Location: Metro Manila; Kazakhstan
Workplace: Hybrid
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
You'll own regulatory license application projects for Salmon, managing submissions to the BSP (Bangko Sentral ng Pilipinas), the SEC (Securities and Exchange Commission), and other regulators as the company expands its licensed products and geographies. This is a hands-on role for someone who goes deep into the detail, drafts the materials themselves, and keeps applications moving.
What you'll do
- Work within a small, dedicated licensing function, coordinating across legal, compliance, finance, product, and PMO teams to move license applications forward
- Serve as the primary on-the-ground point of contact in Manila for licensing projects, working closely with a remote team lead
- Navigate regulatory back-and-forth: drafting responses, tracking open items, and keeping stakeholders aligned across multiple concurrent applications
- Keep applications on track by explaining the regulatory context and requirements behind each request, so stakeholders understand what is needed and why, and escalating with clear facts and impact when inputs are blocked
What you'll own
- End-to-end management of regulatory license applications, from initial pack preparation through regulator approval
- Drafting application documentation yourself (application letters, governance materials, and corporate documents), bringing in the relevant stakeholders for input/support where needed and sign-off
- Timelines, deadlines, and deliverables across multiple license projects simultaneously, pushing stakeholders to deliver on time and escalating risks early
- Coordination with legal, compliance, finance, and business owners to gather inputs and ensure submissions are accurate and complete
- Ongoing communication with regulators, tracking questions, comments, and required follow-ups through to closure
- Supporting the transition of licensing projects from the PMO team into the dedicated licensing function
What makes you a strong fit
- 3-5 years of experience combining legal, regulatory, and project management work on complex, multi-stakeholder projects in financial services or fintech
- Hands-on experience with license applications for financial activities (e.g. banking, e-money/payments, securities/trading, lending) or comparable fintech regulatory projects, at a bank, payment company, EMI, trading firm, or financial institution, or through law firm or Big Four advisory work in financial services
- Strong drafting skills: you're comfortable reading regulations, interpreting requirements, and writing submission-ready documents
- Detail-oriented, with the ability to spot gaps and inconsistencies before the regulator does
- Confident and persistent with stakeholders at all levels: you explain the "why" behind each request with clear regulatory context and detail, follow up, push back, and escalate when needed, while keeping relationships constructive
- Comfortable working with Confluence, JIRA, and Slack as core operating tools
- Relocation to Manila is required
ГибридПротиворечивые условия: Relocation to Manila is required
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist who combines deep chemistry knowledge with machine learning expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be a computational chemist who knows reactions, synthesis, and medicinal chemistry in depth and has hands-on experience training and evaluating machine learning models. Above all, you'll build the reinforcement learning environments, datasets, and evaluations that teach Claude chemistry. Working alongside our bench chemists and AI researchers, you'll turn real chemistry problems and experimental data into training tasks and measure whether the models get better at them.
This role is fully on-site in the San Francisco Bay Area.
Key responsibilities
Design and build reinforcement learning environments for chemistry end to end, including task design, data curation, automated grading, and checks against shortcuts and data leakage
Design and source new experimental datasets, environments, and evaluations with our bench chemists, and external research and academic partners
Develop evaluations that measure model performance on real chemistry tasks, such as reaction outcome prediction, synthesis planning, structure elucidation, and compound design, and feed results back to research teams
Run and analyze training experiments with AI research teams, diagnose where models fail at chemistry, and prioritize what to build next
Ensure datasets and environments are high quality and well documented, including sources, train and test splits, and failure modes
Communicate findings clearly to chemistry, AI research, and life sciences audiences
Minimum qualifications
PhD in chemistry, computational chemistry, or a related field
Deep knowledge of organic and medicinal chemistry, including reactions, synthesis, and SAR, with experimental data as your ground truth
Strong Python skills and solid machine learning fundamentals, with hands-on experience training and evaluating models
Comfort navigating ambiguity and defining problems in a rapidly evolving research environment
Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills
Preferred qualifications
Experience with reinforcement learning, large language models, or building evaluations and benchmarks
Track record of supporting drug discovery programs alongside medicinal and synthetic chemists
Experience curating chemistry datasets from the literature, patents, or lab notebooks, including reaction, ADMET, and spectroscopic data
Cheminformatics and molecular modeling skills, for example RDKit, docking, free energy calculations, or quantum chemistry
Hands-on synthetic or medicinal chemistry experience at the bench
Publications, patents, or open-source software demonstrating scientific impact
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Armenia; Lebanon; Russia
We are seeking a highly articulate, efficient, and bilingual
Medical Coordinator & Front Desk Specialist
to support our active General / Family / Internal Medicine practice.
In this role, you will serve as the administrative backbone of our clinic—managing a high volume of inbound and outbound patient calls (
500–1,000 calls per week across the practice
), verifying insurance coverage, processing medication refills, managing prior authorizations, and maintaining pristine schedules within our EHR system.
Fluency in both
English and Armenian
is strictly required to effectively serve our patient community.
Key Responsibilities
1. Patient Communications & High-Volume Call Management
Handle high-volume inbound and outbound phone calls using our cloud phone system (
Nextiva VOIP
).
Answer patient inquiries, schedule and confirm appointments, and triage urgent calls with a warm, professional, and clear telephone manner in both English and Armenian.
2. Insurance Verification & Prior Authorizations
Verify patient insurance eligibility, copays, deductibles, and benefits prior to scheduled appointments.
Initiate, submit, and track insurance prior authorizations for procedures, diagnostic imaging, and medications.
3. Prescription Refills & Clinical Administrative Support
Process medication refill requests following clinic protocols, verifying prescription history in the EHR, and routing notes to providers.
Manage provider schedules, optimize appointment calendar flow, and perform daily patient outreach to minimize missed visits.
4. EHR & Data Management
Manage patient charts, registration records, and scheduling workflows within
Athenahealth EHR
(or similar platforms).
Utilize Microsoft Excel and Office tools to track daily administrative tasks, referral logs, and task lists.
Qualifications & Requirements
Language Mastery (Non-Negotiable):
Superior spoken and written communication skills in both
English and Armenian
.
Clinical Experience:
1–2 years of experience in General, Family, or Internal Medicine (preferably in a Front Desk, Medical Assistant, or Coordinator role).
Highly qualified candidates with strong medical backgrounds in other specialties will also be considered.
Core Competencies:
Proven experience managing high call volumes, insurance verifications, prior authorizations, prescription refills, and patient scheduling.
Technical Proficiency:
Proficient in Microsoft Excel and Office Suite.
Requirements
Preferred Qualifications
EHR:
Hands-on experience with
Athenahealth (Athena) EHR
.
Phone Systems:
Familiarity with
Nextiva VOIP
or cloud-based phone platforms.
Location: United Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: India; Australia; Japan; Singapore; Philippines; New Zealand
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems.
SENIORITY:
Experienced / Research-Level Engineer
EDUCATION:
Master's degree or PhD in a relevant quantitative discipline
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
Key Responsibilities
Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure.
Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python.
Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks.
Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions.
Optimize model training and inference for memory usage, computational efficiency, throughput, and performance.
Design and execute tests to verify implementation correctness and compliance with objective performance requirements.
Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions.
Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results.
Document technical approaches, implementation decisions, test results, and performance findings clearly.
Deliver high-quality, reproducible task submissions within project deadlines.
Requirements
Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline.
Strong professional or research experience in machine learning and practical ML engineering.
Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code.
Hands-on experience using coding agents within a Python development workflow.
Understanding of machine learning model development, training and inference workflows, and evaluation methods.
Ability to build reproducible implementations and verify correctness through systematic testing.
Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues.
Ability to work independently, manage technical tasks, and meet defined quality and submission requirements.
Strong written communication skills and the ability to explain technical findings.
Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.
Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems.
SENIORITY:
Experienced / Research-Level Engineer
EDUCATION:
Master's degree or PhD in a relevant quantitative discipline
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
Key Responsibilities
Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure.
Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python.
Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks.
Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions.
Optimize model training and inference for memory usage, computational efficiency, throughput, and performance.
Design and execute tests to verify implementation correctness and compliance with objective performance requirements.
Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions.
Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results.
Document technical approaches, implementation decisions, test results, and performance findings clearly.
Deliver high-quality, reproducible task submissions within project deadlines.
Requirements
Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline.
Strong professional or research experience in machine learning and practical ML engineering.
Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code.
Hands-on experience using coding agents within a Python development workflow.
Understanding of machine learning model development, training and inference workflows, and evaluation methods.
Ability to build reproducible implementations and verify correctness through systematic testing.
Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues.
Ability to work independently, manage technical tasks, and meet defined quality and submission requirements.
Strong written communication skills and the ability to explain technical findings.
Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.
Location: United Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems.
SENIORITY:
Experienced / Research-Level Engineer
EDUCATION:
Master's degree or PhD in a relevant quantitative discipline
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
Key Responsibilities
Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure.
Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python.
Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks.
Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions.
Optimize model training and inference for memory usage, computational efficiency, throughput, and performance.
Design and execute tests to verify implementation correctness and compliance with objective performance requirements.
Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions.
Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results.
Document technical approaches, implementation decisions, test results, and performance findings clearly.
Deliver high-quality, reproducible task submissions within project deadlines.
Requirements
Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline.
Strong professional or research experience in machine learning and practical ML engineering.
Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code.
Hands-on experience using coding agents within a Python development workflow.
Understanding of machine learning model development, training and inference workflows, and evaluation methods.
Ability to build reproducible implementations and verify correctness through systematic testing.
Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues.
Ability to work independently, manage technical tasks, and meet defined quality and submission requirements.
Strong written communication skills and the ability to explain technical findings.
Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.
Location: Los Angeles, United States; Warsaw, Poland; Tbilisi, Georgia; Batumi, Georgia; Buenos Aires, Argentina; Tallinn, Estonia
Think You Can Make AI Notice Us? Prove It.
At LBC Mortgage, we’re looking for a curious, ambitious, and unconventional thinker who is ready to experiment, challenge assumptions, test new ideas, and help make our brand visible across the rapidly evolving world of AI platforms.
The way people discover businesses is changing. More and more people are turning to AI assistants like ChatGPT, Gemini, and Perplexity to ask questions, compare services, and decide which companies deserve their attention. We want LBC Mortgage to be part of those conversations. Not just on Google. Not just on social media. We want our brand to be discoverable, recognizable, and accurately represented wherever people search for answers, recommendations, and solutions.
Your mission is simple: help make LBC Mortgage impossible to overlook.
We’re not looking for someone who needs ten years of experience, a complicated strategy document, or permission to try every new idea. We’re looking for someone who is genuinely interested in how AI works, enjoys exploring new tools, and isn't afraid to test an approach that nobody on the team has tried before. You don't need to know everything on day one. You need to be willing to learn, think independently, take initiative, and turn ideas into action.
This is not about taking reckless risks or doing things without a plan. It’s about having the confidence to experiment intelligently, measure results, and improve continuously instead of assuming that yesterday’s methods will always work tomorrow.
You will help establish and maintain our presence across relevant business directories, search engines, review websites, social platforms, online communities, and emerging AI-driven discovery channels. You’ll work on making sure our business information is accurate and consistent, our profiles are complete, and our content clearly communicates who we are and what we do.
You’ll also explore how brands are mentioned in AI-generated answers, identify opportunities to strengthen our online presence, and investigate what helps AI systems discover and understand reliable information about businesses. From improving business listings to researching customer questions, contributing appropriately to relevant communities, and testing new content strategies, your work will help us understand how to become more visible in a world increasingly shaped by AI.
You should be comfortable following a strategy while also recognizing opportunities to improve it. If you notice something that could work better, speak up. If you discover a promising platform, explore it. If you have an idea worth testing, explain your reasoning and help us evaluate the results. We value people who combine initiative with accountability and creativity with attention to detail.
Most importantly, we want someone who sees this role as an opportunity rather than a checklist. Someone who wants to help shape how a brand competes in a changing digital landscape. Someone who understands that there may not always be a ready-made answer and is willing to find one.
We’re not promising that every experiment will succeed. We’re offering the opportunity to explore, test, learn, and contribute to something that is evolving in real time. You’ll have a clear objective, the freedom to investigate different approaches, and the responsibility to turn what you learn into meaningful progress.
Don’t just tell us you’re different. Show us how you think, what you’re curious about, and what you would try first.
Ready to make AI notice us? Apply.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages an extensive portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing and commercial lettings. They pride themselves on a bespoke approach to property management, focusing on achieving high yields for landlords while providing modern, high-quality living spaces for tenants across key urban hubs.
The team has crafted a unique, results-driven way of working that prioritizes market expertise and a hassle-free experience for their diverse clientele. Operating with a focus on growth and efficiency, they offer a collaborative environment where local knowledge meets a commitment to service excellence. This is an excellent opportunity to join a stable yet forward-thinking property firm that remains a prominent fixture in the North West’s competitive real estate market.
Job Type:
Full-time (GMT 9:00 AM – 5:00 PM)
Job Summary
As the first point of contact for a thriving Manchester-based real estate agency, you will play a critical role in driving the growth of our residential and commercial portfolios. This role is more than just answering phones; it is about being the engine of our sales pipeline. You will be responsible for qualifying high-intent leads, managing major property portal enquiries, and ensuring every prospective buyer, seller, landlord, and tenant receives a world-class experience from their very first interaction.
Key Responsibilities
Act as the professional first point of contact for all inbound calls and digital enquiries.
Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom.
Qualify prospects effectively to determine their needs and urgency before booking viewings, valuations, or consultations.
Manage the team’s Google Calendar, ensuring all appointments are scheduled accurately.
Maintain a structured CRM, segmenting leads into Hot, Warm, and Cold categories.
Proactively follow up with unconverted opportunities and re-engage dormant leads in the database.
Support email and SMS nurturing campaigns to keep the brand top-of-mind for property investors and professionals.
Track and report on pipeline performance, ensuring zero missed enquiries.
Requirements
Proven experience in Lead Qualification and Appointment Setting.
Previous experience within the Real Estate or Property industry.
Exceptional English communication skills with a professional and confident phone manner.
High proficiency in CRM management and data entry.
Expert-level command of Google Workspace (Calendar, Drive, Docs) and Microsoft Office.
Strong organizational skills with the ability to manage high enquiry volumes independently.
A proactive "follow-up" mentality and extreme attention to detail.
Nice-to-Haves
Familiarity with the Manchester property market.
Experience in managing multi-channel lead generation (phone, email, and property portals).
Background in customer service or front-desk support in a fast-paced environment.
Benefits
🌎 Fully remote role
🎯 Performance-driven culture with clear KPIs and advancement pathways
Location: Amsterdam, Netherlands
We are looking for a Senior Game Designer who combines systems design and economy design expertise with LiveOps and product strategy. You will shape the core progression and monetization systems of our free‑to‑play titles while owning an events and content roadmap that boosts retention and revenue. You’ll blend creative design with data‑driven decision‑making, transforming KPIs and player insights into clear, high‑impact updates. You’ll be a key force in an agile, multidisciplinary and creatively charged development team.
About CoolGames
At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly.
CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries and headquartered in The Netherlands.
With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams.
If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team,CoolGames is the right place for you.
About the role
As a Senior Game Designer, you will be responsible for the entire systems and LiveOps lifecycle. This includes designing new casual free-to-play games for desktop, tablets, and mobile, from initial concept through all stages of the product lifecycle. You will design and balance core loops, progression, rewards and game economy, then extend them through LiveOps: in‑game events, content drops, experiments and monetization changes that address KPI opportunities, lift retention and grow both IAP and ad revenue. Armed with analytical tools, you will translate insights into actions, weigh impact versus effort, and continuously iterate to keep our games fresh and competitive. Working side‑by‑side with developers, artists, QA and marketing in an agile environment, you will articulate strategy and results to stakeholders at every level, ensuring smooth execution. At the same time you will coach and inspire other game designers, fostering a culture of creativity, data‑driven decision‑making and constant improvement across the team.
Your responsibilities will include:
Define and maintain the systems design for core loops, progression, rewards and economy (sources/sinks, pacing, difficulty), ensuring they align with player needs and business goals
Build and evolve a LiveOps strategy and content roadmap (events, seasonal mechanics, IAP offers and ad-driven promos) that drives engagement and revenue
Design and implement in-game experiments (A/B tests, event variations) and use the results to inform design decisions; iterate so each update measurably improves retention and monetization
Specify clear, developer-ready design documents and balancing sheets; be the single source of truth for feature scope, rationale and success metrics
Stay on top of casual F2P market trends and top-grossing competitors; pitch new content, meta features or mechanics (e.g., collections, passes, streaks, time-limited challenges) that fit our audience
Collaborate within a multidisciplinary team (design, engineering, art, QA, marketing) to deliver features and LiveOps smoothly; participate in agile rituals to align with development cycles and product goals
Present product vision, LiveOps plans and post-event analyses; communicate the “why” behind your strategy with data and research to secure buy-in from internal stakeholders and external partners
Mentor other game designers and raise team craft through feedback and reviews
Requirements
About You
5+ years of professional experience as a Senior Game Designer within the mobile or web F2P industry, with hands-on systems/economy and LiveOps experience
Deep familiarity with top-grossing casual games and F2P mechanics; you know what keeps players returning and spending, and can anticipate shifts in player behavior or monetization patterns
Ability to translate complex data and KPIs into actionable design changes and clear roadmaps, balancing player enjoyment with business objectives
Strong written and verbal communication in English; concise specs and clear presentation skills
Proven experience in cross-functional teams; you integrate creative, technical and commercial perspectives into a cohesive product direction
Experience in mentorship or leadership, fostering designer growth, and promoting a positive, solution-oriented approach.
Bonus: game economy design specialization; puzzle/casual background; HTML5/web distribution experience
Benefits
What we can offer you:
An international team of 80+ professionals from almost 20 different countries;
Work closely with some of the biggest (upcoming) game platforms in the world on high-quality casual games that are played by millions of gamers;
Competitive remuneration;
A flexible remote working environment;
Company events in HQ Amsterdam Office;
A very open, informal and international company culture where everyone can make a difference.
Location: Amsterdam, Netherlands
We are looking for an experienced Economy & Balancing Game Designer who can design, model, and tune the economies, progression, and reward systems of casual HTML5 games played by millions of people worldwide.
As part of one of our multidisciplinary game development teams, you will design, model, balance, test, and iterate game economies from early concept through live operations. You understand that a great casual game economy is not just “generous” or “tight”: it paces progression, makes every reward feel earned, gives every purchase a clear purpose, and stays healthy for years.
About CoolGames
At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly.
CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries headquartered in The Netherlands.
With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams.
If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team, CoolGames is the right place for you.
About the role
As an Economy & Balancing Game Designer at CoolGames, you take ownership of the economies inside our casual games: the sources, sinks, progression, and reward systems that decide how players earn, spend, and advance. You will design systems that are fun, fair, understandable, and commercially effective. And you own the outcome: not just the analysis behind the numbers, but the retention and revenue they produce.
You will be part of a multidisciplinary agile team. Together, you will work on new titles, improve existing live games, and help shape the models, tools, and processes that make good economy design scalable across our portfolio. Because our games run on a range of platforms with different monetization models, you know how to make an economy work whether it is driven by in-app purchases, ads, or a subscription platform.
On new games you are involved from the very first design sessions, so that the economy, its sinks, and its progression are designed in from the start rather than balanced after the game has been built. On live games you take the economy apart per title, in enough depth to say what a change will do before it ships, and you model and simulate that change rather than shipping it and reading the result afterwards.
You are comfortable working both creatively and analytically. You can feel when a progression curve or a reward loop is right, but you also know how to validate that instinct through models, simulations, A/B tests, and player data.
About You
You are proactive and thrive on taking ownership and responsibility. You care deeply about how players feel when they play, and you know that a healthy economy and a great player experience are the same goal, not a trade-off. You know how to design systems that motivate without manipulating, monetize without frustrating, and reward without devaluing progress.
If you are:
An experienced Economy, Systems or Balancing Game Designer
Ready to work on long-lasting casual titles, and to move between them when needed
A strong believer in teamwork
Are not afraid of innovation and learning new tools on the go
Then you are on the right track to be a great match with Coolgames.
Responsibilities
Design and balance the economy, progression, and reward systems of our casual games, from the first design sessions of a new title through live operations
Own the revenue outcome of the economies you design
Build and maintain the economy models, balancing sheets, and simulations for each title, in enough depth to say what a change will do before it ships.
Use player data and A/B tests to find friction points, progression bottlenecks, and monetization opportunities, and to show, with data, where balancing proposals from game and level designers will take retention and revenue.
Design motivation loops and a cohesive ecosystem of LiveOps events that work together rather than compete for player attention
Communicate design rationale, trade-offs, and recommendations clearly to the team and the studio, and take ownership of a title’s economy when moving between projects.
Research how comparable games in our genres structure, pace, and price their economies, and keep that as the reference we balance and price against.
Requirements
Requirements
5+ years designing, balancing, and operating the economies of successful, released free-to-play games on mobile and/or HTML5, including casual or puzzle titles.
Comfortable being accountable for a title’s KPIs: you make and defend decisions
Advanced spreadsheet and modeling skills: balancing, simulation, and forecasting models, and fluent use of AI tools to build and analyze them faster.
Strong analytical mindset: you design and evaluate data, translating it into concrete design changes.
Deep understanding of player motivation, retention mechanics, LiveOps, and monetization design, and the empathy to feel what our casual audience will and won’t accept.
Independent and proactive, quick to get up to speed on a new game and its audience, with excellent English and experience working in remote, multidisciplinary teams.
A habit of benchmarking: you know the economies of the leading games in our genres well enough to say where ours sits against them.
Benefits
What we can offer you
An international team of 80+ professionals from almost 20 different countries;
Work closely with some of the biggest upcoming game platforms in the world on high-quality casual games that are played by millions of players;
Competitive remuneration;
A flexible remote working environment;
A very open, informal, and international company culture where everyone can make a difference.
Apply
Do you love building game economies that players find fair, motivating, and worth investing in, and that stay healthy for years?
Then we would love to hear from you. Please include your CV and, where possible, a portfolio, economy models or balancing sheets, shipped games, design documents, or examples that show how you think about progression, monetization, and player experience.
Location: Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Montenegro; Almaty, Kazakhstan
About us
We are a digital-asset infrastructure group. We build institutional custody technology and operate regulated entities in Cyprus (CySEC MiCA CASP licence), Switzerland (VQF SRO membership), the UK and the UAE. A new entity in Georgia is being set up now.
The role
You will be the CEO’s right hand: running the calendar, preparing meetings, making sure decisions turn into actions, and taking care of personal administration within an agreed scope. This is a fully remote role. You will work closely with the CEO and with our Operations Manager in Limassol.
Responsibilities
Calendar and meetings.
Run the CEO’s calendar: scheduling, priorities, conflicts and time zones. Prepare materials before meetings and make sure the right people and documents are in the room, whether virtual or physical.
Decisions and follow-up.
Record decisions, assignments and deadlines from meetings. Follow up with owners and report status back to the CEO. Nothing agreed in a meeting gets lost.
Travel.
Plan and book business travel end to end: flights, hotels, transfers, visas, and a clear itinerary with all the details in one place.
Personal matters.
Handle personal administration for the CEO within an agreed scope: appointments, documents, travel, payments.
Correspondence.
Triage the CEO’s inbox where agreed, draft replies, letters and short memos, and make sure important messages get an answer on time.
Coordination.
Act as the point of contact between the CEO and internal teams, external partners and providers. Pass company-document and KYB requests to the Operations Manager and track them to completion.
Weekly overview.
A short weekly summary for the CEO: upcoming week, open follow-ups, decisions waiting on him.
Requirements
3+ years as an executive assistant to a C-level executive, ideally in fintech, financial services or a multi-entity group.
Proven experience supporting an executive remotely.
Very organised and self-directed: calendars, follow-up lists and trackers are your normal way of working.
Good written English: you can draft a letter or a memo that needs little correction.
Able to move tasks forward through people who do not report to you, including senior ones.
Absolute discretion: you will see the CEO’s calendar, personal matters and confidential company data.
Comfortable with Google Workspace or Microsoft 365, task trackers (ClickUp or similar) and shared document systems.
Availability during Cyprus business hours (EET/EEST), with flexibility when travel or urgent matters require it.
Russian is a plus.
Benefits
Competitive salary;
Fully remote work;
24 working days of paid annual leave;
A close working relationship with the CEO of a fast-growing regulated group in the digital-asset industry.
Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
We are looking for an
HR Officer
to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees.
This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations.
Key Responsibilities
Recruitment & Staffing Coordination
Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers.
Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date.
Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes.
Onboarding, Offboarding & Employee Documentation
Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures.
Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll.
Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time.
HR Systems, Attendance & Payroll Inputs
Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration.
Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines.
Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved.
Employee Support & HR Administration
Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague.
Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives.
Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents.
Reporting & Process Follow-up
Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities.
Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up.
Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient.
What We're Looking For
1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a high-volume or operational environment is an advantage.
Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs.
Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important.
Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly.
Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines.
Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers.
What Sets This Role Apart
Direct exposure to the employee experience across a large and growing warehouse network.
An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data.
A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations.
The opportunity to grow within a developing HR function and take increasing ownership over time.
Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: Bangalore, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns.
This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand.
Roles and Responsibilities
Video Production & Editing:
Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings.
Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand.
Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube
Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory)
Graphic Design & Branding:
Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets.
Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics.
Maintain and uphold DBSync’s brand guidelines across all produced creative assets.
Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts.
Manage project timelines to deliver high-quality assets within agreed sprint cycles.
Skills and Qualifications:
Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus).
Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production.
Software Proficiency:
Video/Motion: Adobe Premiere Pro, After Effects,
Veed.io
, or similar video editing tools.
Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva.
AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory)
Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required.
Skills:
Solid understanding of layout, typography, color theory, and composition.
Basic audio editing and cleanup skills (noise reduction, leveling, background music integration).
Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals.
Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Location:
Bangalore (Remote)
Shift Timings:
U.K. Shift (1:30 PM IST - 10:30 PM IST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
San Francisco, CA
Armenia; Lebanon; Russia
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УдалённоUnited Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt
УдалённоLos Angeles, United States; Warsaw, Poland; Tbilisi, Georgia; Batumi, Georgia; Buenos Aires, Argentina; Tallinn, Estonia
УдалённоSouth Africa; Full-time (GMT 9:00 AM – 5:00 PM)
УдалённоseniorAmsterdam, Netherlands
УдалённоAmsterdam, Netherlands
УдалённоTbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Montenegro; Almaty, Kazakhstan; Run the CEO’s calendar: scheduling, priorities, conflicts and time zones