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Ваши задачи: Как руководитель: Управление командой: Координация работы двух менеджеров колл-центра, составление графиков, распределение нагрузки. Контроль качества и KPI: Прослушивание звонков, контроль соблюдения стандартов сервиса (забота, а не давление), анализ конверсии «Лид → Визит» и выполнение планов.

Location: Palo Alto, California, United States; San Francisco, California, United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . Role Overview: Every project we run starts with people: software engineers, PhDs, physicians, lawyers, linguists, designers and other experts whose work trains and evaluates our customers' AI models. When a project needs 20 or 500 of them, the request comes to our Talent Matching team. We commit to a hiring timeline, find and assess the talent, and get them working by the date we promised. The Marketplace Operations Lead takes on the hardest of those requests: US-based roles, role types we've never hired for before, and large, urgent hiring pushes where a delay is visible to the customer. When a project is falling behind, you'll be the first person we call. You'll pull in our sourcing, assessment, talent operations and onboarding teams to get it back on track, and you'll stay on it until the talent is working. This is a senior individual-contributor role with a lot of room to grow. You'll work from our San Francisco or Palo Alto office, partner closely with matching teams in other time zones, and help set the standard for how the whole team plans, communicates and escalates. As the matching organization grows, we expect this role to grow with it. Key Responsibilities: Hiring requests and timelines Pick up new hiring requests the same day they come in. Work through the requirements with the project team, flag risks early, and commit to a hiring timeline you can stand behind: how many people by which date, and what you need from the project team to get there. Be the single point of contact for the project team, and know the status of every open position without having to ask anyone. Decide how each kind of candidate should be assessed, and design the screening with the project team so it protects quality without adding days to the process. At-risk hiring and escalations Raise a flag the moment a hiring timeline is at risk, and bring a plan to recover it. Use every option available: adjust requirements with the project team, open new sourcing channels, bring in staffing partners, adjust pay rates within approved limits, and step in on screening, scheduling or candidate calls when something stalls. Be the person project leaders escalate to and trust to fix it, including outside normal hours when a large hiring push needs it. US and specialized talent Own hiring for US-based roles end to end, from sourcing strategy through assessment to start date. Take on new and unusual role types, and turn each one into a playbook the rest of the team can reuse. Metrics, tools and the team Know your numbers cold: time to first hire, hires against the committed timeline, quality after start, and how many positions are at risk and for how long. Report them in a short, standard format leadership can read in a minute. Work hands-on with our product and engineering teams on our matching platform, AI interviewer and assessment tools. Use them every day and send back specific feedback on what's slowing you down. Raise the bar for the team around you through clear process, sharp written updates and coaching in the moment. Basic Qualifications: 5+ years in fast-moving operations roles, such as marketplace or supply operations, strategy and operations, consulting, early-stage startup operations or staffing. A track record of taking something that was off track and getting it delivered on a hard deadline, including the parts that weren't your job. A steep learning curve. You get up to speed on an unfamiliar domain quickly enough to judge what good looks like, whether that's a software engineer, a physician or a linguist. Excellent communication, written and in person. You give senior stakeholders and customers a clear picture in a few lines, especially when the news is bad. You work well with product and engineering. You adopt tools that are still being built, find what's broken, and turn it into specific, useful feedback. Comfort with data. You build your own reports in spreadsheets or SQL, and you manage your work from the numbers. High hustle and high ownership. When a step owned by someone else stalls, you step in and do it. Based in the San Francisco Bay Area and able to work from our San Francisco or Palo Alto office Preferred Qualifications Experience in a two-sided marketplace, or at an AI data, annotation or expert-network company. Experience running a supply or hiring funnel at volume (sourcing, screening, onboarding). Experience leading or mentoring a team. Experience working with distributed teams across the Americas, Europe and India. Hands-on use of AI tools in your own work. How we work One owner per position. The person who owns the position owns the outcome, even when other teams do part of the work. Speed matters. We measure ourselves in days, and we're working toward hours. Flag problems early, with a plan. The only failure we don't accept is a surprise. Low ego. The outcome matters more than who gets the credit. Compensation and logistics $150,000 – $230,000 + equity Onsite in San Francisco or Palo Alto, with occasional travel. Reports to the Head of Platform Operations. #LI-VC1 Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: San Francisco; New York City Workplace: Hybrid As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales. This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale. Responsibilities - Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales - Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers - Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise - Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations - Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption - Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion - Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts - Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce - Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion - Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance - Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress - Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution You may be a good fit if - You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies - You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs - You’ve owned GRR and NRR targets and can show how your team moved them - You’ve built or rebuilt a CS function during rapid growth, not only run an established one - You’ve run both high-touch and scaled or digital coverage models and know when each one fits - You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes - You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products - You have strong command of Salesforce, forecasting, and customer health tooling - You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders - You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations - You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters

Location: San Francisco; New York City Workplace: Hybrid As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales. This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale. Responsibilities - Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales - Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers - Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise - Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations - Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption - Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion - Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts - Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce - Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion - Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance - Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress - Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution You may be a good fit if - You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies - You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs - You’ve owned GRR and NRR targets and can show how your team moved them - You’ve built or rebuilt a CS function during rapid growth, not only run an established one - You’ve run both high-touch and scaled or digital coverage models and know when each one fits - You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes - You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products - You have strong command of Salesforce, forecasting, and customer health tooling - You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders - You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations - You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters

Plasma is looking for a Growth Lead Performance Marketing to own and scale paid acquisition across consumer and business products.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design, build, and deliver enablement programs that drive productivity across our fast-growing European sales and sales engineering teams, including supporting new hire onboarding cohorts as they ramp in seat, in region. - Use AI tools to create content faster, run AI-driven role-play and call coaching, and give sellers self-serve answers to their questions. - Own training on the tools EMEA sellers and SEs use daily for account research, call prep, call recaps, pipeline updates, and drafting outreach and proposals. - Teach sellers when to trust AI output, how to verify it, and how to handle customer data under EU privacy and regulatory requirements (GDPR, EU AI Act), so every seller can explain, demo, and stand behind how Sierra uses AI with customers. - Create playbooks and programs, track adoption and impact (tool usage, time saved, ramp speed, deal velocity), and report results to EMEA and global sales leadership. Turn the best field practices into shared prompts, playbooks, and workflows for the global enablement team. - Localize and launch global sales plays in EMEA (flagging any that don’t translate), collect field feedback for the global Programs Lead, and support regional launches with Sales Leadership and Marketing. WHAT YOU’LL BRING - 5+ years in sales enablement at a B2B software company, with exposure to both onboarding and plays - Experience adapting centrally built programs for a regional audience - Evidence of leadership: prior people management, or leading projects and mentoring others, and a genuine interest in leading a team - Credibility with senior sales leaders and experienced sellers and SEs, and a strong facilitator - Hands-on, daily use of AI tools in your own work, and experience teaching others to adopt new tools and change how they work - Comfortable working independently with a team several hours behind you EVEN BETTER… - Experience in AI or enterprise software - Additional European languages - Experience as the first enablement hire in a region - Experience hiring or building a team - Experience running an AI fluency or AI tooling program for a sales team - Familiarity with the EU AI Act or GDPR as they apply to how sales teams use AI OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, United Kingdom Workplace: onsite Inspire Future Business Leaders. Lead with Creativity. Deliver Real-World Impact. Are you an experienced Higher Education professional with the subject expertise and academic leadership skills to shape the next generation of business professionals? The London College of Contemporary Arts (LCCA) is seeking a Subject Lead – Business Management to join us in January and take ownership of a key curriculum area within our Business School. This is an exciting opportunity to lead curriculum development and academic delivery across the BA Business Management programme, helping to create an engaging, inclusive and industry-relevant learning experience. You will combine teaching with subject leadership, supporting academic colleagues, strengthening academic standards and helping students develop the knowledge, confidence and practical skills needed to succeed in the modern business world. About LCCA At LCCA, we believe education should go beyond the classroom. Our teaching philosophy combines academic excellence with real-world industry experience, ensuring students graduate with the confidence, knowledge and practical skills needed to succeed in their chosen careers. We are proud of our diverse student community and are committed to creating an inclusive environment where every student feels supported, valued and empowered to reach their full potential. About the Role As Subject Lead, you will play a central role in the design, development and delivery of the BA Business Management programme. Working closely with the Course Director and wider academic team, you will lead curriculum innovation within your subject area and ensure that teaching remains academically rigorous, engaging and relevant to current industry practice. You will contribute to teaching across undergraduate levels while supporting colleagues to deliver a consistent and high-quality student experience. You will also help oversee assessment, standardisation, quality assurance and academic enhancement activities. The role will support curriculum delivery across areas including: Marketing, digital transformation and e-business Leadership, management and organisational behaviour Entrepreneurship and innovation Strategy, sustainability and global business Business finance and economy Our delivery model is flexible and responsive to the needs of our students. Teaching takes place across weekdays, evenings and weekends, with colleagues participating in an agreed rota. Key Responsibilities You will: Lead the design, development and delivery of modules within Business Management and Entrepreneurship. Teach and assess students across undergraduate levels. Support student engagement, progression, retention and attainment. Ensure teaching materials and learning activities are inclusive, engaging and academically rigorous. Lead key aspects of programme delivery, including assessment, moderation, standardisation and quality assurance. Support and collaborate with academic colleagues to enhance teaching practice. Embed experiential learning, reflective practice and continuous feedback throughout the curriculum. Promote the use of contemporary industry insight and real-world business challenges within teaching. Build and maintain links with industry to enrich the curriculum and strengthen student employability. Contribute to curriculum review, course monitoring and continuous academic enhancement. Support academic governance and regulatory processes. Maintain accurate and timely academic records. Engage in research, scholarship or professional practice to maintain current subject expertise. Contribute to a positive, inclusive and collaborative academic culture. About You We are looking for a passionate educator and subject specialist who can combine academic leadership with engaging, student-centred teaching. You will be comfortable working in a fast-paced environment and able to balance teaching, curriculum development, quality assurance and colleague support. Essential Requirements You will have: A degree and postgraduate qualification in Business Management, Entrepreneurship or a closely related discipline, or equivalent professional experience. A recognised teaching qualification, such as a PGCert in Higher Education or equivalent. Experience teaching and assessing students in Higher Education. A strong track record of curriculum design and the delivery of engaging learning experiences. Experience contributing to or leading an academic programme, module or subject area. Knowledge of assessment, moderation, academic standards and quality assurance processes. An understanding of student engagement, progression, retention and attainment within Higher Education. The ability to support and collaborate effectively with academic colleagues. Strong communication, organisational and problem-solving skills. A commitment to inclusive teaching, equality, diversity and widening participation. Desirable Requirements It would be advantageous if you have: Fellowship of Advance HE at FHEA level or above. A PhD or other higher research degree in a relevant discipline. Experience leading curriculum development or programme enhancement. Strong professional or industry connections within business-related fields. Relevant commercial, consultancy or entrepreneurial experience. Experience supporting diverse or international student communities. The Qualities You Will Bring You will be: Student-centred, with a commitment to inclusive and engaging teaching. Innovative in your approach and confident bringing new ideas to life. Collaborative and supportive, with the ability to inspire students and colleagues. Organised and adaptable, with the ability to manage competing priorities. Committed to academic quality and continuous improvement. Passionate about preparing students for successful, real-world careers. Why Join LCCA? Join a growing Higher Education provider with ambition and momentum. Be part of a creative, collaborative and inclusive academic community. Work in an environment where industry practice and education intersect. Influence the development of future-focused business education. Play a key role in shaping student experiences, outcomes and employability. Contribute to curriculum innovation and academic enhancement. Access professional development, training and career progression opportunities. What We Offer Competitive salary Annual leave entitlement Pension scheme Season Ticket Loan, subject to eligibility Vision Express Eye Care Vouchers Professional development and training opportunities Employee wellbeing support and counselling services Employee discounts and rewards platform Refer-a-friend scheme Career progression opportunities Staff social events and networking activities Career Development and Progression At LCCA, we are committed to investing in our people and supporting long-term professional development within Higher Education. As Subject Lead, you will have opportunities to broaden your experience across curriculum leadership, academic quality, programme development and educational management. The role can support progression into positions such as: Course Director Associate Dean Academic Director Learning and Teaching Lead Academic Quality Lead Higher Education Leadership Roles As a growing institution, we encourage colleagues to develop new skills, undertake further qualifications and explore opportunities for internal progression. Our Approach LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community. Recruitment Adjustments We are committed to providing reasonable adjustments for candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global to discuss any adjustments you may need. Right to Work Applicants must have the right to work in the UK. Please note that LCCA is unable to provide visa sponsorship for this position. Additional Information LCCA operates seven days a week. Evening and weekend teaching will therefore be required as part of an agreed rota. Apply Now If you are passionate about outstanding teaching, academic leadership and preparing students for successful careers in business, we would love to hear from you. Click Apply to submit your application and help us bring business education to life at LCCA.

Ищем ведущего менеджера продукта. В задачи войдёт обеспечение роста продукта в двух направлениях: повышение ценности приложения для пользователей и ценности платформы для партнёров.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for an L3 Support Engineering Lead to help grow a small team responsible for resolving Nebius' most complex customer issues. This is a hands-on technical role that combines deep troubleshooting with day-to-day team leadership. You will provide technical direction, help organize the team’s work and step into complex investigations when your expertise is needed. You will not be expected to personally own every difficult ticket or manage the team from a distance. The L3 team works closely with L2 Support, pre-sales, post-sales, customer engineering and product teams. It brings deeper subject-matter expertise to issues that require advanced investigation or a broader understanding of the Nebius platform. This is a remote position in North America. Your responsibilities will include: Lead and support a small, distributed team of L3 Support Engineers. Help plan, prioritize and distribute work based on customer impact, technical complexity and team capacity. Provide technical guidance and hands-on support for complex or high-impact customer issues. Coach engineers, share knowledge and help the team become increasingly independent. Build strong working relationships with L2 Support, pre-sales, post-sales, customer engineering, product and engineering teams. Make sure escalations include the technical context, evidence and customer information needed by the receiving team. Identify whether an issue belongs to the platform, a customer environment or another technical area, and involve the appropriate specialists . Maintain high standards for troubleshooting, documentation, handoffs and customer communication Identify recurring issues and gaps in tooling, documentation, processes or team knowledge, and help drive practical improvements. Support team planning, coverage and forecasting as the organization grows. Participate in scheduled operational or duty work when specialist expertise is required . This may occasionally include work outside standard business hours. Contribute to hiring and onboarding additional engineers as the team expands. We expect you to have: Strong hands-on experience troubleshooting complex production, cloud or infrastructure-related issues. Experience leading technical work, mentoring engineers or coordinating a small team or task force. Clear and confident communication with customers, engineers and cross-functional stakeholders. Strong working knowledge of Linux environments. Experience with Kubernetes and container-based platforms. A practical understanding of infrastructure fundamentals, including networking and storage. Familiarity with block, file and object storage and the ability to investigate issues across these technologies Sound judgment when working through ambiguous or high-impact technical problems. The ability to organize work, set priorities and keep multiple stakeholders aligned. You do not need to be an expert in every technical area. We are looking for someone with broad familiarity across the following domains and deeper expertise in at least one: AI and ML operations, such as model deployment, fine-tuning, inference or performance troubleshooting. Workload scheduling in GPU or high-performance computing environments, including tools such as Slurm . Kubernetes and its supporting technology stack. Cloud infrastructure, networking and storage. Fluent written and spoken English. It will be an added bonus if you have: Experience supporting GPU cloud infrastructure or AI/ML workloads. Experience planning or troubleshooting model deployments. Familiarity with Python or Bash scripting and technical automation. Experience working in a technical support, SRE, production operations or customer engineering organization. Experience collaborating with globally distributed teams that provide 24/7 customer coverage. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $179,500 — $224,300 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE The Robotics Applied Research Lead establishes and leads Humanoid’s AI research and engineering function. You decide which Physical AI data problems we work on, define how we test them, and stay directly involved in the most important technical work. You connect four areas that often sit apart: 1. Multimodal and embodied data 2. Transformer-based models and how data impacts robot policies 3. Rigorous offline and real-world evaluation of policies 4. Deployment of models in the data ecosystem This is a player-coach role. In the first year, at least half of your time is direct technical work: designing models and experiments, reviewing or writing code, inspecting data, debugging training, examining failures, and reviewing robot rollouts. You will also build a small research and engineering team. Add people only when the work requires them. MANDATE Turn Humanoid data and technical access into measurable advances in Physical AI systems. You own the answers, and the evidence, to questions such as: - Which model families should we train, adapt, or evaluate? - Which data produces meaningful gains in robot performance? - What coverage, sensors, annotations, and quality controls do the models require? - Which offline measurements predict real-world robot performance? - Where should we adapt existing open models rather than train from scratch? - What should Humanoid build itself, and what should it reuse or obtain through partners?   WHAT YOU'LL DO - Set the technical direction: Define a focused research and engineering roadmap. Select a small number of high-value bets with clear hypotheses, baselines, milestones, and stop criteria. Decide what we build, adapt, license, or access through partners. Drop work that no longer has a strong case. Likely scope includes vision-language-action models, multimodal Transformers, robot foundation models, action representation, imitation and reinforcement learning, world models, cross-embodiment transfer, data-efficient adaptation, and robot-policy evaluation. - Own Transformer research and engineering: Design, adapt, train, and evaluate Transformer-based systems for embodied tasks. Make the architecture and training decisions yourself. Start from strong existing models and baselines. Train from scratch only when evidence supports the cost. Build or review the critical code. - Connect models to data strategy: Define the data needed to train and evaluate the selected models. Specify sensors, modalities, annotations, mixtures, and quality controls. Measure the effect of data quality, diversity, and composition on model behavior. Distinguish data volume from data value. You set technical data requirements; you do not run annotation workforces or field collection. - Own evaluation: Establish offline and real-world evaluation systems, baselines, held-out conditions, and release gates. Guard against leakage, overfitting, and weak success definitions. Compare offline metrics with real-robot outcomes. A benchmark score alone is not a successful result. The evaluation must support a decision. - Move work onto physical systems: Take projects from problem definition through training, hardware integration, and real-world testing. Design safe test plans and staged deployment. Analyse failures across data, perception, model, control, hardware, and environment. Validate material claims on physical systems. - Build a small technical team: Recruit a few complementary researchers and engineers. Lead architecture, experiment, code, and failure reviews. Keep the team focused on validated results, not paper count, benchmark theatre, or headcount. - Represent the function and own responsible development: Explain the strategy to customers, partners, and investors. Convert customer needs into testable technical requirements. State uncertainty and limits clearly. Define safety constraints, supervision, and rollback paths for physical trials. Require reproducible evidence before making capability or safety claims.   WHAT WE'RE LOOKING FOR - Deep, direct Transformer expertise: This is a hard requirement. You must have personally made material architecture or training decisions in one or more substantial Transformer-based systems, such as vision Transformers, VLMs, VLAs, multimodal foundation models, Decision Transformers, diffusion Transformers, video Transformers, world models, or Transformer-based perception, planning, or control. You should be able to explain, in detail, how you represented inputs and outputs, tokenized data, fused modalities, structured attention and temporal context, chose losses, built the data mixture, distributed and monitored training, diagnosed failures, and what you personally changed and why it affected task performance. Using hosted model APIs, prompting language models, or running an unchanged public training recipe does not meet this requirement. - Physical AI or embodied-system experience: You have worked on machine learning for a system that perceives or acts in the physical world: robotics, autonomous vehicles, drones, industrial automation, manipulation, mobile robots, humanoids, wearable or egocentric systems, or similar. At least one substantial project progressed beyond an offline dataset into a real or operational physical system. Simulation-only experience is not sufficient unless you also owned credible sim-to-real transfer and physical validation. - Hands-on technical ability: You write and review high-quality Python. You work directly with PyTorch or an equivalent framework. You can read unfamiliar model and training code, design and debug experiments, inspect failures and rollout traces, work with large multimodal datasets, and make informed decisions about compute, memory, latency, and cost. - Technical leadership: You have set direction for important technical work: a research or engineering group, a major model or robotics programme, or a cross-functional project you owned. You have hired or mentored researchers or engineers, made architecture and resource decisions, stopped weak work, and taken a result into deployment. A management title is not required. Direct ownership is. - Evaluation, communication, and judgment: You design held-out tests, run controlled comparisons, find leakage and confounds, and report results with appropriate uncertainty. You separate evidence from belief, state what remains unknown, and reduce broad research questions to testable work. - Strong preference - Computer Vision: We are particularly interested in candidates who combine deep expertise in Transformer architectures with a strong background in computer vision. Relevant experience may include visual representation learning, vision-language models (VLMs), video and temporal modelling, object detection, segmentation, tracking, multi-view and egocentric vision, 3D and spatial reasoning, pose estimation, calibration, localisation, sensor fusion, or real-time vision systems. - Education: A PhD in machine learning, computer vision, robotics, computer science or a related field is valuable but not required. An equivalent record of original model work, technical leadership, and real-system delivery is sufficient. We care more about what you personally designed, trained, tested, and deployed than about a specific degree or number of years. NICE-TO-HAVE: - Technical expertise: Experience with VLA or robotic foundation models, action generation, diffusion or flow-matching policies, imitation learning, reinforcement learning, world models, robotic manipulation, cross-embodiment training, sim-to-real transfer, distributed training, ROS 2, or safety-critical systems. - Additional experience: Research publications, open-source contributions, early-stage company experience, or direct collaboration with technical customers and research partners.   WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

- Развивать backend-сервисы на Go и архитектуру платформы. - Обеспечивать надёжность, безопасность и масштабируемость системы.

• Разработка и реализация Retention / CRM-стратегии. • Управление player lifecycle: activation → retention → reactivation → churn prevention.

• Разработка и реализация digital-стратегии под бизнес цели (лиды, трафик, продажи, узнаваемость бренда). • Работа с репутацией компании (SERM).

— Построение и управление баинг-командой (FB); — Масштабирование трафика (фокус на Tier-1) и контроль результатов.

— Масштабирование УБТ и платного трафика (TikTok, YouTube, IG Reels); — Создание и ведение сеток аккаунтов (настройка, прогрев);

Location: Remote We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as an Influence Marketing Team Lead! Requirements 5+ years of experience in influencer marketing, including 2+ years in a leadership role, preferably within crypto, fintech, Web3, technology, or global consumer brands. Fluent English (C1 or higher) is essential. Spanish and other foreign languages are a strong advantage. Proven experience developing and executing international influencer marketing strategies across Europe, LATAM, and other global markets. Strong track record of launching and scaling influencer campaigns, ambassador programs, affiliate marketing initiatives, and long-term creator partnerships. Strong analytical and performance marketing skills, with hands-on experience in KPI management, attribution, CAC, CPA, ROI, ROMI, conversion rates, and user acquisition. Deep understanding of brand awareness metrics, audience reach, engagement, share of voice, and brand positioning. Proven leadership skills, including team management, strategic planning, budget ownership, and cross-functional collaboration. Strong negotiation skills and experience managing international agencies, influencers, creators, and strategic partners. A proactive, results-driven mindset with full ownership of strategy, execution, and business outcomes. Strong understanding of crypto and fintech products, influencer marketing regulations, advertising disclosures, and reputational risk management across international markets. English - C1. Spanish - would be a plus. Responsibilities Develop and implement a comprehensive global influencer marketing strategy for WhiteBIT and W Group, aligned with business objectives, brand positioning, and international expansion. Lead and develop the influencer marketing team, establishing effective processes, clear KPIs, accountability, and high performance standards. Plan, launch, and scale influencer marketing campaigns worldwide, including Europe, Asia, LATAM, and other strategic markets. Build, launch, and manage global ambassador and affiliate programs, ensuring scalable partnerships and measurable business impact. Drive brand awareness, brand visibility, and reputation through strategic partnerships with leading influencers, KOLs, creators, and industry opinion leaders. Deliver measurable performance results, including user acquisition, registrations, conversions, and improved customer acquisition efficiency. Own influencer marketing budgets, optimize investments, and ensure achievement of ROI, ROMI, and performance targets. Develop and implement performance measurement frameworks, reporting dashboards, and data-driven campaign optimization processes. Identify and establish partnerships with high-impact global influencers, agencies, and strategic partners. Collaborate with global and local marketing, PR, brand, performance, and business development teams to ensure consistent brand messaging and effective campaign execution. Working terms Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Приём и обработка обращений от 2-й линии техподдержки, работа в том числе на территории заказчика. Траблшутинг проблем и инцидентов в работе системы.

Тәжірибе: Senior / Team Lead ретінде 3+ жыл (Java 17+ / Spring Boot / Микросервистер). Тәжірибе: Java тілінде 4+ жыл коммерциялық тәжірибе.