Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a Software Development AI Technical Expert to serve as the department’s designated AI specialist and lead the responsible evaluation, adoption and practical application of AI across Software Development and Software Quality Assurance.
The role will research emerging AI technologies, support experimentation and pilot projects, and translate successful solutions into practical tools, standards and development practices. You will provide technical guidance on AI-enabled development, code quality, security, AI advocacy, capability building and impact measurement.
You will work closely with Software Development and Software Quality Assurance teams to develop practical, responsible and measurable AI-native ways of working that improve productivity, quality, security and innovation.
The main responsibilities of the position include:
Act as the subject-matter specialist for AI-enabled Software Development and Software Quality Assurance, maintaining current knowledge of large language models, AI development tools, AI agents and emerging technologies.
Research and benchmark AI applications, tools, vendors and industry practices, assessing their relevance, maturity, limitations, security and potential value to the organisation.
Provide expert advice on the practical and technical application of AI across the Software Development Lifecycle, from requirements and design through coding, testing, deployment and monitoring.
Explore, prototype and evaluate AI capabilities and use cases, defining clear objectives, success criteria, evaluation methods and recommendations.
Contribute to AI pilots from concept through implementation and evaluation, identifying lessons learned, adoption requirements and opportunities for scaling successful solutions.
Support the transition of approved AI tools and practices into Software Development and Software Quality Assurance, including AI code assistants, automated code review, AI-supported testing and intelligent CI/CD practices.
Develop guidance, standards and best practices for the responsible use of AI and AI-generated code, covering quality assurance, security, data protection, intellectual property, maintainability and human oversight.
Establish and monitor measures of AI effectiveness and impact, including output quality, reliability, usability, developer experience, cycle time, defect rates, deployment frequency, test coverage and rework.
Assess the AI maturity of Software Development and Software Quality Assurance teams and recommend practical actions to improve organisational capability.
Support cultural change, knowledge-sharing and upskilling through playbooks, prompt libraries, FAQs, onboarding materials, reusable templates, case studies and communities of practice.
Collaborate with stakeholders across IT, the Group and other departments to identify and assess AI opportunities aligned with business priorities, roadmaps and projects.
Collaborate with AI representatives across the Group to share knowledge and support a coordinated approach to AI adoption.
Maintain relationships with vendors, research communities and industry peers, bringing relevant developments and insights back to the organisation.
Represent the Group, when requested, at conferences, external events and industry forums, contributing to presentations, demonstrations, articles and other technology-related activities.
Main requirements:
BSc/MSc in Computer Science, Data Science, Engineering or a related field, or equivalent practical experience.
At least 7 years of experience in IT engineering roles, including experience in a managerial or leadership role within a Software Development team.
Solid working knowledge of the modern AI landscape, including Large Language Models, AI agents, automation platforms, prompt engineering techniques and practical business applications.
Demonstrated experience modernising or transforming software development lifecycles through AI tooling and automation.
Deep understanding of modern SDLC practices, including CI/CD, DevOps and platform engineering, combined with hands-on experience with AI-powered development tools.
Strong Machine Learning and AI background, with hands-on experience building, prototyping or deploying AI solutions.
Experience contributing to governance frameworks covering quality assurance, security review or intellectual property considerations for AI-generated outputs.
Solid understanding of IT engineering metrics and data-driven measurement of development performance.
Exposure to AI or IT engineering maturity models and experience assessing team capabilities against defined frameworks.
Experience evaluating technology vendors and AI tooling through trials, benchmarking and recommendations.
Experience presenting to and working directly with senior or C-level stakeholders.
Public speaking or conference presentation experience in AI or technology, with the ability to inspire technical and non-technical audiences.
Innovative and curious mindset, with the ability to explore emerging technologies, challenge unsupported claims and identify practical applications.
Proficiency in written and spoken English.
Ability to work independently and collaboratively in fast-paced environments.
Strong analytical and problem-solving skills.
Strong organisational skills, with the ability to manage multiple initiatives and priorities.
Willingness and ability to continuously learn and upskill.
The following will be considered an advantage:
Experience in fintech, trading or financial services.
Experience working with or within an innovation lab or applied research environment.
Experience with AI or IT engineering maturity frameworks.
Experience representing an organisation at external technology events and industry forums.
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Attractive relocation package and support for a smooth relocation for you and your family
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
ГибридLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations; Attractive relocation package and support for a smooth relocation for you and your family
Location: Taguig, National Capital Region
Workplace: Hybrid
Key Responsibilities:
• Draft, review, and negotiate a variety of contracts, including but not limited to sales contracts, vendor agreements, non-disclosure agreements, and service agreements.
• Ensure that contracts comply with company policies, legal requirements, and industry standards,
and revise contracts as necessary.
• Coordinate with internal stakeholders and legal counsels to ensure that final draft contracts are
agreed upon by all parties, routed for approval, and executed in a timely manner.
• Prepare and update inventory of contracts and agreements of the Company, ensuring that all
contracts are accurately documented, stored, and easily accessible.
• Maintain an updated contract tracker to ensure that all contracts are within Contract Management radar, and provide effective communications to all stakeholders about the status of all active contracts.
• Manage contract lifecycle, including contract initiation, execution, performance monitoring, and
contract renewal or termination.
• Develop and maintain contract templates, standard operating procedures, and contract
management tools.
• Conduct risk assessments and provide recommendations to mitigate contractual risks.
• Monitor contract compliance and performance, and enforce contract terms as needed.
• Stay up-to-date on changes in contract law, regulations, and industry trends.
Qualifications:
• Bachelor of Laws (LLB), Member of the IBP in good standing
• Banking experience (at least 2-5 years experience as a Lawyer)
• Demonstrated experience in contract administration or a related field, with at least 5 years of
relevant experience.
• Strong understanding of contract management principles and practices.
• Familiarity with legal aspects of contracting including reading and interpreting contracts and related documentation, ability to prepare amendments, and ability to explain to stakeholders the specifics of the contracts.
• Proficiency in contract review, negotiation, and administration, with a keen eye for detail in contract documentation.
• Familiarity with contract management software.
Location: Bulgaria
Company Background
Our client is a travel technology company developing cloud-native, AI-powered software for airlines and hospitality brands. Its products help customers improve commercial performance, reduce costs, and evolve their digital commerce capabilities. The company’s technology is designed to work alongside existing airline systems, allowing customers to introduce new capabilities without replacing their current technology landscape.
Project Description
You will contribute to a large-scale greenfield travel-technology initiative supporting the launch of a new airline operation. The project uses a modern commercial platform to enable flexible retailing, pricing, and digital shopping experiences across travel products and ancillary services.
Technologies
GCP, AWS
Wiz
Cloudflare WAF, Bot Management, DNS, TLS, DDoS Protection and Rate Limiting
Terraform
SonarCloud and Dependabot
Jira, PagerDuty and Slack
Python and Bash
What You'll Do
Own and continuously improve cloud security posture across GCP organizations and AWS accounts, including connector coverage, runtime sensor deployment on production clusters, custom policy development, finding-triage baselines, and integrations with Jira, PagerDuty, and Slack;
Operate and evolve the edge security layer, centralizing internet-facing protection through Cloudflare WAF, bot management, rate limiting, DNS/TLS, and origin routing for customer-facing production zones;
Tune security rules using real production traffic, manage allow-list requests, and enable other teams to use edge-security tooling effectively;
Support and automate vulnerability management and secure configuration, maintaining the intake of Wiz, SAST, penetration-test, and customer-reported findings, defining remediation baselines, and driving owners to closure;
Participate in security incident response for cloud events, including DDoS and bot attacks, supply-chain alerts, credential exposure, and data-handling incidents, while creating and maintaining detection, triage, and mitigation runbooks;
Help secure the software supply chain by owning SAST reporting in SonarCloud, dependency scanning with Dependabot, container base-image hardening, and the selection of SBOM and SCA tooling, and publish release-level security reports for engineering teams;
Produce technical evidence for SOC 2, PCI DSS, ISO 27001, and NIS2, including evidence of log-sink configuration and retention, access reviews, authenticated scanning, and IAM remediation, and map Wiz controls to relevant frameworks to make evidence collection repeatable;
Enable security self-service by training Platform, CloudOps, and Product Engineering teams on the tools they use, including Wiz and Cloudflare administration, mapping service catalogues to owners, and automating recurring customer-security and issue-triage reporting through scripting and AI-assisted workflows;
Advise and partner with engineering teams on the security of new platform integrations and AI/RAG services, contributing to the annual cloud-security roadmap and target-state architecture;
Job Requirements
5+ years of experience in cloud security or platform engineering with a security focus, including hands-on experience with GCP or AWS across IAM, audit logging, log routing, network security, and workload protection;
Production experience with a CNAPP/CSPM platform, such as Wiz (preferably) / Prisma Cloud / Orca / Google Security Command Center, including policy authoring, integrations, and runtime protection;
Hands-on administration of a WAF, CDN, and bot-management stack at scale;
Strong Terraform experience, including building modules for security tooling and WAF configuration, reviewing changes, and managing configuration drift and legacy infrastructure;
Experience with vulnerability management across cloud infrastructure, containers, and code, including SAST, SCA/dependency scanning, container image hardening, and penetration-test remediation tracking;
Experience routing cloud security signals to a SIEM or security-monitoring platform, such as Wazuh, Microsoft Sentinel, Google Security Operations, or Datadog Security Monitoring, and integrating actionable alerts with PagerDuty and Slack;
Scripting skills in Python or Bash for automation and security reporting;
Security incident-response experience in a production environment, including developing runbooks and managing vendor escalations;
Clear written and verbal communication skills, with the ability to train engineering teams and document security decisions;
Nice To Have
Experience automating security workflows, such as report generation and issue triage, with AI-assisted or LLM-based tooling;
Experience working across both GCP and AWS, experience with Azure;
Familiarity with Rego, OPA, or other policy-as-code languages;
Experience with identity and access-management tooling, including Okta SSO/SCIM, PAM solutions, and least-privilege reviews for cloud IAM;
Experience facilitating OWASP SAMM assessments, threat-modelling sessions, or security-champions programs;
Airline or travel-industry experience, including PCI-scoped payment flows, partner integrations, and customer-facing security reporting;
Experience supporting compliance with PCI DSS, SOC 2, ISO 27001, or NIS2;
Certifications such as Google Professional Cloud Security Engineer, CCSP, or AWS Certified Security – Specialty;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Hertzelia, Israel
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
🎯 What You’ll Do:
Client Growth & Performance
Own and optimize paid digital advertising campaigns.
Manage campaign budgets and performance KPIs (ROAS, CPA, CTR, conversion rate).
Identify revenue growth and upsell opportunities within existing accounts.
Translate campaign data into clear, commercially relevant recommendations.
Drive incremental revenue by proactively identifying and closing upsell and cross-sell opportunities within your portfolio.
Strategic Advisory & Cross-Functional Impact
Act as a trusted advisor to clients, strategically guiding clients on their digital investment.
Lead performance reviews and communicate insights with clarity and confidence.
Collaborate with sales, product, and operations teams to ensure seamless execution.
🛠 What You Bring to the Table:
2-3 years of experience in digital advertising, performance marketing, or client-facing account management roles.
Hands-on experience managing and optimizing paid search or performance campaigns on platforms such as Pinterest, Meta, Google, Criteo.
Strong analytical skills, with the ability to interpret data and translate it into clear business recommendations.
Clear and confident communication skills, both written and verbal, with experience presenting to clients or stakeholders.
Ability to manage multiple accounts and priorities in a structured and organized way.
Experience working with analytics tools and reporting platforms; familiarity with CRM systems is a plus.
Excellent communication skills in English and Hebrew.
🎯 How Success Looks:
As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You’ll know you’re thriving when:
Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.
You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.
You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.
Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.
You translate complex performance data into clear, commercially relevant insights that influence client decisions.
You identify scalable improvements that enhance both client outcomes and internal team efficiency.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
THE ROLE
We’re looking for a PMO to be the bridge between Product and Engineering. You’ll keep complex, fast-moving projects on track, make sure teams are aligned and unblocked, and build the trusted relationships that make delivery happen.
This role is equal parts delivery driver and team connector. You hold people accountable to timelines, and you do it with warmth, empathy, and genuine care for the team.
JOB SCOPE:
- Bridge Product and Engineering: translate priorities, surface dependencies, and keep both sides aligned on scope, trade-offs, and timelines
- Drive ETAs and results: own project plans, track milestones, and push initiatives to completion on time
- Partner closely with PMs and engineering leads: run planning cadences, sprint reviews, and cross-team syncs that actually move work forward
- Spot and clear blockers early: identify risks, escalate the right issues to the right people, and drive resolution
- Build relationships and engagement: act as a trusted point of contact across teams, foster collaboration, and keep team dynamics healthy
- Bring visibility to leadership: deliver clear, concise status updates, delivery metrics, and project health reporting
- Improve how we work: refine PMO processes, tools, and rituals so teams ship faster with less friction
REQUIREMENTS:
- 3+ years in program management, technical program management, PMO within tech or product-led companies
- Genuine passion for Web3 and a sharp eye for where the industry — and wallet infrastructure specifically — is heading.
- A proven track record of driving cross-functional projects to delivery between Product and Engineering
- Warm, caring, people-first style: you build trust easily and people want to work with you
- Results-driven: comfortable pushing for timelines and holding teams accountable without damaging relationships
- Enough technical fluency to understand engineering trade-offs and earn credibility with engineers
- Excellent communicator who can align stakeholders at every level, from engineers to executives
- Highly organized: you thrive on bringing structure to ambiguity in a fast-moving environment
- Familiarity with tools like Jira, Notion, Linear, or similar
- Experience in a high-growth or scale-up environment
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As we expand rapidly globally, we are looking for a highly motivated middle to senior level legal counsel with experience in Web3 products. In this role, you must have outstanding core legal skills, including research and writing, the ability to assess risk appropriately in newly regulated and unregulated environments as well as where multiple regulatory regimes apply, and a strong work ethic.
What You’ll Be Doing
Provide legal advice and support to the internal stakeholders for new products, new features to existing products, marketing material of Web3 products and changes in applicable regulatory environments
Draft, maintain, review and negotiate a wide range of documents, including commercial agreements, internal policies, terms of service, legal disclaimers and other templates to be used by business teams
Liaise and manage external counsel whenever required
Monitor and advise on legal and compliance developments (especially in the US) and their impact on the Web3 business
Maintain and brief internal stakeholders on internal standard operating processes that the Web3 Products legal team own
Provide general support to the Web3 business teams
What We Look For In You
Qualified lawyer with 8-15 years PQE, preferably with experience in blockchain and other decentralised Web3 products and services, including but not limited to token projects, dApps and aggregator platforms.
Candidates with U.S. Bar admission are strongly preferred
Familiar with product management and software development workflows
Sound judgment on business practices, internal and external stakeholder relationship management and reputational risk.
Proficiency in spoken and written English. Chinese is a plus
Very well-organized, detail-oriented, presentable and with excellent drafting and communication skills (both verbally and in writing)
Ability to manage stakeholders in high pressure and/or time-sensitive situations
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Key Requirements:
— 3+ years of commercial experience in a relevant role.
— Strong expertise in Asterisk (versions 13 and above).
— Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments.
— In-depth understanding of SIP and RTP protocols, including NAT and QoS.
— Experience configuring and managing SIP trunks.
— Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic.
— Experience with call recording, CDR, and CEL.
— Strong Linux administration skills (Ubuntu/Debian) in production environments.
— Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting.
— Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs.
— Experience using AMI / ARI to integrate Asterisk with backend systems.
— Understanding of financial systems requirements, including reliability, auditability, and logging.
— Ability to quickly understand and troubleshoot complex or legacy systems.
Responsibilities:
— Maintain and continuously improve the company’s telephony platform.
— Ensure the stable operation of support, collections, and sales communication channels.
— Configure and maintain IVR menus, call queues, and routing logic in line with business processes.
— Integrate the telephony platform with internal services, including CRM, backend systems, and billing.
— Ensure high availability and minimize system downtime.
— Monitor call quality and key performance metrics, including SLA, ASR, and ACD.
— Identify and resolve latency and call-quality issues.
— Optimize system performance and support infrastructure scaling.
— Upgrade and improve the existing VoIP infrastructure.
— Create and maintain technical documentation covering call flows, routing, and integrations.
— Collaborate with cross-functional teams, including backend, support, and security.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
You will join our global Web3 growth and ecosystem team and support the global growth and ecosystem development of broader Web3 initiatives.
This is a global role working closely with cross-functional teams across multiple markets and regions to identify opportunities.
Responsibilities will be carried out in accordance with applicable laws, regulations, and company policies.
Role Overview
This is a global Web3 growth and ecosystem role, based in Hong Kong and operating across markets. We are looking for a globally minded operations professional who is deeply involved in the on-chain ecosystem, understands diverse on-chain user communities, and can independently plan and execute campaigns across regions.
You will work around X Layer and OKX Wallet to connect ecosystem projects, communities, and users worldwide; bring high-quality applications to real users; and turn campaign participation into sustained on-chain usage and ecosystem growth.
This focuses respectively on public blockchain ecosystem partnerships and operations and global Wallet user growth and campaign operations. Both require strong ecosystem knowledge, cross-market user insight, and end-to-end campaign execution capabilities.
What You’ll Be Doing
Ecosystem Research and Opportunity Identification
: Continuously track leading public blockchains and sectors such as DeFi, on-chain trading, and consumer applications across global markets. Identify projects with product value, an established user base, and growth potential, and develop actionable partnership and operational plans.
Ecosystem Partnerships and Development
: Build and maintain relationships with project teams, communities, and ecosystem partners across regions. Drive globally scalable co-marketing campaigns, application promotion, and user education, while continuously tracking post-launch activity and growth.
Global User Insights and Operations
: Engage deeply with on-chain user communities across markets to understand the motivations, decision-making habits, and barriers faced by different user segments. Establish user segmentation and feedback mechanisms, and optimise the conversion journey from first-time experience to ongoing usage.
Campaign Planning and Execution
: Independently lead global and regional ecosystem co-marketing campaigns, on-chain quests, trading campaigns, community incentive programs, AMAs, and online/offline events. Own target-setting, campaign mechanics, budget planning, resource coordination, launch execution, and post-campaign analysis.
Growth and Data Analysis:
Define metrics around qualified new users, first on-chain interactions, activity, retention, and partner-project growth. Evaluate performance using on-chain and product data, and continuously optimize participation requirements, incentive mechanisms, and operational investment.
Cross-Functional Collaboration: Partner with global Product, Engineering, Design, Marketing, Data, and regional teams to turn user feedback into product and operational improvements, ensuring a seamless connection between campaigns and the product experience.
What We Look For In You
Experience in Web3 ecosystem operations, user growth, community operations, or campaign operations. Able to provide complete case studies of projects personally led, with verifiable results.
Long-term, hands-on participation in the on-chain ecosystem. Proficient in using wallets, DEXs, cross-chain bridges, and mainstream DApps; understands core concepts such as token approvals, gas fees, slippage, and liquidity; and can independently conduct product-experience and user-journey analysis.
Familiarity with on-chain users and their communities. Understands behavioral differences among trading-focused, DeFi-focused, and task-driven users, and can distinguish short-term, incentive-driven participation from needs that support sustained usage.
Understanding of public blockchain ecosystem-building dynamics, including project onboarding, application distribution, user acquisition, liquidity, and communities. Able to design partnership proposals that create value for both project teams and users.
Proven experience independently planning and executing campaigns. Able to clearly articulate campaign objectives, target audience, mechanics, budget, execution process, and final outcomes, and propose improvements based on post-campaign reviews.
Strong data mindset, with the ability to analyze operational conversion funnels, user retention, and campaign costs. Accountable for genuine user growth and business outcomes.
Strong communication, project-management, and execution skills; able to drive projects in a fast-paced, globally distributed, cross-functional environment. Professional English communication and copywriting skills are required to work effectively with international projects, communities, and internal stakeholders. Additional language capabilities and experience operating across multiple markets are advantageous.
Preferred Global Experience
Deep involvement in on-chain ecosystems such as RWA and Meme, with an understanding of user personas, community culture, asset issuance, and trading mechanics across different sectors. Relevant project operations or growth experience is preferred.
Ongoing attention to and hands-on experience with emerging protocols such as Tapeout. Able to analyze product mechanics, user participation journeys, and growth opportunities, and translate these into concrete partnership or campaign proposals.
Experience in Meme community operations, trend-based campaign planning, or on-chain trading campaigns. Able to manage communication timing and drive community participation and user conversion.
Experience in user education, ecosystem partnerships, or campaign planning for RWA projects. Able to translate complex product mechanisms into clear, easy-to-understand content and participation flows.
An active global network of on-chain users, project teams, trading communities, or content creators, with the ability to independently drive cross-market partnerships and produce verifiable growth results.
Demonstrated success in converting early momentum around emerging sectors or protocols into Wallet usage, on-chain interactions, and sustained retention.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer: Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
JКомпания не указана
48
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Reporting directly to senior management, you’ll play a key role in the financial performance of the business, overseeing financial reporting, cash flow, internal controls, and profitability. This is a hands-on role where you’ll work closely with operational teams and department heads, helping turn financial data into practical business decisions.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI https://www.baseten.co/talk-to-us/openai/?utm_source=google&utm_medium=paid_search&utm_campaign=acquisition_ICA-OpenAI-Partnership_2026-09-30&utm_term=baseten%20openai&utm_campaign=Search+-+Models&utm_source=adwords&utm_medium=ppc&utm_id=24316507588&hsa_acc=9990356727&hsa_cam=24316507588&hsa_grp=199416272086&hsa_ad=826599669780&hsa_src=g&hsa_tgt=kwd-2504168645905&hsa_kw=baseten%20openai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=24316507588&gbraid=0AAAAAqCKh1tZ-ESp-CbtgHnyoj6pkRZGL&gclid=CjwKCAjw56zWBhB0EiwAdPOQOTzW3Bhx_UxkJI6XA8gB1rqClDpNVWFQtTzWlO0RBCV5Xx_yB54yDxoCcd4QAvD_BwE, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms. The task at hand is to enable and activate partner sellers and to ensure that our internal field teams are well-supported to work successful with partner teams.
As Baseten’s Partner Enablement Lead, you'll turn each partnership into a repeatable field motion. You'll work out why a partner account executive should care about Baseten, which of their customers are a fit, and what joint execution looks like. Then you'll co-build what it takes for sellers on both sides to run that play: the value proposition, the account mapping, the talk tracks, the training, and the relationships with partner field leaders.
As always, the work starts with earning partner attention. This is a strategic, hands-on role for an ecosystem GTM operator who peaks in enablement. Your work will include deep cross-functional collaboration, instructional design, content development, and training delivery. You won't own partner-sourced pipeline directly, but you will make those who do much more effective.
Our partnerships span Hyperscalers, Model Labs, Semiconductors, Consulting and Systems Integrators, and Data Platforms. While much of what partner enablement looks will be in your hands to define, it will include getting in front of field sellers, developing co-sell opportunities, and driving adoption of marketplace incentives for customers to buy Baseten against the commitments they already have.
You'll report to the Head of GTM Enablement & Productivity and work closely with our Partnerships, Sales, FDE, Marketing, and RevOps teams.
WHAT YOU'LL DO
Design the joint go-to-market motion with strategic partners
- Build a working picture of each partner's field: seller roles, how they're paid and measured, what makes them bring in a third party, and what gets in the way.
- Define joint value propositions, customer triggers, and target segments in partnership with our alliance leads and sales & revops leadership.
- Turn those into co-sell plays with clear entry points, owners, and next steps for both sides.
- Run account mapping with partner teams so the plays land on specific accounts, not just slides.
Activate partner field teams
- Activate partner sellers and their managers to be aware of Baseten, confident in when to pull us in, and motivated to do so.
- Build relationships with partner field leaders, partner development managers, and ISV teams so enablement reaches the sellers who matter.
- Plan and run activations by region and segment: field briefings, account planning sessions, joint office hours, and events alongside our partnerships team.
- Teach both sides how marketplace and co-sell mechanics work, so those programs make deals simpler and faster to execute.
Enable Baseten's own sellers on partner motions
- Make sure our AEs, SAs, and FDEs know how to work a partner-sourced or co-sell deal: how to engage the partner rep, how attribution and credit work, and which plays to run.
- Build or collate the playbooks, demos, and certifications our team needs, and keep them current as each partnership changes.
- Bring partner content into our onboarding and GTM Academy so new hires learn the partner motion from day one.
Measure and evolve programs
- Define how we measure activation: trained and engaged partner sellers, joint account plans, co-sell opportunities registered, and partner-influenced pipeline.
- Work with RevOps on the operational side of partner programs, including deal registration, marketplace private offers, and POC and MDF requests.
- Report monthly to GTM leadership on what's working, what isn't, and advise on where to invest next.
WHAT WE'RE LOOKING FOR
- 5+ years in partner or alliance GTM, partner enablement, or field GTM at a cloud, data, AI, or infrastructure company.
- Hands-on experience activating co-sell with at least one hyperscaler or major platform partner (Microsoft, AWS, Google Cloud, NVIDIA, or similar).
- You think in pipeline and seller behavior as well as in curriculum. You can explain a joint motion end to end, from partner incentives to the first customer meeting.
- Enough technical depth to be credible with SAs and engineers on both sides. You don't need to be an ML engineer, but you should be comfortable learning inference, model serving, and GPU and token economics quickly.
- You want to build: the play, the deck, the training, the measurement plan. You don't stop at the framework.
- Comfortable working across teams you don't control, inside Baseten and inside partner organizations much larger than ours.
Strong candidates may come from a mix of backgrounds such as:
- Cloud alliances or partner GTM at a data or infrastructure ISV that co-sells with the hyperscalers.
- ISV, partner development, or marketplace roles inside a hyperscaler or NVIDIA.
- Partner enablement leadership at a technical company, with a track record tied to pipeline rather than training volume.
- A partner-facing SA or SE who moved into enablement or GTM strategy.
NICE TO HAVE
- Experience with Microsoft co-sell programs, Azure Marketplace, or NVIDIA's partner and ISV programs.
- Experience at an AI infrastructure, model provider, or developer platform company.
- Built a partner function or partner enablement program from scratch at a growth-stage company.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
OKX's Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and the digital assets industry.
Sitting in the Legal department, the Corporate Investigations team investigates fraud, misconduct and abuse committed against OKX. The team includes experienced investigators, among them former federal agents, and partners closely with the Compliance, Risk, Finance, and HR departments, colleagues in the Legal department, and business executives across OKX's global footprint.
About the Opportunity
This is a senior, high-impact role for a former federal prosecutor who wants to build and lead a global investigations function. The Head of Corporate Investigations will be the single accountable owner for investigating wrongdoing against OKX and developing these matters for appropriate recovery and civil or criminal enforcement as warranted.
As OKX's most senior investigations leader, you will set the standard for how the company uncovers and responds to wrongdoing, leading investigations that reflect the highest standards and best practices in the field. This is an opportunity to build a world-class investigations program, one whose rigor, independence and integrity protect OKX's people, assets and reputation
Where an investigation warrants it, you will be responsible for bringing matters to the appropriate authorities in the US, EMEA and APAC, ensuring each case is built to a prosecutorial standard and supported through to any civil or criminal resolution.
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. Extensive international travel on short notice expected in this role.
What You'll Be Doing
Lead the function and the team.
Set the strategy, standards and methodology for internal investigations globally. Own intake, triage and prioritization. Manage and develop a team of investigators that includes former agents.
Run investigations.
Direct investigations from allegations through findings, including interview strategy, subject and witness interviews, digital forensics and financial tracing. Personally lead the most complex and sensitive matters.
Build cases to a prosecutorial standard.
Own OKX's framework for deciding which matters warrant escalation to authorities and in which jurisdiction. Build strong cases to the evidentiary and procedural standards of that jurisdiction, and partner with the Litigation team to pursue recovery of losses.
Manage engagement with authorities.
Where matters are brought to the attention of authorities, oversee OKX's engagement through to resolution, including providing evidence, making witnesses available and responding to legal process, as appropriate.
Own
law enforcement
relationships.
Build and maintain relationships and networks with law enforcement and prosecutors worldwide, including federal, state and local authorities in the US, EMEA and APAC.
Partner across the company.
Work with Compliance, Risk, Finance, HR, colleagues in the Legal department, and business executives to investigate and resolve matters effectively.
Strengthen controls and report to leadership.
Translate investigative findings into control improvements that prevent recurrence. Report significant matters and trends to senior leadership.
What We Look For In You
Prior service as an Assistant United States Attorney is required. Experience as a trial attorney in the DOJ Criminal Division, such as the Fraud Section, will also be considered.
A substantial record of investigating, charging and trying federal white-collar and fraud cases, including leading grand jury investigations and working closely with federal agents.
A deep understanding of what makes a case prosecutable and what prosecutors and police need before they will accept one.
In-house or law firm experience leading investigations required.
A JD and membership in a US state bar.
15+ years of legal experience.
Experience leading and developing investigative teams, including former law enforcement professionals.
Sound, proportionate judgment, with a commitment to fairness and due process for the individuals under investigation.
Exceptional written and oral communication skills, with the ability to deliver clear findings to senior leadership and credible presentations to law enforcement.
Discretion, integrity and composure in sensitive, high-stakes matters.
A self-starter who is comfortable working independently in a fast-paced, growth-stage, multicultural environment and across global time zones.
Ability to collaborate effectively across functions and earn the trust of stakeholders at every level.
Nice to Haves
Experience in financial services or digital assets.
Exposure to cases involving cryptocurrency or blockchain tracing.
Experience engaging with foreign law enforcement and prosecutors, or with international cooperation mechanisms such as MLATs, particularly in Asia-Pacific.
Supervisory experience within a US Attorney's Office, such as a unit chief or deputy chief.
Global investigations experience.
Language capabilities: Mandarin
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $240,426 - $360,639
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, United States; San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
As a Deputy General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office.
The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 9+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration.
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe.
Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company;
Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel;
Supporting HR and compliance by advising on internal investigations and interviewing employees;
Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues;
Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice.
Partner directly with senior regional leadership to operationalize their strategic direction.
What We Look For In You
Attorney licensed to practice law in the US.
9+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters;
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment;
Ability to effectively advise and build trust with business teams;
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment;
Experience working on cross-jurisdictional matters and a global legal team;
Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences;
Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,355 - $300,533
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, United States; San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
As an Associate General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office.
The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 7+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration.
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services
What You’ll Be Doing
Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe.
Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company;
Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel;
Supporting HR and compliance by advising on internal investigations and interviewing employees;
Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues;
Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice.
Partner directly with senior regional leadership to operationalize their strategic direction.
What We Look For In You
Attorney licensed to practice law in the US.
7+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters;
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment;
Ability to effectively advise and build trust with business teams;
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment;
Experience working on cross-jurisdictional matters and a global legal team;
Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences;
Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,733 - $257,599
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization.
As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience.
The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations.
What you'll do:
Billing & Order-to-Cash
- Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams
- Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations
- Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly
- Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing
- Support customer onboarding by ensuring billing information and payment terms are correctly established
Revenue Accounting
- Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition
- Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting
- Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests
Build Scalable Processes
- Identify opportunities to automate and improve billing, collections, and cash application workflows
- Help develop policies, documentation, and internal controls to support a rapidly growing business
- Contribute to finance systems optimization and reporting improvements
- Take on ad-hoc projects and process improvement initiatives as they arise
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field
- 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company
- Strong understanding of ASC 606 and SaaS revenue recognition concepts
- Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
- Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora
- Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models
- Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected
- Experience improving accounting processes and implementing automation.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring its first dedicated Physical Security Lead to build and run the program that protects our people, our leaders, our events, and our offices. Our footprint now spans a multi-floor New York headquarters, Ramp-managed offices, and a growing set of hubs across North America and Europe. Our leaders are increasingly visible on public stages.
You'll own three areas in roughly equal measure: executive protection, event security, and office security (access control, cameras, guards, and building security). Your job is to turn a set of strong vendors and partner teams into one measurable, risk-based program.
This is a high-ownership IC role on the Corporate Security team. It reports to the Director of IT & Corporate Security and is based at our NYC HQ. This is a physical security role; cybersecurity and information security are owned by other Ramp security teams. We aren't looking for a guard supervisor or a box-checker. We want someone who makes it safe for Ramp to move fast, host great events, and keep our leaders accessible.
WHAT YOU'LL DO
- Build and run Ramp's executive protection program:
- Protective risk assessments and residential security reviews.
- Domestic and international travel security.
- Advance work for high-visibility appearances.
- Selecting, standing up, and managing our executive protection provider.
- Turn threat intelligence into protective action. Partner with Detection & Response to move from online threat and exposure monitoring to threat assessments, personal-information exposure reduction, and clear escalation playbooks.
- Own security for internal and external events, from all-hands and offsites to conferences, customer events, and executive dinners:
- Risk-tiered intake and written security plans.
- Coordination with venues and vendors.
- On-site leadership for the highest-risk events.
- After-action reviews.
- Set Ramp's global physical security standards for access control, video surveillance, intercoms, visitor management, and alarm monitoring. Tier them for headquarters, Ramp-managed offices, and flexible or serviced hub spaces.
- Build security into every new office, move, and expansion:
- Write the security design requirements and review drawings.
- Manage integrators through installation and acceptance testing.
- Partner with IT on network and identity integration.
- Manage the guard program and security vendors end to end: scope, post orders, SLAs and KPIs, budget, and quarterly business reviews. Own the security relationship with landlords and building management.
- Lead emergency preparedness and physical incident response:
- Emergency notifications, evacuation and shelter-in-place plans, and drills.
- Liaison with local law enforcement.
- Workplace-violence prevention, in partnership with People and Legal.
- Run physical access governance with IT. Tie access to joiner/mover/leaver events, run regular access reviews, and keep audit-ready evidence for physical security controls.
- Measure and report program health to leadership. Use AI and automation to scale the program without scaling headcount.
WHAT YOU NEED
- 6+ years in corporate or physical security, including 3+ years owning a security program or major workstream at a multi-site company. Executing someone else's program doesn't count toward this.
- Hands-on depth in at least two of the three areas (executive protection, event security, physical security systems such as access control and cameras) and solid working knowledge of the third.
- Experience administering or deploying enterprise access control and video platforms (e.g., Avigilon Alta/Openpath, Verkada, Genetec, LenelS2), and partnering with IT on networking and SSO.
- A track record of managing security vendors (guard, protection, integrator, event staffing) through contracts, SLAs, budgets, and performance reviews.
- Strong risk judgment. You size controls to the actual threat, explain the tradeoffs, and lead with "here's how we do this safely" rather than "no."
- Excellent writing. You can produce a crisp SOP, an event security plan, and a one-page executive brief.
- Willingness to work from our NYC office 4 days a week, travel 10–15%, support occasional evening and weekend events, and serve as primary on-call for physical security incidents (with the Director as backup and guard and vendor partners as on-site first response).
- Real, day-to-day use of AI tools in your work.
NICE-TO-HAVES
- ASIS CPP or PSP; formal executive protection training; first aid or Stop the Bleed certification.
- Experience at a high-growth tech, fintech, or financial services company with a high-profile founder or CEO.
- Experience writing security design standards for office buildouts and reading architectural or low-voltage drawings.
- Familiarity with physical and environmental control requirements in SOC 2, PCI DSS, or FedRAMP.
- A government protective, law enforcement, or military background, combined with corporate program ownership.
- An established network of protection, event security, and integrator vendors in NYC, SF, and internationally.
FAIR WARNING
- This is a builder role. Parts of the program exist today (vendors, a responsibility matrix, some SOPs). You'll turn them into a system.
- You're an IC who directs vendors and partner teams, not a manager of a security staff. You'll need to influence Workplace, Events, IT, Executive Assistants, People, and Legal without formal authority.
- Security at Ramp enables the business. Events still happen, offices stay welcoming, and executives stay accessible. Your job is to make that safe.
- Evenings, weekends, and travel come with the territory, especially around major events.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Bulgaria
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headNew York, United States; A self-starter who is comfortable working independently in a fast-paced, growth-stage, multicultural environment and across global time zones
New York, United States; San Jose, California, United States
New York, United States; San Jose, California, United States
ГибридseniorSan Francisco, California
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ГибридleadRelocation expense coverage to NYC or SF (if needed)
Все вакансии в одном месте - страница 40 · Job Hunters