Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.
Задачи:
— Проектировать UX и UI новых игровых экранов и фич.
— Работать внутри существующего визуального стиля игры, сохраняя его консистентность.
— Поддерживать и развивать UI Kit: добавлять новые компоненты и состояния по мере развития проекта.
— Продумывать структуру интерфейсов для сложных игровых систем: прогрессия, персонажи, экипировка, события, магазины, Battle Pass, рейтинги, турниры и т.д.
— Выстроить AI first pipeline создания UI: от постановки задачи и генерации структуры экрана до получения максимально готового результата в Figma.
— Использовать AI не только для референсов или генерации картинок, а как полноценный рабочий инструмент: агенты, генерация layouts, работа с design system, автоматизация повторяющихся операций, генерация вариантов и т.д.
— Улучшать саму дизайн систему так, чтобы AI мог как можно надежнее собирать из нее новые интерфейсы.
— Подготавливать макеты и компоненты для передачи в разработку и взаимодействовать с командой Unity.
Требования:
— Опыт работы над RPG, Strategy, 4X, social casino или другими UI heavy играми.
— Хорошее понимание UX мобильных игр: информационная иерархия, навигация, состояния элементов, onboarding, progression UX.
— Сильное владение Figma, компонентами, variants, variables и design systems.
— Умение работать с уже существующим стилем.
— Понимание того, как строить масштабируемый UI Kit для игры с большим количеством экранов.
— Опыт построения AI процессов вокруг Figma.
— Опыт работы с Figma API / MCP / AI-агентами.
— Понимание UI DSL, structured UI descriptions, YAML/JSON схем интерфейсов или похожих подходов.
— Опыт автоматической генерации экранов из дизайн системы.
— Понимание Unity UI и того, как дизайнерские компоненты превращаются в реальные игровые интерфейсы.
Условия:
— Part time.
— Удаленная работа.
— Долгосрочное сотрудничество.
— Гибкий график, важнее результат и скорость коммуникации с командой.
При отклике прислать:
— примеры RPG / Strategy / других системных игр, над которыми вы работали.
— короткое описание того, как именно вы сейчас используете AI в UI/UX работе.
— резюме в PDF, ссылку на общий портфель и ставку в час.
Удалённо
Зарплата не указана
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Who we are
Typeform is a refreshingly different form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. It drives 500 million responses annually and integrates with tools like Slack, Zapier, and Hubspot. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
About the role
The Agency Partner Manager will own and scale Typeform’s Agency Partner Program by building revenue-generating relationships with marketing, digital, research, customer experience, and professional services agencies. A key focus is Research Flow, an AI moderated research platform that enables teams to design studies, recruit participants, run adaptive conversations, and generate insights quickly. The role involves recruiting and activating partners, supporting their growth, and driving new revenue. The position is part of the Partnerships team and collaborates with Sales, Marketing, Customer Success, Product, and Partner Operations.
What you’ll do
— Own the Agency Partner Program from recruitment and onboarding through enablement, activation, and ongoing partner success.
— Build strong commercial relationships with agencies to extend Typeform’s reach and create new client solutions.
— Help partners package Typeform and Research Flow into services across customer research, market research, lead generation, marketing, and customer experience.
— Drive net new monthly recurring revenue through agency sourced and influenced opportunities, collaborating with Sales and Customer Success.
— Set and manage quarterly objectives for revenue, partner activation, and program growth.
— Partner with Marketing on campaigns, webinars, case studies, content, and demand generation.
— Refine partner segmentation, tiers, incentives, and reporting to scale the program efficiently.
What we’re looking for
— Five or more years of experience in partnerships, channel sales, business development, or agency management.
— Proven track record of generating revenue through agency or services partners.
— Strong understanding of marketing, digital, research, or professional services agency models.
— Experience building scalable partner programs and processes.
— Strong commercial judgment and confidence managing revenue, pipeline, forecasting, and partner performance.
— Excellent relationship management and communication skills with ability to align stakeholders across teams.
Nice to have
— Experience with software as a service platforms or products with open APIs and integrations.
— Familiarity with research technology, customer insight tools, or platform growth strategies.
— Experience operating a self-serve or tiered partner program.
Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits.
Задачи:
— Lead and execute monetization projects within the CRM team, taking ownership of campaigns that drive revenue growth.
— Design and optimize lifecycle journeys with a focus on acquisition, conversion, and win- strategies.
— Implement a hands-on approach to CRM operations, managing high volumes of campaigns and ensuring seamless execution.
— Develop innovative segmentation and communication strategies through continuous testing and experimentation.
— Build a robust A/B testing framework, analyzing results to propose data-driven improvements.
— Ensure campaign deliverability and technical soundness, troubleshooting issues and coordinating with engineering teams when needed.
— Collaborate closely with Growth, Design, Analytics, and other cross-functional teams to align CRM initiatives with broader business goals.
— Monitor and analyze key CRM performance metrics, preparing detailed reports and actionable insights.
— Own technical CRM setup, including campaign automation, deliverability optimization, and tool integrations.
— Serve as a proactive problem-solver, bringing forward new ideas to improve processes, enhance user experiences, and maximize monetization outcomes.
— Maintain a hands-on approach to operational tasks, balancing execution with strategic input.
Требования:
— 5+ years of CRM experience, both in developing communication strategies and in hands-on execution.
— A strong monetization mindset, with the ability to evaluate initiatives based on revenue potential.
— Proven track record in customer lifecycle management and implementing strategies that drive measurable revenue growth.
— Technical expertise in CRM systems (Braze, Customer.io experience is a plus) and the ability to ensure flawless campaign execution and troubleshooting.
— Proficiency in analytical tools, with a results-driven approach to experiment tracking and performance analysis.
— Comfortable working in cross-functional environments, particularly in collaboration with Growth teams and developers.
— Hands-on operational expertise in managing high-volume communications and setting up CRM workflows.
— A proactive problem-solver with a self-starter attitude, eager to bring innovative ideas to the table.
— Experience improving email deliverability would be a plus.
Условия:
— Remote, in-office, and hybrid work opportunities.
— The equipment you need to do your job.
— A premium SIMPLE subscription.
— 21 days annual leave, plus bank holidays (those observed where you live).
— Flexible hours. We focus on your results, not how long you spend at your desk.
— Competitive salary package commensurate with experience.
Компания AI research lab 42 — лаборатория, разрабатывающая автономного AI Scientist — систему, способную самостоятельно формулировать гипотезы, проводить эксперименты и находить решения.
Задачи:
— TradFi Research Lead: построить и возглавить research-направление в traditional markets, разрабатывать MFT-стратегии, строить портфели и risk/execution models, выводить стратегии в production
— AI Researcher — Autonomous Research: перейти от ручного quant research к автономной agent-driven системе, генерировать гипотезы, тестировать и оптимизировать стратегии
— Quantitative Researcher — Crypto MFT: полный цикл разработки medium-frequency crypto strategies, поиск alpha и backtesting, production и мониторинг live performance
Требования к кандидату:
— TradFi Research Lead: 5+ лет в systematic quant research, подтверждённый track record прибыльных MFT-стратегий, опыт с equities / futures / options / FX, опыт лидерства
— AI Researcher — Autonomous Research: MFT/HFT researcher, сильное понимание market microstructure, статистики и Python/ML, способность формализовать research-процесс для автоматизации
— Quantitative Researcher — Crypto MFT: 2+ лет в systematic trading, опыт запуска стратегий в live, глубокое понимание crypto market structure (spot, perps, funding), сильные Python, statistics и ML/DL
Условия:
— B2B контракт
— помощь с релокацией в Амстердам по high skilled migrant visa
— оформление в голландскую компанию с 30%ным налоговым рулингом
CloudLinux is a global remote-first company delivering Linux infrastructure and security products. The Director of Corporate Development reports to the CFO and leads the company's inorganic growth agenda, including acquisition pipeline management from origination through evaluation and post-close integration, as well as strategic alliances, joint ventures, and major commercial partnerships. The role partners with the CFO on long-term strategy and financing (debt and equity). Key responsibilities include building and maintaining a pipeline of acquisition targets aligned with strategic priorities, cultivating relationships with bankers and brokers, conducting outreach to founders and owners, maintaining disciplined pipeline records, designing and applying a standardized screening and scoring methodology for opportunities, preparing evaluations and financial models, coordinating due diligence across financial, legal, and human dimensions, leading counterparty diligence, supporting deal structuring and negotiation, tracking completed transactions against original theses, building acquisition and integration budgets, incorporating acquisition impacts into forecasts and operating plans, owning post-close integration plans and financial integration, tracking synergies and costs, identifying and structuring strategic alliances, joint ventures, and commercial partnerships, maintaining partnership pipelines, partnering with leadership on 3-to-5-year growth strategy, supporting capital formation activities, and building the corporate development function including hiring and coaching team members.
Requirements include 8+ years of experience in corporate development, investment banking, private equity, or transaction advisory with direct origination experience; experience conducting or coordinating due diligence; ability to build institutional-quality financial models; experience presenting to executive or investment committees; knowledge of software or recurring-revenue business models; exposure to post-merger integration; experience structuring alliances, joint ventures, or commercial agreements; experience with debt or equity financing processes; and contribution to multi-year strategy work.
Soft skills required are composure under pressure, low ego, persistence, sound commercial judgment, attention to detail, effective communication, strong interpersonal skills, discretion, integrity, and accountability.
Additional valued attributes include an MBA, Big Four transaction advisory or software industry experience, experience founding or first hire in finance or corporate development, established network among software-sector bankers or brokers, and experience partnering with FP&A functions.
Benefits include professional development opportunities, fully remote work with flexible hours, paid vacation and holidays, unlimited sick leave, private medical insurance compensation, co-working and gym/sports reimbursement, and rewards for innovative ideas.
AI Research Lab 42 разрабатывает автономного AI Scientist — систему, способную самостоятельно формулировать гипотезы, проводить эксперименты и находить решения.
Первый фокус лаборатории — финансовые рынки: AI-система работает как автономный трейдер, а полученный капитал финансирует дальнейшие исследования. Параллельно лаборатория ведёт исследования в области биологии человека, нейротехнологий и фундаментальной физики.
В trading research открыто 3 позиции:
TradFi Research Lead
Задача — построить и возглавить research-направление в traditional markets: разрабатывать MFT-стратегии, строить портфели и risk/execution models, выводить стратегии в production.
Требования: 5+ лет в systematic quant research, подтверждённый track record прибыльных MFT-стратегий, опыт с equities / futures / options / FX, опыт лидерства обязателен.
AI Researcher — Autonomous Research
Задача — перейти от ручного quant research к автономной agent-driven системе, которая сама генерирует гипотезы, тестирует и оптимизирует стратегии.
Требования: MFT/HFT researcher с сильным пониманием market microstructure, статистики и Python/ML, способный формализовать research-процесс для автоматизации.
Quantitative Researcher — Crypto MFT
Задача — полный цикл разработки medium-frequency crypto strategies: от поиска alpha и backtesting до production и мониторинга live performance.
Требования: 2+ лет в systematic trading, опыт запуска стратегий в live, глубокое понимание crypto market structure (spot, perps, funding), сильные Python, statistics и ML/DL.
Условия:
— Работа удалённо по B2B контракту
— Через полгода релокация в Амстердам по high skilled migrant visa
— Оформление в голландскую компанию с 30% налоговым рулингом
Задачи:
— создание и развитие решений с задействованием LLM-агентов (полноценные мультиагентские системы)
— создание RAG-систем
— разработка и поддержка ML/DL моделей, включая их обновление и адаптацию к меняющимся условиям и требованиям бизнеса
— дообучение и адаптация открытых LLM
— создание системы мониторинга качества моделей и контроль их эффективности.
Требования:
— опыт работы от 3-х лет в коммерческой разработке на позиции Data Scientist / ML Engineer с подтверждённым опытом вывода моделей в продакшен
— понимание математики классического ML и архитектуры нейросетей (PyTorch/TF)
— уверенное понимание архитектуры трансформеров, опыт работы с LLM API и локальными моделями через PyTorch / Hugging Face
— уверенный Python (чистый код, ООП, знание numpy/pandas/scikit-learn) и понимание принципов микросервесной архитектуры (Asyncio, FastAPI)
— опыт создания агентов на LangChain/LangGraph
— знание основных концепций промпт-инжиниринга и использования Structured Outputs и Function Calling
— опыт проектирования и развития RAG-систем (Multi-stage Retrieval, Dense + Sparse/BM25, Rerankers, Chunking strategies)
— опыт развертывания локальных open-source моделей (Llama, Mistral, Qwen, DeepSeek и др.) в продакшн-окружении и настройки высокопроизводительного инференса LLM с помощью vLLM
— опыт проведения Fine-tuning LLM-моделей (PEFT, LoRA/QLoRA)
— настройка мониторинга data drift и model decay, а также валидация моделей
— навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе будет преимуществом
— опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
— инструментальное владение AI для анализа, генерации и автоматизации.
Условия:
— инновационные, амбициозные проекты и задачи, которые развивают: всегда есть возможность прокачать свои навыки в работе и профессионально расти
— среда для обмена знаниями – высокая экспертиза внутри команды
— сплоченная команда, работающая над общими задачами и умеющая хорошо отдыхать
— нашу культуру создают сами сотрудники – мы их слышим и помогаем создавать и поддерживать корпоративные комьюнити по интересам
— стабильная заработная плата и годовой бонус
— полностью офисный формат работы. Современный IT-офис вблизи Москва-Сити в пяти минутах от метро "Кутузовская", с фитнес залом
— более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
— расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
— вознаграждение за рекомендацию друзей в команду Сбера.
Responsibilities
Design engaging & challenging core gameplay loops, player experiences, and monetization strategies.
Partner with external studios in Turkey throughout the new game development pipeline, from early concepts to playable builds.
Design new mechanics that enhance depth and progression while fitting seamlessly into the game’s design approach.
Evaluate player data, identify trends, and optimize level funnels for retention and monetization.
Collaborate cross-functionally with developers to align with overall product goals.
Keep an eye on top-performing games to understand market trends and extract insights.
Required Skills, Knowledge and Expertise
At least 3+ years of experience as a game designer, or in a similar field.
Professional experience in game design, with the ability to contribute across mechanics, systems, progression, and player experience.
Confidence using data and player insights to identify design problems and recommend solutions.
Strong creative and problem-solving skills, with the ability to collaborate and communicate effectively with cross-functional stakeholders to align design with the product vision.
Advanced analytical skills, ability to spot patterns and trends
Experience with balancing levels and funnel optimization
Fluency in Turkish and the ability to communicate effectively with Turkish-speaking studio teams.
Desired Skills
Game design experience as a publisher in puzzle genres is a huge plus
Experience with liveops, A/B testing, or data-informed iteration cycles.
Familiarity with Figma or similar visual collaboration software for mock-ups
Proficient using AI tools for generating early prototypes
Track record of publishing/working on successful hypercasual, casual, or AAA titles
SportSpired Games, an international studio focused on developing advanced sports simulators, is seeking a Marketing Director. The ideal candidate should have over five years of leadership experience in gaming marketing, with a proven history of launching PC and/or console games. Expertise in both brand and performance marketing is essential, along with familiarity with Premium and Free-to-Play products. A deep understanding of player acquisition and retention strategies is required, as well as experience in managing marketing budgets and campaigns. Strong communication skills and the ability to manage stakeholders effectively are important. Professional proficiency in English is also necessary.
Algolia is a market leader in AI Search, serving over 18,000 businesses and processing over 30 billion search requests weekly. The company raised $150 million in Series D funding in 2021, reaching a valuation of $2.25 billion. The Customer Success Engineer role involves ensuring customers successfully adopt, implement, and scale Algolia's search and discovery platform. Responsibilities include delivering technical onboarding, solution design, best-practice guidance, and hands-on implementation support. The role requires partnering with customers to design scalable solutions, supporting Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts, and ensuring smooth delivery through communication, documentation, and stakeholder alignment. Key tasks include consulting customers, delivering technical workshops, advising on search implementation and optimization, collaborating with Customer Success Managers, escalating issues as needed, partnering with Product and Engineering teams, reporting case status, identifying and resolving technical risks, and optimizing customer environments.
Requirements:
— 4+ years in a customer-facing technical role (CSE, SE, SA, consultant), preferably in SaaS
— Functional knowledge of at least one programming language: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python
— Experience with REST API, database management, and web development technologies
— Experience delivering technical workshops (training, knowledge transfer, implementation, code review)
— Lifelong learning and growth mindset
— Ability to explain complex technical concepts to broad audiences
— Proficiency in communicating technical issues to technical and non-technical audiences via phone and email
— Excellent time management, task prioritization, and situational urgency evaluation
— Occasional travel to customer locations may be required
Nice to have:
— Experience implementing or optimizing search & discovery experiences
— Experience designing and developing generative AI and agentic applications
— Experience in high-growth SaaS environments
— Familiarity with iOS & Android platforms
— Experience supporting open-source projects and GitHub communities
— Experience with Shopify, Magento, and Salesforce
Algolia offers a flexible workplace strategy with options for fully remote or hybrid-remote work. The company values grit, trust, candor, care, and humility. Algolia is committed to diversity, inclusion, and creating a respectful workplace. Candidates are advised to apply only through the official careers page and be cautious of recruitment scams.
Position Summary
ExtraHop’s Solutions Architecture team focuses on outcomes and customer success rather than billable hours. As a Solutions Architect, you will play a critical role in customer success, product success, and market positioning, tackling difficult business and technology problems across various industries and technologies.
Key Responsibilities:
- Advanced GUI development
- Advanced Trigger Script development
- Intermediate external REST API script development
- Intermediate understanding of networking
- Intermediate understanding of application design
- Analyze customer network topologies and application stacks to develop strategies for acquiring high-value data from the wire
- Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts
- Conduct root cause analysis of high-profile technology problems and advise customers on their resolution
- Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the product
Задачи:
— Анализ требований: полнофункциональное выявление бизнес-, пользовательских, функциональных и нефункциональных требований к data-платформенным решениям
— Декомпозиция бэклога: разбиение крупных инициатив на эпики, фичи, User Stories и задачи с определением критериев DoD и AC
— Проведение R&D: исследовательские работы, изучение новых подходов, анализ tech trends, создание прототипов решений
— Проектирование интеграций: детальное проектирование межсистемных интеграций и потоков данных с микросервисами, внешними потребителями и AI-агентами
— Документирование: подготовка технических требований, API-контрактов (REST/JSON, Kafka-схема), ADR, спецификаций
— Моделирование данных: проектирование концептуальных, логических и физических моделей данных, ER-диаграммы, нормализация/денормализация
— Проектирование событийно-ориентированных архитектур: моделирование потоков данных через Kafka, определение схем событий и SLA доставки
— Согласование: проведение согласований технических требований со стейкхолдерами, техническими лидами и владельцами продукта
— Участие в приёмочном тестировании: проверка реализованного функционала на соответствие требованиям и спецификациям
— Разбор инцидентов: участие в расследовании инцидентов, анализ root cause, формализация требований на исправления и превентивные меры
Требования:
Опыт и экспертиза:
— Самостоятельное выявление и формализация требований к информационным системам
— Опыт проектирования data-решений: ETL/ELT-пайплайны, хранилища данных, data pipelines
— Уверенное знание SQL (оконные функции, CTE, джойны)
— Понимание событийно-ориентированной архитектуры и брокеров сообщений (Kafka)
— Владение REST/JSON/JSON Schema, проектирование и ревью API-контрактов
— Понимание микросервисной архитектуры и её паттернов
Проектирование и моделирование:
— UML: диаграммы последовательностей, компонентов, развёртывания, состояний
— DDD: понимание bounded contexts, агрегатов, доменных событий и применение при формировании требований к микросервисам
— Проектирование ER-диаграмм уровня продакшна
Работа с данными:
— Понимание принципов проектирования data-хранилищ: концептуальная, логическая, физическая модели
— Опыт описания контрактов данных: схемы, валидация, версионирование
— Понимание тематики Kafka: topic naming, partitioning strategy, schema registry
Инструментарий:
— Проектирование: PlantUML, draw.io, Miro или аналоги
— Клиент-серверные взаимодействия: Postman, Insomnia или аналоги
— Мониторинг и наблюдаемость: принципы построения дашбордов (Grafana, Kibana)
— Опыт использования AI-инструментов (LLM, AI CLI-ассистенты, IDE-плагины) для подготовки документации и ревью требований
Soft Skills:
— Системное мышление, выявление рисков и точек отказа
— Уверенная устная и письменная коммуникация
— Управление конфликтами интересов стейкхолдеров, нахождение консенсуса, эскалация
— Активное слушание, умение задавать правильные вопросы (5 Why, Jobs-to-be-done)
— Способность вести несколько проектов параллельно, управлять приоритетами
Будет плюсом:
— Опыт в HR-Tech / HR-аналитике
— Опыт проектирования data-инструментов (каталог данных, системы data lineage)
— Опыт работы с ClickHouse, Redis, S3
— Практический опыт взаимодействия/разработки AI-агентов
— Понимание основ безопасности: шифрование, аутентификация, аудит данных
— Навыки работы с генеративными AI-моделями, создание и использование AI-агентов
— Опыт использования GigaChat, Kandinsky и аналогов
— Инструментальное владение AI для анализа, генерации и автоматизации
Условия:
— Инновационные проекты и задачи для профессионального роста
— Среда для обмена знаниями с высокой экспертизой внутри команды
— Сплочённая команда
— Культура, создаваемая сотрудниками, поддержка корпоративных комьюнити
— Стабильная зарплата и годовой бонус
— Гибридный формат работы
— Современный IT-офис рядом с метро "Кутузовская" с фитнес-залом
— Более 400 образовательных программ СберУниверситета
— Расширенный ДМС, льготное страхование для семьи, корпоративная пенсия
— Гибкий дисконт по ипотечному кредиту
— Подписка Прайм с возможностью использования трёх близких
— Вознаграждение за рекомендацию друзей в команду Сбера
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. The company started by revolutionizing incentive compensation management and is now expanding its platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures, CaptivateIQ empowers high-growth companies such as Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
About the Role:
We're looking for a Strategic Finance Manager, GTM to serve as the primary finance partner to Sales, Marketing, and Customer Success leadership. This is a high-visibility, high-impact role at the center of GTM decision-making, helping leadership optimize investment, improve productivity, and drive predictable ARR growth.
Responsibilities:
— Own end-to-end financial planning for go-to-market functions, including commissions modeling, sales capacity planning, and GTM efficiency metrics.
— Translate complex financial data into clear, actionable insights for senior stakeholders.
Requirements:
— Ability to bring analytical rigor and strong executive presence.
— Thrive in a fast-paced environment.
— Operate with autonomy.
— Energized by the intersection of finance, strategy, and revenue operations.
Responsibilities:
Team Management
• Manage and scale an effective Legal team with strong growth potential;
• Define team structure, ownership areas and ensure deep expertise across key legal domains;
• Establish efficient legal processes, workflows and transparent collaboration with business units;
• Drive hiring, development and performance of the Legal team.
Corporate and Compliance
• Advise on corporate law matters under English law;
• Supervise fiduciary providers and corporate secretarial services;
• Ensure proper maintenance of corporate structure and documentation (International entities);
• Oversee corporate relationships with affiliates;
• Partner with Finance on corporate structuring and related initiatives.
Privacy and Data Protection
• Maintain and develop company-wide privacy standards and policies;
• Support teams in reviewing products, features and initiatives from a data protection perspective;
• Oversee data flows and ensure compliance with applicable privacy frameworks;
• Implement risk mitigation strategies to ensure data protection compliance across the company
Intellectual Property
• Advise on all IP matters, including trademarks, copyrights and product-related IP;
• Oversee IP portfolio management and handle key infringement cases;
• Support licensing, copyright clearance and collaboration with partnerships teams.
Commercial Contracts
• Lead and negotiate key commercial agreements (licensing, marketing, publishing, partnerships, vendors, etc.);
• Partner with Product, Marketing and Business Development on strategic deals;
• Improve and scale contract workflows, templates and approval processes.
Product Compliance
• Support development of content moderation and compliance policies;
• Ensure alignment with platform, partner and industry requirements;
• Identify and mitigate product-related legal risks;
• Review product features for compliance (digital services, loot boxes, consumer protection, age ratings, advertising).
Requirements:
• Strong academic background in Law;
• 8+ years of legal experience (law firm, in-house or mixed), preferably in IT / gaming / digital products;
• Solid knowledge of English law;
• Proven experience in leading legal functions or teams;
• Excellent communication and stakeholder management skills.
Nice to have:
• Commercially minded, pragmatic and solution-oriented;
• Proactive and interested in contributing to product development and cross-functional collaboration;
• Able to work effectively with stakeholders across all levels of seniority;
• Willing to share knowledge and mentor team members;
• Strong interest in the football industry and understanding of gaming trends is a plus.
We offer:
• Medical insurance and social benefits;
• Sick-leaves;
• Referral bonuses;
• Sports compensation;
• Online English classes;
• Co-working compensation.
We are looking for an experienced CLO / Head of Legal to take ownership of the legal function within an international iGaming business operating across multiple markets. This is a business-oriented leadership role covering licensing, corporate matters, contracts, compliance, data protection, and legal risk management.
The Head of Legal will work directly with senior management and help turn regulatory requirements and legal risks into practical solutions that support business growth.
Key Requirements:
- 5+ years of hands-on legal practice in the iGaming sector, whether within an operator, platform provider, or industry-focused law firm; at least 2 years should include responsibility for leading the legal function or working independently as the sole in-house lawyer
- Practical exposure to the regulatory side of online gambling, with a clear understanding of operator obligations and licensing frameworks such as Curaçao, Malta, Anjouan, or comparable jurisdictions
- Strong knowledge of the commercial and legal specifics of iGaming, including contractual relationships with gaming and payment providers and the regulatory implications associated with bonus mechanics
- Languages proficiency: C1+ English for independent work in an international legal environment, including negotiations, contract drafting and correspondence; fluent/native Russian for effective communication with the team, key stakeholders and management.
What's in it for you:
- A senior-level role with the opportunity to influence decisions around new markets, products, and the broader business strategy
- Freedom to build the Legal function around your own approach, defining its structure, internal processes, and future team setup
- Flexible working arrangements with a choice between remote and hybrid formats, plus relocation assistance where needed
- Resources to engage external legal expertise when required, alongside support for continuous professional development through training, certifications, and industry events
About Core Products & Platform
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
The Role
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it.
What You’ll Own
Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
End-to-end delivery from discovery through to launch and post-launch validation
Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability
What You’ll Do
Define and own your domain's quarterly goals and success metrics
Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
Write engineering-ready specs — clear, with edge cases covered and no open questions left
Partner directly with PM Growth on experiment design and high-velocity delivery
Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
Track product health and understand what's driving changes — with clear attribution and causal reasoning
Use AI as a default tool across research, analysis, spec writing, and communication
Requirements
5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
Data fluency: you define metrics, interpret results, and drive decisions with evidence
Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal
Nice To Have
Experience in payments, fintech, or financial product flows
Experience in B2B SaaS platforms with API/integration complexity
Experience with A/B experimentation frameworks at high velocity
Familiarity with enterprise nonprofit or fundraising domain
AI at Fundraise Up
At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next
Long-term focus: we offer equity options and value sustained, meaningful contribution
Compensation & Benefits
Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location.
31 days off
100% paid telemedicine plan
Home Office Setup Assistance
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (100% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Co-working (up to $250 monthly)
Remote working
Equal opportunity employer; inclusive environment; non-discrimination