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Location: United States Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Creative Director, Brand Studio, to help us build a brand that carries our lineage forward, from the early days of building on the web to the future of designing new worlds online. You’ll steward our brand’s evolution as we introduce Source by Webflow and bring it to marketing teams looking for a new home to run their business. More of Webflow’s brand will soon be made by marketers and AI agents, not only by designers. That makes the brand system the product. You’ll set the creative bar, own our biggest brand surfaces, and build the system that lets everyone else make work that is on-brand by default. You'll lead a multi-disciplinary senior design studio of brand, web and motion designers who design and build digital and event marketing. You'll sit in Design, next to the teams that build the product like Webflow and Source. Expect to spend about half your time on craft: setting direction, running crit, and doing hands-on work. The rest goes to brand marketing strategy and to running the studio. ABOUT THE ROLE: - Location: Remote-first (United States) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $212,000-$265,000 - Zone B: $195,000-$244,000 - Zone C: $178,000-$223,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.   Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.   - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the VP of Design.   As a Creative Director, Brand Studio, you'll … - Set the direction for Webflow’s brand: its identity, voice and story, across web, launches, campaigns, motion, events, recruiting and the product itself. Hold the quality bar and decide what ships. Lead by making when it matters: concepts, art direction and identity work for flagship moments. - Elevate webflow.com http://webflow.com as our biggest brand surface. Partner with Growth, Events, and Marketing so it looks great, performs well and is easy for other teams to extend. - Encode taste into our harness. Turn guidelines, templates, skills, and agents into a design operating system within our harness. Encode the reasons behind key decisions into self-serve paths that let non-designers make on-brand work, until most routine requests no longer need a designer. Run these tools like products, and run the quality loop: define “good,” set up reviews and evals for generated work, and send each gap back into the system. - Build the studio’s operating system: intake, briefs, reviews, decisions and production. Decide with marketing and product leaders what the studio makes by hand, what becomes self-serve, and what it declines. Bring in agencies, freelancers and production partners when the work calls for it. - Deliver brand-defining initiatives each year, starting with how our brand evolves as our product and platform change. Fold the best decisions from each one back into the system. - Partner with senior leaders in Marketing, Product Design, the design system team, EPD, Recruiting and executive leadership so the brand feels like one experience everywhere. Measure the studio by outcomes, not by how many assets it makes. - Lead, coach and grow a multi-disciplinary senior team. Lead exceptional designers, help everyone do the best work of their career, build a bench of future leaders, and shape new roles, such as creative technologist or design engineer, as the work changes.   ABOUT YOU: Requirements: - BS / BA college degree or relevant experience - 12+ years in brand and creative work, with 4+ years leading designers - A portfolio of brand systems, campaigns or brand evolutions you led end to end - Strong web craft. You have led brand-defining sites and you know how they are built. Webflow experience is strongly preferred You'll thrive as a Creative Director, Brand Studio if you: - Have a clear point of view on the future of creative work. You’ve shipped major rebrands and redesigns, and you know how to push the limits of the imagination. - Have exceptional craft across typography, color, layout, motion and identity, and you raise the level of other people’s work. You can say why a piece is a 6 and what it needs to be a 10. - Think in systems. You can explain a brand decision well enough that someone else, or an agent, can apply it to a case you never designed. - Have strong operational instincts. You’ve built creative processes that scale, and you can describe them clearly. - Lead like an owner. You focus on outcomes, set clear priorities, build alignment without relying on authority, and are comfortable saying no. - Grow people. You’ve hired exceptional designers and built teams where people do their best work and stay. You give and receive direct feedback with care, and you lead with low ego and curiosity. - Stay curious and open to growth by demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Strava New York Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. ABOUT THIS ROLE Strava is the leading app for active people — with more than 250 million athletes across 190+ countries. The platform provides a holistic view of your active life, no matter where you live, what sport you love, or which device you use. Everyone belongs on Strava when they’re pursuing an active lifestyle. We’re seeking a Program Manager to join our Athlete & Community Partnerships team. In this role, you’ll own the Verified program globally. The Verified program recognizes and empowers thousands of Strava’s most influential Pro Athletes, Creators and Club leaders, and turns their influence into measurable growth in registrations, activation and community. You’ll work cross-functionally to strengthen the global partner experience, drive program adoption, enable scalable growth, and ensure consistency across markets This position reports to the Partnerships Lead. You’ll work closely with regional leads and partner managers who run the program in their markets. We follow a flexible hybrid model that translates to more than half of your time on-site in our New York office, three days per week. WHAT YOU’LL DO: - Own the Verified program end to end: badge eligibility, tiering, benefits and roadmap, delivered consistently across markets. - Collaborate across functions (Brand, Growth Marketing, Product Marketing, Product, Support) and with regional leads to streamline operations, deliver an outstanding partner experience and bring partner feedback into the Verified roadmap. - Develop and maintain scaled educational initiatives, such as lifecycle communications, webinar series, and partner academies. - Track and report program performance against a clear measurement framework, including attributed new registrations and winbacks, badge growth and partner engagement, to identify trends and demonstrate impact. - Support partner onboarding and activation, equipping partner managers with toolkits and playbooks to engage Verified partners and prospects consistently. - Contribute to process optimization, documenting best practices and identifying opportunities to scale successful approaches across markets. YOU’LL BE SUCCESSFUL HERE BY: - Thriving in collaboration. You’re comfortable navigating cross-functional teams, building trust with internal and external partners, and communicating effectively with stakeholders across regions and disciplines. - Delivering with precision. You’re highly organized, detail-oriented, and excellent at managing multiple projects and priorities simultaneously. - Being data-informed. You know how to interpret metrics, translate insights into actions, and communicate results clearly. - Balancing vision and execution. You’re strong in the details, and you also bring a clear view of where the program should go next. - Embracing a bias to action. You move projects forward with energy and accountability, balancing strategic thinking with hands-on execution. WHAT YOU’LL BRING TO THE TEAM: - A degree in Marketing, Business or a related field - 5 years of experience in program management, partnerships, operations - Proven ability to manage complex, cross-functional initiatives - Experience with HubSpot, AI tools and agentic workflows to automate and scale program operations - Experience with athlete, creator or community programs, ideally on a social or consumer platform - Alignment with Strava’s mission and genuine empathy for the partners and communities the program serves. For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub. WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: We're looking for a Marketing Operations hire to build and scale the systems that power our marketing and revenue growth. You'll own lead management, scoring, lifecycle automation, campaign operations, and marketing attribution. This is a hands-on role for someone who can execute campaigns today while building scalable systems that make our marketing engine smarter and more efficient over time. In your first six months, you'll have built a reliable lead scoring and routing system, launched automated lifecycle nurtures, streamlined campaign operations, and established actionable reporting on marketing's contribution to pipeline and revenue. Ultimately, you'll help us build a marketing engine that becomes more effective and scalable as fal grows. WHAT YOU’LL DO - Lead Management & Scoring - Build lead scoring models using product usage, firmographics, engagement, and buying intent signals. - Own lead enrichment, segmentation, qualification, and routing in partnership with Sales and RevOps. - Identify high-intent prospects and accounts, surfacing actionable signals to Sales. Lifecycle Marketing & Automation - Build automated email nurtures across signup, activation, conversion, retention, and expansion. - Create behavior-triggered campaigns based on product activity and customer segments. - Continuously optimize workflows to improve engagement and conversion. - Support campaign operations across events, model launches, webinars, ABM and lifecycle. Campaign Operations & Attribution - Own campaign setup, tracking, and reporting in Salesforce and marketing automation platforms. - Manage event marketing operations, including list building, enrichment, lead uploads, and post-event follow-up. - Establish reliable attribution and reporting to measure marketing's impact on pipeline and revenue. Marketing Systems & Infrastructure - Build scalable workflows connecting CRM, product data, enrichment tools, and marketing platforms. - Automate manual processes and improve data quality across the marketing funnel. - Develop dashboards and reporting to track campaign performance, funnel conversion, and revenue impact. - Proactively identify operational bottlenecks and implement systems that scale with the business. QUALIFICATIONS/NICE-TO-HAVES - 3–6+ years of experience in marketing operations, revenue operations, or growth operations, ideally in B2B SaaS or developer tools. - Experience building lead scoring, lifecycle nurture programs, segmentation, and automated workflows. - Familiarity with enrichment and intent tools such as Clay, Apollo, Clearbit, or 6sense. - Strong analytical skills and experience with attribution, funnel reporting, and pipeline measurement. - A builder's mindset: comfortable creating systems from scratch, solving ambiguous problems, and moving quickly. - Experience in product-led growth (PLG), developer tools, or AI infrastructure. - Familiarity with SQL, APIs, webhooks, and workflow automation tools. - Experience building product-qualified lead (PQL) models using behavioral and usage data. WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $140,000 - $180,000 + equity + comprehensive benefits package   U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.

Location: Remote About the Team Netlify's engineering teams build the products, platforms, and infrastructure that empower millions of developers and builders to create, deploy, and scale modern web applications. From AI-powered workflows to edge infrastructure and developer experience, our engineering teams tackle challenges that directly shape how modern web applications are built and deployed. We’re hiring engineers at the senior and staff levels across multiple teams, spanning AI runners and workflow orchestration, accounts and billing, growth, developer experience, and platform engineering across compute, edge infrastructure, build systems, and observability. On our Experience team, we’re rethinking how people and agents interact with Netlify through our CLI, SDK, and APIs as more of our users arrive through agents. We're looking for thoughtful, full-stack engineers who enjoy owning problems end to end, collaborating across disciplines, and solving complex technical challenges for products that millions of developers rely on every day. AI is a foundational part of how we build, so we value engineers who are excited to thoughtfully incorporate AI-assisted workflows while continuing to apply strong engineering fundamentals. As an engineer at Netlify, you’ll work alongside experienced engineers who care about building great software, sharing knowledge, and helping one another grow. We believe the best engineering happens when talented people are trusted to solve difficult problems together, share what they're learning, and create space for different perspectives to shape better solutions. With our team, you'll have real ownership from day one - not a tiny slice of a massive codebase. Engineers here are trusted to make decisions, shape technical direction, and move quickly while collaborating closely with Product and Design. What You'll Do Use your expertise in full-stack development (Our stack is TypeScript/JavaScript, React, Ruby, and Go) to ship reliable, scalable, performant code across our product suite. Build and maintain user-facing features, product APIs, and platform capabilities that scale to support millions of developers worldwide and lead projects from conception to delivery Apply strong engineering fundamentals, including testing, documentation, observability, and performance optimization, while thoughtfully incorporating AI-assisted development tools to accelerate prototyping, experimentation, and delivery. Navigate ambiguity with curiosity, contributing to both early-stage prototypes and production-ready applications that directly improve the developer experience and business outcomes. Practice proactive async communication and create visibility across projects by documenting your workflows and decision-making clearly. Participate in code reviews, on-call rotations, and continuous improvement efforts to reduce technical debt and maintain high engineering standards. Collaborate regularly with Engineering, Product, Design, and cross-functional teammates to design and implement experiences that help developers build faster and more effectively. Partner with teammates to share knowledge, mentor others through collaboration, and contribute to a thoughtful, inclusive engineering culture where continuous learning is encouraged. What You'll Bring Demonstrated engineering proficiency with a curiosity for building with new technologies Strong full-stack expertise, with experience developing and maintaining production-quality software in modern full-stack environments. Required familiarity with one of the following: TypeScript and JavaScript, Go or Ruby for backend services and API development. Broader familiarity preferred. Extensive production experience delivering features and services that serve large user bases. Experience writing high-quality, testable code that's reliable and maintainable over time. Hands-on experience using AI-assisted development tools (such as GitHub Copilot, Claude, Cursor, GPT-based agents, or similar technologies) to build applications, improve engineering workflows, or accelerate software development, along with good judgment about when and how to apply them effectively. Critical thinking abilities and a solution-oriented approach to complex technical challenges. Ability to participate in an on-call rotation after onboarding, responding primarily to scaling and reliability incidents using established runbooks. A collaborative approach to problem-solving with curiosity about how your work supports teammates, users, and broader company goals. Growth mindset and openness to learning new tools, technologies, and best practices. Passion for working in a collaborative environment with teammates across distributed locations, and strong written and verbal communication skills, especially in asynchronous, remote-first environments. This Role is a Great Fit If You're energized by building products and platform capabilities that help millions of developers create, deploy, and scale applications. You see ambiguity as a creative opportunity and enjoy solving problems where there isn't always a predefined path forward. You see AI as a multiplier for your engineering skills - not a shortcut - and can thoughtfully articulate where it adds value, where it doesn't, and how you use it responsibly. You enjoy owning problems from end to end and are motivated by opportunities to make meaningful technical and product decisions. Comfort working autonomously and making decisions within a distributed, async, remote-first team. You're excited by new tools, challenges, and opportunities to grow, even when they feel a little uncomfortable at first. You value curiosity, continuous learning, and creating an environment where teammates can learn from one another and do their best work. You want to work on a fully remote team that believes in autonomy, transparency, inclusion, and building a better web, together. Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com. About Netlify Netlify is the most popular way to build, deploy and scale modern web applications. Home to millions of developers and thousands of enterprises, Netlify is the platform of choice for running modern composable web applications in production, from global corporate sites to complex e-commerce and SaaS applications. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $148,000 - $180,000 for most US-based locations, $131,000 - $192,000 CAD in most Canada-based locations, £84,000 – £114,000 GBP for most UK-based locations, and €63,000 - €86,000 EUR in most Spain-based locations.  Candidates outside the US, Canada, Spain, or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Alpharetta, US ABOUT BAD MARKETING: We're a team of 130+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can’t find anywhere else. We specialize in local lead generation, e-commerce, and information marketing, catering to clients that span from auto and local shop owners to online consumer product brand owners, online gurus selling courses or coaching, and more. Our approach to success involves more than just B old A nd D isruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it. ABOUT THIS POSITION: We're looking for a Tracking and Attribution Specialist - someone who can own the measurement layer across our info/coaching division and make sure every number our media buyers optimize against and our strategists report to clients is actually true. You'll serve all pods across 20-30 clients, each with a different setup, across mostly paid platform (some email) traffic. We run on Meta, Google/YouTube, and TikTok, and on whatever platform a client needs next. Client reporting runs through our custom dashboards/system, and our clients use a mix of third-party attribution tools (Hyros primarily, but some other similar platforms). You report to the Director of Operations, who owns the overall systems architecture. You own the tracking and attribution domain within it. This is a specialist role within our martech function. You'll work alongside our MarTech team, who also handle tracking work, but tracking and attribution is your specialty and your domain. You're the person the division comes to when something about tracking is unclear, broken, or new. When we launch a client on a paid platform nobody here has used, you're the one who investigates it, learns it, and comes back with how we should set up the tracking. When Meta, Hyros, and Stripe all show different purchase counts, you're the one who can explain why and which number to trust. Tracking breaks quietly. An event stops firing after a page edit, deduplication fails, a UTM gets mistyped on an email. You're not waiting for a media buyer to notice two weeks later - you've built the monitoring that catches it first. And because you're working across 20-30 clients, every setup, fix, and change you make gets documented so anyone on the team can pick it up. WHAT SUCCESS LOOKS LIKE: Media buyers and strategists trust the data because you've verified it - not because they assumed it was right Broken events get caught by your monitoring, not by someone wondering why performance dropped New launches go live with verified tracking, and you keep verifying it after launch as pages, platforms, and integrations change Every client has a current tracking record in their funnel bible - what's installed, how it's configured, what changed, and why - clear enough that someone else could troubleshoot from it UTMs are consistent across paid and organic, so organic traffic is actually attributable When platform and attribution numbers don't line up, you explain the gap in plain language a strategist can repeat to a client When we move onto a new platform, you've already figured out how to track it You fix the same problem once. The second time, it becomes a checklist, a template, or an automated check A DAY IN THIS ROLE: Morning: Review what your automated event health checks flagged overnight across clients - broken events, deduplication issues, Event Match Quality drops, unexpected volume changes. Triage by business impact. Check the ClickUp queue and Slack for anything urgent from media buyers or strategists. Throughout the day: Implement and fix tracking - GTM tags and triggers, Meta CAPI (including the CRM-side setup an integration needs), Google enhanced conversions, GA4, TikTok and YouTube conversion tracking, attribution platform connections Run tracking checks on new launches before they go live, and on live funnels when something changes Work through your audit rotation - take a client's full setup and come back with what's broken, what's at risk, and what to fix first Explain discrepancies to strategists and media buyers, and push back when a requested setup is going to produce bad data Update each client's tracking record as you make changes - not at the end of the week Weekly rhythm: Cross-client event health review, UTM hygiene checks on new campaigns and emails, and a watch on platform tracking changes that could affect our setups. Monthly, you reconcile platform, attribution, and source data for each active client. End of day: You can answer: Did I act on every monitoring exception? Is every change I made today documented? Does anyone need a status update from me? QUALIFICATIONS: 2+ years in a marketing technology, marketing operations, or technical marketing role, with tracking and attribution as your core strength - ideally at an agency or across multiple accounts Deep Meta tracking knowledge - Pixel vs. Conversions API, standard vs. custom events, deduplication, Event Match Quality, Events Manager diagnostics Google Tag Manager - you build and debug containers, data layers, and triggers yourself GA4 and Google Ads conversion tracking, including enhanced conversions Tracking experience on at least one platform beyond Meta and Google (TikTok, YouTube, or similar) Working knowledge of Hyros and at least one other third-party attribution platform (Triple Whale, Northbeam, or similar) UTM strategy, click IDs, and cross-domain tracking - you understand how parameters pass from click to CRM to report Reporting literacy - you understand how tracking data becomes a report and can spec what a report needs Comfortable reading documentation and figuring out unfamiliar platforms independently Clear written communication. You operate in Slack and ClickUp, not meetings, and you need to explain technical issues so non-technical people can act on them Strongly preferred: Experience in direct response, info/coaching, or performance marketing environments SQL and BigQuery familiarity/working knowledge CRM integrations for server-side events (HubSpot, GoHighLevel, or similar) GoHighLevel or ClickFunnels experience YOU'LL THRIVE HERE IF: You want to own a domain/specialty You document by default - you'd rather write it down once than explain it three times You build systems, not one-offs. Solving the same problem twice bothers you You understand how a broken event affects campaign optimization and the numbers clients see, not just the tag itself You're energized by figuring out platforms you've never used You use AI heavily for audits, documentation, debugging, and monitoring; you're open about how, and you know where it gets tracking wrong THIS MAY NOT BE FOR YOU IF: You think this role is mainly CRM implementation, email automation, or workflow building - those are part of martech, but in this role they're the exception, not the job Your tracking experience is mostly installing pixels and tags someone else configured - you haven't set up or debugged Conversions API, GTM, or server-side events yourself You haven't had to reconcile numbers across ad platforms and attribution tools, or you're not interested in why they disagree You'd rather fix things as they're reported than build monitoring that catches them first Documentation feels like extra work You need training or detailed instructions before you can work in an unfamiliar platform You'd rather keep your AI use quiet than show us your workflow Written async communication isn't your strength

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Implementation Project Manager, you’ll lead complex and enterprise customer implementations from discovery through launch and transition to ongoing success. Reporting to the Manager, Implementation Project Management, you’ll guide multiple workstreams, align customer and internal stakeholders, and turn technical and business goals into clear delivery plans and measurable outcomes. Your work will help organizations adopt secure, productive ways of working and advance 1Password’s mission to create a safer, simpler digital future. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US, with a preference for Pacific Time coverage. What we're looking for: - Bring 5+ years of experience in project management, implementation, professional services, or a related field within Business-to-Business Software as a Service (B2B SaaS). - Lead complex customer implementations involving multiple workstreams, changing conditions, competing priorities, and diverse stakeholder groups. - Demonstrate experience delivering paid professional services or implementation packages, including managing scope, tracking project time, and delivering within agreed timelines. - Translate customer goals into practical strategies, project plans, milestones, decisions, and next steps while surfacing risks and dependencies early. - Communicate clearly with technical and business stakeholders, including executive audiences, and lead difficult conversations with sound recommendations. - Bring strong technical curiosity and the ability to learn products quickly, with familiarity across SaaS, identity providers, single sign-on (SSO), System for Cross-domain Identity Management (SCIM), Active Directory, command-line interfaces (CLI), endpoint management, or device trust. - Hold a Project Management Professional (PMP) certification and demonstrate a commitment to mentoring colleagues, improving delivery practices, and using artificial intelligence (AI) responsibly to strengthen research, preparation, documentation, and workflows. What you can expect: - Lead complex and enterprise 1Password implementation and onboarding projects from discovery through launch, owning scope, timelines, dependencies, risks, and next steps. - Establish clear operating models for customer engagements, including integrated plans, governance, communication rhythms, decision rights, escalation paths, and durable documentation. - Partner with customer executives, sponsors, champions, technical owners, and internal teams to understand business and security goals and guide implementation decisions. - Coordinate closely with Technical Account Managers, Customer Success Managers, Account Executives, Product partners, Implementation Consultants, and other specialists to address customer requirements and technical dependencies. - Lead kickoffs, discovery sessions, status meetings, executive updates, launch-readiness reviews, and transition activities for ongoing customer success. - Take ownership of ambiguous or at-risk engagements by diagnosing root causes, managing tradeoffs, creating recovery plans, and communicating recommended actions. - Mentor and coach project management colleagues, create reusable guidance and playbooks, and identify improvements that strengthen delivery consistency and the customer experience. USA-based roles only: The annual base salary for this role is between $106,000 USD and $148,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $97,000 CAD and $136,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US New York, US San Francisco, US About the Role The Developer Platform is the fastest growing set of products in Cloudflare. As part of our explosive growth, we are looking for a Principal, Platform Storytelling to shape how developers, technical leaders, and the broader AI ecosystem understand our platform, and why they should build on it. This is a high-impact, foundational individual contributor role within Developer GTM. You will connect individual products and technical breakthroughs into a compelling platform story, develop differentiated positioning, and bring that story to market through launches, executive voices, and content developers actually read. You will help articulate not just what we have shipped, but our point of view on where software development and AI infrastructure are going. The right person has the product depth of a technical PMM, the writing instincts of an exceptional editor, and an intuition for how developer products earn attention and trust. You can move from a conversation with an engineer to a positioning brief to a keynote opening, and make each one better because you understand the others. As an early member of this team, you will have the autonomy to experiment, learn what resonates, and establish repeatable ways to turn our product momentum into market momentum. Responsibilities Platform Positioning & Narrative: Develop the overarching positioning for Cloudflare’s Developer Platform. Make it clear who we are for and why our products are better together. Product Launches & Adoption: Partner with Product, Engineering, Product Marketing, and Developer Relations to bring priority capabilities to market. Shape positioning, launch narratives, and audience-specific content that connect technical capabilities to real developer needs. Build momentum beyond announcement day, helping developers move from interest to trying, adopting, and expanding their use of the platform. Executive Storytelling: Be a strategic writing and narrative partner to Developer Platform leadership. Develop keynotes, presentations, essays, and other executive communications that express a distinctive, technically grounded point of view. Help leaders explain where the market is going, what we believe, and how our products themselves deliver on those beliefs. Writing & Editorial Direction: Write and edit platform narratives, long form content, web copy, and other external content. Establish a consistent voice without making everything sound the same. Know when a story needs a technical explanation, a sharp argument, a compelling demo, or fewer words. Build credibility through substance. Sales & Partner Enablement: Translate platform positioning into compelling pitch narratives and competitive differentiation for field and partner teams. Partner with Customer Strategy & Storytelling to ground our claims in customer proof, and with enablement teams to make the strongest narratives repeatable. Market & Developer Insights: Stay close to developers, customers, the field, and the rapidly evolving AI ecosystem. Understand what people are building, where they get stuck, and how they evaluate alternatives. Turn those insights into messaging and recommendations that inform product and GTM strategy. Impact & Measurement: Establish success measures to evaluate whether our work improves message comprehension, earns relevant developer engagement, supports cross-product activation and usage, and helps the field win. What Success Looks Like First 30 days: Establish key relationships, use the products, consume an inordinate amount of content about our platform and the market, and listen to developers and field teams. You can explain where our story is compelling and where it breaks down. You’ve shipped your first meaningful piece of writing. First 6 months: Establish a clear platform narrative and put it to work across priority launches, executive communications, and developer-facing channels. Product and GTM teams are using your positioning because it makes their work sharper. We are hitting a new level of clarity for the platform story that makes each product’s story stronger. First year: Cloudflare’s Developer Platform has a more recognizable point of view and a clearer place in the developer and AI ecosystem. Our launches build on one another rather than telling disconnected product stories. Executive voices reinforce the same strategy without sounding scripted. Your work is measurably helping developers understand, choose, and build on the platform, and helping our field teams turn that interest into commercial impact. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Product Marketing Experience: 8–10 years of experience in product marketing, technical marketing, or a related role, including meaningful ownership of positioning and adoption for developer-first products. You have an instinct for which value propositions we should lead with, for which audiences, and why. You have a demonstrated ability to turn a complex portfolio into a clear, differentiated platform story. Technical Fluency: 5+ years working with developer tools, APIs, cloud infrastructure, or AI/ML products. You do not need to be a software engineer, but you should be comfortable trying products, reading technical documentation, understanding architectural tradeoffs, and asking questions that earn engineers’ trust. Writing & Editorial Excellence: Exceptional writing, editing, and presentation skills, with work that demonstrates range across technical, commercial, and executive audiences. Strong judgment about what to say and what to leave out. Developer & AI Instincts: Curiosity about how software is being built and how AI is changing it. You naturally follow products, competitors, and developer conversations. An instinct for what will “hit” on Hacker News and X. Cross-Functional Builder: Proven ability to work cross-functionally without direct authority and to navigate ambiguity. A love of chaos and comfort doing unscalable things. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $164,000 - $200,000 For NYC based hires: Estimated annual salary of $156,000 - $190,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Product Marketing Location: Remote US Compensation Range: $180,000 to $210,000 base plus bonus and equity What You’ll Do: As Principal Product Marketing Manager for Huntress Managed ITDR and ISPM, you will turn complex identity-security capabilities into clear, compelling reasons for customers and partners to choose Huntress. You will own the product story from positioning and messaging through launches, campaigns, and sales enablement, helping more businesses build identity resilience and respond with confidence when identity-based threats emerge. Our value of Perfect Imperfection will guide how you test ideas, learn from the market, and improve the story without waiting for every answer. You will work closely with Product Management, Revenue Marketing, Brand, Sales, and security experts to make Managed ITDR and ISPM easier to understand, sell, and adopt. Give a $h*t means spotting gaps in the buyer journey, enablement, or market narrative and taking ownership of the fix. You will stay focused on what changed because of your work, making you Outcome-Obsessed about pipeline, conversion, expansion, and the identity resilience outcome Huntress delivers for customers. Responsibilities: Develop and evolve positioning, messaging, and value propositions that clearly differentiate Huntress Managed ITDR and ISPM in the identity security market and connect them to how the Huntress Platform delivers identity resilience. Create and guide content, campaign concepts, and launch materials that connect identity-security capabilities to the problems security teams and service providers need to solve. Partner with Product Management to position our identity offerings, shape launch plans, and bring market insight into their product and roadmap strategy. Serve as a product subject matter expert and evangelist externally in the market to help generate interest for Huntress Develop sales enablement training and resources that help sellers explain identity risk, create pipeline, convert opportunities, and expand existing accounts. Collaborate with Revenue Marketing and Brand to identify demand-generation opportunities and choose the programs and channels most likely to move the business forward. Use AI in multi-step research, messaging, campaign, and enablement workflows, applying sound judgment to improve speed, quality, and relevance. What You Bring To The Team: You have 8+ years of product marketing experience, including meaningful experience in cybersecurity. You understand identity-security concepts and technologies, including identity threat detection and response and identity security posture management, and can translate technical capabilities into useful, differentiated customer messaging. You bring a strong understanding of the security industry, identity-based attacks, and hacker tradecraft, along with experience supporting MSP, channel-driven, or enterprise go-to-market motions. You have created positioning, messaging, content, and campaign concepts that stand out in the market and resonate with technical and business audiences. You are a natural collaborator who takes ownership, navigates changing priorities, and works effectively across Product, Marketing, Sales, and security teams. You consider yourself an excellent storyteller. You can turn complex ideas into clear written and spoken communication and partner with design and content teams on assets such as one-pagers, web content, whitepapers, and demo videos. You use AI to build reusable, multi-step workflows that support research, analysis, content development, and persuasive presentations while applying strong judgment to the outputs. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $21.00 USD per hour Benefits: Flexible schedule (possible weekends as well) Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Traditional Mandarin ( cmn_hant_tw ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Traditional Mandarin speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Traditional Mandarin Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Traditional Mandarin ( cmn_hant_tw ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion About the Team As a fast-growing financial services platform, OnePay needs an internal finance infrastructure that scales as quickly as the business does. The Finance Systems & Transformation team owns the internal financial applications that let us operate efficiently: the tools that manage our financial planning, accounting, generate our financial statements, run finance operations, manage spend and cash, and enable Finance and Accounting to partner with the broader business. Our core finance stack includes NetSuite Financials, Ramp, Numeric, Cube, Kyriba, Atlar and Carta. Role Overview As a Business Systems Analyst, you will partner with Finance, Accounting, Treasury and other finance stakeholders to support and evolve OnePay’s financial systems. You will automate finance processes, keep our financial applications secure, controlled, and integrated, and support critical month- and quarter-end close. We are working to be an AI-native company, so we expect you to use AI to improve how you design, build, test, document, and automate. Reporting to the Head of Finance Transformation, this role combines experience in the finance domain, expertise in finance SaaS systems and hands-on techno-functional execution with a business partner mindset: you dig into requests to understand the real need, then deliver solutions that scale. What You’ll Do • Own day-to-day support and enhancement of OnePay’s finance systems: NetSuite Financials, Ramp, Numeric, Cube, and Kyriba / Atlar, including: – Change management and release management (including NetSuite release testing) – User security, roles, and permissions across all finance systems – Product configuration, including financial controls and approval workflows – Data protection and integrity – Reports and saved search management – Monitoring of scheduled scripts, workflows, and integration jobs – Data sync and integrations between NetSuite, Ramp, Numeric, Cube, and Kyriba / Atlar • Partner with Accounting and Finance teams and support the critical month- and quarter-end close, including close task management and reconciliations in Numeric • Support spend management and AP/card workflows in Ramp, including GL coding, sync to NetSuite, and policy configuration • Support FP&A planning, budgeting, and forecasting models in Cube, including data feeds from NetSuite • Partner with Treasury to support cash positioning, bank connectivity, and payment workflows in Kyriba / Atlar, and their integration with NetSuite • Support uptake of new modules and features rolled out by these applications. • Create and maintain standards, procedures, and documentation for your areas of responsibility • Participate in system audits and perform testing for SOX controls • Administer access to systems within approved IT security policies, guidelines, and standards • Automate manual finance processes, using AI where it improves speed or quality • Partner with Software and Data Engineering teams in designing, developing, testing and deploying, purpose built capabilities for finance teams. Who You Are • Bachelor’s degree in Finance, Accounting, Information Systems, or a related field, or an Associate degree with 8–10years of relevant work experience • 8+ years of experience with ERP financial applications (NetSuite preferred) as a techno-functional resource • Knowledge of finance operational processes, particularly period close and audit functions • Experience across all phases of the delivery lifecycle • Excellent communication, interpersonal, and analytical skills, and strong team collaboration • Critical thinking and curiosity to dig deeper into requests to determine true needs • Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impactful solutions • Ability to independently manage and prioritize workload and projects • Hands-on experience building and deploying AI agents using Claude, ChatGPT, or similar LLM platforms to drive operational efficiencies, preferably for Finance teams. Minimum Requirements • Hands-on experience with NetSuite Financials (GL, AP, AR, fixed assets, multi-subsidiary / OneWorld) • Experience with finance close and reconciliation tools (Numeric or similar) • Experience with spend management platforms (Ramp or similar) and their ERP integrations • Experience with FP&A planning platforms (Cube or similar) • Experience with treasury or cash management systems (Kyriba, Atlar, or similar) • Experience with reporting using NetSuite SuiteAnalytics, saved searches, and Financial Report Builder • Data literacy and integration tooling experience (e.g Celigo, Fivetran or other ETL / iPaaS tools); Preferred Qualifications • Experience using Databricks for finance data engineering, analytics, or reporting (e.g., pipelines from NetSuite and other finance systems, SQL / notebooks) • Experience using Claude (including Claude Code and MCP integrations) to automate finance workflows, build tooling, generate documentation, and speed up testing and analysis • Experience building AI-assisted finance automations, such as reconciliation, variance commentary, or close-checklist agents • Experience with SuiteScript, SuiteFlow, SuiteTalk / REST integrations, or middleware platforms • Experience at a fintech, bank, or other high-growth financial services company • Experience with SOX-compliant system controls and audit support STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: New York City Office Workplace: Hybrid COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As a Forward Deployed Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers — large-scale health systems, national provider groups, and enterprise partners. This is a highly technical, strategic, and customer-facing role that demands deep domain fluency, executive presence, and strong systems thinking. You’ll own implementations end-to-end: from pre-sale discovery and business case alignment to go-live and expansion. You’ll act as both a trusted technical advisor and a project lead, working closely with senior customer stakeholders and cross-functional teams at Tennr to ensure lasting success. This role sits within a high-performance implementation pod and directly influences Tennr’s go-to-market and product strategy. RESPONSIBILITIES - Lead end-to-end implementations, from discovery to post-go-live - Align cross-functional teams and manage project delivery, risks, and change - Conduct operational audits to identify workflow gaps and automation opportunities - Design scalable, configurable solutions using Tennr’s platform and APIs - Reimagine processes with automation best practices, not just replicate legacy systems - Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope - Maintain documentation, enable knowledge transfer, and improve internal delivery tools - Support sales strategy, mentor junior team members, and influence product roadmap QUALIFICATIONS - 3+ years of experience in SaaS delivery or solution design - A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred - Strong understanding of APIs, systems integration, and technical architecture - Proven ability to lead complex technical engagements with large enterprise customers - Skilled at communicating technical concepts to both executive and technical audiences - Experience navigating complex org structures and aligning cross-functional stakeholders - Strong problem-solving skills with a focus on strategic, scalable solutions - Business acumen and domain fluency — ideally in healthcare or similarly complex industries - Comfortable with ambiguity and fast-paced, unstructured environments - Demonstrated ability to mentor others and contribute to team-wide best practices - High ownership mindset and urgency — proactive, resourceful, and impact-driven Nice to Haves - Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato) - Background in consulting, solution architecture, or technical customer success - Experience in startup environments or scaling delivery functions WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: New York City Office Workplace: Hybrid COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.   ROLE DESCRIPTION As a Sr. Forward Deployed Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers: large-scale health systems, national provider groups, and enterprise partners. This is a highly technical, strategic, and customer-facing role that demands deep domain fluency, executive presence, and strong systems thinking. You’ll own enterprise-scale implementations end-to-end: from pre-sale discovery and business case alignment to go-live and expansion. You’ll act as both a trusted technical advisor and a project lead, working closely with senior customer stakeholders and cross-functional teams at Tennr to ensure lasting success. This role sits within a high-performance implementation pod and directly influences Tennr’s go-to-market and product strategy.   RESPONSIBILITIES - Lead end-to-end enterprise implementations, from discovery to post-go-live - Align cross-functional teams and manage project delivery, risks, and change - Conduct operational audits to identify workflow gaps and automation opportunities - Design scalable, configurable solutions using Tennr’s platform and APIs - Reimagine processes with automation best practices, not just replicate legacy systems - Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope - Maintain documentation, enable knowledge transfer, and improve internal delivery tools - Support sales strategy, mentor junior team members, and influence product roadmap   QUALIFICATIONS - 4+ years of experience in enterprise SaaS delivery or solution design - A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred - Strong understanding of APIs, systems integration, and technical architecture - Proven ability to lead complex technical engagements with large enterprise customers - Skilled at communicating technical concepts to both executive and technical audiences - Experience navigating complex org structures and aligning cross-functional stakeholders - Strong problem-solving skills with a focus on strategic, scalable solutions - Business acumen and domain fluency — ideally in healthcare or similarly complex industries - Comfortable with ambiguity and fast-paced, unstructured environments - Demonstrated ability to mentor others and contribute to team-wide best practices - High ownership mindset and urgency — proactive, resourceful, and impact-driven Nice to Haves - Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato) - Background in consulting, solution architecture, or technical customer success - Experience in startup environments or scaling delivery functions WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role Tailscale is looking for a Developer Relations Engineer to own and improve the developer experience across Tailscale’s expanding product portfolio. You’ll help developers understand, adopt, extend, and build with our core VPN/connectivity product, while also shaping how that experience evolves as Tailscale expands into new product areas like secure AI access (Aperture), privileged access management (PAM), and whatever comes next. You’re a builder, investigator, and storyteller. You write code, chase technical curiosities all the way down, and turn what you learn into things other developers can use like demos, docs, talks, blog posts, sample apps, workshops, videos, tools, and open source contributions. You build things, break things, explain things, and keep going until the thing you’re working on has a name. You’re comfortable speaking at conferences and just as comfortable digging through an API, a GitHub issue, or a weird networking edge case until it makes sense. You’re probably the kind of person who runs a local AI model in your homelab and can explain exactly why. You ask “why does it work that way?” often, and your instinct is to make the answer clearer, simpler, and better for the next developer. Requirements Strong software engineering fundamentals, with demonstrated experience building, debugging, and shipping real projects through professional work, open source, self-directed learning, or ambitious personal projects. Ability to create clear, useful developer-facing materials, including code samples, demos, tutorials, docs, blog posts, videos, talks, and workshops. Deep curiosity about how systems work, especially across networking, infrastructure, security, identity, cloud, open source, AI, or developer tooling. A track record of building and explaining technical systems, such as production software, developer tools, infrastructure projects, homelabs, local AI setups, networking experiments, or open source contributions. Excellent written, verbal, and visual communication skills, with the ability to explain complex technical ideas clearly, creatively, and practically. Experience presenting to technical audiences, whether through conferences, meetups, livestreams, workshops, podcasts, videos, or internal engineering forums. Comfortable working in public through GitHub issues, pull requests, community forums, social channels, open source projects, and developer feedback loops. Strong developer empathy, emotional intelligence, and product sense; you notice friction, understand why it matters, and help translate it into better docs, APIs, examples, workflows, and product experiences. Ability to work cross-functionally with engineering, product, marketing, support, community, and other technical stakeholders while operating independently and driving high-impact projects from idea to execution. Comfortable managing multiple workstreams, meeting regular publishing, event, or launch deadlines, discussing technical tradeoffs in detail, and traveling for events, conferences, and community moments. Nice to Have Experience with Go, networking, VPNs, WireGuard, identity, access controls, infrastructure automation, or security products. Experience building developer education programs, sample apps, workshops, technical video content, or conference talks. A visible history of technical writing, talks, demos, open source contributions, or community work. Experience with homelabs, self-hosting, local AI models, infrastructure experiments, or other “I wanted to understand how this works, so I built it” projects. Familiarity with secure AI access, privileged access management, zero trust, or modern infrastructure security patterns. Familiarity with open source contribution workflows and technical collaboration in public. Qualifications Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience. Strong software engineering fundamentals, whether gained through formal education, professional experience, open source work, self-directed learning, or building ambitious projects on your own. A track record of building and explaining technical systems. This could include production software, developer tools, infrastructure projects, open source contributions, homelab experiments, local AI setups, networking projects, or anything else that shows how you think. If your background is less conventional, we still want to hear from you. Bring us your GitHub repos, blog posts, diagrams, configs, talks, demos, lab notes, or the deeply specific story of why your homelab is built the way it is. Comfort discussing technical tradeoffs in detail such as explaining what you built, why you built it, what broke, what you learned, and what you would do differently next time. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $170,180 — $188,940 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role Tailscale is looking for a Developer Relations Engineer to own and improve the developer experience across Tailscale’s expanding product portfolio. You’ll help developers understand, adopt, extend, and build with our core VPN/connectivity product, while also shaping how that experience evolves as Tailscale expands into new product areas like secure AI access (Aperture), privileged access management (PAM), and whatever comes next. You’re a builder, investigator, and storyteller. You write code, chase technical curiosities all the way down, and turn what you learn into things other developers can use like demos, docs, talks, blog posts, sample apps, workshops, videos, tools, and open source contributions. You build things, break things, explain things, and keep going until the thing you’re working on has a name. You’re comfortable speaking at conferences and just as comfortable digging through an API, a GitHub issue, or a weird networking edge case until it makes sense. You’re probably the kind of person who runs a local AI model in your homelab and can explain exactly why. You ask “why does it work that way?” often, and your instinct is to make the answer clearer, simpler, and better for the next developer. Requirements Strong software engineering fundamentals, with demonstrated experience building, debugging, and shipping real projects through professional work, open source, self-directed learning, or ambitious personal projects. Ability to create clear, useful developer-facing materials, including code samples, demos, tutorials, docs, blog posts, videos, talks, and workshops. Deep curiosity about how systems work, especially across networking, infrastructure, security, identity, cloud, open source, AI, or developer tooling. A track record of building and explaining technical systems, such as production software, developer tools, infrastructure projects, homelabs, local AI setups, networking experiments, or open source contributions. Excellent written, verbal, and visual communication skills, with the ability to explain complex technical ideas clearly, creatively, and practically. Experience presenting to technical audiences, whether through conferences, meetups, livestreams, workshops, podcasts, videos, or internal engineering forums. Comfortable working in public through GitHub issues, pull requests, community forums, social channels, open source projects, and developer feedback loops. Strong developer empathy, emotional intelligence, and product sense; you notice friction, understand why it matters, and help translate it into better docs, APIs, examples, workflows, and product experiences. Ability to work cross-functionally with engineering, product, marketing, support, community, and other technical stakeholders while operating independently and driving high-impact projects from idea to execution. Comfortable managing multiple workstreams, meeting regular publishing, event, or launch deadlines, discussing technical tradeoffs in detail, and traveling for events, conferences, and community moments. Nice to Have Experience with Go, networking, VPNs, WireGuard, identity, access controls, infrastructure automation, or security products. Experience building developer education programs, sample apps, workshops, technical video content, or conference talks. A visible history of technical writing, talks, demos, open source contributions, or community work. Experience with homelabs, self-hosting, local AI models, infrastructure experiments, or other “I wanted to understand how this works, so I built it” projects. Familiarity with secure AI access, privileged access management, zero trust, or modern infrastructure security patterns. Familiarity with open source contribution workflows and technical collaboration in public. Qualifications Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience. Strong software engineering fundamentals, whether gained through formal education, professional experience, open source work, self-directed learning, or building ambitious projects on your own. A track record of building and explaining technical systems. This could include production software, developer tools, infrastructure projects, open source contributions, homelab experiments, local AI setups, networking projects, or anything else that shows how you think. If your background is less conventional, we still want to hear from you. Bring us your GitHub repos, blog posts, diagrams, configs, talks, demos, lab notes, or the deeply specific story of why your homelab is built the way it is. Comfort discussing technical tradeoffs in detail such as explaining what you built, why you built it, what broke, what you learned, and what you would do differently next time. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $127,000 — $141,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (United Kingdom) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role Tailscale is looking for a Developer Relations Engineer to own and improve the developer experience across Tailscale’s expanding product portfolio. You’ll help developers understand, adopt, extend, and build with our core VPN/connectivity product, while also shaping how that experience evolves as Tailscale expands into new product areas like secure AI access (Aperture), privileged access management (PAM), and whatever comes next. You’re a builder, investigator, and storyteller. You write code, chase technical curiosities all the way down, and turn what you learn into things other developers can use like demos, docs, talks, blog posts, sample apps, workshops, videos, tools, and open source contributions. You build things, break things, explain things, and keep going until the thing you’re working on has a name. You’re comfortable speaking at conferences and just as comfortable digging through an API, a GitHub issue, or a weird networking edge case until it makes sense. You’re probably the kind of person who runs a local AI model in your homelab and can explain exactly why. You ask “why does it work that way?” often, and your instinct is to make the answer clearer, simpler, and better for the next developer. Requirements Strong software engineering fundamentals, with demonstrated experience building, debugging, and shipping real projects through professional work, open source, self-directed learning, or ambitious personal projects. Ability to create clear, useful developer-facing materials, including code samples, demos, tutorials, docs, blog posts, videos, talks, and workshops. Deep curiosity about how systems work, especially across networking, infrastructure, security, identity, cloud, open source, AI, or developer tooling. A track record of building and explaining technical systems, such as production software, developer tools, infrastructure projects, homelabs, local AI setups, networking experiments, or open source contributions. Excellent written, verbal, and visual communication skills, with the ability to explain complex technical ideas clearly, creatively, and practically. Experience presenting to technical audiences, whether through conferences, meetups, livestreams, workshops, podcasts, videos, or internal engineering forums. Comfortable working in public through GitHub issues, pull requests, community forums, social channels, open source projects, and developer feedback loops. Strong developer empathy, emotional intelligence, and product sense; you notice friction, understand why it matters, and help translate it into better docs, APIs, examples, workflows, and product experiences. Ability to work cross-functionally with engineering, product, marketing, support, community, and other technical stakeholders while operating independently and driving high-impact projects from idea to execution. Comfortable managing multiple workstreams, meeting regular publishing, event, or launch deadlines, discussing technical tradeoffs in detail, and traveling for events, conferences, and community moments. Nice to Have Experience with Go, networking, VPNs, WireGuard, identity, access controls, infrastructure automation, or security products. Experience building developer education programs, sample apps, workshops, technical video content, or conference talks. A visible history of technical writing, talks, demos, open source contributions, or community work. Experience with homelabs, self-hosting, local AI models, infrastructure experiments, or other “I wanted to understand how this works, so I built it” projects. Familiarity with secure AI access, privileged access management, zero trust, or modern infrastructure security patterns. Familiarity with open source contribution workflows and technical collaboration in public. Qualifications Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience. Strong software engineering fundamentals, whether gained through formal education, professional experience, open source work, self-directed learning, or building ambitious projects on your own. A track record of building and explaining technical systems. This could include production software, developer tools, infrastructure projects, open source contributions, homelab experiments, local AI setups, networking projects, or anything else that shows how you think. If your background is less conventional, we still want to hear from you. Bring us your GitHub repos, blog posts, diagrams, configs, talks, demos, lab notes, or the deeply specific story of why your homelab is built the way it is. Comfort discussing technical tradeoffs in detail such as explaining what you built, why you built it, what broke, what you learned, and what you would do differently next time. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. UK Pay Range £100,330 — £111,390 GBP What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote, US Role Overview Encoura is seeking a Senior Product Manager to lead the product strategy, roadmap, and business outcomes for our One Stop and Help Desk offerings. These solutions enable colleges and universities to deliver accessible, responsive support to students, faculty, and staff across voice, chat, and digital channels. This role owns the evolution of a differentiated, scalable service experience—combining contact center operations, Amazon Connect (AWS Connect), AI-powered voice and chat assistants, intelligent self-service, and seamless human-agent support. You will translate institutional needs, operational insights, and emerging technology into a prioritized portfolio strategy, aligning engineering, service delivery, client-facing teams, and executive stakeholders around measurable improvements in customer experience, operational performance, and growth. A Day in the Life Own and communicate the One Stop and Help Desk product vision, strategy, multi-quarter roadmap, and prioritized backlog, balancing client needs, competitive differentiation, commercial opportunities, technical investment, and operational efficiency Set product direction for Amazon Connect-based omnichannel experiences, including IVR, intelligent routing, queue management, agent desktop/workflows, integrations, reporting, workforce management, and quality assurance; partner with engineering on architectural tradeoffs and scalability Lead the strategy and delivery of conversational AI across voice and chat—including virtual agents, knowledge-grounded answers, automated resolutions, intent recognition, escalation to human agents, and conversation analytics—with explicit quality, safety, and performance measure Conduct market and customer discovery with higher education institutions, frontline agents, service operations, implementation, sales, and client success; map end-to-end service journeys and translate unmet needs into differentiated product opportunities Define business cases, success metrics, and performance targets; own product-level accountability for CSAT, NPS, customer effort, digital containment, AHT, FCR, self-service adoption, call abandonment, agent productivity, and SLA performance, in partnership with operating teams Use contact center analytics, speech analytics, conversational intelligence, financial/operational data, and competitive intelligence to evaluate opportunities, prioritize investments, monitor AI accuracy and escalation effectiveness, and drive continuous improvement Lead discovery through launch and adoption: define outcomes and requirements, guide UX and technical decisions, make scope and priority tradeoffs, ensure release readiness, and equip go-to-market, implementation, and service teams with positioning and enablement Influence senior stakeholders and cross-functional teams without direct authority; proactively manage dependencies, delivery risks, vendor/platform relationships, and roadmap decisions while mentoring less-experienced product colleagues as appropriate Role Progression Within 1 month, you'll: Assess the One Stop and Help Desk business, customer segments, economics, service workflows, current roadmap, Amazon Connect architecture, AI capabilities, partner dependencies, and operational scorecard; establish relationships with key leaders and identify immediate risks and opportunities. Within 3 months, you'll: Present a clear portfolio assessment, prioritized multi-quarter roadmap, and measurable outcome framework; align product, engineering, operations, and commercial leaders on strategic priorities, AI automation opportunities, and delivery tradeoffs; lead an initial high-value initiative. Within 6 months, you'll: Be accountable for execution and demonstrated progress against agreed product KPIs; deliver and measure a material portfolio enhancement, advance the voice/chat AI and self-service strategy, and establish a repeatable process for customer discovery, roadmap governance, and post-launch optimization. About You Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience Typically 5+ years of relevant experience, including significant ownership of SaaS or technology product strategy and delivery; prior experience with contact center platforms, customer service technology, or managed service-enabled products strongly preferred Deep understanding of contact center operations and service delivery, including omnichannel engagement, IVR, routing and queues, workforce management (WFM), quality assurance (QA), service-level agreements (SLAs), and reporting/analytics Hands-on product experience with Amazon Connect (AWS Connect) or a comparable cloud contact center platform; able to make informed decisions about platform capabilities, integrations, vendor dependencies, architectural constraints, and total cost of ownership Demonstrated experience launching or scaling conversational AI, chatbots, voice assistants, or automated self-service; understands knowledge management, speech analytics, conversational intelligence, agent handoffs, AI evaluation, and responsible deployment Proven ability to define and improve measurable product and operational outcomes, including CSAT, NPS, customer effort, containment, AHT, FCR, self-service adoption, abandonment, agent productivity, and service quality Strong product leadership skills in discovery, market assessment, strategy, business cases, roadmap prioritization, agile execution, stakeholder influence, and written and executive-level communication; comfortable using Jira, Confluence, and analytics tools Sound commercial and technical judgment; able to work independently through ambiguity, challenge assumptions constructively, negotiate tradeoffs, and align diverse teams around outcomes rather than feature requests Experience in higher education or EdTech is a plus; commitment to improving the student support experience and using AI to augment—not simply replace—effective human service Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process CLEAR™ Candidate FAQ The annual base salary range for this exempt position is $160,000 - $175,000 and reflects the midpoint through maximum of the established range for this role . Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary. Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being. About  Us Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice . To review our privacy policy, please click this link: https://encoura.org/privacy-policy/

Location: Texas - Frisco About Cottonwood Residential Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them. About the Role The Maintenance Technician II is an intermediate-level maintenance professional responsible for performing a wide range of repairs and preventative maintenance tasks across the community. This role plays a critical part in maintaining the quality, safety, and functionality of apartment homes and common areas while delivering a high level of service to residents. Working closely with the Maintenance Supervisor, this position is ideal for a skilled technician who can independently diagnose and resolve maintenance issues while contributing to overall property performance and resident satisfaction. Key Responsibilities Maintenance & Repairs Complete maintenance requests in occupied and vacant apartment homes, including plumbing, electrical, HVAC, appliance, and carpentry repairs Diagnose and troubleshoot maintenance issues, determining appropriate solutions and escalating complex repairs when necessary Perform preventative maintenance on building systems, equipment, and apartment homes Service and maintain HVAC systems, including furnaces, air conditioners, heat pumps, and related components Repair and maintain residential appliances, plumbing systems, and electrical fixtures Assist with make-ready processes to ensure apartment homes are prepared for new residents Property Upkeep & Operations Maintain the overall cleanliness and condition of the property, including grounds, common areas, and amenities Walk the community regularly to remove debris and ensure a clean, safe environment Use tools such as blowers and sweepers to maintain sidewalks, parking areas, and walkways Support pool and spa maintenance, including cleaning, inspections, and safety checks Complete assigned work orders accurately and document all completed tasks in property management systems Customer Service & Team Collaboration Interact professionally and courteously with residents, vendors, and team members Respond to maintenance requests in a timely and effective manner, ensuring a positive resident experience Communicate with the Maintenance Supervisor regarding work progress, challenges, and support needs Participate in team meetings, training sessions, and ongoing skill development Safety & Compliance Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and HAZCOM standards Use appropriate safety equipment and follow proper handling procedures for tools and materials Maintain awareness of utility shut-offs, safety systems, and emergency procedures Ensure all work areas are clean, organized, and compliant with safety standards What You Bring High school diploma or equivalent required Valid driver’s license and reliable transportation required 2+ years of experience in multifamily property maintenance required EPA Certification (Type II or Universal) required Strong working knowledge of HVAC systems, plumbing, electrical, pool/spa maintenance, and appliance repair CPO is preferred Ability to diagnose and resolve maintenance issues independently Experience with preventative maintenance programs and property upkeep Strong problem-solving skills and attention to detail Professional attitude with a strong customer service mindset Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures Ability to communicate effectively with residents, vendors, and team members Ability to provide basic tools needed for maintenance work, including HVAC gauges if certified Availability to work standard community hours, including evenings and weekends Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor Physical Requirements Regularly required to stand Ability to climb stairs, walk, and balance is frequently needed Sit, stoop, kneel, crouch, or crawl is frequently needed Push or pull to move equipment, appliances, open and close doors, etc. Climb ladders to perform routine maintenance/repairs Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed Ability to taste or smell is frequently needed Reaching above the shoulders frequently needed Finger dexterity to operate tools frequently needed Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus Constant need for talking and hearing to communicate with residents and associates Why Cottonwood Residential? We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization. Cottonwood Residential is an equal opportunity employer. Applicant Communication & AI Disclosure Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team. By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential. At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!

Location: Colorado - Colorado Springs About Cottonwood Residential Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them. About the Role The Customer Experience Specialist plays a key role in delivering an elevated living experience across Cottonwood Residential communities. As the first point of contact for prospects, residents, and vendors, this individual sets the tone for every interaction and ensures each customer feels welcomed, supported, and valued. This role is ideal for a service-driven professional who thrives in a fast-paced environment, excels at building relationships, and takes pride in creating a seamless and memorable customer journey, from first impression through daily resident interactions. Key Responsibilities Customer Experience & Front Office Operations Serve as the first point of contact for all customers, including prospects, residents, and vendors Create a welcoming office environment by greeting every visitor with professionalism and positivity Deliver exceptional customer service by identifying needs and providing timely, effective solutions Answer and manage all incoming calls, documenting detailed and accurate information in property management systems Assist residents with requests such as package retrieval, key distribution, work order entry, and general inquiries Act as a liaison between residents and maintenance teams to ensure service requests are handled efficiently Leasing Support & Sales Maintain up-to-date knowledge of apartment availability, pricing, and community features Support leasing efforts by answering prospect questions and assisting with the application and documentation process Conduct follow-up communication with prospective residents to support conversion and occupancy goals Prepare apartment homes for move-ins and assist with move-in and move-out processes Community Presentation & Operations Walk the community regularly to ensure amenities, buildings, and tour paths meet Cottonwood standards Open, close, and maintain Self-Guided Tour units, ensuring cleanliness and readiness at all times Assist with signage, directional materials, and overall tour experience setup Maintain knowledge of the local area to better assist prospects and residents Marketing & Resident Engagement Support community marketing efforts, including social media posting and outreach initiatives Assist in planning and executing resident events and engagement activities Contribute to building a strong community atmosphere that enhances resident satisfaction and retention What You Bring High school diploma or GED required 1+ years of in-person, customer facing experience required 1+ years of other customer service, administrative, sales, or hospitality experience required Multifamily property management experience is a plus Strong interpersonal and communication skills with the ability to engage professionally with a wide range of audiences Customer-first mindset with a passion for delivering exceptional service Strong organizational skills and attention to detail Ability to multitask and perform in a fast-paced, customer-facing environment Proficiency with Microsoft Office Suite and comfort learning property management systems (e.g., Entrata) Flexibility to work extended hours, including arriving prior to office opening as needed Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed Physical Requirements Required to talk and hear Required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms R equired to sit; climb or balance; and stoop, kneel, crouch or crawl Lift and/or move items up to 50 pounds and must occasionally lift or move items over 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Why Cottonwood Residential? We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization. Cottonwood Residential is an equal opportunity employer. Applicant Communication & AI Disclosure Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team. By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential. At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!