В рамках роли бизнес-аналитика в сфере GovTech предстоит работать с государственным ведомством, которое занимается цифровой трансформацией, проектами «умного города» и развитием ИТ-инфраструктуры в Москве. Требуется специалист уровня Middle или Senior, готовый к гибридному формату работы в Москве. Основные задачи включают анализ бизнес-процессов, взаимодействие с заинтересованными сторонами и поддержку инициатив по внедрению современных цифровых решений в государственном секторе.
Задачи:
— Управлять производством контента от идеи до публикации.
— Один человек отвечает за short-form (Reels, Shorts), второй — за YouTube long-form.
— Проводить ресерч трендов и составлять список идей.
— Давать задачи команде ресерча и создавать первый драфт сценария.
— Управлять монтажёрами и дизайнерами, проверять монтаж.
— Публиковать контент, проводить trial reels и аналитику.
— KPI: привлечённые клиенты.
Требования:
— Желание стать топ-1% экспертом по контенту.
— Опыт не обязателен.
— Важны организованность, сильный ресерч и умение доводить дела до конца.
— Опыт в креативном агентстве или маркетинге будет плюсом.
— Обязателен свободный английский.
Условия:
— Подчинение напрямую founder и CEO (ex-BCG, руководил розничным некредитным бизнесом Озон, вырастил с нуля до топ-5 в России).
— Удалённая работа, в дальнейшем возможна релокация в Эмираты.
— Возможна занятость full-time или part-time.
— Оплата в USD, зависит от seniority.
The Director of Medical Science Liaison (Western US) at Compass Pathways will lead and develop a high-performing field medical team focused on impactful scientific engagement within the neuroscience and mental health community.
This role is responsible for translating Compass’s medical strategy into effective field activities, overseeing MSL operations across a defined region, and ensuring consistent, high-quality scientific exchange with external stakeholders.
The Director will drive execution of the national medical affairs plan, coach and mentor MSLs to enhance scientific credibility and performance, and partner closely with cross-functional teams to ensure that field insights help inform medical strategy, clinical development, and educational initiatives.
At this level, the role also supports the growth of Compass’s treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD) franchises by reinforcing scientific leadership, shaping medical engagement plans, and advancing relationships with key external experts and thought leaders.
Location: Remote on the West Coast, USA.
Reports to: Senior Director, Medical Science Liaison.
Roles and responsibilities:
— Lead, coach, and develop a high-performing MSL team within a region, setting clear expectations for scientific excellence, compliance, and professional growth
— Foster a culture of scientific rigor, collaboration, accountability, and continuous improvement within Field Medical
— Translate medical strategy into effective field execution, ensuring consistent, high-quality scientific engagement across territories
— Oversee territory planning, stakeholder prioritization, and deployment of field medical resources
— Ensure the timely collection, synthesis, and communication of actionable medical insights from the field to inform clinical development, medical strategy, and education planning
— Maintain awareness of emerging science, treatment landscape developments, and competitive activity relevant to TRD and PTSD
— Support medical education initiatives, advisory boards, and scientific congress engagement at the regional or national level
— Contribute to the evolution of Medical Affairs processes, training, tools, and metrics to support a growing field medical organization
— Liaise cross-functionally with Clinical Development, Market Access, Government Affairs, and other internal teams to align field medical activities with organizational priorities
Candidate Profile:
— Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD)
— At least 3 years of Medical Science Liaison experience
— Proven field medical leader with demonstrated ability to manage projects and cross-functional relationships
— Preference for candidates with background/experience in neuroscience, psychiatry or psychology
— Experience managing and supporting direct reports required
— Experience in pre-commercial or early-launch environments preferred
— Ability to travel up to 50-75%, including overnight stays and weekends, as needed
— A thoughtful leader
— Highly organized and accountable
— Excellent verbal and written communication, listening skills, and emotional intelligence
— Proven experience of self-motivation, accountability, integrity & teamwork
— Passion for improving and transforming mental health – full alignment with Compass values
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Base salary per annum: $55,000 - $90,000 USD (estimated)
Benefits include flexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and financial health.
Equal opportunities and reasonable accommodation are provided. Compass Pathways is an equal opportunity employer and does not discriminate based on protected characteristics.
Sponsorship: The company cannot sponsor employment visas and only accepts applications from candidates with employment rights in the country to which they are applying.
Data Privacy: All data is confidential and protected by legal and data privacy requirements.
УдалённоmiddleГеография найма не уточнена
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Задачи:
— Онбординг новых агентств: сбор брифов, согласование сегментов, креативов и интеграций
— Запуск и ведение пилотных кампаний, контроль выполнения KPI
— Регулярная отчётность перед агентствами по результатам кампаний
— Развитие текущих партнёров: поиск точек роста, апсейл новых инструментов и каналов (SMS, push-добивка), масштабирование бюджетов
— Аккаунтинг и удержание клиентов
— Еженедельный мониторинг ключевых метрик кампаний (CPA, ROMI, охваты)
— Формирование рекомендаций по оптимизации кампаний на основе данных
— Регулярные бизнес-ревью с партнёрами, контроль выполнения SLA
— Кросс-функциональное взаимодействие с командой
— Сбор и передача обратной связи от агентств в продукт
— Координация с технической командой по вопросам интеграций и трекинга
— Совместная работа с продажами при передаче новых клиентов в аккаунтинг
Ожидаемый результат за 6 месяцев:
— Все переданные бизнесом агентства успешно онбордированы и запущены
— Не менее 70% пилотов переведены в постоянное масштабирование
— Выстроен регулярный аккаунтинг: ежемесячные бизнес-ревью, контроль выполнения KPI, отчётность
— Доля агентств, продолжающих работу, >80%.
Требования:
Обязательно:
— Опыт аккаунт-менеджмента / клиентского сервиса в AdTech / digital-рекламе / programmatic — от 2 лет
— Работа с агентствами (performance/digital/media) на уровне руководителей закупок / медийных директоров
— Понимание programmatic-закупок, рекламных инвентарей (баннеры, видео, native), систем атрибуции и трекинга
— Работа с бюджетами от 1 млн ₽ и выше
— Уверенное владение Excel / Google Sheets (сводные, визуализация данных).
Будет преимуществом:
— Опыт работы в программатик-платформах
— Знание телеком-данных и big data
— Английский язык (Intermediate+)
Ключевые компетенции :
— Клиентоориентированность и системность
— Внимание к деталям, ответственность за результат
— Умение работать с большим объёмом данных и приоритизировать задачи
— Коммуникабельность, умение выстраивать долгосрочные партнёрские отношения.
Условия:
— Оформление по ТК РФ
— Доход: фикс + ежемесячный KPI-бонус
— Бенефиты: оплата мобильной связи и транспортных расходов
— Формат: гибрид, Москва
— Среда: быстрорастущий FinTech-продукт с плоской иерархией, минимум бюрократии, работа напрямую с Product Owners
— Карьера: рост до Senior Account Manager / Team Lead
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Pricing & Order Operations Analyst
to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.
You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk.
Reporting & Prioritization
Reports to the Order Operations & Monetization lead, Jamie Calkins.
The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work
.
This is a hybrid role, 1-2 days in the office.
Technologies You’ll Use
Salesforce CPQ
Jira
Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
Notion
Metronome
Hex
What You’ll Do
Pricing Operations & QTC Support
Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
UAT & Testing
Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
Order Operations
Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff.
Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems.
Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.
Skills We’re Looking For
2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
Strong attention to detail and comfort performing structured, repeatable testing work.
Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary.
Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight.
Bonus Skills
Exposure to Revenue Recognition or Professional Services systems and processes.
#LI-REMOTE
#LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$119,641
—
$143,575 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Pricing & Order Operations Analyst
to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.
You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk.
Reporting & Prioritization
Reports to the Order Operations & Monetization lead, Jamie Calkins.
The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work.
This is a hybrid role, 1-2 days in the office.
Technologies You’ll Use
Salesforce CPQ
Jira
Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
Notion
Metronome
Hex
What You’ll Do
Pricing Operations & QTC Support
Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
UAT & Testing
Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
Order Operations
Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff.
Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems.
Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.
Skills We’re Looking For
2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
Strong attention to detail and comfort performing structured, repeatable testing work.
Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary.
Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
A proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk without heavy oversight.
Bonus Skills
Exposure to Revenue Recognition or Professional Services systems and processes.
#LI-REMOTE
#LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$119,641
—
$143,575 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a founding Sales Development Representative for Ramp’s Strategic segment. You drive outbound prospecting and pipeline generation within a critical growth segment for Ramp.
You’ll partner with Account Executives, Leadership, Marketing, and Product to drive the Top-of-Funnel strategy and execute against business goals.
What You'll Do
- Help build the strategic account motion at Ramp — sourcing deals, bridging introductions, and progressing sales opportunities in the pipeline.
- Own a named book of Strategic Enterprise accounts (5,000+ employees), building durable coverage and pipeline across a smaller, higher-value set.
- Develop account plans with your AE: prioritize accounts, map the buying group, identify the "why now," and align on a path to engagement.
- Research and engage finance leaders through personalized, multi-channel outreach; qualify prospects through consultative discovery.
- Coordinate with AEs, Marketing, Partnerships, and Events to use warm introductions, executive programs, and customer stories effectively.
- Use AI tools thoughtfully to strengthen research, prioritization, and personalization — validating outputs before using them.
- Maintain accurate prospect and activity data in Salesforce; use performance data to improve outreach quality.
What You'll Need
- Proven SDR/BDR, closing, or equivalent quota-carrying experience, with measurable evidence of attainment or overachievement.
- Experience working a named-account or account-based motion — prioritizing accounts and tailoring outreach to senior or complex buyers.
- Proven ability to partner with Account Executives on account strategy, meeting prep, and deal progression.
- Strong discovery, objection-handling, and written/verbal communication skills.
- A builder mindset: diagnose results, form a point of view, adapt, and turn what works into repeatable practice.
- Ability to operate independently in an evolving motion — creating structure, managing ambiguity, and raising issues early.
- Interest in building a long-term sales career and taking on the scope of a Strategic SDR role.
Nice to Haves
- Experience selling into large, complex, or enterprise organizations with multiple stakeholders and longer buying cycles.
- Experience selling into finance, accounting, or operations teams, or familiarity with finance workflows (expense, AP, procurement, ERPs).
- Familiarity with Salesforce, sales engagement platforms, or account research/intent tools.
- Prior experience scaling a new team or motion, or working with partner ecosystems and field events.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small businesses, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Our VP People Experience (PX / HR) Partnering will serve as both a direct HR Business Partner to senior leaders and a leader of teams providing HR Business Partnering and Advisory services across the business. You will report directly to the EGM PX Enablement and HR Partnering, playing an important role to develop, embed and deliver on our global People strategy
WHAT YOU’LL DO
To thrive in this role, you will love working in the business as well as mentoring, coaching and growing your team. The combination of leadership, business partnership and hands-on collaboration requires someone who embraces challenges, competing priorities and the ability to make an impact.
- Provide strategic HR Business Partnering support to XLT member(s) and lead the Business Partners supporting your XLT members function and their leadership teams.
- Provide leadership and Business Partner guidance to the Managing Director of North America on regional issues impacting North America, with specific focus on the U.S. and Canada.
- Work closely with the other GM/VPs of PX/HR Partnering to ensure strong collaboration and communication to align with a ‘one team’ approach across all of HR Partnering. Together you will evolve and drive our strategic business HR partnering objectives, ensuring that consistent and impactful people programs are delivered in alignment with the global people strategy.
- Collaborate with your peers in PX Center of Excellence teams (OD, Remuneration, Workplace), working as one team seamlessly across our global locations and with our global PX team embodying ‘we make it together’.
- Identify the unique skills and development opportunities across your team to ensure they are working to demonstrate or role model the capabilities in our PX Capability Framework.
- Serve as a trusted advisor to your XLT member(s) providing ongoing support & guidance with all aspects of People Experience inclusive of talent management, annual team calibration, organisational design, restructures, and much more.
- Support complex, sensitive and/or high risk ER issues when required.
- Maintain an in-depth knowledge of employment legislation and practices, advising on risks and ensuring regulatory compliance. Act as HR partner with the legal team/external lawyers as needed/required.
- Utilize data to strategically analyse trends and metrics in partnership with the team to develop solutions, programs and policies aligned to priorities.
- Working closely with our Talent teams you will ensure recruitment priorities are met and drive workforce planning for your portfolio.
- Ensure COEs have an understanding of priorities in the Business Services portfolios and work in partnership to ensure programs and resources are developed that are relevant and timely.
- Build a positive employee experience that empowers Xeros to thrive and leads to improved business performance.
- Play an important role across the PXP function to test, experiment and improve how we work inline with our PX Transformation and team evolutions.
- Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed.
- Proactively understand and manage risks as they relate to your role.
- Proactively understand and manage compliance and regulatory obligations for your areas of responsibility.
SUCCESS LOOKS LIKE
- The reputation of the People function at Xero is upheld, in terms of providing highly credible, strategic, efficient and appropriate HR advice.
- Strong working relationships are maintained with key stakeholders, team members and peers.
- You are a trusted advisor to your XLT member(s) and their leadership team.
- Your team is highly engaged and understands how they contribute to the PX objectives and the overall success of Xero.
- Your team operates with psychological safety and a sense of collaboration, open & direct communication and consistent touch points for feedback.
- The HR advice provided (and documentation prepared) is of a high quality standard, is timely and accurate.
- People are treated with dignity and respect at all times.
- Feedback from business stakeholders about the quality of service/advice/coaching/challenge provided is positive.
- Xero meets all legislative compliance requirements at all times balancing risk with pragmatism.
- Contributing to a positive working environment and culture throughout Xero that aligns with our Values both within your own team, across all of PX and the business.
WHAT YOU’LL BRING WITH YOU
Critical competencies
Experience
- Business Insight - Shows ample business and industry knowledge. Maintains good business knowledge and uses it to make sound decisions for the organisation. Responds effectively to changing market dynamics and new business information.
- Collaborates - Seeks out a broad range of perspectives and takes clear steps to address the major barriers to collaboration. Creates a culture where people feel able to express themselves with honesty; urges teamwork with other groups, functions, and teams.
- Plans and Aligns -Distributes organisational resources in a way that aligns with strategic plans and priorities. Takes steps to coordinate and align plans across teams. Supports strategic objectives with aggressive yet realistic time frames.
- Ensures accountability - Emphasises accountability and takes clear action to ensure that the organisation meets its commitments. Uses key indicators, processes and management systems to monitor the organisation’s performance against goals.
- Strategic mindset - Considers multiple scenarios to best prepare the organisation for potential changes and possibilities. Ensures organisational strategies from various units are aligned and integrated for optimal competitive advantage.
- Communicates effectively - Takes steps to create forums where people can express themselves openly and regularly. Delivers messages effectively to groups ranging from direct reports to senior executives. Explains strategic / major initiatives in a candid, timely, and appropriate manner.
- Manages complexity- Understands the systematic elements of issues; sees the major connections, linkages and interdependencies of problems. Takes steps to ensure the organisation has the resources and processes in place to gather the information it needs. Integrates the relevant pieces of information to gain a solid understanding of the issues.
- Instills trust - Demonstrates dependability and builds a team with a reputation for living up to its commitments. Gains others’ trust and respect by showing consistency between what is said and what is done. Acts as a role model for honesty and transparency.
- Demonstrated experience in leadership roles, covering the broad generalist spectrum of HR within fast paced, high performing organisations.
- Experience developing people related strategies and plans to achieve business outcomes.
- Success in developing and leading high performing teams.
- Deep understanding of multiple HR disciplines, including remuneration practices, employee relations, diversity, performance management, and relevant employment legislation.
- Experience working with and coaching senior executive stakeholders on complex people issues.
- Degree, Post Graduate or equivalent work experience.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $275K-$300K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Remote
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
The Solutions Consultant becomes an expert in the Tubular platform, demonstrating its value to media companies and brands. Working closely with Sales, Customer Success, Product, Engineering, and Marketing, the role translates prospect needs and KPIs into compelling value propositions, manages demos and trials against clear success criteria, and supports API opportunities. This is an individual contributor role within Solutions Consulting, applying team methodologies and developing expertise at the intersection of data, media and sales.
Who We’re Looking For
Become a Tubular Social Video platform and customer expert, demonstrating at both a granular and high level the value the software provides to prospects.
Strategically craft effective and compelling value propositions that incorporate prospects’ KPIs to advance the buying process.
Manage the prospect demo and trial process with assigned sales representatives, ensuring prospects reach clear success criteria and understand the value of the platform.
Ask relevant probing questions to validate business issues and frame the Chartbeat solution around identified client needs.
Lead the scoping, qualification and estimation of API opportunities in collaboration with Engineering and Sales, ensuring prospects understand integration requirements and timelines; seek senior or manager support where complexity requires it.
Partner closely with Sales and Customer Success on active deals and accounts, supporting prospects and clients throughout the buying process and providing clear handoffs of requirements and agreed scope to Customer Success or implementation teams.
Collaborate with Marketing and PMM to identify custom collateral and materials that strengthen the sales process and improve conversion.
Work with Product and Engineering to channel customer-facing feedback into roadmap decisions and surface technical insights that improve the platform.
Track demo and trial-related metrics to optimise the impact of Solutions Consulting on sales processes and contribute practical feedback to team improvements.
Apply team methodologies and adopt and iterate on AI-assisted workflows to improve day-to-day work, sharing useful practices with the team.
Requirements
2–4 years of experience in a client-facing role at a SaaS, media analytics or data vendor, ideally supporting media companies or brands. Experience in a complex B2B or enterprise sales environment is a strong plus.
Strong understanding of the social video and branded content ecosystem, including how YouTube, TikTok and Instagram drive measurable business outcomes for media companies and brands.
Ability to independently interpret data, identify trends and build clear narratives from raw numbers; solid understanding of media business models and how content performance data informs editorial and commercial decisions.
Ability to communicate Chartbeat’s business value succinctly, work with key stakeholders to prove ROI, and learn the unique business needs of a broad spectrum of companies.
Strong listening skills and the ability to translate prospect needs into specific use cases and platform functionality.
Basic understanding of APIs and data integrations; confidence discussing technical requirements with technical and non-technical stakeholders.
Comfort collaborating with sales personalities and thriving in a fast-paced startup environment.
Comfort experimenting with AI tools and adopting and iterating on AI-assisted workflows.
Business fluency in English and Spanish is preferred; proficiency in Portuguese is a plus.
Demonstrated ability to manage multiple concurrent customer opportunities and structured technical evaluations or proof-of-concept engagements, maintaining clear success criteria, timelines and stakeholder follow-through.
Confidence presenting to technical, commercial and executive audiences, adapting communication style and handling questions or objections effectively in live customer settings.
Strong written communication skills, including the ability to contribute to RFI/RFP responses, solution documentation and customer technical due-diligence materials.
Working knowledge of relevant competitors and adjacent platforms, with the ability to articulate Chartbeat differentiation accurately and constructively
Compensation & Benefits
Salary range: $90K-$115K Base + variable
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: Austin, in-person
Job Title:
Graphic Designer
Role Summary:
We're looking for a Graphic Designer to support our marketing and internal teams in executing creative assets across campaigns, digital channels, and marketing materials. You'll work closely with our senior designer, marketing team, and cross-functional partners to produce cohesive visuals within our evolving brand systems. This is a fast-paced, high-volume role: requests don't always come with a full creative brief, and we value getting great work out the door quickly and learning as we go. In return, you'll get hands-on mentorship, room to grow your design practice, and the chance to contribute meaningfully to a brand with real impact in hospitality.
Key Responsibilities:
Execute creative assets for external marketing campaigns, email, social media, digital ads, and promotional materials.
Own recurring campaign production, turning briefs and templates into polished assets quickly and accurately.
Support creative deliverables for events and partnerships, working from direction set by our senior designer.
Create design assets and templates for internal teams across sales, partnerships, product, marketing, and company communications.
Collaborate with marketing, product, and other internal stakeholders to maintain brand consistency and meet project needs.
Work within our design system and component library to support project execution.
Respond to feedback from team leads and stakeholders, iterate efficiently, and meet project deadlines.
Manage multiple projects at once with attention to detail and timelines.
Stay open and adapt to new tools and processes, including AI-assisted workflows.
Minimum Qualifications:
At least 1-2 years of experience in graphic design or marketing design.
Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and Canva.
A portfolio demonstrating solid design fundamentals (typography, layout, color, composition) that includes case studies explaining the problem, your process, and the outcome. Portfolio is required to apply.
Preferred Qualifications:
Experience working within brand guidelines or design systems.
Experience producing email, social, or digital ad campaigns.
Background in hospitality, food, event marketing, or consumer tech.
Who You Are:
Genuinely passionate about design and brings energy and enthusiasm to the work.
Works quickly and values progress over perfection, learning from feedback without repeating the same mistakes.
Self-directed and resourceful, comfortable working without a full brief, and knows when to ask questions versus make the call.
Strong communicator who thrives on feedback and iterates quickly.
Detail-oriented with strong time management across multiple projects.
Collaborative team player comfortable working across marketing, product, sales, and partnerships.
Adaptable and eager to learn in a fast-paced startup environment.
Curious about how our templates and processes could work better, and interested in contributing ideas as you grow.
A genuine interest in hospitality, food culture, or consumer tech is a plus.
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $200,000 to $220,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a highly strategic and collaborative Staff Software Engineer to drive the technical vision and architectural evolution of the Huntress Core Platform.
Our Core Platform contains the foundational components that power the entire Huntress product suite, including the notification system, onboarding, authentication, integrations, and APIs. While you will remain deeply hands-on developing the most complex features for the platform, your scope expands beyond standard delivery. You will act as the technical anchor for your team, solving our most complex scaling challenges and eliminating cross-team dependencies. You will design the systems that empower all other engineering teams to build faster and more securely, acting as a technical thought leader who ensures our architecture anticipates future growth as we scale to
protect the 99%
.
Responsibilities:
Design, implement and mentor engineers on the most complex features the team builds
Partner directly with the Engineering Manager to steer the team’s technical direction, improve overall team function, and set the standard for engineering excellence
Take ownership of cross-team dependencies, actively collaborating with multiple engineering teams to eliminate roadblocks and ensure smooth feature delivery.
Drive the Architectural Decision Record (ADR) process for major technical changes that impact the wider codebase or require alignment across multiple functions
Focus on the entire lifecycle of the system, including evolution, configuration and technical risk management
Mentor and coach engineers across the team, acting as a positive role model who promotes collaboration and engagement
What You Bring To The Team:
10+ years of experience developing complex software products, with a proven track record of acting as the senior technical anchor for a team
5+ years of programming in Ruby on Rails, ideally with experience managing and scaling large monoliths
Strong architectural experience, including a history of driving technical design decisions (ADRs) and managing system lifecycles, configuration and technical risk
Experience with AWS or other public cloud environments, Linux-based infrastructure and advanced database management at scale
Excellent technical, diagnostic, and troubleshooting skills
Ability to grasp new tools and technologies quickly
Ability to prioritize and execute multiple tasks at a time in a fast-paced environment, often operating independently
Demonstrated ability to take highly ambiguous requirements or multi-team initiatives and decompose them into actionable work for the team
Exceptional communication skills, with the ability to build strong relationships and coordinate smoothly across multiple teams, product managers, and leadership
Experience partnering directly with Engineering Managers or Product Leaders to set team-level technical strategy and balance tech debt with product delivery
Experience with AI coding tools and workflows, with the ability to help the wider team adopt them effectively, responsibly, and pragmatically
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.
Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them.
GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering.
What You'll Do
Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives.
Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go.
Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org.
Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it.
Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it.
Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it.
Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group.
Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines.
Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity.
Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome.
Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate.
Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each.
Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading.
Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late.
Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently.
Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors.
Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member.
What You'll Bring
10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.
Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.
Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.
Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.
Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.
Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.
Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$349,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Pricing & Order Operations Analyst
to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.
You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk.
Reporting & Prioritization
Reports to the Order Operations & Monetization lead, Jamie Calkins.
The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work.
This is a hybrid role, 1-2 days in the office.
Technologies You’ll Use
Salesforce CPQ
Jira
Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
Notion
Metronome
Hex
What You’ll Do
Pricing Operations & QTC Support
Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
UAT & Testing
Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
Order Operations
Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff.
Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems.
Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.
Skills We’re Looking For
2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
Strong attention to detail and comfort performing structured, repeatable testing work.
Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary.
Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight.
Bonus Skills
Exposure to Revenue Recognition or Professional Services systems and processes.
#LI-REMOTE
#LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$104,036
—
$124,848 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error.
If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!
THE OPPORTUNITY
- Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers
- Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention
- Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics
- Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow
- Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources
- Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution
- Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs
- Deliver insights that shape compliance direction through clear, data-driven storytelling
WHAT YOU BRING
- 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID
- Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments
- Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly
- Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration
- Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards
- Strong communicator who can simplify complex data ideas for both technical and non-technical audiences
- Alignment with the values outlined in Kraken's Tentaclements document
NICE TO HAVES
- Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field
- Passion for continuous learning and approaching problems with a beginner's mindset
- Solid understanding of the cryptocurrency space and how financial markets function
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; Ireland; Cyprus; Portugal; Lithuania; Czech Republic; Canada; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error.
If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!
THE OPPORTUNITY
- Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers
- Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention
- Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics
- Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow
- Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources
- Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution
- Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs
- Deliver insights that shape compliance direction through clear, data-driven storytelling
WHAT YOU BRING
- 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID
- Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments
- Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly
- Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration
- Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards
- Strong communicator who can simplify complex data ideas for both technical and non-technical audiences
- Alignment with the values outlined in Kraken's Tentaclements document
NICE TO HAVES
- Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field
- Passion for continuous learning and approaching problems with a beginner's mindset
- Solid understanding of the cryptocurrency space and how financial markets function
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#Canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#US
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
USA - New York
Oakland, California, United States, AMER
ГибридRelocation expense coverage to NYC or SF (if needed)
ГибридГеография найма не уточнена
УдалённоГеография найма не уточнена
География найма не уточнена
География найма не уточнена
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
USA - Austin (dbt)
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Brazil; Ireland; Cyprus; Portugal; Lithuania; Czech Republic; Canada; Poland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorRemote, Canada
УдалённоseniorRemote, USA
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations