releases, enhancements, integrations, testing, and adoption of new functionality - Own the strategy and governance for integrations between Workday and other internal and external systems - Drive the evolution of People data, reporting, and analytics capabilities to support business and workforce decision-making - Evaluate the People technology landscape and recommend investments, enhancements, and consolidation opportunities - Identify and implement opportunities for automation and AI to improve People processes, data quality, and employee experience - Manage external vendors, consultants, and implementation partners and ensure effective delivery against business priorities - Establish scalable processes and documentation that support a growing global organization - Serve as the senior escalation point and subject matter expert for complex People Systems issues WHAT YOU BRING ALONG: - 10+ years of experience in HRIS / People Systems, with significant ownership of Workday in a complex or global organization - Deep Workday expertise and experience leading or playing a significant leadership role in at least one full-cycle Workday implementation - Strong understanding of Workday architecture, configuration, integrations, security, reporting, and data governance - Experience developing and executing a People Systems strategy and roadmap - Experience scaling People technology within a high-growth, global organization - Strong understanding of HR processes and the intersection between People, Payroll, Benefits, Finance, and IT systems - Demonstrated ability to lead complex, cross-functional initiatives and influence senior stakeholders without direct authority - Strong vendor and implementation-partner management experience - Ability to operate both strategically and hands-on, particularly while building out the People Systems function BONUS POINTS FOR: - Workday certifications - Experience across multiple Workday modules - Experience with additional People systems such as Ashby, Culture Amp, Enboarder, or similar platforms - Experience building reporting and People analytics capabilities - Experience applying AI and automation to People systems and operational workflows PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Philippines Workplace: Remote ABOUT THE ROLE The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs. The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls. RESPONSIBILITIES Close and Operational Accounting - Prepare and support assigned month-end and quarter-end close activities, including accruals, true-ups, journal entries, reconciliations, rollforwards, balance-sheet substantiation, and flux or variance analysis. - Prepare journal-entry support and submissions, including account and cost-center coding; monitor approval, posting, and rejection status and coordinate timely follow-up with authorized employees. - Perform vendor- and contract-level reconciliations, monitor actuals against accruals, resolve differences, and support recurring management reporting. - Support lease, fixed-asset, construction-in-progress, and related infrastructure accounting as assigned, including data capture, schedule maintenance, modifications, and period-end entries. Contract, Invoice, and Data Validation - Maintain complete and accurate contract and pricing records across new agreements, amendments, credits, delivery or drawdown changes, extensions, and terminations. - Translate commercial terms into accounting inputs and operating workflows and ensure relevant changes are reflected in recurring accounting processes. - Validate vendor invoices and operational data against rates, usage, commitments, delivery, resource attributes, and accounting mappings. - Investigate exceptions, document root causes and resolutions, track open items and bottlenecks, and coordinate follow-up through completion. Controls, Audit, and Issue Resolution - Follow established accounting policies, standard operating procedures, close calendars, review requirements, and approval workflows. - Execute control procedures over source data and workpapers, including completeness and accuracy checks, evidence retention, and reviewer-ready documentation. - Respond to audit and control requests by assembling tie-outs, schedules, explanations, and source evidence. - Use company information only through approved systems and devices, follow least-privilege and security requirements, and promptly escalate suspected data, security, or access issues. Cross-Functional Coordination - Partner with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Finance Systems, Data, Engineering, and external vendors to resolve accounting and operational blockers. - Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders. - Escalate unusual contracts, accounting judgments, control exceptions, or access requests with clear context and recommended next steps. Process Discipline and Continuous Improvement - Identify recurring data-quality issues, process delays, and control gaps, and surface trends and recommended improvements to the appropriate team lead. - Write clear requirements, test system or process changes, and validate downstream accounting outputs before operational use. - Improve recurring workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs. - Use approved AI-enabled tools responsibly to reduce manual effort, strengthen analysis and documentation, and support scalable and agentic workflows while following data-security and review requirements. - Help maintain consistent execution as systems, accounting requirements, and workflows evolve. REQUIRED SKILLS AND EXPERIENCE - Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting. - Strong month-end and quarter-end close experience involving accruals, journal entries, reconciliations, variance analysis, and workpaper preparation. - Working knowledge of U.S. GAAP and internal controls, with the judgment to recognize and escalate matters requiring technical accounting review. - Experience interpreting contracts, invoices, and large operational datasets and translating them into accurate accounting outcomes. - Advanced spreadsheet and data-analysis skills and experience using an ERP or comparable finance system. - Demonstrated ability to use AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. - Strong attention to detail, sound judgment, clear documentation habits, and the ability to independently manage high-volume, deadline-driven work. - Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones. PREFERRED - Operational accounting experience in a technology, cloud-computing, or infrastructure environment. - Experience with Oracle Fusion and lease-accounting, fixed-asset, or similar finance systems. - CPA, CA, or an equivalent professional accounting qualification. NICE-TO-HAVE - Exposure to cloud and compute costs, lease accounting, fixed assets, construction in progress, or related infrastructure arrangements. - Familiarity with SQL, GitHub, issue-tracking tools, or similar technical tools used to investigate data and process issues. - Experience in audit-ready, high-growth, or control-focused operating environments. - Experience collaborating across time zones with distributed teams and external service providers.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a member of the EMEA Talent Acquisition team focused on Corporate and Go-To-Market hiring, you will be instrumental in building and scaling Mistral's EMEA-based teams across both corporate functions and revenue-generating roles. Joining early means you'll help shape our recruitment strategy and operations, partnering closely with leaders across Corporate functions (Finance, Legal, People, Operations, Marketing, Communications) and GTM functions (Sales, Pre-Sales/Solutions, Partnerships, Customer Success, and Revenue Operations). Your work will directly influence Mistral's commercial and operational success by ensuring we find and engage exceptional operators who will drive Mistral's growth across the EMEA region. In this role, you'll also foster a strong candidate experience and help establish recruiting best practices as we expand across multiple EMEA markets. WHAT YOU WILL DO STAKEHOLDER PARTNERSHIP - Partner deeply with Corporate and GTM leaders — from CRO and VP Sales to Finance, Legal, and People leadership — to understand hiring needs, define role specs, and identify the right talent across multiple EMEA markets. - Own full-cycle recruitment across Corporate and GTM functions: Sales, Finance, Legal, People/HR, Marketing, and Communications roles. - Advise hiring managers on market mapping, leveling, comp positioning, and the competitive landscape for EMEA talent, accounting for local market nuances, benchmarking, and statutory differences across countries. - Translate the nuances of each role into compelling, accurate, and locally relevant candidate outreach. END-TO-END RECRUITMENT - Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, high-volume roles across Corporate and GTM. - Source passive and active candidates across EMEA talent pools, particularly in AI/ML, open-source software, enterprise infrastructure, and regional corporate markets. - Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations. - Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for senior talent across multiple geographies and languages. - Navigate cross-border hiring complexity, including relocation, remote-friendly offers, and country-specific employment frameworks. CANDIDATE EXPERIENCE & SELLING MISTRAL - Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory. - Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and enterprise credibility — to differentiate us against better-known competitors. - Provide candidates with real insight into our GTM motion, corporate operations, growth plans, and the specific impact of their role. - Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome. RECRUITING OPERATIONS & DATA-DRIVEN IMPROVEMENT - Develop and refine recruiting processes, tools, and documentation to improve outcomes and efficiency. - Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role, offer acceptance rates) and propose targeted solutions. - Build and maintain market maps, competitive intel, and talent pools for key EMEA Corporate and GTM segments. - Standardize interview rubrics, scorecards, and debrief practices across EMEA hiring teams, while respecting local market and language differences. RAISING THE BAR - Collaborate with Corporate and GTM leadership and the broader Talent team to continuously elevate our hiring standards. - Contribute to defining and evolving our EMEA talent acquisition strategy as we scale from early team to a mature, multi-region organization. - Partner on employer-brand and outbound sourcing initiatives that position Mistral as a destination for top Corporate and GTM talent in EMEA. WHAT WE'RE LOOKING FOR - 6+ years of recruiting experience, including 2+ years in a startup or high-growth B2B SaaS/infrastructure company, with a focus on Corporate functions and/or Sales/GTM roles. - Demonstrated ability to independently hire across the full GTM stack — from Enterprise AE’s to GTM leadership — as well as key Corporate functions (Finance, Legal, People, Marketing, Operations). - Deep network and sourcing expertise in EMEA talent markets, particularly in AI/ML, open-source, developer tools, or enterprise software. - Track record of hiring in competitive, candidate-scarce markets where candidates have multiple offers, including cross-border and multi-language hiring. - Experience working across multiple EMEA markets and comfort with country-specific comp, benefits, and employment nuance. - Willingness to work on other roles as needs come up. - Comfort navigating ambiguity and switching between strategic planning and hands-on execution. - Strong written and verbal communication skills, with the ability to influence peers and senior stakeholders without direct authority. - Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate spanning two function families. - Professional experience with modern recruiting tools such as Ashby. - Familiarity with the AI/ML landscape and the ability to credibly discuss frontier model capabilities with technical GTM and corporate candidates. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote Germany Workplace: Remote Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life. This is a fully remote position, open to candidates located in Germany. ⚡ THE DAY-TO-DAY - Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set. - Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth. - Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency. - Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability. - Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams. - Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health. 💪 YOUR SUPERPOWERS - Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience. - Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML. - Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI). - Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers. - Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time. - Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations. - German language proficiency is required; however, English is the primary language used for day-to-day communication and collaboration. 🌟 BONUS POINTS - Cloud Certified: Possess an active AWS Product Certification. - Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries. - Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: United Kingdom; United States; New York; Poland; London; San Francisco; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. THE ROLE ElevenLabs is scaling globally at extraordinary speed, growing from 400 to 1,000+ by the end of 2026. We operate across 46+ countries, with a highly distributed workforce spanning researchers, engineers, GTM teams, operators, creatives, and frontier AI specialists. Compensation and total rewards are core to how we attract and retain the best builders in the world. This environment is inherently complex. Different regulatory frameworks. Different talent markets. Different role archetypes. High volatility in frontier AI compensation benchmarks. That complexity is not a constraint, it’s the challenge. We are looking for someone to own and evolve our global compensation and total rewards strategy, designing systems that are competitive in frontier AI markets, internally consistent, globally scalable, and built for long-term sustainability. You will operate as the single point of accountability for compensation architecture across the company, partnering closely with Operations, Legal and Finance. If you’re energized by solving hard global compensation problems, building clarity across diverse markets, and designing systems that scale globally without slowing the company down, this role is for you. KEY RESPONSIBILITIES COMPENSATION STRATEGY & PHILOSOPHY - Own and continuously refine ElevenLabs’ global compensation philosophy. - Ensure pay, equity, and incentives reinforce attraction, retention, and performance. - Balance market competitiveness with internal equity and financial discipline. - Serve as a trusted advisor on complex, high-impact compensation decisions. JOB ARCHITECTURE & LEVELING - Design systems that introduce rigor without slowing the company down. - Evolve our structure intentionally to match our scale: mature enough to support 46+ countries and a diverse set of roles, but not over-engineered or bureaucratic. - Drive clarity and consistency in job architecture, leveling frameworks, and compensation bands globally. EQUITY & LONG-TERM INCENTIVES - Design equity programs that reflect a core ElevenLabs belief: employees should be genuine owners in the company and invested in our long-term ambition. - Own our equity philosophy, structure, and grant strategy. - Partner with Finance and Legal on equity design, refresh cycles, and promotion grants. COMPENSATION CYCLES & GOVERNANCE - Assist annual compensation reviews end-to-end. - Design clear off-cycle governance and decision frameworks. - Build calibration rigor and tooling that scales globally. - Introduce AI-enabled workflows where appropriate to improve speed and consistency. - Act as the final escalation point for leveling and pay consistency decisions. BENEFITS & TOTAL REWARDS - Own global benefits strategy across a distributed workforce. - Balance standardisation with regional relevance. - Ensure benefits are competitive in frontier talent markets while remaining operationally scalable. WHAT WE’RE LOOKING FOR EXPERIENCE - 5+ years in Compensation or Total Rewards, ideally in high-growth technology companies that operate across multiple countries - Ownership of equity programs - Strong track record of building compensation systems that scale - Experience designing and evolving job architectures and leveling systems - Experience operating in fast-scaling, ambiguous environments SKILLS & ATTRIBUTES - First-principles thinker: approach problems without bias - Hands-on builder: comfortable designing systems from scratch - Strong analytical skills: the ability to translate data into clear, strategic recommendations - Comfortable partnering with senior leaders and influencing decisions in complex, fast-moving environments - Excellent communication skills - High standards and high ownership We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote, Any, Sweden From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an Enterprise Account Executive to join our growing EMEA team, specifically working with customers and prospects in the Nordics. In this role, you’ll partner with leading enterprise businesses to understand their needs, deliver solutions, and build long-term relationships that drive mutual success. You’ll manage a full sales cycle, develop new opportunities, and collaborate across teams to achieve results. Fivetran has already developed a strong customer base in the region and now is the time to accelerate. If you’re motivated by creating value for customers, enjoy working in a collaborative environment, and want to make an impact at a fast-growing company, we’d love to hear from you. This is a full-time, remote role based in the UK or Ireland, with a strong preference for candidates located in the London or Dublin area. Technologies You’ll Use Salesforce Clari Gong Looker Demandware Ironclad Workday What You’ll Do Contribute to dbt/Fivetran’s growth in the enterprise segment. Learn the fundamentals of dbt/Fivetran’s technology, sales cycle, and customer base within your first 30 days. Consistently build strong pipeline by establishing relationships with prospects and clients, focused on where we can deliver business value for them Consistently achieve quarterly revenue goals while maintaining a consultative, customer-first approach. Forecast and manage your sales pipeline with accuracy. Collaborate with teammates by sharing insights, tactics, and best practices. Strategically engage with C-level executives, IT leaders, and technical users. Partner with internal stakeholders to ensure customer success at every stage. Travel to the region around twice per quarter. Skills We’re Looking For Strong relationship-building skills with customers and colleagues. Excellent pipeline generation capabilities Strategic thinker who can see the big picture and communicate it clearly. Analytical and curious; able to identify opportunities and challenges through thoughtful evaluation. Motivated and positive; you bring persistence and energy to achieving goals. Adaptable and flexible when priorities shift or conditions change. Experience selling enterprise solutions (typically 5+ years), with a record of delivering results. Bonus Skills​ Knowledge of the Nordic technology market #LI-Remote #LI-DJ2 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical, systems-oriented Director of Security Operations to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform. Role Overview The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering. This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs. Key Responsibilities Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience. Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs. Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations. Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities. Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities. Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines. Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated. Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity. Qualifications Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions. Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks. Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security. Experience leading significant cybersecurity incidents and cross-functional response activities. Experience implementing security automation and AI-assisted operational capabilities. Strong leadership, mentoring, communication, and executive presentation skills. Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred. Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $205,000 - $230,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Kuala Lumpur, Malaysia; Philippines; Taiwan The Role The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts. This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees. What You'll Do Main Responsibilities Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts Own end-to-end delivery of the mental health benefits platform across assigned clients Develop and execute customised mental health programme strategies aligned to each client’s workforce needs Build strong, long-term relationships with senior HR and business stakeholders Drive client satisfaction, retention, and expansion opportunities Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy Identify product enhancement opportunities based on client feedback and insights Day-to-Day Activities Client Relationship Management Conduct regular client check-ins (weekly, monthly, quarterly) Prepare and present QBRs and impact reports Respond to client queries, escalations, and operational requests Align on programme priorities, campaign calendars, and engagement initiatives Manage renewals conversations and identify upsell/cross-sell opportunities Programme Delivery & Project Management Oversee implementation timelines and onboarding processes Coordinate webinars, roadshows, campaigns, and engagement initiatives Ensure platform configurations, credits, and reporting are accurate Track project milestones and manage internal follow-ups Ensure service quality standards are maintained across clinical and operational delivery Strategic Advisory & Consulting Develop tailored engagement strategies based on workforce demographics and needs Advise clients on mental health trends, utilisation benchmarks, and best practices Provide recommendations to improve adoption, communication, and ROI perception Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity) Data Analysis & Insights Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS Analyse trends and identify risks or growth opportunities Develop insights and narratives to demonstrate programme impact Use data to inform renewal and expansion discussions Cross-Functional Collaboration Translate client feedback into clear product and operational requirements Work with Product and Engineering on feature enhancements or fixes Partner with Marketing on engagement campaigns and communication materials Coordinate with Clinical and Delivery Ops for service quality and provider matters Support Sales in enterprise pitches, renewals, and expansion proposals Continuous Improvement & Innovation Identify recurring pain points and process inefficiencies Contribute to internal playbooks, best practices, and reporting frameworks Proactively suggest platform improvements to enhance scalability and client value Requirements Who You Are Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients. Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients. Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders. Ability to work independently and as part of a team, with a strong sense of accountability and ownership. Familiarity with mental health benefits and/or related industries is a plus. Open to candidates from Malaysia (hybrid) and the Philippines (remote) Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Toronto, Canada Workplace: onsite Role type: Full-time Location: Toronto, Ontario - onsite Salary: $70,000 to $80,000 About Global University Systems Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. About OIHI The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation. Summary of the Role The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college. Key Responsibilities Academic Operations & Efficiency Oversee the day-to-day academic operations and delivery of OIHI programs. Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads. Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements. Monitor academic operations, identify issues and inefficiencies, and implement practical solutions. Manage Program Leads and ensure consistent and effective program delivery. Coordinate with Scheduling and other departments to support effective faculty and course scheduling. Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required. Teach or provide instructional coverage when required to support continuity of program delivery. Faculty Management Provide day-to-day supervision and support to Program Leads and faculty. Support faculty recruitment, interviewing, onboarding, orientation, and scheduling. Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations. Provide coaching, feedback, and performance support as required. Coordinate faculty coverage and address faculty-related delivery issues. Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards. Student Success Monitor and support interventions related to attendance, academic performance, progression, and retention. Ensure students receive timely and consistent academic support and communication. Support academic appeals and other academic processes in accordance with institutional policies. Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues. Academic Quality Monitor the quality and consistency of teaching, assessment, and program delivery. Conduct or coordinate classroom observations and academic quality reviews. Review student and faculty feedback and follow up on identified academic concerns. Support consistent academic practices across programs and identify opportunities for continuous improvement. Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences. Compliance Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews. Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements. Monitor academic compliance requirements and address identified gaps in a timely manner. Maintain organized and audit-ready academic documentation. Support program reviews and required corrective actions. Qualifications and Competencies Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset. Previous academic management or academic operations experience within an Ontario career college is required. Demonstrated knowledge of the Ontario career college regulatory and operating environment. Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities. Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required. Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset. Demonstrated experience managing faculty and supporting multiple programs or student cohorts. Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits. Strong operational, organizational, problem-solving, and people-management skills. Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities. Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset. Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications. Ability to work fully on-site. Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment. Working Conditions Environment: Fully on-site at the OIHI campus; standard office and academic environment. Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises. Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits. Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students. What We Offer Competitive Compensation Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance. 100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you. Competitive paid time off: 15 days vacation. Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice. Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group. High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us. Collaborative leadership: A leadership team committed to innovation in allied health education. Career Growth: Professional development opportunities within a growing national education organization. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact Talent@guscancolleges.ca . Artificial intelligence is used to screen, assess or select applicants. Vacancy Status: Existing Vacancy.