Location: Armenia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Dominican Republic
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Dominican Republic
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Location: Chile
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Colombia
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Philippines
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Colombia
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Israel
Job Description:
Accounting Intern / Executive Assistant
Employment Type: Paid Internship – Part-Time
Work Arrangement: Remote
Schedule: Flexible Part-Time Hours
Position Overview
We are seeking a bright, enthusiastic, and highly organized Hebrew-speaking Accounting
Intern / Executive Assistant to support a U.S.-based healthcare corporation.
This is a paid, remote internship ideal for a university student currently pursuing a degree in
Accounting, Finance, Engineering, or a related field. The role combines light accounting
responsibilities with executive and administrative support and provides an opportunity to gain
practical experience working with a U.S.-based healthcare corporation.
Responsibilities
• Assist with light accounting and basic financial tasks.
• Provide administrative and executive support as needed.
• Assist with organizing financial records, documents, and reports.
• Perform data entry and maintain accurate records.
• Support day-to-day operational and administrative activities.
• Communicate in both Hebrew and English with team members and other
stakeholders.
• Assist with additional projects and tasks as assigned.
Qualifications
• Currently enrolled in university, preferably second year or above, pursuing
Accounting, Finance, Engineering, or a related field.
• Fluent in Hebrew and English.
• Strong organizational skills and attention to detail.
• Comfortable working with numbers and basic accounting concepts.
• Bright, enthusiastic, proactive, and eager to learn.
• Good written and verbal communication skills.
• Able to work independently in a remote environment.
• Previous accounting or administrative experience is a plus but not required.
Location: Argentina
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Dominican Republic
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Mexico
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Chisinau, Moldova
We are looking for a technically strong and operationally focused professional to join the Billing Support team. The role combines production support, incident management, systems analysis, and operational coordination for Billing platforms and related services.
The ideal candidate should have solid technical troubleshooting capabilities, understand IT service management principles (ITIL), and demonstrate initiative, ownership, and strong operational discipline in a dynamic production environment.
Main Duties and Responsibilities:
* Ensure daily operational support for Billing Systems and related applications;
* Monitor, maintain, and troubleshoot production services and integrations;
* Investigate incidents, perform root cause analysis, and coordinate issue resolution;
* Manage and prioritize incidents according to SLA and operational impact;
* Support deployment, configuration, and integration of new services and applications;
* Collaborate with technical teams, vendors, and business stakeholders to ensure service continuity;
* Participate in change management and production release activities;
* Create and maintain operational procedures, knowledge base articles, and technical documentation;
* Contribute to process improvement initiatives and operational optimization;
* Provide operational support and technical assistance within the team environment.
Competence and Education:
* University degree in Computer Science, Information Technologies, or related field;
* Good understanding of IT infrastructure, applications, and production support processes;
* Understanding of ITIL principles, especially Incident and Problem Management;
* English – technical and communication level.
Qualifications:
* Minimum 1 years of experience in IT Operations, Technical Support, Billing Support, or similar environment;
* Experience working with production systems and critical business applications;
* Good knowledge of SQL and databases;
* Experience with Linux/UNIX environments and scripting is considered an advantage;
* Experience with PL/SQL, XML, REST/SOAP APIs, Java, or shell scripting would be a plus;
* Familiarity with monitoring, ticketing, and incident management tools;
* Experience in telecom or billing systems environment represents an advantage.
Personal Qualities:
* Strong analytical and problem-solving skills;
* Technical mindset with operational ownership attitude;
* Ability to work under pressure and manage critical incidents;
* Good organizational and prioritization skills;
* Proactive and responsible approach;
* Strong communication and collaboration skills;
* Customer and service-oriented mindset;
* Fast learner, adaptable, and results-driven;
* Good communication skills in Romanian, Russian, and English.
Location: Chisinau, Moldova
Moldcell Company
, part of
CG Corp Global,
is looking for a proactive, highly organized, independent
HR Administrator
for the new group business line:
CG BYD Auto Europe HQ
.
This role requires a strong communicator who can excel in a busy environment.
As CG Auto Europe business vertical continues to grow and expand in the European region, we are looking for a highly organized individual to support our HR functions across the region. Previous experience in human resources or administrative roles is essential.
The role focuses on maintaining efficient HR operations, ensuring data accuracy, and acting as a central point of support for employees across the organization.
The role is based in the Republic of Moldova.
Key Responsibilities:
Maintain accurate and up-to-date employee records in full compliance with GDPR and local employment legislation.
Ensuring all HR documentation is completed accurately and on time.
Manage onboarding and off-boarding processes, including contract issuance and the entire set of complete mandatory documentation.
Act as the main central contact point for employee queries, providing clear and timely information and support
Assist in payroll procession and benefits administration.
Prepare HR reports and deliver administrative support to management.
Requirements:
The ideal candidate will be an excellent administrator, able to work to a high standard of accuracy.
Previous experience of at least 3 years in HR Administration, Finance Administration, Finance Assistant or payroll would be beneficial though not essential.
Strong organizational skills with a keen attention to detail.
Good communications skills, both written and verbal, with the ability to build rapport with a wide range of people.
Fluency in Romanian and English
Ability to work independently and collaboratively with in a team
University degree
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Positive attitude, great time management and planning competencies
Location: Chisinau, Moldova
We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation.
The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys.
The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework.
Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment.
Basic Requirements
• Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services.
• Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance.
• Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation.
• Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data.
• Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation.
• Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork.
• Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation.
Key Responsibilities
Mobile QA Testing Responsibilities
• Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle.
• Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications.
• Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing.
• Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths.
• Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios.
• Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions.
• Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks.
• Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs.
• Prepare and manage test data and test environments, including mocks or stubs where appropriate.
• Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information.
• Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases.
• Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders.
Quality, Security & Release Responsibilities
• Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done.
• Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls.
• Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality.
• Support release validation for development, test, staging, and production environments, including app-store candidate builds when required.
• Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities.
• Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations.
Required Skills & Qualifications
• 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications.
• Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing.
• Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing.
• Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework.
• Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin.
• Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms.
• Experience with Git-based version control and familiarity with CI/CD workflows.
• Experience using Jira or a comparable work-management and defect-tracking system.
• Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail.
• Good communication skills and the ability to collaborate across technical and non-technical teams.
Preferred Qualifications
• Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator.
• Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI.
• Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services.
• Exposure to performance, accessibility, security, or resilience testing for mobile applications.
• Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions.
• Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations.
• Familiarity with ISTQB practices or relevant testing certifications is considered an advantage.
Additional Information
• Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement.
• Location: Office-based or hybrid, depending on project and team needs.
• Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations.
Summary
This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.
Location: Chisinau, Moldova
Responsible for the operation, maintenance, troubleshooting and optimization of Mobile Core PS and IP infrastructure, including legacy EPC and next-generation virtualized and cloud-based Core platforms.
The role contributes to the introduction, integration and evolution of NFVI, 5G NSA/SA and 5G Core technologies, as well as to the interworking of PS, CS and IMS domains, ensuring the reliable operation of end-to-end mobile services.
Key Responsibilities:
1. Core PS & IP Network Operations
Operate, monitor and maintain Core PS network elements and related IP infrastructure, including virtualized/NFVI platforms.
Monitor network availability, performance, capacity and key operational KPIs.
Identify potential performance and capacity issues and contribute to network optimization.
2. Troubleshooting & Network Analysis
Troubleshoot issues related to mobile data, APN, session establishment, mobility, authentication, DNS and IP connectivity.
Analyze GTP, Diameter and IP traffic using packet captures, logs and network monitoring tools.
Investigate and resolve IP connectivity and routing issues, including BGP, VLAN, VRF, NAT and ACL related problems.
Perform root-cause analysis and provide effective solutions for service-impacting incidents.
3. 5G, NFVI & Network Transformation
Support the introduction, integration and stabilization of 5G NSA/SA and next-generation Core technologies.
Participate in NFVI deployments, migrations, software upgrades and network modernization projects.
Support the evolution towards virtualized and cloud-native Core environments.
Contribute to testing, integration and troubleshooting during network transformation projects.
4. Roaming & Interworking
Support roaming services and troubleshoot issues in cooperation with internal teams and roaming partners.
Support troubleshooting of PS/CS/IMS interworking issues related to VoLTE, voice, SMS and other IMS-based services.
5. Technical Collaboration
Work closely with internal technical teams, vendors and technology partners to investigate and resolve complex network issues.
Participate in incident resolution, technical investigations and network improvement initiatives.
Contribute to technical documentation and knowledge sharing within the team.
Required Knowledge & Experience:
Bachelor's degree in Telecommunications, IT, Computer Science or a related field.
3–5 years of relevant experience in Mobile Core, Packet Core and/or IP networks.
Solid understanding of LTE/EPC architecture and good knowledge of 5G NSA/SA concepts.
Good knowledge of GTP-C/GTP-U, Diameter, TCP/IP and DNS.
Good understanding of IPv4/IPv6, routing, BGP, VLAN, VRF, NAT and ACL.
Practical experience with Wireshark/Tshark, packet capture analysis, network monitoring and log analysis.
Good knowledge of Linux/Unix CLI.
Understanding of NFVI, virtualization and cloud-based/cloud-native Core environments.
Basic understanding of CS Core and IMS/VoLTE service flows, including voice and SMS interworking.
Good technical English and the ability to communicate effectively with vendors and internal technical teams.
Will Be an Advantage:
Experience with Ericsson, Huawei or other Mobile Core solutions.
Practical experience with NFVI, 5G Core, virtualized network functions and/or cloud-native platforms.
Knowledge of CS Core, VAS and IMS/VoLTE, including voice, SMS, USSD and signaling flows.
Experience with Diameter-based services related to IMS/VoLTE.
Knowledge of Kubernetes and/or OpenStack.
Basic Python and/or Bash scripting skills.
Experience with network migrations, upgrades and technology transformation projects.
Key Competencies:
Strong analytical and troubleshooting skills.
Systematic and structured approach to problem solving.
Strong sense of ownership and accountability.
Ability to work effectively under pressure, especially during service-impacting incidents.
Teamwork and cross-functional collaboration.
Clear and effective technical communication.
Ability to learn and adapt to new technologies.
Proactive approach to network optimization and continuous improvement.
Location: India
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a seasoned, execution-focused Technical Program Manager who thrives in fast-paced environments and brings structure to ambiguity. You are comfortable operating across time zones and functions, partnering with engineering, product, and business stakeholders to drive high-quality delivery—ideally within financial services or retail-facing platforms.
You own the operational side of software delivery, including intake, prioritization, tracking, and stakeholder coordination. You ensure work is clearly defined, appropriately scoped, and consistently progressing. You proactively surface blockers, drive follow-ups, and maintain visibility across teams on the progress of all deliverables for your team.
You have the technical depth to understand how systems connect and where risks emerge. While not hands-on coding, you can engage in architecture discussions, navigate dependencies, and confidently represent technical progress to both engineers and business stakeholders.
You are equally comfortable leading complex, multi-team initiatives and diving into execution details, operating with urgency and independence, and can confidently represent globally distributed teams at the executive level.
Based in India you play a key role in bridging teams across New York and India, enabling consistent communication and execution.
What You’ll Do:
Act as a key execution partner to the India-based Head of Galaxy Retail (G1) and NY-based Head of Data supporting multiple engineering teams (20–30 developers across New York and India)
Serve as the central point of accountability for execution across both Retail Engineering and Data Engineering, aligning business priorities with technical delivery
Ensuring requests are captured, clearly defined, scoped, and prioritized
Maintain a real-time view of team resourcing, priorities, and delivery progress, identifying conflicts, risks, and gaps early
Drive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythms
Leverage AI tools to improve productivity, decision-making, and output quality in your day-to-day work
Contribute to improving delivery standards and operational maturity across the Technology organization
What We’re Looking For:
7+ years of experience in Technical Program Management, with direct involvement in engineering-led delivery
Strong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zones
Proven ability to manage intake, triage requests, and define scope and priorities with technical stakeholders
Experience tracking resource allocation across teams and proactively identifying capacity risks or gaps
Demonstrated ability to drive execution—organizing work, following through, and unblocking teams
Ability to engage deeply with technical systems, architecture, and dependencies without being hands-on coding
Experience in digital assets and financial markets, including experience delivering technology initiatives in retail finance environments
Prior experience as a software engineer or in a hands-on technical role using databricks is a plus
What We Offer:
Competitive base salary and discretionary bonus
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching and counseling sessions
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Canada, Mississauga, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Influencer and Content Creator Strategist (Contract)
Toronto, Canada, hybrid (preferred)
*Please note, this is a temporary position, expected to last 12 months. This role has a hybrid
schedule, with a minimum of one day per week on-site and additional in-office days as needed, needing the candidate to be within driving distance of the SIE office in Toronto. Will consider East Coast based remote candidates. We aim to provide flexibility while ensuring the support and collaboration essential to our team’s success. Applications from fully remote candidates will still be considered.
The Influencer and Content Creator Strategist will lead influencer initiatives in Canada—owning both high-impact paid creator partnerships and the ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing influencer strategies that support brand and campaign objectives. Your mission is to create cultural impact and measurable excitement around game and product launches by partnering with creators who authentically move the gaming community—then turning those partnerships into best-in-class content moments across platforms like YouTube, TikTok, Twitch, Instagram, Facebook, and X (Twitter). The individual will oversee strategic planning, day-to-day program management, global content alignment, local content development, and performance reporting and analysis.
The ideal candidate brings strong experience in influencer marketing and relationship management across both paid and earned programs. They possess excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. This person should also be comfortable stepping into an established program and ensuring continuity, operational efficiency, and sustained momentum throughout the duration of the contract.
The successful candidate will be a natural relationship builder with a proven track record of managing influencer and player relationships while supporting integrated marketing campaigns.
Responsibilities include:
I
nfluencers and Content Creation management
● Own the Canada creator/influencer strategy across the launch calendar, ensuring creator activity ladders to clear campaign objectives (awareness, excitement, cultural conversation, community engagement) and fits the realities of gaming communities
● Lead paid influencer partnerships end-to-end with agency support: creator sourcing and evaluation, outreach, negotiation, contracting, briefing, deliverable management, approvals, and post-campaign reporting.
● Develop creator campaign briefs that translate campaign strategy into creator-native storytelling (what to say, what to show, what to avoid), and ensure creators clearly understand product positioning and key beats.
● Partner with Social, PR/Comms, Local Campaign Managers and Global PlayStation teams to integrate creators into broader campaigns and community moments.
● Coordinate creator “capture plans” and access moments (e.g., content days, livestream plans, behind-the-scenes access, event activations) and provide on-site/on-set support when required to ensure optimal content capture and creator experience.
● Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.
● Run and grow the PlayStation creator and talent partnership program in Canada: recruiting and onboarding creators, tiering/relationship management, ongoing communications, community touchpoints, and program operating rhythms
● Identify, build, and maintain relationships with key influencers, content creators, and power users, evaluating the impact of these partnerships on an on-going basis.
● Develop and implement content creator tactics for key software and brand campaigns, collaborating closely with the Global Marketing Talent Partnerships team.
● Create and define an always-on engagement strategy.
● Ensure top-tier influencers are informed about upcoming feature and product launches, major content updates, and key announcements.
● Define and report performance measurement for creator work (reach, views/watch time, engagement quality, sentiment, share of conversation, community growth signals), and translate results into actionable recommendations for future launches.
● Establish metrics to grow and engage the content creator community; regularly analyze sentiment and performance data and adjust strategies accordingly.
● Own creator/influencer governance and operational hygiene: creator database management, documentation of learnings, and consistent sharing of best practices across teams.
● Manage budgets for creator partnership fees, in-kinds exchanges and productions in Canada, including forecasting, tracking, and post-mortems that connect spend to outcomes.
● Foster positive and supportive conversations with content creators around content opportunities, contests, and initiatives relevant to the player community.
● Distribute player surveys and collect feedback from core players on a regular basis.
● Build and maintain strong relationships with key community leaders to better understand community needs and insights.
● Protect PlayStation brand and community trust by setting clear creator standards: brand safety, inclusion, community conduct expectations, and Local Canadian disclosure compliance.
Administration:
● Manage budgets and timelines for influencer and content creator initiatives, working with agencies to identify and vet the right influencers and ensure content is delivered on schedule for local and global review as needed.
● Define and manage campaign budgets, thoroughly reviewing proposed spend prior to approval and ensuring all activities remain within agreed financial parameters.
● Oversee monthly budget forecasting and financial administration related to influencer and content creation programs.
● Monitor social sentiment and consumer reactions to announcements, capturing key insights, and sharing findings with partners across SIE territories and global teams.
● Deliver comprehensive post-launch evaluations summarizing performance, insights, results against key metrics, and actionable learnings.
Qualifications:
● Bachelor’s degree or equivalent
● 5+ years of experience in influencer marketing, partnerships, or creator programs, ideally working with consumer-facing brands or products.
● Proven creator/influencer experience with end-to-end ownership of paid partnerships (strategy → talent selection → negotiation/contracts → execution → reporting)
● Demonstrated ability to lead agency partners and talent-driven content productions (creative development, production planning, approvals, timelines, budgets)
● Exceptional briefing and storytelling ability: can translate a launch strategy into authentic creator-native content moments.
● Deep fluency in gaming culture and creator ecosystems, including how gamers discover, discuss, and adopt new games/products across social platforms.
● Strong creator judgment: ability to spot culturally relevant talent early, assess authenticity/fit, and anticipate community reaction
● Strong communication skills, including written, verbal, and interpersonal communication.
● Passion for gaming and community building.
● Deep understanding of the digital, social, and media landscape, with the ability to identify and interpret emerging digital trends.
● Proven ability to work independently, demonstrate creativity, strong attention to detail, and the ability to manage multiple projects simultaneously.
● Familiarity with major content creator platforms, including YouTube, Facebook, TikTok, Instagram, and Twitch.
● Experience developing and managing creator-led initiatives such as giveaways, contests, and community engagement programs.
● Understanding of mobile gaming, free-to-play models, or live-service operations is a strong plus.
● Strong project management skills with the ability to prioritize tasks and manage multiple initiatives effectively.
● Data-literate: comfortable defining success metrics, reading creator performance signals, and using insights to optimize strategy
● High integrity and compliance mindset, including understanding of disclosure requirements and brand safety expectations in Canada and globally
● English required; French Canadian language proficiency is a plus.
● Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Google Workspace, Slack, and AI tools (e.g., ChatGPT, Copilot).
This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team. This is a contract position expected to last 12 months.
As part of our recruitment process, we may use technology, including artificial intelligence, to support the review of applications and identify candidates whose experience aligns with the requirements of the role. All decisions are made by our hiring team, and these tools are used to support, not replace,
human judgment.
We value diverse experiences and do not require prior Canadian work experience for this role.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$83,000
—
$124,600 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.
Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🤘 HOW WE DO IT ?
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
🚀 Your mission
Enterprise is our fastest growing market segment and represents a unique opportunity for Alan to become the health partner of millions of members by 2030.
Strengthening this segment is a high priority : we are doubling down to accelerate on the foundations set this year, increasing our reach, reinforcing our offer and positioning in order to support a growing number of larger companies in France.
As an Enterprise Sales & Strategy Associate, you will play a key role in helping us structure our approach to Very Large companies (> 3,000 employees). You will work closely with a team of 2 Senior Account Executives, 1 Business Developper and our Business Segment Lead, supporting them with closing deals and driving various growth-related projects.
You will be responsible for:
- Deal support: partnering with Account Executives on their deal strategy, account mapping, meeting preparation and pitch presentations in order to tailor our approach.
- Prospecting Support: Collaborating with Business Developers and Account Executives to build and deploy targeted prospecting strategies through account mapping, lead qualification, C-Level outreach, cold-calling and nurturing campaigns.
- Tender management and RFP (Request for Purchase) Library: orchestrating tender answers with a dedicated taskforce (ops, marketing, pre-sales, sales, top management), with ownership of specific sections and content to build. Ideal to shape project management skills!
- Networking & Brand Awareness: identifying events to participate to and personas to meet for our Founders and Senior Execs to make Alan more visible among decision-makers
- Process Scaling: auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework….), identifying and implementing improvement areas
- Go to Market Strategy: along with the crew lead or the Business Segment Lead, opportunity to dig deeper into a topic to crack (Unions market in France, brokers market…)
⭐ IS IT YOU WE’RE LOOKING FOR?
You would be a great fit at Alan if most of this sounds like you:
- Are fully fluent in French & English (written and spoken)
- Are analytical and think strategically : selling to very large accounts asks for the ability to map organizations to find the best interlocutor and have a clear picture of our positioning on the health insurance market
- Have a strong business sense: bringing a disruptive vision on a conventional market such as health insurance is hard. It requires the ability to convince high level stakeholders and be able to outline our product's impact at a strategic level.
- Are self-organized and autonomous: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
- Communicate effectively: given the number of internal stakeholders with whom Very Large Sales interact on a daily basis, the ability to communicate with clarity is essential.
- Display a growth mindset: you know how to ask for and receive feedback in order to grow and take the best of this experience to set you up for success in your early professional life.
- Excel at teamwork: given the strategic implications of our Very Large business segment, volume and timeline of work, you have the ability to lead transversal initiatives towards a particular objective.
- Show versatility: given the scope of work, you should be able to jump from one topic to another
- Have a strong product and “Tech” sense: Alan is an innovative company offering the most high-end healthcare software on the market. In order to thrive in selling it, you need to enjoy deep diving in the technical dimension of the software industry.
Level considered for this position is between A0 and A2.
We're looking for someone to start in January 2027, ideally for a 6-month internship.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Flexible office. Amazing office space at our HQ quai de Valmy
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Colombia
Argentina
Chisinau, Moldova
middleChisinau, Moldova
Chisinau, Moldova
India; You are comfortable operating across time zones and functions, partnering with engineering, product, and business stakeholders to drive high-quality delivery—ideally within financial services or retail-facing platforms; Drive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythms; Strong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zones
Canada, Mississauga, ON; This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team