Location: Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote Global - Non U.S.
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Head of People
Level:
Director
Location:
Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel:
Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment.
About this role
We are currently planning for a significant increase in scale, and we are building the People function that can carry it.
This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values.
The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you.
The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you.
What you’ll do
Build the talent management function
Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People.
Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap.
Propose the team around it, and decide what we build in-house and what we buy or borrow.
Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders.
Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities.
Own the performance system
Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands.
Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth.
Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality.
Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it.
Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities.
Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it.
Build how people join, learn, and are led
Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems.
Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management.
Extend into leadership development and broader learning as the function matures.
Shape culture and listen to employees
Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward.
Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy.
What this role is not
Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here.
Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions.
Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well.
Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience.
Who we’re looking for
Required
7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one.
You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle.
You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality.
You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves.
You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template.
You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around.
You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked.
A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization.
Judgment and prioritization. You decide what slips and say so plainly.
Preferred
Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience.
Experience working across multiple countries, including sub-Saharan Africa.
Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold.
Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead.
Exposure to compensation design or close work with a total rewards team.
Professional French or Portuguese.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen.
United States
Base Salary: $134,400
Annual Benefits Stipend: $21,393
Bonus Target: 15%
United Kingdom
Base Salary: £94,605
Annual Benefits Stipend: £2,760
Bonus Target: 15%
Kenya
Base Salary: $106,282
Annual Benefits Stipend: $8,453
Bonus Target: 15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values.
As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work.
Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically disturbing nature. This role also includes after-hours and weekend incident coverage on a rotating basis.
Key responsibilities
Serve as incident commander for Safeguards incidents from declaration through closure
Assess what qualifies as an incident, propose severity, and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams
Keep everyone working from the same facts by tracking input from each team, establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on
Make sure Legal, Communications, and Public Policy are consulted before decisions that need them, and coordinate any external notifications
Run post-incident reviews, assign action items to named owners, and track them through closure
Oversee the on-call queue during your rotation as the first responder for urgent requests and escalations to Safeguards Enforcement
Triage each request, resolve what you can, route the rest to the owning team, and recognize when a request is the start of an incident
Take part in after-hours and weekend incident coverage on a rotating basis
Scope and deliver projects that improve the incident response program, such as on-call automation, incident readiness, and post-incident reviews and metrics
Draft and maintain runbooks and standard operating procedures
Work with Safeguards engineers to automate or reroute requests by writing the decision rules and testing the result
Maintain the incident record and the metrics that show leadership how the program is performing
Minimum qualifications
Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support
Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity
Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership
Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny
Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them
Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated
Willingness to do hands-on queue work as a regular part of the job, and to treat it as a source of information about what is breaking
Ability to participate in after-hours and weekend incident coverage on a rotating basis
Preferred qualifications
Experience joining an incident response function early and helping write runbooks and review processes
Experience with incidents involving AI systems
Experience with the enforcement steps that follow an incident, such as account actions, law enforcement referrals, or user and customer notifications
Experience working with threat intelligence or security investigation teams during an incident
Experience with regulatory or external incident reporting and disclosure
Experience running an on-call rotation or support escalation queue, including setting and measuring response targets
Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality
Working knowledge of SQL or similar tools for analyzing incident and queue data
Experience designing and facilitating tabletop exercises
Genuine interest in AI safety and responsible technology development
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As an Intermediate Backend Engineer on the GitLab Orbit team, you'll help build and operate a graph data service that supports GitLab Duo agents, analytics, and architecture-level features across GitLab.com, Dedicated, and Self-Managed deployments. You'll join a Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability.
The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features. In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness.
In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time.
What you’ll do
Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers.
Maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform.
Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads.
Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience.
Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team.
Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness.
Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase.
Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing).
What you’ll bring
Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (for example, incident response and follow-ups).
Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase.
Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role.
Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time.
Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow.
A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems).
Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions.
Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team.
About the team
GitLab Orbit sits within the Data Engineering organization. We work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform.
We collaborate asynchronously rather than following a feature factory model. A key challenge for us right now is scaling sustainably as usage grows and team members take time off. That includes hardening multi-tenant behavior. At the same time, we're bringing Knowledge Graph to
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$162,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco; New York City
Workplace: Hybrid
We're hiring a Compensation Lead to build Perplexity's compensation function and own its day-to-day execution. You'll build the programs and processes that support how we hire, recognize, and retain people.
You should be comfortable moving between program design and an individual offer, building longer-term structure while keeping today's decisions moving. The goal is a compensation approach that is competitive, financially sound, and clear enough for people to use, without adding unnecessary complexity.
WHAT YOU'LL OWN
- Build the compensation foundation. Assess existing practices, data, and tools; prioritize the gaps; and develop recommendations on compensation philosophy, market positioning, and cash and equity guidelines.
- Develop salary ranges and market benchmarks. Establish a consistent approach to pricing roles across functions and locations. Partner with People and business leaders on job scope and leveling, and explain where market data is useful or incomplete.
- Own day-to-day compensation decisions. Be the primary partner for offers, promotions, pay adjustments, and compensation questions. Evaluate recommendations against market data, internal equity, and budget, with clear approval paths for exceptions.
- Design and run compensation reviews. Build the calendar, planning models, manager guidance, and approval process. Coordinate with Finance, People Operations, Payroll, and equity partners to carry decisions through to accurate implementation.
- Inform leadership decisions. Model the cost and employee impact of proposed changes to salary and equity programs. Present a recommendation and its trade-offs, then own execution once approved.
- Identify and address inconsistencies. Assess pay compression and potential inequities across teams, levels, and locations. Partner with People leadership and Legal on appropriate reviews and recommend actions.
- Build processes people can use. Establish decision records, recruiter and manager guidance, and clear explanations of compensation programs. Improve recurring workflows so consistent decisions don't depend on individual knowledge or one-off conversations.
- Own the data and tools behind the work. Establish reliable compensation records, select and manage benchmarking resources, and improve reporting and quality checks. Use approved automation and AI tools where they help, with appropriate protection for employee information and verification of results.
WHAT YOU BRING
- Experience building compensation programs: You've established or substantially rebuilt compensation frameworks and processes with limited infrastructure, and stayed accountable for running them after launch.
- Technical compensation depth: Hands-on experience with market pricing, salary ranges, cash and equity programs, compensation reviews, and individual pay recommendations.
- Strong analytical judgment: You can build and audit models, reconcile imperfect data, and explain your assumptions. You know when a benchmark is a useful comparison and when it misses the role.
- Ability to influence decisions: You can turn analysis into a clear recommendation, discuss trade-offs with leadership, and constructively challenge an approach that isn't working.
- Independent, hands-on execution: You can set priorities, build a workable process, and manage urgent requests without losing progress on longer-term work. You're comfortable being both the person designing the program and the person checking the data.
- Discretion and clear communication: You handle sensitive information carefully and explain compensation decisions in language that recruiters, managers, and employees can understand.
Location: Palo Alto; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As Legal Counsel, you’ll be an early member of the Mistral legal team in the US, which forms part of the global legal team. The core of this role is (a) drafting and negotiating commercial agreements to support the growth of our business in North America and (b) supporting the development of AI tools to scale Mistral’s legal operations. As part of a start-up legal team, you’ll need to be nimble enough to quickly ramp up on new areas of law, such as product matters (privacy, marketing, and regulatory compliance), intellectual property, and other matters, as needed. You should be comfortable with charting new paths and interested in designing the legal department of the future.
WHAT YOU WILL DO
- Draft, review, and negotiate commercial contracts across the business, including customer MSAs and order forms and partnership agreements.
- Collaborate with a cross-functional group of Mistral’s technical (including engineering, applied AI, and science), business, and legal teams.
- Improve and develop tools to facilitate and automate legal workflows and approval processes, compliance with and creation of company policies, and internal training materials and guides.
- Refine and create templates to scale with the company as it grows.
- Provide solution-oriented legal, regulatory, and strategic advice and direction to teams across our company, from the initial stages of project development to launch and beyond.
- Efficiently manage and work with outside counsel to support projects you manage.
- Stay up-to-date and ensure compliance with U.S. and international laws and regulations that apply to AI technologies, including AI-specific regulations, privacy and data protection, competition, consumer protection, payments, and intellectual property.
- Build positive relationships across the company and with its external partners.
- Occasional travel to Paris headquarters is encouraged.
WHO YOU ARE
- JD from an accredited law school and member in good standing of a U.S. state bar.
- 5+ years of law firm and/or in-house experience, including experience in project management. In-house experience at a technology company and/or in a fast-paced and high-growth environment is a strong plus.
- Experience managing technology implementation/solutions projects to meet corporate operational standards.
- Experience drafting and negotiating commercial agreements, including creating and refining form agreements.
- Fluency in common AI tools, and a track record of responsibly using AI technologies to drive efficiency and process improvement.
- Generalist skill set with the willingness to tackle problems outside your core expertise.
- Ability to balance an attention to detail with the requirements of a fast-paced company.
- Demonstrated business and pragmatic judgment, and the ability to analyze the costs/benefits of proposed resolutions to complex legal and technical problems.
- Proven ability to build solid, trusting, and credible relationships, including working closely with science, engineering, business, and marketing teams.
- Excellent writing, communication, and people skills.
- An understanding of AI technologies and their applications, including how they intersect with relevant areas of law, such as privacy and data protection, competition, and intellectual property, and related ethical considerations such as fairness, transparency, accountability, and bias mitigation
- An international mindset and experience is a plus.
- Given the rapidly evolving nature of AI technologies and the legal landscape surrounding them, you should be adaptable and willing to continuously learn and update your skills and knowledge.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location- San Francisco, California
An overview of this role
As a Strategic Account Executive for the San Francisco region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations, including a concentrated focus on leading AI companies, adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, with particular emphasis on foundation model labs, AI infrastructure providers, and applied AI companies scaling rapidly in the region, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, including a meaningful share of AI-native accounts, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across San Francisco, with a dedicated focus on AI-native companies, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions tailored to the unique velocity and scale demands of AI-native engineering organizations.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives, including the specific infrastructure, security, and governance challenges AI companies face as they scale model development and deployment.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories, including a strong point of view on the AI/ML ecosystem, so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts, with particular attention to fast-growing AI companies and their evolving technical buying committees.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights, including emerging trends in AI company buying behavior, that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, enterprise accounts in San Francisco, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Familiarity with the AI/ML company landscape, including model providers, AI infrastructure vendors, and applied AI startups, and the ability to speak credibly to engineering and technical leadership about how DevSecOps practices apply to AI-driven development.
Knowledge of San Francisco's enterprise and AI market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on San Francisco, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the San Francisco region.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,000
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: New York, New Jersey, Connecticut, Massachusetts
An overview of this role
As a Strategic Account Executive on our FINS Enterprise team, you'll help large, regulated organizations adopt, implement, and expand their use of GitLab’s AI-powered DevSecOps platform. You’ll focus on strategic enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernization. In this role, you'll act as a key connector between customer stakeholders and GitLab’s field organization so GitLab is seen as a trusted, long-term partner before, during, and after the sale. In your first year, you’ll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.
What you'll do
Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.
Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.
Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform.
Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.
Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.
Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.
Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.
Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives.
What you'll bring
A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.
Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.
Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.
Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.
Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.
Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.
Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.
You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab’s travel policy.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive on the FINS Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: New York, New Jersey, Connecticut, Massachusetts
An overview of this role
As a Major Account Executive on our FINS Enterprise team, you'll help large, regulated organizations adopt, implement, and expand their use of GitLab’s AI-powered DevSecOps platform. You’ll focus on major enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernization. In this role, you'll act as a key connector between customer stakeholders and GitLab’s field organization so GitLab is seen as a trusted, long-term partner before, during, and after the sale. In your first year, you’ll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.
What you'll do
Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.
Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.
Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform.
Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.
Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.
Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.
Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.
Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives.
What you'll bring
A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.
Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.
Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.
Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.
Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.
Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.
Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.
You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab’s travel policy.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Major Account Executive on the FINS Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As Baseten scales, our equity program needs to scale with it - more countries, more entities, and more complexity in how we grant, administer, and report on equity. As the Global Equity Programs Lead, you’ll own that function end to end, building the operating model, controls, and systems that let equity run accurately and efficiently as the company grows. You’ll partner closely with Legal, Tax, Payroll, Compensation, and Accounting to keep the program sound as it scales.
RESPONSIBILITIES
- Build the operating model for equity administration as the company grows across countries, entities, and increasingly complex transactions.
- Run the recurring equity calendar - including grants, vesting events, exercises, releases, terminations, and other participant transactions - with clear ownership, deadlines, and exception management.
- Own the integrity of equity records and establish recurring reconciliations across the equity platform, HRIS, payroll, cap table, and accounting records.
- Translate compensation and plan decisions into executable workflows, system configurations, approval paths, and employee communications.
- Partner with Legal, Tax, Payroll, Compensation, and Accounting on the equity implications of international hiring, employee mobility, acquisitions, liquidity programs, and other corporate events.
- Coordinate the operational execution of equity refreshes, including data preparation, approval workflows, grant documentation, system uploads, and participant communications.
- Evaluate whether proposed award structures can be administered accurately and at scale, and surface operational, tax, compliance, accounting, and employee-experience risks before launch.
- Design a control environment that supports accurate financial reporting, efficient audits, and reconciliations.
- Develop reporting that gives Finance and People leadership visibility into dilution, grant activity, vesting, exercises, retention trends, and future program obligations.
- Own the equity platform and its surrounding data flows, including configuration, permissions, integrations, vendor performance, and system improvements.
- Create employee resources that make equity easier to understand at important moments such as onboarding, grant issuance, vesting, exercise, and departure.
- Identify recurring manual work and implement practical automation without compromising review, security, or control.
- As the function grows, help define the team structure and determine which capabilities should be built internally versus supported by outside providers.
REQUIREMENTS
- 8+ years of progressive equity administration or equity operations experience, ideally in a rapidly scaling private or newly public technology company.
- Demonstrated ownership of complex equity operations - not only advisory or program-design experience, and a willingness to remain close to the underlying data and transactions.
- Strong knowledge of stock options, RSUs, vesting and settlement events, tax withholding, employee mobility, and the operational requirements of equity plans.
- Hands-on experience administering a leading equity platform and working with connected HRIS, payroll, accounting, and reporting systems.
- A strong control mindset, including experience designing reconciliations, approval workflows, documentation, and audit support.
- Ability to diagnose data issues, work through complex exceptions, and establish repeatable processes where no established playbook exists.
- Strong cross-functional judgment and the ability to clarify ownership and drive decisions across Legal, People, Tax, Payroll, Finance, and external advisors.
- Clear written and verbal communication, including the ability to explain an employee’s equity accurately without giving personal tax or legal advice.
- Strong discretion when handling compensation, ownership, transaction, and employee data.
- Ability to manage several time-sensitive workstreams while maintaining accuracy and following issues through resolution.
PREFERRED QUALIFICATIONS
- Certified Equity Professional certification or meaningful progress toward it.
- Experience supporting international equity programs and cross-border employee mobility.
- Experience with significant corporate transactions affecting equity (e.g., acquisitions, tender offers, financings).
- Working knowledge of stock-based compensation accounting and the data Accounting needs for close, forecasting, audit, and financial reporting.
- Familiarity with insider trading policies and equity compliance in highly regulated environments.
- Experience building or expanding an equity operations team.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
In this role, you will collaborate with team members at all levels to identify and solve problems across our current product offering, as well as helping to pioneer new solutions as we build out the privacy layer for the Internet. You'll have the opportunity to level up our products through exploring and testing concepts that improve overall experience and increase delight while appealing to a broader audience.
Applying your hands-on design skills, you will autonomously lead highly impactful projects that scale across millions of users. From ideation to execution, you'll assess vague problems, propose high-impact solutions, and execute them against a set of success criteria. You'll have a voice in all product-related design decisions, whether large or small, and an opportunity to work on a team dedicated to our ethical, privacy by design approach. Read more about Design at DuckDuckGo on our blog: https://spreadprivacy.com/ethical-by-design/
ABOUT YOU
- 6+ years of experience in product design roles, including 2+ years in senior-level design positions at significant global consumer brands.
- Proficiency in managing projects of varying complexity, from proposal, through execution and release, all while working transparently and collaborating with cross-functional stakeholders and contributors.
- A knack for pushing creative limits while solving challenging design problems and delivering on delight, craft and exceptional quality.
- Ability to communicate visual and interaction recommendations with high-quality mockups, prototypes, and rationale.
- Accustomed to applying agentic solutions into every day project management and design execution workflows to both accelerate and raise the quality of your work.
- Ability to write creative briefs that clearly define and communicate project goals, rationale, and success metrics with stakeholders.
- Proficiency in research and experimentation — you can leverage both qualitative and quantitative data in driving decisions forward.
- Skills to manage ambiguity and wrangle vague problems, propose innovative solutions, and execute them with a focus on metrics.
- Ability to take initiative in generating ideas and carrying them forward with urgency and discretion, while working openly and collaboratively.
- A willingness to apply your experience and expertise in educating, guiding, and supporting others, while serving as a steward to maintain quality of execution across designated areas of design.
- Experience participating in multiple areas of the product process including prioritization, strategy, and user testing.
COMPENSATION
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation, plus stock options:
- United States: $190,500 USD
- United Kingdom: £134,600 GBP
- Canada: CA$253,500 CAD
- All other regions*: €157,350 EUR
*Team members outside the US, UK and Canada are currently paid $178,500 USD. Pay converts to the EUR amount above on January 1, 2027 for Spanish team members, and approximately February 1, 2027 in all other regions.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
1. You’ll be required to attend meetings on camera via video conferencing
2. Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
3. While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
4. A successful candidate must pass a background check as a condition of joining the team.
5. By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
1. Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
2. Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
3. Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Professional Services, Engagement Manager
An overview of this role
As a Senior Professional Services Engagement Manager, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced IT Engineer II to join Checkout’s IT Engineering team, supporting Workplace Technology. In this generalist role, you will work across the services and platforms managed by the team, helping colleagues get the technology they need while keeping those services secure, reliable, and easy to use.
You will contribute across areas such as identity and access, end-user devices, collaboration and productivity platforms, IT assets and licences, and office technology. You are not expected to be a subject matter expert in every product. Instead, you bring strong technical foundations, depth in one or more areas, and the curiosity to build working knowledge across the wider portfolio.
At this level, you can confidently resolve all but the most complex problems affecting the team. You will own operational outcomes, deliver small-to-medium projects independently, and work with colleagues and stakeholders to improve the services we provide across Checkout.
HOW YOU’LL MAKE AN IMPACT
- Cross-Portfolio Service Ownership: Administer and improve services across the Workplace Technology portfolio. This may include Okta, Google Workspace, Atlassian, macOS and Windows endpoint management through tools such as Jamf and Microsoft Intune, IT asset and licence processes, and office technology.
- Identity and Access: Support secure identity lifecycle and access management, including joiner, mover, and leaver activities, single sign-on, group and role administration, and least-privilege access.
- End-User Technology: Help manage and support company endpoints and workplace services. Apply approved configurations and security controls, troubleshoot issues, and contribute to a consistent employee experience across platforms.
- Platform Administration: Configure and maintain team-managed applications and services. Learn unfamiliar platforms quickly, follow established governance, and identify when a change needs specialist or security review.
- Operational Excellence: Provide dependable operational support, maintain clear documentation and runbooks, and help the team improve service quality, reliability, and supportability.
- Incident and Change Management: Own incidents through the full lifecycle, from triage, prioritisation, and stakeholder communication through safe service restoration, root-cause analysis, and follow-up actions. Maintain accurate incident records, capture decisions and remediation, and document recurring issues and operational procedures in clear, current runbooks and knowledge articles. Plan and implement changes safely, with appropriate testing, approvals, and rollback plans.
- Project Delivery: Plan and deliver small-to-medium technical projects, coordinating with stakeholders and other teams to manage dependencies, risks, and outcomes.
- Automation and Improvement: Identify repeatable manual work and service friction. Propose or build appropriately controlled automation and simpler workflows to reduce toil and improve consistency.
- Asset and Licence Management: Support accurate technology inventory, licence administration, and lifecycle processes, helping the team make effective and responsible use of its tools and equipment.
- Knowledge Sharing: Share learning across the team, contribute to onboarding and operational guidance, and support colleagues as they develop their technical skills.
WHAT WE’RE LOOKING FOR
- Experience: Typically 2-3+ years in IT engineering, workplace technology, systems administration, or a similar technical role.
- Technical Breadth: Practical experience supporting or administering a range of workplace technology services. You have a strong foundation in at least one relevant area and are motivated to build capability across others.
- Relevant Platforms: Experience with some of the following is useful: identity and access management (for example, Okta and SSO); Google Workspace; Atlassian products; macOS or Windows endpoint management (for example, Jamf or Microsoft Intune); SaaS administration; IT asset or licence management; or office technology. You do not need experience with every product listed.
- Security Mindset: Understand the importance of least privilege, secure configuration, data protection, auditability, and careful change management. You know when to escalate a risk or seek specialist guidance.
- Problem Solving: Take a logical, evidence-led approach to troubleshooting. Explain technical options and trade-offs clearly, and distinguish between immediate mitigation and long-term resolution.
- Ownership: Take responsibility for work from investigation through resolution and follow-up. Care about the long-term health of the services you support, not only closing individual requests.
- Communication: Work effectively with colleagues, stakeholders, and technical teams. Translate technical detail into clear updates and provide helpful, user-focused support.
- Adaptability: Comfortable working across a varied technology estate, learning new tools, and balancing planned delivery with operational priorities in a changing environment.
- Teamwork: Share knowledge, ask for help when needed, and contribute positively to a team that works across multiple technical domains.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona, Spain
Workplace: hybrid
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Join our CRM Marketing team!
We're looking for a CRM Marketing Manager to join our team.
We use data-driven marketing automation to improve customer journeys through personalised communications across various channels (like email, push notifications or WhatsApp). You will experiment with new ideas, optimise conversion and work closely with stakeholders to drive growth across different OLX categories.
Note: This is a hybrid position, requiring you to work from the office approximately twice per week.
What you will be doing:
Deliver CRM messages and campaigns for the category served across email, push and in-product, working from the category's intake form, so that the category decides what is sent and the centre's standards decide how well it is built.
Design, launch and improve automated lifecycle journeys for sellers, buyers and, where relevant, professional users, supporting acquisition, activation and retention for each brand in each market.
Grow the addressable base (consented, reachable contacts) as a category KPI, and pass consent and data-quality gaps to the CRM function head.
Design, run and read tests (in-channel and incrementality), explain the business impact, and scale proven solutions across the category's markets.
Set weekly priorities with the category's Strategy, Planning and Operations Lead and report results against the category's outcomes.
Propose proven motions for the reusable CRM library and shape the requirements for new CRM channels and capabilities with the MarTech team.
What we are looking for:
4 to 6 years in marketing, with hands-on CRM, lifecycle, engagement or retention experience in a digital platform or marketplace.
Experience in classifieds, e-commerce or other multi-sided marketplaces.
Build and run automated journeys in a CRM or marketing automation platform across email, push and in-product, from segmentation to reporting.
Experience with Braze (or equivalent) and with working with technology and product teams on implementation projects.
Data-driven: design tests, read results and explain business impact through analysis.
User-centric: turn insights into end-to-end consumer journeys.
Intrapreneurial: comfortable building completely new solutions, and working in a matrix with a good degree of ambiguity.
Use AI in day-to-day CRM work, for example to draft and localise copy, build segments, personalise journeys and speed up analysis.
Fluent business English to work smoothly with colleagues across several countries.
Location: based in Barcelona.
Our benefits:
Competitive salary and an annual bonus (15%)
Training and conference budget
Health insurance (Cigna)
A high degree of autonomy, as OLX believes in empowering people
Hybrid work
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Lisbon, Portugal
Workplace: hybrid
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Join our CRM Marketing team!
We're looking for a CRM Marketing Manager to join our team.
We use data-driven marketing automation to improve customer journeys through personalised communications across various channels (like email, push notifications or WhatsApp). You will experiment with new ideas, optimise conversion and work closely with stakeholders to drive growth across different OLX categories.
Note: This is a hybrid position, requiring you to work from the office approximately twice per week.
What you will be doing:
Deliver CRM messages and campaigns for the category served across email, push and in-product, working from the category's intake form, so that the category decides what is sent and the centre's standards decide how well it is built.
Design, launch and improve automated lifecycle journeys for sellers, buyers and, where relevant, professional users, supporting acquisition, activation and retention for each brand in each market.
Grow the addressable base (consented, reachable contacts) as a category KPI, and pass consent and data-quality gaps to the CRM function head.
Design, run and read tests (in-channel and incrementality), explain the business impact, and scale proven solutions across the category's markets.
Set weekly priorities with the category's Strategy, Planning and Operations Lead and report results against the category's outcomes.
Propose proven motions for the reusable CRM library and shape the requirements for new CRM channels and capabilities with the MarTech team.
What we are looking for:
4 to 6 years in marketing, with hands-on CRM, lifecycle, engagement or retention experience in a digital platform or marketplace.
Experience in classifieds, e-commerce or other multi-sided marketplaces.
Build and run automated journeys in a CRM or marketing automation platform across email, push and in-product, from segmentation to reporting.
Experience with Braze (or equivalent) and with working with technology and product teams on implementation projects.
Data-driven: design tests, read results and explain business impact through analysis.
User-centric: turn insights into end-to-end consumer journeys.
Intrapreneurial: comfortable building completely new solutions, and working in a matrix with a good degree of ambiguity.
Use AI in day-to-day CRM work, for example to draft and localise copy, build segments, personalise journeys and speed up analysis.
Fluent business English to work smoothly with colleagues across several countries.
Location: based in Lisboa.
Our benefits:
Competitive salary and an annual bonus (15%)
Training and conference budget
Health and life insurance
A high degree of autonomy, as OLX believes in empowering people
Hybrid work
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Poznań, Poland; Warsaw, Poland
Workplace: hybrid
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Join our CRM Marketing team!
We're looking for a CRM Marketing Manager to join our team.
We use data-driven marketing automation to improve customer journeys through personalised communications across various channels (like email, push notifications or WhatsApp). You will experiment with new ideas, optimise conversion and work closely with stakeholders to drive growth across different OLX categories.
Note: This is a hybrid position, requiring you to work from the office approximately twice per week.
What you will be doing:
Deliver CRM messages and campaigns for the category served across email, push and in-product, working from the category's intake form, so that the category decides what is sent and the centre's standards decide how well it is built.
Design, launch and improve automated lifecycle journeys for sellers, buyers and, where relevant, professional users, supporting acquisition, activation and retention for each brand in each market.
Grow the addressable base (consented, reachable contacts) as a category KPI, and pass consent and data-quality gaps to the CRM function head.
Design, run and read tests (in-channel and incrementality), explain the business impact, and scale proven solutions across the category's markets.
Set weekly priorities with the category's Strategy, Planning and Operations Lead and report results against the category's outcomes.
Propose proven motions for the reusable CRM library and shape the requirements for new CRM channels and capabilities with the MarTech team.
What we are looking for:
4 to 6 years in marketing, with hands-on CRM, lifecycle, engagement or retention experience in a digital platform or marketplace.
Experience in classifieds, e-commerce or other multi-sided marketplaces.
Build and run automated journeys in a CRM or marketing automation platform across email, push and in-product, from segmentation to reporting.
Experience with Braze (or equivalent) and with working with technology and product teams on implementation projects.
Data-driven: design tests, read results and explain business impact through analysis.
User-centric: turn insights into end-to-end consumer journeys.
Intrapreneurial: comfortable building completely new solutions, and working in a matrix with a good degree of ambiguity.
Use AI in day-to-day CRM work, for example to draft and localise copy, build segments, personalise journeys and speed up analysis.
Fluent business English to work smoothly with colleagues across several countries.
Location: based in Poznań or Warsaw.
Our benefits:
Competitive salary and an annual bonus (15%)
Training and conference budget
A benefits package with 330 points on the Mybenefit platform per month (private medical care provided by Luxmed, Ask Henry services and much more)
A high degree of autonomy, as OLX believes in empowering people
Hybrid work
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
seniorLondon, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоRemote, Canada; Remote, United States; Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридleadSan Francisco; New York City
ГибридPalo Alto; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридleadSan Francisco
УдалённоseniorRemote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
УдалённоseniorRemote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom
ОфисLondon
ГибридBarcelona, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
ГибридLisbon, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
ГибридPoznań, Poland; Warsaw, Poland; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Все вакансии в одном месте - страница 4 · Job Hunters