Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change.
This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up.
Key responsibilities
Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions.
Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed.
Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route.
Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance.
Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on.
Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training.
Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next.
Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count.
Minimum qualifications
Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion.
Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions.
Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly.
Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it.
A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it.
Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away.
Preferred qualifications
Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions.
Experience with partner incentive or rebate operations, or with a partner program during its launch phase.
Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume.
How this role works with the team
You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Tokyo, Japan; Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away
Задачи:
— анализировать, как Higgsfield и конкуренты представлены в разных LLM;
— изучать пользовательские запросы и AI-интенты;
— исследовать источники, которым доверяют AI-модели;
— развивать контент и нарративы о продуктах;
— анализировать трафик, конверсии и другие показатели;
— проводить эксперименты с AI, контентом, автоматизацией и новыми инструментами.
Требования:
— аналитически мыслящий и самостоятельный специалист;
— умеет превращать наблюдения в гипотезы и эксперименты;
— технически любопытный и готовый самостоятельно осваивать новые инструменты;
— хороший английский язык;
— навыки работы с данными и автоматизации;
— опыт в AEO/GEO не обязателен, но будет плюсом опыт в growth, аналитике, SEO, контенте, инженерии или автоматизации, а также знакомство с LLM, RAG, поиском и AI-инструментами.
Условия:
— конкурентная зарплата в USD;
— офис в Алматы;
— полная занятость;
— высокий уровень ответственности и возможности для роста.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
P2P Marketplace sits within the Core Platform team where we serve as the backbone of OKX Central Exchange. OKX Core Products are dedicated to building systematic capabilities and infrastructures in the key areas including Compliance, Payment, Risk, User Centre, Customer Support, Asset & Financial Product and Data Analytics. By setting the right platform infrastructure, we allow other products such as Trading, Web3 to excel at the forefront, ensuring the best user experience on our platform.
What You'll Be Doing
Lead the expansion and management of global fiat payment channels, including payment gateways, settlement partners, banks, and local payment service providers (PSPs).
Build and optimize on/off-ramp payment systems to ensure stability, security, and compliance across multiple regions.Drive business negotiations, contracting, and technical integrations with global payment partners.
Manage end-to-end onboarding of fiat on/off-ramp vendors for digital asset exchanges — from requirement analysis to integration, testing, and go-live.
Monitor global payment regulations, market trends, and provide strategic insights and risk assessments for payment-related decisions.
Collaborate closely with Product, Risk, Compliance, Legal, and Finance teams to ensure seamless payment operations and compliance.
Analyze payment performance data and identify opportunities to improve conversion rates, cost efficiency, and user experience.
What We Look For In You
Bachelor’s degree or above in Finance, Economics, Computer Science, International Business, or related fields.
Minimum 3 years of experience in the payments industry, with deep understanding of global payment ecosystems and key channels (card schemes, local wallets, bank transfers, etc.).
Proven experience in integrating fiat on/off-ramp vendors for crypto exchanges or cross-border financial institutions.
Strong knowledge of payment processing, settlement flows, and compliance frameworks (e.g., AML, KYC).
Excellent project management and cross-functional collaboration skills; able to lead complex integration projects independently.
Proficient in English, with strong communication and negotiation skills for working with international partners.
Passionate about fintech innovation, digital assets, and the evolving Web3 ecosystem.
Nice-To-Have
Proven success in independently sourcing and launching regional payment channels.
Familiarity with payment landscapes in Southeast Asia, LATAM, the Middle East, or Africa.
Experience working with global card schemes (Visa, Mastercard) or major local payment networks.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Neenah, WI
Project Manager – Transmission & Distribution (Power Delivery)
Location:
Wisconsin
Employment Type:
Full‑Time
Travel:
Required
Lead the Infrastructure That Powers Communities
Strengthening our nation’s power grid isn’t easy—but it’s essential. Every time someone charges a phone, runs the A/C, or powers a business,
Michels Power, Inc.
is behind the scenes delivering safe, reliable electrical infrastructure.
Michels Power, Inc. is one of the nation’s premier
power delivery contractors
, executing the full lifecycle of electrical infrastructure projects, including:
High‑voltage transmission line construction (overhead & underground)
Substation construction, expansion, and upgrades
Distribution system modernization (overhead and underground)
Renewable energy interconnections and grid integration
Emergency storm response and power restoration
Our work keeps communities connected, resilient, and growing.
Join us and build a career that truly makes a difference.
Position Overview
As a
Project Manager – Transmission & Distribution
, you will lead the execution of
complex utility infrastructure projects
, managing everything from project pursuit through final closeout.
You may lead a
major segment of large‑scale transmission projects
or oversee multiple distribution and substation projects ranging from
$500K to $10M+
, with full accountability for:
Scope
Schedule
Budget / cost control
Safety and compliance
Quality and performance
Client satisfaction
This role is ideal for a results‑driven leader who thrives in
field‑based environments, complex project execution, and high‑impact infrastructure work
.
Key Responsibilities
Lead projects through
estimating, bidding, execution, and closeout phases
Manage
transmission, distribution, and substation construction activities
Ensure projects are delivered
safely, on time, within budget, and to quality standards
Oversee
subcontractors, suppliers, field leadership, and internal project teams
Develop and maintain strong
client and utility relationships
Track and manage
project costs, forecasts, schedules, and performance metrics
Support project planning for:
Transmission line construction (structures, conductor, ROW)
Distribution system upgrades (OH/UG)
Substation scopes as applicable
Promote and model
Michels’ safety‑first culture
across all operations
Drive continuous improvement through
lessons learned and operational feedback
Why Michels Power?
Ranked
No. 1 Electrical Transmission & Distribution Contractor
by
Engineering News‑Record
National leader in
transmission, distribution, and substation construction
Family‑owned and operated with long‑term stability
Average of
$5,000 per employee annually invested
in training and development
High‑impact work supporting critical infrastructure and communities
Strong safety culture—everyone is responsible, regardless of title
Part of the Michels family of companies, one of North America’s largest infrastructure contractors
Comprehensive Benefits
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Short‑ and Long‑Term Disability Insurance
401(k) Retirement Plan
Legal Assistance & Identity Theft Protection
(Benefits may vary by position and location)
Why You’ll Succeed Here
You value teamwork and want to work with driven, principled professionals
You enjoy solving complex problems and embracing new technologies
You challenge the status quo and look for better ways to build
You want ownership, autonomy, and recognition for your work
You’re motivated by work that improves communities and lives
What It Takes
1–7+ years of experience
in construction project management within
transmission, distribution, utility, or electrical infrastructure projects
(or equivalent combination of education and experience)
Proven experience managing
project scope, cost, schedule, and field execution
Strong knowledge of
T&D construction methods, sequencing, and project delivery
Proficiency with
Microsoft Office Suite
Experience with
project management / scheduling software
(Primavera P6, HCSS, MS Project, or similar)
Strong communication, leadership, and organizational skills
Valid driver’s license with an acceptable driving record
Willingness to travel and support
long‑term, onsite project assignments
Preferred Qualifications
Experience with
utility clients, co‑ops, or EPC transmission projects
Background in
overhead transmission (HOLT), underground distribution, or substation integration
Experience managing
multi‑discipline power delivery projects
Familiarity with
ERCOT, MISO, or other regional transmission environments
Build Your Career While Powering Progress
At Michels Power, you don’t just manage projects—you build critical infrastructure, develop your leadership, and grow a lasting career.
Join Michels Power, Inc. and help power what matters most.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Malaysia; Philippines; Indonesia
For management consultants and strategy professionals ready to become hands-on operators.
About Intellect
Intellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.
Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.
Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.
The Opportunity
We are hiring several exceptional management consultants, strategy professionals and other strongly trained generalists to take on high-priority strategic and operating mandates across Intellect.
This opportunity is particularly suited to people who have developed rigorous problem-solving capabilities in consulting, strategy, transformation or other demanding environments and now want to become hands-on operators.
This is not a conventional internal strategy or advisory role. You will be expected to move beyond diagnosing problems and making recommendations, working through operational detail to implement solutions, build capabilities and deliver measurable results.
This search spans several priority mandates rather than a single central Strategy & Operations team. Depending on your experience, strengths and Intellect’s needs, you may initially lead a cross-functional strategic initiative or move directly into an embedded operating role within areas such as operations, commercial enablement, business performance, market development, new product and offering development, or another critical function.
During the interview process, we will explore where your capabilities and motivations are best matched to Intellect’s priorities. Before an offer is made, we will align with you on a specific initial mandate, title, reporting line, objectives and measures of success.
Strong performers will have the opportunity to take on broader functional, market or business responsibilities based on their demonstrated impact and Intellect’s evolving needs.
Potential Mandates
Your initial mandate could involve one or more of the following:
Operations: Improving service delivery, workforce planning, quality, efficiency, automation, performance management and operating processes
Commercial enablement: Strengthening sales processes, pipeline management, pricing, proposals, commercial analytics, account planning and coordination between commercial and delivery teams
Business performance: Building management systems, KPIs and operating cadences, then leading interventions that improve functional or market performance
New products and offerings: Identifying unmet customer or market needs, developing and validating new products, services or propositions, building the business and operating case, and working cross-functionally to launch and scale them
Market development: Evaluating and developing new markets, customer segments, strategic partnerships or routes to market
Strategic initiatives: Leading high-priority, cross-functional work sponsored by Intellect’s senior leadership
Embedded operating ownership: Joining a priority function or taking direct responsibility for a defined team, capability, programme or business area where there is a strong fit
These examples illustrate the range of potential mandates rather than a fixed rotation or predetermined sequence. Each successful candidate will be hired into a defined initial role based on mutual fit and business need.
Your Responsibilities
Solve High-Priority Business Problems
Take ownership of complex priorities that materially affect Intellect’s growth, performance or ability to scale
Structure ambiguous problems, identify the questions and drivers that matter, and translate analysis into clear decisions and action
Develop practical recommendations grounded in data, frontline realities, customer needs and commercial considerations
Work directly with functional, market and senior leaders to define priorities, resolve constraints and maintain momentum
Make sound decisions despite incomplete information, competing priorities and limited resources
Move from Strategy to Execution
Own initiatives end to end, from diagnosis and business-case development through implementation and measurable results
Translate decisions into practical implementation plans with clear owners, milestones, dependencies and success measures
Work alongside the teams responsible for execution rather than handing initiatives over after the analysis is complete
Use data and frontline insight to identify constraints, test interventions and improve outcomes quickly
Track results, identify where execution is falling short and intervene directly to get initiatives back on course
Build the processes, tools, operating cadences and accountability required to sustain improvements
Build Operating Capabilities
Improve how relevant parts of Intellect plan, measure and manage performance
Build management systems, dashboards, review processes and decision frameworks that improve execution and accountability
Strengthen coordination across functions, markets and levels of seniority
Help translate strategic or commercial priorities into scalable operating models and repeatable playbooks
Build the capabilities, processes and team structures required for your area to operate effectively
Take on increasingly broad operating responsibility as organisational needs and your capabilities evolve
Requirements
You typically have approximately 4-10 years of experience, ideally including time in management consulting, strategy, transformation, professional services or another demanding operating environment
You have received strong training in structured problem-solving and can bring clarity to complex or ambiguous situations
You have strong analytical and communication skills and can independently produce work that is ready for senior leadership decisions
You want to move from advising organisations to helping build and operate one
You are energised by implementation and ownership, not only recommendations or presentations
You are commercially minded and understand how operational, customer and financial considerations connect
You can work effectively with incomplete information, competing priorities and limited resources without waiting for perfect certainty
You are highly analytical and comfortable working with data, but do not allow analysis to become a substitute for action
You can influence senior stakeholders while building trust and credibility with the teams responsible for day-to-day execution
You combine high standards with low ego and are willing to move between strategic questions and detailed operational work
You take ownership naturally, follow through reliably and maintain high standards without requiring extensive direction
You are comfortable working across functions, cultures, markets and levels of seniority in a fast-moving organisation
Experience in healthcare, technology, insurance, enterprise services or multi-market businesses is helpful but not required
Above all, you are motivated by the opportunity to become a substantive operator and build something meaningful, while helping Intellect expand access to high-quality mental healthcare.
Why Join Intellect
Work directly on consequential business problems with senior leaders in a fast-growing regional healthcare company
Move beyond advising businesses and build genuine experience owning and operating one
Take meaningful responsibility earlier than you may receive in a traditional consulting or corporate environment
Gain exposure to different functions, markets and dimensions of building and scaling a regional business
Find an initial mandate that makes effective use of your strengths while addressing a genuine business priority
Earn the opportunity to take on broader functional, market or business responsibilities through demonstrated impact
Apply your capabilities to a mission that meaningfully improves access to mental healthcare
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Australia
About Intellect
Intellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.
Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.
Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.
The Role
You will help build this business: identify where Intellect can create the most value, develop compelling propositions and secure the partnerships that bring them to market.
Working closely with our Australia leadership and commercial, clinical, product and operations teams, you will turn customer needs into viable services and commercial agreements. Opportunities may include early intervention, psychological injury support and recovery programmes, with priorities shaped by customer demand and delivery feasibility.
This role combines strategic thinking with hands-on commercial ownership. You will lead opportunities from initial discovery through proposals, negotiation and launch, then help successful programmes grow.
You will initially operate as an individual contributor, with access to Intellect’s existing capabilities and specialist teams. Appointment at Manager or Senior Manager level will reflect your experience, track record and readiness to take on broader ownership. As the business develops, there is potential to expand your remit and leadership responsibilities.
What you’ll do
Identify opportunities and develop propositions
Identify and prioritise opportunities across insurers, workers’ compensation schemes, claims-service providers, brokers, employers and self-insurers, understanding their needs, funding models and buying processes.
Lead customer discovery and develop propositions that address meaningful gaps in mental health, psychological injury and recovery support.
Build commercial cases, pricing and partnership models with input from clinical, operations, finance and other relevant teams.
Build partnerships and win business
Develop trusted relationships with decision-makers and partners across the Australian insurance and workers’ compensation ecosystem.
Build and manage a qualified pipeline, with clear priorities, next steps and visibility of potential revenue.
Own proposals, tenders, negotiations and commercial agreements, converting opportunities into paid pilots, programmes and longer-term partnerships.
Launch, learn and grow
Coordinate programme launches with Clinical, Product and Operations, translating customer commitments into clear requirements while specialist teams lead the design and delivery of their respective services.
Track commercial performance and work with delivery teams to demonstrate outcomes, strengthen the proposition and expand successful partnerships.
Recommend the capabilities, partnerships and investment needed to support repeatable growth, informed by validated demand and practical delivery experience.
Requirements
Relevant Australian sector experience. You understand insurance, workers’ compensation or closely related areas such as occupational rehabilitation, injury management or healthcare services working with these sectors.
Evidence of commercial execution. You have originated or materially advanced opportunities through to commercial commitment—for example, winning partnerships, securing contracts or tenders, or commercialising a new service.
Strong strategic and commercial judgement. You can identify attractive opportunities, develop a credible business case and shape offerings and commercial models in response to customer needs.
Credibility with senior stakeholders. You can build relationships, navigate complex buying processes and negotiate across organisations with different priorities.
Hands-on ownership. You are comfortable working through ambiguity, progressing opportunities personally and coordinating across teams to deliver what has been agreed.
Clear communication and analytical ability. You can turn complex information into persuasive proposals, practical decisions and focused action.
Your background may be in partnerships, business development, proposition development, commercial strategy or an industry operating role. We also welcome consultants with substantial relevant sector experience and evidence of driving commercial outcomes and implementation.
Existing industry relationships and experience in mental health or psychological injury are valuable, but we are equally interested in what you have built, delivered and learned.
Why Join Intellect
Help shape Intellect’s next phase of growth in one of its most important markets
Expand and commercialise a meaningful opportunity across Australia’s insurance and workers’ compensation ecosystem
Take ownership across the full journey from market strategy and proposition development to revenue, implementation and scale
Build on Intellect’s existing Australian presence, enterprise relationships, technology platform and clinical capabilities
Work directly with senior leaders and experienced teams across Australia and the broader Intellect organisation
Influence not only how Intellect goes to market, but also the capabilities and operating model required to deliver successfully
Build a platform for broader commercial or operating ownership as the opportunity develops
Apply your experience to improving access, recovery and outcomes for people experiencing psychological injury
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a results-oriented Customer Success Manager to join a growing team. In this role, you will be the primary advocate for clients, ensuring they realize maximum value from solutions while driving long-term loyalty. You will play a critical part in the company’s growth by owning the post-sales relationship, executing sophisticated retention strategies, and securing renewals. This is an ideal opportunity for a proactive professional who thrives on building deep relationships and turning complex challenges into success stories.
Key Responsibilities
Act as the dedicated point of contact for a portfolio of key accounts, guiding them through the entire customer lifecycle.
Develop and execute data-driven retention plans to minimize churn and ensure high levels of customer satisfaction.
Manage the end-to-end renewal process, identifying expansion opportunities and ensuring timely contract completions.
Conduct regular business reviews to align our solutions with the client’s evolving strategic goals.
Monitor customer health metrics and intervene proactively when accounts show signs of risk.
Collaborate closely with Sales and Product teams to voice customer feedback and influence the product roadmap.
Requirements
3+ years of experience in a Customer Success Management or Account Management role.
Proven track record of meeting or exceeding retention, churn reduction, and renewal targets.
Strong ability to build rapport with stakeholders at all levels, from end-users to C-suite executives.
Analytical mindset with the ability to interpret data to drive customer outcomes.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, Totango).
Background in a high-growth SaaS or technology-driven environment.
Experience in leading customer training sessions or webinars.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Platform Security Engineering (PSE) sits within Data Center Security Engineering (DCSE). As Anthropic expands beyond traditional cloud providers into owned facilities, colocation, and partner sites, we take on the security responsibilities that cloud providers used to abstract away: firmware integrity, boot chain verification, platform trust, and host hardening. PSE exists so that Anthropic can deploy training and inference workloads to any qualified environment with a demonstrable security posture, including the technical controls behind our AI Safety Level commitments.
We are hiring an engineering manager to lead a group of platform security engineers covering firmware research, OS and kernel hardening, platform trust integration, and server manageability firmware. You will own the roadmap for this group, grow the team, and be accountable for the security posture of the compute platforms Anthropic runs on: hardware roots of trust, secure and measured boot, attestation, firmware supply chain, and the integrity of the hosts that hold model weights on bare-metal infrastructure.
This is a hands-on management role. You will not write most of the code, but you will review designs, make the final call on hard trade-offs, and be able to reason with your engineers from a silicon root of trust through firmware, bootloader, kernel, and host software. You will partner with infrastructure, fleet, and compute teams inside Anthropic, and with silicon vendors, OEMs, and compute providers outside it.
You will report to the Data Center Security Engineering manager.
Key responsibilities
Lead and grow the platform security engineering group: hiring, onboarding, development, performance, and prioritization for full-time engineers, and coordination of contractor and vendor engineers working alongside them
Own the platform security roadmap and its delivery: hardware root of trust and attestation, secure and measured boot across CPU, BMC, accelerator, and peripheral firmware, OS and kernel hardening, and the host-side pipeline that turns attestation evidence into production gates
Own the firmware supply chain posture for the fleet: SBOM and reference integrity manifests, authenticated update, rollback protection, and the vendor relationships needed to get fixes shipped
Drive platform risk assessments for new compute platforms and providers, and make evidence-based go/no-go recommendations with bounded risk rather than perfect-or-nothing gates
Partner with infrastructure, fleet, compute, and detection and response teams so that platform controls land in production without degrading training or inference performance
Manage relationships with silicon vendors, OEMs, and compute providers: security requirements, vulnerability management, disclosure and remediation timelines, and upstream and standards-body engagement (TCG, OCP, IETF)
Run the team's operating rhythm: design reviews, threat models, incident participation for platform-layer issues, and clear written status to security and infrastructure leadership
Minimum qualifications
Have 10+ years in systems security, with at least 5 years focused on firmware, hardware, or OS-level security
Have 5+ years as a people manager of security or systems engineers, including hiring and developing senior and staff-level engineers
Can go from architecture to implementation detail with your engineers: secure boot, measured boot, TPM and other roots of trust, attestation protocols (SPDM, DICE, remote attestation), UEFI and BMC firmware, and Linux kernel and OS hardening
Have owned a technical roadmap end to end, including the prioritization calls when security, performance, and delivery timelines conflict
Have worked directly with silicon vendors, OEMs, or cloud and bare-metal providers on security requirements and remediation, and can push a partner to a fix without burning the relationship
Write clearly: design reviews, risk assessments, and status for executives are part of the job
Are comfortable building a team and its processes from an early stage, with a scope that is broader than the headcount
Preferred qualifications
Experience managing a mixed team of full-time engineers, contractors, and vendor engineers while keeping design authority in-house
Hands-on background in OpenBMC or other server management firmware, DRTM or secure launch, or confidential computing primitives (TDX, SEV-SNP, ARM CCA)
A record of upstream contributions or maintainership in Linux, OpenBMC, or a comparable community, or standing in TCG, UEFI Forum, or OCP
Experience securing large-scale HPC or AI training infrastructure
Firmware vulnerability research, reverse engineering, or fuzzing background
Experience running coordinated vulnerability disclosure with hardware or firmware vendors
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$485,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
As an Engineering Manager for Postgres, you will lead a group of talented engineers building and maintaining the Render Postgres product. This role blends strong technical leadership with product thinking: you’ll partner closely with product managers and designers to translate user needs into a high-quality, scalable system, that hundreds of thousands of developers rely on every day. You’ll be responsible for guiding technical direction, developing engineers, and ensuring the team ships meaningful improvements quickly while maintaining the high standards that define Render’s platform. The ideal candidate brings a strong engineering background, a deep sense of ownership, experience building stateful services, and a passion for building products that developers love.
WHAT YOU'LL DO
- Lead and grow a team of postgres engineers, supporting their development through mentorship, feedback, and clear technical guidance.
- Drive execution on key product initiatives from ideation through launch, balancing speed with high standards of reliability and quality.
- Partner closely with Product, Design, and Infra teams to translate customer needs into thoughtful technical solutions and product roadmaps.
- Engage deeply in technical discussions, guiding system design decisions and helping the team navigate architectural tradeoffs.
- Foster a culture of ownership, accountability, and continuous improvement across engineering practices and team processes.
- Help the team break down complex problems into incremental milestones that deliver value quickly while supporting long-term platform evolution.
- Ensure teams maintain a strong understanding of the developer experience and customer impact of the features they build.
- Stakeholder Collaboration: Partner closely with product management, customers, and internal teams to understand needs, align priorities, and ensure delivery of impactful features and solutions.
WHAT WE'RE LOOKING FOR
- 8+ years as an Engineer shipping products and/or features that have downstream impact on the business and product ecosystem. Ideally, experience with building stateful services.
- 2+ years of experience managing people and developing engineers, including hiring, mentorship, and performance management.
- Strong technical background with the ability to engage deeply in system design, architecture, and engineering tradeoffs.
- Product-oriented mindset with experience translating business goals and user needs into engineering roadmaps and shipped features.
- Ability to balance urgency with thoughtful execution, helping teams ship quickly while maintaining high quality.
- Excellent communication and collaboration skills, with the ability to work effectively across engineering, product, and design.
- A strong sense of ownership and accountability for both team outcomes and long-term system health.
NICE-TO-HAVES:
- Experience building products for developer platforms, cloud infrastructure, or DevTools.
- Background working on highly scalable distributed systems or infrastructure platforms.
- Experience improving engineering velocity through tooling, processes, and team practices.
- Experience building products used directly by developers or technical users.
- A track record of successful collaboration with product, marketing, and customer support teams to drive adoption and retention.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
As an Engineering Manager for Object Storage, you will build and lead a group of talented engineers creating an object storage product (and in the future, abstractions on top of object storage) on the Render platform. This role blends strong technical leadership with product thinking: you’ll partner closely with product managers and designers to translate user needs into a high-quality, scalable system, that developers rely on every day. You’ll be responsible for guiding technical direction, developing engineers, and ensuring the team ships meaningful improvements quickly while maintaining the high standards that define Render’s platform. The ideal candidate brings a strong engineering background, a deep sense of ownership, experience building stateful services, and a passion for building products that developers love.
WHAT YOU'LL DO
- Build and lead a team of object storage engineers, supporting their development through mentorship, feedback, and clear technical guidance.
- Drive execution on key product initiatives from ideation through launch, balancing speed with high standards of reliability and quality.
- Partner closely with Product, Design, and Infra teams to translate customer needs into thoughtful technical solutions and product roadmaps.
- Engage deeply in technical discussions, guiding system design decisions and helping the team navigate architectural tradeoffs.
- Foster a culture of ownership, accountability, and continuous improvement across engineering practices and team processes.
- Help the team break down complex problems into incremental milestones that deliver value quickly while supporting long-term platform evolution.
- Ensure teams maintain a strong understanding of the developer experience and customer impact of the features they build.
- Stakeholder Collaboration: Partner closely with product management, customers, and internal teams to understand needs, align priorities, and ensure delivery of impactful features and solutions.
WHAT WE'RE LOOKING FOR
- 8+ years as an Engineer shipping products and/or features that have downstream impact on the business and product ecosystem. Ideally, experience with building stateful services.
- 2+ years of experience managing people and developing engineers, including hiring, mentorship, and performance management.
- Strong technical background with the ability to engage deeply in system design, architecture, and engineering tradeoffs.
- Product-oriented mindset with experience translating business goals and user needs into engineering roadmaps and shipped features.
- Ability to balance urgency with thoughtful execution, helping teams ship quickly while maintaining high quality.
- Excellent communication and collaboration skills, with the ability to work effectively across engineering, product, and design.
- A strong sense of ownership and accountability for both team outcomes and long-term system health.
NICE-TO-HAVES:
- Experience building products for developer platforms, cloud infrastructure, or DevTools.
- Background working on highly scalable distributed systems or infrastructure platforms.
- Experience improving engineering velocity through tooling, processes, and team practices.
- Experience building products used directly by developers or technical users.
- A track record of successful collaboration with product, marketing, and customer support teams to drive adoption and retention.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Almaty, Kazakhstan
Workplace: OnSite
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
Why this role exists
Higgsfield is one of the fastest-growing generative AI companies in the world. Every generation is a policy decision at scale, and the surface area (NSFW, IP, likeness, anti-fraud, deepfakes, regional law) grows every week. Trust & Safety needs a PM who can turn ambiguous legal, policy, and financial-abuse inputs into shipped systems, not another doc.
What you'll actually do
• Own the T&S product surface end-to-end: classifiers, appeals, user-facing warnings, moderator tooling, enforcement flows.
• Own anti-fraud alongside content safety: multi-account farms, free-trial abuse, refund abuse, chargebacks, prompt-injection cost exploits, reseller wrappers. Fraud is a large and growing share of the T&S problem here.
• Translate legal, policy, and financial-risk requirements into concrete product specs the ML and engineering teams can build against.
• Set thresholds and enforcement policy in partnership with Applied ML: what gets blocked, what gets warned, what gets appealed, and the dollar and reputational tradeoffs behind each choice.
• Run the incident loop when something breaks in production, provider escalations, misuse incidents, fraud spikes, new abuse vectors, and ship the fix.
• Design the metrics that matter: dollars saved from fraud, false-positive cost to legit users, false-negative legal exposure, appeal reversal rate, coverage across new models and markets.
• Work directly with Legal, Applied ML, Backend, Growth, Payments, and external providers to keep our contractual and regulatory obligations current.
Must-haves
1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec.
2. Shipped T&S, moderation, fraud, risk, or compliance products at scale. You've made real enforcement decisions that affected real users and real money.
3. Comfort with legal, policy, and financial-risk ambiguity. You've worked with counsel, payments providers, or regulators and translated their inputs into product.
4. Strong technical judgment. You can reason about classifier tradeoffs, fraud-detection tradeoffs, threshold selection, and evaluation without needing an engineer to translate.
5. You make decisions in dollars and risk, not opinions. A block rate has a cost, a miss has a cost, a false fraud flag has a cost, you can argue all sides.
Who this is not for
• You prefer working from complete specifications rather than defining problems yourself.
• You want to write strategy docs more than ship enforcement changes.
• You are looking for a slower release cycle. We ship weekly, and incidents can compress that to hours.
Nice to have
• Background at a generative AI, UGC platform, marketplace, or fintech risk team in the US, EU, or Asia.
• Direct experience with C2PA, child safety classifiers, IP takedowns, DMCA, GDPR enforcement, chargeback flows, or 3DS.
• Comfort with adversarial abuse patterns and how they evolve.
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A seat where your policy call ships to millions of generations the same week
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Location: New York; San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Design Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Design team at Patreon is responsible for the full consumer experience across our creator and fan products. The team spans product design and content design, working across Patreon's core surfaces: memberships, community, live video, and direct sales. Designers here are embedded in cross-functional teams alongside product, engineering, and data, and are expected to drive outcomes, not just deliver assets.
At Patreon, design is fundamental to how we build and how we think about the product. This team reflects that: high craft standards, close partnership with product leadership, and a genuine curiosity about how AI can raise the bar for what we ship
About the Role
As Senior Staff Design Manager, you'll lead a team of 6-7 product designers alongside another senior design manager, and represent the design leadership bench at Patreon.
You'll lead by example in the craft, not just through management: staying close to the work in Figma, prototyping, or production code, while partnering across product and engineering to shape the next chapter of design at Patreon.
You'll also be a strong external voice for the design team, helping build Patreon's reputation as a place where great designers want to work.
What you’ll need:
- You've shipped distinctive consumer software where design was central to the product's market position, not just polish on a working thing, across a range of products or surfaces rather than a single hero project
- You lead by example in the craft, whether in Figma, prototyping, or production code
- You're a proven manager with success across different sizes and shapes of design teams, and you've operated across different configurations (startup, scale, public) rather than running one playbook
- You have real AI fluency: you use tools daily and have driven measurable, team-wide transformation in velocity, quality, or scope
- You have a track record of building and holding high talent density: top designers choose to work for you and stay, and the people you've hired and developed have gone on to become strong leaders themselves
- You're a strategic thought partner across functions, oriented toward shared outcomes rather than territory
- You're a strong external voice for your team's work, brand, and craft
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Los Angeles, USA
As a
Revenue Accounting Manager
,
you’ll be in charge of certain areas of the game revenue accounting at Riot Games. This involves critical accounting player life estimates, big data transaction reconciliation and automation for micropayments, devising structure to address controls and risks including for accounts receivable, and thoughtfully developing the technical accounting for emerging revenue issues. To be successful, you’ll need to be flexible working at both a review level and a hands-on detailed level. You will drive projects forward and collaborate with other teams including Finance, Game teams, Payments, Legal, Data, and accounting teams in our global offices.
This position reports to the Accounting Director and will play a key leadership role in the overall Accounting organization around change management, improving processes and controls, scaling accounting, company infrastructure and operations.
Responsibilities:
Deeply understand Riot’s statistical player life estimate calculation and work with a data analyst to maintain it. This includes doing analysis to explain changes, working on audit deliverables, and understanding how this estimate would apply to new products.
Reconcile large sales datasets with engineering team across the order to cash process. This data would include information from international payment processors with unique fees, FX, and taxes.
Further develop processes and automation with the engineering team to increase efficiency and scope of the large data reconciliation noted above. This includes project management, understanding system data flows, and cross team collaboration.
Research and formalize technical accounting including Principal vs Agent, Point in Time vs Over Time, Costs to obtain a contract, and Consideration payable to a customer.
Review draft contracts to ensure smooth technical accounting.
Build out approaches and systems to address key risks such as receivables collectability and chargebacks monitoring.
Project manage and oversee certain day to day, period end close, and audit related activities
Implement improved approaches to internal revenue data and systems. This may include implementing a more sophisticated revenue system and the related processes
Mentor team staff
Manage relationships with external auditors to ensure timely completion of annual audits and reviews
Required Qualifications:
A bachelor's degree in Accounting or Finance. Big 4 experience and a CPA designation is required.
6+ years of progressive experience with at least 3 years in a leadership role in a fast paced environment. Multinational experience is required.
Project manage key areas with multiple groups. Organize and prioritize effectively and meet deadlines while maintaining quality.
Analytical, interested in deeply understanding areas, consider why an approach is better than 1-2 alternatives.
Some statistical experience, ideally in relation to critical accounting estimates.
Strong understanding of revenue recognition in a technology/entertainment company
Comfortable working with big data processes and engineer / analysts for high volume revenue transactions.
Strong leader in training and developing high-performing individuals with a clear commitment to the development and engagement of the team. Effectively listen and demonstrate an effective, collaborative approach.
Desired Qualifications:
Operational experience including global high volume credit card transactions and B2B transactions.
Experience with gaming industry player life statistical estimates or similar.
Solid experience with one or more financial ERP systems, preferably Oracle
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Brownsville, WI Corporate Office ; Green Bay, WI ; Madison, WI ; Milwaukee, WI ; Neenah, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Staff Data Product Manager can change yours.
The Staff Data Product Manager shapes Michels' enterprise data strategy and leads the effort to define, prioritize, and manage the data products that give the organization self-service access to trusted, reusable data. As a founding leader on the Enterprise Intelligence team, this person guides the standup and evolution of the enterprise data platform, working closely with stakeholders to understand their needs, identify high-value opportunities, and make deliberate investments that balance early wins with the durability, governance, and scalability required for the long term.
Ultimately, this
role
determines
how effectively data powers analytics, reporting, operational insight, and AI across the Michels Family of Companies.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program including (depending on your positions and location you may participate in a different benefit plan):
Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Engage stakeholders across business and technology to surface pain points, clarify needs, and uncover where better data improves decisions.
Prioritize the highest-value opportunities, deciding which platform capabilities are worth enabling and which products are worth building and why to maximize business value as the platform is established.
Define curated, intuitive data products, including tables and semantic models, across all domains.
Translate business needs into actionable stories and acceptance criteria, then guide engineering through development, testing, and delivery.
Uphold quality and consistency standards so the data assets are documented, dependable, and suited for self-serve consumption.
Measure adoption and outcomes, using those signals to validate value and guide what comes next.
Qualifications:
Bachelor's degree in Business, Technology, Engineering, Computer Science, a quantitative field, or equivalent practical experience.
7+ years of experience in data product management, guiding cross-functional teams to deliver data products on a scalable cloud data platform for enterprise consumption.
Proven experience defining product roadmaps, requirements, user stories, and success metrics while guiding products or platforms through the full lifecycle from discovery through adoption.
Strong understanding of data management concepts including data governance, metadata, data quality, data lineage, and the principles required to build trusted and reusable enterprise data assets.
Exposure to leading cloud data platforms such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar technologies.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Brownsville, WI Corporate Office ; Green Bay, WI ; Madison, WI ; Milwaukee, WI ; Neenah, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an
Staff Data & AI Governance Manager
can change yours.
The
Staff Data & AI Governance Manager
will help build Michels' enterprise governance function from the ground up.
As a founding member of the Enterprise Intelligence team, this role
will shape the policies, standards, operating routines, and accountability
model
that make data trusted, discoverable, and usable across the business. The role will also
establish
practical, risk-based governance for
AI
so Michels can move quickly on experimentation while applying stronger oversight where use cases require durability, transparency, or compliance.
This role starts hands-on,
laying
the groundwork that lets Michels move with speed and
confidence
, with a clear path to build and lead the governance team as the function matures.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program including (depending on your positions and location you may participate in a different benefit plan):
Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Build and operationalize Michels' data and AI governance framework: policies, standards, roles, decision rights, and operating processes.
Establish foundational data governance across ownership, stewardship, quality, metadata, lineage, classification, and retention.
Partner with business, operations, and IT teams to build shared ownership of governance across data and AI work.
Create practical AI governance for use-case intake, risk classification, responsible AI review, vendor and embedded AI oversight, and monitoring.
Facilitate the governance forums, stewardship routines, and cross-functional decisions that clarify accountability and make governance actionable.
Develop metrics and reporting that give leadership visibility into data quality, governance maturity, AI adoption, and emerging risks.
Grow the function over time, evolving from hands-on builder into the leader of future governance capabilities, communities, and team.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related quantitative field, or equivalent practical experience.
7+ years of experience in data governance, data management, technology risk, or a related discipline at enterprise scale.
Strong command of core governance disciplines, with demonstrated ability to build and mature governance programs.
Familiarity with modern data platforms and governance tooling such as Microsoft Fabric, Databricks, Snowflake, Collibra, Alation, Atlan, or similar technologies.
Working knowledge of generative and agentic AI, responsible AI, and risk-based AI governance.
Strong communication and stakeholder skills, with the ability to influence without authority, facilitate cross-functional decisions, and explain governance and risk concepts to technical, business, and executive audiences.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role:
WorkOS is growing rapidly, and our largest customers are growing with us. We're looking for an Account Manager to own the expansion of our most complex accounts — deepening product adoption, uncovering new use cases, and turning strong technical relationships into meaningful revenue growth.
This is a commercial role with a technical center of gravity. You'll build trusted relationships with engineering and product leaders, understand their roadmaps well enough to see where WorkOS should show up next, and drive the renewals, upsells, and multi-product expansion that follow. You'll also be a critical feedback loop into product — the expansion opportunities you can't close today become the roadmap that unlocks them tomorrow.
Responsibilities
- Own a book of strategic accounts end to end: retention, renewal, and expansion targets
- Build and execute account growth plans — map the org, identify unadopted products and untapped teams, and drive a clear path to increased usage and spend
- Proactively surface expansion opportunities by understanding each customer's product roadmap, technical architecture, and growth plans
- Lead commercial conversations independently, from initial opportunity through pricing, negotiation, and close
- Drive adoption of the full WorkOS platform — SSO, Directory Sync, AuthKit, Audit Logs, and beyond — across new teams, new products, and new geographies
- Partner with Sales, Support, and Engineering to remove technical blockers standing between a customer and their next stage of growth
- Run executive business reviews that connect WorkOS usage to customer outcomes and set up the next expansion conversation
- Forecast accurately and maintain pipeline hygiene across your accounts
- Feed structured expansion signal back to Product — what customers are asking for, what's blocking adoption, and what would unlock the next tier of spend
- Help build the playbooks, content, and processes that make this motion repeatable as the team scales
Qualifications
- 5+ years in account management, customer success, or sales at an enterprise level, with a track record of growing existing accounts
- Demonstrated ownership of expansion, upsell, or net revenue retention targets
- Strong product sense and genuine energy for solving hard technical customer problems
- Ability to lead complex integration and architecture conversations in a consultative, proactive way
- Familiarity with APIs and the ability to explain API concepts to our largest and most technical customers
- Familiarity with SQL — comfortable writing basic queries and modifying more complex ones to find adoption and usage signal on your own
- Comfort navigating multi-threaded relationships, from individual developers to VPs and executive buyers
- Strong written and verbal communication skills
- Commercial instincts: you can spot an opportunity, build the business case, and ask for the deal
- Operations-savvy mindset — you remove process friction and build things that scale
- Strong organizational skills and a self-starting mindset
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Team:
The Account Management team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm.
About the Role:
Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high-profile, customer-facing role requiring outstanding results-oriented, relationship and program management skills.
This role oversees a portfolio of Affirm’s strategic accounts with the goal of driving ambitious results across the business. Success in this role entails delivering strong results, collaborating across different teams and levels with key stakeholders, strong analytical skills and excellent executive presence including written and verbal communications.
What You'll Do:
Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships
You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV).
You will lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines
You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities.
You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results.
Manage customer health to ensure overall customer satisfaction and business results
Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants
What We Look For:
Bachelor’s degree with 7-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact
Experience negotiating and closing large, complex commercial contracts for F100 companies
Strong written and verbal communication skills, including the ability to give compelling presentations
Experience in leading cross-functional projects with a high attention to detail
Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence
Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders
Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred
Comfortable using Salesforce and standard BI tools
Comfortable with travel 10% - 20% of the time
Pay Grade - M
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $231,250 - $306,250
USA On Target Earnings (all other U.S. states) per year: $205,000 - $280,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development.
What you'll do
Lead & Develop Talent
Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability.
Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
Partner with recruiting to hire, onboard, and retain top talent
Set Strategy & Own Program Performance
Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods.
Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows.
Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer.
Drive Cross-Functional Alignment
Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment.
Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners.
Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution
Research and resolve risk events stemming from process breakdowns.
What we look for
6+ years of direct experience in disputes, fraud risk prevention and detection within FinTech/tech industry
5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs.
Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience.
Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building.
Exceptional executive communication and influence skills, with the ability to align diverse stakeholders.
Proven experience in leading teams through major change and comfort with ambiguity.
Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected.
Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management).
Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency.
Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus.
Base Pay Grade - J
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Hong Kong, Hong Kong SAR
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