Location: San Francisco (On-Site)
Workplace: OnSite
ABOUT SVIX
Svix is a fast-growing startup building the future of server-to-server communication, starting with webhooks. We build high-quality, scalable, and fast infrastructure trusted by companies like Etsy, TaskRabbit, Brex, and the Fortune 500.
We have a top 1% product & team, our customers love us, and we are working towards building a generation defining developer infrastructure company. We also wrote the spec for webhooks (Standard Webhooks https://www.standardwebhooks.com) which has since been adopted by Google Gemini, OpenAI, Anthropic, and many others.
To support our efforts, we have raised $11M from top investors including a16z and Y Combinator, along with founders and CTOs from companies like GitHub, Segment, Lookout, and Fly.io.
ABOUT THE ROLE
Hey, I'm Tom, the founder and CEO of Svix.
I'm looking for someone smart and ambitious that wants to operate like a founder at a company that provides critical infrastructure to fast growing startups and the Fortune 500 (Etsy, TaskRabbit, Brex, Benchling, Vanta, Drata, and more).
You will work directly with me, engineering and GTM to evolve the product that got us here into one that takes us to $100M ARR and beyond, by establishing our place as the core communication primitive for backends and agents.
This is not some lofty goal, we are actually on track on becoming that. In addition to our ever-growing roster of customers, we also created Standard Webhooks, the spec for webhooks, which has since been adopted by Anthropic, OpenAI, Gemini, MCP, and many others.
I want you to make a high impact on the business, so your focus would be the product roadmap and strategy, and you’ll be expected to prioritize ruthlessly, ship fast, and help define how our product serves AI agents as first-class users.
You won’t be expected to write lengthy PRDs and we don’t want to have a product-engineering divide. We have product engineers on the team that can make many of the tactical product decisions. It’s therefore your job to focus on the direction and to ensure what we build matches what our customers need.
I enjoy working with exceptional people, so if you're the best or on track to being the best I'd love for us to work together.
If this sounds like what you’re after, come join us in person at our San Francisco office and do the best work of your life, surrounded by others doing the same!
GENERAL GUIDELINES
- We like candidates with varied backgrounds - don't be shy, apply!
- Hackers/OSS devs welcome, even without extensive work history. Checkout our OSS repo on Github https://github.com/svix/svix-webhooks.
- Please include a few words on why you'd like to work at Svix.
- All roles are full-time - no students or part-time.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules.
We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer.
This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits.
Reports to:
Senior Product Manager - MNO data
Level
: Senior Manager
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses.
What you’ll do:
Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it.
Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable.
Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality.
Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria.
Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs.
Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions.
Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last.
Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption.
Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow.
Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance.
Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts.
The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice.
Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you.
Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences. You build trust with counterparts you don’t manage, and they want to work with you again.
Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly.
Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required. Enough understanding of large data volumes and databases to judge when analytical simplification is required.
Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus.
Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed.
Experience designing training material that changed how non-specialist colleagues used a data source.
Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders.
Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space.
Comfortable with travel to fragile and post-disaster contexts.
Language Requirement: English.
Language Preferences: French, Portuguese, Swahili or Spanish.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United State
Base Salary:
$107,070
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£70,250
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$
72,550
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of strategic customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What you'll do:
• Collaborate closely with Finance, IT and internal stakeholders to understand business objectives,
and define project scope, goals, deliverables, resource requirements and milestone schedules
for finance-related initiatives.
• Lead cross-functional teams, including developers, QA engineers, system administrators and
business analysts, to deliver IT projects on time, within scope and within budget, from kickoff
through go-live and handover to support.
• Establish project governance: project charters, RACI, steering committees, decision logs and
clear escalation paths, so ownership and decisions are never ambiguous.
• Build and maintain integrated project plans, managing the critical path, dependencies and
milestones across several workstreams and teams.
• Implement project management frameworks (Agile, Scrum, Kanban or hybrid approaches) to
streamline workflows, adapting them to fixed finance deadlines such as month-end, quarter-end
and audit dates.
• Identify manual, repetitive Finance processes and deliver AI-driven process automation: define
the business case, success metrics and controls, run pilots, and track adoption and measured
savings.
• Conduct risk assessments, anticipate blockers, and deploy prompt mitigation or escalation
strategies, maintaining risk, issue and dependency logs, including data quality, security, access-
control, AI-use and regulatory risks specific to financial data and multi-country operations.
• Prepare regular status reports, track KPIs, and maintain transparent communication with
leadership, Finance stakeholders, clients and vendors.
• Monitor project expenditure, forecast resource allocation, and manage third-party vendor
relationships, including statements of work, acceptance criteria and escalations.
• Work directly with engineers and architects on integrations between finance and business
systems, data flows, testing, environments and releases, and challenge technical estimates
when needed.
• Run the change request pipeline, release planning, cutover and go-live coordination, and post-
implementation reviews, and capture lessons learned.
• Develop and deliver training materials and workshops so Finance and IT stakeholders can adopt
new solutions and automations.
• Stay informed about industry trends and emerging technologies, including AI, and apply that
knowledge to improve finance operations and delivery practices.
What we are looking for:
• Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business
Administration or a related field. A master's degree is a plus.
• Proven experience (5 to 8 years) managing IT projects, including technical or digital
transformation projects delivered end to end as the accountable lead.
• Strong project management skills, with the ability to manage multiple projects and workstreams
in parallel, plan critical paths and dependencies, and track delivery through KPIs and risk, issue
and dependency logs.
• Experience setting up and running project governance, including charters, RACI, steering
committees, change control and post-implementation reviews.
• Hands-on experience with Agile, Scrum, Kanban and Waterfall, and ability to run hybrid delivery.
PMP strongly preferred; PRINCE2, CSM or PSM valued.
• Experience owning project budgets and forecasts and governing external development or
integration vendors, including statements of work and acceptance criteria.
• Hands-on experience delivering AI-driven process automation, for example with LLM-based
assistants, document and data extraction, RPA or low-code workflow platforms, including
assessing which processes are good automation candidates, defining controls and managing
pilots through to adoption.
• Experience delivering projects for Finance or other regulated, numbers-driven functions, such as
reporting and analytics, treasury or payments integrations, and payables and receivables
tooling, with an understanding of month-end close, controls and audit needs.
• Strong technical knowledge of the SDLC, cloud and infrastructure, APIs and system integrations,
databases and data pipelines, and testing and release management.
• Proficiency in Jira, Confluence and Microsoft Project, and advanced Excel and PowerPoint for
budget tracking and reporting.
• Exceptional communication and presentation skills, with the ability to convey complex
information to Finance, IT and executive stakeholders, plus leadership without direct authority,
negotiation and conflict resolution.
• Fluent English.
Why join Aleph:
Visible, business-critical impact:
your projects shape how Aleph’s Finance function closes the books, pays and gets paid across 130+ markets. You’ll have direct visibility to IT and Finance leadership.
Real AI automation, not slideware:
you will take AI-driven process automation from business case to pilot to measured savings. That builds one of the most in-demand skill sets in finance technology.
Room to grow:
multi-country, multi-entity programmes, e-invoicing and compliance changes give you the breadth to grow toward programme and portfolio leadership.
A collaborative, inclusive team:
you’ll work alongside Finance, engineering and architecture colleagues who value clear ownership, open communication and different perspectives, in a hybrid set-up based in Madrid.
At the centre of digital advertising:
Aleph partners with TikTok, Amazon, Google and nearly 55 other platforms, so the finance technology you deliver supports one of the world’s fastest-moving industries.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 50,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
OnePay’s Pay Later helps Walmart customers spread out the cost of what they buy, and we’re focused on getting it in front of more of them. This PM owns that growth: finding new places and moments to offer it, and turning interest into customers who start a loan. You’ll partner closely with engineering, analytics, and Walmart-facing teams. It’s a growth role with Walmart-scale distribution, and priorities move fast, so we want someone who would rather ship and measure than plan. You will:
- Own how customers discover Pay Later and start a first loan from places other than checkout
- Lead in-store and wallet provisioning from first test through scaled rollout
- Set demand and conversion targets with analytics, then run experiments against them continuously
- Work with the team building our personalization platform so the right customer sees the right offer at the right moment, and push it to perform for Pay Later
- Ship with Engineering, Design, Risk, and our Walmart partners
You bring
- 3-5+ years in product, mostly at startups, owning a funnel or growth surface end to end. You can tell us what you moved and by how much
- A record of getting things shipped through teams you did not manage, such as platform, data, and partners
- Strong ownership, with experience being a decision maker
- Experience in payments, lending, consumer banking platforms. BNPL helps but is not required
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Denver, Colorado, United States, AMER; USA - Austin (dbt); USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Senior Customer Solutions Architect
About the role
The Senior Customer Solutions Architect (Sr. CSA) owns the technical relationship for our most complex and strategic customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the Sr. CSA makes sure these customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor to some of our largest customers. The Sr. CSA owns the technical narrative after go-live: leading architecture strategy, running executive-level technical conversations, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion.
The Sr. CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR) across a book of larger, more strategic accounts. Beyond their own accounts, the Sr. CSA sets the standard for the CSA team by mentoring teammates, building repeatable playbooks, and shaping how the team works. This is a senior individual contributor role with no direct reports.
Location:
Austin, TX / Denver, CO / New York City, NY (hybrid). This is a full-time position, and candidates must be located in Austin, Denver or NYC and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Customer Adoption and Value Realization
Own the post-sales technical relationship for a portfolio of our most complex, strategic Enterprise accounts, including multi-business-unit and multi-region customers
Set the adoption strategy for each account, and drive optimization and sustained usage of the platform at scale
Introduce new products and features to customer leaders and architects, and shape how they fit into the customer's roadmap
Design enablement programs and workshops for large, distributed customer teams, and turn the best ones into reusable programs for the CSA team
Anticipate churn or contraction risks well before they surface, and lead recovery plans for at-risk strategic accounts, including implementation reviews and healthcheck sessions
Expansion and Growth
Co-lead multi-quarter expansion strategy with the AE across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Shape the account plan and own the technical side of the expansion pipeline, translating executive-level customer initiatives into scalable data workloads and solutions
Lead technical validation of the most complex new workloads, including workshops and, where necessary, proofs of concept (POCs)
Turn successful use cases into repeatable expansion plays that other CSAs can run in their own accounts
Advise on the customer lifecycle, renewals, and commercial structure of large accounts
Technical Strategy and Architecture
Act as the chief technical stakeholder for your accounts after go-live, and the escalation point for the hardest technical questions
Set architecture direction across your accounts, and design cross-product Fivetran and dbt reference architectures that other CSAs reuse
Advise customers' senior architects and data leaders on pipelines, transformation, automation, governance, security, and platform adoption at scale
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases, and raise the quality bar for the team's shared assets
Stakeholder Engagement and Account Planning
Serve as the company's technical voice with senior executives (VP and C-level), while building multi-threaded relationships across technical, operational, and executive stakeholders
Run regular technical cadence calls, executive business reviews, and roadmap sessions
Own Mutual Success Plans and shape Mutual Account Plans with the AE, mapping whitespace across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans, and represent the technical view in account strategy discussions
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, resolving cross-team issues on strategic accounts with minimal direction
Advocate for customer needs internally, and influence the product roadmap and priorities with well-supported customer evidence
Collaborate with technology partners and system integrators (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value on strategic accounts
Partner with CSA leadership to improve team processes, refine assets, and strengthen the knowledge-sharing loop
Technical Leadership Without Direct Reports
Mentor and coach CSAs on technical depth, account strategy, and customer conversations
Take on the most ambiguous and high-stakes customer situations, and bring structure that others can follow
Serve as a go-to expert and sounding board for complex accounts, architecture reviews, and executive-level presentations
Help onboard new CSAs and contribute to hiring by interviewing candidates
Build and share playbooks, reference architectures, and demo assets that raise the performance of the whole team
Thought Leadership
Create and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Represent the company as a technical speaker at customer, partner, and industry events
Work closely with Regional and Product Marketing to support field and industry events, and align field and industry requirements with the product roadmap
What you bring
5+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer, with a track record on large Enterprise accounts
Proven record of owning customer outcomes after the sale, including adoption, renewal, and expansion, with results you can quantify (such as NRR, GRR, or incremental ARR)
Deep technical background, with experience designing scalable data architectures, a strong understanding of modern data warehousing and the analytics stack, and advanced SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes for complex, multi-team organizations
Strong stakeholder management skills across technical and non-technical audiences, and credibility presenting to senior executives
Experience mentoring or coaching peers, and influencing teams and processes without formal authority
A proactive, self-sufficient, and highly organized approach to managing multiple strategic accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment, think on your feet in customer conversations, and bring structure to unclear situations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to customers and events as needed
What Will Make You Stand Out
Hands-on experience with dbt, including large-scale project design; dbt certification is a bonus
Python competency and advanced SQL knowledge
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Experience speaking at industry events or publishing technical content
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$175,000
—
$220,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Are you ready to help lead the future of a galaxy far, far away?
Through our partnership with Disney and Lucasfilm, Star Wars represents legendary storytelling, cultural impact, and deep fan connection. We are looking for a commercially focused, curious, strategic, and driven Brand Manager to help guide the future of Star Wars at Hasbro.
In this role, you will be equal parts business manager, brand strategist, and product strategist. You will oversee global product development for the Star Wars Fan business while partnering with the global commercial teams to drive go-to-market planning, in-year line plan optimization, and profitable, sustainable, market share growth. Our ideal candidate possesses a strong work ethic and an appreciation for the joy that these toys bring to fans around the world. In this critical role, you will partner with cross-functional teams (design & development, packaging, engineering, demand planning, finance) on all phases of product development, business and line planning. As such, the successful candidate will need to be a strategic, high-energy, and collaborative thought leader with an ambitious spirit and curious mind. Creativity, ingenuity, and financial acuity will help you build foundational insights on how to grow the business. We are looking for someone to bring insights on what’s new and cool for our consumer with the ability to help translate those opportunities into new products and experiences for fans.
Successful candidates have a deep appreciation for fandom, pop culture, and storytelling. They are proactive, energetic, collaborative, flexible, creative, analytical, strategic, and decisive - equally comfortable driving big-picture strategy and managing the details required to bring licensed products to market. They also prioritize relationships and the importance of teamwork.
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday - Thursday at Hasbro’s new HQ in Boston, MA. In the interim, this position will be onsite Tuesday - Thursday at Hasbro’s HQ in Pawtucket, RI.
A Day in the Life as a Brand Manager:
Drive brand and product strategy for the Star Wars portfolio, supporting market share growth and long-term franchise health.
Manage global product development and marketing processes, including line planning, portfolio optimization, and lifecycle management across multiple fan segments.
Partner with global commercial teams to support placement with key retailers and ensure the Star Wars product line delivers category leadership worldwide.
Collaborate closely with Disney/Lucasfilm on content strategy, product approvals, and creative alignment.
Stay on the pulse of fan behavior, media trends, and emerging play patterns.
Partner with cross-functional teams - including regional marketing, consumer marketing, design & development, packaging, engineering, sales, demand planning, finance, and costing - to bring Star Wars products and experiences to market.
Translate consumer research, fan insights, market trends, and competitive analysis into clear, insight-driven strategies and stories for internal teams and retail partners.
Collaborate with Brand Marketing Managers and licensing partners on global briefs, brand positioning, and consumer-led marketing activation across digital, retail, and experiential channels.
Own point-of-sale (POS) performance narratives, with a clear understanding of portfolio drivers, risks, and opportunities.
Support go-to-market planning, asset development, and messaging by providing product details, franchise context, and unique selling propositions.
Leverage data and analytics to identify growth opportunities, inform pricing strategies, and balance revenue and margin goals in partnership with sales and finance.
What You’ll Bring:
5 years of experience in consumer goods, brand/product management, business management, or marketing (licensed brands experience a plus).
A strong passion for storytelling, pop culture, and fandom - with the ability to balance creative integrity and commercial outcomes.
Experience working cross-functionally and influencing without authority in a matrixed, global organization.
Analytical and creative strength: comfortable with data, financials, and spreadsheets, while also excelling at ideation and narrative-building.
Experience working with international commercial teams and a strong understanding of omnichannel retail strategy.
Strong communication skills, with the ability to craft compelling business narratives for internal teams, licensors, and retail partners.
A proactive, collaborative mindset and an entrepreneurial spirit balanced with strong organizational navigation skills.
Comfort with experimentation, risk-taking, and challenging the status quo while respecting brand and licensor guidelines.
A commitment to inclusivity, collaboration, and seeking diverse perspectives.
Agility and resilience in a fast-paced, franchise-driven environment.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$124,800
—
$187,300 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote - Paris
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Commercial Account Executive, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote - London
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Commercial Account Executive, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote - SoCal
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Commercial Account Executive, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are excited to welcome a Software Developer to join our new Data Security team here at 1Password, whose mission is to safeguard 1Password’s foundation by designing, implementing, and maintaining cryptographic systems and practices that ensure the confidentiality, integrity, and availability of information across our products.
As part of our Security Department, the Developer will be partially responsible for the underlying cryptography across our products. You’ll build cryptographic libraries and implement the latest algorithms directly into our client applications with security, performance and usability in mind. You’ll develop proof-of-concepts and implement new industry specifications into code. You’ll also conduct code and design reviews to ensure good cryptographic hygiene and standards across our codebase.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 0-2+ years of experience in software development.
- You have a passion for and strong experience with security development best practices, coding standards, and design patterns.
- You have a basic understanding of modern cryptographic algorithms, trade-offs and implementation considerations gained from real world experience.
- You work well in a team environment with positive communications amongst a variety of technical and non-technical stakeholders.
- You have proven experience in implementing testing methodologies and debugging techniques to ensure high-quality code.
- You’re adaptable and resilient, thriving in fast-paced environments with shifting priorities.
Bonus points for:
- Experience with implementing industry standards into new libraries or codebases.
- Experience with Rust and/or Golang, or a demonstrated ability to pick up new languages quickly.
What you can expect:
- Work with a small team of security developers who are specialists in Rust and Golang Security.
- Develop cryptographic or other security libraries to share common security-critical code across our applications.
- Assist in security design efforts or scoping initiatives for new features, particularly with heavy cryptographic components.
- Assess and take appropriate steps to resolve new security vulnerabilities across our applications.
- Implement new security features for the next generation of 1Password.
- Demonstrate leadership in security development and act as a trusted point of contact for management and other developers.
- Work with a variety of teams across our hybrid core architecture, including Design, Product and Product Engineering.
USA-based roles only: The annual base salary for this role is between $100,000 USD and $140,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $85,000 CAD and $119,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
New York City, NY (hybrid). This is a full-time position, and candidates must be located in NYC and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Customer Adoption and Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with AEs to drive incremental ARR through structured expansion plays and a managed expansion pipeline
Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept (POCs)
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$165,000
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in Denver and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Customer Adoption and Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with AEs to drive incremental ARR through structured expansion plays and a managed expansion pipeline
Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept (POCs)
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Asia-Pacific (APAC)
Workplace: Remote
ABOUT THE ROLE
We're looking to expand our customer support team! This team is the first line of support for our customers at Circle. We respond to open support inquiries, solve complex problems, and work directly with our customers and internal teams to help find the best solutions to the trickiest challenges. We're at the point of our journey where we now have a robust support team of over 30 teammates spread across the entire globe, all aiming to make sure our customers are supported as Circle continues to grow.
This is a fully remote, full-time position. Candidates must be available to work 8:00 AM to 5:00 PM IST, Tuesday through Saturday (40 hours per week). This is a requirement of the role.
WHAT YOU'LL BE DOING
- Prioritize customer issues across our email channels.
- Ramp up during an onboarding phase, and eventually provide hands-on support for Circle Plus communities.
- Become an expert on the Circle product, along with our internal staff admin tool.
- Advise creators on practical solutions as they launch and build their communities.
- Troubleshoot a wide range of issues across desktop and mobile browsers, along with our desktop app, Android, iOS mobile apps, and our custom branded app.
- Escalate feedback to inform and improve our product.
- Collaborate with engineers and designers to troubleshoot complex technical issues across live stream, payments, notifications, events, member management, and more.
- Identify trends from customer inquiries to suggest proactive solutions.
- Collaborate with a global team through Notion, Slack, and Zendesk.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong alignment with our values. Find our values on our career page if you haven't read up on them yet.
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 https://magoosh.com/english-speaking/english-proficiency-levels-a-guide-to-determining-your-level/ / ILR Level 5 https://www.govtilr.org/.
- 3+ years of experience in a technical support role, ideally in SaaS.
- Strong written and verbal communication skills.
- You are excited to be a part of a startup with some serious traction, where you will have a strong voice to inform product development and our roadmap.
- You're skilled at understanding and implementing technical workflows at a fast pace.
- You love understanding customer needs, and get satisfaction out of being extremely helpful.
- You are a team player, and thrive in a collaborative work environment.
- You enjoy learning new topics, and are eager to embrace new product developments.
BONUS POINTS
- Experience working with Zendesk. This is the ticketing system we use.
- You've worked in a 100% remote role before, with an international team.
- Experience working with community, payment, live stream, or content-related products.
- Experience with automation and/or Zapier to create workflows.
- Experience troubleshooting application logins and/or Single Sign-On flows.
- Familiarity with troubleshooting API issues.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
Location: Asia-Pacific (APAC)
Workplace: Remote
ABOUT THE ROLE
We're looking to expand our customer support team! This team is the first line of support for our customers at Circle. We respond to open support inquiries, solve complex problems, and work directly with our customers and internal teams to help find the best solutions to the trickiest challenges. We're at the point of our journey where we now have a robust support team of over 30 teammates spread across the entire globe, all aiming to make sure our customers are supported as Circle continues to grow.
This is a fully remote, full-time position. Candidates must be available to work 8:00 AM to 5:00 PM IST, Tuesday through Saturday (40 hours per week). This is a requirement of the role.
WHAT YOU'LL BE DOING
- Prioritize customer issues across our email channels.
- Ramp up during an onboarding phase, and eventually provide hands-on support for Circle Plus communities.
- Become an expert on the Circle product, along with our internal staff admin tool.
- Advise creators on practical solutions as they launch and build their communities.
- Troubleshoot a wide range of issues across desktop and mobile browsers, along with our desktop app, Android, iOS mobile apps, and our custom branded app.
- Escalate feedback to inform and improve our product.
- Collaborate with engineers and designers to troubleshoot complex technical issues across live stream, payments, notifications, events, member management, and more.
- Identify trends from customer inquiries to suggest proactive solutions.
- Collaborate with a global team through Notion, Slack, and Zendesk.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong alignment with our values. Find our values on our career page if you haven't read up on them yet.
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 https://magoosh.com/english-speaking/english-proficiency-levels-a-guide-to-determining-your-level/ / ILR Level 5 https://www.govtilr.org/.
- 3+ years of experience in a technical support role, ideally in SaaS.
- Strong written and verbal communication skills.
- You are excited to be a part of a startup with some serious traction, where you will have a strong voice to inform product development and our roadmap.
- You're skilled at understanding and implementing technical workflows at a fast pace.
- You love understanding customer needs, and get satisfaction out of being extremely helpful.
- You are a team player, and thrive in a collaborative work environment.
- You enjoy learning new topics, and are eager to embrace new product developments.
BONUS POINTS
- Experience working with Zendesk. This is the ticketing system we use.
- You've worked in a 100% remote role before, with an international team.
- Experience working with community, payment, live stream, or content-related products.
- Experience with automation and/or Zapier to create workflows.
- Experience troubleshooting application logins and/or Single Sign-On flows.
- Familiarity with troubleshooting API issues.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
Location: Asia-Pacific (APAC)
Workplace: Remote
ABOUT THE ROLE
We're looking to expand our customer support team! This team is the first line of support for our customers at Circle. We respond to open support inquiries, solve complex problems, and work directly with our customers and internal teams to help find the best solutions to the trickiest challenges. We're at the point of our journey where we now have a robust support team of over 30 teammates spread across the entire globe, all aiming to make sure our customers are supported as Circle continues to grow.
This is a fully remote, full-time position. Candidates must be available to work 8:00 AM to 5:00 PM IST, Tuesday through Saturday (40 hours per week). This is a requirement of the role.
WHAT YOU'LL BE DOING
- Prioritize customer issues across our email channels.
- Ramp up during an onboarding phase, and eventually provide hands-on support for Circle Plus communities.
- Become an expert on the Circle product, along with our internal staff admin tool.
- Advise creators on practical solutions as they launch and build their communities.
- Troubleshoot a wide range of issues across desktop and mobile browsers, along with our desktop app, Android, iOS mobile apps, and our custom branded app.
- Escalate feedback to inform and improve our product.
- Collaborate with engineers and designers to troubleshoot complex technical issues across live stream, payments, notifications, events, member management, and more.
- Identify trends from customer inquiries to suggest proactive solutions.
- Collaborate with a global team through Notion, Slack, and Zendesk.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong alignment with our values. Find our values on our career page if you haven't read up on them yet.
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 https://magoosh.com/english-speaking/english-proficiency-levels-a-guide-to-determining-your-level/ / ILR Level 5 https://www.govtilr.org/.
- 3+ years of experience in a technical support role, ideally in SaaS.
- Strong written and verbal communication skills.
- You are excited to be a part of a startup with some serious traction, where you will have a strong voice to inform product development and our roadmap.
- You're skilled at understanding and implementing technical workflows at a fast pace.
- You love understanding customer needs, and get satisfaction out of being extremely helpful.
- You are a team player, and thrive in a collaborative work environment.
- You enjoy learning new topics, and are eager to embrace new product developments.
BONUS POINTS
- Experience working with Zendesk. This is the ticketing system we use.
- You've worked in a 100% remote role before, with an international team.
- Experience working with community, payment, live stream, or content-related products.
- Experience with automation and/or Zapier to create workflows.
- Experience troubleshooting application logins and/or Single Sign-On flows.
- Familiarity with troubleshooting API issues.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
Location: Asia-Pacific (APAC)
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We're looking to expand our customer support team! This team is the first line of support for our customers at Circle. We respond to open support inquiries, solve complex problems, and work directly with our customers and internal teams to help find the best solutions to the trickiest challenges. We're at the point of our journey where we now have a robust support team of over 30 teammates spread across the entire globe, all aiming to make sure our customers are supported as Circle continues to grow.
This is a fully remote, full-time position. Candidates must be available to work 8:00 AM to 5:00 PM IST, Tuesday through Saturday (40 hours per week). This is a requirement of the role.
WHAT YOU'LL BE DOING
- Prioritize customer issues across our email channels.
- Ramp up during an onboarding phase, and eventually provide hands-on support for Circle Plus communities.
- Become an expert on the Circle product, along with our internal staff admin tool.
- Advise creators on practical solutions as they launch and build their communities.
- Troubleshoot a wide range of issues across desktop and mobile browsers, along with our desktop app, Android, iOS mobile apps, and our custom branded app.
- Escalate feedback to inform and improve our product.
- Collaborate with engineers and designers to troubleshoot complex technical issues across live stream, payments, notifications, events, member management, and more.
- Identify trends from customer inquiries to suggest proactive solutions.
- Collaborate with a global team through Notion, Slack, and Zendesk.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong alignment with our values. Find our values on our career page if you haven't read up on them yet.
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 https://magoosh.com/english-speaking/english-proficiency-levels-a-guide-to-determining-your-level/ / ILR Level 5 https://www.govtilr.org/.
- 3+ years of experience in a technical support role, ideally in SaaS.
- Strong written and verbal communication skills.
- You are excited to be a part of a startup with some serious traction, where you will have a strong voice to inform product development and our roadmap.
- You're skilled at understanding and implementing technical workflows at a fast pace.
- You love understanding customer needs, and get satisfaction out of being extremely helpful.
- You are a team player, and thrive in a collaborative work environment.
- You enjoy learning new topics, and are eager to embrace new product developments.
BONUS POINTS
- Experience working with Zendesk. This is the ticketing system we use.
- You've worked in a 100% remote role before, with an international team.
- Experience working with community, payment, live stream, or content-related products.
- Experience with automation and/or Zapier to create workflows.
- Experience troubleshooting application logins and/or Single Sign-On flows.
- Familiarity with troubleshooting API issues.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
УдалённоseniorIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
Chicago, Illinois; NYC, Remote; San Francisco, California
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorChicago, Illinois; San Francisco, California
ГибридMadrid, Spain
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
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Boston, Massachusetts, United States
УдалённоRemote - Paris
УдалённоRemote - London
УдалённоГеография найма не уточнена
УдалённоjuniorRemote (United States | Canada)
USA - New York (dbt); This is a full-time position, and candidates must be located in NYC and able to work in the office two days a week (Tuesday and Thursday)
Denver, Colorado, United States, AMER; This is a full-time position, and candidates must be located in Denver and able to work in the office two days a week (Tuesday and Thursday)
УдалённоAsia-Pacific (APAC)
УдалённоAsia-Pacific (APAC)
УдалённоAsia-Pacific (APAC)
УдалённоWe collaborate across time zones, are highly async, and like to document a lot; Asia-Pacific (APAC)