Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Remote (Europe)
Workplace: Remote
Restream is looking for a Backend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, design and implement new services, and improve the reliability of our systems as we rapidly scale our product and organization. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value.
What You'll Do
- Develop and maintain features in Restream web services
- Design and implement backend APIs and business logic necessary to support new and existing features
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
- Ensure redundancy and resilience of Restream production infrastructure.
What We Look For
- A scrappy, entrepreneurial attitude that gets high-quality projects done quickly
- Expert in at least one general-purpose programming language
- Node.JS (TypeScript) or Rust would be a plus but are not a requirement
- Highly proficient in database design, with both relational and NoSQL (Scylla, Redis) databases
- Experience with creating, testing, consuming, and supporting APIs for web services
- Comfortable working with AWS, Linux, Docker, Kubernetes, continuous deployment workflow, multiple programming languages tech stack
- Basic front-end skills
- Experience with modern front-end frameworks is a plus
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment.
Back in 2015, Restream was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact on people’s lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: British Columbia
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications & Skills:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Experience in the gaming industry is required. Payments or fintech industry experience is a plus.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
The listed range is specific to British Columbia and varies based on factors such as location and experience.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re hiring an experienced Engineering Manager to lead a team of engineers at WorkOS. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
This role is ideal for someone with a builder’s DNA and you will play a key role in shaping product decisions, driving technical strategy, and empowering your team to execute on high-impact projects.
You will also play a pivotal role in scaling the team, recruiting exceptional engineers. You’re not just excited about software—you’re obsessed with building the best developer platform.
Responsibilities ✔️
- Build and lead high-velocity teams that ship product fast and with polish
- Be deeply technical and hands-on: read the PRs, write prototypes, jump into the weeds
- Take raw ideas and turn them into working systems, even if you have to duct tape the first version
- Rally your team even when there is ambiguity, setbacks, or tough customer asks—run through walls when needed
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out
- Drive alignment on the roadmap and become an expert on customer needs related to the product areas your team owns
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft
- Coach, mentor, and build a team of curious, scrappy, driven engineers—people who want to grow fast and build great things
Qualifications 🌟
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly
- You build trust, give direct feedback, and create space for engineers to thrive
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large (and important!) part of your role. A track record of recruiting, hiring, and mentoring top engineering talent.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote (Europe)
Workplace: Remote
Restream is looking for a Frontend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, develop the user interface of our product, and improve the reliability of our systems as we scale.
You will collaborate with a team of Engineers to drive processes and enhance user-facing features. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft beautiful interfaces and interactions in Restream web services
- Design and implement the UI and business logic necessary to support new and existing features
- Partner with a product designer to build great and user-friendly UI/UX
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- A scrappy, entrepreneurial attitude that gets high-quality projects done quickly
- Strong design sensibility, attention to detail, and strive for an excellent user experience
- Solid knowledge of JavaScript, TypeScript, and newer specifications of ECMAScript (Experience with other programming languages is a plus)
- Expert in React and its major state management systems
- Experience with CSS preprocessors like LESS or SASS
- Basic backend skills: Node.JS http://node.js/, building REST APIs, working with relational or NoSQL databases
- Comfortable working with TypeScript, MobX, AWS, Linux, Docker, Kubernetes, continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
Back in 2015, Restream http://restream.io/ was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: Remote (Europe)
Workplace: Remote
Restream is looking for a Design Engineer to develop the user interface of our product and build new marvelous features that not only function seamlessly but are also visually appealing and have an intuitive user experience. As a Design Engineer, your primary responsibility would be to ensure that our products and features are user-friendly, well-crafted, and provide value to our users.
As a member of our team, you will be at the forefront of ideating, developing, and shipping groundbreaking experiences. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft every detail of new product features, from an idea to design to the implementation
- Design and implement the UI/UX and business logic necessary to support new and existing features
- Build and iterate on features to drive user engagement and conversion
- Collaborate closely with product, marketing, and customer support teams to define your features and contribute to the overall direction of your product area
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- Deep understanding of the UX design process and strategy
- Attention to detail and strive for an excellent user experience
- Proficient with Figma or any other design and prototyping tool
- A strong portfolio of previous design projects
- Knowledge of JavaScript, React, and at least one of React’s major state management systems
- Comfortable working with Figma, React, TypeScript, MobX, AWS, and continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
- Passionate about the Restream product
Back in 2015, Restream http://restream.io was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: Remote (Europe)
Workplace: Remote
Restream is looking for a Design Engineer to develop the user interface of our product and build new marvelous features that not only function seamlessly but are also visually appealing and have an intuitive user experience. As a Design Engineer, your primary responsibility would be to ensure that our products and features are user-friendly, well-crafted, and provide value to our users.
As a member of our team, you will be at the forefront of ideating, developing, and shipping groundbreaking experiences. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft every detail of new product features, from an idea to design to the implementation
- Design and implement the UI/UX and business logic necessary to support new and existing features
- Build and iterate on features to drive user engagement and conversion
- Collaborate closely with product, marketing, and customer support teams to define your features and contribute to the overall direction of your product area
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- Deep understanding of the UX design process and strategy
- Attention to detail and strive for an excellent user experience
- Proficient with Figma or any other design and prototyping tool
- A strong portfolio of previous design projects
- Knowledge of JavaScript, React, and at least one of React’s major state management systems
- Comfortable working with Figma, React, TypeScript, MobX, AWS, and continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
- Passionate about the Restream product
Back in 2015, Restream http://restream.io was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: Tallinn
Workplace: OnSite
Restream is looking for a Frontend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, develop the user interface of our product, and improve the reliability of our systems as we scale.
You will collaborate with a team of Engineers to drive processes and enhance user-facing features. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft beautiful interfaces and interactions in Restream web services
- Design and implement the UI and business logic necessary to support new and existing features
- Partner with a product designer to build great and user-friendly UI/UX
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- A scrappy, entrepreneurial attitude that gets high-quality projects done quickly
- Strong design sensibility, attention to detail, and strive for an excellent user experience
- Solid knowledge of JavaScript, TypeScript, and newer specifications of ECMAScript (Experience with other programming languages is a plus)
- Expert in React and its major state management systems
- Experience with CSS preprocessors like LESS or SASS
- Basic backend skills: Node.JS http://node.js/, building REST APIs, working with relational or NoSQL databases
- Comfortable working with TypeScript, MobX, AWS, Linux, Docker, Kubernetes, continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
Back in 2015, Restream http://restream.io/ was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: Belarus; Georgia; Serbia; Moldova; Kazakhstan; Kyrgyzstan; Montenegro; Estonia; France; Germany; Poland; Bulgaria; Czech Republic; Dubai; Portugal
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
2 years ago, we launched an ambitious AI project aimed at building a next-generation IDE powered by modern LLM agents — an intelligent environment for software development and design. We’ve successfully reached MVP, completed internal testing, and are now entering the public release stage.
We already have a strong engineering team in place, and now we’re looking for a self-driven, result-oriented Growth Marketing Manager who will take full ownership of marketing for our AI IDE: define the go-to-market strategy, build a consistently growing user acquisition system, and deliver on clear acquisition KPIs.
This is a startup within a stable company — giving you the freedom to directly influence the product, experiment boldly, and implement your ideas with a high degree of autonomy.
Ideally, you have hands-on experience launching and scaling tech products from scratch (especially AI-driven ones), a solid understanding of the AI IDE and developer tooling landscape, experience working closely with developer and AI enthusiast communities, and confidence operating in both English and Russian.
Our product: https://quadcode.ai/
Join us and help shape the future of software development!
Tasks
Build and execute a scalable acquisition strategy focused on organic, community-led, and
guerrilla initiatives
within AI and developer ecosystems.
Own the end-to-end acquisition of
X new active users per month
, ensuring sustainable
DAU growth
and conversion into
paying users
.
Track and optimise the full acquisition funnel (traffic → activation → DAU → paid), improving CAC efficiency and unit economics.
Grow product presence and engagement across social media, blogs, and niche
dev/AI communities
(Reddit, Discord, X/Twitter, YouTube, etc.) through organic content, community participation, and influencer collaborations.
Manage outsourced promo content production (videos, reviews, product demos), ensuring quality and timely delivery.
Own the marketing budget: allocate resources efficiently to maximise ROI without unnecessary burn.
Collaborate closely with the product team to align acquisition efforts with onboarding, activation, and monetisation insights.
Stay on top of trends in AI, developer tools, and AI-driven communities.
Requirements
3+ years of experience in growth marketing, with a track record of launching and scaling new tech products (IT, AI, or tech startups preferred).
Proven ability to drive user acquisition and growth through guerrilla, community-led, and organic strategies while efficiently managing lean budgets.
Experience collaborating with influencers and creators in AI, developer, or tech niches, including sourcing, negotiating, and measuring impact.
Familiarity with developer/AI communities (Reddit, Discord, X/Twitter, Telegram, etc.) and understanding of their dynamics.
Ability to think strategically and execute hands-on — from sourcing contractors to launching campaigns.
Strong analytical skills to track, optimise, and iterate acquisition funnels, ensuring acquisition KPIs.
Genuine interest in AI, developer tools, and innovative tech products.
Fluent English (minimum B2+) for influencer outreach, content creation, and international collaboration.
Fluent Russian (minimum C1) for internal team communication.
Nice to have
Familiarity with modern AI tools and hands-on experience using them in marketing.
Basic skills in low-code/no-code platforms, including Vibe Coding.
We offer
Competitive compensation (paid in EUR or USDT).
Full-time remote work (External Vendor contract).
High level of autonomy and full ownership of product marketing.
Direct impact on product growth and a global audience.
Access to modern AI tools.
A strong, collaborative team that offers quick feedback and supports experimentation.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Ahmedabad, India; Delhi, India; Bangalore, India
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Program Manager
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
We are seeking a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program within the Global IT Security (GIS) function of our client’s organization. This is a hands-on, strategic role that requires strong program governance, organizational navigation, and agile transformation experience.
You will be responsible for developing and executing a multi-year roadmap for the IGA initiative, transitioning the program from a traditional waterfall model to a more agile, iterative approach using JIRA and real-time reporting tools. You will also manage key stakeholder relationships, report to leadership, and direct supporting project managers.
Key Responsibilities:
Lead the overall planning and execution of the IGA Program within Global IT Security.
Develop and maintain a comprehensive multi-year program roadmap.
Set up the appropriate program governance structures, tools, and reporting frameworks.
Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting.
Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS.
Oversee and mentor junior project managers supporting the program.
Escalate issues and risks promptly and proactively mitigate challenges.
Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders.
Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo).
Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM.
Proven experience as a Senior Program Manager, preferably in large, global organizations.
Ability to communicate effectively with senior leadership and navigate complex organizational structures.
Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives.
Strong background in agile methodologies and hands-on experience with JIRA and agile metrics (e.g., burn-down charts).
Excellent stakeholder engagement, reporting, and presentation skills.
Ability to manage multiple workstreams and lead supporting PMs.
Experience in cybersecurity and/or identity governance (IGA) is a strong plus, but not mandatory.
Soft Skills:
Strategic mindset with a hands-on approach
Clear communicator and proactive problem solver
Strong organizational awareness and political acumen
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