Вакансии

• Разработка интерфейсов на React 18+ с TypeScript. • Адаптивная вёрстка mobile-first (от 320px до крупных экранов).

• На старте - задачи поддержки продукта - обновления, подготовку сценариев тестирования оборудования, обработка обращений клиентов, обеспечение актуальности базы знаний, интенсивная подготовка к аттестации 1С:Специалист по внедрению "1С:Эксплуататор". • Имеете высшее образование.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Transaction Monitoring Analyst II, you will be at the front line of defending the ecosystem against financial crime. You will perform deep-dive investigations into merchant and consumer payment patterns to detect potential Money Laundering (ML), Terrorist Financing (TF), and Fraud. Unlike an entry-level role, an Analyst II handles escalated or complex alerts, identifies emerging typologies, and assists in the refinement of our monitoring rules. You will be responsible for ensuring that suspicious activity is identified, documented, and reported to the relevant authorities (via SARs/STRs) in strict accordance with internal policies and Mauritius/global regulatory requirements. WHAT YOUR RESPONSIBILITIES WILL BE - Investigative Analysis: Perform end-to-end investigations on complex transaction monitoring alerts, utilizing internal data and external OSINT tools to identify suspicious patterns. - Case Management: Manage a queue of high-priority cases, ensuring thorough documentation of rationales and timely clearance or escalation. - Reporting: Draft high-quality Suspicious Activity Reports (SARs) or Suspicious Transaction Reports (STRs) for review by the Money Laundering Reporting Officer (MLRO). - Pattern Recognition: Identify and escalate new financial crime typologies and "red flags" observed during daily monitoring to improve automated detection rules. - Risk Mitigation: Conduct enhanced due diligence (EDD) on high-risk accounts or merchants triggered by transaction monitoring alerts. - Collaboration: Work closely with the Quality Control (QC), Financial Intelligence Unit (FIU) and Product Engineering team to provide feedback on alert quality and system effectiveness. - Mentorship: Serve as a point of escalation and subject matter expert (SME) for Junior Analysts, providing guidance on complex investigative techniques. - Compliance Adherence: Ensure all reviews are completed within strict regulatory timelines and internal Service Level Agreements (SLAs). WHAT YOU WILL NEED TO BE SUCCESSFUL - Education: Bachelor’s degree in Banking, Finance, Law, Criminology, or a related field. - Experience: Minimum 3+ years of hands-on experience specifically in AML Transaction Monitoring or Financial Crime Investigations within Fintech or Banking. - Technical Savvy: Proficiency in using Transaction Monitoring systems (e.g., Napier, Featurespace, or proprietary tools) and data visualization tools. - Analytical Rigor: Strong ability to "connect the dots" across disparate data points to uncover complex money laundering schemes. - Communication: Exceptional written communication skills, with a proven ability to write clear, concise, and defensible investigative narratives. - Regulatory Knowledge: Solid understanding of the Financial Intelligence and Anti-Money Laundering Act (FIAMLA) and global AML/CFT standards (FATF). - Certification: ACAMS or ICA certification is highly preferred. - Mindset: A proactive, "investigator" mindset with high attention to detail and the ability to work under pressure. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless. This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. If you need step-by-step instructions, frequent check-ins, or structured corporate environments, this role will not be a fit. Responsibilities Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication Manage personal errands, sourcing requests, returns, exchanges, and gift procurement Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors Handle time-sensitive and last-minute logistical requests efficiently Maintain accurate calendar management across different time zones Anticipate problems before they arise and execute solutions independently Ensure a high level of confidentiality, professionalism, and discretion at all times High-Level Execution Proactively identify and resolve challenges before they arise Work autonomously and make confident, well-informed decisions swiftly Communicate with clarity, precision, and professionalism Uphold the highest standards of discretion and confidentiality consistently Remain composed and effective in high-pressure situations Exude natural assertiveness with a calm and measured approach Bring extensive experience working remotely over multiple years Possess in-depth knowledge of the hospitality, luxury, and travel industries Efficiently coordinate and manage international vendors independently Requirements At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional Availability across Dubai and European time zones required Strong experience working remotely across multiple time zones Polished, presentable and professional appearance Socially sophisticated, boasting high emotional intelligence Proven track record in affluent and high-achieving settings Must be highly responsive, detail-oriented, and reliable Excellent spoken and written English with strong communication skills Strong organizational skills with the ability to manage multiple priorities simultaneously Highly proactive, resourceful, and capable of operating independently without constant supervision Comfortable working in a high-responsibility environment with changing schedules and urgent requests Strong internet research and problem-solving skills Able to maintain professionalism and composure under pressure Experience coordinating international travel and lifestyle logistics is highly preferred Candidates with only junior VA or entry-level administrative experience may not be considered This Role Is NOT a Fit For: Junior VAs looking for training Candidates who require constant direction People who struggle with urgency or changing priorities Candidates who prefer highly structured corporate environments Candidates unavailable outside rigid working hours Applicants without prior executive/founder support experience Benefits Competitive salary. Work with fast-scaling, premium brands Fully remote role with a dynamic, growth-driven team Clear opportunities for career growth and advancement

As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. You'll collaborate extensively with product, frontend, and DevOps teams to architect and build highly scalable, efficient, and robust systems.

В данный момент находимся в поиске 3D художника, который поможет нам создать персонажей для игры, и возможно, их анимировать.

В данный момент находимся в поиске 3D художника, который поможет нам создать персонажей для игры, и возможно, их анимировать.

Location: Krakow Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them. You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes. A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business. What You'll Do Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention. Integrate our core systems: Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows. Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable. Deliver the Security controls programme: Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward. Administer and optimize business-critical platforms: Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion. Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale. Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows). Document everything you build: Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception. Lead technical projects: Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go. Who You Are At least 3 years in IT support , systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments. Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues. Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment. An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates. API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform. Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations). Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike. Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency. Strong Plus Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling. Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar). Experience in high-growth, modern infrastructure environments. ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify). What We Offer As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems. This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Manila Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of  users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. About SignNow team: We are a passionate and ambitious team of 140+ people on a mission to succeed with our award-winning signature solution – SignNow. SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow. And now, we are looking for a Business Development Representative – Partnerships (B2B SaaS) who is prepared to contribute to the next chapter of our company's growth. The person will join the SignNow Sales Partner team of six and take on the responsibility of finding new partners and booking first meetings with them. As Business Development Representative, you will be the first voice our future partners hear. You will start the conversations that grow SignNow revenue through partnerships with companies in ecosystems like Salesforce and HubSpot. What you'll be working on: Work with new inbound and outbound leads at the very start of the sales process Check and qualify leads in ZoomInfo, and build prospect lists when needed Reach out to potential partners by phone and on LinkedIn (around 100 calls a day). Follow-up emails go out automatically, so you can focus on conversations Book calls between our Partner Account Manager and the right people on the partner's side Coordinate each meeting so that it happens as planned and the right stakeholders join Learn SignNow, the SignNow API, and our integrations well enough to explain their value in a short call Grow toward a Sales Manager or Account Executive role. Many people at airSlate started in this position, and you get regular training and real support for your development What we expect from you: Fluent English, spoken and written 1+ years of experience as a BDR, SDR, or in a similar outbound sales role Hands-on cold calling experience with results you can show (for example, meetings booked or targets reached) Comfort with a high daily volume of calls What helps you rock: Experience in a SaaS company Experience with eSignature products What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation - We offer salaries that reflect local market conditions and experience, and a performance-based bonus system.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

Location: Poland Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of  users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. About Cloud and Security team: Our security team protects user data and keeps the airSlate platform stable. We work closely with product, engineering, and operations teams to reduce security risks at every stage, from design to production. We also monitor threats, run system audits, and help everyone in the company follow secure work practices. And now, we are looking for a Senior Security Engineer (Cloud & AppSec) who is prepared to contribute to the next chapter of our company's growth. The person will join our Security Engineering team of five and take on the responsibility of keeping our cloud infrastructure and products secure. As Senior Security Engineer, you will help product and engineering teams build secure products, find and fix risks early, and respond quickly when something goes wrong. What you'll be working on: Secure our AWS and GCP environments: access management (IAM, least privilege, workload identities), network segmentation, encryption, and key and secrets management Find and fix cloud misconfigurations and security risks before they cause problems Set up security logging and monitoring, and investigate suspicious activity Test the security of our web, mobile, and network-based applications Run and improve our security scanning tools (SAST, DAST, SCA) and connect them to CI/CD pipelines Help teams build secure products from the start by joining architecture reviews, threat modeling sessions, and risk assessments Explain security findings clearly and work with engineers until the issues are fixed Handle security incidents of different kinds (application, infrastructure, user-related): investigate, triage, contain, and write post-mortems Prepare for SOC 2 and CASA audits and external assessments together with product and compliance teams Configure and monitor our CDN Work alongside a small, experienced, and proactive team that solves complex problems together What we expect from you: 4+ years of professional experience in information security, application security, or a related field Hands-on experience securing AWS and/or GCP Practical experience with SAST, DAST, and SCA tools, including choosing, setting up, and integrating them into CI/CD Experience in security testing of web, mobile, or network applications Experience in incident response, from investigation to post-mortem Good knowledge of secure development practices across the SDLC, including threat modeling Working knowledge of Bash, Python, Go, or Terraform Clear communication skills and the ability to explain risks so that teams act on them English at B2 level or higher, written and spoken What helps you rock: Experience preparing for compliance audits such as SOC 2, CASA, PCI DSS, or NIST CSF Previous experience as a DevOps engineer or developer What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.   It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

Ищем целеустремленного специалиста на линию технической поддержки нашего программного продукта для маркировки товаров IIoT/MDT на полный день, который будет обеспечивать быстрые запуски и поддержку. Какие задачи вас ждут.

Ищем целеустремленного специалиста на линию технической поддержки нашего программного продукта для маркировки товаров IIoT/MDT на полный день, который будет обеспечивать быстрые запуски и поддержку. Какие задачи вас ждут.

Location: Krakow Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after. You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better. About You You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item. You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over. What You'll Do Delivering Excellent Internal Support: You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting. Troubleshooting Windows and macOS Devices: You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried. Supporting Identity, Access, and the Employee Lifecycle: You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices. Administering Everyday Platforms: You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use. Improving How We Work: You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records. Who You Are 2+ years in IT support, service desk, or a similar user-facing technical role Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs Working knowledge of Google Workspace or M365 user administration Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues Good written documentation habits: clear ticket notes and knowledge base articles Fluent English, written and spoken Nice to Have Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work Confident use of AI tools to speed up troubleshooting and documentation Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii Experience with meeting room and AV setups (Google Meet or Zoom Rooms) Experience in a fast-growing or regulated company What We Offer A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Ukraine; Moldova; North Macedonia; Turkey; Kazakhstan; European Union; Serbia; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a highly systematic, hands-on Lead Creative Producer to own and scale ad creative for one of our core D2C subscription products. You will lead a team of around 10 people (creative producers at junior, mid and senior level, plus a lead designer and motion designers). You will own the creative strategy, the quality of every ad that goes live, and the results those ads deliver. You will also create ad concepts yourself, alongside the team. This is a high-impact role suited for someone who thinks in systems, not individual ads. You will analyse results in detail, give the team clear direction on what to produce and what not to, and support User Acquisition in growing the brand across every major ad network.You http://network.You will hold every creative to a clear quality standard, keep every ad compliant so our ad accounts stay healthy, and build the systems that keep production fast. You will report directly to the CMO and the User Acquisition Lead. The bar is high and so is the upside. Compensation combines a fixed salary with bonuses when targets are met, performance here is directly and significantly rewarded, and strong operators take on bigger scope fast. KEY RESPONSIBILITIES - Creative Strategy & Hands-On Concepting - Own the creative strategy: define the angles, hooks, and formats to produce next - Create ad concepts yourself, setting the standard the team works to. - Decide weekly what to scale, iterate on, and stop producing, based on the data. - Maintain a documented library of proven angles and run systematic competitor and market research. Performance Analysis & UA Partnership - Own creative-level KPIs: hook rate, hold rate, CTR, CVR, CPA, and ROI. - Turn performance data into testable hypotheses and retire underperforming angles quickly. - Support User Acquisition with high-performing creatives across Meta, Google, Microsoft, Snapchat, TikTok, Applovin, and new networks. - Deliver structured creative performance reviews to the CMO and User Acquisition Lead. Quality Control & Ad Network Compliance - Own quality control: no ad goes live without meeting a defined quality standard. - Ensure every creative complies with each network's ad policies, keeping ad accounts healthy with no rejected creatives. - Track policy changes and keep compliance guidelines and pre-launch checklists current. Team Leadership & Production Systems - Lead and develop producers across levels, and direct the design team through its lead designer. - Implement processes and systems that speed up creative production: briefs, templates, workflows, and automation. - Set output, quality, and testing-velocity standards, and give specific, reference-backed feedback. - Lead hiring, onboarding, and performance management for the ad creative unit. QUALIFICATIONS - Must-Have Experience - 6+ years in performance marketing, producing ad creative for D2C app or SaaS subscription products. - Proven track record of high-spend winning ads that held CPA and ROI targets as spend scaled. - Hands-on experience creating ad concepts and creatives yourself, not only managing others. - Experience directly leading and developing a cross-functional creative team, including producers and designers. - Hands-on knowledge of Meta, Google, Microsoft, Snapchat, TikTok, and Applovin, including ad policy compliance and keeping accounts healthy. - Ability to read creative-level data independently and build structured testing frameworks. - Experience implementing processes, systems, and AI-enabled workflows that measurably increased creative production speed. Leadership Attributes - Systematic operator: you build repeatable processes, not one-time wins. - Fully accountable for performance outcomes, decisive with data, and comfortable killing concepts, including your own. - Holds a high-quality bar: you do not let weak or non-compliant work go live. - Strong management instincts: sets clear direction, develops people, and holds them accountable. - Treats User Acquisition as a working partner and communicates clearly and directly in a remote environment. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Mexico; Costa Rica; Chile; Brazil; Colombia; Peru; Argentina Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. The Role Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC. We are looking for a hands-on Senior Accountant to own day-to-day accounting, monthly reporting, and ERP activities for Oyster entities around the world, with a focus on LATAM coverage. You will combine rigorous accounting judgment with proactive stakeholder management, lead close and audit activities, investigate complex discrepancies, and improve the systems and processes that keep a distributed finance function accurate and scalable. Key Responsibilities - Manage full-cycle accounting and intercompany transactions for global subsidiaries. - Prepare and review financial statements and balance-sheet reconciliations across multiple entities. - Lead month-end and year-end close activities, maintaining clear checklists and documentation. - Coordinate monthly, quarterly, and annual local statutory filings and provide complete support packages. - Oversee local statutory audits and resolve auditor questions and adjustments. - Reconcile local statutory records to the ERP - Conduct financial analysis, identify trends or discrepancies, and present decision-useful insights. - Own assigned ERP activities and improve accounting standards, controls, documentation, and automation. - Proactively coordinate dependencies across Finance, Payroll, Tax, Legal, and external partners. - Execute ad hoc financial projects and support junior teammates with practical guidance. Core Requirements - At least 5 years of accounting experience, including at least 1 year operating at senior-accountant scope. - CPA (or part-qualified) or an equivalent professional accounting qualification. - Strong knowledge of multi-entity accounting, intercompany transactions, financial reporting, reconciliations, close, and audit support. - Advanced Excel skills, including pivot tables and manipulation of large datasets. - Meticulous attention to detail and a logical, evidence-based approach to problem solving. - Ability to prioritize competing deadlines and maintain quality across several entities. - Strong written and spoken English, with effective stakeholder management in an asynchronous environment. - Proactive follow-through, sound judgment, and a continuous-improvement and automation mindset. Bonus / Nice-to-Have Experience - NetSuite or a comparable ERP. - Payroll accounting or SaaS experience. - High-growth startup or rapidly changing international environment. - Accounting across LATAM jurisdictions, including local statutory reporting and local-to-group reconciliation. This might not be right for you if... - You prefer a narrowly scoped, single-entity role with limited stakeholder contact. - You are uncomfortable investigating ambiguous discrepancies or making evidence-based accounting recommendations. - You need close supervision to manage deadlines, follow up with stakeholders, or keep work documented. - You prefer manual routines and have little interest in improving controls, systems, or automation. You'll also need - A reliable home internet connection and fluency in both written and spoken English. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: EMEA; Romania; Portugal; Spain; Poland; South Africa Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. The Role Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +4 / -4 UTC. We are looking for a hands-on Senior Accountant to own day-to-day accounting, monthly reporting, and ERP activities for Oyster entities around the world, with a focus on EMEA coverage. You will combine rigorous accounting judgment with proactive stakeholder management, lead close and audit activities, investigate complex discrepancies, and improve the systems and processes that keep a distributed finance function accurate and scalable. Key Responsibilities - Manage full-cycle accounting and intercompany transactions for global subsidiaries. - Prepare and review financial statements and balance-sheet reconciliations across multiple entities. - Lead month-end and year-end close activities, maintaining clear checklists and documentation. - Coordinate monthly, quarterly, and annual local statutory filings and provide complete support packages. - Oversee local statutory audits and resolve auditor questions and adjustments. - Reconcile local statutory records to the ERP - Conduct financial analysis, identify trends or discrepancies, and present decision-useful insights. - Own assigned ERP activities and improve accounting standards, controls, documentation, and automation. - Proactively coordinate dependencies across Finance, Payroll, Tax, Legal, and external partners. - Execute ad hoc financial projects and support junior teammates with practical guidance. Core Requirements - At least 5 years of accounting experience, including at least 1 year operating at senior-accountant scope. - CPA (or part-qualified) or an equivalent professional accounting qualification. - Strong knowledge of multi-entity accounting, intercompany transactions, financial reporting, reconciliations, close, and audit support. - Advanced Excel skills, including pivot tables and manipulation of large datasets. - Meticulous attention to detail and a logical, evidence-based approach to problem solving. - Ability to prioritize competing deadlines and maintain quality across several entities. - Strong written and spoken English, with effective stakeholder management in an asynchronous environment. - Proactive follow-through, sound judgment, and a continuous-improvement and automation mindset. Bonus / Nice-to-Have Experience - NetSuite or a comparable ERP. - Payroll accounting or SaaS experience. - High-growth startup or rapidly changing international environment. - Accounting across EMEA jurisdictions, including local statutory reporting and local-to-group reconciliation. This might not be right for you if... - You prefer a narrowly scoped, single-entity role with limited stakeholder contact. - You are uncomfortable investigating ambiguous discrepancies or making evidence-based accounting recommendations. - You need close supervision to manage deadlines, follow up with stakeholders, or keep work documented. - You prefer manual routines and have little interest in improving controls, systems, or automation. You'll also need - A reliable home internet connection and fluency in both written and spoken English. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

— Вести проекты в сфере обучения и развития — от запуска до финальных результатов; — Координировать команду: ставить задачи, фиксировать договоренности и следить за сроками;

Location: Hong Kong Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated What You’ll Do: Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week. Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications. Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams. Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed. Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself. Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high. Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms. Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment. Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting. Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate. Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed. Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues. Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications. Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction. Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved. Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed. Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures. Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable. Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths. Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently. Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling. Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas. Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work. What We’re Looking For: 5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment. Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution. Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments. Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices. Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning. Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling. Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues. Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior. Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting. Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests. Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks. Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment. Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders. Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams. Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience. Nice to Have: Experience supporting trading floors or other low-tolerance, high-availability user populations. Experience mentoring, coaching, or informally managing junior IT support staff. Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools. Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration. Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (paid) Hybrid Working Arrangements Company-paid health and protective benefits for employees and their eligible dependents Free coaching and counseling sessions through Headspace Generous paid Parental Leave Free daily snacks in-office and weekly lunches Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.