Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Corporate Strategy Senior Manager
, we are searching for a team member to join us as
Manager, Corporate Strategy, APAC
.
Can you say yes?
The
Manager, Corporate Strategy, APAC
will be responsible for shaping and executing strategies across a diverse range of initiatives within the region. This includes, but is not limited to, developing regional and country strategies, creating business cases for greenfield investments, and supporting mergers and acquisitions. The role will also focus on driving targeted improvements across the businesses, optimizing supply networks, and leading operational enhancements.
To excel in this role, the individual must serve as a strategic partner across diverse cultures and business units, building alignment and driving initiatives that create sustainable value for the organisation. The ideal candidate is someone passionate about leading high-impact strategic projects, capable of working independently, and eager to contribute to and learn from a diverse range of topics.
What you will be doing
Regional Business Strategy: Spearhead high-impact regional strategy projects that drive transformative results and accelerate business growth
Country/BU strategy: Collaborate closely with business units on targeted initiatives that drive value and enhance bottom-line performance
Performance Management and Measurement: Establish and monitor key KPIs; recommend actions for ongoing improvement
Analysis and insights: Analyze data to develop insightful reports and analyses, such as market and competitive landscapes
Communication & Presentation: Create high-quality, impactful presentations to effectively communicate business strategies and performance to regional leadership
Stakeholder engagement: Present business strategy updates and progress reports to the executive team, senior leadership and other key stakeholders
What we would love for you to have
Degree in business, finance, commerce, economics, or engineering
Exceptional communication and presentation skills, capable of influencing stakeholders at all levels
Strategy consulting experience, strong financial modelling, exceptional PowerPoint capabilities, and executive communication skills
Strong structured problem-solving and analytical skills; someone who thinks critically and has good judgement
Goal- and result-oriented driven approach, even in time-critical situations
Takes personal pride and ownership of the results and acts with the highest integrity
Sets high standards and is personally motivated with a high work ethic
Is an independent worker who can drive critical workstreams with limited guidance
General knowledge of continuous improvement methodologies and experience in project management would be advantageous
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Italy
Cincom is a global enterprise software company with more than 50 years of experience helping organizations simplify complex business processes and drive revenue growth. Best known for its CPQ, CCM, ERP, and enterprise software solutions used by manufacturers and organizations worldwide to streamline operations, improve efficiency, and enhance customer experience.
The Strategic Sales Executive is responsible for developing and managing high-value business opportunities within selected strategic accounts and target industries across the Italian market.
The role focuses on building executive-level relationships, identifying complex business opportunities, supporting long-term account development, and contributing to the company's growth through both direct engagement and strategic market development initiatives.
Operating with a high degree of autonomy, the Strategic Sales Executive acts as a trusted advisor to customers, partners, and internal stakeholders, helping to position the company within large and complex organizations while supporting broader commercial growth objectives.
The role may involve activities across multiple industries and solution domains depending on business priorities and market opportunities.
Key Responsibilities
Strategic Account Development
Build and maintain relationships with executive stakeholders in enterprise organizations.
Develop long-term account growth strategies for key customers.
Expand engagement across multiple business units and decision-makers.
Act as a trusted advisor to strategic accounts.
Enterprise Business Development
Identify and pursue new opportunities within target industries and large organizations.
Generate and maintain a strong pipeline of qualified opportunities.
Engage C-level executives and senior business leaders.
Promote solutions through a consultative, value-based sales approach.
Opportunity Management
Lead complex sales cycles from discovery through negotiation and close.
Coordinate internal resources to support customer initiatives and proposals.
Manage forecasting, pipeline reporting, and revenue planning.
Align customer requirements with company capabilities and solutions.
Market Development & Networking
Develop relationships within industry associations and executive networks.
Identify emerging market trends and growth opportunities.
Increase brand visibility and support strategic market expansion initiatives.
Represent the company at industry and customer events.
Cross-Functional Collaboration
Partner with Sales Leadership, Marketing, Product Management, Pre-Sales, Professional Services, and Support teams.
Contribute market intelligence, competitive insights, and customer feedback.
Support the development of go-to-market strategies and commercial initiatives.
Requirements
Experience
Proven success in enterprise software, technology, or complex B2B solution sales.
Experience selling to large enterprise organizations and executive-level stakeholders.
Strong track record of developing strategic accounts and generating new business.
Demonstrated success managing long and complex sales cycles.
Consistent achievement of sales and revenue targets.
Skills & Competencies
Exceptional relationship-building and executive communication skills.
Strong business development, negotiation, and account management capabilities.
Strategic thinker with the ability to identify and develop growth opportunities.
Ability to operate independently while collaborating across cross-functional teams.
Strong consultative selling and customer engagement skills.
Education & Languages
Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
Native or fluent Italian required.
Professional proficiency in English required.
Role Philosophy
The Strategic Sales Executive is expected to combine the discipline of enterprise sales with the credibility of a senior business advisor.
The role extends beyond traditional opportunity management and includes the development of executive relationships, strategic account growth, market intelligence, and long-term business development initiatives.
Success is achieved through trust, credibility, executive engagement, and the ability to create business opportunities within complex organizational environments while remaining aligned with company objectives and strategic direction.
Location: China; Taiwan; Hong Kong
Libertex Group Overview
Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.
Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
The Libertex Group in Numbers:
• 28+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)
The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.
Job Overview
The IB Manager will be responsible for developing and maintaining strong client relationships, promoting forex products and services, and conducting market research to provide insightful analysis. You will assist clients with account opening and trading, handle inquiries, and resolve issues efficiently.
Main Responsibilities
Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
Promote forex products and services to potential clients via phone and email communication.
Conduct research on market trends and provide insightful market analysis to clients.
Assist clients with account opening and trading forex.
Handle customer inquiries and resolve any issues in a timely and efficient manner.
Collaborate with team members to achieve sales targets and revenue goals.
Maintain accurate records of client interactions and sales activities.
Actively present company products and services to agents, Introducing Brokers (IBs), and customers.
Increase sales from potential customers and search for agents and IBs.
Stay up to date with industry trends and best practices.
Requirements
Degree in Finance, Economics, Marketing or any other relevant field.
At least 2-3 years of experience in business development in the Forex, FinTech, Crypto industry or other related industry.
Excellent command of Mandarin and English language.
Knowledge of hedging and liquidity products.
Strong understanding of fundamental product knowledge and market structure.
Benefits
10 working days of annual leave
Udemy Business unlimited membership
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: Singapore
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Charleston, United States; Indianapolis, United States; Ohio, United States; Chicago, United States; Detroit, United States; Minnesota City, United States
Our client is an innovative and fast-growing company in the med-tech sector, developing and distributing patented solutions designed to improve operating-room efficiency, enhance staff ergonomics, support infection control, and standardise workflows in surgical environments. Their product portfolio is trusted by healthcare professionals worldwide and reflects our mission to empower surgeons, surgical teams, and hospitals with smarter, more effective solutions.
As Sales Manager, you will:
Drive the adoption of the product portfolio among orthopaedic surgeons, hospitals, and surgical partners
Drive top line revenue growth in the US
Execute the full sales cycle — from lead generation and relationship building to contract negotiation and closure (with Global Sales Director)
Collaborate with back office, marketing, product development, quality and logistics teams to deliver integrated, customer-focused solutions
Key Responsibilities
Drive and perform territory driven sales.
Represent the company at regional trade shows, congresses, and professional events
Build and nurture strong, long-term relationships with heads of surgery, hospital administrators and OR decision-makers
Develop, execute, and continually refine a regional sales strategy aligned with company goals
Conduct product demonstrations and training sessions highlighting key value propositions
Report sales performance metrics and forecast effectively
Provide market insights and competitive intelligence that inform product development and go-to-market planning
Requirements
Experience:
1-2+ years in sales within med-tech, medical devices, or pharmaceutical industries—preferred exposure to orthopaedics or operating-room technologies
Motivation
and interest in working with a med-tech company.
Proven track record in territory-driven sales, punctuated by quantifiable achievements
Strong communication, presentation, and negotiation skills
Self-starter with tactical thinking, planning, and organisational capabilities
Ability to travel regularly (up to 70%) within your region for client engagements and events
Great communication skills in English (both speaking and writing)
Bachelor’s degree in life sciences, business, engineering, or a related field; advanced degree is a bonus
Benefits
An exciting role in a mission-driven, innovative med-tech company focused on improving surgeries globally.
Tangible opportunity for a clear career path towards a Managerial / Leadership position.
Opportunity to work independently.
Competitive compensation package with performance-based incentives
Company car
Supportive culture aligned with values like sustainability, fairness, integrity, and human development
Ongoing training, including product, technical, and soft-skills development
Location: South Africa; Philippines; United Kingdom; Egypt; Colombia; Brazil
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking an experienced SEO Account Manager to lead client relationships, develop and oversee SEO strategies, and ensure successful campaign delivery and client retention. The ideal candidate combines expert-level SEO knowledge with excellent communication, presentation, and relationship management skills
Key Responsibilities
Manage client relationships and act as the primary point of contact for SEO accounts
Develop, implement, and oversee SEO strategies aligned with client business objectives
Lead client meetings, present campaign performance, and communicate strategic recommendations
Monitor SEO performance, including organic traffic, keyword rankings, conversions, and technical improvements
Coordinate with internal SEO, content, technical, and link-building teams to ensure successful campaign execution
Conduct and review technical SEO audits, identifying opportunities for optimisation
Manage client expectations, address concerns, and resolve performance-related challenges professionally
Build strong client relationships to improve satisfaction, retention, and account growth
Provide clear reporting, actionable insights, and ongoing strategic guidance
Requirements
Strong to expert-level SEO knowledge is essential, including technical SEO, on-page SEO, off-page SEO, link building, and SEO strategy
Proven client-facing experience in account management, sales, business development, consulting, or client relationship management
Excellent communication, presentation, interpersonal, and relationship-building skills
Ability to confidently discuss SEO strategies, answer challenging technical questions, and advise clients
Strong commercial awareness and the ability to align SEO recommendations with business objectives
Experience managing client expectations, handling objections, and maintaining strong professional relationships
Ability to interpret SEO performance data and communicate actionable strategic recommendations
Working knowledge of SEMrush, Ahrefs, SE Ranking, Google Analytics 4, Google Search Console, and Google Tag Manager
Strong organisational skills and the ability to coordinate multiple accounts and internal delivery teams
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Paris, France
We are currently looking to hire a
Senior Manager - Consulting and Transformation
to join our team.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing:
We are seeking an accomplished and visionary professional to join our
Consulting & Transformation
Practice as Senior Manager
.
Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands.
Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice.
This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice.
What you will work on:
Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance.
You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
Business Development and Client Growth
Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner.
Leverage your professional network to identify, develop, and convert new business opportunities.
Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs.
Leadership and Project Oversight
Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving.
Oversee the overall quality of project deliverables to exceed client expectations consistently.
Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients.
Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps.
Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure.
Mentorship and Capability Building
Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results.
Deliver internal training for knowledge-sharing within the team when required.
Contribute to the development of consulting methodologies, frameworks, and best practices across the practice.
Thought Leadership
Identify and capitalize on opportunities to develop intellectual capital.
Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market.
Requirements
What you will bring:
Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
Established network within the premium and luxury industry.
Proven business development capabilities and experience contributing to revenue growth.
Strong analytical, problem-solving, and storytelling capabilities.
Exceptional leadership and project management skills.
Track record of contributing to thought leadership initiatives.
Strong mentorship and team development capabilities.
A proactive and
hands-on approach
with a can-do attitude, ready to tackle challenges with sleeves rolled up.
Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
Fluent in English and French, both written and spoken.
Why Join CXG?
At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands.
You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter.
If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Share what you learn about exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
3+ years of software engineering experience.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$218,891
—
$245,946 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Share what you learn about exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
3+ years of software engineering experience.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$160,000
—
$180,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations.
Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Teach best practices for exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
Significant software engineering experience, with a record of shipping and owning features end to end.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working closely with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$250,000
—
$280,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations.
Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Teach best practices for exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
Significant software engineering experience, with a record of shipping and owning features end to end.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working closely with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Hybrid - Boston
About the Job:
LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.
This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.
Responsibilities:
Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression.
Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
Research and proactively engage targeted accounts that show meaningful engagement and buying intent.
Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.
Qualifications:
At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
A demonstrated record of setting goals, taking ownership, and delivering measurable results.
Experience communicating with customers, prospects, or other external audiences.
Strong judgment and the ability to operate independently.
Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$86,700
- $119,240
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $78,100
- $107,360
**
Zone 3:
All other US locations - $73,700
- $101,310*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote; New York; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs is looking for our first Sports Specialist to lead the commercial adoption of our AI audio products across the sports industry. This highly strategic, customer-facing role sits at the intersection of product, sales, and sports.
We’re looking for someone who combines deep expertise in the sports ecosystem with a strong enterprise sales background. You will become the go-to expert for sports use cases, partnering closely with Account Executives to help customers understand how AI can transform content creation, localization, fan engagement, accessibility, and live and on-demand experiences.
This is not a quota-carrying role. Instead, your success will be measured by driving product adoption, enabling the sales organization, influencing product direction through customer feedback, and helping close strategic opportunities where sports expertise is essential.
IN THIS ROLE YOU WILL
- Serve as the subject matter expert for ElevenLabs’ sports use cases, supporting enterprise sales opportunities from discovery through deployment.
- Partner closely with Account Executives throughout the sales cycle, providing product expertise, customer education, and strategic guidance.
- Drive adoption across professional sports leagues, teams, federations, broadcasters, streaming platforms, rights holders, agencies, sports technology companies, and other organizations across the sports ecosystem.
- Help customers apply AI audio to use cases such as multilingual content, commentary, fan engagement, content production, personalization, and accessibility.
- Build relationships with key stakeholders across sports, including commercial, media, digital, content, innovation, and technology leaders.
- Deliver compelling product demonstrations and workshops that showcase the capabilities and business value of ElevenLabs’ products.
- Collaborate with Engineering, Growth, Legal to bring customer insights into product development and go-to-market strategy.
- Develop scalable enablement materials, best practices, and sales playbooks to help the broader commercial organization successfully position ElevenLabs within sports.
- Stay ahead of emerging trends in AI, sports technology, media, broadcasting, and fan engagement to help shape ElevenLabs’ long-term strategy.
REQUIREMENTS
- 7+ years of enterprise technology sales experience.
- Proven experience selling into or working with sports leagues, teams, broadcasters, streaming platforms, rights holders, agencies, or sports technology companies.
- Deep understanding of the sports ecosystem, including content and production workflows, media rights, fan engagement, partnerships, and digital distribution.
- Ability to translate complex technical capabilities into compelling customer value propositions.
- Strong executive communication skills, with experience presenting to both business and technical stakeholders.
- A track record of navigating complex organizations and building alignment across multiple decision makers.
- Highly collaborative, with a passion for partnering across Sales, Engineering, Growth, and Legal.
- Comfortable operating in a fast paced startup environment where you will help define the role as the business grows.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native startups building in the physical world, across robotics, semiconductors, aerospace, manufacturing, and civil infrastructure, as they grow from early product to scale. Some of these companies build the hardware itself and want Claude woven into how they design, test, and operate it, and others build the software that engineers everywhere use to design, simulate, test, and scale, and this role works with both. You'll lead deep technical engagements, partnering directly with startup software and hardware engineering teams to help them build their products on Claude and run their own engineering with it, advising on implementation and agent design as they build what is newly possible with AI in the physical world. You will bridge the gap between what Claude can do and what it takes to build real things, working alongside some of the strongest teams in the field on problems that matter and helping mechanical, electrical, and process engineers get the kind of step change that software engineering has had from agentic coding with tools like Claude Code.
Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your engineering domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable physical AI startups to succeed with Claude.
Responsibilities
Serve as a deep technical advisor to high-potential startups building in the physical world, whether Claude sits inside the product they sell or inside the way they design, test, and run their own hardware, working alongside them to push the boundaries of AI in engineering, manufacturing, operations, and more
Work hands-on with startup software and hardware teams through pair programming and architecture reviews that accelerate their development, and understand their engineering workflows end to end, from design and simulation through test, production, and operations, so that your guidance fits how real hardware gets built
Develop prototypes and technical documentation, including evaluation suites, benchmarks grounded in real engineering tasks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude
Create reference implementations and sample code that many companies can adopt without starting from scratch, for example integrating Claude with CAD, simulation, design tools, or industrial automation
Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements
Identify patterns across engagements, including what is hard about applying AI to physical systems such as reading drawings, 3D geometry, board layout and routing, GD&T, latency and on-premise constraints, and physical safety, then build repeatable evaluations and solutions and contribute insights back to Product, Engineering, Research, and the broader Applied AI team
Create technical content for startup audiences including documentation, tutorials, and sample code
Foster community engagement through hackathons, webinars, technical office hours, and startup-focused events
Travel to customer sites for workshops, implementation guidance, and relationship building
You may be a good fit if you have
Deep engineering experience in a physical discipline such as mechanical, electrical, aerospace, robotics, semiconductor, manufacturing, or civil engineering, gained by designing, building, or operating real hardware, along with strong opinions of your own about how to bridge the gap between what AI can do today and how physical things get built
4+ years of technical experience as a software engineer, ML or research engineer, robotics or controls engineer, hardware or systems engineer, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real engineering work in design, simulation, test, or production
Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly
Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both software and hardware engineering audiences and to run technical workshops, hackathons, or developer-focused events
A collaborative approach to working across teams, the range of a generalist who can context-switch from robots to chips to rockets to factories and get up to speed on a new domain quickly, and a passion for making powerful technology safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native life sciences and biotech startups as they grow from early product to scale. Some of these companies build products on Claude that they sell to the rest of the industry, and others do the science themselves and want Claude woven into how their own research runs, and this role works with both. You'll lead deep technical engagements, partnering directly with startup engineering and scientific teams to help them build their products on Claude and run their own research with it, advising on implementation and agent design as they build what is newly possible with AI in the life sciences. You will bridge the gap between what Claude can do and what the life sciences need, working alongside some of the strongest teams in the field on problems that matter and pushing the boundaries of AI in science as you go.
Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your scientific domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable life sciences startups to succeed with Claude.
Responsibilities
Serve as a deep technical advisor to high-potential life sciences and biotech startups, whether Claude sits inside the product they sell or inside the way they make discoveries, working alongside them to build innovative use cases that push the boundaries of AI in scientific research and development
Work hands-on with startup engineering teams and their scientists through pair programming and architecture reviews that accelerate their development, and understand their scientific workflows end to end so that your guidance fits into real research pipelines
Develop prototypes and technical documentation, including evaluation suites, scientifically grounded benchmarks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude
Create reference implementations and sample code that many companies can adopt without starting from scratch, such as example MCP servers for domain-specific data sources like genomics platforms, literature databases, and experimental repositories, along with agent skills for common scientific workflows
Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements
Identify patterns across engagements, including what is hard about deploying AI in the life sciences such as heterogeneous data, auditability requirements, and the gap between a working prototype and a system that scientists trust, and contribute insights back to Product, Engineering, Research, and the broader Applied AI team, including feedback on the model capabilities and product features that would most accelerate discovery work
Create technical content for startup audiences including documentation, tutorials, and sample code
Represent Anthropic across the life sciences startup ecosystem and foster community engagement through hackathons, webinars, technical office hours, in-person founder events, and research show and tells
Travel to customer sites for workshops, implementation guidance, and relationship building
You may be a good fit if you have
Deep experience in the life sciences or biotech, gained through research or industry work in areas such as genomics, drug discovery, molecular design, lab automation, or clinical development, along with strong opinions of your own about how to bridge the gap between what AI can do today and what the life sciences need
4+ years of technical experience as a software engineer, ML or research engineer, computational biologist, research scientist, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real scientific work in the lab or in research
Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly
Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both engineering and scientific audiences and to run technical workshops, hackathons, or developer-focused events
A collaborative approach to working across teams, the ability to context-switch across scientific domains and use cases, and a passion for making powerful technology safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region.
What you’ll do
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.
Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.
Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.
Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.
Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.
Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.
Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.
What you’ll bring
Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.
Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.
Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.
Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.
Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.
Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.
Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.
Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.
About the team
We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, New York, United States
About the Role
iCapital is seeking a Senior Vice President, Client Delivery to lead a significant portion of the Broker Dealer channel within the growing Annuities Platform team. Reporting to the Managing Director and Chief Delivery Officer, this individual will be responsible for driving successful client implementations, delivery excellence, operational performance, and client satisfaction across one of the firm's most strategic growth areas. This role will oversee Client Delivery leaders and their teams, supporting onboarding, implementation, and ongoing client delivery for broker-dealers, wirehouses, banks, RIAs, insurance carriers, and other financial institutions.
Responsibilities
Lead and develop Client Delivery leaders and their teams responsible for implementations, onboarding programs, and ongoing client delivery while fostering a culture of accountability, ownership, execution excellence, and client focus.
Own delivery performance across a portfolio of strategic client relationships, implementations, and delivery programs, ensuring milestones, commitments, client expectations, and business objectives are consistently achieved.
Establish governance frameworks, operating rhythms, performance management practices, and executive reporting processes that improve execution, scalability, and organizational effectiveness.
Serve as an executive sponsor for strategic client relationships, critical implementations, and complex delivery initiatives, building trusted partnerships with senior client stakeholders and sponsors.
Lead executive steering committees, governance meetings, implementation reviews, and client-facing discussions while delivering executive communications, presentations, status updates, and recovery plans.
Act as the senior escalation point for complex client situations, implementation challenges, and delivery issues, personally engaging when additional leadership involvement is required.
Identify risks, diagnose root causes, and drive practical solutions across teams to proactively address issues before they impact client outcomes.
Direct project recovery efforts involving timeline, scope, resource, performance, or stakeholder challenges while maintaining confidence and alignment among key stakeholders.
Partner closely with Product, Technology, Operations, Sales, Account Management, and Support teams to align priorities, resources, and execution plans that drive successful client outcomes.
Translate implementation insights, delivery learnings, and client feedback into operational improvements, process enhancements, and product recommendations.
Drive resource planning, forecasting, operational efficiency, invoicing oversight, capacity management, and delivery performance measurement across the organization.
Improve implementation methodologies, delivery processes, governance standards, and the overall client experience to support growth and scalability.
Qualifications
15+ years of experience leading client delivery, implementation, professional services, consulting, operations, or other complex client-facing organizations
Proven success leading large-scale client implementations, enterprise programs, and complex delivery portfolios
Demonstrated ability to lead and build high-performing teams, drive accountability and performance across organizations
Strong executive presence with experience managing senior client relationships, executive stakeholders, steering committees, and governance forums
Exceptional communication and presentation skills, including experience developing executive updates, governance materials, recovery plans, and client-facing presentations
Proven ability to solve complex business, operational, and delivery challenges while maintaining strong client relationships and stakeholder confidence
Experience leading escalations, project recovery efforts, and cross-functional execution within complex, fast-paced environments
Strong operational, financial, organizational, forecasting, and resource management capabilities
Experience within annuities, insurance, wealth management, broker-dealers, wirehouses, fintech, or broader financial services organizations
Strong understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles
Experience working with broker-dealers, insurance carriers, banks, RIAs, wealth management firms, or enterprise financial institutions
Experience with FireLight or similar annuity, insurance, point-of-sale, e-application, new business, or distribution technology platforms
Benefits
The base salary range for this role is $180,000 to $210,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Australia - Remote - Queensland
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Customer Success Manager (CSM) acts as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction. Building on foundational customer success practices, the CSM takes ownership of complex accounts, proactively addressing adoption challenges and delivering measurable business outcomes. This role uses advanced knowledge of Tenable’s product suite to develop tailored strategies that align customer goals with the right Tenable solutions. The CSM collaborates across internal teams to resolve escalations, guide advanced product adoption, and ensure alignment between customer objectives and business priorities.
While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits.
Your Opportunity:
Lead the onboarding process for high-value or complex accounts, ensuring a seamless transition and establishing a strong foundation for success.
Build and maintain strategic relationships with senior stakeholders through regular on-site meetings, acting as a trusted advisor to align customer goals with Tenable solutions.
Own and deliver renewal and expansion strategies using a structured sales approach, and use metrics like adoption rates and customer satisfaction scores to monitor success and refine approaches.
Proactively monitor customer health metrics to identify risks, mitigate challenges, and implement advanced adoption strategies aligned with customer goals.
Use advanced technical knowledge of Tenable’s product suite to design and implement tailored adoption strategies, ensuring alignment with the objectives of high-value or complex accounts.
Advocate for customers internally by capturing and communicating feedback to influence product roadmaps, service enhancements, and business priorities.
Collaborate with cross-functional teams, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and Support, to align efforts and deliver impactful customer outcomes.
Mentor Associate and Customer Success Managers, providing guidance on best practices, professional growth, and adoption strategies.
Contribute to refining customer success frameworks, tools, and processes by providing feedback and actionable insights from the field.
What You'll Need:
Based in the Greater Brisbane Area, Queensland, Australia, and able to visit customer sites regularly.
Bachelor’s degree or equivalent work experience, with 8+ years in customer-facing roles, including 5+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement.
Proven expertise in managing high-value SaaS or subscription-based accounts, driving adoption and delivering measurable outcomes.
Strong relationship management skills, with the ability to engage senior stakeholders and align solutions to business objectives.
Demonstrated success in meeting or exceeding renewal and expansion targets while maintaining high customer satisfaction.
Deep understanding of Customer Success best practices, including metrics-driven approaches to customer health and adoption.
Exceptional communication (written and verbal), problem-solving, and time-management skills.
Proficiency in tools such as Salesforce.com and Google Workspace, with the ability to learn new technologies quickly.
Ability to manage multiple accounts and priorities in a fast-paced, revenue-focused environment.
Experience mentoring or coaching team members, with a collaborative and team-oriented mindset.
Willingness to travel at least 50% of the time, typically a few times per quarter, to support customer engagements or attend business events such as Sales Kickoff or training sessions.
#LI-Remote #LI-
#LI-KM1
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
УдалённоItaly
УдалённоChina; Taiwan; Hong Kong
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Противоречивые условия: Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Charleston, United States; Indianapolis, United States; Ohio, United States; Chicago, United States; Detroit, United States; Minnesota City, United States
УдалённоSouth Africa; Philippines; United Kingdom; Egypt; Colombia; Brazil
seniorParis, France
УдалённоseniorRemote - Canada
УдалённоseniorRemote - United States
УдалённоseniorRemote - Canada
УдалённоseniorRemote - United States
Hybrid - Boston
Remote; New York; San Francisco
San Francisco, CA
География найма не уточнена
УдалённоRemote, United States; We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments; The base salary range for this role’s listed level is currently for residents of the United States only
seniorNew York, New York, United States
Australia - Remote - Queensland; While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits