Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.
THE OPPORTUNITY
- Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team
- Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce
- Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters
- Advise the company on risk mitigation for trade secret matters, and restrictive covenants
- Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations
- Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks
- Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace
- Advise on data privacy issues affecting employees and candidates
- Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues
- Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes
- Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use
- Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments
- Broad international Labor and Employment background - law and drafting
- Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues
- Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration
- Experience with compensation plans and with data privacy issues affecting employees and candidates
- Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data
- A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it
NICE TO HAVES
- Interest in the crypto industry / what our company is offering to the world and why
- Experience in fintech, crypto, or other regulated financial services industries
- Experience in Asian and/or Latin American employment markets
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution that captures the state of a customer's server
for easier troubleshooting
A tool that turns log files into interactive tables so you can easily sort and filter columns
Functionality for ChatOps
that makes it easier to identify user accounts on the GitLab.com platform
What you’ll do
Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers.
Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities.
Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators.
Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence.
Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety.
Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline.
Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements.
Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same.
What you’ll bring
Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities.
Ability to create and implement processes and procedures that improve team efficiency.
Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development.
Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills.
Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel).
About the team
We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the
Support team handbook page
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles.
Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm.
This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders.
Responsibilities:
People Operations Leadership
Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery.
Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement.
Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support.
Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts.
Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity.
Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy.
Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations.
Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk.
Talent Acquisition Operations
Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting.
Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows.
Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions.
Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners.
Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves.
Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity.
Partnership with People Programs, Systems & Analytics
Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI.
Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes.
Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes.
Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch.
Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information.
Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio.
Cross-functional Partnership and Change
Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes.
Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement.
Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost.
Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions.
Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs.
Qualifications:
15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations.
Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies.
Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery.
Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies.
Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement.
Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work.
Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks.
Strong program management, prioritization, change leadership, written communication, and executive communication skills.
Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations.
Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed.
About You:
You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care.
You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete.
You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience.
You are hands-on enough to understand how work gets done and strategic enough to build a model that scales.
You build trust through sound judgment, transparency, follow-through, and respect for confidential information.
You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement.
You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners.
What Success Looks Like:
People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms.
Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support.
Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources.
People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work.
Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function.
The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions.
Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time.
People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270*
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.
Location: Remote; Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Portugal (Remote); USA (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); UK (Remote); Romania (Remote); Poland (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Data Science Functional Team, you'll drive product and business impact through statistical modeling, experiment design, Bayesian marketing analysis, and classifier implementation across our search engine, instant answers, AI, and revenue optimization, and work on related projects. Recent projects include:
- Defining core growth metrics for our products and building the infrastructure to monitor trends and anomalies
- Measuring the impact of major marketing campaigns for Duck.ai http://duck.ai, translating full-funnel data into actionable decisions
- Building monitoring pipelines to detect unexpected shifts in search traffic patterns faster and more reliably
- Expanding evaluation datasets for page context understanding across complex scenarios like multi-tab browsing and content reattachment
- Improving the trigger systems that determine when AI-assisted answers surface in DuckDuckGo Search, balancing quality and our privacy-first approach
Our data meets rigorous privacy standards and is necessarily sparse, so you'll need to think creatively to surface actionable insights in an evidence-first culture where quantitative rigor is the baseline, not the exception.
ABOUT YOU
- You have 7+ years of experience in Data Science and a track record of leading high-complexity projects from scoping to production with minimal direction.
- You can do 2 or more of the following:
- Deploy and iterate on ML in production environments
- Develop and deploy NLP solutions
- Apply knowledge of LLMs including fine-tuning, LLM-as-judge, and AI-assisted development
- Conduct marketing campaign analysis using Bayesian methods
- You write production-grade code in Python or a comparable high-level language.
- You have advanced SQL and query optimization skills, familiarity with columnar databases like BigQuery, Clickhouse, Redshift, or Druid; experience with a BI tool like Tableau or PowerBI is a plus.
- You can design, implement, and analyze experiments across product surfaces, and are comfortable deriving insights from sparse or privacy-constrained data.
- You collaborate effectively with product teams and contribute to overall team throughput.
COMPENSATION
This role is paid on a regional pay scale, in local currency, and stock options:
- United States: $190,500 USD annually
- United Kingdom: £134,600 GBP annually
- Canada: C$253,500 CAD annually
- Europe/Rest of World: €157,350 EUR annually
In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY, AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
KEY PRINCIPLES:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-February-5-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
#LI-DNI
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you will:
Work on messaging email cases submitted by both individual developers and major brands.
Assist customers with troubleshooting message deliverability issues and debug customer code.
Speak with a customer on the phone and chat in order to guide them through the development of their SMS application.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
A firm understanding of the technology stacks common to the Web ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Sunday - Thursday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Territory Manager, London
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Territory Manager to join our London team. This is a hybrid role. In this role, you’ll help us build long-lasting relationships with top local restaurant partners, drive business performance, and expand our selection across London.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Central London team. Central London is our heartland—spanning from Ealing to Canary Wharf and Brixton to Hampstead—home to a thriving, diverse restaurant scene featuring some of our most exciting global brands.
Here’s what your day-to-day might look like:
Drive local performance:
Boost partner growth through daily face-to-face engagement in your dedicated territory, selling partner marketing, advertising solutions, and on-platform visibility.
Optimise restaurant operations:
Collaborate with restaurant owners to enhance operational delivery performance and resolve complex support issues with timely solutions.
Expand territory selection:
Identify new partnership opportunities with top restaurants and partner with Account Managers and Business Development teams to onboard them to Deliveroo.
Cultivate partner relationships:
Act as a trusted partner and ambassador for Deliveroo, providing strategic advice to help restaurant partners scale their delivery business.
Provide market insights:
Act as the strategic eyes and ears on the ground, sharing hyper-local market context and food scene trends with the wider commercial team.
What You’ll Need to Thrive
Essential
Commercial acumen & initiative:
Demonstrated experience in commercial, sales, or hospitality environments, with a proactive approach to building strategic B2B partnerships.
Strong communication skills:
Outstanding interpersonal and relationship-building abilities, comfortable engaging with business owners face-to-face on a daily basis.
Data & analytical capability:
Ability to interpret operational data and spreadsheet tools (Excel/Google Sheets) to guide partner performance and devise data-led growth strategies.
Autonomy & time management:
Highly self-motivated with exceptional organizational skills, capable of managing a field-based schedule and adapting to fast-paced environments.
Problem-solving mindset:
Strong analytical and critical thinking skills to diagnose operational challenges and implement effective partner solutions.
Nice to Have
Language skills: Multilingual capabilities in languages relevant to London's diverse culinary landscape (e.g., Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay).
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our
interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together,
we’re
unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative
, and better at what we
do. We’re
committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless
of age, gender, ethnic
ity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment pr
ocess, you’
ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote Ireland; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab's Deal Desk team partners closely with our Field Organization to support Quoting, Pricing and booking transactions. This team serves as the primary liaison between our Sales & Finance teams and is responsible for the efficient, accurate and timely sales bookings. As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new processes and expand into new countries
We're looking for an experienced, dedicated and empathetic leader to manage and grow our EMEA Deal Desk team. Our team is distributed across various European countries, maintaining SLAs and supporting our EMEA sales teams as GitLab's customer base continues to grow.
What you’ll do
Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region.
Own the end-to-end service model for Deal Desk and Order Management across EMEA, ensuring the function scales with the complexity, pace, and control requirements of a fast-growing public company.
Serve as the regional escalation point for complex, non-standard, and strategic transactions, balancing customer needs, deal velocity, pricing discipline, and operational integrity.
Partner with the Global Deal Desk leader and peer regional managers to ensure EMEA practices stay aligned with global policy while reflecting regional nuances (currency, local terms, data residency, etc.).
Act as a strategic advisor to Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy in support of healthy revenue growth.
Create and deliver executive-ready insights on deal quality and pricing effectiveness, including discount trends, cycle times, exception rates, approval bottlenecks, and the business impact of pricing decisions.
Ensure complex deal structures can be operationalized cleanly in downstream systems and processes, with clear handoffs into billing, fulfillment, revenue recognition, and customer-facing execution.
What you’ll bring
Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure.
Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders.
Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing, and the ability to apply pricing strategy into scalable commercial policy.
Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements.
Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations.
Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA.
Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations.
A customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead. You'll build and improve the tools, applications, and infrastructure that support field team demos, workshops, trials, and internal test environments across the field.
What makes this role unique is its mix of software engineering, infrastructure, and customer-facing collaboration. You'll work like an engineer for much of the role, while also partnering with Solutions Architects, Account Executives, Customer Success, and others to make sure what we build is practical, usable, and aligned to how the field sells.
What you'll do
Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
Provision and support infrastructure that enables hands-on customer experiences across
GitLab.com
, demo instances, and internal environments.
Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time.
Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors.
Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.
Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful.
Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders.
What you'll bring
Experience building software, systems, or internal tools that support technical users or business teams.
Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows.
Familiarity with monitoring/observability tools to shorten investigation time when something breaks.
Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering.
Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness, with awareness that the end user may be a seller or Solutions Architect.
Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions.
Exposure to technical demos, workshops, trials, or enablement assets, and/or interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths. #LI-CM1
About the team
On the Demo Architect team at GitLab, we support the field’s demo, workshop, and trial experiences by maintaining shared tooling and the infrastructure behind internal demo and test instances used across GitLab. We’re a small, globally distributed group that collaborates asynchronously across regions and adapts quickly to changing needs, with a current focus on scaling automation, enabling more self-service, extending support to partners, and maintaining reliable internal infrastructure.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote Ireland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a New Business Solutions Architect, you’ll be a trusted advisor to GitLab prospects in the EMEA region, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with New Business Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.
What you’ll do
Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with New Business Account Executives and regional sales teams in EMEA to shape and execute account strategies that support new customer acquisition and expansion.
Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
What you’ll bring
Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
About the team
We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Costa Mesa, United States; Sta. Ana, United States
WHAT YOU'LL DO
• Manages the site Materials Review Board (MRB) process
• Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials
• Review Manufacturing Work Instructions and provide feedback
• Support in providing clarification or go/no-go decisions to inspectors
• Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts
• Assist in the root cause analysis
• Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner
• Ensure data collection and entry is accurate and complete for the MRB process
• Communicate the process performance and quality issues to key stakeholders to drive improvements
• Track and report out MRB metrics on a weekly basis
• Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers.
• Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability.
• Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers
• Train technicians and inspectors to execute inspection plans and data capture in the process.
• Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers
• Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy.
• Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer
• Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality.
• Stay current with new inspection technologies and techniques and recommend improvements to the inspection process
REQUIRED QUALIFICATIONS
• Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education
• 5+ years of experience in manufacturing and/or a quality/engineering related role
• Experience in a manufacturing environment supporting HW development and quality management
• Proficiency with computer-aided design (CAD) software and inspection data management software.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.)
• Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD)
• Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments.
• Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc.
• Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard
• Experience with validation and testing assemblies and their components
• Experience with communicating with suppliers and cross functional teams
PREFERRED QUALIFICATIONS
• Technical or Associates degree in related quality/mechanical/aerospace engineering field
• Direct experience conducting First Article Inspection and Report for internal manufacturing
• ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification
• Existing work experience is low rate production manufacturing environment
• Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T)
• Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses)
• Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD)
• Experience with auditing processes and procedures in a manufacturing environment
• Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
At Nex, we move fast. As a dynamic, growth-oriented company at the forefront of interactive gaming technology, we're looking for a curious and detail-oriented intern to support our playtesting and gameplay research efforts. This is a hands-on opportunity to learn how games are tested, analyzed, and improved - contributing directly to the games we're building while gaining exposure to the wider gaming industry. If you love games and want to understand what makes them fun, this role is for you.
What You Will Do
Support and observe playtesting sessions for our in-development games, capturing detailed notes on player behavior, reactions, and feedback.
Analyze playtest results and compile reports on gameplay effectiveness, player satisfaction, and areas for improvement.
Assist in coordinating and facilitating playtesting sessions, including working with part-time staff and playtesters.
Collaborate with internal studios and producers to understand testing needs and align on priorities.
Conduct competitive research on external games, analyzing their mechanics, design decisions, and player experience. Benchmark findings against our own games to identify best practices, opportunities for improvement, and mechanics with potential for adaptation to our platform.
Compile clear, actionable research reports and share findings with internal studios and producers.
Handle additional operational tasks as needed to support the content team.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Strong interest in gameplay research, game development, playtesting, or a related field.
Strong communication and writing skills, with a passion for understanding player behavior.
Ability to observe carefully, analyze findings, and provide actionable insights.
A genuine interest in games and familiarity with a range of game genres and platforms.
Detail-oriented, organized, and comfortable working in a fast-paced environment.
What You Will Gain
Hands-on experience with cutting-edge technologies in the evolving gaming field.
A front-row seat to how games are developed, tested, and refined.
A product-driven culture that treasures talent and individual growth.
Mentorship and the opportunity to grow within the content team.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
Nex is looking for a curious, detail-oriented
Content Operations Intern
to support the day-to-day financial and operational activities of our Content team.
Reporting to the
Senior Content Operations Specialist
, you will help organise and analyse operational data, track budgets and spending, maintain documentation, and support finance and operational risk management processes. This role is ideal for someone who enjoys working with data, investigating details, bringing structure to information, and finding better ways of working.
You will work closely with
Content, Finance, Legal, and other cross-functional teams
while gaining practical exposure to game and content operations.
What You Will Do
Financial and operational support
Support budget tracking, spending analysis, forecasting updates, and variance reporting.
Help reconcile costs across games, projects, vendors, and expense categories.
Review data and supporting documents to identify missing, inconsistent, or unusual information.
Assist with preparing regular financial and operational reports for stakeholders.
Follow up on outstanding information, invoices, approvals, and action items
Data organisation and analysis
Collect, clean, organise, and validate data from different sources.
Drill into data to understand trends, discrepancies, and their underlying causes.
Maintain spreadsheets, trackers, dashboards, and operational records.
Prepare clear summaries and visualisations that help stakeholders understand the findings.
Look for opportunities to simplify reporting and reduce repetitive manual work.
Invoice, licensing and subscription administration
Support the tracking of purchase requests, approvals, invoices, and payment status by project.
Maintain accurate records of tools, licences, subscriptions, vendors, costs, renewal dates, and project allocations.
Check that invoices and supporting documents are complete and correctly categorised.
Assist with renewal reviews, usage checks, and identification of duplicate or underused subscriptions.
Coordinate with internal stakeholders and vendors to collect required information and documentation.
Finance and operational risk management
Support routine finance controls, data-quality checks, and process-compliance reviews.
Help identify operational risks, process gaps, overdue items, and control exceptions.
Maintain risk, issue, and action trackers and follow up with relevant owners.
Assist in documenting controls and gathering evidence for reviews.
Escalate discrepancies or potential risks to the Senior Content Operations Specialist.
Process improvement and documentation
Document workflows and maintain SOPs, checklists, FAQs, and onboarding materials.
Support improvements to intake, approval, tracking, and reporting processes.
Help test new forms, trackers, dashboards, and automated workflows.
Provide general coordination support across multiple Content Operations workstreams.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Desired Majors: Finance, Accounting, Business, Economics, Data Analytics, Risk Management, or a related discipline.
Strong interest
in finance operations, operational risk, data analysis
, or process improvement.
Comfortable working with spreadsheets and willing to spend time
organizing, checking, and drilling into detailed data
.
Analytical and curious, with a
desire to understand
not only what happened but also why.
High attention to detail and a disciplined approach to accuracy and documentation.
Able to manage multiple tasks, follow through on open items, and meet deadlines.
Clear written and verbal communication skills.
Proactive, dependable, and comfortable asking questions when information is unclear.
Able to
handle sensitive financial and commercial information responsibly
.
Comfortable operating in fast-paced, evolving environments; proactive and able to work autonomously.
Nice To Have
Familiarity with budgeting, invoice processing, reconciliations, or financial controls.
Experience with
Google Sheets or Microsoft Excel
, including formulas, pivot tables, and charts.
Exposure to
dashboards or workflow tools
such as Notion, Power BI, Tableau, or similar platforms.
Interest in games
, digital content, creative production, AI tools, or technology.
Basic understanding of procurement, vendor management, licensing, or subscription services.
What You Will Gain
How financial and operational processes support game and content production.
Practical budgeting, spending analysis, invoice tracking, and management reporting.
How to identify and manage finance and operational risks.
How licensing, subscriptions, vendors, and approval processes are managed.
How to turn detailed operational data into useful insights.
How to build scalable processes, controls, trackers, and dashboards in a fast-moving environment.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
We are seeking a proactive and detail-oriented
Project Management Intern
to join our Content Operations team. This internship is ideal for someone who is organized, adaptable, and eager to gain hands-on experience coordinating game development projects. If you bring positive energy, curiosity, and a results-oriented mindset, we would love to hear from you!
As a
Project Management Intern – Content Operations
, you will support the planning, coordination, and delivery of content projects. You will assist the team with day-to-day project coordination while gaining practical experience in project management, localization, and content operations workflows.
What You Will Do
Support the planning, execution, and delivery of content projects by tracking timelines, milestones, deliverables, and action items.
Support coordination across cross-functional teams and help facilitate clear communication between stakeholders and team members.
Assist with creating and maintaining project documentation, trackers, meeting notes, and progress reports.
Assist with coordinating localization workflows across multiple projects.
Support collaboration with external developers, vendors, and freelancers on outsourced projects.
Help identify project risks, dependencies, or blockers and escalate them to the relevant team members.
Support research and contribute to improvements in internal project management processes and workflows.
Assist with ad-hoc tasks requested by Content team members.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Desired Majors:
Computer Science, Game Design and Development, Business, Project Management
, or a related field.
Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.
High attention to detail and a proactive approach to problem-solving.
Strong communication, collaboration, and interpersonal skills.
Proficiency in written and spoken English.
Familiarity with project management tools and workflows is an advantage.
A passion for
game development, digital content
, and emerging technologies.
Previous internship, academic project, or extracurricular experience involving project coordination is a plus.
What You Will Gain
Hands-on experience in project management and content operations.
Exposure to game development, localization, and digital content production workflows.
Opportunities to collaborate with cross-functional teams and external partners.
Practical experience using project management tools, documentation, and reporting processes.
Mentorship and professional development in a fast-paced, collaborative environment.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Remote Ireland; Remote, Australia; Remote, Canada; Remote, India; Remote, Mexico; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Recruiter, you'll help GitLab build the engineering and product teams behind our DevSecOps platform. In this individual contributor role, you'll partner with leaders across Engineering, Product, Security, and UX and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for roles such as Backend and Frontend Engineers, Site Reliability Engineers, Security Engineers, Data Engineers, Engineering Managers, and Product Managers, delivering against agreed recruiting goals and key metrics with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, technical requirements, team context, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable technical interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess technical candidates on depth of experience, scope and impact of past work, problem-solving, and open source or community contributions, and how well their skills fit GitLab's teams and technology.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach across technical communities and specialized talent pools.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation, equity, and benefits.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Intermediate-level recruiting experience, with a track record of owning full-cycle searches independently.
Technical recruiting experience, or a strong interest in learning engineering and product disciplines, tech stacks, team structures, and how software is built and shipped.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines for hard-to-fill or specialized roles.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, LinkedIn Recruiter, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Experience recruiting for DevSecOps, developer tools, or open source software is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Our team members share learnings and create reusable resources to improve the quality and consistency of hiring across Research & Development.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote Ireland; Remote, Australia; Remote, Canada; Remote, India; Remote, Mexico; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a GTM Recruiter you'll help GitLab build the go-to-market teams that drive our growth. In this individual contributor role, you'll partner with leaders across Sales, Marketing, Customer Success, Professional Services, Field Operations, Enablement and Ecosystems and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for Account Executives, Solutions Architects, Customer Success, Sales Development, and Sales Operations, delivering against agreed recruiting goals and key metrics with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, territory or segment, quota and ramp expectations, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation and on-target earnings (OTE) benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess sales candidates on track record, quota attainment, deal complexity, and experience relevant to GitLab's sales segments and approach.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation and OTE.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Intermediate-level recruiting experience, with a track record of owning full-cycle searches independently.
Sales or go-to-market recruiting experience, or a strong interest in learning sales segments, quotas, OTE, ramp time, territory design, and sales cycles.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, Metaview, LinkedIn Recruiter, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Technology or business-to-business (B2B) software recruiting experience is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab’s operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across GTM teams.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Privacy Program Manager to join our Legal Team and help build and scale ElevenLabs’ global privacy program. In this role, you will translate privacy requirements into effective, repeatable processes across the company and drive the day-to-day operation of key privacy initiatives.
You will work closely with Legal, Product, Engineering, Security, Safety, and GTM teams to operationalize privacy-by-design, manage privacy assessments and compliance workflows, and strengthen the systems and processes that support ElevenLabs’ growing global business. This role is ideal for someone who combines deep privacy program experience with strong project management skills and enjoys building scalable programs in a fast-moving AI environment.
RESPONSIBILITIES
- Manage and continuously improve ElevenLabs’ global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
- Own and coordinate privacy compliance workflows across frameworks including GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and applicable biometric privacy requirements.
- Manage privacy impact assessment processes, including Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), and assessments involving AI systems, biometric data, voice technologies, health information, and other sensitive data.
- Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
- Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
- Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
- Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
- Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.
- Implement and administer privacy tooling and automation to improve the efficiency and scalability of privacy operations including maintaining ElevenLabs’ consent management platform and partnering with Legal, Marketing, Product, and Engineering to ensure cookie, tracking technology, and other consent and preference mechanisms are appropriately configured, documented, monitored, and updated as our products and regulatory requirements evolve.
- Develop privacy program metrics, dashboards, and reporting to track compliance, identify risks, and communicate program maturity and priorities to stakeholders.
- Develop and maintain privacy policies, procedures, playbooks, templates, and internal guidance.
- Coordinate privacy training and awareness initiatives across the company.
WHO YOU ARE
- Excited by AI and emerging technologies and interested in solving novel privacy challenges involving voice, biometrics, health information, and other sensitive data.
- An exceptional program manager who can turn complex requirements into clear workstreams, owners, milestones, and measurable outcomes.
- Comfortable operating across Legal, Product, Engineering, Security, and commercial teams and able to communicate effectively with both technical and non-technical stakeholders.
- Highly organized and detail-oriented, while able to prioritize effectively and maintain momentum across multiple workstreams.
- Pragmatic and solutions-oriented, with a strong instinct for building processes that manage risk without creating unnecessary friction.
- Comfortable building programs and processes from the ground up in a fast-paced, high-growth environment.
WHAT YOU BRING
- 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field, ideally within a technology, SaaS, or AI company.
- Demonstrated experience operationalizing privacy requirements under frameworks such as GDPR, CCPA/CPRA, and other US state privacy laws as well as sector specific frameworks such as HIPAA and biometric privacy requirements.
- Technical mindset, you can read a data flow diagram, understand system architectures and keys to data handling and can translate between legal requirements and engineering implementation.
- Experience building or significantly improving privacy review processes, privacy impact assessments, or privacy control frameworks.
- Hands-on experience managing consent management platforms and cookie/tracking technology compliance, including consent configuration, preference management, and coordination with technical and marketing teams.
- Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
- Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT are a plus.
- Excellent project management, communication, stakeholder management, and problem-solving skills.
LOCATION
This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced U.S. based Privacy Counsel to join our Legal Team. In this role, you will help shape and scale ElevenLabs’ global privacy program as the company continues to expand internationally. You will advise on privacy, data protection, and AI governance issues across our products and operations, while supporting commercial transactions involving data processing and technology services. You will work closely with Product, Engineering, Security, and GTM teams to provide practical, business-oriented guidance that enables innovation while ensuring compliance with evolving privacy and AI regulatory frameworks across multiple jurisdictions.
RESPONSIBILITIES
- Advise on global privacy and data protection laws, including CCPA/CPRA, HIPAA, and other U.S. and international regulatory frameworks.
- Advise on privacy and regulatory risks relating to AI systems, biometric data, voice technologies, and other sensitive data types.
- Partner with Product and Engineering teams to implement privacy-by-design principles and support responsible development of AI products.
- Conduct and oversee privacy risk assessments, including Data Protection Impact Assessments (DPIAs)and related documentation.
- Support commercial transactions by advising on data protection terms, including Data Processing Addendums (DPAs), Business Associate Agreements (BAAs), cross-border data transfers, and privacy provisions in customer agreements.
- Monitor and interpret evolving legal and regulatory developments relating to privacy, AI governance, and data use, and translate them into practical guidance for the business.
- Help develop and maintain ElevenLabs’ privacy policies, procedures, and governance frameworks.
- Support responses to privacy-related regulatory inquiries, audits, and incidents, working closely with Security and Safety teams.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, with a strong sense of ownership and enthusiasm for applying privacy law to cutting-edge products.
- Comfortable navigating fast-paced, high-growth environments with evolving regulatory landscapes.
- Able to translate complex legal requirements into clear, practical guidance for product and business teams.
- Collaborative, pragmatic, and solutions-oriented, with a strong commitment to enabling innovation responsibly.
WHAT YOU BRING
- JD with active membership in at least one U.S. state bar (New York preferred).
- 6+ years of relevant legal experience, with a focus on privacy compliance and data governance.
- Experience advising AI, technology or SaaS companies on global privacy compliance and data governance.
- Experience advising on US biometric privacy laws and regulatory requirements, including laws governing biometric identifiers and information.
- Experience advising on HIPAA, healthcare privacy, PHI, and BAAs, particularly in connection with technology or SaaS products.
- Experience advising on AI, data use, or emerging technology regulatory frameworks is a strong plus.
- Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
- Excellent communication, stakeholder management, and problem-solving skills.
LOCATION
This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - US
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УдалённоRemote - Ireland
УдалённоRemote - Ireland
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СтажёрNex employees may be expected to collaborate with colleagues across different time zones
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СтажёрNex employees may be expected to collaborate with colleagues across different time zones
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We have a strong preference for the Eastern time zone, ideally New York
We have a strong preference for the Eastern time zone, ideally New York