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Location: Mexico; Colombia; Argentina; Chile; Costa Rica; Ecuador About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor We are looking for an Account Manager to serve serve as the strategic partner and trusted advisor for a portfolio of clients. You will be responsible for ensuring their success using the company’s platform, driving adoption, and identifying growth opportunities. This role requires strong English fluency, a customer-first mindset, and the ability to collaborate cross-functionally. Key Responsibilities Manage a portfolio of clients, guiding them from onboarding through long-term success Build strong relationships through proactive check-ins, QBRs, and solution-driven support Monitor client health and engagement using CRM and analytics tools Identify upsell opportunities and partner with sales for renewals and expansions Act as the voice of the customer—sharing insights with product and support teams Educate users on best practices to maximize platform value and ROI Handle escalations and troubleshoot client issues with speed and professionalism Requirements Fluent English (C1/C2) —strong written and verbal communication is essential. 3+ years of experience in lead generation, outbound sales, or appointment setting. 1+ year of client-facing experience , managing communications and strategy. Proven ability to thrive in fast-paced startup environments with multiple priorities. Experience leading small teams or managing cross-functional collaboration. Familiarity with CRMs (preferably HubSpot ) and data-driven reporting. A creative problem-solver who enjoys experimenting with outreach strategies to achieve results. Minimum 2 years of experience in Account Management or Customer Success Fluent English communication skills —both verbal and written (C1+ level) Proven ability to manage client relationships across time zones and cultures Tech-savvy with CRM tools (e.g. HubSpot, Salesforce) and project management platforms (e.g. Asana, ClickUp) Excellent problem-solving, presentation, and stakeholder management skills Self-motivated, detail-oriented, and highly responsive in remote settings Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Argentina; Mexico; Israel; Spain Libertex Group Overview Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise. Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. The Libertex Group in Numbers: • 28+ years of fintech experience • 3M+ clients worldwide • 700+ employees • 45+ international awards (for Libertex) • 300+ tradable assets (through Libertex) The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives. Job Overview You will be responsible for managing relationships with affiliate partners and you will be working with a variety of different companies, from e-commerce retailers to media outlets, and help them generate revenue by promoting their products or services through third-party websites or platforms. Main Responsibilities Recruit/look for new Affiliates/IBs and maintain existing relationships with current Affiliates/IBs Maintain and monitor affiliate programs and activities Communicate with clients to answer questions and resolve issues with their accounts Search for Affiliate/Traffic networks and negotiate with them to cooperate with our affiliate program in accordance with our terms Negotiate contracts with new affiliates or renew existing agreements with existing partners Create proposals for new affiliate relationships based on estimated returns on investment (ROI) Monitor affiliate websites for fraudulent activity or policy violations such as spamming or publishing confidential information Review sales reports to determine which campaigns are producing results and which ones need to be improved or discontinued Analyze demographic data and statistics to identify emerging markets and opportunities for new products or services Coordinate with the creative team in order to prepare the conversion promo materials for Affiliates for specific GEO (landing pages, teasers, banners) Write marketing briefs and work with our creative team to develop assets for campaigns Initiate new campaign ideas and bonus offers for affiliates Represent company at international events (exhibitions, meetups, seminars, etc.) Requirements Degree in Marketing, Digital Media, Media Buying or any other related field is a plus At least 1 - 2 years of experience in an Affiliate Manager role Experience within the Forex or Fintech industry will be considered a plus Excellent command of English and Spanish language is a must Deep understanding of affiliate and partner marketing channels Ability to work independently and meet tight deadlines Ability to multitask and excellent attention to details Strong interpersonal skills, curiosity, and positive attitude Proficiency with Microsoft Office (Excel), knowledge of affiliate networks Exceptional planning and project management skills Outstanding verbal and written communication skills Ability to travel when needed to conferences and/or team meetings in other locations Benefits Monthly bonuses based on performance 21 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment Please send your CV in English, your portfolio and showreel along with the application. Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: Warsaw Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking passionate, proactive, and results-driven Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with SMB & Corporate segment clients across US and Canada markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in Poland and requires availability to work a shifted schedule from 1:00 p.m. to 10:00 p.m. CET to ensure effective cross-regional collaboration.International travel may be required for this role.Responsibilities:Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment.Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.Grow customer's portfolio through zero churn and active cross and up-sales.Requirements:3+ years of experience working with global segment customers (preferably North America region);Fluent in English — both verbal and written with executive-level communication;Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software;Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software;Strong Customer-Centric Communication and Presentations Skills;Commercial acumen, including negotiation and renewal management;Excellent time management and efficiency skills.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Who We’re Looking For: We are seeking passionate, proactive, and results-driven Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with SMB & Corporate segment clients across US and Canada markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table. You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. The role is based in Poland and requires availability to work a shifted schedule from 1:00 p.m. to 10:00 p.m. CET to ensure effective cross-regional collaboration. International travel may be required for this role. Responsibilities: Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment. Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives. Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues. Help customers achieve their desired outcomes through product consulting, value realization, and high ROI. Grow customer's portfolio through zero churn and active cross and up-sales. Requirements: 3+ years of experience working with global segment customers (preferably North America region); Fluent in English — both verbal and written with executive-level communication; Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software; Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners; Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software; Strong Customer-Centric Communication and Presentations Skills; Commercial acumen, including negotiation and renewal management; Excellent time management and efficiency skills. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Home Based - APAC The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following motions: Mass - small and medium businesses starting their journey with Canonical Focus - strategic and Enterprise customers Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Digital), including our Store customers, through campaign management and customer requests. Location:  This role will be based remotely in the APAC region. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for: Native Japanese level required with excellent command of English, both mandatory Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. Additional skills that you might also bring Experience with Salesforce, Jira and CRMs What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Chicago, United States; Boston, United States; Austin, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Kansas City, United States; Kirkland, United States; Los Angeles, United States; Miami, United States; Milwaukee, United States; Minneapolis–Saint Paul, United States; New York, United States; Newark, United States; Redmond, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Tampa, United States; Richmond, United States Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Technical Account Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. About client: It is a cybersecurity company offering a SaaS-based platform that protects organizations’ software supply chains from attack. Our mission is to protect companies from this rapidly growing threat, so they can stay secure while releasing their software quickly. Their Solution Success team bridges technical depth with business impact, guiding customers from pre-sales design through successful adoption, expansion, and advocacy. About the Role As a Senior Technical Account Manager, you’ll be a key technical leader within the Solution Success team, driving both pre-sales solution design and post-sales adoption. You’ll partner with sales, Engineering, and product teams to ensure customers realize the full business and security value of client’s Application Security Posture Management (ASPM) platform. This role is a blend of technical evangelism, architecture advisory, and customer success strategy, ideal for someone who loves shaping solutions, building trust, and driving outcomes from first demo to long-term renewal. Responsibilities Pre-Sales Engagement · Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs. · Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.). ·Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives. · Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders. Post-Sales Solution Success · Lead onboarding and technical enablement for new customers, ensuring rapid time to value. · Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management. · Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration. · Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives. · Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights. · Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle. · 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer). · Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments. · Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.). · Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence. · Experience leading pre-sales engagements and post-sales implementation/adoption. · Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion. ·A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution. Bonus Points · Background in Application Security Posture Management (ASPM) or DevSecOps tools. · Experience with solution design for enterprise SaaS in regulated industries.

Location: Remote Automattic for Agencies , the agency partnerships division of Automattic , is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving WordPress VIP (WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account. As a Senior Partner Manager, you'll be responsible for: Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation. Building and maintaining strong relationships with a book of Premier partners , supporting partners through their whole journey, from onboarding to expansion, by understanding their business strategy and needs. Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth. Representing Automattic and building awareness of our products and services in the partner’s organization via a one-to-many approach with partners. Communicating often with key stakeholders within WordPress VIP, as well as other business units, on the needs, alerts, and statuses of partner relationships. Become the agency’s trusted advisor, helping them to build strong WordPress VIP business practices, deliver successful projects, and scale their own growth via Automattic for Agencies and VIP. Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions. Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership. Collaborate on marketing and sales enablement programs for partners with respective BUs. Attend and support flagship WordCamps , explore potential sponsorships, and participate in partner events to drive lead generation and enhance brand visibility. Gather feedback from partners to improve products, services, and the overall partnership experience. Advocate for partner needs within Automattic or the partner’s respective BU niche. Stay informed about industry trends, competitor activities, and market developments. Use market insights to refine partnership strategies. Ensure partners adhere to agreed-upon standards and compliance requirements. Seek ways to enhance the overall partner ecosystem within Automattic. You’re thrilled about this opportunity because you have: 8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred). Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals. Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them. Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally. Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post. Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually. Excellent interpersonal and communication skills to effectively collaborate with internal and external teams. Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem, as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc. Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences. Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps. Adaptable to new technologies, industry trends, and changes in the competitive landscape. Salary range: $125,000-$180,000 USD plus commission . Please note that salary ranges are global, regardless of location, and we pay in local currency. For this role, we’re prioritizing applicants with deep experience in the North American market and those who are available to work consistently in a North American time zone. We are seeking high-calibre candidates with the skills and qualities to make a net positive impact for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, exceed the stated range. This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy . To see a full list of benefits by country, consult our Benefits Page and check out these links to learn more about How We Hire and What We Expect from Ourselves . #LI-DNI About Automattic Now in our 20th year , we’re the people behind WordPress.com , WooCommerce , Beeper , Tumblr , Simplenote , Jetpack , Longreads , Day One , PocketCasts , and more. We believe in making the web a better place. We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source , and the vast majority of our work is available under the GPL . Automattic is a Most Loved Company , an Equal Opportunity employer, and Disability Confident Committed . ( Here’s what that might mean for you .) If you need accommodations during the application or interview process, please fill out this form . We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups . You can track your application status and more at MyGreenhouse . To learn about how we handle your data, please review our Job Applicant & Candidate Privacy Notice and our Privacy Policy . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster here . Automattic participates in the E-Verify program in certain locations, as required by law .

Location: Remote At WooCommerce , we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them. Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Engineer to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time. You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth. This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward. What You’ll Do First 90 days: Build core dashboards, identify process/data gaps, establish remediation plans. First 180 days: Create capacity and territory models, map the full tech stack and integrations, define the attribution model. First 12 months: Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation. Day to day, Week to week, Month to month Systems & Data Foundation Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.). Establish data quality standards, access controls, and governance practices. Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?” Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind. Evaluate and implement technology or process improvements to support revenue growth. CS & Sales Enablement Operationalize CS function: customer health, churn prediction, renewal workflows, escalation paths, expansion playbooks. Create rules of engagement between Sales and CS for complex GTM. Build enablement function infrastructure (topics/process/schedule—not training delivery). Strategic Revenue Support Build tracking for strategic/payment partner merchants critical to NRR. Analyze performance trends to guide strategy: win/loss, deal cycle length, seasonality, retention, segmentation bands, and customer bands. Create capacity planning models based on pipeline velocity and customer growth. Territory planning, quota setting, and compensation administration. Support pricing and packaging changes with data and tracking. Support mid-funnel pipeline reviews and Sales/CS QBRs. Identify and surface GTM and CS inefficiencies through data analysis. Build merchant health scoring, expansion potential tracking, and red-to-green workflows. Design reporting that gives executives visibility, managers clarity, and reps actionable insights—from pipeline health to forecasting accuracy. You Might Be a Fit If You’ve built RevOps from scratch (6–8+ years of experience, including at least one 0→1 build or major foundation reset). You’re deeply data-driven , with a mindset of “if the data isn’t there, how do we get it?” You’re comfortable speaking truth to power , using data to surface trade-offs and inform decisions, even when conversations are uncomfortable. AI is a strength, not a buzzword —you can point to concrete examples of how you use it in your current role. You’re hands-on technically , with strong Salesforce experience (flows, integrations) and comfort working with data (e.g. SQL or Python), not just point-and-click tooling. You know the RevOps tooling landscape , and have good judgment about what actually works at scale. You’re pragmatic and intentional , balancing short-term fixes with longer-term system design. You can partner as an equal with revenue leaders , and communicate data-backed insights clearly to executive stakeholders. What Good Looks Like You can answer “where are we vs. Sales and CS targets?” quickly using trusted data. Executives rely on ELT-ready dashboards that communicate complex business simply. Core metrics (NRR, CAC, LTV, ASP, time to close, close rates) are clearly defined with documented data sources. We are currently prioritizing candidates who reside in the Americas or Europe / Africa. Salary range: $140,000-$200,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy . To see a full list of benefits by country, consult our Benefits Page . And check out these links to learn more about How We Hire and What We Expect from Ourselves . #LI-DNI About Automattic Now in our 20th year , we’re the people behind WordPress.com , WooCommerce , Beeper , Tumblr , Simplenote , Jetpack , Longreads , Day One , PocketCasts , and more. We believe in making the web a better place. We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source , and the vast majority of our work is available under the GPL . Automattic is a Most Loved Company , an Equal Opportunity employer, and Disability Confident Committed . ( Here’s what that might mean for you .) If you need accommodations during the application or interview process, please fill out this form . We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups . You can track your application status and more at MyGreenhouse . To learn about how we handle your data, please review our Job Applicant & Candidate Privacy Notice and our Privacy Policy . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster here . Automattic participates in the E-Verify program in certain locations, as required by law .

Location: Chemnitz, Germany About the Role We are seeking a results-oriented, hands-on leader to take on the role of Head of Operational Excellence: Lean & Quality & EHSE. This role combines Lean Management implementation, strategic quality leadership, and responsibility for Environment, Health, Safety & Environment (EHSE). You will drive a culture of continuous improvement, process discipline, and uncompromising safety and sustainability standards across both manufacturing and administrative processes. Reporting directly to the COO/CEO, you will play a key role in shaping the company’s operational transformation and ensuring compliance with international EHSE standards. About the Client Our client is a respected European brand in enamel-coated architectural panels and glass-fused-to-steel tanks and digestors. Its solutions are valued for their durability, aesthetic quality, and performance in harsh conditions: Architectural Panels – For tunnels, train stations, subways, and building facades, known for fire resistance, low maintenance, and long-term color retention. Storage Tanks – For drinking water, wastewater, agricultural grain, and animal feed storage, offering corrosion resistance and longevity. Biogas Digestors – For renewable energy production from organic waste and agricultural residues, trusted for gas tightness and chemical durability. The brand is now supported by a global industrial group with a successful track record of rebuilding and scaling engineering businesses in both Germany and India. With access to capital, leadership depth, and market access, the new ownership is committed to preserving the brand’s legacy while driving operational modernization. Key Responsibilities OPEX: Lean &Quality Lead the Opex (Lean and Quality) Lead the design, implementation, and continuous improvement of an Integrated Management System (IMS) for Quality, Operational Excellence, and EHSE. Drive Lean initiatives across production and office functions (value stream mapping, 5S, standard work, visual management, PDCA /A3s). Develop and implement OPEX strategies to improve productivity, reduce waste, and enhance cross-functional collaboration. Lead root cause analysis and corrective actions for quality issues; manage customer complaints and implement preventive measures. Foster a culture of quality ownership and continuous improvement across all levels of the organization. Coach and lead by example to develop employees in Lean, and quality tools; lead training and capability-building initiatives. EHSE Ensure compliance with ISO 14001 (environmental management), ISO 45001 (occupational health & safety), and ISO 50001 (energy management). Establish and monitor EHSE policies and procedures to safeguard employees, customers, and the environment. Drive proactive risk assessments, hazard identification, and preventive safety measures. Promote sustainability initiatives and energy efficiency in line with corporate responsibility goals. Lead EHSE team, audits, incident investigations, and corrective actions. Build a strong safety culture with visible leadership and hands-on engagement on the shop floor. Leadership Manage and develop a small, high-impact Quality, OPEX & EHSE team. Prepare and present performance reports to senior leadership. Act as a change agent, ensuring Lean and EHSE principles are embedded in daily operations. Requirements 5–7 years of leadership experience in quality, operational excellence, and EHSE within German industrial manufacturing. Proven track record in Lean Management, Kaizen, Six Sigma or similar methodologies – ideally certified (Lean Six Sigma Green/Black Belt). Strong knowledge of ISO standards: ISO 9001, ISO 14001, ISO 45001, ISO 50001. Experience in metal fabrication, coatings, tanks, or building materials is a plus. Hands-on mentality, analytical thinking, and structured problem-solving approach. High safety and environmental awareness; strong communication and coaching skills. High personal ownership, integrity, and ability to lead by example. Benefits Be at the forefront of restoring a legacy industrial brand with technical depth and global reputation. Drive Lean transformation, quality excellence, and EHSE leadership across a business with strong potential and international reach. Operate with autonomy, clarity, and full support from a respected international parent company. Help shape the company’s next chapter—not as a caretaker, but as a builder and change agent. Attractive compensation aligned to responsibility and results.

Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rimbach, Germany; Rostock, Germany; Schwerin, Germany; Stuttgart, Germany; Ulm, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Sales Manager to join one of our clients ' Sales Department. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Description : Responsibilities : 1. Focus on the German market, deeply explore the needs of residential/commercial & industrial energy storage customers (such as electricity optimization for automobile factories, household PV-matched energy storage, and energy management for commercial parks), identify the core pain points of customers' project planning, formulate targeted solutions, and promote the conversion of needs into actual orders; at the same time, maintain relationships with core existing customers, and improve the repurchase rate and referral rate through regular demand follow-up visits. 2. Expand local brand agents in Germany, establish a hierarchical channel system (such as regional exclusive agents and industry-specific agents, covering scenarios like residential energy storage retail and commercial & industrial projects); formulate agent assessment standards and incentive policies (such as tiered sales rebates and market promotion subsidies), conduct regular product training and business reviews, enhance the professional capabilities and loyalty of channels, and ensure the steady growth of channel sales. 3. Develop local OEM customers in Germany (such as energy storage equipment assembly plants, PV system integrators, and smart home enterprises), negotiate customized cooperation models (such as exclusive product parameter development and joint brand packaging), expand the dimensions of the sales network, and quickly penetrate the German market with the help of local enterprise channels. 4. Conduct regular research on the German energy storage market, covering policies and regulations (such as the subsidy policy of Germany's Renewable Energy Sources Act and grid access standards), product demand trends (such as preferences for residential energy storage capacity and safety certification requirements for commercial & industrial energy storage), and competitor dynamics (such as channel layout, pricing strategies, and product selling points of competitors like Deye and Jinlang). Form a structured market analysis report and feed it back to the domestic headquarters to support product optimization and strategy adjustment. 5. Collaborate with the domestic technical and supply chain teams to customize energy storage solutions for German customers (such as backup power supplies for automobile factories and off-grid energy storage systems in rural areas); track the entire project execution process (contract signing, production scheduling, customs clearance logistics, and installation & commissioning), solve problems in cross-departmental collaboration and cross-regional delivery (such as supply chain delays and delayed after-sales responses), and ensure the efficient implementation of projects. 6. Lead business negotiations with German customers (on price, payment cycle, quality assurance clauses, and compliance requirements), and balance customer needs and company interests in line with the characteristics of German business culture (emphasis on details and compliance); establish long-term and stable customer relationships through offline visits and participation in industry exhibitions, and enhance the brand's recognition in the German market. 7. Assist in the post-execution phase of customer projects, take the lead in solving major after-sales problems (such as product failures and operation & maintenance needs), and promote the internal technical team to develop rapid solutions to ensure that customer satisfaction reaches a high level in the industry and reduce customer churn. 8. Other tasks: Complete other sales tasks related to the German market assigned by the European Regional Sales Director and the company's Vice President, and cooperate with cross-country business coordination in the European region (such as resource sharing and technical experience exchange). 1. Bachelor's degree or above, proficient in English reading, writing, and listening (able to use it as a working language); proficiency in German (the official language) is preferred, with the ability to independently conduct German business communication, contract interpretation, and local policy consultation, so as to adapt to the communication habits of German customers. 2. At least 2 years of overseas business experience in the new energy industry, with in-depth familiarity with energy storage products (residential/commercial & industrial), PV modules/inverters, lithium batteries, and system integration; candidates with energy storage business experience in Germany or German-speaking regions (Austria, Switzerland) are preferred. 3. Have successful experience in developing the German market business, familiar with the characteristics of the local new energy market (such as residential energy storage demand driven by high electricity prices and strict environmental compliance requirements) and competitive landscape; able to independently formulate regional sales strategies, with strong capabilities in market analysis, demand judgment, and risk avoidance. 4. Mature working methods, strong pressure resistance and execution ability, able to adapt to long-term residence in Germany and local cross-regional business trips; good professional ethics, meticulous and rigorous work attitude (in line with the German business emphasis on details), and outstanding learning ability, able to quickly adapt to the company's product characteristics and EU compliance requirements. Work Environment : 1. Detailed Address:-Overseas Address: Permanently based in Germany 2. Department: Sales Center (European Region) 3. Department Structure:-Global Sales Centers Distribution: Brazil (Latin America Operation Center), Vietnam/Pakistan (Asia-Pacific Core), Poland, the Netherlands (Western Europe Operation Center), Dubai (covering Africa).-Germany is a core strategic market in the European region (due to high electricity prices and strong demand for residential energy storage);-The current local team in Europe has approximately 10 people (distributed in Eastern European countries such as Poland and Romania);-A separate team has not yet been established in Germany. 4. Nationality/Background: Local German or Chinese 5. Language: Proficiency in English as a working language; proficiency in German is preferred

Location: Amman, Jordan We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities. Responsibilities Build and maintain strong relationships with assigned clients. Develop and execute customer success plans to drive product adoption and satisfaction. Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience. Monitor usage metrics and proactively address risks to retention or expansion. Serve as the primary point of contact for addressing client feedback and potential service gaps. Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals. Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members. Advocate for customer needs and feedback in internal roadmap discussions. Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups. Apply empathy, active listening, and relationship-building skills to foster long-term partnerships. Requirements 3–5 years of experience in customer success, account management, or client services. Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.). Strong understanding of banking operations, payment systems, and regulatory environments. Excellent communication and presentation skills, especially with senior stakeholders. Ability to manage multiple accounts and prioritize effectively. Problem-solving mindset with a proactive approach to customer engagement. Preferred Qualifications Experience working with central banks or large-scale financial institutions. Familiarity with ISO payments industry standards. Technical aptitude to understand APIs, integrations, and software workflows. Experience with CRM systems and analytics dashboards. Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators. Exposure to customer health scoring and lifecycle planning.

Location: Tokyo, Japan Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE We're looking for a motivated Sales team leader with an entrepreneurial and building spirit to join our Commercial Sales team. This person will play an integral role in helping lead our growth efforts across Japan. We need someone with an entrepreneurial and builder spirit, someone who enjoys coaching sales reps to be the best they can be, someone who is data-driven and experienced in managing a high-velocity sales pipeline. As an early member of the team, you'll be instrumental in helping define our sales motion, meaningfully shape our future product, and drive business revenue all while having a blast doing it! WHAT YOU'LL ACHIEVE - Lead a team of Commercial Account Executives who handles full cycle sales activities, including: prospecting/building pipeline, developing new potential accounts, expanding existing customers, and renewing an install base - Own the strategy of your team’s territory, including how the team maximizes the revenue it is generating and retaining - Own the execution of your team’s strategy, including the team forecast and pipeline generation - Work with cross functional partners (Sales, Channel, Customer Success, Deal Desk, Ops, Legal) to build playbooks and define our sales motion - Liaise with our incredible user base to provide world class customer experience - Work with the various Notion leaders to define and lead our long term sales strategy to help us move up market - Meet with executives from some of our largest prospects and customers to help engage and ultimately in business - Attract, hire, and retain a world class sales organization - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. SKILLS YOU'LL NEED TO BRING - 5+ years of full cycle sales at a fast growing software, SaaS, or AI company - 3+ years sales management or team leader experience - Understanding of PLG and SLG sales motions, with successful experience in combining bottom-up Land and Expand approaches with top-down strategies - Proven track record in the Commercial, Mid-Market segments. Ability to articulate customer case studies based on experience in collaboration and productivity domains. - A passion for coaching and rep development, specifically around building compelling business cases and creating urgency - A track record of leading high performing teams who exceed their quotas - Strong leader who builds cross functional relationships inside and outside of sales - A builder mentality who thrives in collaborative environments - A phenomenally strong communicator with engaging and compelling presentation skills - A positive and openness minded attitude - A strong desire to be successful without sacrificing your values - An ability to operate within the gray and find creative or out-of-the-box solutions when faced with ambiguity - A strong ability to analyze data to build thoughtful strategies - Fluency in Japanese (native level) and English (business level) NICE TO HAVES - You've been a leader at a fast growing start up before - You've got strong technical chops - Direct sales plus experience of selling through Partners - Experience of quarterly sales planning By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Mumbai, India; Dhahran, Saudi Arabia Eram Talent, a leading global talent acquisition consultancy, is currently seeking an experienced Electrical Lead Engineer to join their dynamic team. As an Electrical Lead Engineer, you will be responsible for overseeing electrical engineering projects, ensuring compliance with industry standards, and leading a team of engineers in the design and implementation of electrical systems. This position offers an exciting opportunity to work on diverse projects within the Oil & Energy sector in a collaborative environment. If selected, the work location would be onsite at China. Responsibilities 1.Possess good professional ethics and integrity, with a passion for the petroleum and petrochemical industry. Demonstrate upstanding character, compliance with laws and regulations, and sound physical and mental health. 2.Strong sense of responsibility, diligent and proactive work attitude, with good overall perspective, coordination skills, and service awareness. 3.Have the professional knowledge, skills, and relevant work experience required for the position. Proficient in using office software such as OFFICE/WPS. 4.Hold a bachelor's degree or higher. 5.Able to use English as a working language, with good English listening, speaking, reading, and writing skills. 6.Willing to work in China, able to accept and adapt to long-term work assignments in the country. 1.Review construction drawing designs for the electrical discipline. 2.Review technical solutions in construction drawings to ensure compliance with Saudi Aramco standards. 3.Review electrical procurement documents, conduct technical bid evaluations, and participate in supplier negotiations. 4.Coordinate with equipment vendors for technical clarifications and issue resolution. 5.Supervise on-site installation and commissioning activities, providing solutions to technical problems. 6.Lead a team of engineers to deliver detailed engineering design services. 7.Communicate and coordinate with the client and PMT (Project Management Team) on design, procurement, and related technical matters. Requirements 1.Review construction drawing designs for the electrical discipline. 2.Review technical solutions in construction drawings to ensure compliance with Saudi Aramco standards. 3.Review electrical procurement documents, conduct technical bid evaluations, and participate in supplier negotiations. 4.Coordinate with equipment vendors for technical clarifications and issue resolution. 5.Supervise on-site installation and commissioning activities, providing solutions to technical problems. 6.Lead a team of engineers to deliver detailed engineering design services. 7.Communicate and coordinate with the client and PMT (Project Management Team) on design, procurement, and related technical matters. Contract - 12 Months and Renewable

Location: Paris, Remote Workplace: remote As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees).   At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions.    We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees). Within 1 month, you will: Become a Trello expert and get familiar with our product Learn to navigate Convexity , our working environment Meet the different teams at 360Learning Finalize your onboarding Within 3 months, you will: Take full ownership of your portfolio of customers Map accounts and define an account growth strategy, prioritize your portfolio (tiering) Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling Prepare account reviews with our clients in order to identify areas of development Conduct presentations and demonstrations of 360Learning Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date) Within 6 months, you will: Ensure accurate reporting of the activity with your coach to optimize the forecast Be proactive in order to improve business processes Write complex business proposals and conduct business negotiations Close 65-85 K€ of new ARR in your second quarter (depending on start date) Within 12 months, you will : Prepare, anticipate and ensure the renewal of clients’ contracts Define action plans to generate upsells Manage the entire business relationship with the clients Exceed your targets and be on track to reach the yearly target The Skills Set 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients) Previous experiences working in the SaaS industry Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness Active listening skills and a team player mindset Excellent written and verbal communication skills Fluent French and excellent English (B2+) proficiency Enthusiasm for our culture explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity_360L 🚀👩🏻‍💻🏆 The Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting Interview with our Key Account Manager Mid Market Coach Case Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEA Clarification Meeting with our VP Mid Market EMEA Culture Fit Meeting with our Chief Sales Officer Offer! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Dublin, Ireland; London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Research, Analytics & Data Science (RAD) team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows. AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations. The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production. This is a high-ownership role for someone who thrives in ambiguity, is energized by solving complex real-world problems, and is motivated by seeing their work translate into tangible business impact. What will I be doing? Design, evaluate, and ship AI-powered internal tools for GTM use cases - including account research & summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization & follow-ups. Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends. Prototype fast, ship to learn: Rapidly build with users, then productionize quickly to iterate and deliver impact. Instrument for adoption and outcomes: Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion). Evangelize and enable: Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams. What skills do I need? Proven track record of applied data science with measurable GTM impact - you’ve shipped models or tools that moved metrics like conversion, cycle time, or retention. LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development. Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems. Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows. Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders. Collaborative product mindset - comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Spain, Remote Workplace: remote As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform.    Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.    Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :   - coordinating the different 360Learning resources (technical, pedagogical,...) - empowering the client with the Enterprise positioning and vision provided by our solution    Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio. Within one month, you will: Master our product and Convexity corporate culture Familiarize yourself with the processes and tools used by our Client Success Partner (CSP) team Participate in your first customer meetings with other CSP’s from the team Within three months, you will: Take over a portfolio of existing customers, for the largest accounts (Enterprise accounts) at 360Learning Start new projects with prospects and clients Within six months you will: Define the learning transformation roadmap with the client and identify the resources needed to achieve them Define a retro-planning of the initiatives on the solution and vouch for it Identify and document customer use cases Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with Top Management teams Work with the Account Managers to identify new project opportunities to develop the account (up-selling and cross-selling opportunities) Within twelve months, you will: Reduce churn by identifying customers at risk and implementing a remedial action plan Identify strong leaders & advocates within the client’s team Develop and share good business practices with the entire Client Success team The Skills Set 3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees) Proven knowledge of the SaaS B2B industry is a plus Proven interest in the digital industry, education, and e-learning in particular Excellent interpersonal and communication skills Fluent French, and excellent English proficiency (B2 minimum) What We Offer Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 The Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting with a Client Success Partner from our Enterprise team Case Study with our Director of Customer Success and our Customer Success Entreprise Coach Clarification Meeting with our Customer Success Operations Manager Culture Fit Meeting with our Chief Customer Officer Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Paris, Remote Workplace: remote As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform.    Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.    Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :   - coordinating the different 360Learning resources (technical, pedagogical,...) - empowering the client with the Enterprise positioning and vision provided by our solution    Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio. Within one month, you will: Master our product and Convexity corporate culture Familiarize yourself with the processes and tools used by our Client Success Partner (CSP) team Participate in your first customer meetings with other CSP’s from the team Within three months, you will: Take over a portfolio of existing customers, for the largest accounts (Enterprise accounts) at 360Learning Start new projects with prospects and clients Within six months you will: Define the learning transformation roadmap with the client and identify the resources needed to achieve them Define a retro-planning of the initiatives on the solution and vouch for it Identify and document customer use cases Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with Top Management teams Work with the Account Managers to identify new project opportunities to develop the account (up-selling and cross-selling opportunities) Within twelve months, you will: Reduce churn by identifying customers at risk and implementing a remedial action plan Identify strong leaders & advocates within the client’s team Develop and share good business practices with the entire Client Success team The Skills Set 3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees) Proven knowledge of the SaaS B2B industry is a plus Proven interest in the digital industry, education, and e-learning in particular Excellent interpersonal and communication skills Fluent French, and excellent English proficiency (B2 minimum) What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 The Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting with a Client Success Partner from our Enterprise team Case Study with our Director of Customer Success and our Customer Success Entreprise Coach Clarification Meeting with our Customer Success Operations Manager Culture Fit Meeting with our Chief Customer Officer Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: London, United Kingdom A bit About Flosum: Flosum occupies the vanguard of technological innovation within the Salesforce DevOps arena, proffering a comprehensive solution that seamlessly integrates merge tools, version control, continuous deployment, and meticulous code analysis. In addition, Flosum boasts Enterprise-grade Disaster Recovery Solutions, complemented by a game-changing Cybersecurity framework meticulously tailored for Salesforce Programs. This framework has been astutely harnessed to amplify the DevSecOps paradigm in collaboration with our esteemed Partners. Our well curated suite of products harmonizes seamlessly within the expansive Salesforce ecosystem, catering to the needs of Developers, Administrators, Architects, and Chief Information Officers. If the notion of contributing to a progressive enterprise equipped with proven offerings within a rapidly evolving market beckons you, this extraordinary opportunity awaits your consideration. In the role as a Strategic Sales Account Manager, you will: Foster relationships within an international portfolio of enterprise-level clients, targeting growth and strategic alignment. Propel approximately 30% YoY growth from the designated account set, leveraging the following strategic sales motions: Strategic Account Planning Account Based Sales (ABM) Tailored Sales Automation Drip Campaigns (Salesloft / Outreach.io) Embrace Enterprise GAP / Value / Solution Sales Methodologies Attain a 93% Gross Retention Rate (GRR) via Renewals Execute Upsell / Cross-Sell / Nurture / GTM / Awareness Sales Campaigns Construct and Deliver Interactive Growth Presentations and Proposals Deliver exceptional Customer Experiences for both the dedicated Customer Portfolio and new clients, ensuring their triumphant onboarding. Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects. Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications. Convey the value of our products through innovative approaches. Drive the adoption of novel features and enhancements, perpetuating growth. Conduct Quarterly Business Reviews and interactions grounded in value with clients. Cement customer renewals by consistently delivering unwavering value. Oversee the complete customer lifecycle, including escalations and touchpoints. Amass insights and recommendations from clients to inform product refinement. Exemplify thought leadership and orchestrate customer advocacy. Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars. Rigorously document and classify client interactions for valuable insights. Within 1 Month, You'll... Complete orientation. Begin 1:1s with your manager. Meet with other team members and stakeholders in Sales, Customer Success, Solutions Engineering, Business Development, Partnerships and Operations. Introduce yourself to your accounts. Listen and learn from shadowing calls of your peers. Develop your Flosum 30 / 60 / 90 day plan. Within 3 Months, You'll... Have a strong understanding of Flosum and feel comfortable pitching our software and services. Become an expert with our internal tools and processes. Work closely with Business Development reps to collaborate on prospecting into your accounts. Within 6 Months, You'll... Meet or exceed your pace to quota. Continue to focus on the objectives within your annual plan. Navigate and execute most aspects of your role independently. (though help is always available) Within 12 Months, You'll... Be seen as a trusted business-advisor and Flosum expert, making a significant impact on the Sales Team. Be considered a top-performing AM on the team by consistently exceeding your goals. Set an example for new Account Managers and assist in the training, onboarding and motivating new team members. -- Requirements A bit About You: You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management. You have experience selling to technical buyers and working with resellers, VAR’s, and channel partners. You’re an ambitious Sales Account Manager with a proven track record over 3+ years growing revenue within Enterprise customer accounts with a customer-centric approach. You thrive working remotely, cherish structured routines, and exemplify a professional demeanor. You are highly organized and thrive in a high-velocity environment that, although reasonable and respectful, often has ambiguities and competing priorities. You are internally driven by curiosity and continuous learning. You have proven that you can be entrusted with big decisions, and you strive to bring thoughtfulness and empathy to all of your work. You are humble, and collaborate well with other people. You thrive working within a team, and exhibit excellent communication and interpersonal skills. You are self-motivated, reliable, and can function effectively in a distributed team. Available to travel up to 25%. Multilingual proficiency to elevate global engagement is a distinct advantage. Bonus Points for: Certified Sales Certifications & demonstrated ability to consistently achieve $1mm+ quotas. Expertise in Salesforce platform support, development or CyberSecurity. Background in project or product management. Experience in process design and documentation. Prior exposure to DevOps solutions. Benefits Competitive Compensation Package Including: Unlimited Flex Time Off Plan + Bank Holidays Flexible Work Hours Remote Work Location Phone / Internet Monthly Capped Reimbursement Join Us at Flosum Become an integral part of an environment that empowers excellence, irrespective of your location. As a globally distributed company, we champion equal opportunity and nurture a culture of collaboration. Embark on a journey of growth and innovation by applying now.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Team Dynamics: You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.