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Location: Tokyo, Japan About Our Client Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality. Job Description The Manager - Human Resources will be responsible for executing HR initiatives to achieve Employer of Choice status and facilitating HR planning in collaboration with the Regional HR Head. Additionally, this role involves ensuring the integration of HR strategy to foster a performance-driven culture and collaborating with Business/Function Heads on retention strategies and identifying capability gaps. Key Responsibilities HR Strategy & Culture Enhancement Play a pivotal role in planning and executing Human Resources initiatives aligned with sustainability targets and organizational goals. Refine HR policies to strengthen organizational culture and reinforce values. Collaborate with Business/Function Heads on retention strategies and address capability gaps. Develop and execute employee engagement and motivation programs in collaboration with the Talent Management team. Lead initiatives to foster clear and effective employee communication through employee communication programs. Proactively address employee concerns to prevent disruptions, promoting a positive work environment. Recruitment, Talent Management & Development Plan and implement recruitment strategies aligned with business objectives and oversee the hiring of fixed-term employees and trainees. Assess manpower needs, exploring internal and external sourcing options, and create innovative assessment methods for optimal candidate selection. Oversee Talent Management initiatives to retain top talent and support succession planning. Design and apply progressive selection tools to fulfill manpower needs. Conduct coaching sessions and implement engagement initiatives across the region to ensure employee growth and satisfaction. Guide Managers on the performance assessment process and support them in delivering constructive feedback. Compliance, Recognition & Organizational Development Establish and monitor Reward & Recognition programs, tracking their effectiveness and alignment with organizational objectives. Collaborate with key stakeholders on organizational development initiatives. Coordinate employee satisfaction surveys, implement recommendations, and maintain adherence to HR policies, regulations, and statutory requirements. Ensure compliance with the company's HR guidelines and support processes that lead to positive audit outcomes. Sustainability Promote judicious use of natural resources. Adhere to the organization's environment, health, and safety policies, objectives, and guidelines. Anti-Bribery Management Systems (ABMS) Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual. Understand ethical standards and the importance of integrity in business practices. Identify and evaluate risks related to bribery in various business contexts. Key Requirements 5–8 years of relevant work experience in a Human Resources role. Graduate/postgraduate degree or globally equivalent qualification. Experience with SAP SuccessFactors and ADP is mandatory. Behavioral Competencies Communication Quality and Service Orientation Delivering Results Teamwork and Collaboration Digital Fluency Diversity, Equity, and Inclusion Orientation Personal and Professional Development Leadership Entrepreneurship Functional Competencies Talent Acquisition Employee Life Cycle Management Employee Engagement Equal Opportunity Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.

Responsibilities: — Transform complex first-party and third-party data into persuasive, actionable narratives and strategic recommendations for advertisers and internal stakeholders. — Design hypothesis-driven research frameworks that identify the right business questions before selecting methodologies. — Conduct and synthesize mixed-methods research, including qualitative and quantitative approaches, to uncover cultural and consumer trends. — Translate insights into compelling sales narratives, strategic positioning, and “why Reddit” stories that support advertiser acquisition and revenue growth. — Help brands understand how to succeed on Reddit through culturally informed audience and platform insights. — Support both advertiser growth and consumer growth initiatives by identifying opportunities to strengthen Reddit’s market position across EMEA. — Contribute to brand strategy development, positioning work, perception studies, and Jobs-to-be-Done (JTBD) frameworks. — Surface culturally relevant regional insights that inform marketing, communications, and growth strategies. — Develop a nuanced understanding of online communities, subcultures, and evolving social behaviors across fragmented EMEA markets. — Act as a subject matter expert on Reddit communities, internet culture, and platform behavior within the German and broader EMEA media landscape. — Create sharp, provocative, insight-led narratives that challenge conventional thinking and inspire action. — Represent Reddit at industry events, client presentations, keynote sessions, and thought leadership opportunities. — Influence senior stakeholders through concise, commercially relevant storytelling and strategic recommendations. Qualifications: — 7-10+ years experience in consumer and market research, data analysis, consulting, strategy. — Proven experience working in stakeholder-facing insights, strategy, analytics, or research teams within media owners, agencies, or platform organizations. — German and English language proficiency required; French is a plus. — Strong presentation and communication skills, with experience representing insights at high-profile consumer, B2B, and client-facing events. — Deep expertise in mixed-methodology research, including qualitative methods (ethnography, focus groups, moderated and AI-moderated interviews, social listening) and quantitative methods (survey design, segmentation, brand tracking, statistical analysis). — Strong understanding of the German media and advertising landscape. — Ability to engage credibly with senior stakeholders across major German brands and media agencies. — Familiarity with platform analytics, first-party data, and syndicated tools such as GWI, Comscore, Ipsos, and survey research platforms. — Broad category fluency across key advertiser verticals including CPG, automotive, finance, technology, entertainment, and retail. — Working knowledge of the competitive platform landscape across EMEA. — Strong cultural intuition and curiosity around online behavior, digital communities, and emerging social trends across EMEA markets. — Comfortable navigating cross-functional priorities and collaborating across multiple internal teams. Conditions: — Full-time position. — Hybrid work format based in Germany. Benefits: — Global benefit programs including workspace, professional development, caregiving support. — Family planning support. — Gender-affirming care. — Mental health and coaching benefits. — 100% employer-funded retirement savings plan. — Risk benefits. — Flexible vacation and paid volunteer time off. — Generous paid parental leave. Additional information: — Interviews may be recorded, transcribed, and summarized by AI with opt-out option. — Commitment to equal opportunity employment and reasonable accommodations for disabilities.

Location: Aberdeen, United Kingdom Location : Offshore / Worldwide Operations Reports To : Operations Manager / Marine Manager Start Date : Immediate Interocean is seeking a highly experienced Jack-Up Rig Mover to join our team for operations in Worldwide. The Jack-Up Rig Move Specialist is responsible for planning, coordinating, supervising, and executing safe and efficient jack-up rig moves. The role provides technical expertise throughout all phases of rig relocation, including feasibility studies, route assessment, pre-load monitoring, jack-up and jack-down operations, towing activities, and post-move reporting. The position ensures compliance with client requirements, industry standards, and company safety procedures. Key Responsibilities: Lead and supervise jack-up rig move operations from planning through completion. Develop rig move procedures, method statements, and risk assessments. Conduct location assessments, environmental reviews, and seabed evaluations. Review geotechnical, bathymetric, and metocean data to determine site suitability. Coordinate with clients, vessel owners, marine warranty surveyors, and offshore personnel. Provide technical guidance during jack-up, transit, positioning, and jack-down activities. Monitor towing operations and ensure compliance with approved rig move procedures. Assess rig leg penetration, footing capacities, punch-through risks, and air gap requirements. Participate in HAZID, HAZOP, SIMOPS, and pre-job planning meetings. Ensure all operations are conducted in accordance with applicable regulations, industry best practices, and company management systems. Maintain accurate operational records and prepare detailed rig move reports. Investigate incidents, near misses, and operational anomalies when required. Mentor junior personnel and offshore teams on rig move planning and execution. Requirements Essential Qualifications Degree or equivalent qualification in Marine Engineering, Nautical Science, Marine Operations, or a related discipline. Recognised offshore survival and medical certification. Valid industry-standard offshore training certificates relevant to operating region. Experience Minimum 10 years' experience in offshore marine operations. Significant experience planning and executing jack-up rig moves. Proven experience working with independent-leg cantilever and slot jack-up rigs. Experience reviewing geotechnical and geophysical survey data. Experience coordinating with Marine Warranty Surveyors and regulatory bodies. Familiarity with international offshore drilling operations. Technical Knowledge Jack-up rig stability and structural limitations. Rig move analysis and feasibility studies. Towing operations and marine assurance processes. Seabed hazards and geotechnical interpretation. Marine navigation and positioning systems. Offshore safety management systems. Risk assessment and emergency response procedures. Key Competencies Strong leadership and decision-making skills. Excellent planning and organisational ability. Effective communication and stakeholder management. High level of situational awareness and safety focus. Ability to work under pressure in dynamic offshore environments. Strong analytical and problem-solving skills. Benefits Competitive compensation package Supportive team culture

Задачи: — Ведение ежемесячной, квартальной и годовой управленческой отчетности — Взаиморасчеты между компаниями и групповое трансфертное ценообразование — Ведение зарплатного учета на Кипре и подача отчетности в Социальное страхование и налоговые органы — Налоговая и регуляторная отчетность, включая IR7, IR603 и CbC Survey — Ведение бухгалтерского учета для кипрских компаний группы и операций в нескольких юрисдикциях ЕС — Координация с внешними аудиторами в течение всего аудиторского цикла — Автоматизация рутинных финансовых процессов в Anaplan совместно с командой внедрения Требования: — 3–5 лет опыта работы бухгалтером на Кипре — Глубокие практические знания зарплатного учета и обязательной отчетности на Кипре — Свободное владение русским и английским языками — Квалификация ACCA или обучение на пути к ней будет плюсом — Опыт работы с Anaplan приветствуется, но не обязателен — обучение на рабочем месте Условия: — Работа напрямую с финансовым директором — Развивающаяся финансовая функция, где вы помогаете строить процессы, а не поддерживать существующие — Конкурентный компенсационный пакет

Location: Paris, France; Bordeaux, France; Marseille, France; Brussels, Belgium; Madrid, Spain; Barcelona, Spain Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE USER RESEARCHER ROLE ⭐️ At Alan, research is not a checkpoint. It's a compass. Our User Research team sits at the intersection of product, design, and engineering, making sure every decision is grounded in what our members actually need, feel, and experience. As a User Researcher at Alan, you will gather and prioritize the most important questions from across the company, and design the right research to answer them. That means running interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end. You'll then turn those findings into insights that are clear, compelling, and genuinely useful to the teams who need them. You'll work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with our analytics and data science teams to tell a complete story about our product. You'll also help grow research culture across Alan, sharing your craft and mentoring teammates along the way. At Alan, great research drives great product. If you love figuring out what people truly need and translating that into decisions that matter, this role is for you. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ You may be a great fit at Alan if you have: - 4+ years of experience as a product/user researcher in a tech environment, with strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation - Solid quantitative research skills: you're comfortable with survey design, sampling, crosstabs, and core statistical concepts - Sharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable - A strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact - Compelling communication skills: you turn complex findings into clear narratives that resonate with any audience - Experience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow - You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production. - You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have. - English fluency, written and spoken - (As a plus) Fluency in French, Spanish, or another European language For this role, we hire within the D-E level range. 🌍 HOW WE WORK - Based in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), with the ability to work onsite twice per week. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. You want to know more about Alan? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work. #LI-DNP

Execution Planning and Detailed Design of the turnaround scope for the Injection Failure Mitigation Project (IFMP) by NCOC. The project will be carried out offshore at Kashagan.

Location: Ukraine Workplace: Remote Who Are We? Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing. We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously. With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started. What We're Looking For We're looking for a Total Rewards Specialist to own the analytics and frameworks behind how we pay: compensation ranges, review cycle models, market benchmarking, pay gap analysis; plus our benefits programs across our hubs. Strong with data, fluent in spreadsheets, confident with stakeholders. Key Responsibilities: - Build and maintain compensation analytics and reporting that leadership and HRBPs actually use. - Maintain and extend compensation ranges across hubs, including new locations and cooperation models. - Run the mechanics of our compensation review cycles: matrices, budget models, scenario costing, system settings, compensation statements. - Run market benchmarking end to end: data submissions, survey analysis, positioning conclusions, and a clear recommendation - Support the EU Pay Transparency rollout: pay gap analysis, action plans where gaps exceed thresholds, and getting us ready to answer pay questions properly - Contribute to job architecture, job evaluation and levelling. - Design and administer bonus schemes and keep the rules defensible and documented. - Own benefits renewals end to end: benchmarking, vendor negotiation prep, business cases, contracts with Procurement, comms. - Own the benefits budget and track effectiveness. - Use AI and automation to take manual work out of recurring analytics and processes. Required skills - Solid experience in Compensation & Benefits roles, with a deep understanding of compensation frameworks and benefits management. - Demonstrated expertise in implementing effective compensation and benefits practices for international markets. - Strong ability to collect, validate, analyze, and interpret data, identify trends, and make data-driven decisions while making complex data easy to understand. - Experience in conducting market research and benchmarking to ensure competitive compensation and benefits offerings. - You are considered an Excel expert by your peers, have advanced proficiency in Google Spreadsheets and Presentations. - Capable of managing multiple projects simultaneously and ensuring timely, successful execution. Candidate journey ⭕️ Recruiter call --> ⭕️ Meet a team member --> ⭕️ Skills assessment--> ⭕️ Meet the Leadership team ✨ Why You’ll Love Being Part of Welltech: - Grow Together: Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together. - Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact. - Results-Driven: We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day. - We Are Well-Makers: Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality! Check out some of our products Muscle Booster — https://musclebooster.fitness/  Yoga-Go — https://yoga-go.io/  Omo — https://omo-weight-loss.app/  FastEasy — https://fasteasy.life/  WalkFit - http://walkfit.pro

Location: San Francisco, CA Workplace: Hybrid About Niantic Spatial AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time. That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are. In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right. Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us. About the Real-World Test Lab (RWTL) Physical AI doesn't get graded on a leaderboard. It gets graded on a factory floor at shift change, in a substation with no GPS, on a site where the lighting is wrong and the stakes are real. The Real-World Test Lab closes the gap between the benchmark and the field. We bring the customer's world inside our walls — their devices, their environments, their hardest conditions, and their definition of success — and make it the bar every release has to clear. As Niantic Spatial's first and most demanding customer, we push our reconstruction, localization, and spatial understanding to their limits, find where they shine and where they break, and turn that into evidence that shapes what we build next. It's a new team at the frontier of physical AI, and you'll help invent how the job is done. About the Role We're hiring a Hardware Operations Engineer with a robotics specialism, reporting to the Director of the Real-World Test Lab, to own the physical layer of our evidence. You'll manage our fleet of capture devices and robots, engineer the test environments and the instrumentation inside them, support the captures our data programs depend on, and run physical test sessions, including the real-robot side of our sim-to-real work. A physical run only counts as evidence if the hardware is characterized, the environment is controlled, the ground truth is trustworthy, and someone can reproduce the run months later. You'll build what makes that possible: fixtures, ground-truth references, calibration and data-offload tooling, and the integrations that feed physical runs into the same automated evaluation system as everything else. You engineer the conditions, not just the setup. When a physical result didn't match expectations, you've worked out whether the hardware, calibration, environment, or system under test was responsible. Then you built the rig, reference, or logging that kept the question from coming back. You know an uninstrumented physical test is an anecdote, and in the Lab you'll be the person who can say with authority whether a strange result is real. What Success Looks Like - 30 days: Fleet inventory and characterization baseline complete, safe operating procedures defined for current spaces, and first instrumentation gaps identified. - 60 days: First physical robot run executed with ground-truth instrumentation, documented well enough to repeat, with results in the Lab's evaluation system. - 90 days: Test environments in regular use with controlled, documented conditions; capture support running smoothly with our data acquisition team; and the physical side of sim-to-real running on a standing instrumented protocol. What You'll Do - Own and Characterize the Fleet - Manage our capture devices, sensors, and robots end to end: inventory, calibration, firmware, maintenance, logistics, and spares. Characterize what each platform can and cannot do, so a device's limits are a known quantity rather than a surprise inside a result. - Engineer the Physical Test Environments - Design, build, and operate the spaces we test in, covering layout, lighting control, markers, obstacle configurations, and survey-grade ground truth references, across our office, rented or workplace-services-supported space, and partner or customer sites. Make each environment a controlled variable rather than an improvisation. - Build the Instrumentation - Create the rigs, mounts, references, and measurement setups that turn a physical run into quantitative data: trajectory ground truth, positional accuracy references, timing and synchronization across sensors, and automated condition logging. - Integrate Physical Runs Into the Evaluation System - Work with the AI Automation Engineer so physical results flow into the same scorecards and comparisons as software-only evaluations, through automated data offload, run metadata, and structured condition capture rather than a spreadsheet and a folder of files. - Run the Physical Test Sessions - Execute robot runs and device-in-the-loop tests: robot bring-up, teleoperation, scripted trials, and the repetition that makes a result statistically meaningful rather than anecdotal. - Own the Physical Half of Sim-to-Real - When a scenario has been evaluated in simulation, engineer and execute its physical counterpart so the comparison is valid, matching environment, route, lighting, sensor configuration, and robot setup, and instrumenting the run so divergence is explainable rather than mysterious. - Own Safety - Define and maintain safe operating procedures for robots and powered equipment in our test spaces, and coordinate with workplace services, IT, Legal, and site owners on access and safety requirements. - Automate Your Own Work - Script the repetitive parts, including configuration, calibration checks, data offload, and condition logging, so setup time falls and a colleague can run a session without you. What You'll Bring - Hands-on engineering experience with robotic hardware, covering bring-up, integration, teleoperation, troubleshooting, and maintenance. Mobile or wheeled platforms preferred. - Built test rigs, fixtures, or instrumentation that produced quantitative measurements of a physical system's behavior. - Designed and run structured physical experiments, including ground truth methodology, and documented conditions rigorously enough for someone else to reproduce them. - Worked with sensor calibration, multi-sensor synchronization, and coordinate frame conventions, and understand how errors in each propagate into a result. - Strong Python and command-line proficiency, with a track record of automating hardware configuration, data offload, or test execution. - Managed hardware fleets operationally: inventory, firmware, calibration schedules, logistics, and repair coordination. - Practical safety experience operating powered equipment or robots around people. - A bachelor's degree in a relevant field, or equivalent experience. Nice to Have - Worked with ROS or ROS 2, including writing nodes or integrating sensor drivers. - Operated NVIDIA Isaac Sim or Isaac Lab as a user, running scenarios someone else authored. - Worked with professional capture hardware such as terrestrial laser scanners, NavVis or Leica systems, LiDAR, 360 cameras, or drones. - Established survey-grade or motion-capture ground truth for localization or navigation evaluation. - Supported photogrammetry, Gaussian splat, or 3D reconstruction capture workflows. - Run test operations at customer or partner sites, with the coordination and discretion that requires. Competencies - Engineering judgment about physical systems. You reason about error sources: calibration drift, timing offsets, mounting rigidity, lighting variation, floor surface. When results disagree, you form a hypothesis and design the measurement that settles it. - Hands-on and unfazed. You'd rather be in the space with the robot than reading about it. Cables, mounts, batteries, firmware, and a session that starts at 7am are all part of the job. - Meticulous about conditions. You instrument rather than remember. You know the value of a physical test lives in how precisely its conditions were captured. - Safety-minded without being slow. You take real responsibility for operating robots around people, and you build procedures where the safe path is also the fast path. - Builds for other people. Your fixtures, scripts, and procedures get used by colleagues without you in the room. - Comfortable in an unfinished environment. Much of this does not exist yet. You'll be selecting equipment, designing the first rigs, and defining how a space gets configured, with support but without a playbook. Compensation & Benefits Base salary range of $142,200 to $193,000. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more. Location & Work Model This role is based in our San Francisco office, with three days per week in office. Inclusive Application We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for. Equal Opportunity Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process. Candidate Privacy I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced public opinion researcher to build and expand Anthropic's in-house polling and research function. This role will be fundamental to understanding how key audiences — from policymakers and third-party groups to the general public — perceive and respond to Anthropic's policy positions, messages, and campaigns. This is a foundational role: you'll establish the research function from the ground up, with high autonomy and limited precedent. The Central Policy team sits at the operational heart of Anthropic's policy function — distinct from government relations and communications, but essential to enabling both. You'll work cross-functionally to ensure our policy and communications strategy is grounded in a rigorous understanding of stakeholder sentiment. The polling insights you generate will directly feed into high-visibility campaigns and will be a key asset in our policy efforts in Washington and beyond. Anthropic is equal parts research lab, policy think-tank, and technology startup. We care deeply about the safe development of AI systems and build partnerships with governments through proactive, opinionated, substantive policy conversations. This role offers a unique opportunity to be at the forefront of AI policy, bringing rigorous research discipline to policy strategy. Success in this role means establishing trusted relationships with leading polling firms around the world, delivering high-quality research on a regular cadence, and becoming the internal expert on how key audiences perceive AI, Anthropic, and Anthropic's positions and messages. You'll translate polling insights into strategic recommendations that measurably improve campaign effectiveness, and build scalable processes that allow the function to grow efficiently as demand increases. Key responsibilities Develop a comprehensive strategy for our in-house political research function that aligns with Anthropic's policy goals Identify, evaluate, and establish relationships with leading research and polling firms, ensuring coverage across demographics, geographies, and political perspectives Conduct detailed, proactive research to test core messages, policy proposals, and campaign themes, and to evaluate Anthropic's brand perception and performance Execute rapid-response polling to quickly assess Anthropic's messaging strategy in response to external events, policymaker actions, competitive developments, or emerging opportunities Work with external affairs colleagues (federal, state, and international) and policy communications to identify research priorities, interpret findings, and translate insights into actionable strategic recommendations Develop and maintain a knowledge management system for polling data, insights, and recommendations that ensures findings are accessible and actionable Manage polling vendors at scale, including vendor performance management Participate in strategy sessions and provide thought partnership on the design of messages, policy proposals, and campaigns ahead of polling and testing Create clear, compelling deliverables that distill polling findings into insights and recommendations Identify opportunities to build and scale the polling function over time, including staffing needs, process improvements, and capability expansion Track and report on the impact and utility of research, measuring how insights translate into more effective campaigns and strategic decisions Minimum qualifications Experience designing and executing public opinion research, including survey and questionnaire design, sampling approaches, and message testing Ability to analyze quantitative and qualitative polling data and translate findings into clear, decision-ready written recommendations Experience selecting, briefing, and managing external polling or research vendors Strong writing and presentation skills, including distilling complex research for senior, non-technical audiences Preferred qualifications 8+ years of professional experience in political or public opinion research, ideally spanning multiple campaign cycles and policy environments Corporate public affairs experience, ideally in a highly scrutinized or regulated industry Strategic thinking that spots emergent issues, identifies and tests the right messages, and translates those insights into tactical recommendations A track record of building relationships with vendors, external experts, and complex stakeholder ecosystems Strong organizational skills, with the ability to manage multiple projects simultaneously, maintain clear priorities, and deliver on tight timelines Comfort operating in ambiguous environments, taking ownership of problems, and proactively driving initiatives with limited precedent A resourceful, collaborative working style and genuine commitment to being a strong teammate Passion for AI policy and alignment with Anthropic's safety mission and commitment to responsible AI development The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Job Summary The Junior HSEC / Social / ESG Officer will support the implementation and monitoring of Health, Safety, Environment, Social, or ESG requirements across projects in Guinea. The role involves field-based monitoring, stakeholder engagement, data collection, and reporting in line with Guinean regulations , client standards, and international E&S frameworks . This role is suitable for a proactive professional with hands-on experience in HSEC, social safeguards, or ESG , seeking to grow within project-based or consulting environments. Key Responsibilities HSEC (Health, Safety & Environment) Support implementation of HSE policies, procedures, and site-specific HSE plans . Conduct site inspections , toolbox talks, and safety awareness sessions. Monitor compliance with Guinean HSE regulations and client requirements. Support incident reporting, investigations, and corrective actions. Assist with environmental monitoring (waste management, emissions, water, dust, noise, biodiversity). Social & Environmental Safeguards Support implementation and monitoring of ESMPs and site mitigation measures . Assist in stakeholder engagement and community consultations . Support grievance redress mechanisms (GRM) and documentation of complaints. Collect social data related to labor and working conditions, community health and safety, and land access. ESG & Compliance Support ESG data collection, tracking, and reporting. Assist in preparation of HSEC / ESG monitoring reports for clients and lenders. Support compliance with IFC Performance Standards, World Bank ESF, AfDB safeguards , and relevant ISO standards. Participate in audits, inspections, and E&S assessments. General Duties Participate in field missions and site visits across Guinea. Maintain accurate HSEC / ESG records and documentation. Support training, awareness campaigns, and continuous improvement initiatives. Required Qualifications Bachelor’s degree in Environmental Sciences or Social Sciences or HSE or Sustainability or related field. 2–5 years of experience in HSEC, social safeguards, ESG, or E&S roles , preferably in mining, infrastructure, energy, or construction projects . Required Skills & Competencies Knowledge of HSEC and ESG principles and field implementation. Familiarity with ESIAs, ESMPs, and monitoring frameworks . Understanding of international standards (IFC PS, World Bank ESF, AfDB). Strong reporting and data collection skills. Ability to work in remote and multicultural environments . Good communication skills in French (English an advantage). Preferred Previous experience working in Guinea or West Africa . Basic HSE or ESG certifications (NEBOSH, ISO 14001/45001 awareness, etc.). Experience with community engagement or field surveys.

Location: Dubai, United Arab Emirates About the Role We are seeking an experienced Senior Quantity Surveyor to join our construction team in Dubai. The successful candidate will take ownership of the commercial and cost management aspects of construction projects, ensuring effective cost control, contract administration, procurement, valuations, variations, and financial reporting throughout the project lifecycle. The ideal candidate will be a commercially strong Quantity Surveyor who can independently manage the financial and contractual aspects of construction projects, identify commercial risks, negotiate effectively with stakeholders, and provide accurate cost and commercial reporting to management. Key Responsibilities Lead the commercial and quantity surveying functions across assigned construction projects. Prepare and review detailed BOQs, quantity take-offs, cost estimates, and budgets. Review contracts, drawings, specifications, and other project documentation to identify commercial risks and obligations. Manage project budgets, cost control, forecasting, and commercial reporting. Prepare and review interim payment applications, payment certificates, and final accounts. Evaluate, price, and negotiate variations, claims, and additional works. Manage subcontractor and supplier commercial relationships, including reviewing quotations, payments, variations, and final accounts. Lead the measurement and valuation of completed works. Monitor project costs against approved budgets and identify potential cost overruns at an early stage. Assist with tendering, procurement, subcontractor selection, and commercial negotiations. Review and negotiate subcontract agreements and commercial terms. Prepare monthly commercial reports, cost forecasts, and cash-flow projections. Identify commercial and contractual risks and recommend appropriate mitigation measures. Liaise with clients, consultants, contractors, subcontractors, suppliers, project managers, and engineers on commercial matters. Ensure proper maintenance of contractual and commercial records. Support project teams in resolving contractual and commercial issues. Mentor and provide guidance to junior Quantity Surveyors and commercial team members. Ensure all commercial activities are carried out in accordance with project contracts and applicable UAE construction practices. Requirements Bachelor's degree in Quantity Surveying, Civil Engineering, Construction Management , or a related discipline. Minimum 7 years of relevant Quantity Surveying experience , preferably with construction/contracting companies. Strong UAE construction experience is mandatory. Must currently be based in the UAE. Proven experience handling commercial management for medium to large-scale construction projects. Strong knowledge of BOQ preparation, quantity take-offs, cost control, valuations, variations, claims, and final accounts . Strong understanding of construction contracts, subcontract agreements, and commercial procedures. Proven experience in subcontractor and supplier management and negotiations. Strong knowledge of project cost reporting, forecasting, and cash-flow management. Ability to read and interpret construction drawings, specifications, and contracts. Strong proficiency in Microsoft Excel and relevant QS/commercial software. Excellent analytical, numerical, negotiation, and communication skills. Ability to independently manage commercial responsibilities and work closely with project management teams. Previous experience supervising or mentoring junior QS/commercial staff is an advantage. UAE driving licence is an advantage. Benefits Competitive salary package. Employment visa, medical insurance and other benefits. Opportunity to work on construction projects with an experienced project team. Professional growth and career development opportunities. Collaborative working environment.

Location: London Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof. You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship. WHY NOW Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it. THE PROBLEM YOU'RE SOLVING Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal. We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains: - Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are. - Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact. Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance. WHAT YOU'LL BE DOING - Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them. - Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact. - Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on. - Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it. - Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation. - Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion. - Contributing to improvements in product practice across the team, and actively participating in PM hiring. WHO YOU ARE You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes. You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along. You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask. You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes. YOU MAY BE A GOOD FIT IF YOU BRING - Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it. - A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent. - Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it. - Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them. - Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation. - Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters. We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you. LOCATION Flexible, hybrid role based from our London office. OUR CULTURE At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21   GLOBAL BENEFITS: - You will be compensated well with a generous salary and equity. - You get 25 days of annual leave + local holidays. - Regular team offsites where you’ll get to collaborate with the product & engineering team in person. - Work from home budget - Work from anywhere policy of 60 days per year - Generous referral scheme - Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)   BENEFITS SPECIFIC TO UK: - Private healthcare via AXA for you with a discount for dependants - 5% pension match - Team lunches Tuesday-Friday in the office - Flexible, hybrid role based from our London office.

This is a Senior Software Engineer position with a strong focus on: C/C++.

Location: Dubai, United Arab Emirates We are hiring an experienced and energetic Civil Site Engineer to join our team in Dubai. If you have a strong track record of managing on-site day-to-day operations, ensuring compliance with UAE structural and safety standards, and keeping projects on schedule, we want to hear from you. Role Overview As a Site Engineer, you will be responsible for supervising daily construction activities, coordinating sub-contractors, maintaining high quality standards, and ensuring strict adherence to approved drawings and local authority guidelines (Dubai Municipality, Trakhees, DDA). You will report directly to the Project Manager and serve as the main link between design plans and site execution. Key Responsibilities Site Supervision & Execution: Oversee daily construction activities to ensure progress meets master schedules, structural specifications, and safety standards. Setting Out & Surveying: Verify levels, alignments, and positioning using surveying instruments relative to approved site plans and affection plans. Quality Assurance & Inspection Requests (IR): Prepare and raise Requests for Inspection (RFIs/IRs) for consultant approvals across concrete pours, reinforcement checks, and structural works. Subcontractor & Workforce Management: Direct sub-contractors, foremen, and site labor forces to maximize productivity and prevent material wastage. Authority & HSE Compliance: Enforce Dubai Municipality and MOHRE Health, Safety, and Environment (HSE) guidelines, including strict adherence to summer midday-break regulations and site permit-to-work systems. Reporting & Documentation: Maintain accurate daily site logs, track material deliveries, flag design discrepancies, and prepare progress updates for project management. Requirements Education: Bachelor’s Degree in Civil Engineering or Structural Engineering (Equivalency from the UAE Ministry of Education is a plus). Experience: 3 to 6 years of site execution experience within commercial, residential, or high-rise construction projects in the UAE. Local Approvals & Knowledge: Strong familiarity with local authority procedures (Dubai Municipality, Trakhees, DDA, Dubai Civil Defence). Technical Proficiency: Ability to read and interpret complex CAD drawings, MEP coordination layouts, and structural details. Hands-on experience with surveying equipment (Total Station/Auto Level) is required. Certifications: Dubai Municipality (DM) card or Society of Engineers (SOE) membership is strongly preferred. Driving License: Valid UAE driving license is required. Languages: Fluent in English (spoken and written); knowledge of Hindi/Urdu or Arabic is a strong advantage for site workforce management. Benefits Compensation: A competitive salary depending on experience. Benefits: Employment visa, medical insurance. Career Growth

Location: Dubai, United Arab Emirates M1 CONSTRUCTION L.L.C is seeking a skilled Land Surveyor to join our team. The successful candidate will be responsible for conducting precise land surveys for construction projects to determine property boundaries, topography, and other essential site data. This position plays a vital role in ensuring the accurate planning and execution of construction activities. Key Responsibilities: Perform land surveys using various surveying instruments and technologies, including GPS and total stations. Collect, analyze, and interpret field data to produce detailed survey maps and reports. Demarcate property boundaries and stake out construction layouts according to project specifications. Coordinate with engineers, architects, and contractors to provide accurate site information. Ensure compliance with local surveying standards, regulations, and safety procedures. Maintain and calibrate surveying equipment for optimal performance. Prepare documentation, including legal descriptions and survey certificates. Requirements Bachelor’s degree or diploma in Surveying, Geomatics, Civil Engineering, or a related field. Proven experience as a Land Surveyor in the construction industry. Proficiency in using surveying instruments and software such as AutoCAD, GIS, and GPS technology. Strong understanding of local land surveying laws and regulations. Excellent attention to detail and strong analytical skills. Good communication and teamwork abilities. Ability to work on-site under various environmental conditions. Benefits Visa provided Health Insurance provided Very competitive salary

We are looking for a Staff Compensation & Data Analyst (IC4) to serve as the subject matter expert at the intersection of quantitative analysis, compensation strategy, HR technology, and AI-assisted analytics.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Responsibilities: — Serve as a named resource and partner for customer organizations. — Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs. — Act as a point of contact for any major customer incidents, managing expectations and communications through resolution. — Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks. — Act as the voice of the customer internally to advocate for their needs. — Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs. — Provide proactive guidance on Ping's features based on the customer's interests and business objectives. — Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed. — Willingness to be a hands-on contributor. Qualifications: — Minimum of 4 years of related experience in Customer Success / Experience. — Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. — Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions. — Naturally curious and proactive approach to uncovering adoption blockers and risks. — Experience with SFDC, Gainsight, or equivalent CRM systems. — Solid technical understanding of Cloud Solutions. Salary Range: $76,000 - $95,000 + variable pay In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: — Flexible, collaborative work environment. — Growing company with innovative, can-do startup values. — Employee Resource Groups creating a sense of belonging. — Regular company and team bonding events. — Competitive benefits and perks. — Global volunteering and community initiatives. Benefits: — Generous PTO & Holiday Schedule — Parental Leave — Progressive Healthcare Options — Retirement Programs — Opportunity for Education Reimbursement — Commuter Offset (Specific locations) Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Location: Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed. Day-to-Day Responsibilities: - Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% - Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations - Occasionally handling angry customer escalations - Ensure schedule adherence by agents and desired productivity levels - Maintaining coaching logs and providing regular written feedback to agents - Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect - Listen to team members’ feedback and resolve any challenges or conflicts - Initiate consequence management steps in the case of low-performing team members - Delegate tasks to high potential team members to build a culture of learning and development in the team - Suggest and lead team building activities for team motivation EXPERIENCE - 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement. - 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability. - 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues. WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS - Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience. - Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements. - Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance. - Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback. - Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection. - Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance. - Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence. - Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change. System Requirements - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB Ram - Quiet working environment - Steady power and internet connection HIRING PROCESS - Application Review - Case Study - First Round Interview/Case Discussion - Interview with Head of Worker Support Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.