Location: Mexico City, Mexico
Workplace: onsite
We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders.
Key Responsibilities
Direct management of a team of 20-25 support agents
Shift supervision and real-time workload management
Task distribution and queue monitoring to ensure SLA compliance
Workforce planning: scheduling, vacations, and shift coverage
Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.)
Regular 1:1 meetings, performance reviews, and feedback sessions
Identifying performance gaps and implementing improvement plans
Coaching and mentoring team members
Quality assurance oversight and calibration with QA teams
Ensuring adherence to internal policies, procedures, and compliance standards
Identifying process inefficiencies and driving improvements
Onboarding and continuous training of agents
Development of training materials and knowledge base contributions
Supporting skill development and career growth within the team
Skills, Knowledge & Expertise
Bachelor’s degree in Management, Business, Data Analysis or related field
Strong leadership and people management skills
Analytical thinking and ability to work with performance metrics
Excellent communication and stakeholder management skills
Problem-solving and decision-making abilities
Advanced user of Google Workspace (Sheets, Docs, Slides)
English proficiency: B1 or higher
Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Houston, TX, United States
Job Title
Shop & Field Technician - ILI
Department
Operations
Location
Houston, Texas
Position Summary
The general role for the shop and field technician is to ensure the proper preparation for and execution of fieldwork and coordination of the field activities.
General responsibilities
Comply always and fully with PIPECARE Group HSE requirements
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity and safeguard PIPECARE trade secrets
Always respect and support fellow employees
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required
Assure timely and accurate reporting to PIPECARE
Identify training requirements
Job Functions, Responsibilities & Authorities
Review and analyze project documentation, operation manuals, pigging procedures, and other related materials.
Develop and maintain professional relationships with the client's field and project management teams, fostering positive working relations.
Coordinate field activities between the PIPECARE team, other contractors, clients, and all involved parties.
Assemble, prepare, pack, and transport ILI tools and auxiliary equipment to and from the project site.
Calibrate, verify calibration, inspect, and test inspection equipment prior to mobilization.
Conduct thorough pre- and post-run inspections of ILI tools to ensure proper functionality and adherence to operational standards.
Complete tool preparation, checklists, project procedures, and job safety analysis documentation.
Provide support and service during equipment setup, tool launching, and receiving
Launch, track, and receive ILI tools, clean, and re-pack equipment after each run.
Operate hand/power tools, hoists, forklifts, cranes, and other required equipment.
Perform troubleshooting and repairs of ILI tools, AGMs, transmitters, receivers, and other related equipment.
Verify the quality of ILI and AGM data, generate, review, and submit field and other reports in a timely manner.
Disassemble, clean, and maintain cleaning, gauging, ILI, and other tools and equipment post-project.
Promote and maintain a safe and professional work environment, executing fieldwork in a safe, effective, and efficient manner in line with PIPECARE QA/QC procedures and project timelines.
Participate in training as needed and assist junior field technicians with their training and professional development.
Conduct site and DGPs surveys in accordance with PIPECARE Group procedures and operational requirements.
Maintain an organized inventory of spare parts, tools, and equipment necessary for seamless field operations.
Document all maintenance activities to ensure detailed records for quality control and continuous process improvement.
Exercise stop-work authority when encountering unsafe conditions or behaviors that may lead to incidents or accidents.
Perform additional duties within the scope of the assigned role.
Competency Requirements
Competency Requirements:
Communication: Facilitates two-way communication, promotes positive relationships with clients and colleagues, and proactively resolves conflicts.
Oral Communication: Speaks clearly and persuasively, listens attentively, and responds effectively to questions and requests. Participates in meetings and demonstrates group presentation skills
Written Communication: Writes clearly and concisely, presenting numerical data effectively.
Character: Demonstrates integrity and ethical behavior in all work-related interactions. Models company values, respects diverse perspectives, and prioritizes job safety for oneself and others.
Collaboration: Builds and maintains strong partnerships with clients, prospects, and staff at all levels, contributing to team and company success. Adaptable and responsive to change.
Administrative Management: Manages administrative tasks to ensure quality and timeliness, including the preparation of accurate sales reports and data analysis for trend forecasting.
Accountability
Timely Project execution within the assigned job role
Perform and complete the job successfully
Submit all data and reports complete and in a timely manne
Skills/ Experience
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Ability to lift, push, and pull heavy equipment and machinery.
Standing, bending, and kneeling for extended periods.
Good social skills with the ability to communicate clearly
Manual dexterity and hand-eye coordination.
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively in the US and globally
Work Environment & Physical Requirements
Ability to work in diverse environments, including outdoor field locations and controlled shop settings.
Must be physically fit to lift heavy equipment, work in confined spaces, and perform tasks that require manual dexterity.
Willingness to work flexible hours, including extended shifts, weekends, and travel assignments.
Location: Manila, Philippines
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The Role
We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review.
This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction.
You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most.
What You Will Own
Strategic project delivery.
Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion.
Founder operating rhythm.
Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned.
Research and analysis.
Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations.
Communication and briefings.
Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction.
Risk and blocker removal.
Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down.
Systems and playbooks.
Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight.
AI fluency.
Use AI as a core part of your workflow, from research and analysis to automation of recurring work.
What We Are Looking For
You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them.
You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen.
You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature.
You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence.
You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree.
Nice to Have
Experience in a founder-led, high-growth or agency environment
Experience in performance marketing, DTC or creator-driven businesses
Experience building automations or AI-assisted workflows
Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Location: Davao, Philippines
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The Role
We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review.
This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction.
You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most.
What You Will Own
Strategic project delivery.
Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion.
Founder operating rhythm.
Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned.
Research and analysis.
Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations.
Communication and briefings.
Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction.
Risk and blocker removal.
Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down.
Systems and playbooks.
Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight.
AI fluency.
Use AI as a core part of your workflow, from research and analysis to automation of recurring work.
What We Are Looking For
You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them.
You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen.
You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature.
You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence.
You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree.
Nice to Have
Experience in a founder-led, high-growth or agency environment
Experience in performance marketing, DTC or creator-driven businesses
Experience building automations or AI-assisted workflows
Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Location: Cebu, Philippines
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The Role
We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review.
This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction.
You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most.
What You Will Own
Strategic project delivery.
Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion.
Founder operating rhythm.
Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned.
Research and analysis.
Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations.
Communication and briefings.
Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction.
Risk and blocker removal.
Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down.
Systems and playbooks.
Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight.
AI fluency.
Use AI as a core part of your workflow, from research and analysis to automation of recurring work.
What We Are Looking For
You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them.
You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen.
You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature.
You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence.
You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree.
Nice to Have
Experience in a founder-led, high-growth or agency environment
Experience in performance marketing, DTC or creator-driven businesses
Experience building automations or AI-assisted workflows
Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Location: Davao, Philippines
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The Role
We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end.
This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales.
You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction.
What You Will Own
Project leadership.
Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly.
Process design and documentation.
Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use.
Cross-team coordination.
Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams.
KPIs and reporting.
Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance.
Tools and automation.
Select, implement and improve the tools and automations that remove manual work and speed up delivery.
AI fluency.
Use AI as a core part of your workflow, from process analysis to documentation to workflow automation.
What We Are Looking For
You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality.
You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen.
You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow.
You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature.
You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed.
You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift.
Nice to Have
Project management certification (PMP, Scrum or similar)
Experience building operations from scratch in a startup or scaling company
Experience with workflow automation or AI tools
Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Location: Cebu, Philippines
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The Role
We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end.
This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales.
You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction.
What You Will Own
Project leadership.
Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly.
Process design and documentation.
Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use.
Cross-team coordination.
Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams.
KPIs and reporting.
Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance.
Tools and automation.
Select, implement and improve the tools and automations that remove manual work and speed up delivery.
AI fluency.
Use AI as a core part of your workflow, from process analysis to documentation to workflow automation.
What We Are Looking For
You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality.
You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen.
You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow.
You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature.
You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed.
You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift.
Nice to Have
Project management certification (PMP, Scrum or similar)
Experience building operations from scratch in a startup or scaling company
Experience with workflow automation or AI tools
Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Location: Manila, Philippines
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The Role
We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end.
This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales.
You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction.
What You Will Own
Project leadership.
Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly.
Process design and documentation.
Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use.
Cross-team coordination.
Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams.
KPIs and reporting.
Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance.
Tools and automation.
Select, implement and improve the tools and automations that remove manual work and speed up delivery.
AI fluency.
Use AI as a core part of your workflow, from process analysis to documentation to workflow automation.
What We Are Looking For
You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality.
You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen.
You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow.
You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature.
You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed.
You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift.
Nice to Have
Project management certification (PMP, Scrum or similar)
Experience building operations from scratch in a startup or scaling company
Experience with workflow automation or AI tools
Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Location: Arlington, VA, United States
Job Title
CST
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
OCONUS
Shifts Available
This position requires a one-year contract and is located outside of the continental United States (OCONUS).
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is looking for Construction Surveillance Technicians (CST) to support Department of State construction projects. CSTs monitor the construction activities of the workers and the material that will be installed and around secure areas. They inspect the material that will be installed in the area and manage the workers that are working in and around the secure area.
Key Duties
Control access to the construction sites.
Screen and escort personnel within or to a construction site as appropriate. (For reasons of Safety and Security, only those persons whose names appear on the “Site Access List” will be permitted to enter the job site unescorted. The Site Access List will be provided by the Site Security Manager (SSM).
Screen and escort all material and tools within or to a construction site.
Maintain control of construction material within or to the construction site.
Control the Secure Storage Area (SSA) and the material contained within.
Monitor and observe the construction workers as they accomplish their various construction tasks.
Ensure all equipment; materials and furnishings for use in specified areas are x-rayed and examined.
Assist the SSM with, “Random Selection and Random Procurement” of materials required for construction and installation in, or contiguous to, controlled areas.
Inspect all persons, packages, bags, boxes, crates, tools, and vehicles, prior to entering the construction site.
Produce daily logs of all related activity and events.
Report all security related incidents, in incident report format, to the SSM.
Report all anomalies and incidents of a counterintelligence nature directly to the SSM.
Requirements
Hold an active Top Secret Clearance.
Minimum of five (5) years of experience in one of the following areas:
Construction security surveillance,
Technical surveillance counter measures,
Industrial or government security involving counterintelligence, or
Construction quality assurance.
Must be capable of analyzing designs and blueprints, and of recognizing the architect’s intended use.
Must be able to walk up and down eight (8) floors of stairs repeatedly during the workday. Elevators may not be available for use on all construction areas.
Read, write, and speak English fluently.
Meet certain medical and physical fitness requirements and able to deploy to remote locations with all medications for up to one year.
Hold an active passport.
Compensation
Competitive Hourly Pay
Incentives, Benefits, and Bonuses
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Arlington, VA, United States
Job Title
Cyber Virtualization Engineer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Arlington, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
SITE 525 is seeking a highly skilled
Cyber
Virtualization Engineer
to support the development and sustainment of advanced cyber training environments. This role involves hands-on engineering of secure, scalable, and AI-enabled virtual ranges that emulate realistic, adversarial network conditions across IT and OT domains. These environments are used for cyber mission rehearsals, red/blue/gray team operations, and full-spectrum cybersecurity exercises. Must be willing to travel up to 25%. Responsible for designing, deploying, and maintaining advanced virtualized training environments that replicate realistic, large-scale, and adversarial network conditions. This position focuses on engineering and integrating dynamic, hypervisor-driven platforms and virtualization technologies to support cyber mission rehearsals, red/blue/gray team operations, and full-spectrum training exercises.
Key Duties
Engineer and implement scalable virtualized environments leveraging hypervisors (KVM, VMware, Hyper-V), virtual machines, containers, and software-defined networking across hybrid, edge, and cloud infrastructures.
Implement and manage virtualization stacks including private cloud platforms, hypervisor clusters, and orchestration frameworks for large-scale, multi-tenant environments.
Develop automation and orchestration tooling for provisioning, snapshotting, and lifecycle management of virtualized assets using Infrastructure-as-Code and CI/CD pipelines.
Integrate advanced traffic simulation capabilities (burst, steady-state, geo-distributed, AI/ML-driven) to emulate realistic user and system behaviors within virtual ranges.
Build and maintain frameworks and tooling for user and NPC emulation across virtualized environments to enhance operational realism, including threat emulation and defensive toolsets for network monitoring, incident detection, and response.
Implement observability pipelines for performance monitoring, traffic replay, autoscaling validation, and centralized logging in production-grade virtual infrastructures.
Administer and secure hypervisor platforms and virtual networking components, ensuring isolation, resiliency, and compliance for mission-critical environments.
Manage network and server infrastructure including Active Directory, identity management systems, and virtualized security controls.
Integrate third-party virtualization and orchestration tools to improve fidelity and scalability of training environments.
Support exercise operations including setup, execution, troubleshooting, and real-time scenario management for White Cell operations.
Collaborate with technical working groups and stakeholders to validate and enhance virtualization strategies for cyber training environments.
Apply knowledge of OT systems (SCADA, ICS, PLCs, IoT/IIoT) within virtualized contexts for realistic emulation.
Relevant Technologies & Tools:
Virtualization & Hypervisors:
VMware ESXi/vSphere, KVM/QEMU, Microsoft Hyper-V, Proxmox, OpenStack
Virtual Infrastructure Management:
VM lifecycle management, snapshotting, cloning, orchestration frameworks
Cloud & Containerization:
Private cloud platforms, AWS, Azure, Kubernetes (K8s), Docker, Podman, hybrid and edge deployments
Networking & SDN:
Virtual switches (vSwitch, vDS), software-defined networking, network segmentation, VPNs, dynamic Network-as-Code tools
Automation & IaC:
Infrastructure-as-Code (Terraform, Ansible, Packer,
Helm, Nomad
), CI/CD integration for infrastructure
Performance & Observability:
Metrics collection, centralized logging, traffic replay, load simulation, autoscaling validation
Security in Virtualized Environments:
Identity management, Active Directory (GPOs, tiered admin scripts), secure isolation of virtual ranges
Cyber Range Engineering:
Virtualized cyber training environments, adversarial network simulation, AI/ML-driven traffic emulation
Traffic Simulation & User Emulation:
Lariat, CMU GHOSTS, MITRE Caldera, Red Canary, Atomic Red Team, TRex, BreakingPoint, Locust, k6, custom Python/TypeScript scripts, AI-enabled agents
Compliance & Assurance:
NIST 800-series, ISO 27001, FedRAMP, CUI-compliant controls
Monitoring & Control Interfaces:
Custom dashboards for exercise operations, centralized scenario orchestration
Requirements
Bachelor’s or Master’s degree in Cybersecurity, Computer Engineering, or related field.
5+ years of experience in cyber engineering, network operations, or cyber range development.
Top Secret security clearance.
Proficiency in virtualization, containerization, and cloud technologies.
Experience with offensive and defensive cybersecurity tools and frameworks.
Familiarity with AI/ML integration in cyber environments.
Strong scripting and automation skills (e.g., Python, Bash, PowerShell).
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible).
Knowledge of OT systems and protocols.
Security certifications (e.g., CISSP, CEH, OSCP) are a plus.
Compensation
Competitive Hourly Pay
Benefits
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Annapolis Junction, MD, United States
Job Title
Senior‑Level Python Developer (Python, C++)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior‑Level Python Developer to support a new cybersecurity initiative. The developer will work closely with a small team and mission stakeholders to capture requirements, develop network protocol parsers, create fingerprints and signatures to identify anomalous network activity, and deploy analytics solutions across customer‑supported tools and environments.
Key Duties
• Collaborate with customers to overlay network datasets within an existing architecture using the ABYSS product
• Integrate parsers and signatures into ABYSS and develop tradecraft for front‑end sensors
• Develop parsing and processing of network protocols to populate customer data repositories
• Prototype and develop analytic workflows to automate profiling of network traffic and activity
• Develop detection and alerting capabilities based on anomalous network behavior and network changes
Requirements
• Bachelor’s degree in computer science with eight (8) years of relevant experience, or equivalent
• Proficiency in Python, C++, and Spark
• Experience with Jupyter Notebooks
• Experience using JIRA, Confluence, and Git/GitLab
• Knowledge of customer corporate tools and data repositories
• Active TS/SCI with Polygraph
Compensation
• Salary range: $155,000 – $175,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Senior‑Level Full‑Stack Developer (Python, Java)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior‑Level Full‑Stack Developer to support mission analytics efforts. The developer will work directly with mission stakeholders to capture software requirements and develop, deploy, and maintain analytics and metadata solutions across customer‑supported tools and environments.
Key Duties
• Collaborate with mission stakeholders to capture and refine software requirements
• Develop software to capture analytic dependencies, performance, and governance status
• Build and deploy analytic and metadata automation solutions
• Develop capabilities to federate, join, and aggregate data across disparate data sources
• Ensure solutions comply with applicable policies and governance requirements
• Integrate solutions with customer corporate tools and data repositories
Requirements
• Bachelor’s degree with eight (8) years of relevant experience, or equivalent
• Proficiency in object‑oriented development using Python and Java
• Experience using Jupyter
• Active TS/SCI with Polygraph
Compensation
• Salary range: $155,000 – $175,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Senior‑Level Analytic Engineer (Java, Python)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior‑Level Analytic Engineer to support the Access Discovery and Optimization mission. The engineer will work closely with mission stakeholders to capture requirements, develop analytic capabilities, and deploy solutions across customer‑supported tools to automate and enable computer network data and metadata analysis.
Key Duties
• Collaborate with mission and customer stakeholders to develop analytics using data from multiple cyber and SIGINT sources
• Develop analytic capabilities used across the enterprise to support multiple mission objectives
• Maintain existing applications and develop new tradecraft, techniques, and capabilities
• Analyze related data to identify network devices and new opportunities supporting mission discovery
Requirements
• Bachelor’s degree with eight (8) years of relevant experience, or equivalent
• Proficiency in object‑oriented development using Java and Python
• Experience using Jupyter Notebooks
• Experience with MapReduce
• Knowledge of customer corporate tools and data repositories
• Active TS/SCI with Polygraph
Compensation
• Salary range: $155,000 – $175,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Mid‑Level Systems Integration Engineer (Linux, Unix, C)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Mid‑Level Systems Integration Engineer to support enterprise computer systems and network operations. The engineer will manage and analyze system and network environments, translate user needs into technical solutions, support system migrations, and evaluate technologies to enhance agency standard solutions.
Key Duties
• Manage enterprise computer systems and networks by analyzing technical issues and implementing corrective actions
• Monitor and interpret visual outputs indicating operational status of systems and network infrastructure
• Translate user requests into technical diagnoses and implement solutions to meet operational needs
• Develop and support migration strategies to transition customers to new architectures or technologies with minimal impact
• Evaluate new technologies and equipment for integration into agency standard solutions
Requirements
• Bachelor’s degree with five (5) years of relevant experience, or Master’s degree with three (3) years, or Associate’s degree with seven (7) years, or high school diploma/GED with nine (9) years of relevant experience
• Degree in Network Engineering, Systems Engineering, Information Technology, or related field
• Strong experience with Linux systems
• Experience in systems administration, network administration, application administration, or IT support
• Experience supporting hardware installation such as servers or network infrastructure
• Experience configuring storage solutions such as network‑attached storage
• Experience implementing security best practices including PKI certificate generation, deployment, and maintenance
• Knowledge of Unix shell scripting languages such as Bash, Bourne, or C
• Must possess an IAT‑I certification (e.g., Security+ CE)
• Relevant experience must include computer or information systems design or development, programming, information or cyber security, network security, vulnerability analysis, computer forensics, information assurance, or systems engineering
• Experience in network or system administration
• Active TS/SCI with Polygraph
Compensation
• Salary range: $110,000 – $130,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Senior‑Level User Experience Designer (JavaScript)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior‑Level User Experience (UX) Designer to support the Analysis and Mitigation mission through UX design and front‑end development for Agentic Knowledge Management Systems. The designer will conduct user research, develop front‑end solutions, and maintain UX documentation to support integration with backend systems and mission workflows.
Key Duties
• Write and maintain front‑end code to implement UX designs
• Design and conduct user interviews, surveys, and usability tests to identify trends, insights, and opportunities for improvement
• Develop front‑end components using modern web technologies
• Collaborate with backend developers to integrate front‑end code with existing backend services
• Ensure front‑end implementations meet performance, accessibility, and cross‑browser compatibility requirements
• Develop and maintain UX documentation including design guidelines, style guides, technical plans, milestones, and user guides
Requirements
• Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years
• Alternatively, Associate’s degree with ten (10) years of relevant experience, or high school diploma/GED with twelve (12) years of relevant experience
• Experience working in Agile development environments
• Experience with HTML, CSS, JavaScript
• Experience with modern front‑end frameworks including React and Vue.js
• Active TS/SCI with Polygraph
Compensation
• Salary range: $145,000 – $165,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Senior‑Level Systems Engineer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior‑Level Systems Engineer to support the definition and implementation of system architecture for an Agent Knowledge Management System utilizing an agentic framework for automated knowledge extraction. The engineer will work closely with project leadership to manage system integration, deployment strategy, compliance, testing, validation, and lifecycle sustainment.
Key Duties
• Collaborate with project leadership to manage system integration efforts across multiple components and teams
• Develop, maintain, and execute deployment strategies and processes to ensure smooth product delivery
• Coordinate technical efforts across engineering, data science, and UX teams to support integrated delivery
• Ensure compliance with system standards and best practices through testing, validation, and lifecycle sustainment
• Decompose project requirements into actionable technical tasks and specifications
• Develop and maintain technical plans, milestones, and support code review activities
• Maintain system architecture, integration, and deployment documentation
• Conduct security, performance, and quality audits to ensure compliance
Requirements
• Bachelor’s degree with nine (9) years of relevant experience, or Master’s degree with seven (7) years, or Doctoral degree with five (5) years
• Degree in Engineering, Physics, Astronomy, or a related technical field (e.g., Computer Science, Mathematics)
• Experience designing and sustaining engineering systems across the full system lifecycle
• Experience decomposing requirements and supporting system integration efforts
• Familiarity with Agile development and CI/CD practices
• Active TS/SCI with Polygraph
Compensation
• Salary range: $150,000 – $170,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Senior‑Level AI Engineer (Python)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors' solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior‑Level AI Engineer to support the AI and Emerging Technologies mission. The engineer will work closely with mission stakeholders to capture requirements, support structured planning, improve certification processes using AI/ML tooling, and develop AI‑enabled capabilities including fine‑tuning Large Language Models to enhance vulnerability identification and mitigation.
Key Duties
• Collaborate with technical leadership to design, develop, and maintain LLM orchestration frameworks
• Integrate static analyzers, retrieval‑augmented generation (RAG) systems, and automated testing pipelines
• Clean, transform, and vectorize documentation, source code, and test artifacts for LLM consumption
• Design and implement database solutions to support RAG architectures, artifact storage, and audit trails
• Work with systems engineers to architect and deploy networked AI tools within secure enclaves
• Perform performance profiling, optimization, and scalability analysis of mission systems
• Support security assessments and Authority to Operate (ATO) processes
Requirements
• Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years
• Associate’s degree with ten (10) years of clearly related experience may be considered
• Degree in Computer Science or a related field with substantial coursework in algorithms, data structures, programming languages, computer architecture, logic, and advanced mathematics
• Proficiency in Python and AI/ML integration
• Experience with LLMs, static analyzers, RAG frameworks, and relational and vector databases
• Familiarity with Agile methodologies and tools such as Git, Jira, and Confluence
• Relevant experience across the software development lifecycle
• Active TS/SCI with Polygraph
Compensation
• Salary range: $155,000 – $175,000
• Benefits
Location: Annapolis Junction, MD, United States
Job Title
Mid‑Level Information Systems Security Officer (ISSO)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Mid‑Level Information Systems Security Officer to support the Signals Analysis Division. The ISSO will maintain compliance and strengthen the security posture of mission systems using the Risk Management Framework and will be responsible for managing eight to ten System Security Plans.
Key Duties
• Maintain appropriate operational security posture for assigned information systems
• Support continuous monitoring to identify security non‑compliance, vulnerabilities, and risk conditions
• Follow established security processes and support the information system continuous monitoring program
• Perform regular audits of information systems
• Assist the Information Systems Security Manager with preparation for periodic reaccreditation
• Apply Defense‑in‑Depth principles across network and enterprise security architectures
• Implement and assess controls using NIST 800‑53 and Risk Management Framework procedures
• Support compliance with STE/STN requirements
Requirements
• Bachelor’s degree with five (5) years of relevant experience, or Master’s degree with three (3) years, or Doctoral degree with no required experience
• Associate’s degree with seven (7) years of clearly related experience may be considered
• Degree in Computer Science or a related field such as Engineering, Cyber Security, Information Assurance, Information Security, Information Systems, or Information Technology
• Relevant experience in information or cyber security, network security, vulnerability analysis, penetration testing, computer forensics, systems engineering, or network/system administration
• Completion of relevant military cyber training may be applied toward experience requirements
• Strong written and verbal communication skills
• Active TS/SCI with Polygraph
Compensation
• Salary range: $90,000 – $110,000
• Benefits
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