Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive.
We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders.
This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges.
You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking.
Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
- Strong familiarity with security, identity, or IT administration domains strongly preferred
- Bonus: Hands-on experience with 1Password or another password manager
Leadership & Team Development
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams
- Experience leading through organizational change, driving adoption of new roles, processes, and tools
- Experienced in managing managers and senior ICs, including succession planning and leadership development
- Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability
- Skilled in organizational design, role clarity, and capacity planning across multiple teams
- Comfortable acting as a senior escalation point for complex customer and organizational challenges
Data & Technical Acumen
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation
- Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures
- Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale
- Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback
- Experience defining success metrics and operating rhythms for technical deployment and onboarding teams
- Ability to troubleshoot integrations, API’s or automation workflows
Customer & Cross-Functional Collaboration
- Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership
- Able to align stakeholders across functions and levels, including executive audiences
- Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes
- Navigates ambiguity with confidence and drives clarity through influence rather than authority
Communication & Enablement, & Influence
- Excellent written and verbal communication skills, with strong executive presence
- Confident representing the technical post-sale organization in leadership forums
- Able to clearly articulate risks, tradeoffs, and recommendations
- Champions enablement, documentation, and shared learning across teams and functions
What you can expect:
Learn & Build Context
- Develop deep expertise in the 1Password product, customer use cases, and security ecosystem
- Understand how success is measured across Implementation, Solutions Architecture, and Customer Success
- Build strong relationships with senior internal partners and stakeholders
Lead & Develop the Team
- Lead and develop the IC’s and managers
- Establish clear expectations, success metrics, and growth paths across roles
- Drive hiring strategy, onboarding excellence, and long term talent development
- Foster strong team rituals, communication norms, and knowledge-sharing systems
Own Strategy, Execution, & Outcomes
- Define and evolve engagement models, processes, and playbooks
- Ensure consistent, high quality technical engagement across all customer segments
- Align resources, skills, and priorities to customer needs and business goals
- Promote and model a “working out loud” approach to transparency and alignment
Support Customers & Escalations
- Act as a senior escalation point for high impact, high risk, or complex customer situations
- Partner with cross-functional leaders to drive resolution and maintain customer trust
- Ensure learnings from escalations inform process improvements and enablement
Reporting & Visibility
- Provide leadership with clear visibility into customer health, adoption trends, and risks
- Deliver insights and recommendations that influence strategy and investment decisions
- Represent the voice of technical post sale teams in planning and prioritization discussions
- Create a culture of accountability and ownership
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Panama City, Panama
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.
What you'll do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What you need for this role
BA/BS degree.
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What will make us really love you
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail
You're passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Bogotá, Colombia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.
What you'll do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What you need for this role
BA/BS degree.
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What will make us really love you
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail
You're passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United Kingdom
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls.
You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.
THE OPPORTUNITY
- Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL
- Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements
- Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting
- Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK
- Approve all new high risk client relationships and all periodic review outcomes of existing HRCs
- Maintain and regularly update the firms’ business-wide financial crime risk assessments
- Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations
- Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework
- Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities
- Prepare regular reporting and MI for senior management, risk committees, and the board
- Lead delivery of UK MLRO team monthly review of UK corporate clients
- Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned
- Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate
- Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues
- Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule)
- Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures
- Liaise with law enforcement and regulatory authorities as required:
- Regular engagement with FCA supervisory team
- PoC for NCA
- Support LEAs with setting up accounts
WHAT YOU BRING
- Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm
- Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG)
- Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems
- Skilled in translating complex regulatory requirements into actionable policy and operational controls
- Confident communicator, able to influence senior stakeholders and represent the firm in external engagements
- Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities
NICE TO HAVES
- Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, USA
Workplace: Remote
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We're looking for an Account Executive or Senior Account Executive to own and grow Higgsfield's relationships across the agency ecosystem.
You'll work with leading creative, advertising, media, and digital agencies to bring generative AI into real-world creative workflows — from campaign development and content production to scaled creative experimentation.
This role is ideal for a commercially driven seller who understands how agencies operate, knows how to build relationships with creative and business leaders, and is excited about defining an entirely new category of technology.
We're open to hiring this role at the Account Executive or Senior Account Executive level based on experience and track record.
WHAT YOU'LL DO
- Own the full sales cycle across agency accounts, from prospecting and initial engagement through negotiation and close.
- Build relationships with senior leaders across creative, production, innovation, strategy, media, and technology teams.
- Develop strategic relationships with major agency groups and their individual agencies.
- Identify opportunities to embed Higgsfield into agency workflows and client engagements.
- Navigate complex organizations with multiple stakeholders, business units, and client relationships.
- Build pipeline through outbound prospecting, industry relationships, events, partnerships, and inbound opportunities.
- Develop account strategies that expand initial adoption into broader agency relationships.
- Partner closely with Product and Marketing to translate agency feedback into product and GTM opportunities.
- Maintain strong pipeline management, forecasting, and CRM discipline.
- Help define Higgsfield's broader agency sales strategy and playbook as we scale.
WHAT WE'RE LOOKING FOR
- 5+ years of B2B sales, partnerships, or business development experience, with deeper experience expected at the Senior AE level.
- Strong understanding of the advertising and agency ecosystem.
- Experience selling technology, platforms, or solutions into agencies or creative organizations.
- Demonstrated ability to own and close complex, high-value commercial relationships.
- Strong network across creative, advertising, media, production, or agency leadership is a plus.
- Ability to communicate effectively with both creative leaders and commercial and technical stakeholders.
- Strong executive presence, relationship-building skills, and commercial judgment.
- Comfortable operating with ambiguity and helping build a sales motion rather than simply inheriting one.
- Highly proactive, entrepreneurial, and motivated by revenue ownership.
- Genuine excitement about generative AI and how it will transform advertising and creative production.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $125,000 - $220,000 depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role in NY or LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. If you are based in San Francisco, it is a hybrid role. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: New York, USA; San Francisco Bay Area, USA; Los Angeles, USA
Workplace: Remote
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
We're looking for a Sales Director to lead and scale a high-performing team of Account Executives while remaining deeply involved in our most important customer opportunities.
This is a hands-on leadership role for someone who knows how to build in a fast-moving environment. You'll own team revenue performance, develop exceptional sales talent, drive forecasting and pipeline discipline, and work directly with our CRO and executive team to evolve Higgsfield's enterprise sales motion.
The right person combines strong commercial judgment with operational rigor and isn't afraid to get directly involved when a critical deal needs help.
What you'll do:
- Lead, coach, and scale a team of Account Executives responsible for significant new business revenue.
- Own team quota attainment, pipeline coverage, forecasting, and overall sales execution.
- Recruit and develop exceptional sales talent as the organization scales.
- Personally engage in high-value strategic opportunities, including executive relationships, negotiations, and complex deal strategy.
- Establish a high bar for prospecting, account planning, multi-threading, pipeline management, and forecast accuracy.
- Build repeatable sales processes while preserving the speed and flexibility of an early-stage GTM organization.
- Partner with the CRO on territory design, quotas, compensation, hiring, and broader sales strategy.
- Work closely with Marketing, Product, Finance, Legal, and Engineering to accelerate strategic opportunities and remove blockers.
- Translate customer and market feedback into actionable insights for company leadership.
- Build a culture of urgency, accountability, strong judgment, and consistently high performance.
Requirements:
- 10+ years of B2B technology sales experience, including 3+ years leading high-performing sales teams.
- Demonstrated success selling and leading teams responsible for complex, high-value enterprise deals.
- Strong track record of consistently achieving or exceeding revenue targets.
- Experience recruiting, coaching, and developing high-performing Account Executives.
- Exceptional command of pipeline management, forecasting, and sales execution.
- Ability to operate effectively in a rapidly evolving environment with limited existing structure.
- Strong executive presence and experience engaging senior customer stakeholders.
- Highly analytical and comfortable using data to diagnose performance and drive decisions.
- Strong commercial judgment and willingness to personally engage in critical deals.
- Genuine interest in generative AI and the future of creative technology.
Experience scaling GTM teams at high-growth AI, SaaS, developer platform, advertising, or creative technology companies is a plus.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $275,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role in NY or LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. If you are based in San Francisco, it is a hybrid role. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an experienced HRIS Analyst to join Ramp's People team during an active Workday implementation. Reporting to our Senior HRIS Manager, you'll play a hands-on role in configuration and system support, partnering closely with our implementation partner and cross-functional teams through go-live and hypercare.
This is an opportunity to help strengthen the data integrity, controls, and employee experience that support Ramp as we scale. You'll bring a solutions-focused, collaborative approach and strong systems thinking to a fast-moving, high-growth environment. The ideal candidate is naturally curious, understands how People data flows across systems, and looks for ways to streamline processes as they build them, staying flexible as priorities evolve along the way.
WHAT YOU'LL DO
- Support the configuration, testing, rollout, and ongoing maintenance of Workday modules, including HCM, Benefits, Advanced Compensation, Time Tracking, and Absence
- Partner with key stakeholders across the business to gather requirements, run testing cycles, resolve issues, and ensure cutover readiness
- Run data validation and audits across HRIS and downstream systems, ensuring data integrity, security, and compliance through regular reporting
- Support system releases and enhancements, including testing changes, documenting outcomes, and triaging issues as they arise
- Train and enable team members and system users on existing and new processes and functionality
- Build and maintain SOPs and job aids that make recurring HRIS processes accurate, scalable, and easy for others to support
- Support AI transformation initiatives involving Workday, partnering with People, IT, Finance, and business stakeholders to evaluate and implement AI-driven solutions
WHAT YOU NEED
- 3–5+ years of hands-on Workday experience, including configuration and production support
- Direct experience with one or more Workday modules: HCM, Benefits, Advanced Compensation, Time Tracking, or Absence
- Strong analytical and problem-solving skills, with demonstrated ability to reconcile data, identify root causes, and troubleshoot discrepancies across systems.
- Strong attention to detail and track record of managing employee data with sound judgment, accuracy, and appropriate controls
- Ability to translate business requirements into configuration, testing, and documentation
- Proactive problem-solver who takes initiative to resolve issues with minimal oversight
- Strong communication skills and the ability to partner cross-functionally across People, Finance, IT and business stakeholders
- Comfort working in a fast-paced, evolving environment
NICE-TO-HAVES
- Experience supporting a Workday implementation post-production stabilization
- Familiarity with Workday reporting, integrations, or security concepts
- Exposure to automation tools or AI-assisted workflows
- Background in a high-growth tech or fintech environment, ideally with global scope
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for an Tech lead, APAC who combines strong hands-on technical depth with proven people leadership to join our team supporting Xsolla's core business in the APAC market. The ideal candidate is fluent in both Nihongo and English, comfortable acting as the technical bridge between local partners and our global engineering organization, and experienced leading a small team of engineers across regions.
You'll be responsible for understanding and translating local partner requirements into technical solutions, contributing hands-on to web development, and managing and mentoring a small distributed engineering team. This is a role for someone who is equally comfortable in a code review, a partner meeting, and a 1:1 with a direct report.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary technical point of contact for local partners' requests related to Xsolla's core business, translating business and partner needs into clear technical requirements.
Design, build, and maintain webpages/web applications supporting local partner and business needs.
Manage, mentor, and grow a small team of engineers based in other regions, including performance management, career development, and day-to-day technical guidance.
Collaborate closely with regional business, BD, and product stakeholders to ensure technical delivery aligns with partner and market needs.
Balance hands-on technical contribution with team leadership responsibilities.
Drive best practices in code quality, delivery timelines, and engineering processes across the team.
Communicate effectively across both technical and non-technical, and both Nihongo- and English-speaking, stakeholders.
Escalate and help resolve technical or partner-facing issues in a timely manner.
Qualifications & Skills
10+ years of overall technical/engineering experience.
3+ years of experience managing or leading engineers/engineering teams.
Fluent in both Nihongo and English (written and spoken).
Proven experience developing and maintaining webpages/web applications.
Experience managing distributed or cross-regional teams.
Strong communication skills, with the ability to translate between local partner needs and technical execution.
Comfortable working directly with local partners on requirements gathering and problem-solving.
Nice to Have
Experience in adtech or offer monetization platforms (strong plus).
Background in payments, gaming, or digital commerce.
Experience working with global/cross-functional engineering organizations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for an Tech lead, APAC who combines strong hands-on technical depth with proven people leadership to join our team supporting Xsolla's core business in the APAC market. The ideal candidate is fluent in both Korean and English, comfortable acting as the technical bridge between local partners and our global engineering organization, and experienced leading a small team of engineers across regions.
You'll be responsible for understanding and translating local partner requirements into technical solutions, contributing hands-on to web development, and managing and mentoring a small distributed engineering team. This is a role for someone who is equally comfortable in a code review, a partner meeting, and a 1:1 with a direct report.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
Responsibilities
Serve as the primary technical point of contact for local partners' requests related to Xsolla's core business, translating business and partner needs into clear technical requirements.
Design, build, and maintain webpages/web applications supporting local partner and business needs.
Manage, mentor, and grow a small team of engineers based in other regions, including performance management, career development, and day-to-day technical guidance.
Collaborate closely with regional business, BD, and product stakeholders to ensure technical delivery aligns with partner and market needs.
Balance hands-on technical contribution with team leadership responsibilities.
Drive best practices in code quality, delivery timelines, and engineering processes across the team.
Communicate effectively across both technical and non-technical, and both Korea
Escalate and help resolve technical or partner-facing issues in a timely manner.
Qualifications & Skills
10+ years of overall technical/engineering experience.
3+ years of experience managing or leading engineers/engineering teams.
Fluent in both Korean and English (written and spoken).
Proven experience developing and maintaining webpages/web applications.
Experience managing distributed or cross-regional teams.
Strong communication skills, with the ability to translate between local partner needs and technical execution.
Comfortable working directly with local partners on requirements gathering and problem-solving.
Nice to have
Experience in adtech or offer monetization platforms (strong plus).
Background in payments, gaming, or digital commerce.
Experience working with global/cross-functional engineering organizations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re seeking a Product Marketing Manager to join our team and help position our data-driven solutions in a rapidly evolving digital ecosystem.
Salary: £60-70K
Hybrid Role (2-3 Days in our London Office)
About the Role
As a Product Marketing Manager (PMM) at Sensor Tower, you’ll play a critical role at the intersection of product, sales, and marketing. You’ll position complex data products with clear, compelling messaging and enable our go-to-market teams to drive growth and adoption.
This is a mid-level role for a well-rounded marketer who thrives on collaboration, and strategic storytelling—someone who understands technology, SaaS, and data products and can communicate their impact clearly.
Key Responsibilities:
- Develop and refine go-to-market strategies for Sensor Tower’s data and insight products, driving awareness and adoption.
- Collaborate closely with Product, Sales, and Marketing teams to position and launch new products and features.
- Build customer-facing materials (presentations, case studies, one-pagers) that clearly communicate value and unique selling propositions.
- Conduct market research and competitive analysis to inform product messaging and strategy.
- Partner with Sales to enable teams with the right messaging, collateral, and training.
- Gather and synthesize customer feedback to influence the product roadmap and marketing initiatives.
What We’re Looking For:
- 3+ years of experience in Product Marketing, preferably within tech, SaaS, or data-driven products.
- Strong understanding of how to market complex or data-rich products.
- Proven experience working cross-functionally with Sales and Product Management.
- Exceptional written, verbal, and presentation skills, effectively communicating with diverse audiences while maintaining a customer-first approach.
- Ability to translate technical concepts into clear, engaging messaging for different audiences.
- Experience in WebTech, AdTech, MarTech, Gaming, or analytics products is a plus.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Recruiting Manager you will cultivate, lead, mentor, grow, and hire a team of recruiting professionals supporting multiple business functions across Sales in North America. You will work from conception to fruition on staffing strategies to support these organizations and partner with our hiring leaders to execute top of class recruiting practices. Figma's continued future success relies heavily on the ability to scale and the talent acquisition team is at the helm of the ship.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Manage, mentor, and develop a growing team of recruiters
Collaborate with Sales leadership to understand business needs and align recruiting resources accordingly in in order to achieve goals
Partner with recruiting leaders to develop a talent brand strategy that continues to bring in exceptional talent to Figma and showcases the incredible culture
Create and implement a team structure that optimizes for efficiency and scale
Champion, partner, and execute on various initiatives relating to inclusion and diversity
Build and improve upon recruiting best practices across all orgs
We'd love to hear from you if you have:
7+ years of recruiting experience in a fast-paced, competitive environment, including 2+ years of people management experience and demonstrated expertise in SaaS sales recruiting
Proven experience partnering with stakeholders, senior leaders, and executives to develop and drive effective recruiting strategies and initiatives
Strong ability to leverage data to measure team performance, identify opportunities for greater efficiency, and tell compelling stories that inform decision-making
Experience building and scaling recruiting functions, processes, and programs to support sustained organizational growth
While not required, it’s an added plus if you also have:
Experience with diversity and inclusion as it relates to recruiting strategy and activity
Ability to take a blank canvas in an ambiguous environment and create something incredible
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is looking for a Sales Enablement Specialist to support the day-to-day enablement needs of our Go-To-Market (GTM) organization. Reporting to the Head of Sales Enablement, you will manage core enablement systems, run role-specific new hire onboarding, organize and execute trainings, build the reporting that shows how enablement is landing with the field, and help keep the enablement team operating smoothly.
This is a great role for an enablement practitioner who enjoys variety — one day you’re pulling a Gong and Mindtickle report — translating data to strategic action, the next you’re running a live onboarding session with new hires, and the next you’re partnering with Marketing on a launch. If you’re organized, resourceful, and energized by helping the sales team succeed, this role is for you.
RESPONSIBILITIES
Systems & Administration
- Own day-to-day administration of Mindtickle and other enablement systems: content, users, assignments, and reporting.
- Keep enablement systems organized, up to date, and easy for the field to navigate.
- Troubleshoot access and content issues, and act as the go-to point of contact for tool support.
New Hire Onboarding & Ramp
- Build and run role-specific onboarding programs for new Sales and GTM hires, from curriculum design through live facilitation.
- Meet regularly with new hires throughout ramp to check progress, answer questions, and be their go-to guide through onboarding.
- Directly train new hires on core systems and processes (e.g., Salesforce, Mindtickle, Gong, and sales workflows) as part of onboarding.
- Arrange and coordinate subject matter experts from Sales, Product, and other teams to support onboarding training and education needs.
- Maintain onboarding curricula and materials, updating them as products, tools, and processes evolve.
- Track new hire progress and readiness, flagging gaps to managers and enablement leadership.
Sales Insights & Reporting
- Build, monitor, and maintain reporting on enablement program participation, completion, and effectiveness across Mindtickle and other systems.
- Partner with Sales leadership to translate Gong call analytics and other field data into actionable insights on rep performance, messaging adoption, and skill gaps.
- Use enablement and conversation intelligence data to identify where the GTM team needs more support, and recommend enablement programs to close the gaps.
- Present reporting and insights to enablement and Sales leadership to inform program priorities.
Training & Program Execution
- Organize and execute ongoing sales enablement trainings, workshops, and certifications for the field.
- Handle logistics for enablement programs: scheduling, communications, materials, and follow-up.
- Create sales enablement content as needed — quick-reference guides, updates, and job aids.
Cross-Functional Support & Operations
- Work cross-functionally with Marketing, Product, and other stakeholders to support enablement needs.
- Support the operational backbone of the Enablement team: calendars, budgets, and program tracking.
- Gather feedback data to help the team continuously improve programs.
QUALIFICATIONS
Required
- 2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS.
- Hands-on experience administering an LMS or sales enablement platform (Mindtickle strongly preferred).
- Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation.
- Experience building or interpreting reporting on enablement participation, completion, and program effectiveness.
- Familiarity with conversation intelligence platforms such as Gong (or similar), and using call data to surface coaching and enablement insights.
- Strong organizational and project management skills — you can juggle multiple programs and deadlines.
- Comfortable creating content, including documents, guides, and presentations.
- Excellent communication skills and a service-minded, “how can I help” approach to the field.
- Ability to work cross-functionally with Marketing, Product, and Sales leadership.
Strongly Preferred
- Direct experience administering Mindtickle and Gong (or a similar sales engagement/conversation intelligence platform).
- Experience designing or facilitating live or virtual sales training sessions.
- Familiarity with sales methodologies such as Command of the Message or similar frameworks.
- Comfort working with reporting or BI tools (e.g., Excel, Google Sheets, Tableau, Sigma) to build enablement dashboards.
- Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus).
WHAT TO EXPECT
We believe in setting people up to win. Here’s what great looks like in this role:
FIRST 30 DAYS — LEARN & LISTEN
- Ramp on Docker’s products, GTM motion, and current enablement programs and systems.
- Shadow onboarding sessions and get hands-on in Mindtickle and Gong.
- Build relationships across Sales, Marketing, Product, and the Enablement team.
FIRST 90 DAYS — TAKE OWNERSHIP
- Own day-to-day Mindtickle administration and at least one full onboarding cohort, including live sessions and 1:1s with new hires.
- Stand up an initial enablement reporting view covering participation, completion, and Gong-based insights.
- Independently execute a training or certification program for the field.
FIRST YEAR — DRIVE IMPACT
- Be the trusted owner of enablement systems, onboarding, and reporting, with new hires ramping faster and leadership relying on your insights.
- Run trainings and programs independently and be seen as a dependable Enablement partner.
- Use enablement and Gong data to proactively recommend where the GTM team needs more support.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$135,100– CA$193,000 + equity
United States: $97,300 – $139,00 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for a technically-minded product designer who is excited to shape how design, code, and AI-powered workflows come together at Figma. In this role, you'll improve how Figma understands production code and design systems, design workflows that move from design to code and back again, and extend Figma's agentic capabilities into developer tools and the places teams already work. You'll turn ambiguity into clarity alongside engineers, PMs, and researchers, bringing simplicity and craft to complex technical problems as we help define the future of how software is made.
This is a full-time role that can be held from our London hub or remotely within the UK.
What you'll do at Figma:
Shape and prototype new workflows that bring design and production code closer together, including AI-powered experiences that connect Figma with the tools teams already use to build
Contribute to overall strategy and decision-making about product direction
Help deliver and refine clear storytelling around product needs and opportunities
Work cross-functionally with product management, engineering, UX writing, data science, and research peers
Create and iterate on flows, prototypes, and high-fidelity visuals, as well as provide thoughtful feedback for others doing the same so you can all do your best work
Design and ship high-quality features and product improvements in Figma's core product surfaces
Contribute to our design org's culture by participating in design critiques, mentoring peers, and sharing best practices across teams
We'd love to hear from you if you have:
3+ years of experience designing UX and UI for software products of similar scale and complexity
Strong visual craft and attention to detail across composition, typography, layout, interaction design, and prototyping
Proven ability to independently drive end-to-end design processes from discovery through launch, balancing user needs, technical constraints, and business goals
Ability to guide decision-making through structured thinking, clear design rationale, and user-centered research
Experience designing technically complex products, ideally developer tools or extensible platforms, with an understanding of software development workflows, APIs, and systems; experience prototyping and evaluating AI-powered or nondeterministic interactions is a plus
While it's not required, it's an added plus if you also have:
Familiarity with web technologies like HTML/CSS, AI coding tools such as Codex, Cursor, or Claude Code
A strong understanding of advanced Figma features like Auto Layout, Variables, and Components
Hands-on experience building with web technologies, APIs, CLIs, MCP, model evals, or other tools used to create developer and AI products
A history of working on canvas-based interfaces or tools that support creative workflows
Prior work involving design systems, like creating, maintaining, or contributing to a design system
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco; New York
Workplace: Remote
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team.
This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal.
This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations.
The profile we're hiring is a technical account manager. You've worked at companies that are deeply technical and consumption in nature. You bring the commercial instincts to grow revenue from an existing base and enough technical depth to know which conversation actually matters. And you can credibly work with a CxO all the way down to a Developer.
WHAT THE ROLE IS:
- A founding seat. You're helping build the AM function with us, not joining one that already runs. The account plans, expansion motions, and customer cadence you and the rest of the founding team figure out are what we scale to every AM we hire after you.
- A technical customer-facing role. You'll work directly with Developers and ML teams on what they're building and how Modal fits. You translate and triage the deeper technical work to FDEs and Product when it's needed.
- A book of business. You’ll own a set of accounts and be responsible for the revenue that comes from them. Expect to be meeting with customers in your first few days because the best playbooks are built from real experiences.
WHAT THE ROLE IS NOT:
- A traditional post-sales role. You're measured on revenue, not health scores.
- An on-call support function. You're not fixing bugs or triaging tickets. You're driving growth.
- A technical delivery role. You're not implementing for the customer. You know where the technical work goes and you pull in the right people.
- An inherited motion. Nothing is handed to you. If you identify gaps in process, tooling, or a playbook — you help build it.
- A single-lane job. Our priorities go customer → company → team → me. We focus on delivering maximum impact vs. "this is my job".
WHAT YOU'LL ACHIEVE:
- Build Modal's account management function and iterate on it as we scale the business
- Own and deliver on a revenue target across your book of accounts
- Grow an account's first use case, expand into a second, and drive standardization across the Modal platform
- Get fluent enough in Modal to hold your own with engineering teams on their workloads, and know when to pull in FDEs, Support, or Product
- Work with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts and feed customer signal back into the roadmap
- Travel to customers as needed to support key accounts and drive expansion opportunities
WHAT YOU'LL NEED TO BRING:
- Customer-facing experience. You've owned a revenue target or supported a revenue target in a highly technical, consumption business.
- Technical depth. You work autonomously with Developers through CxOs and understand the core parts of the developer tech stack.
- AI builder. You're hands on building with AI tools — not just consuming workflows that were built for you.
- Ownership. You run your book of business and projects like you're the CEO of it. You're highly organized bringing stability, predictability, and pace to your work. You take action vs. waiting for direction.
- Learning velocity. You operate with the mindset of what I can do today vs. let me pick this up tomorrow. You move fast, take the learnings, and iterate on it.
- Cross-functional partner. Low ego, easy to work with, and highly accountable. You ask for feedback, you act on it, and you'd rather be corrected early than right late. Internal teams love working with you.
NICE-TO-HAVE:
- Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar type role
- Certification as an engineer (ex. Computer Science Degree, Professional Bootcamps)
- Early GTM hire experience at a fast-growing startup
- You've sat close to GPU spend, model training, or inference workloads
Location: Portugal
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal's LLM inference platform delivers frontier performance https://modal.com/blog/kimi-k3-by-moonshot-now-available-on-modal for open-source models with best-in-class elasticity and developer experience, made in part possible by our custom runtime with GPU memory snapshots https://modal.com/blog/gpu-mem-snapshots and multi-cloud substrate https://modal.com/blog/resource-solver.
We're looking for a leader to own the direction and execution of this platform to continue to establish us as the clear market leader, working closely with customers like Cognition, Doordash, Ramp, and many more. You'll be leading a group of highly talented engineers working on our market-leading LLM inference offering, spanning the serving stack, routing infrastructure, internal agentic optimization platform, and the user-facing product surface area.
This is a hands-on leadership role — expect to split your time between technical contribution, product shaping and people management depending on what the team needs. You'll set direction, remove blockers, and build a strong engineering culture as your team tackles hard problems in distributed computing, frontier inference serving, and performance optimization.
WHAT YOU'LL WORK ON:
Team
- Recruit, hire, and grow a high-performing team of engineers; run regular 1:1s focused on coaching, feedback, and career growth
- Set clear performance expectations, hold a high bar, and build an environment where engineers do their best work
- Foster a culture of ownership, accountability, customer obsession, and continuous improvement
Technical and Product Direction
- Drive technical and product decisions through design reviews, code reviews, and architectural discussions
- Lead our efforts working with customers with novel or frontier workloads so they can be successful running on Modal
- Translate learnings from frontier customers into a roadmap for our internal optimization platform and user-facing product, so that gains from optimization and research efforts are accessible to all of our users
- Establish standards for reliability and product excellence; ensure the team owns projects end-to-end, from spec through production
Cross-Functional Leadership
- Partner with business operations and compute strategy on continuing to develop our strategy for compute purchases across a variety of accelerators
- Collaborate with GTM on product launches, positioning, and improving win rates for inference opportunities
- Help guide the roadmap for teams building the infrastructure platform underlying inference, as well as adjacent product teams
YOU MAY BE A FIT IF:
- You have 10+ years of industry experience, including 3+ years in a leadership role
- You have a track record of building high-performance systems at scale
- You have a strong background in cloud infrastructure
- You have deep knowledge of low-level OS foundations (Linux kernel, file systems, containers, etc.)
NICE-TO-HAVE:
- Experience working with LLM inference in production
- Familiarity with underlying concepts like engines, kernels, routing, KV cache management, and speculative decoding
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorRemote (United States | Canada)
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УдалённоUnited Kingdom; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorNew York, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
УдалённоNew York, USA; San Francisco Bay Area, USA; Los Angeles, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
ОфисleadTokyo
ОфисleadSeoul, South Korea
ГибридLondon, UK
San Francisco, CA • New York, NY • United States
УдалённоCanada; United States
London, England
УдалённоSan Francisco; New York
УдалённоPortugal
ОфисleadSan Francisco
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