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Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are seeking an experienced and proactive Security Engineer to help us build, maintain, and continuously improve the security posture of our rapidly growing ML infrastructure platform. As one of the first dedicated security hires at Baseten, you will work cross-functionally with engineering and operations teams to ensure we’re meeting the highest standards of confidentiality, integrity, and availability. You’ll have an opportunity to shape our security strategy and best practices from the ground up, influencing the way our platform handles sensitive data for both internal and external stakeholders. RESPONSIBILITIES - Security architecture and design: Collaborate with engineering teams to design and implement secure systems and infrastructure, including cloud (AWS/GCP) environments and container orchestration platforms. - Vulnerability management: Lead proactive vulnerability assessments, pen tests, and remediation efforts to ensure our products and infrastructure remain secure. - Incident response: Develop and maintain incident response processes, including detection, analysis, containment, eradication, and post-incident reviews. - Identity and access management (IAM): Oversee IAM strategies and tools to ensure the right people have the right level of access to our systems and data. - Security compliance and audits: Work closely with operations to ensure compliance with relevant standards (e.g., SOC 2, ISO 27001) and assist with audits, policy creation, and risk assessments. - Employee security training: Develop and deliver security training programs and documentation to keep our team informed about best practices, social engineering threats, and secure coding standards. - DevSecOps integration: Partner with DevOps teams to embed security into the CI/CD pipeline, automating security checks and fostering a culture of “security as code.” REQUIREMENTS - 3+ years of experience in a Security Engineer or similar security-focused role, preferably in a fast-paced startup environment. - Strong knowledge of cloud security (AWS/GCP), container security, and infrastructure-as-code best practices. - Hands-on experience with security tooling (SIEM, IDS/IPS, vulnerability scanners) and scripting languages to automate security tasks. - Familiarity with compliance frameworks such as SOC 2, ISO 27001, and GDPR, and the ability to translate requirements into actionable security controls. - Incident response expertise, including forensic analysis and root cause investigation. - Excellent communication skills and the ability to collaborate with cross-functional teams to promote a security-first culture. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

150 000 – 250 000 $

Location: Home Based - Americas; Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies. You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results. We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus. Location: These opportunities are available in the APAC and AMER regions and are remote positions. The role entails: Strategic planning and analysis: preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success. Customer interactions and support to your team: resolve escalated customer issues requiring expertise or intervention ensuring timely resolution. Team management: passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth. Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board. Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do. What we are looking for in you Excellent academic results at school and university Bachelor’s or equivalent degree in Business, Communication or STEM subject Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries Track record of bringing exceptional Customer Success experience results Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem-solving and cross-team collaboration Experience growing and developing a CSM team Hands-on approach to using data to drive team activities and continuous improvement Willingness to travel up to 4 times a year for internal events Nice-to-have skills Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Staff Program Manager for our Central Engineering Operations team to help us reach our goals and help our Engineering team be the best that it can be! The mission for the Staff Program Manager, Central Engineering Operations, is to drive operational excellence and improve execution effectiveness across key Engineering and R&D areas. Our Engineering organization is grouped into a number of functional global groups that are utilizing various processes, systems, tools, and KPIs in order to jointly deliver best-in-class data pipelines and drive innovation. The role focuses on increasing engineering and R&D efficiency and effectiveness in delivering our strategic objectives by leading end-to-end major process and efficiency improvement projects and programs. As the majority of the processes belong to the software development industry, the role assumes you have broad experience in software development, leading multiple programs, and shipping software from start to finish. You have worked closely with cross-functional teams with design, research, product, and engineering. Preferably, you work at a tech company and are heavily involved in engineering operations, understanding how engineering and R&D processes work under the hood and how to take them to the next level, leveraging data-driven approaches. We want you to bring your passion for problem-solving, experience in the tech world, and the drive to help us get to the next level, and have some fun along the way. This is a full-time position based out of our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You’ll Do Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering and R&D processes to be simple, value-oriented, and scalable. Lead and manage engineering and R&D process enhancements to set up or improve engineering and cross-departmental processes, and be responsible for transitioning them to operational state (all in coordination with key stakeholders), resulting in documented, repeatable, and measurable processes. This includes end-to-end work from problem definition and data analysis through solution proposal, alignment with R&D leadership, and execution and adoption of the changes. Partner with engineering group leaders to improve planning, execution, and operational health within their organizations, with a particular focus on increasing the efficiency, stability, and effectiveness in the delivery of their strategic objectives. Support engineering leadership in quarterly planning, tracking OKRs, and driving execution against strategic priorities in consistent alignment with engineering-wide and R&D policies and practices. Provide technical leadership and guidance to the team of operations managers to manage engineering initiatives, solve problems, and optimize and automate routine operations, increasing the team's and engineering's value-added time. Work closely with senior engineers and leadership teams to ensure strict adherence to operational processes. Conduct audits and check-ins to identify areas for improvement and ensure continuous process refinement. Collaborate with operations managers and cross-functional partners to improve execution, automate workflows, and increase operational efficiency, and also directly contribute to the improvement and support of our internal knowledge management process and information structure in collaboration with other Ops and PMO teams. Manage R&D-wide initiatives. Coordinate and oversee the preparation, planning, and delivery of engineering updates, events, and R&D-wide initiatives, ensuring alignment with corporate goals. Drive operational excellence across R&D: spearhead and champion global operational strategies, focusing on optimizing engineering processes to be more efficient, scalable, and aligned with the company’s long-term vision. Skills We’re Looking For 6+ years of experience in technical/operations management in the technology/software development industry with technical expertise that enables you to define automation requirements, automate operational workflows, and perform data analysis using query languages and AI. Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish. Proven experience in optimizing operations on an Engineering and R&D scale, creating actionable plans, and managing execution to enhance operational effectiveness, efficiency, and scalability across multiple engineering teams and departments, and adhering to various compliance requirements. You can facilitate discussions with engineering subject matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), Quality, etc., in the context of engineering operations. Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building. Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels. A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills. Bonus Skills​ Experience driving projects end-to-end, and shipping complex, large-scale software projects with global teams utilizing different SDLCs. Familiarity with project management tools like Jira and analytical tools like Looker and Sigma. Experience working at cloud platforms and SaaS companies in the past is a plus. Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack. #LI-DC1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Washington, DC Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales.   In order to qualify for this exciting career opportunity, you must have a Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products. A typical day at Cohere might include: - Leading the technical talk track on customer calls. - Deep dives on customer problems and Cohere technology. - Designing novel enterprise solutions with bleeding-edge NLP technology. - Facilitating customer evaluations and PoC’s. - Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere. - Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs. - Working closely with our partners to develop a strategy for enabling and accelerating their customers. This career opportunity is a good match for you if you have: - Must have: Security Clearance - 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience. - 2+ years architecting or deploying NLP/AI/LLM Solutions. - A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies. - Comfortable working with Python and Jupyter Notebooks. - Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences. - High tolerance for ambiguity. - You can identify and implement high-impact processes in unstructured environments. - Preferred: Experience managing Kubernetes clusters - Preferred: Experience with networking (firewalls, DNS, cert management, etc)  - Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc) Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re hiring a Data Engineer to build and scale Baseten’s internal data platform. This role sits at the intersection of data engineering, analytics, and data science, transforming raw product and business data into reliable datasets that power decision-making. You’ll design the data models, pipelines, and analytics infrastructure that enable teams across Product, Engineering, Finance, Marketing, and Sales to understand usage and performance. This includes working with AI inference, infrastructure, and observability data to generate insights about the product, business operations and platform economics. You’ll partner closely with stakeholders to build robust, scalable pipelines, define company-wide metrics that inform strategy and planning. RESPONSIBILITIES - Design and maintain core data models and semantic layers - Develop and orchestrate batch and streaming data pipelines using technologies such as Apache Beam, Kafka, Airflow, or similar frameworks - Analyze inference and infrastructure telemetry, including data from OpenTelemetry, Grafana, and other observability tools - Define and maintain company-wide metrics across product usage, performance, and customer lifecycle - Enable self-service analytics through agents and tools, with well-structured semantic layers and context - Ensure data reliability and quality through testing, documentation, and governance PREFERRED QUALIFICATIONS - Understanding of inference metrics such as latency, throughput, token usage, and model performance - Experience supporting B2B SaaS and/or consumption-based platforms - Application of forecasting and predictive modeling (e.g., ARIMA, Prophet) to business processes BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. ABOUT THE ROLE *Open to hiring remote across the west coast — we also have offices in San Francisco and Seattle We're building a tool that makes content creation accessible for everyone, from individual creators to Fortune 500 enterprises. We're looking for people who are deeply versed in the Runway product and can take a strategic and creative view to Enterprise Support. If that's you, read on! WHAT YOU’LL DO - Manage customer inquiries across email, chat, Slack, focusing on complex cases requiring human judgment - Provide technical and creative support to enterprise customers via written communication and calls - Investigate technical issues and create detailed bug reports that save engineering time - QA test AI support automation for quality and accuracy - Partner with Customer Success on enterprise implementation and adoption, and collaborate cross-functionally with Product and Engineering teams - Stay current on product updates by actively using Runway - Contribute to knowledge base, documentation, and process improvements - Identify systemic issues from ticket patterns and calls, and proactively suggest improvements and operate autonomously - you know when to escalate vs. own a problem through resolution WHAT YOU’LL NEED - Experience with a mix of video editing, content creation, creative workflows, or generative AI tools - 3-5+ years in customer-facing technical roles (support, solutions engineering, CSM, technical account management) - Proven track record handling enterprise customers and complex escalations - History of working autonomously with minimal supervision - Examples of process improvements or systems you've built FOR YOUR APPLICATION: During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built - and that starts now! As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Build a Custom Runway Workflow: 1. Sign up for a free Runway account (no payment required) 2. Review these resources: 1. Tutorial https://academy.runwayml.com/workflows/using-workflows 2. Guide https://help.runwayml.com/hc/en-us/articles/45769159004691-Building-your-first-Workflows 3. Build a workflow based on your own creative idea or theme. 1. Your workflow should include at least 3 steps 2. Think about a real creative problem someone might solve with Runway 4. Submit in the application: 1. Screenshot of your completed workflow 2. Brief description (3-4 sentences): What's your creative concept? What does your workflow accomplish? Who would use this? Note: Free accounts can build workflows but can't run them - that's fine! We want to see your ability to learn the product and think creatively about how customers might use it. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE - We have an awesome and collaborative team that loves helping each other and brainstorming new ideas. - Our work is highly visible and directly impacts our users, product, revenue and brand. - We work deliberately and thoughtfully, but with quick iteration cycles. - Your designs will make an immediate impact on the product. - We work with every team in the company and maintain the visual language at Teleport. - Engineers at Teleport genuinely care about how the product works, and they are exceptional partners in the product development process. WHAT YOU'LL DO - Communicate design ideas through storyboards, diagrams, wireframes, high-fidelity designs, and interactive prototypes. - Collaborate with engineers to identify requirements and limitations throughout planning, design, and implementation phases. - Solve data scalability challenges with elegant user interfaces. - Test and validate new features and designs with user research. - Collaborate with fellow designers on a shared company-wide design system. - Advocate for design best practices and contribute to the design culture at Teleport. - Contribute to the overall design and decision-making process for product and design strategy. - Help build the brand for the product and company. - Create designs for upcoming products and features. - Identify pain points in the product and create designs to improve/fix them. - Test and validate new features, identifying ways to improve them.Add new components and documentation to the product design system. - Lead collaborative workshops to facilitate problem solving and creative thinking. WHAT WE'RE LOOKING FOR - Strong design background and online portfolio. - Understanding of information architecture, user experience, and interaction design best practices. - Experience with user research, especially moderated usability testing. - Mastery of responsive design: ability to support a range viewport sizes from widescreen monitors to mobile devices. - A positive attitude and collaboration skills. - Clear and direct communication, and skill at bringing clarity in ambiguous situations. - Skill at leading design reviews and collaborative workshops. - Experience engaging with and designing for technically complex workflows, and an ability to work closely with engineers to identify technical requirements and limitations. - Experience creating interfaces that organize and scale with large amounts of data. - Fluency in Figma and design and prototyping tools. HOW WE HIRE Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout. You'll start with a 30-minute recruiter screen, followed by a 45-minute Hiring Manager Intro, a 1-hour Portfolio Review, and a Product Design Challenge. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Remote - United Kingdom, Germany About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. We’re seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains while partnering across teams to drive great outcomes. You’re an excellent communicator who earns customer trust, understands complex systems quickly, and enjoys digging deep to find and resolve root causes. You’re comfortable participating in an occasional weekend or holiday on-call rotation (scheduled in advance) as part of our global coverage model. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do Solve interesting, technically complex cases for Vercel customers. Troubleshoot issues alongside Engineering; identify and drive fixes and mitigations. Partner with Product, Solutions, and Customer Success to provide guidance internally and externally. Develop and improve internal tools and scripts that increase team efficiency. Specialize in a given product area ( v0 ) and act as a domain owner within the team. Improve existing documentation and create new runbooks, guides, and internal processes. Assist Customer Success Managers with Enterprise requests and escalations. About You You lead by example and provide feedback to mentor other members of the team. You have hands-on experience using Vercel and v0 as a platform. You have modern development and architecture experience in the AI or web space (e.g., building LLM-powered apps, web services, or production web applications) and can explain these concepts to others. You have prior customer support experience in a technical role: troubleshooting customer cases, writing clear solutions, and proactively problem-solving. You enjoy engineering solutions to resolve root causes of recurring problems. You have strong written and verbal communication; able to explain complex systems clearly. You are comfortable working with a fully remote, globally distributed team. You have a passion for delivering a customer experience second to none. You are willing to participate in a weekend/holiday on-call rotation. Bonus If You: Have frontend development experience (e.g., React/Next.js). Enjoy technical writing for public docs or developer education. Have experience automating workflows with agentic services. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government). This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program Manage and grow relationships with service and commercial partners across AMER — including public sector and Federal clients — driving partner-influenced revenue and aligning on mutual success plans, critical metrics, and documented wins Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities, while identifying new co-marketing and co-selling motions that expand reach and unlock new use cases Evaluate and mature indirect sales motions in the context of Figma’s established sales model, recommending improvements that streamline execution and support long-term growth Educate and enable the partner ecosystem on Figma’s products, services, and AI capabilities, while building strong cross-functional relationships with Sales, Marketing, Customer Experience, Product, and other internal partners We'd love to hear from you if you have: 10+ years of professional experience in partnerships, business development, channel, or related GTM roles 3+ years of experience handling external GTM partners (e.g., SIs, agencies, consultancies, ISVs, resellers, marketplaces, or referral partners) Proven experience building partner programs or strategies from inception to execution, including defining important metrics and revenue goals Experience managing multiple strategic partner relationships simultaneously and driving measurable revenue outcomes While not required, it’s an added plus if you also have: Experience working with partners to influence or capture business within the U.S. Federal government Worked at a service organization or channel partner in a direct GTM capacity Sold to product, design, or technical audiences Familiar with UX/UI design principles, collaboration tools, or digital product development workflows Exposure to a sales methodology (e.g., MEDDICC, Command of the Message) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Solutions Architect on the Field Engineering team, you will be the trusted technical advisor to enterprise customers across pre-sales and post-sales, for teams running AI and web workloads on Vercel. You will qualify technical fit, design future-state architectures, and run evaluations and proofs of concept before the deal, then guide adoption as lead architect after it, bringing in Professional Services, Developer Success, Product, and Engineering when customers need them. This is a hybrid role based in Austin, New York City, or San Francisco, with three days a week in the office. What you'll do Lead technical discovery with Sales, qualify use cases, and design target architectures for AI agents and web applications on Vercel Own proofs of concept (POCs) and pilots end to end: set success criteria, guide implementation, and document outcomes for executive buyers Build and deliver tailored demos, technical presentations, and workshops for developer and executive audiences Act as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, and migrations, and tuning performance with Core Web Vitals and observability data Run customer security, compliance, and architecture reviews, and feed recurring field gaps back to Product and Engineering What you need 5+ years experience in a customer-facing technical role such as solutions architect, sales engineer, or platform architect, working with web or cloud platforms Hands-on JavaScript and TypeScript experience, including reviewing production application code built with Next.js, React, or another modern framework Designed enterprise architectures covering web performance, caching, networking, and security on AWS, Microsoft Azure, or Google Cloud Platform (GCP) Ran technical evaluations or POCs on enterprise deals with both executive and developer stakeholders Bonus if you Built and shipped an AI-powered application or agent, for example with the AI SDK Led a large-scale migration to a cloud-native or composable architecture (headless CMS, commerce, identity) Supported customer security reviews against SOC 2, PCI DSS, or HIPAA Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-DNI Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We are looking for an GTM Engineer where you won’t just be using our tools—you’ll be the "First Customer," building the AI-native systems that power our technical support, onboarding, and customer success engines. You will own the technical roadmap for how LangChain supports its users. Your goal is to drive massive case deflection and a premium onboarding experience by building autonomous agents that solve complex technical problems before a human ever needs to step in. This is a role for a builder-operator who can identify a friction point in the customer journey and ship a production-grade agentic solution to fix it. YOU WILL: - Architect Customer Agents: Design and deploy production-grade agents (using LangGraph and LangSmith) that handle technical support queries, troubleshoot integrations, and guide users through complex onboarding flows. - Drive Case Deflection: Analyze customer friction points and build self-service AI systems that significantly reduce support volume while improving the quality of the customer experience. - Own the Domain: Act as the product owner and the technical muscle proactively identifying opportunities for improvement, propose architectures, and own the full lifecycle of the systems you build. - Dogfood the Stack: Be a key member of the feedback loop for our product team. As you build complex systems for our customers, you’ll identify gaps in our frameworks and contribute back to the LangChain and LangGraph open-source ecosystem. - Build Onboarding Workflows: Develop "AI-native onboarding" experiences that help enterprise customers move from prototypes to production faster by automating documentation retrieval and code generation. WHAT WE ARE LOOKING FOR: - AI-Native Developer: You have a deep understanding of the LLM stack: prompting, retrieval (RAG), cognitive architectures, and agentic loops. You have likely already built with LangChain or LangGraph. - Engineering Foundation: You are a strong software engineer (typically 3+ years) with at least 1 year of experience specifically shipping LLM systems in production. - Self-Directed "Founder" Mentality: You don't need a ticket to tell you what to fix. You are comfortable navigating ambiguity, identifying high-impact problems, and driving them to completion autonomously. - Full-Stack Capability: Strong coding skills in Python or TypeScript (ideally both) and the ability to build end-to-end applications. - Customer-Centric: You enjoy the intersection of high-level engineering and direct customer impact. You can translate a customer's technical pain point into a scalable system architecture. Nice to Haves: - Expertise with LangSmith for evaluation and monitoring. - Experience building or maintaining open-source projects. - A background in technical consulting, solutions engineering, or high-growth GTM teams. Compensation: - We offer competitive compensation that includes base salary, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. - Salary: $160K - $180K Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: As a member of the AI Gateway Team, you will be responsible for developing and enhancing our AI Gateway platform, which provides a unified API for accessing hundreds of AI models from multiple providers. You will collaborate with a remote and distributed team of engineers to build reliable, low-latency systems that handle rate limiting, intelligent failovers, and seamless integrations, enabling developers to ship AI-powered applications without managing provider-specific complexities. This role focuses on ensuring production-ready reliability for AI workloads, including automatic fallbacks during outages and consistent performance across providers like OpenAI, Anthropic, Google, and more. What You Will Do: Contribute to the design, implementation, and maintenance of the AI Gateway platform, emphasizing features like unified API endpoints, rate limit management, and intelligent failover mechanisms to boost uptime and reliability. Write clean, efficient, and well-documented code, conducting thorough testing to ensure low-latency responses and stability for high-volume AI inference requests. Collaborate with cross-functional teams, including product managers, AI researchers, and infrastructure engineers, to integrate new AI providers and models while addressing scalability and performance challenges. Engage with the open-source community, contribute to AI SDK and related projects, and align with Vercel's ethos of fostering developer tools. Gather user feedback and analytics to drive innovations in AI Gateway, such as enhanced billing unification, provider-agnostic authentication, and analytics for usage insights. About You: 5+ years of relevant experience Strong proficiency in JavaScript/TypeScript and experience with backend development, APIs, and cloud infrastructure Experience with AI/ML integrations, API gateways, distributed systems, or handling high-throughput services (e.g., rate limiting, caching, failovers) Experience contributing to or participating in open source projects Excellent communication skills and the ability to work effectively in a collaborative team environment Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote - United Kingdom, Germany About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads. If you’re based within commuting distance of our London or Berlin office, the role includes in-office anchor days. What You Will Do Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities. Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics). Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform. Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented. Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel. Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement. Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions. Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements. Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer. Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel. Some travel elements are expected relating to industry events, customer on-sites. About You You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms. You bring strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and are comfortable reviewing and discussing application code with engineering teams. You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures. You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility. You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments. You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation. You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures. You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work. Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK. Bonus If You Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms. Have worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers). Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms. Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are: - Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself. - Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure. - Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul. - Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you What You'll Bring - BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.  - 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles. - Linux administration skills. - Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus. - A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus.  - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC. - Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise. - Outstanding soft skills, excellent verbal and written communication skills. - Project management experience and the ability to handle multiple clients simultaneously. - Strong organizational skills. What You'll Be Doing - Design solution architecture for Teleport in a customer environment - Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer. - Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases. - Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization. - Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport. - Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization. - Document the customer's business goals and challenges to align Teleport to provide the most value possible. - Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions. - Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities. - Collaborate with Sales and Product to provide valuable feedback for product improvement. - Support our broader Teleport customer base seeking new solutions and best practice recommendations. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Home based - EMEA; Office Based - London, UK Tax Senior Associate Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Tax Senior Associate, reporting to the CFO. This role covers multiple Canonical corporate entities in several countries. We have a preference for candidates in EMEA time zones. This is a unique opportunity for an astute and forward-thinking tax professional to build a tax function from the ground up at a profitable, fast-growing technology company. We're looking for someone with a keen interest in technology and how technology is changing the tax profession, who can translate that insight into a modern, effective strategy and hands-on execution. Reporting directly to the CFO, you will design and own the tax processes that support our global expansion. Your primary challenge will be navigating the complexity of the evolving global environment in which we operate, where tax rules are constantly evolving. You will work with the CFO to establish a scalable and efficient framework fit for a dynamic, global software business—tackling everything from digital services taxes to leveraging new tax technologies. In our selection process, we prioritize intellect and strategic thinking over years of experience. We are looking for someone with a strong academic background, a professional qualification in accounting and tax and demonstrable exposure to global tax considerations in a multinational context. Location: This role will be based remotely in the EMEA region, or may be office based in London, UK The role entails Manage and coordinate the preparation and review of corporate tax, VAT, and other relevant tax returns for our entities, ensuring timely and accurate filings Work with external advisers to develop transfer pricing documentation and tax planning initiatives and lead their implementation Act as a key point of contact for tax authority audits and enquiries, preparing responses and supporting documentation in collaboration with external advisors. Identify opportunities to streamline and improve tax processes, controls, and data management to enhance efficiency and accuracy particularly using technology and automation Manage and run tax provisioning and reporting under IFRS, including calculating effective tax rates and preparing tax-related disclosures for financial statements Work closely with the wider finance team, legal, and business operations to provide tax support and ensure cross-functional alignment Monitor changes in tax legislation across the regions in which we operate and assess their potential impact on the company. What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in business, finance, economics, technology or other quantitative field Fully qualified accountant (ACA, ACCA, CIMA) and tax advisor (CTA, ADIT or equivalent) A minimum of 3-5 years of relevant tax experience, gained within a Big 4/Top 10 accounting firm or a multinational in-house tax team. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Excellent interpersonal skills, curiosity, flexibility, and accountability Strong interpersonal and communication skills, with the ability to explain complex tax concepts to non-tax stakeholders Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year for company events up to two weeks long Nice-to-have skills Leadership ability Software or tech industry experience Public company finance and reporting experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Hybrid - London, Berlin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About The Role: We are looking for a Senior Forward-Deployed Engineer to join our Professional Services team. This role is focused on working directly alongside developer teams in our most strategic enterprise customers to drive transformational outcomes across frontend modernization, platform migrations, and AI adoption. In this role, you will lead complex Next.js migrations, architect high-performance applications, and build production AI solutions - all within customer environments. You'll work hands-on-keyboard alongside customer teams, whether you're migrating a legacy React application to App Router, conducting a deep-dive code audit, or deploying production agents using Vercel's eve framework and AI SDK. Our Forward-Deployed Engineers operate with high agency and autonomy. You'll navigate ambiguous enterprise environments, assess technical debt, design migration strategies, and deliver measurable business value - all while building long-term relationships that expand our partnership with each customer. There are two main profiles for this role: Next.js experts, and AI builders. Next.js experts work on deep customer code optimization, performance audits, AEO and SEO, and teaching customers how to build Next.js apps with AI instrumentation - such as Claude Code, Codex, Cursor, etc with Next.js and Vercel agent skills. The AI builder profile is less focused on deep Next.js experience, and more on identifying, evangelizing, and building AI applications and agentic workflows. Your job in this role will be to understand customers’ businesses, scope, design, and build AI agents, and prove their value. The two profiles are not mutually exclusive and we appreciate expertise in both. You will report to the Global Manager of Forward Deployed Engineering. This role is remote-first with travel to customer sites expected occasionally. Travel requirements vary, but most of our engineers travel no more than 3-4 days every other month. What You Will Do: Build production AI solutions using Vercel's eve framework, AI SDK, and AI Cloud infrastructure, including conversational interfaces, production agents, MCP servers, and agentic workflows that transform customer operations. Lead complex frontend migrations - modernizing legacy React, Vue, or other frameworks to Next.js, including Pages to App Router transitions, incremental adoption strategies, and large-scale codebase transformations. Automation of migrations is key to engineering efficiency. Conduct code audits and help analyze and improve website performance , analyzing customer codebases for performance bottlenecks, architectural anti-patterns, and optimization opportunities - delivering actionable roadmaps that drive measurable improvements. Architect and implement high-performance Next.js applications , leveraging App Router, Server Components, streaming, ISR, and advanced rendering strategies to meet enterprise scale and performance requirements. Embed with strategic customers to build production applications - working within their systems, understanding their constraints, and shipping TypeScript code that goes live. Drive enablement and knowledge transfer through workshops, pair programming, and documentation - ensuring customer teams can extend and maintain solutions independently. Navigate complex enterprise environments by building relationships with stakeholders across engineering, product, and executive teams - translating technical capabilities into business outcomes. Contribute to our service evolution by identifying repeatable patterns, building reusable components, and sharing implementation insights back to Product and Engineering teams. About You: 6+ years of experience in software engineering with at least 2 years in a customer-facing technical role (consulting, solutions architecture, forward deployed engineering, or technical founder experience). Experience using AI instrumentation such as harnesses, skills, and MCPs to build and deploy web applications, backend systems, and/or agentic workflows. High agency with comfort in ambiguity - you thrive when given a problem to solve rather than a task to complete, and you can navigate complex organizations to create a plan and drive a project. Exceptional communication skills with the ability to conduct technical discovery, present to executives, mentor engineers, and build lasting customer relationships - all with a low-ego, collaborative approach. Business acumen to understand customer objectives, translate technical capabilities into ROI, and identify expansion opportunities throughout engagement lifecycles. Willingness to travel occasionally to customer sites for embedded work and relationship building. Next.js-focused Candidates: Expert-level TypeScript skills - You are fluent in TypeScript and have strong opinions on type safety, patterns, and tooling. Deep expertise in Next.js , with a proven track record of architecting and delivering complex applications using App Router, Server Components, server-side rendering (SSR), static generation (SSG), and incremental static regeneration (ISR), and personalization. Demonstrated experience leading frontend migrations - you've converted legacy applications to Next.js, navigated incremental adoption strategies, and understand the challenges of migrating large codebases in production environments. Mastery of React and its ecosystem, including advanced state management, performance optimization, and modern patterns like streaming, suspense, and concurrent features. AI-focused Candidates: Production experience with LLMs and AI applications , including agent development, cloud sandbox & filesystem agent patterns, human-in-the-loop patterns, and value optimization. Familiarity with Vercel's eve framework and AI SDK is strongly preferred. Ability to identify business cases for AI agents - many customers need guidance not only on how to build AI agents, but where and why to use AI. You’ll need to listen and understand a day-in-the-life of customers’ teams to build proposals. Bonus if you: Have led enterprise AI transformation initiatives, including building production agents that automated manual processes or replaced legacy systems. Have taught others how to develop software using AI, best practices for building agents, harnesses, skills, and MCPs. Have led large-scale migrations from legacy frameworks (Create React App, Gatsby, custom webpack setups) to Next.js in enterprise environments. Have expertise in performance optimization and Core Web Vitals, with experience diagnosing and fixing LCP, CLS, and INP issues at scale. Have contributed to the Next.js, React, or AI SDK open-source projects, or maintain popular related libraries. Have experience with enterprise deployment patterns including security reviews, compliance requirements, and multi-region architectures. Have a background in financial services, healthcare, retail/e-commerce, or media - industries with complex frontend ecosystems and growing AI adoption. Have spoken at conferences or published thought leadership on frontend architecture, migrations, or AI applications. Benefits: Great compensation package and stock options. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays. Remote Friendly - Work with teammates from different time zones across the globe. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States & Canada Workplace: Remote About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the role 💭 We're at an inflection point for what it means to build for developers and agents. The way engineers discover, integrate, and work with APIs is changing fast, and we're actively building the infrastructure to meet that shift. Developers still integrate WorkOS, but increasingly their agents do it for them. This team owns every way into WorkOS that isn't the dashboard: SDKs in 9 languages, now generated from our API spec; an AI installer CLI that sets up AuthKit in any project; our MCP servers and agent skills; and other not released projects we're building in-house. You'd ship daily with agents as collaborators, and your code goes into other people's apps. The roadmap comes from watching real integrations: friction logs, shared customer Slack channels and telemetry. The goal is that when a developer (or their agent) needs enterprise-ready auth, WorkOS is the easiest path forward regardless of stack, language, or how they're building. What you'll work on - Ship agent tools and skills so developers (and their agents) can integrate WorkOS without friction - Write evaluations to measure whether what you ship actually improves developer outcomes - Talk to customers, surface insights, and translate them into roadmap - Contribute to the architecture and tooling for fully generated, polyglot SDK pipelines — so a change to the API propagates cleanly across all languages - Own and evolve SDKs across our seven supported languages (Node/TypeScript, Python, Ruby, Go, Java, PHP, .NET) and framework libraries like our Next.js, Remix, and TanStack integrations - Build and extend AI-native documentation systems as structured context that makes WorkOS work well in Cursor, Claude, Copilot, and agentic workflows - Represent WorkOS publicly through docs, blog posts, OSS, and occasional conference appearances - Build developer tooling like the WorkOS CLI that make complex integrations feel trivial What we're looking for - 5+ years of software development experience with a real track record of shipping and maintaining SDKs or OSS projects - Deep fluency in at least three of our supported languages; you should have strong opinions about what idiomatic code looks like in each - Experience with or genuine excitement about AI-native tooling: agent SDKs, context engineering, evals, LLM-powered CLIs - Interest in documentation as infrastructure, not just prose - Strong instincts for what makes a developer experience good vs. merely functional - Experience owning projects end-to-end and driving decisions based on customer impact Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Home Based - APAC The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following motions: Mass - small and medium businesses starting their journey with Canonical Focus - strategic and Enterprise customers Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Digital), including our Store customers, through campaign management and customer requests. Location:  This role will be based remotely in the APAC region. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for: Native Japanese level required with excellent command of English, both mandatory Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. Additional skills that you might also bring Experience with Salesforce, Jira and CRMs What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote