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Location: Poland Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About The Role As Exante’s Customer Experience Manager, you’ll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty. Reporting Line - Marketing Director Worksite : Remote Responsibilities Represent the customer voice Define and maintain Ideal Customer Profiles (ICPs) across client segments, mapping key pain points, needs, and expectations. Bring customer and market perspectives into internal discussions to prioritize projects that solve real problems and deliver actionable wins. Connect with stakeholders across the business to turn competitor and customer insights into action. Track and boost satisfaction Build a framework to track core satisfaction metrics (CSAT, NPS, CES). Design and execute ongoing and ad-hoc client surveys, pulse checks, and feedback loops. Analyse feedback and market metrics to spot trends, perform cost/benefit analysis, fix issues, and drive satisfaction higher. Build a customer-first culture Lead initiatives that put the customer at the centre of how we work. Challenge the status quo and keep teams accountable for service quality. Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases. Competitor insights & market research Conduct ongoing monitoring of the competitor landscape, tracking competitors' business activities, product features, and marketing campaigns. Execute ghost customer analysis to evaluate competitor user journeys and service standards. Perform cost/benefit analysis on strategic initiatives to recommend specific improvements that optimize our customer experience. CJM & touchpoint optimization Own end-to-end Customer Journey Maps (CJMs) tailored to distinct client segments. Build and maintain CJM satisfaction maps to pinpoint friction points, resolve systemic pain points, and scale key delight drivers. Work with cross-functional teams to refine critical interactions across the CJM: registration, funding, withdrawals, and reporting. Qualifications Leadership and collaboration You influence teams and deliver actionable wins in a complex organisation. You build strong relationships and manage stakeholders effectively. Customer & competitor focus You know how to manage ICPs, optimize CJMs, and translate competitor insights into strategic advantages. Commercial mindset You leverage cost/benefit analysis and have a track record of driving results in competitive, regulated financial markets. Analytical & research-driven You use CJM satisfaction mapping, quantitative feedback, ghost customer analysis, and competitor monitoring to make decisive recommendations. Communication You communicate complex concepts clearly. Industry Experience (Preferred) Background in finance or investment services. Personality / Mindset Integrity & loyalty Team player with advanced communication and collaboration skills A hands-on, can-do attitude - always looking for solutions and thinking out of the box Overachiever mentality Capability to work and succeed in the fast pace and ever-changing environment We Offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: UK, London; US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics. WHAT YOU'LL DO - Team Leadership & Product Security Delivery - Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle. - Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems. - Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture. - Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms. Security Assurance & Certification - Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation. - Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act. - Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users. - Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification. Incident Response & Lifecycle Security - Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis. - Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations. Commercial & Bid Support - Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope. - Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions. WHAT WE'RE LOOKING FOR - Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes. - Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments. - Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context. - Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development. - Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner. - Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence. Preferred: - Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems. - Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths. - Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems. - Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme. - Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments. - Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase. What You’ll Be Doing Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments. Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources. Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments. Use data-driven thinking to explore the core logic that affects AUM growth and user growth; formulate and implement growth and operation strategies. Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products. Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives. Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings. What We Look For In You Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts. 3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred. Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies. Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives. Display a proactive, enthusiastic, and responsible attitude towards users and the team. Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment. Nice-To-Haves Possess a strong understanding of the structured products landscape. Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange. CFA, FRM, or equivalent financial certification. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase. What You’ll Be Doing Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments. Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources. Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments. Use data-driven thinking to explore the core logic that affects AUM growth and user growth; formulate and implement growth and operation strategies. Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products. Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives. Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings. What We Look For In You Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts. 3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred. Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies. Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives. Display a proactive, enthusiastic, and responsible attitude towards users and the team. Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment. Nice-To-Haves Possess a strong understanding of the structured products landscape. Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange. CFA, FRM, or equivalent financial certification. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Sliema, Malta Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Team The Operations function at OKX is the engine powering our local business growth and execution. We are a team of product-minded, commercially driven problem solvers who bridge the gap between strategy, customer experience, and compliance. We build scalable workflows, drive market expansion, and champion operational excellence - ensuring we scale the business efficiently and responsibly. What You'll be Doing: Cross-Functional Project Leadership: Lead strategic, high-impact initiatives across Product, Growth, VIP/Affiliates, Compliance, and Customer Support. Product & Tech Operations Bridge: Partner closely with Product Managers and Engineering to align on product rollouts, conduct operational testing, influence roadmap prioritization, and optimize end-to-end customer journeys. Commercial Alignment & Growth Support: Collaborate with commercial and growth teams to scale operational workflows around VIPs and business development initiatives. Process Optimization & Scaling: Continuously analyze operational metrics to uncover inefficiencies, automate manual workflows, and elevate service delivery. Market Insights & Innovation: Research competitor benchmarks and industry best practices to recommend proactive, product-led operational innovations. Local Market & User Insights: Serve as an internal SME on local user behavior, market trends, and operational requirements to refine product-market fit. What We Look For in You: Hands-on Execution & Ownership: Proven track record of planning, driving, and delivering complex cross-functional projects end-to-end in a fast-paced environment. Data-Driven & Commercially Minded: Strong analytical capabilities. Able to interpret product/commercial data, spot operational trends, and translate them into actionable business decisions. Product & Customer Experience Intuition: Familiarity with the product lifecycle, product operations, and testing frameworks, with a sharp instinct for intuitive, high-quality user experiences. Cross-Functional Influence & Self-Starter Drive: Exceptional ability to build relationships across engineering, commercial, and operational teams while rapidly picking up domain-specific context. Problem Solver & Critical Thinker: Comfortable questioning the status quo, navigating ambiguity, and operating independently within a dispersed global team. Tech-Forward & AI-Fluent: Enthusiastic about leveraging emerging technologies and AI tools to eliminate friction, automate workflows, and boost team productivity. Communication & Stakeholder Management: Excellent written and verbal communication skills in English, capable of presenting insights clearly to leadership and key partners. Nice to Haves: Prior experience in a crypto exchange, FinTech or other start up in a regulated industry. Prior experience working in a multinational or matrix environment. Interest in crypto or trading. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. - Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. - Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. - Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. - Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. - Judgement: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so. - Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. WHAT YOU’LL BRING - 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company. - A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. - Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders. - A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. EVEN BETTER… - Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. - A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. - Law firm experience at a top-tier, internationally recognized law firm. - Experience working at a high-growth startup and operating with a sense of ownership. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion's Business Development team accelerates product distribution and platform growth through partnerships. This role has the potential to drive outsized scope in Notion's journey - we’re partnering with some of the best companies in the world and turn momentum into first-in-kind deals and scaled programs that result in delightful experiences for our customers, and growth for Notion. As Business Development Manager, you'll be the ecosystem partner to our engineering and product teams, launching and deepening integrations with frontier intelligence platforms and the tools our customers already use. You'll be the voice of partners within Notion, shaping our product roadmap and driving adoption of new APIs and developer tools in the ecosystem. You'll also get to design and execute growth strategies that drive new user demand and own relationships with some of our strategic partners like OpenAI, Anthropic, Slack, and Google. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.     WHAT YOU'LL ACHIEVE: - Scale the Notion platform: In close collaboration with partners and Notion’s product and engineering teams, identify, evaluate and facilitate launch of new product integrations. Project manage partner-centric launches - from partner onboarding and implementation, to driving go-to-market and post-launch tracking. - Drive partner strategy: Own and grow relationships with select strategic partners, becoming their voice within Notion. Identify, evaluate and implement new product and co-marketing opportunities that create outsized value for partners, Notion and our shared customers. - Be the best partner to the best partners: As an internal advocate for Notion’s partners, ensure their needs are being considered and reflected in our roadmap and planning. Provide ongoing support to grow our strategic relationships. - Accelerate distribution partnerships: Source, evaluate, and launch first-in-kind partnerships that drive new user demand for Notion. From negotiation to launch and performance tracking, turn successful deals into scalable programs based on adoption and revenue signals.     SKILLS YOU'LL NEED TO BRING: - 7+ years in business development / strategic partnerships / product / growth - Strong product instincts and experience working closely with engineering, product and go-to-market teams - High agency and comfort operating in ambiguity. You can drive clarity where a playbook doesn’t exist yet - Operational rigor, ability to execute end-to-end and manage complex cross-functional projects - Strong communication and negotiation skills. You can tell a clear and compelling story in docs, decks, and in person   NICE TO HAVES: - You've been an early go-to-market or product hire at a fast-growing company before - You have fluency working with ISVs and across developer ecosystems - You’ve built partnerships across multiple regions (AMER, EMEA, APAC)   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $210,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. At Toters, technology is at the heart of everything we do. Our product teams build features that simplify customers’ lives, while our engineers create scalable solutions to deliver faster and more cost-effectively. If you thrive in a high-growth startup environment and want to help reshape how people shop across the Middle East, join us. Role Overview As a Senior Offensive Security Engineer (L5), you will own complex offensive security initiatives that span multiple teams. You will lead advanced penetration testing, red team exercises, and adversarial simulations to uncover systemic weaknesses in our web applications, APIs, mobile apps, cloud infrastructure, identity, payment-adjacent flows, and overall attack surface. You will act as a hands-on technical leader : influencing secure design decisions with evidence, mentoring mid-level and junior offensive engineers, and driving improvements that meaningfully reduce risk. Description In this senior role, you will take end-to-end ownership of offensive security efforts with a focus on high-impact outcomes. Your responsibilities include: Lead comprehensive penetration tests and red team / assumed-breach exercises targeting web applications, APIs, mobile applications, cloud infrastructure, and authentication systems (including identity and privileged-access paths). Lead mobile offensive testing on Android and iOS, including evaluation and bypass/validation of runtime protection, tamper resistance, certificate pinning / Certificate Transparency, and key/secret shielding using DexProtector or similar RASP / app-shielding tools, plus complementary tooling such as MobSF. Perform in-depth threat modeling and identify complex attack paths across services and trust boundaries (including authorization flaws, tenant isolation, token/session issues, edge/WAF bypass, and client-secret exposure). Deliver high-quality security assessment reports with clear risk ratings, business impact analysis, practical remediation guidance, and evidence quality that engineering and audit stakeholders can use in a SOC 2 and PCI DSS context—then re-test and validate fixes before closure. Collaborate with Engineering, DevOps, Product, and the Security Engineer track to influence secure architecture decisions and ensure vulnerabilities are addressed at the root cause. Develop and improve offensive security methodologies, tools, and automation to increase efficiency and coverage. AI-assisted testing is a must. Mentor mid-level and junior offensive security engineers, conduct offensive-focused code/design reviews, and help raise the overall security capability of the team. Participate in purple team exercises with the detection and incident response teams to improve defenses based on real attack simulations. Stay at the forefront of offensive security research, emerging threats, and TTPs, and assess their relevance to Toters. Contribute offensive input to security standards, policies, and secure development practices across the engineering organization (you advise; you do not own policy issuance or GRC evidence packs). Support structured disclosure (VDP / researcher reports) through reproduce, rate, de-duplicate, and validate. Key Qualifications Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience. 6+ years of hands-on experience in offensive security, penetration testing, or red teaming. Strong expertise in web application, API, and mobile security testing (Android and iOS). Working knowledge of DexProtector or similar mobile shielding / RASP tooling: what it protects, how testers evaluate residual risk, and how to validate that hardening holds. Advanced proficiency with offensive security tools (Burp Suite, Metasploit, Cobalt Strike or equivalent adversary-emulation platforms, custom tooling, etc.). Proficient in writing robust, reusable scripts and small tools for automation (Python preferred, Bash for quick tasks). Solid experience with cloud security testing (AWS preferred) and infrastructure attack techniques. Proven ability to lead complex security assessments from scoping to reporting and remediation validation. Strong risk assessment and threat modeling skills, with the ability to communicate technical risks clearly to both technical and non-technical stakeholders. Familiarity with SOC 2 and PCI DSS as they apply to offensive work (scoped pentests, application/API/payment-adjacent testing, evidence-quality reporting). This role does not own control design or audit evidence collection. Experience mentoring engineers and influencing cross-team security practices. Excellent written and verbal communication skills in English. Nice to Have Industry-recognized certifications such as OSCP, OSCE, OSEP, CRTO, or PNPT. Experience running full-scope red team or assumed-breach exercises. Experience developing custom exploits, tooling, or automation for offensive security. Knowledge of MITRE ATT&CK and adversary emulation. AI and AI pentesting: testing LLM/agent applications (prompt injection, tool/plugin abuse, data-exfil via agents) and using AI-assisted pentest workflows with mandatory human review. Previous experience in high-scale e-commerce, delivery, or fintech environments, including payment API / tokenization / third-party PSP testing as a tester (not as PCI control owner). Fluency in Arabic and English (French is a plus). What We Offer Competitive compensation package. Discounts on Toters orders. First-class medical insurance. Ready to own offensive security at scale and help build a safer platform for millions across the Middle East? Apply now!

Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you. Key Responsibilities Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth. Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions. Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates. Refine and implement standardized support workflows to enhance efficiency and maintain brand voice. Collaborate with cross-functional departments to provide customer insights that drive product and service improvements. Conduct regular performance reviews and quality assurance audits to maintain high standards of service. Requirements Proven experience as a Customer Service Manager or in a senior leadership role within a support environment. Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace. Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce. Excellent verbal and written communication skills. Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom). Analytical mindset with the ability to interpret data and translate it into actionable strategies. Nice-to-Haves Experience working within a high-growth startup or a SaaS environment. Familiarity with remote team management tools such as Slack, Notion, and Zoom. Previous experience in training and curriculum development for support teams. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Colombia; Mexico; Brazil; Argentina; Costa Rica; Honduras About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a data-driven Performance Marketer to fuel our next stage of growth. In this role, you will be the architect behind our paid acquisition strategy, responsible for managing significant budgets and optimizing campaigns across multiple digital channels. You will go beyond just managing spend—you will analyze the entire funnel to turn data into actionable insights that drive scalable revenue. If you thrive in a fast-paced environment where results are measurable and innovation is expected, this is the place to make a massive impact. Key Responsibilities Design, execute, and manage end-to-end performance marketing campaigns across platforms including Meta, Google, and LinkedIn. Monitor daily campaign performance to optimize bids, budgets, and creative assets for maximum ROI. Conduct continuous A/B testing on ad copy, landing pages, and audience targeting to improve conversion rates. Collaborate with the creative team to develop high-performing visual assets based on quantitative feedback. Analyze full-funnel data to identify bottlenecks and opportunities for growth beyond the initial click. Report on key performance indicators (KPIs) such as CAC, LTV, and ROAS to leadership on a weekly and monthly basis. Requirements 3-5 years of hands-on experience in performance marketing or growth marketing. Proven track record of managing high-volume spend while meeting or exceeding efficiency targets. Mastery of professional advertising tools (Facebook Ads Manager, Google Ads, etc.) and analytics platforms. Strong analytical mindset with the ability to interpret complex data sets and communicate findings clearly. Deep understanding of attribution modeling and the technical aspects of tracking (pixels, API conversions, etc.). Excellent copywriting skills tailored for high-conversion advertising. Nice-to-Haves Experience in a high-growth startup environment. Knowledge of SEO/SEM best practices. Proficiency with automation tools or SQL for data extraction. Experience with video-first platforms like TikTok or YouTube. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a results-driven Performance Marketer to join a growing international team. This is an exciting remote opportunity for a data-oriented marketing professional who thrives on optimizing campaigns, driving customer acquisition, and delivering measurable business outcomes. The ideal candidate has hands-on experience managing paid advertising campaigns across multiple digital channels, analyzing performance metrics, and implementing strategies that maximize return on investment. This role is ideal for professionals looking for a remote performance marketing job with opportunities for growth and long-term career development. Key Responsibilities Plan, launch, and optimize paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other digital channels. Monitor campaign performance and analyze key metrics including ROAS, CPA, CAC, CTR, and conversion rates. Conduct audience research, keyword analysis, and competitor benchmarking to identify growth opportunities. Develop and execute A/B tests for ad creatives, landing pages, and campaign strategies. Collaborate with content, design, and sales teams to improve campaign performance and lead quality. Manage advertising budgets efficiently to maximize return on investment. Prepare regular performance reports and provide actionable insights to stakeholders. Track customer acquisition funnels and identify opportunities for optimization. Stay updated on digital marketing trends, platform updates, and emerging advertising technologies. Support lead generation, demand generation, and revenue growth initiatives. Requirements 2+ years of experience in performance marketing, digital advertising, or paid media management. Proven experience managing campaigns on Google Ads, Meta Ads, LinkedIn Ads, or similar platforms. Strong analytical skills with the ability to interpret marketing data and make data-driven decisions. Experience with analytics tools such as Google Analytics, Looker Studio, or similar reporting platforms. Understanding of conversion tracking, attribution models, and marketing funnels. Excellent communication and collaboration skills. Ability to manage multiple campaigns and priorities simultaneously. Experience in SaaS, eCommerce, B2B, or digital agency environments is an advantage. Proficiency with marketing automation and CRM tools is a plus. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Mexico; Argentina; Brazil; Chile; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a strategic and numbers-driven Head of Paid Media. In this pivotal role, you will be responsible for the vision, execution, and optimization of all paid channels to drive sustainable growth. As a senior leader, you will bridge the gap between creative strategy and technical performance, ensuring every dollar spent translates into measurable impact. This is a high-visibility opportunity for a performance marketing expert to own a significant budget and shape the future of this company’s customer acquisition engine. Key Responsibilities Develop and execute a comprehensive paid media strategy across Search, Social, Display, and emerging channels. Own the global paid media budget, ensuring optimal allocation to meet CAC, ROAS, and LTV targets. Lead and mentor a high-performing team of media buyers and external agency partners. Architect a rigorous A/B testing framework for creative, landing pages, and audience targeting. Collaborate with the Data and Engineering teams to ensure accurate tracking, attribution, and reporting. Partner with the Creative team to brief and iterate on high-converting assets based on performance data. Stay ahead of industry trends, platform updates, and privacy changes (e.g., iOS 14+, cookie deprecation) to maintain competitive advantage. Requirements 5+ years of experience in performance marketing, with at least 3 years in a leadership role. Proven track record of managing multi-million dollar annual budgets with a focus on scaling profitably. Deep technical expertise in Meta Ads Manager, Google Ads, and programmatic platforms. Advanced analytical skills with the ability to translate complex data into actionable insights. Experience managing cross-functional projects and leading both internal teams and external vendors. Strong understanding of attribution modeling and the modern marketing tech stack. Exceptional communication skills and the ability to present performance metrics to executive leadership. Experience in a high-growth SaaS or D2C environment. Familiarity with SQL or data visualization tools (e.g., Tableau, Looker). Previous experience managing high-growth international expansion campaigns. Direct experience with influencer whitelisting and creator-led paid social strategies. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: North Macedonia; Bulgaria; Romania; Serbia; Bosnia and Herzegovina; Slovakia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary As the Head of Paid Media, you will be the strategic architect behind our digital acquisition engine. We are looking for a data-driven leader to take full ownership of our paid media ecosystem, driving scalable growth and optimizing cross-channel performance. This is a high-impact role where you will bridge the gap between creative strategy and technical execution to ensure every dollar spent translates into measurable business success. Key Responsibilities Design and execute comprehensive paid media strategies across search, social, display, and emerging channels. Manage and optimize large-scale budgets to hit aggressive CAC, ROAS, and LTV targets. Lead the end-to-end campaign lifecycle, from initial planning and audience segmentation to creative briefing and technical implementation. Analyze performance data to identify trends, uncover insights, and iterate on campaign tactics in real-time. Collaborate with internal creative and product teams to align messaging with customer personas and landing page experiences. Stay at the forefront of ad-tech trends, platform updates, and privacy regulations to ensure competitive advantage. Requirements 5+ years of experience managing high-growth paid media accounts. Proven track record of scaling monthly budgets while maintaining efficiency and hitting performance KPIs. Deep technical expertise in platforms such as Google Ads, Meta Business Suite, LinkedIn Ads, and TikTok Ads. Strong proficiency in web analytics tools and attribution modeling. Excellent communication skills with the ability to translate complex data into actionable executive insights. Nice-to-Haves Experience working within a fast-paced agency environment. Knowledge of SQL or advanced data visualization tools (e.g., Tableau, Looker). Experience with conversion rate optimization (CRO) and A/B testing frameworks. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: United States; United Kingdom; Spain; Argentina; Colombia; Canada About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a rapidly growing performance marketing agency that partners with ambitious direct-to-consumer brands to scale revenue through data-driven paid acquisition. They combine world-class creative, media buying, and conversion optimization to deliver measurable growth, helping brands consistently increase customer acquisition and profitability. They are looking for an experienced Senior Meta Performance Marketing Manager who can take ownership of paid acquisition strategy, lead creative testing initiatives, and drive profitable growth across multiple client accounts. Job Summary We're looking for a strategic, analytical, and highly results-driven Meta Performance Marketing Manager with extensive experience managing high-spend Meta advertising campaigns. This role goes beyond media buying—you'll own acquisition strategy, creative direction, testing frameworks, reporting, and scaling initiatives that directly impact client growth. You'll work closely with creative, design, video, account management, and leadership teams to develop high-performing campaigns, optimize customer acquisition, and build repeatable systems for sustainable scaling. If you're passionate about direct-response marketing, creative strategy, AI tools, and performance optimization, this is an opportunity to join a fast-paced team where your work directly drives business growth. Key Responsibilities Paid Acquisition & Media Buying Own Meta paid acquisition strategy across multiple client accounts. Build, launch, optimize, and scale Meta advertising campaigns. Manage campaign budgets and allocate spend based on performance. Monitor account performance daily and identify optimization opportunities. Develop audience testing, offer testing, and campaign testing frameworks. Scale winning campaigns while maintaining efficiency and profitability. Conduct ongoing competitor research to identify market opportunities. Creative Strategy Lead creative strategy using performance data and customer insights. Identify winning and underperforming creatives. Develop creative testing roadmaps and experimentation plans. Write high-converting direct-response ad copy. Create compelling offers that improve conversion rates. Produce detailed creative briefs for designers and video editors. Collaborate with content creators and source UGC creators when needed. Work closely with the creative team to improve testing velocity and performance. Landing Pages & Conversion Optimization Build landing pages, advertorials, and product detail pages aligned with advertising campaigns. Analyze funnel performance and identify conversion bottlenecks. Recommend improvements to landing pages and customer journeys. Support ongoing CRO initiatives to improve acquisition efficiency. Reporting & Analysis Track and analyze key performance metrics including: Customer Acquisition Cost (CAC) Cost per Acquisition (CPA) Return on Ad Spend (ROAS) Marketing Efficiency Ratio (MER) Click-Through Rate (CTR) Cost per Click (CPC) Cost per Mille (CPM) Conversion Rate (CVR) Create clear performance reports and strategic recommendations. Present insights during client strategy meetings. Build repeatable reporting systems that support informed decision-making. Leadership & Strategy Develop scalable paid acquisition playbooks and SOPs. Support product launches and promotional campaigns with comprehensive media plans. Conduct account audits and identify scaling opportunities. Mentor junior media buyers where appropriate. Maintain high standards of account quality, strategic planning, and execution. Requirements 5+ years of experience in paid media or performance marketing. Deep expertise managing and scaling Meta Ads campaigns. Proven success growing eCommerce or direct-response brands. Strong understanding of direct-response marketing principles. Advanced knowledge of Meta Ads Manager. Strong analytical skills using Google Sheets or Microsoft Excel. Experience with attribution platforms such as Triple Whale, Northbeam, Hyros, or similar tools. Expertise in creative strategy and performance-driven advertising. Experience building structured testing frameworks. Understanding of landing page optimization and conversion funnels. Excellent copywriting skills for high-converting advertisements. Comfortable using AI tools to improve productivity and campaign performance. Strong communication and client-facing presentation skills. Ability to thrive in a fast-paced, performance-focused environment. Nice-to-Haves Meta Blueprint Certification. Experience in an agency or multi-brand environment managing diverse portfolios. Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy. Previous experience mentoring or leading a team of media buyers. Background in sourcing and managing UGC creators. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: United Kingdom; Canada; United States; Spain; Mexico; Argentina About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a results-driven growth marketing partner specializing in the Direct-to-Consumer (DTC) and e-commerce sectors. With a proven track record of scaling over 150 brands and managing half a billion dollars in revenue, the team provides full-stack services across ads, email marketing, CRO, and customer retention. They distinguish themselves as proactive operators who leverage deep industry expertise and AI-driven infrastructure to deliver lean, profitable growth. By moving beyond "cookie-cutter" solutions, they build custom, data-backed strategies tailored to each brand’s unique customer lifecycle and inventory needs. The company operates with a high-performance, collaborative culture that prioritizes transparent communication and accountability. As a fast-growing scale-up, they function as an integrated extension of their clients' teams, focusing on high-impact execution and measurable revenue boosts. Candidates joining this team will work in a fast-paced, innovative environment where data-driven insights and creative problem-solving are at the forefront of every campaign. Job Summary As the Head of Paid Acquisition, you will be the primary engine driving profitable growth across a diverse portfolio of brands. This is a high-impact leadership role focused on mastering Meta Paid Media to lower acquisition costs, increase scaling efficiency, and build the creative testing systems necessary for predictable revenue growth. You will bridge the gap between media buying and creative strategy, working directly with the CEO and Director of Operations to transform paid social into a powerhouse growth channel. If you are a performance-obsessed strategist who thrives on high ownership and the challenge of scaling high-spend accounts, this role is built for you. Key Responsibilities Own and execute the end-to-end Meta paid acquisition strategy, including campaign setup, optimization, and aggressive scaling. Lead creative strategy by developing briefs, providing direct-response feedback to design teams, and analyzing the performance of hooks, angles, and messaging. Monitor ad account performance daily, adjusting budgets and campaign structures to maintain peak efficiency. Build and refine repeatable systems for creative testing, performance reporting, and conversion funnel optimization. Develop high-converting landing pages, advertorials, and PDPs that align seamlessly with active ad campaigns. Track and report on mission-critical metrics including CAC, CPA, ROAS, MER, and CVR, providing actionable insights to leadership. Conduct competitor research and lead client strategy calls to ensure long-term brand growth and stability. Collaborate with the video editing and design teams to increase testing velocity and identify "winning" creative assets. Requirements 5+ years of proven experience in performance marketing with a deep specialization in Meta Ads Manager. Demonstrated track record of managing and scaling high-spend accounts within the e-commerce or DTC space. Mastery of direct-response metrics (CAC, ROAS, MER, LTV) and attribution tools like Triple Whale, Northbeam, or Hyros. Strong expertise in creative strategy and the ability to write compelling, high-converting ad copy. AI-savvy mindset with the ability to leverage emerging tools for creative and operational efficiency. Analytical decision-making skills with a bias for action and the ability to solve complex funnel bottlenecks. Self-motivated and "hungry" personality, thriving in an environment where compensation is tied to performance and KPI hits. Strong communication skills with the ability to lead client audits and internal strategy sessions. Availability during core business hours (up to 4 PM EST). Nice-to-Haves Meta Blueprint Certification. Experience in an agency or multi-brand environment managing diverse portfolios. Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy. Previous experience mentoring or leading a team of media buyers. Background in sourcing and managing UGC creators. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment. Key Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality. Develop and implement customer service policies, standard operating procedures, and best practices. Handle escalated customer concerns directly to ensure professional and timely resolution. Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements. Analyze customer data and trends to identify opportunities for process optimization. Conduct regular performance reviews, training sessions, and ongoing coaching initiatives. Ensure service standards and company policies are consistently maintained across the department. Requirements 3+ years of experience in customer service, customer support, or customer success roles. Proven leadership or team management experience. Excellent verbal and written English communication skills. Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk). Strong problem-solving and conflict-resolution abilities. Ability to manage multiple priorities in a fast-paced, remote environment. Strong analytical skills with the ability to translate data into actionable insights. A reliable high-speed internet connection and a professional remote work setup. Nice-to-Haves Experience working with international customers and diverse time zones. Familiarity with help center documentation and knowledge base management. Experience in a high-growth startup or scaling tech environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Australia CXG is expanding, and we’re currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs) Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth) to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning Requirements What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world’s most admired brands.