About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
About KPI Solutions:
KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed.
Position Summary:
The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team.
Key Responsibilities:
On-Site Delivery:
— Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner.
— Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing.
— Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off.
— Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements.
Remote / Office Delivery:
— Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing.
— Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination.
— Perform production upgrade execution after business hours to minimize downtime.
— Work on DEV, QA, and Sandbox environments during business hours.
— Validate, diagnose, and remediate defects, escalating rarely.
— Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations.
— Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support.
Project Configuration & Deployment:
— Gather Kommand configurations and system parameters for projects.
— Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters.
— Educate clients on host interface use.
— Configure Kommand sandbox and production environments for customer testing and go-live.
— Assist with training on new features.
Scope & Independence:
— Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting.
— Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support.
Requirements:
— Experience commissioning warehouse execution/control software and hardware peripherals.
— Working knowledge of SQL Server environments including SSDT schema comparison and version control.
— Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off.
— Ability to diagnose, troubleshoot, and resolve live production issues under time pressure.
— Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems.
— Willingness to work after hours and participate in on-call rotation.
— Ability to translate business requirements into structured system configuration.
— Strong customer-facing communication skills.
Preferred Qualifications:
— Experience with AutoStore and/or T-sort systems.
— Experience with ERP/WMS integration testing (e.g., SAP).
— Background in material handling, warehouse automation, or industrial controls.
What we Offer:
— Medical, Dental, Vision Insurance
— Health Care Concierge Service
— 401(k) Retirement Plan (Pre-tax & Roth)
— Company paid Basic Life Insurance, Short-Term and Long-Term Disability
— Voluntary Life & AD&D Insurance
— Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
— Pet Insurance
— Milk Stork Program
— Wellness Program with gift card redemption and challenges
— Paid Time Off (Vacation, Sick & 10 Holidays)
— Training & Development
Equal Employment Opportunity statement included.
About the Team
The Security Operations team protects CircleCI’s infrastructure, product, and customer data against evolving threats, working closely with engineering to maintain security and resilience.
About the Role
As a Security Operations Engineer, you will protect CircleCI’s infrastructure, product, and customer data from AI-driven attacks and defenses. This intermediate role involves ownership of security challenges, collaboration with Engineering, contributing to the security roadmap, and leveraging AI tools to detect, respond to, and automate security threats.
What You’ll Do:
Threat Detection & Incident Response
— Monitor, investigate, and respond to security threats across cloud and application environments using security and AI-assisted tools.
— Participate in risk assessments, incident response, post-incident reviews, and on-call support, improving controls and processes.
Security Engineering & Architecture
— Build and maintain security tooling, controls, and automation across cloud, application, and CI/CD environments following best practices.
— Identify vulnerabilities and configuration risks, contribute to runbooks and compliance, and understand CircleCI’s security architecture.
AI & Security
— Incorporate AI-powered security tools into workflows and evaluate emerging technologies for detection, response, and automation.
— Stay current on AI-specific security threats and contribute to responsible AI use in security operations.
Cross-Team Partnership & Ownership
— Partner with Engineering teams to understand security needs, provide guidance, and translate risks into actionable recommendations.
— Contribute to security roadmap planning, technology evaluations, and documentation while building relationships across teams.
What You’ll Bring:
— 3+ years of security engineering or operations experience or equivalent expertise.
— Hands-on experience with cloud, application, and CI/CD security in AWS, GCP, or Azure.
— Experience with incident response and security tools including EDR, CNAPP, SASE, vulnerability scanners, and log analysis.
— Ability to build and maintain security automation and tooling using Go, Python, or Terraform.
— Strong security judgment and problem-solving skills.
— Hands-on experience with AI/ML-powered security tools in production and understanding of AI’s role in security workflows.
Bonus Skills (Nice to Have):
— Familiarity with AI-specific threat categories like prompt injection and model supply chain risks.
— Experience securing developer platforms, SaaS, or CI/CD infrastructure.
— Relevant certifications such as CEH, AWS Security Specialty, Security+.
— Contributions to process improvement, runbook development, or knowledge sharing.
Accommodation
CircleCI provides reasonable accommodation for individuals with disabilities during application and employment.
About CircleCI
CircleCI is the world’s largest CI/CD platform, processing over 3 million jobs daily, helping companies leverage AI in software delivery. Founded in 2011, headquartered in San Francisco with a global remote workforce, and venture-backed by multiple investors.
Equal Opportunity
CircleCI is an Equal Opportunity and Affirmative Action employer, not discriminating based on legally protected characteristics and considering applicants with criminal histories consistent with laws.
About CircleCI Engineering:
CI/CD is being reinvented with AI agents that write code, trigger builds, interpret failures, and propose fixes. CircleCI is building new interfaces for developers to understand and trust this work.
Team-Agnostic Placement:
Hiring is for CircleCI as a whole, not a specific team. Placement depends on where your strengths create the most leverage. Possible areas include CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The role involves full-stack ownership and high craftsmanship.
What You'll Do:
— Build AI-natively, using AI as the default approach to problem solving.
— Invent new interfaces for software delivery that support autonomous pipelines and human judgment.
— Own the full stack by building features end-to-end in Go, React, and TypeScript.
— Focus on reliability and responsiveness as design concerns.
— Champion observability using Honeycomb, Datadog, and Rollbar to improve systems.
— Proactively identify and close gaps without being asked.
What You'll Bring:
— AI-native engineering practices with daily use of AI tools and understanding of their impact.
— At least 3 years of production full-stack experience with a track record of shipping real products.
— Strong skills in React and TypeScript, and comfortable owning backend services in Go including API design, data modeling, and service integration.
— System design skills with conscious tradeoffs and documentation.
— Production mindset focusing on latency, responsiveness, and reliability in distributed environments.
Additional Information:
The role is remote based in Ontario, Canada. Salary range is $127,000 to $159,000 CAD per year. CircleCI is an equal opportunity employer and provides accommodations for individuals with disabilities during the application and interview process.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
Задачи:
— проектирование и реализация жизненного цикла игровых раундов
— разработка машины состояний
— обработка команд игроков
— восстановление после сбоев
— обработка реалтайм событий
— интеграция с партнерскими API
Требования:
— сильный коммерческий опыт с Node.js и TypeScript
— уверенное знание PostgreSQL: транзакции, блокировки, уровни изоляции, optimistic concurrency и индексы
— опыт проектирования сложной stateful-бизнес-логики
— понимание race conditions, идемпотентности и конкурентной обработки команд
— опыт с WebSocket или другими realtime-системами
— опыт с RabbitMQ, Kafka, NATS или другим message broker
— понимание transactional outbox, at-least-once delivery, retries и dead-letter queues
— опыт восстановления незавершённых процессов после рестарта сервиса
— умение проектировать границы модулей и избегать циклических зависимостей
Опыт с:
— Gaming, gambling, betting, fintech, trading
— LiveKit или другими WebRTC/SFU-системами
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development.
The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch.
Responsibilities include:
— Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs.
— Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving.
— Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate.
— Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
— Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps.
— Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time.
— Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts.
— Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes.
— Participating in broader AI governance efforts as an R&D contributor.
— Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments.
— Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development.
Requirements:
— Strong practical experience applying AI to real-world problems, building usable solutions.
— Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement.
— Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs.
— Strong user and workflow discovery skills to understand real jobs and simplify solutions.
— Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps.
— Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting.
— Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders.
— Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems.
— Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision.
— Good judgment on responsible AI, security, access, governance, and knowing when to involve partners.
The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.
Задачи:
— Настраивать средства CI/CD для команды разработчиков
— Настраивать средства централизованного сбора и анализа логов для сервисов компании
— Подготавливать сценарии развёртывания приложений и их формальное описание с помощью Jenkins
— Управлять конфигурацией серверов
— Совершенствовать системы мониторинга и логирования
— Тестировать инфраструктуры web-приложений до их выхода в продакшн: прогнозирование нагрузки, определение проблемных мест и их оперативное устранение
— Совершенствовать системы контейнерной оркестрации
— Решать проблемы и инциденты
— Вести документацию, заниматься написанием инструкций и схем
Требования:
— Коммерческий опыт работы от 3-х лет на позиции DevOps-инженера в финансовом секторе
— Опыт работы с любой из систем Continuous Integration (Jenkins, TeamCity, Bamboo & etc) и с любой из систем Continuous Delivery (ArgoCD, Flux & etc)
— Навыки работы с системами хранения артефактов (JFrog Artifactory, Nexus, ProGet)
— Практический опыт проектирования и самостоятельной реализации CI-пайплайнов
— Опыт работы с Docker или podman, сборка образов, buildah в k8s
— Уверенное владение скриптовым языком Bash, GNU coreutils и BusyBox
— Приветствуется навык работы с Ansible, Jinja2 и с gradle
— Умение тестировать и измерять результаты своей работы
Условия:
— Разработка на современном стеке технологий
— Работа в гибкой методологии разработки
— Возможность работать как в офисе, так и в гибридном/удаленном формате
— Поездки на конференции и тренинги за счет компании, внутренние семинары, внутренние митапы
— Новая техника для комфортной работы
— Сессия профессионального развития персонала дважды в год, результатом которой является план индивидуального развития каждого сотрудника и получение обратной связи
О компании
Партнёр Деливери — B2B-платформа курьерской доставки для аутсорсинговых компаний. Мобильное приложение курьера, админка диспетчера, интеграции с сетями ритейла (пилот с ВкусВилл). Продукт выходит на боевые тесты с заказчиками.
Задачи:
— Сопровождение пилотов и фокус-групп
— Сбор и фиксация требований от заказчиков
— Управление бэклогом в связке с техлидом
— Разработка сценариев для курьеров и менеджеров смены
— Обеспечение статусов для бизнеса B2B
— Работа с заказчиками и интеграционные проекты
— Финансовое планирование совместно с бизнесом
— Кросс-функциональная связка с юридическими, комплаенс и смежными командами
Требования:
— Опыт product manager в B2B или logistics / delivery от 1 года
— Опыт работы с внешними заказчиками и интеграционными проектами
— Умение проводить интервью с пользователями и фиксировать требования в понятном для разработки виде
— Опыт работы с roadmap, зависящим от сроков подключения внешних
About Alps2Alps
Alps2Alps is an innovation-driven travel tech company dedicated to travel tailored with love, powered by innovation and a commitment to the Earth. The company develops innovative solutions to drive customer satisfaction and business growth, serving hundreds of thousands of clients.
About the role
Looking for organized and efficient Dispatchers to coordinate transfer services in real time. The Dispatcher acts as a key contact between clients, drivers, Customer Service, and the Planning team, ensuring smooth communication and handling day-of-service tasks.
Responsibilities:
— Coordinate communication between clients, drivers, Customer Service (CS), and the Planning team;
— Monitor real-time transportation operations, ensuring efficiency and timely service;
— Support customers on the day of service, resolving issues or delays;
— Use dispatch and communication tools such as IP phones, Slack, and CRM to maintain smooth operations;
— Handle unexpected situations effectively to minimize service disruption;
— Maintain accurate and up-to-date records in the dispatch system;
— Collaborate with other departments to ensure customer satisfaction and operational success.
Requirements:
— Proficiency in communication platforms: IP phones, Slack, messaging apps;
— Experience with dispatch management systems;
— Background in logistics, tourism, taxi services, or goods delivery coordination;
— Reliable PC, headphones, and microphone for communication;
— Stable internet connection for remote work;
— Proficiency in English (C1); knowledge of Russian or French is an asset;
— Strong understanding of geographic locations within the service areas (Alps);
— Ability to collaborate effectively in a team;
— Excellent verbal communication and problem-solving skills;
— Willingness to work 12-hour shifts, day or night;
— Highly adaptable and able to manage unexpected and challenging situations.
Work Schedule:
— 5 days a week, 12-hour shifts with predetermined schedule (day/night shifts);
— Fully remote work (excluding sanctioned countries).
Contract details:
— Temporary contract until April 20, 2027, with possibility of extension;
— First month focused on training and learning;
— From second month, performance evaluated based on KPIs.
Salary Range:
— 700 EUR/month during training and probation (first month);
— From second month, salary ranges from €1,500 to €2,000 based on performance and KPIs.
Selection process:
— Group interview;
— Competency-based interview;
— Reference check;
— Offer.
Что предлагаем:
– отвечать за понятную часть B2C продукта с десятками миллионов MAU
– нести ответственность за бэклог и результаты полноценной discovery и delivery команды
– иметь высокую степень свободы в решении, что и как делать
Что ждем от вас:
– опыт запусков на сотни тысяч или миллионы пользователей, которые не требуют долгих объяснений
– подтвержденную опытом готовность отвечать за результат в продуктовых и бизнес-метриках
– сильные аналитические способности – навыки ресерча, оценки, синтеза
DomainTools is looking for a Principal Product Manager to join its Product team. This role is responsible for growing and refining data products that drive threat intelligence solutions, with API-first delivery and integration into UI, AI, and third-party experiences and workflows. It is a strategic role with high impact and visibility inside and outside the company.
The ideal candidate is a strong leader and successful product manager with a track record of delivering market-leading data products, based on insights from direct customer interaction and big-data analysis.
The product manager is expected to contribute solid knowledge of business constraints and prioritize opportunities, deep knowledge of users and customers, and understanding of platforms customers use to engage with products. They must track industry trends and competitive landscape relevant to their products.
The product manager collaborates closely with engineering, marketing, sales, and solutions engineering teams to deliver world-class solutions. This is an individual contributor role requiring influence through data and logic.
Basic Qualifications:
— Minimum 7 years in cybersecurity or data-related product management, delivering data-driven analytics and products
— Deep knowledge of business and customers, understanding data product usage and value
— Experience with threat intelligence products, threat feeds, APIs, and related technologies
— Experience interacting with customers using data warehousing, data science, and Big Data technologies
— Experience integrating data products into third-party environments (customer and partner ecosystems)
— Experience working with Agile (kanban/scrum) development teams and processes
— Excellent people skills working cross-functionally from ideation to market
— Excellent writing, communication, and presentation skills
— US-based with willingness to accommodate core hours overlapping 9am-3pm US Pacific time
Preferred Qualifications:
— Experience in cybersecurity investigations, threat defense, incident response, or related activities
— Solid understanding of cybersecurity market and modern security architectures
— Familiarity with cybersecurity data domains including DNS, IP, TLS/SSL certificates, web crawl, BGP, NetFlow data
— Experience with real-time data collection, processing, and delivery
— Experience with large language models (LLMs) and agentic workflows
— Experience with data products leveraging predictive analytics / machine learning (ML)
— Experience with distributed systems and cloud computing
Задачи:
— Разработка и реализация продуктовой стратегии, формирование продуктового видения, определение линейки продуктов с учётом юнит-экономики, трендов и потребностей пользователей;
— Управление продуктом от discovery до delivery, расчет юнит-экономики;
— Проводить Customer Development, интервью, анализ JTBD, CJM и конкурентного окружения;
— Формировать гипотезы и проверять их через MVP, прототипы и A/B тесты;
— Обеспечивать реализацию roadmap: эффективно договариваться о ресурсах с командами разработки, транслировать бизнес-требования в четкие задачи;
— Управлять бэклогом, приоритизировать фичи и инициативы с учетом бизнес-ценности, ресурсов и сложности реализации (RICE, ICE, Kano и др.);
— Презентовать и защищать продуктовые решения: аргументировать ценность и стоимость разработки;
— Разработка интерфейсов продукта;
— Анализировать показатели и метрики, которые определяют успех продукта и нового функционала;
— Вести регулярную коммуникацию со всеми заинтересованными сторонами: пользователями, бизнесом, разработкой, маркетингом и продажами.
Требования:
— DataDriven подход, фокус на определенные продуктовые метрики и финансовый результат;
— Активное использование ИИ в работе;
— Опыт ведения полного цикла продукта: от discovery и гипотез до delivery и масштабирования;
— Знание жизненного цикла продукта, discovery/delivery процессов;
— Опыт управления командой разработки, планирования ресурсов;
— Умение формулировать и проверять гипотезы на основе данных и исследований;
— Опыт разработки и отслеживания ключевых метрик продукта;
— Понимание методологий Agile/Scrum и опыт работы в соответствующих командах;
— Отличные коммуникативные навыки и умение эффективно взаимодействовать с различными заинтересованными сторонами;
— Умение аргументировать решения и находить компромиссы;
— Самостоятельность и инициативность;
— Хорошие коммуникативные и фасилитационные навыки.
Будет плюсом:
— высшее техническое образование или технический бэкграунд
Условия:
— Трудоустройство согласно ТК РФ, белая ЗП;
— Групповые занятия английским после окончания испытательного срока;
— Обучение за счет компании – курсы, тренинги, семинары, конференции;
— Адекватное руководство, лояльное к любым полезным инициативам.
About Openbase:
Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready.
The opportunity:
Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage.
What you will own:
1. Go-to-market and customer acquisition:
— Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams).
— Develop positioning and explain why developers should choose Openbase.
— Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound.
— Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping.
— Build growth roadmap with weekly experiments and monthly acquisition targets.
2. Developer activation and retention:
— Own journey from website visit to signup, first API request, first payment, ongoing usage.
— Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples.
— Engage directly with developers to understand usage and retention.
— Establish onboarding communications, customer support, reactivation campaigns.
— Turn successful implementations into case studies and referrals.
3. Sales and partnerships:
— Personally source and close early customers.
— Build qualified pipeline of startups and businesses with recurring AI usage.
— Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms.
— Coordinate technical evaluations and customer requirements with engineering.
— Build repeatable sales process as demand grows.
4. Business execution and team management:
— Translate company goals into weekly priorities, accountable owners, delivery dates.
— Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success.
— Own marketing budget allocation and evaluate spending against results.
— Coordinate customer needs with product and engineering priorities.
— Implement workflows and automation to reduce manual work.
5. Metrics and commercial performance:
— Maintain dashboard covering acquisition, activation, retention, paying customers, API usage.
— Track customer acquisition cost, conversion rates, retention by channel.
— Separate customer spending from provider costs and Openbase’s retained revenue and gross profit.
— Monitor promotional credits and infrastructure costs to keep growth economically sound.
— Provide founder with weekly view of results, blockers, decisions needed.
What we are looking for:
— Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company.
— Evidence of acquiring users from early starting point with specific numbers and personal contribution.
— Understanding of developer audiences and technical product adoption.
— Ability to understand API integration, follow documentation, discuss onboarding with engineers.
— Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery.
— Experience managing budgets and external specialists.
— Strong written English, sound judgment, comfort working directly with founder.
— Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant.
Why join:
— Direct ownership of Openbase’s launch and growth.
— Close collaboration with founder and engineering team.
— Opportunity to build commercial function from earliest stage.
— Scope to take on broader company leadership as business grows.
How to apply:
Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.
Onde is a product IT company and resident of the Belarus High Technologies Park, developing a platform and mobile apps for on-demand taxi, delivery, and other services.
Languages required: English (Upper Intermediate or higher); Polish (highly preferred).
Algolia is a market leader in AI Search, serving over 18,000 businesses and processing over 30 billion search requests weekly. The company raised $150 million in Series D funding in 2021, reaching a valuation of $2.25 billion. The Customer Success Engineer role involves ensuring customers successfully adopt, implement, and scale Algolia's search and discovery platform. Responsibilities include delivering technical onboarding, solution design, best-practice guidance, and hands-on implementation support. The role requires partnering with customers to design scalable solutions, supporting Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts, and ensuring smooth delivery through communication, documentation, and stakeholder alignment. Key tasks include consulting customers, delivering technical workshops, advising on search implementation and optimization, collaborating with Customer Success Managers, escalating issues as needed, partnering with Product and Engineering teams, reporting case status, identifying and resolving technical risks, and optimizing customer environments.
Requirements:
— 4+ years in a customer-facing technical role (CSE, SE, SA, consultant), preferably in SaaS
— Functional knowledge of at least one programming language: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python
— Experience with REST API, database management, and web development technologies
— Experience delivering technical workshops (training, knowledge transfer, implementation, code review)
— Lifelong learning and growth mindset
— Ability to explain complex technical concepts to broad audiences
— Proficiency in communicating technical issues to technical and non-technical audiences via phone and email
— Excellent time management, task prioritization, and situational urgency evaluation
— Occasional travel to customer locations may be required
Nice to have:
— Experience implementing or optimizing search & discovery experiences
— Experience designing and developing generative AI and agentic applications
— Experience in high-growth SaaS environments
— Familiarity with iOS & Android platforms
— Experience supporting open-source projects and GitHub communities
— Experience with Shopify, Magento, and Salesforce
Algolia offers a flexible workplace strategy with options for fully remote or hybrid-remote work. The company values grit, trust, candor, care, and humility. Algolia is committed to diversity, inclusion, and creating a respectful workplace. Candidates are advised to apply only through the official careers page and be cautious of recruitment scams.
Удалённо
Зарплата не указана
Зарплата не указана
УдалённоmiddleOntario
127 500 – 159 500 $
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