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Location: Riyadh, Saudi Arabia Job Description We are seeking a Senior Business Continuity Management (BCM) Specialist to lead the development, implementation, and continuous improvement of the organization’s Business Continuity Management arrangements. The role will be responsible for developing and implementing the BCM framework, policy, Business Impact Analysis (BIA), risk assessments, continuity strategies, Business Continuity Plans (BCPs), exercises, awareness programs, and performance reporting. The successful candidate will ensure that all BCM activities are aligned with ISO 22301:2019 , including the 2024 climate-action amendment , ISO 22313 guidance, and applicable local regulatory, contractual, and organizational requirements. Requirements 1. BCM Framework & Planning Review the organization’s structure, critical services, existing emergency and continuity arrangements, policies, and risk information. Identify applicable legal, regulatory, contractual, and stakeholder requirements related to business continuity. Develop and maintain the Business Continuity Management Framework , including governance, roles and responsibilities, scope, lifecycle, reporting, and continual improvement. Develop the Business Continuity Policy and define BCM objectives, responsibilities, and review requirements. Plan and facilitate BCM workshops and interviews with business units, process owners, support functions, and key stakeholders. Lead the Business Impact Analysis (BIA) to identify critical activities, dependencies, impacts, recovery priorities, and recovery objectives. Conduct Business Continuity Risk Assessments , identifying disruption scenarios, vulnerabilities, existing controls, and treatment actions. Develop the Business Continuity Strategy , including recovery options, resource requirements, dependencies, and recommendations. Develop, review, and validate Business Continuity Plans (BCPs) covering activation, escalation, roles, communication, response, recovery, and return-to-normal activities. Develop BCM templates, tools, and supporting documentation. Deliver BCM awareness sessions and workshops for relevant stakeholders. Present deliverables to management and incorporate stakeholder feedback. 2. BCM Exercises, Monitoring & Reporting Develop an annual or periodic BCM Exercise and Simulation Programme based on organizational risks, critical activities, and BCPs. Design and facilitate tabletop exercises, simulations, and other continuity exercises. Prepare BCM Exercise Reports covering observations, strengths, gaps, lessons learned, and corrective actions. Prepare BCM Monitoring and Performance Reports covering implementation progress, BCP status, exercise results, outstanding actions, and improvement priorities. Track corrective actions and support business owners in updating BCPs and related documentation. Maintain proper document control, version management, and records of workshops, exercises, validations, and management decisions. Provide knowledge transfer and coaching to designated client personnel to ensure sustainable BCM capability. Required Qualifications & Experience Bachelor’s degree in Business Continuity, Risk Management, Emergency Management, Business Administration, Information Technology, Engineering , or a related discipline. Minimum 7 years of relevant Business Continuity Management experience . Proven experience in developing and implementing BCM frameworks, policies, and business continuity plans . Strong hands-on experience in: Business Impact Analysis (BIA) Business Continuity Risk Assessment Business Continuity Strategy Business Continuity Plans (BCPs) BCM exercises and simulations Awareness and stakeholder workshops Experience preparing executive-level reports and presenting recommendations to senior management. Strong knowledge of ISO 22301:2019 , ISO 22313, and the 2024 amendment to ISO 22301 . Experience working within complex, multi-department organizations. Experience in Saudi Arabia or the GCC is highly preferred. Professional BCM certification such as CBCI, MBCI , or equivalent is preferred. ISO 22301 Lead Implementer or Lead Auditor certification is an advantage. Core Competencies Excellent stakeholder management and facilitation skills. Strong interviewing and workshop facilitation capabilities. Ability to translate business processes, critical activities, and dependencies into practical recovery requirements. Excellent written and verbal English communication skills . Strong report writing and presentation skills. Arabic language capability is an advantage. Strong planning, coordination, and document-management skills. Excellent analytical and problem-solving abilities. Strong attention to detail and ability to manage multiple deliverables and deadlines. Ability to communicate BCM concepts effectively to both technical and non-technical stakeholders. Key Deliverables The Senior BCM Specialist will be expected to lead or significantly contribute to the delivery of: Business Continuity Management Framework Business Continuity Policy Business Impact Analysis (BIA) Business Continuity Risk Assessment Business Continuity Strategy Business Continuity Plans (BCPs) BCM Templates and Forms BCM Awareness Sessions / Workshops BCM Exercises and Simulations BCM Exercise Reports BCM Monitoring and Performance Reports Corrective Action and Continual Improvement Recommendations

Location: Indianapolis, United States; Ohio City, United States; Chicago, United States About us: Shape the Future with AI, Ignite Your Potential Xenon7 is an inferno where skill, dedication and passion run together. About our client: Global healthcare leader headquartered in Indianapolis, Indiana. The Cardiometabolic Research (CMR) Therapeutic Area of our client, focuses on the discovery of biologic, small molecule and genetic therapeutics for the treatment of cardiometabolic diseases and associated complications. The Cloud and Connectivity organization is seeking an engineer in HPC platforms. This role will focus on enabling analytical, statistical, and scientific computing capabilities within high performance computing infrastructure. We are looking for an HPC Platform Engineer to help accelerate the next era of high performance computing innovation. What You’ll Be Doing You will be a leader the engineering and operations of design, build, and maintain scalable HPC platforms. You will play a crucial role in enabling HPC infrastructure and experiences. Collaborate with researchers and scientists to optimize performance and streamline workflows. Leverage tooling and automation for orchestration, resource scheduling, data access, and reproducibility. Evolve and operate public cloud and on-premises environments with a focus on availability and performance for HPC workloads. Define and monitor infrastructure metrics, resource utilization, among others. How You’ll Succeed Be Bold - You will bring a high learning agility and platform engineering skills to enable the Technology strategy, identifying opportunities to accelerate our HPC journey. Be Fast - You will advance initiatives to enable critical business projects. Be Proactive - You will have opportunities to leverage agile ways of working with a willingness to become an expert in deploying HPC solutions. Be Your Best - You will learn about new technologies in HPC. Requirements What You Should Bring Hands-on experience in HPC platforms, including knowledge of accelerators (e.g., GPU), HPC schedulers (e.g., Altair Grid Engine, Slurm), Kubernetes platforms, and containers technologies (Docker, Apptainer). Demonstrated experience in HPC workloads, infrastructure, and cluster architectures. Expertise with the Linux command line, Linux troubleshooting, and HPC administration. Experience with DevOps tools such as Github, Chef, Ansible, Terraform. Experience with automating infrastructure and applications. Passion for continual learning and staying informed of new technologies, infrastructure trends, and approaches in the HPC field. Strong programming and scripting skills in languages such as Python or Bash. Basic Requirements Bachelor’s degree in computer science, Information Technology, or related technical field. 5+ years’ experience HPC Platform Engineer. Demonstrated experience leading a global large-scale infrastructure project. Benefits Attractive, market-leading salary package. Clear career advancement path with professional development opportunities.

Location: San Francisco; London; Seattle; New York City; Toronto ABOUT THE ROLE The Enterprise Trust & Governance team builds the control plane that lets the world’s largest organizations deploy Perplexity broadly and with confidence. Computer and our agents work across a growing share of our customers’ environments, tools, and models. For administrators, that makes precise, enforceable control essential: who can do what, with which data, through which agents, and within what usage limits. This team makes those controls easy to manage, reliable and consistent across every product, and transparent to the people accountable for them. This is a product and platform engineering role with end-to-end ownership, from shaping the architecture and policy models to shipping the experiences our customers’ administrators and security teams use every day. You’ll work across product and infrastructure teams to turn complex enterprise requirements into reusable primitives and intuitive controls. The scope spans identity and provisioning, fine-grained role-based access across connectors, tool actions, and models, customer-managed encryption keys, admin APIs, audit logs, and policy and usage controls. Strong governance helps enterprises move from pilots to company-wide rollouts and gives them the confidence to entrust agents with greater responsibility over time. KEY RESPONSIBILITIES - Own enterprise identity and provisioning, including SSO (SAML/OIDC), SCIM, WorkOS integrations, and support for identity providers such as Okta and Microsoft Entra ID. - Build the permissions platform, with fine-grained roles and permissions for connectors, tool actions, models, and model effort levels, enforced consistently across products and agent workflows. - Design and ship secure, well-documented admin APIs for audit logs, members, groups, roles, and settings. - Build policy controls for model and feature availability, staged rollouts, model deprecations, usage and spend limits, alerts, and cost-center allocation. - Build admin-facing analytics for adoption, usage, spend, and policy enforcement, helping organizations measure value and manage their deployments. - Deliver audit logs and change notifications that help administrators investigate activity, track configuration changes, and support compliance. - Set the technical bar for authorization correctness and reliability, with fast, consistent, explainable permission checks, well-defined failure behavior, and strong tenant isolation. - Partner with Product, Design, Security, Sales, and Customer Success to translate complex enterprise requirements into reusable platform capabilities and intuitive admin experiences. QUALIFICATIONS - 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation. - Strong system design skills, including building reliable, scalable, multi-tenant SaaS platforms with clear security and isolation boundaries. - Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes. - Deep expertise in at least one of the following: - Enterprise identity and provisioning, including OAuth, OIDC, SAML, and SCIM. - Permissions platforms, fine-grained authorization, and policy enforcement. - Encryption, customer-managed keys, and key lifecycle management. - Enterprise admin platforms, audit infrastructure, or usage and spend analytics. - Experience building or integrating enterprise identity and access systems, including platforms such as WorkOS, Okta, or Microsoft Entra ID. - Sound technical judgment in security-sensitive systems, balancing threat models, authorization correctness, and failure behavior with usability and delivery speed. - A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship. If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Hasbro is seeking a strategic, analytical, and commercially minded Director, Collaborative Planning, Forecasting & Replenishment (CPFR) to lead our inventory and replenishment partnership with Target, one of our key North American retail customers. This highly visible, customer-facing leadership role is responsible for driving retail sales growth, maximizing product availability, optimizing inventory productivity, and strengthening collaborative planning and replenishment execution across the Target business. The Director will serve as a critical connection between Target’s inventory and replenishment teams and Hasbro’s Sales, Demand Planning, Supply Planning, Flow Planning, Logistics, and Customer Operations organizations. This individual will translate retail demand signals, POS trends, inventory insights, promotional strategies, and customer replenishment requirements into actionable business recommendations that strengthen retail execution and support Hasbro’s commercial objectives. Success requires a leader who combines strong customer relationship management, advanced analytical capabilities, commercial judgment, and the ability to influence cross-functional decisions in a dynamic retail environment. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA OR Minneapolis, MN. A Day in the Life as a CPFR Director: Customer Partnership & Commercial Leadership Lead Hasbro’s collaborative planning, forecasting, and replenishment partnership with Target, serving as the primary strategic contact for Target’s inventory and replenishment organizations. Build strong relationships with Target’s inventory management, planning, and replenishment leaders to align business priorities and identify opportunities to improve retail performance. Partner closely with Hasbro’s Target Sales Leadership to support account strategies, joint business planning, revenue growth, and retail execution. Represent the commercial and customer perspective in cross-functional planning discussions, ensuring decisions reflect retail demand, inventory requirements, and business priorities. Lead customer-facing business reviews focused on inventory health, replenishment performance, service levels, forecast alignment, and improvement opportunities. Proactively identify business risks, recommend solutions, and drive accountability across internal and external stakeholders. Demand Planning & Forecast Collaboration Analyze Target POS, inventory positions, replenishment trends, and customer forecasts to identify risks and opportunities impacting retail sales and inventory performance. Collaborate with Hasbro’s Demand Planning organization to ensure customer-specific intelligence, retail trends, promotional expectations, and emerging demand signals are reflected in planning assumptions. Identify forecast gaps, potential bias, and changes in customer demand, providing data-driven recommendations to improve forecast quality and business alignment. Develop forward-looking inventory and replenishment projections that anticipate customer needs and support proactive business decisions. Partner with Sales and Demand Planning to assess the impact of distribution changes, new item introductions, promotional events, and evolving retail trends. Provide an objective, fact-based perspective on retail demand and inventory needs to support sound commercial decisions. Replenishment & Inventory Optimization Lead collaborative replenishment strategies designed to maximize Target in-stock performance, optimize inventory productivity, and minimize lost sales opportunities. Monitor item-level inventory performance across Target distribution centers and stores to identify potential out-of-stocks, excess inventory, and replenishment inefficiencies. Identify root causes of replenishment challenges and work cross-functionally to implement sustainable corrective actions. Partner with Hasbro’s Flow Planning, Supply Planning, Logistics, and Customer Operations teams to align inventory availability with customer replenishment requirements. Evaluate inventory health, weeks of supply, replenishment trends, and sell-through performance to recommend actions that balance product availability with inventory efficiency. Identify opportunities to improve customer ordering patterns, replenishment parameters, and inventory flow to support sustainable sales growth. Promotional, Seasonal & New Product Execution Lead customer inventory and replenishment planning in support of Target promotional programs, seasonal initiatives, modular transitions, and new product introductions. Partner with Target Sales, Demand Planning, and Flow Planning to align anticipated retail demand with product availability, customer order requirements, and timing-to-retail objectives. Anticipate inventory needs and potential supply risks associated with high-volume events, seasonal peaks, and critical product launches. Monitor promotional and new product performance, identifying replenishment adjustments needed to maximize retail sales opportunities. Drive cross-functional visibility to customer commitments, business-critical dates, and execution risks. Lead post-event inventory and replenishment analysis to identify opportunities for improved future execution. Supply Alignment & Business Prioritization Serve as the commercial voice for Target in discussions involving supply availability, inventory constraints, replenishment priorities, and customer service risks. Collaborate with Supply Planning and Flow Planning to evaluate inventory availability against customer demand, promotional commitments, and critical retail timing requirements. Recommend commercially informed prioritization strategies during periods of constrained supply, considering POS trends, inventory positions, retail commitments, and potential revenue impact. Identify and communicate supply and replenishment risks, ensuring timely escalation, cross-functional alignment, and clear action plans. Partner with internal stakeholders to evaluate inventory trade-offs and support decisions that optimize both Target business performance and broader Hasbro objectives. Maintain clear accountability across functions while helping drive integrated planning and execution. Analytics, Performance Management & Continuous Improvement Establish and maintain meaningful performance metrics and customer scorecards covering POS trends, in-stock performance, inventory health, replenishment efficiency, and service levels. Leverage Target retail data, internal planning systems, and business intelligence tools to generate actionable insights and forward-looking recommendations. Lead regular reviews of performance trends, operational risks, and improvement opportunities with customer and internal leadership. Identify opportunities to streamline workflows, strengthen data visibility, automate reporting, and improve decision-making. Champion continuous improvement initiatives that enhance forecast collaboration, inventory productivity, retail execution, and customer experience. Communicate complex business issues clearly and concisely, providing leadership with actionable insights, financial implications, and recommended next steps. Leadership & Cross-Functional Influence Provide strategic direction and leadership for Target CPFR activities, establishing clear priorities, performance expectations, and accountability. Foster a highly collaborative, solutions-oriented approach across Sales, Demand Planning, Supply Planning, Flow Planning, Logistics, Finance, and Customer Operations. Influence senior leaders and cross-functional stakeholders to align priorities and resolve complex business challenges. Build a culture of proactive problem-solving, analytical rigor, customer focus, and continuous improvement. Develop and share best practices that strengthen commercial planning capabilities across the broader North America organization. Lead, coach, and develop assigned team members, as applicable. Financial Planning, Order Book Management & Revenue Delivery Support quarterly financial planning and business performance reviews, partnering with Target Sales Leadership, Finance, and cross-functional teams to deliver revenue commitments and achieve financial objectives. Maintain a comprehensive understanding of the Target order book, including open order balances, remaining orders to be written, shipment trends, and projected revenue performance against quarterly and annual financial targets. Monitor orders and customer demand signals to identify potential revenue gaps, risks, and opportunities. Partner with Sales, Demand Planning, Flow Planning, and Customer Operations to align customer order timing, inventory availability, and shipment execution with financial commitments. Proactively identify opportunities to accelerate customer orders, optimize shipment timing, and capture incremental revenue while maintaining alignment with actual retail demand and customer inventory requirements. Provide data-driven insights and actionable recommendations during quarterly financial calls, highlighting order book health, shipment projections, risks, opportunities, and mitigation plans. Drive cross-functional alignment and accountability to address revenue shortfalls, resolve execution barriers, and maximize quarterly and full-year financial performance. What You’ll Bring: Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Analytics, or a related field. 8–12+ years of progressive experience in collaborative planning, forecasting and replenishment, customer supply chain, retail replenishment, demand planning, commercial planning, or related disciplines. Demonstrated experience supporting a major U.S. retail account, preferably within consumer products, toys, entertainment, or another highly seasonal retail environment. Strong knowledge of retail inventory management, replenishment processes, POS analytics, demand forecasting, and customer supply chain operations. Proven ability to develop trusted customer partnerships and influence decisions across complex, cross-functional organizations. Strong analytical and problem-solving capabilities with experience translating large data sets into meaningful business recommendations. Experience navigating supply constraints, promotional demand, product launches, and complex retail inventory challenges. Advanced proficiency in Microsoft Excel and experience with business intelligence, forecasting, and analytical tools. Excellent communication, presentation, relationship management, and executive influencing skills. Demonstrated ability to manage competing priorities, drive organizational alignment, and deliver results in a fast-paced environment. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $195,600 — $313,000 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Brazil; Peru; Colombia; Argentina; Paraguay; Mexico; Chile Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM CF Benchmarks is the leading regulated cryptocurrency index provider, authorized as a registered benchmark administrator under the UK Benchmarks Regulation. Its indices are integrated into six of the eleven spot Bitcoin ETFs in the US and power 99% of the regulated crypto derivatives market, with over $40 billion in assets referencing its benchmarks. We are looking for a Java Developer to join the CF Benchmarks Index Team. You will be responsible for implementing new financial benchmarks and for ensuring the smooth running of the CF Benchmarks platform. You should be diligent with a keen attention to detail and a track record of seeing tasks/projects through to conclusion. The ideal candidate should have experience working as a developer within fintech for at least 3 years. To learn more about CF Benchmarks, please click here https://www.cfbenchmarks.com/about/crypto-facilities   THE OPPORTUNITY - Build benchmark calculation systems based on new and innovative methodologies - Work closely with the product team to develop new features supporting business requirements in an end to end manner - Broadly contribute in the areas of data analysis, core infrastructure, core backend, business logic implementations and more - Support a 24/7 real-time distributed system as part of a wider team - Help ensuring all systems have suitable coverage with tests, metrics and alarms - Help provide world class pricing and data services to the crypto and financial world - Be part of one of the fastest growing crypto companies in the world     WHAT YOU BRING - Experience in software development, with a focus on backend development - Possess a solid foundation of Java applications - Ability to develop iteratively for a high throughput, real time system - Highly capable of writing maintainable, simple, efficient and dependable code - Understanding of modern development processes such as CI/CD, Git - Strong mathematical and reasoning skills - Strong written and verbal communication skills in English - Excellent problem-solving skills, attention to detail, and ability to work independently and as part of a team     NICE TO HAVES - Experience working with benchmarks or pricing models, or broader financial knowledge - Experience working with cryptocurrency or blockchain technology - Experience working with SQL and data analytics skills - Familiarity with common middlewares such as RPC, protobuf, message queues, Redis       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business. WHAT YOU’LL DO - Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice. - Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact. - Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow. - Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure. - Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned. - Rapidly identify who needs to be involved across Engineering, Product, CX, Legal, and Risk, anticipating downstream friction before it happens. - Navigate high-severity situations with confidence, managing executive expectations without distracting active responders. - Partner with Data Science to quantify incident impact and lead post-incident reviews to drive root-cause remediation and long-term CX improvements. WHAT YOU BRING - 5+ years in major incident response, crisis communications, or technical service operations within fintech, high-growth SaaS, or fast-paced digital product environments. You have a proven track record leading live-fire, SEV-1/P0 operational crises from inception to resolution. - Rapid, decisive judgment under pressure: You have a strong bias for action and excel at making quick, high-stakes decisions with incomplete information, knowing intuitively when to push forward, when to escalate, and when to hold. - Exceptional crisis communications & translation skills: You can digest raw system telemetry, logs, and engineer chatter, translating technical chaos into clear, empathetic client messaging and concise executive updates in real time. - Tech-native and async-first operational fluency: You are deeply accustomed to modern tech workflows (Slack, Notion, linear incident bots) and thrive in fast, distributed environments where clear, documented async alignment is essential. - Cross-functional network thinker: You intuitively map organizational ripple effects, rapidly engaging the right stakeholders across Engineering, Product, CX, Legal, Compliance, and Leadership before downstream friction occurs. - Comfort with ambiguity and chaos: You stay composed when there is no playbook, bringing immediate structure, clarity, and psychological safety to high-stakes, reputationally sensitive events. NICE TO HAVE - Educational background or formal training in Communications, Public Relations, Journalism, Legal Studies, or a related discipline (or equivalent practical crisis communications experience). - Incident tooling fluency: Comfortable navigating incident management platforms (PagerDuty, Rootly), monitoring tools (Datadog), and data tools (Preset, SQL) to understand system behavior and measure client impact. - Risk intuition: Strong intuition for compliance, legal, and reputational risk within a regulated financial institution. - Bilingualism: Fluency in both English and French. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Lead the product development lifecycle from ideation to launch, including gathering and analyzing user feedback, writing detailed user stories and specifications, and collaborating with our offshore software development team.

Location: New York, New York, United States About the Role iCapital is looking to hire an Executive Assistant Contractor to provide administrative support to managing directors in the New York and tri-state area offices. This individual will regularly interact and work with senior members of the team including managing directors and managing partners. Responsibilities Manage calendars of several senior managers with a high level of detail, coordinating, and prioritizing daily tasks. Arrange complex and detailed travel plans. Process expense reports in a timely manner. Format information for internal and external communications such as memos, emails, presentations, and reports. Help move along deliverables, facilitate special requests, and contribute and execute last-minute ideas. Work as part of the larger Facilities and Administration team and support fellow executive assistants as needed. Qualifications 7+ years of experience as an executive assistant working with senior level management Undergraduate college degree is required Able to manage up through tact and anticipation of needs Possess a strong attention to detail and a high level of confidentiality Proficient in using Microsoft Office (Word, Outlook, Excel, and PowerPoint) Excellent written and verbal communication skills Strong experience managing schedules and processes in a fast-paced environment Experience scheduling global travel, across multiple time zones, and multi-leg trips Team player and comfortable working with 30+ people, reporting to a senior admin Comfort operating within a dynamic environment and executing in situations where paths are uncharted Able and willing to provide executive support beyond the scope of a typical workday Benefits The hourly pay range for this role is $50/hr to $55/hr.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Position Summary We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners. The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence. This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives. Key Responsibilities Operational Support Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance. Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary. Document issues, findings, resolutions, and follow-up actions. Participate in agile team activities, including stand-ups and planning. Manage incident response during regular working hours and engage with global colleagues for handovers as needed. Integration Development and Support Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers. Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level. Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange. Apply approved authentication, credential-management, security, and data-handling practices. Platform Development and Engineering Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows. Support platform upgrades, patches, clones, releases, and routine maintenance. Create maintainable solutions that follow established development, security, testing, and accessibility standards. Participate in peer reviews and address feedback before deployment. Help identify opportunities to improve platform reliability, usability, and support processes. Collaboration and Professional Development Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors. Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear. Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities. Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices. Documentation and Governance Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks. Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements. Contribute reusable guidance and resolved issues to team wiki/confluence spaces. Minimum Qualifications Applicants should meet most of the following qualifications: Bachelor’s degree or equivalent Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience. Working knowledge of ServiceNow configuration and development concepts. Experience with ITSM processes such as Incident, Change, Problem, or Request Management. Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role. Foundational understanding of REST APIs, web services, authentication, and data integrations. Ability to investigate technical issues, document findings, and communicate when assistance is needed. Ability to collaborate with technical and nontechnical colleagues. ServiceNow Certified System Administrator certification, or willingness to obtain it. Preferred Qualifications The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification. Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers. Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management. Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework. Experience with Platform Analytics or Performance Analytics. Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist. ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials. Skills and Working Approach Communicates progress, risks, questions, and technical information clearly. Accepts and applies constructive feedback. Organizes assigned work and follows through on agreed commitments. Works collaboratively and respectfully with colleagues from different roles and backgrounds. Balances independent problem-solving with timely escalation. Demonstrates interest in continued technical and professional development. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $65.52 — $81.92 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - IT Engineer - Location: Espoo, Finland - Department: IT Service & Operations - Reports to: IT Support and Assets Lead - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions. As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems. In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide. - VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted. - Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations. - Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings. - Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures. - Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta. - Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.   WHAT WE’RE LOOKING FOR Must haves: - Previous experience in a hands-on IT support, systems administration, or IT engineering role. - Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting. - Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible). - Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable. - Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated. - Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues. - Experience working with an enterprise IT Service Desk ticketing system. - Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure. - Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.   Nice to haves: - Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs. - ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management). - Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover. - Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.   APPLICATION PROCESS - TA Screen (30 mins) - Interview with hiring manager (60mins) - Interview with Stakeholder team (30 min) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.