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Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them. Responsibilities Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale Manage on-call tasks for high-urgency user issues with extreme ownership Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates Operate in ambiguity, making informed decisions even in never-before-seen situations Prioritize critically and comfortably adapt to an ever-evolving product landscape Minimum qualifications Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues Experience troubleshooting SSO, SAML, and OAuth authentication flows A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like) Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast Crisp but kind written communication and a deep care for detail Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team Preferred qualifications While not required, we're particularly excited about candidates with one or more of these specializations: Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript) SQL proficiency for querying logs and investigating issues Understanding of LLM capabilities, practical applications, and current limitations Familiarity with enterprise networking concepts and IT infrastructure Familiarity with Git workflows and version control concepts Experience supporting government or public sector customers, including compliance requirements and security frameworks Background in team lead roles or managing contract/vendor support teams We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $131,040 — $210,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Yerevan, Armenia Description We are seeking a highly analytical and data-driven Digital Analytics Manager to lead our digital tracking, performance measurement, and insight-generation efforts across products and regions. This role will be responsible for ensuring reliable data infrastructure, analyzing digital user journeys, evaluating marketing performance, and producing actionable insights that directly impact acquisition, engagement, and retention strategies. The ideal candidate will play a vital role in shaping a data-first marketing culture and enabling smarter decision-making across all digital touchpoints. Responsibilities Own and manage digital analytics tools such as GA4, GTM, Google Search Console, Yandex Metrica, Looker Studio, etc. Build and maintain scalable tracking infrastructure across platforms (casino, sportsbook, fast games, mobile, web) Define and implement tagging strategies, UTM structures, event tracking, and data layers in collaboration with developers Monitor and improve accuracy of user behavior tracking, conversion funnels, traffic sources, and performance attribution Analyze campaign, promotion, and tournament performance by evaluating metrics such as bet count, user count, GGR, bounce rate, CPA, LTV, retention Design and automate dashboards and reporting solutions for different department Conduct behavioral analysis to support segmentation, targeting, lifecycle optimization, and user experience improvements Collaborate with teams to support A/B tests, UX experiments, and feature adoption tracking Benchmark competitor and market data to inform marketing initiatives and product strategies Ensure full compliance with data protection regulations (GDPR/local laws) across all analytics implementations Requirements Bachelor's or master's degree in Marketing, Data Analytics, Statistics, or a related field Minimum 2–4 years of hands-on experience in digital/web analytics or marketing analytics roles Advanced proficiency with GA4, GTM, SQL, Looker Studio, BigQuery, or similar tools Experience with behavioral analytics platforms Strong understanding of marketing attribution models, funnels, cohort analysis, user segmentation, and retention metrics Experience building automated dashboards and reports for cross-functional teams Familiarity with digital marketing performance metrics (CTR, CPA, ROI, FTDs, NGR, etc.) Excellent collaboration skills with both technical (developers) and non-technical (marketers) stakeholders Knowledge of affiliate tracking, mobile attribution, or fraud detection tools is a strong plus

Location: Dubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Manama, Bahrain; New Delhi, India Müller's Solutions is seeking a knowledgeable and experienced Temenos Technical Lead to join our team. In this role, you will be responsible for overseeing the technical aspects of Temenos implementations and ensuring the successful delivery of projects. You will work closely with project managers, business analysts, and developers to design, develop, and integrate Temenos solutions that meet client requirements. Your leadership will be essential in guiding the technical team and ensuring adherence to best practices. Responsibilities: • Lead the technical design and implementation of Temenos solutions, ensuring alignment with business objectives. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Oversee the development and integration of Temenos modules to deliver a seamless banking experience. • Conduct code reviews and provide mentorship to developers, ensuring high-quality code and adherence to architectural standards. • Manage technical documentation, including system architecture, design specifications, and technical guides. • Troubleshoot technical issues and provide solutions in a timely manner. • Stay current with industry trends, best practices, and advancements in Temenos technology. Requirements Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • Proven experience as a Technical Lead or in a similar role, with a focus on Temenos products. • Strong understanding of Temenos functionalities, database concepts, and application development. • Proficiency in programming languages and technologies relevant to Temenos solutions. • Excellent leadership and communication skills, with the ability to work collaboratively across teams. • Strong analytical and problem-solving abilities, with a focus on delivering quality solutions. • Experience with project management methodologies and tools. Preferred qualifications: • Certifications related to Temenos technologies. • Experience with agile methodologies and cloud-based implementations. • Familiarity with financial industry standards and practices.

Location: Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain Müller's Solutions is seeking a highly skilled Temenos Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in the Temenos banking platform to provide technical solutions that enhance our clients' operational efficiencies. You will work closely with various stakeholders to ensure successful implementation, customization, and optimization of Temenos products tailored to meet business needs. Responsibilities: Collaborate with business analysts and project stakeholders to gather requirements and translate these into technical solutions within the Temenos environment. Design, develop, and maintain technical specifications for Temenos applications, ensuring alignment with industry standards and best practices. Implement and configure Temenos modules and ensure seamless integration with existing systems and applications. Perform unit testing, system testing, and integration testing of developed solutions to ensure quality delivery of projects. Provide ongoing support and troubleshooting of Temenos applications, resolving technical issues and optimizing application performance. Stay up-to-date with Temenos platform enhancements and provide guidance on new functionalities and technologies. Conduct training sessions and workshops for clients and team members on Temenos best practices and technical components. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience as a Technical Consultant with a strong focus on Temenos products. In-depth knowledge of the Temenos Banking platform, including T24 and Transact. Experience in developing and customizing Temenos applications and modules. Strong programming skills in relevant languages such as Java, SQL, and relevant Temenos scripting languages. Proficiency in APIs and integration technologies related to the banking sector. Excellent problem-solving and analytical abilities to address complex technical challenges. Strong communication and interpersonal skills to collaborate effectively with clients and team members. Ability to work independently as well as part of a team in a fast-paced environment. Relevant Temenos certifications are a plus.

Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise. Key Responsibilities: Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings. Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively. Collaborate with IT and business teams to implement system upgrades, patches, and enhancements. Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform. Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures. Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary. Stay updated with the latest Temenos releases and best practices to continuously improve system performance. Requirements Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in administering Temenos software or similar banking applications. Strong understanding of the Temenos architecture and its modules. Experience in system configuration, user management, and troubleshooting. Excellent analytical skills and the ability to work under pressure to resolve technical issues. Ability to communicate effectively with technical and non-technical stakeholders. Relevant certifications in Temenos or related fields are highly desirable. Preferred Qualifications: Familiarity with database management and SQL. Experience with integration tools and techniques within the banking domain. Understanding of ITIL processes and service management. Experience in project management methodologies. Proven ability to train and mentor junior staff in technical roles. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices. Key Responsibilities: Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization. Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality. Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives. Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools. Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary. Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management. Requirements Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a remote, fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus.

Location: Berlin, Germany; Paris, France; Madrid, Spain; Lisbon, Portugal; Rome, Italy Müller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements, design architecture, and ensure that our solutions provide the highest value and efficiency. As a key member of our team, you will guide clients through the complexities of Helix implementations, ensuring they derive maximum benefit from their investments. Key Responsibilities: Engage with clients to identify and analyze their business requirements and technical specifications. Architect and configure BMC Helix solutions that align with client objectives and workflows. Lead the implementation process, ensuring that best practices are followed throughout. Provide technical expertise and support during system testing, deployment, and post-implementation activities. Create and maintain comprehensive documentation, including architecture diagrams, solution specifications, and user guides. Stay current on BMC Helix updates and industry trends to continually improve solutions. Conduct training sessions and workshops for client teams to enable effective use of Helix solutions. Requirements Requirements: Bachelor's degree in Computer Science, IT, or a related field. A minimum of 5 years of experience in a consulting or solution architect role focused on BMC Helix. Extensive knowledge of the Helix platform, including its architecture and various functionalities. Proficiency in designing client-centric solutions through a deep understanding of business processes. Strong analytical and problem-solving abilities with a focus on delivering high-quality results. Excellent communication and interpersonal skills to effectively engage with clients and teams. Ability to work independently and handle multiple priorities in a remote work environment. BMC Helix certifications are highly desirable.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Manager on the AI-Native GTM team at Anthropic, you'll lead a team of 5-10 Growth Account Executives responsible for driving expansion and retention across our fastest-growing AI-Native customers. You'll build and develop a high-performing team while establishing the frameworks, processes, and best practices that enable them to help customers harness the transformative potential of safe, frontier AI. In this role, you'll be responsible for growing team revenue, driving optimal commercial outcomes, and ensuring Anthropic is building long-term partnerships with the world’s fastest growing AI native startups. Responsibilities: Lead, coach, and develop a team of 5-10 Account Executives, providing regular feedback and guidance to drive both individual and team performance Own team revenue targets, developing strategies to accelerate growth Build scalable frameworks and processes for deal negotiations, account planning, quarterly business reviews, and customer health monitoring Partner with Product, Marketing, and other GTM teams to identify and execute on strategic growth opportunities across the startup portfolio Regularly review customer health metrics and collaborate with team members to develop action plans for at-risk accounts Mentor team members in developing consultative sales skills, negotiation best practices, and technical understanding of AI applications Drive operational excellence through pipeline management, forecasting accuracy, and team productivity metrics Participate in strategic customer conversations and support Growth AEs in complex negotiations You may be a good fit if you have: 10+ years of experience in enterprise software sales or account management, with 3+ years leading sales teams Proven track record of consistently exceeding team revenue targets and developing high-performing account executives Strong understanding of the startup ecosystem and experience working with high-growth technology companies Deep expertise in strategic account planning and scaling account management processes in a fast-paced environment Strong analytical and problem-solving skills with a data-driven approach to decision making Excellence in cross-functional collaboration and stakeholder management Background in technical product sales, particularly in areas like APIs, infrastructure, or ML/AI solutions Demonstrated ability to coach and develop talent while maintaining high performance standards The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Spain Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features. Responsibilities Work closely with sales/business development team to explore sales opportunities for company’s product suite. Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct. Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis. Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity. SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team. Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism. Generate product demo scripts & scenarios and orchestration of product demo/workshop. Manage, coordinate and execute complete bidding process of RFI and RFPs. Develop statement of work and other contractual documents as required. Complete any other tasks that may reasonably be required from time to time. Requirements Fluency in Spanish and English is a must. Self-Initiation and know-how-to-know skills. High level of performance. Outstanding leadership qualities and team building skills. Excellent communication capabilities. Creative problem-solving skills. Detail oriented and highly organized. Excellent follow-up skills. Bold travel schedule (up to 30%). Strong written and verbal communication skills to represent the company in a favorable manner. Highly motivated and able to influence and motivate others. Ability to work under pressure. Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies. Good knowledge of global real-time, rails, retail payments and payments landscape. Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA. Hands on experience to preparing power point presentations, document and analysis report. Ability to initiate conversations and make a lasting impact. Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.

Location: Uzbekistan Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features. Responsibilities Work closely with sales/business development team to explore sales opportunities for company’s product suite. Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct. Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis. Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity. SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team. Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism. Generate product demo scripts & scenarios and orchestration of product demo/workshop. Manage, coordinate and execute complete bidding process of RFI and RFPs. Develop statement of work and other contractual documents as required. Complete any other tasks that may reasonably be required from time to time. Requirements Fluency in Russian and English is a must. Self-Initiation and know-how-to-know skills. High level of performance. Outstanding leadership qualities and team building skills. Excellent communication capabilities. Creative problem-solving skills. Detail oriented and highly organized. Excellent follow-up skills. Bold travel schedule (up to 30%). Strong written and verbal communication skills to represent the company in a favorable manner. Highly motivated and able to influence and motivate others. Ability to work under pressure. Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies. Good knowledge of global real-time, rails, retail payments and payments landscape. Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA. Good knowledge of the CIS and Central Asian payments landscape is highly preferred. Hands on experience to preparing power point presentations, document and analysis report. Ability to initiate conversations and make a lasting impact. Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.

Location: Sydney Workplace: onsite Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking for an Enterprise Account Executive (Sydney) with a strong background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’ll be responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline. The role is based in Sydney, Australia.Responsibilities:Drive new customer acquisition and meet or exceed revenue targets.Build and maintain a healthy sales pipeline through proactive outreach and networking.Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing.Build strong relationships with VP and C-level stakeholders across business and IT functions.Deliver tailored demos and sales presentations to address specific customer needs.Maintain clear forecasting and reporting through CRM systems.Identify and nurture opportunities within existing accounts for expansion and growth.Requirements:Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record.Proven success managing complex sales cycles and engaging executive-level buyers.Excellent communication, relationship-building, and negotiation skills.Strong understanding of enterprise sales methodologies and processes.Experience with CRM or BPM platforms would be a plus.Based in Sydney or open to regular in-person collaboration when needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Responsibilities: Drive new customer acquisition and meet or exceed revenue targets. Build and maintain a healthy sales pipeline through proactive outreach and networking. Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing. Build strong relationships with VP and C-level stakeholders across business and IT functions. Deliver tailored demos and sales presentations to address specific customer needs. Maintain clear forecasting and reporting through CRM systems. Identify and nurture opportunities within existing accounts for expansion and growth. Requirements: Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record. Proven success managing complex sales cycles and engaging executive-level buyers. Excellent communication, relationship-building, and negotiation skills. Strong understanding of enterprise sales methodologies and processes. Experience with CRM or BPM platforms would be a plus. Based in Sydney or open to regular in-person collaboration when needed. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research Deeply understand the problem area Research and identify the right algorithms and tools Being pragmatic, but innovating right to the cutting-edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? Broad applied machine learning knowledge 3-5 years applied ML experience Practical stats knowledge (experiment design, dealing with confounding etc) Intermediate programming skills Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Bonus skills & attributes Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background Visualization, data skills, SQL, matplotlib, etc. Benefits We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary, annual bonus and equity Regular compensation reviews - we reward great work! Generous paid time off above statutory minimum Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones Hybrid working MacBooks are our standard, but we also offer Windows for certain roles when needed. Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated Fun events for employees, friends, and family! Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Morocco; Egypt; Romania; Portugal; Spain Müller's Solutions is seeking a dedicated BMC Helix Consultant to join our dynamic team. In this role, you will utilize your expertise in BMC Helix to deliver effective consulting services to our clients, focusing on identifying their requirements and developing tailored solutions that enhance their business processes. Your responsibilities will include implementing Helix applications, providing ongoing support, and ensuring clients achieve optimal functionality from their BMC Helix investments. Key Responsibilities: Engage with clients to gather and analyze business requirements related to BMC Helix solutions. Implement and configure BMC Helix applications according to client specifications. Provide technical support and troubleshooting for BMC Helix solutions. Train end-users and offer continuous support to ensure client satisfaction. Document processes, configurations, and any modifications to the Helix platform. Stay informed about updates and best practices related to BMC Helix. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 2+ years of experience in a consulting role with a focus on BMC Helix. Strong understanding of BMC Helix features and functionalities. Experience in application implementation and support in a client-facing role. Excellent communication and interpersonal skills for effective collaboration with clients. Problem-solving skills and a proactive approach to support client needs. Ability to work independently and manage multiple priorities in a remote environment. BMC Helix certifications are a plus.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; Muscat, Oman; Delhi, India Müller's Solutions is seeking a dedicated Helix Support / Technical Support Analyst to join our remote team. In this role, you will provide exceptional technical support for Helix environments, assisting clients in troubleshooting and resolving issues related to version control, software deployments, and integration processes. You will collaborate with both customers and internal teams to ensure that Helix is used efficiently and effectively, while also contributing to ongoing improvements in our support processes. Key Responsibilities: Provide first-level technical support for Helix users, addressing inquiries and resolving issues in a timely manner. Troubleshoot and diagnose problems related to Helix Core, including configuration, integration, and performance issues. Assist in the onboarding and training of clients on Helix functionalities and best practices. Document technical issues and solutions in detail to create a knowledge base for internal and customer use. Collaborate with development and DevOps teams to understand client needs and implement effective solutions. Stay current on Helix product updates and enhancements, effectively communicating changes to clients. Participate in continuous improvement initiatives to refine support processes and tools. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in technical support, preferably in a software or version control environment. Strong knowledge of Helix Core and experience with version control systems. Excellent problem-solving skills and the ability to articulate technical concepts to non-technical users. Experience with scripting or automation tools to support troubleshooting efforts is a plus. Strong communication skills and ability to work well in a remote team environment. Customer-focused mindset with a commitment to providing exceptional support. Preferred Qualifications: Experience with CI/CD processes and tools. Familiarity with other version control systems (e.g., Git, SVN) and software development methodologies. Previous experience in a remote support role or IT service management. Relevant certifications in IT support or Helix administration are advantageous. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India; Muscat, Oman Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions supports organizations in achieving operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the Helix ITSM platform. Your expertise will play a crucial role in enhancing the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and best practices. Key Responsibilities: Analyze current processes and workflows within the Helix ITSM platform to identify areas for improvement and optimization. Design and implement efficient workflows to streamline IT service management processes, enhancing overall productivity. Collaborate with stakeholders to gather requirements and ensure solutions align with organizational needs. Conduct training sessions and develop documentation to support users in leveraging workflow tools effectively. Monitor and evaluate the performance of implemented workflows, making adjustments and improvements as necessary. Stay up to date with the latest industry trends, technologies, and best practices related to ITSM. Requirements Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Cairo, Egypt; Dubai, United Arab Emirates; Muscat, Oman; Delhi, India; Riyadh, Saudi Arabia Müller's Solutions is seeking a skilled Helix Developer to join our progressive development team. In this role, you will be responsible for creating, configuring, and customizing Helix environments to meet specific business needs. As a Helix Developer, you will work closely with stakeholders to understand requirements and develop efficient solutions leveraging the Helix platform. Key Responsibilities: Design, develop, and maintain applications on the Helix platform. Implement and customize Helix features, ensuring alignment with business requirements. Collaborate with cross-functional teams to gather and analyze project requirements. Write clean, maintainable code, adhering to best practices and coding standards. Troubleshoot and debug existing applications to optimize performance and functionality. Participate in code reviews and provide constructive feedback to team members. Stay updated with the latest Helix developments and industry trends. Requirements Requirements: Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Helix Developer or similar role. Strong understanding of Helix architecture, features, and capabilities. Experience with relevant programming languages (e.g., C#, Java, JavaScript) and web technologies (HTML, CSS). Knowledge of databases (SQL Server, MySQL, etc.) and experience with writing complex queries. Familiarity with version control systems, preferably Git. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities to successfully collaborate with various stakeholders. Additional Qualifications: Experience with application development frameworks and methodologies. Familiarity with Agile software development practices. Experience in performance tuning and optimization of applications. Ability to work independently and adapt to changing project requirements. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India As a Helix Administrator at Müller’s Solutions, you will oversee the management and optimization of our Helix environments, ensuring that the development and production systems function seamlessly. This role requires a strong understanding of the Helix platform, managing code repositories, builds, and deployments efficiently. You will work closely with development teams to implement best practices in version control and CI/CD processes, while also providing support to ensure that our systems remain reliable and performant. Key Responsibilities: Administer and maintain Helix Core server environments, managing users, repositories, and permissions. Implement and optimize workflows for code branching, merging, and release management within Helix. Monitor system performance and conduct health checks to ensure high availability and responsiveness. Collaborate with development teams on best practices for version control and code integration. Troubleshoot and resolve technical issues related to Helix, providing timely support to end-users. Perform regular backups and disaster recovery planning for Helix repositories. Document processes, configurations, and system changes in line with company policies. Stay updated on Helix platform advancements and provide recommendations for enhancements. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience as a Helix administrator or in a similar role involving version control systems. Strong knowledge of the Helix Core platform and its administrative functions. Experience with CI/CD tools and processes, integrating Helix with development pipelines. Excellent troubleshooting skills and analytical abilities for resolving system issues. Ability to work collaboratively with technical and non-technical staff across various departments. Relevant Helix certifications or training is a plus. Preferred Qualifications: Experience with scripting languages (e.g., Python, PowerShell) to automate administrative tasks. Understanding of Agile methodologies and development lifecycles. Familiarity with other version control systems such as Git and SVN. Strong communication skills and the ability to train others on best practices. Proactive approach to system management and continuous improvement initiatives.

Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building, and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role that will be held from our NYC or SF Hub (in-person 2 days/week). What you'll do at Figma: Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges Conduct thorough analysis to tier and prioritize accounts in large volumes Expertly position Figma and engage cross-functional partners where necessary to drive deals forward Leverage opportunities to advance relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Exposure to a structured sales or outbound program (internship, bootcamp, or previous SDR experience) Exposure to closing sales for a software or SaaS business in an outbound function Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing high volume sales cycles (1-3 months) A sales methodology and process that creates value for customers While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences (i.e. Engineering, Product, Design teams) Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $70,500 — $70,500 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.