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Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration — workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals — SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" Are organized enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity Location This role is based in Tokyo, Japan and there is a 4 day/week in office expectation. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The GTM Strategy & Operations, Frontier team coordinates how Anthropic's research reaches the market: how we run model launches commercially, how we partner with Capacity teams to allocate a finite compute supply across customers and surfaces, and how we translate what the field learns into reads that Research, Product, Finance, and GTM leadership act on. One tangible example of the work this role will contribute to is new model and product introduction: the end-to-end commercial run of a model, product or capability release, from identifying market opportunities to preparing customer cohorts and the field through to the adoption readout that shapes where we go from there. We are hiring for someone who can run a high-stakes cross-functional program where the bar for execution is sky high, author the strategic analysis and readouts executive leadership needs, and create and optimize repeatable methodologies. This role reports to the Global Head of GTM Strategy & Operations, Frontier, and sits at the interface between GTM, Applied AI, Product, Research, Security & Safeguards, Finance, and Compute. Key responsibilities Run launches Serve as GTM DRI for product and model launches: own account selection for pre-launch, coordinate field readiness across scaled pre- and post-sales teams, and run the launch-week operating room with extreme ownership. Synthesize customer adoption signal (usage patterns, migration behavior, qualitative feedback from the field) into actionable reads for executive leadership across the company Design and run the field response loop: how AE, CS, Applied AI and customer response and feedback gets captured, triaged, and routed to the teams who can act on it Evolve the NPI methodology Design and iterate GTM's NPI methodology across both standard releases and managed-access programs, including operating cadence, roles and handoffs with field teams, and the bar for launch readiness Carry the executive reporting cadence for launches: what leadership teams see, how often, and how we make adoption trends legible early as well as retrospectively in a continual sprint environment Partner across the company Act as GTM's primary interface to Product S&O and Research on launch planning, ensuring commercial readiness is sequenced with product / model readiness Work with Sales Strategy & Operations partners, Applied AI, and Customer Success on field execution, ensuring the launch motion lands consistently across segments and regions Partner with Capacity teams on rate limits, provisioning, and capacity planning for account cohorts, assessing capacity-efficiency opportunity and executing against it with customer value at the core Collaborate on protect-play targeting, sequencing, and post-launch competitive response when external launches and ours overlap Minimum qualifications Experience in product operations, PMM operations, release management, management consulting, or GTM strategy & operations Built and run high-stakes, operations-heavy programs with many cross-functional dependencies at a high-velocity product company, with a track record of turning effective heroics into a repeatable, scaled methodology Ability to quickly weigh, select, and execute the balance between business, safety, and repeatability considerations Written for and presented to senior executives; you can produce the readout leadership reads and hold the room with Product, Research, and Finance counterparts Exceptional analytical skills, rooted in data but never without corresponding actionable insights. You can design the metrics and reporting that make a program legible, distinguish signal from noise in a messy week-one read, and work with analytics engineering teams to evolve data design to be fit for purpose A bias toward extreme ownership - you see the gap, you fill it, and you hold the outcome regardless of where the org lines fall Bachelor's degree required Preferred qualifications Strong analytical foundation: SQL and code-level data proficiency, sophisticated modeling in Sheets or Excel, and experience with BI tools (Looker, BigQuery, or similar) Experience at an AI, developer-tools, or API-first company with consumption-based pricing (ideally as well as B2B SaaS) Strong familiarity with, if not direct experience in, commercial roles (sales, rev ops, product marketing) or product management in addition to operations Familiarity with safety, trust & safety, or security-review processes in a product context Demonstrated success operating in ambiguity at a company where the product and the operating model are both changing fast Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Doha, Qatar NetWitness provides advanced threat detection, investigation, and response capabilities that help organizations detect sophisticated threats, investigate incidents, and protect critical IT and OT environments. Job Summary We are seeking a highly skilled Senior Cybersecurity & Operational Technology Specialist to join the NetWitness team and support customers in Qatar and the broader region. This role requires the ability to work in Qatar and provide onsite support to customers as needed, including complex investigations, cybersecurity assessments, consulting engagements and incident response. The role will also support the sales team as a senior technical advisor, helping customers understand NetWitness technologies and services, define requirements, scope engagements and develop technical solutions and proposals. Key Responsibilities Partner with local sales teams to develop technical solutions, proposals and customer engagement plans Lead comprehensive reviews of customer cybersecurity posture across IT and OT environments. Evaluate customer environments to identify vulnerabilities, security gaps, and opportunities to improve cyber resilience. Translate assessment findings into actionable improvement plans, helping customers mature their security defenses. Design and implement secure OT network architectures using segmentation, zero-trust principles, and industry recognized models such as the Purdue Model. Conduct detailed cybersecurity assessments and threat modeling on physical industrial control systems (ICS), SCADA and other OT environments. Develop and execute specialized OT incident response playbooks that prioritize process safety and plant availability. Assist with aligning environments with recognized cybersecurity frameworks, including IEC 62443 and NIST SP 800-82. Develop and maintain OT risk assessments and translate technical findings into actionable risk priorities for customers executive stakeholders. As part of the job, the resource will deliver cybersecurity consulting services both remotely and in-person. Deliver proactive services including compromise assessments, gap analysis, threat hunting, incident readiness reviews and customer training. Conduct digital forensics investigations on endpoints, networks, memory, OT and cloud environments using industry standard tools. Lead incident response engagements, including triage, malware analysis, threat hunting, and root cause determination. Develop forensic reports, timelines, and executive summaries for customers and stakeholders. Develop or customize tools and scripts to improve investigation process. Collaborate with cross-functional teams to mitigate threats and recommend remediation strategies. Provide onsite support to customers in Qatar on short notice and travel regionally or internationally for customer engagements and incident response as required. Mentor junior analysts and contribute to team knowledge-sharing initiatives. Requirements 7+years of cybersecurity experience and significant hands-on experience in digital forensics and incident response. Demonstrated hands-on experience securing or assessing OT/ICS environments, including industrial networks, segmentation, incident response, and security architecture. Strong working knowledge of OT cybersecurity frameworks and standards, including IEC 62443 and NIST SP 800-82. Strong executive-level and customer-facing communication skills, with the ability to translate complex technical findings into business and operational risk. Relevant cybersecurity certifications such as GCFA, GCFE, GCIH, GNFA, GREM, CISSP, CISA, OSCP, or equivalent are strongly preferred. Fluency in English and Arabic (spoken and written). Must currently reside in Qatar or can legally work in Qatar and provide onsite customer support as required.

ESS is an international environmental, social, health, and sustainability consultancy providing advisory services across Africa. We support clients across sectors including mining, energy, infrastructure, agriculture, and industrial development , helping them manage environmental and social risks and deliver projects aligned with national requirements and international standards. We are looking for an Environmental & Social (E&S) Specialist to join our team in Guinea and contribute to the delivery of environmental and social assignments across the country and the wider region. Key Responsibilities Support and contribute to the delivery of Environmental and Social Impact Assessments (ESIAs) , ESMPs, environmental and social due diligence, audits, and compliance assessments. Conduct environmental and social baseline studies, field investigations, site assessments, and monitoring activities. Identify environmental and social risks and contribute to the development of appropriate mitigation and management measures. Support stakeholder engagement activities, including community consultations, meetings with government authorities, and other stakeholder interactions. Prepare and contribute to high-quality technical reports, assessments, presentations, and client deliverables. Monitor compliance with environmental and social commitments, permits, management plans, and applicable regulatory requirements. Support the development and monitoring of Environmental and Social Action Plans (ESAPs) and project-specific management plans. Participate in site inspections and follow up on environmental and social performance during project implementation. Liaise with clients, contractors, local authorities, communities, and other project stakeholders as required. Work effectively with multidisciplinary teams, including environmental, social, engineering, health and safety, and technical specialists. Contribute to technical proposals, bids, and business development activities when required. Support and mentor junior team members and interns where appropriate. Keep up to date with Guinean environmental and social legislation, international standards, and industry best practices. Qualifications & Experience Bachelor's degree in Environmental Science, Environmental Management, Environmental Engineering, Natural Resources, Geography, Social Sciences, Sustainability , or a related discipline. A Master's degree is an advantage. 3–8 years of relevant professional experience in environmental and social consulting or related project environments. Experience in mining, infrastructure, energy, industrial, or development projects is highly desirable. Previous experience working on ESIA, ESMP, environmental and social due diligence, auditing, or monitoring assignments. Experience with fieldwork and stakeholder engagement is required. Technical Knowledge Good understanding of environmental and social risk management. Familiarity with Guinean environmental legislation and permitting requirements . Working knowledge of international E&S standards, particularly: IFC Performance Standards World Bank Environmental and Social Framework AfDB Environmental and Social Safeguards IFC Environmental, Health and Safety Guidelines Equator Principles Strong report-writing, analytical, and research skills. Good proficiency in Microsoft Word, Excel, and PowerPoint. Knowledge of GIS tools such as QGIS or ArcGIS is an advantage. Languages French – fluent/professional proficiency required. English – professional working proficiency is an advantage. Knowledge of local Guinean languages is an asset. Personal Attributes Strong analytical and problem-solving skills. Excellent written and verbal communication. Strong interpersonal and stakeholder engagement skills. Able to manage assigned responsibilities with limited supervision. Comfortable working in the field and travelling to project sites. Strong attention to detail and commitment to high-quality deliverables. Ability to work effectively in multidisciplinary and multicultural teams. Proactive attitude and willingness to continuously develop technical expertise. What ESS Offers Exposure to major projects across mining, infrastructure, energy, and other key sectors . Opportunity to work with international E&S standards and multidisciplinary teams. Professional development and technical learning opportunities. A collaborative and international working environment. Opportunities to contribute to projects supporting responsible and sustainable development in Guinea and across Africa.

Location: Ukraine; Poland; Spain; Portugal; Germany; Romania At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. And now we are looking for a Engineering Manager, Applied AI & Machine Learning Engineering to join us as part of our team. About Role PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. As an Engineering Manager, AI/ML, you will support a cross-functional team of MLE and MLOps engineers working across several AI/ML initiatives. Your primary focus will be resource planning, execution, and people management. You will work closely with project leads, technical leads, functional managers, and product partners to ensure projects are appropriately staffed, plans are realistic, risks are visible, and teams can deliver effectively. You will manage capacity and resource allocation across multiple projects, help coordinate dependencies and priorities, and provide stakeholders with a clear view of delivery progress. Project and technical leads will continue to own product direction and technical decisions. You will also support the career growth and performance of team members. This includes gathering feedback, coaching employees, creating development plans, and contributing to performance, promotion, and compensation reviews. You should have enough AI/ML experience to understand the work, communicate effectively with engineers, and identify technical delivery risks. However, this is not expected to be a hands-on engineering or architecture role. Our Tech Stack & Focus Areas Generative AI & LLMs: Develop and maintain LLM-based solutions for generative features. Classic ML Models: Develop and maintain predictive and classification models for financial data Vector Databases: Implementing efficient storage and retrieval systems for high-dimensional data embeddings. Embeddings: Developing hybrid models to extract insights from diverse data sources. High-Volume Data Management: Engineering systems capable of handling massive, real-time data streams. Work Environment Flexible schedule with participation in team ceremonies and cross-functional collaboration. Time zone: Europe/Kyiv. As a qualified expert, You will: Manage resource allocation and capacity planning across multiple AI/ML projects and operational commitments Partner with project and technical leads to create realistic delivery plans, milestones, and staffing models Maintain a clear view of project progress, dependencies, risks, and resource constraints Help resolve delivery blockers, priority conflicts, and cross-team dependencies Facilitate quarterly and ongoing planning across MLEs and MLOps teams Provide clear delivery and staffing updates to functional managers and other stakeholders Manage and coach engineers through regular one-to-one meetings and career discussions Gather and synthesize feedback from project leads, technical leads, and cross-functional partners Create development plans and support performance, promotion, and compensation review processes Identify team capability gaps and contribute to hiring, onboarding, retention, and workforce planning Foster an inclusive, collaborative, and high-performing team environment Apply Agile, Lean, and Fast-Flow practices to improve team effectiveness and delivery predictability We’re looking for you if you have At least three years of experience in software engineering, AI/ML, or a related field At least three years of experience in people management, engineering management, or technical program leadership Working knowledge of AI/ML modeling, systems and the development lifecycle Experience managing multiple technical projects with shared resources and cross-team dependencies Strong skills in capacity planning, resource allocation, project execution, risk management, and stakeholder communication Experience supporting the performance and career development of technical employees Ability to understand technical discussions and work effectively with MLE and MLOps teams Experience working with distributed or geographically dispersed teams English — Upper Intermediate or higher; Ukrainian — fluent Bonus points Experience managing or supporting MLE and MLOps teams Experience working in a matrix organization with separate people, project, product, and technical leadership roles Experience with planning or allocating engineers across multiple projects Familiarity with production ML, generative AI, semantic search, summarization, prediction, or similar capabilities Familiarity with technologies such as Kubernetes, Docker, Kafka, Airflow, Snowflake, and cloud platforms Experience conducting performance reviews and building employee development plans Experience working with staffing partners, contractors, or blended internal and external teams Experience in fintech, SaaS, market data, or another data-intensive industry What’s in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture. Embrace the opportunity for personal and professional growth Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more. Feel cared about Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Interview Steps: Interview with the recruiter EM & HRBP Interview Technical Interview Final сlient Interview.

Location: South Africa; Philippines; Morocco; Colombia; Argentina About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team. About the company Our client is a results-driven digital marketing agency specifically focused on empowering the skilled trades and home services sectors across North America. The team specializes in bridging the gap between traditional craftsmanship and modern technology by providing comprehensive lead generation, search engine optimization, and custom web development strategies. By focusing on industries like construction, HVAC, plumbing, and electrical, they help local businesses scale their operations and dominate their specific regional markets through high-impact, data-backed advertising. Job Summary We are looking for a high-energy, strategically-minded Project and Growth Manager to bridge the gap between ambitious blue-collar business owners and our expert delivery team. In this role, you aren’t just a task manager; you are a marketing consultant and a trusted partner. You will own a "pod" of client accounts, ensuring every SEO campaign, lead-gen strategy, and web build ships on time and delivers measurable ROI. If you thrive on taking ownership, solving complex problems before they escalate, and identifying new ways to help small businesses grow, this is your opportunity to make a massive impact in a fast-paced agency environment. Key Responsibilities Pod Ownership: Manage the day-to-day success and retention of a dedicated portfolio of clients. Client Translation: Act as the primary bridge between clients and the delivery team, translating business goals into clear, actionable briefs for specialists. Onboarding & Relationship Management: Lead a smooth, confidence-building onboarding process for new clients and maintain proactive, responsive communication as their main point of contact. Project Oversight: Manage timelines and workflows within ClickUp to ensure all work meets high quality standards and is delivered on schedule. Marketing Consultancy: Advise clients across the full digital spectrum, including SEO, Google & Meta Ads, web design, social media, and branding. Growth & Reporting: Analyze performance data to track wins, report results in plain language, and identify upsell opportunities that align with client growth goals. Requirements Agency Experience: 2+ years of experience in account management, project management, or client success specifically within a marketing agency environment. Digital Marketing Fluency: A strong working knowledge of SEO, paid lead generation (Google & Meta), web design, and social media management. Tool Proficiency: Advanced hands-on experience with ClickUp for project management and CRM tools for client tracking. Communication Mastery: Fluent, native-level spoken and written English with the ability to lead confident, high-stakes video calls with North American business owners. Consultative Instincts: The ability to look past a task list and identify what will actually move the needle for a client’s bottom line. Organizational Excellence: Naturally organized with the ability to juggle multiple accounts, deadlines, and shifting priorities without losing focus. Nice-to-Haves Industry Context: Prior experience working with or for the trades / blue-collar industries. Technical Depth: Advanced, deep-dive understanding of SEO algorithms or Meta Ad architecture. Sales Background: Previous experience in sales or business development to help facilitate account expansion. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Yerevan, Armenia Description: Digitain is looking for a Senior Project Manager who will be responsible for planning, leading, organizing, and motivating Agile and Hybrid Project and/or Product Teams. The successful candidate should demonstrate the ability to manage multiple concurrent projects in a fast-paced environment across multiple business units. Responsibilities: Define project scope and schedule/delivery timeline while focusing on regular, incremental, and timely delivery, both short-term and long-term (including roadmaps) Organize and lead project/product status update meetings (including but not limited to framework ceremonies) generating and maintaining sufficient project, team, and company-level records & institutional memory Prepare and distribute progress reports (in and out of regular delivery periods) Manage risks and issues within the team and across different business units Correct deviations from plans, re-plan, and re-define if and when required Perform forward delivery planning for assigned projects/products Assist in team development while holding teams accountable for their commitments, removing blockers to their work Leverage organizational resources to improve capacity for project/product work Mentor and develop team members, and manage efficiency by providing clarity, predictability, and transparency in day-to-day project management Be aligned and closely collaborate with the Product Owner/Product Manager in managing customer/client expectations for project/product deliverables, managing stakeholder communications (internal & external), and helping to implement an effective system of project governance Assist in defining and managing a well-defined project management process and lead ongoing process improvement initiatives to implement best practices for Agile Project Management Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team and value for the company Requirements: Proven understanding of software development life-cycle models as well as expert/in-depth knowledge of both Agile and traditional project management principles/practices and the ability to blend them together in the right proportions to fit a project and business environment A proven track record of successfully implementing software or web development projects using Agile methodologies including (ideally) 4+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams Prior experience with Lean/Agile methodologies with enterprise-level software development projects Experience overseeing multi-function project/product teams with at least 10-15 team members including Developers, Product Owners, Business Analysts, and QA Engineers Balanced business/technical background BA or BS or equivalent experience is required; MA or MS is a plus Very effective interpersonal skills including mentoring, coaching, collaborating, and team building Strong analytical, planning, and organizational skills with an ability to manage competing demands In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence from internal and external stakeholders Proven ability to lead software development projects and ensure objectives, goals, and commitments are met Solid understanding of and demonstrated experience in using appropriate tools (Jira or equivalent, Microsoft Project, Visio, and all Office Tools) Excellent oral and written communications skills and experience interacting with both business, technical and IT individuals at all levels including the executive level Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

Location: Warsaw, Poland; Kraków, Poland We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. [PL] Poszukujemy Inżyniera ds. Budowy i Wydawania Oprogramowania, który pomoże usprawnić nasz proces budowania i wdrażania gier oraz narzędzi. Na tym stanowisku będziesz ściśle współpracować z zespołami programistycznymi oraz zapewnienia jakości w celu rozwoju i optymalizacji procesów tworzenia oprogramowania, a także zwiększenia niezawodności naszych usług budowania. Zakres obowiązków Wsparcie i rozwój procesów programistycznych, na których kluczowy zespół polega w codziennej pracy nad grami (Ciągła Integracja / CI, weryfikacja i wdrażanie kompilacji, wydajność, stabilność itp.); Analiza wydajności systemu budowania, diagnozowanie i rozwiązywanie problemów związanych z kompilacją oraz wdrażaniem oprogramowania, a także współpraca z zespołami inżynierskimi w celu zapobiegania ich występowaniu w przyszłości; Utrzymywanie narzędzi do kompilacji w aktualnych wersjach przy jednoczesnej koordynacji aktualizacji z innymi zespołami; Recenzowanie proponowanych rozwiązań oraz kodu pisanego przez innych członków zespołu; Aktualizowanie dokumentacji procesów oraz instrukcji konfiguracji; Dbanie o wydajność i łatwość utrzymania systemu budowania oprogramowania; Utrzymanie i rozwój narzędzi platformowych; Aktywny, bezpośredni udział w procesie tworzenia gier w ramach dodatkowej roli. Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. [PL] Wymagania Doświadczenie w programowaniu i debugowaniu w języku C++; Dobra znajomość podstaw informatyki (algorytmy, struktury danych, systemy operacyjne); Znajomość systemów kontroli wersji (Perforce, Git, SVN); Znajomość narzędzi Gradle lub Xcode; Bardzo dobre zdolności analityczne oraz umiejętność rozwiązywania problemów; Silne umiejętności komunikacyjne; Dobra znajomość języka angielskiego w pismie; Samodzielność, umiejętność pracy w zespole oraz wysoka etyka zawodowa; Motywacja do ułatwiania pracy innym poprzez zwiększanie efektywności zespołu i usuwanie barier technicznych. Mile widziane Doświadczenie w programowaniu w językach: Python, C#, TypeScript; Doświadczenie z narzędziami do automatyzacji budowania oprogramowania oraz CI/CD (np. TeamCity, Jenkins); Doświadczenie z narzędziami do zarządzania konfiguracją oraz Infrastructure as Code (np. Terraform, Ansible, Puppet itp.); Doświadczenie w administracji systemem Windows oraz znajomość PowerShell; Doświadczenie w pracy w środowiskach macOS i Linux; Doświadczenie z technologiami chmurowymi, w szczególności AWS; Doświadczenie w zarządzaniu gałęziami kodu i ich scalaniu; Doświadczenie w tworzeniu i wydawaniu aplikacji mobilnych; Doświadczenie w współpracy z wewnętrznymi oraz rozproszonymi zespołami inżynierskimi w oparciu o metodyki zwinne (Agile). Benefits [EN] Medical Care package MyCafeteria system - including Multisport card and more Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling English or Polish language classes Sensibly flexible working hours Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings [PL] Pakiet opieki medycznej System MyCafeteria – w tym karta MultiSport i wiele więcej Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Lekcje języka angielskiego lub polskiego Elastyczne godziny pracy (w ramach potrzeb projektu) Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne

Location: Belgrade, Serbia We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. Requirements Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. Benefits Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Breakfasts, snacks and fruits available during the day, tea and coffee machines

Location: Yerevan, Armenia We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. Requirements Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. Benefits Working with an international team of world-class professionals on exciting and challenging projects; Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events; Medical Care package; Sensibly flexible working hours; Breakfasts, snacks and fruits available during the day, tea and coffee machines; Friendly team and a family-like environment; Additional benefits – care bonus to cover health, educational and safety needs.

Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING: - 4+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated OTE (On-Target Earnings) range is $166,000-$185,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. As a Senior Copywriter on our brand creative team you’ll craft compelling and impactful copy that brings our brand to life across all channels. Your work will engage and inspire our global community, helping users understand and embrace Phantom the next generation of digital finance. This is a general opening, based on your fit and marketing experience you could be working on projects across product, partnerships, brand, content, influencer, and experiential marketing. There will be a lot of space to conceive, own and drive initiatives with 20M+ monthly active users, Phantom is a rare opportunity to impact the experience of people at scale. RESPONSIBILITIES - Lead creative development of impactful copy, concepts, and campaigns across both product and brand marketing, ensuring alignment with our brand voice, tone, and creative direction. - Create high-quality marketing copy for all digital channels including website, email, social media, push notifications, in-app communications, blogs, newsletters, and press releases. - Generate innovative content ideas and conceptualize creative campaigns that drive brand engagement and align with business goals, ensuring that each piece of content is strategically designed to capture attention and deliver measurable impact across all channels. - Ensure brand consistency by maintaining our tone of voice across all communications, fostering a cohesive and unified user experience. - Oversee quality control to ensure messaging meets the highest standards, and optimize processes for efficiency and productivity to meet company-wide copy needs. - Collaborate with cross-functional teams (including product, design, and engineering) to develop narratives that engage audiences and align with Phantom’s broader strategic vision. - Stay up-to-date with industry trends, audience insights, and competitive landscape to ensure our messaging stays relevant, fresh, and innovative. - Use data-driven insights to optimize copy performance and refine messaging, ensuring maximum impact and user engagement. - Adapt quickly to changes in business needs and audience preferences, ensuring the copy reflects evolving trends and demands. QUALIFICATIONS - 5+ years of experience as a Copywriter or in a similar creative role, with a strong portfolio that demonstrates excellence in writing for digital marketing and brand communications. - Exceptional writing and editing skills with a keen eye for detail, tone, and voice. - Strong ability to adapt copy across different formats while maintaining consistency. - Excellent communication and storytelling abilities to convey product benefits effectively - Understanding of marketing principles and digital marketing tactics - Familiarity with data analytics tools and performance metrics to refine messaging. - Experience in the cryptocurrency, fintech, or tech industry is a plus, but not required. - A passion for creativity and innovation, with a solid understanding of how compelling storytelling drives engagement and action. - Proven ability to influence cross-functional teams without formal authority The target base salary for this role will range between $140,000 to $188,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features. The team is trusted to respond when production services need support, including through rotational on-call, incident response and urgent operational escalations. You will be empowered to define and lead technical initiatives, helping identify and proactively drive improvements in process, technology and production operations supporting millions of users. This Staff individual contributor role carries broad technical ownership: a recognized expert and hands-on system architect whose decisions shape reliable production services across multiple partner teams. The ideal candidate brings deep full-stack engineering and production experience, strong automation instincts, cloud/container operations expertise, incident leadership, and curiosity for using AI-assisted workflows to improve operational quality, release confidence and delivery speed. Responsibilities: Lead application operations and production support for internal and public-facing services in AWS and container environments, with focus on availability, resiliency, scalability, performance and security. Define and evolve production operations architecture, readiness standards and reusable patterns for services/features, including automation, monitoring, runbooks, rollback plans and operational acceptance criteria. Architect and scale tools, scripts and automation frameworks across API/service telemetry, release validation and operational readiness to reduce toil and improve incident response. Establish CI/CD operational gates, production validation practices and governance mechanisms that improve release confidence, scalability and engineering velocity. Advance observability, event correlation and operational metrics using service health signals, automation health, release risk indicators, dashboards and alerts that reduce MTTD and MTTR. Partner with SRE, data services, CI/CD, service engineering, platform hosting, product and business teams to shift reliability left and improve shared ownership of production quality. Lead performance, capacity, infrastructure modernization and cost optimization for services using AWS, Kubernetes, EKS/UKS, autoscaling and related cloud patterns. Use AI-assisted and agentic tools, such as Codex, Claude, Cursor or similar, to accelerate development, operational automation and production-signal analysis. Provide rotational on-call support and improve incident workflows using Slack, JIRA, ServiceNow, BigPanda and related escalation systems; lead RCA and systemic fixes for recurring production issues. Key Qualifications: Staff-level hands-on engineer equally comfortable with software development, systems engineering, production operations and service architecture. System Architect and full-stack engineer who connects customer experience, application behavior, APIs, data flows, infrastructure and operational controls into resilient designs. Proven ability to define operational standards, quality gates, reusable frameworks and governance practices across teams. Independent technical leader who influences cross-functional partners, mentors engineers and drives adoption of scalable practices. Strong systems-thinking and troubleshooting depth across runtime, cloud, Kubernetes/EKS/UKS, network, observability, release and incident layers. Required Skills: Distributed service architecture and operations, Unix/Linux systems internals, networking, TCP/IP, HTTP/HTTPS, DNS, load balancing and API troubleshooting. AWS service operations, including ALB, Route 53, API Gateway, Lambda, RDS, DynamoDB, ElastiCache and Java/API services. Containers and orchestration, including Docker, Kubernetes, EKS/UKS and Fargate. Automation and software development in Python, Go or Java; source control and configuration management using GitHub/Git, Ansible, Chef or similar. Infrastructure as Code and CI/CD using Terraform, CloudFormation, Jenkins, Spinnaker or comparable tooling. Observability, incident management and collaboration tooling such as Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA and ServiceNow. Strong communication skills with the ability to adjust messaging by audience, translate complex technical issues for cross-functional business partners, and articulate both technical detail and customer/business impact. Data reporting, analytics or operational data platforms such as SQL, MySQL, Oracle, Snowflake or big data systems. AI-assisted development or agentic engineering workflow experience using tools such as Codex, Claude, Cursor or similar. Experience: BS degree or equivalent in Computer Science, Software Engineering or related technical area. 10+ years operating and supporting services in production environments at scale. 5+ years AWS Cloud experience deploying, tuning and operating Java/API services. Hands-on incident management experience, including on-call, incident coordination, stakeholder communications, RCA and corrective-action tracking. Payment processing, commerce, entitlement, wallet, fraud or financial systems experience is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $199,400 — $299,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render is building a channel partnerships program from the ground up, and we're hiring our first Head of Revenue Partnerships to lead it — reporting to our VP of Revenue. You'll build Render's relationships with development agencies, PE firms, and — over time — systems integrators, to help Render customers who are migrating off competitive platforms, or who are pursuing new builds with Render. WHAT YOU'LL DO - Map partner types — agencies, PE firms, SIs — and determine which are the best fit for Render's product and customer base. - Build relationships with execs at partner firms to understand their priorities, pricing, and delivery models. - Develop commercial agreements with partners to co-sell Render alongside their own services, to both existing and net-new customers. - Develop Render-specific narrative and enablement materials: decks, pilot frameworks, ROI overviews. - Design co-marketing models with partners — customer dinners, digital campaigns, conferences, and joint events. - Work with our technology partner team to build a co-sell motion for large & enterprise accounts. - For partners with a portfolio model, like PE firms, design scaled activation programs — webinars, cohorts, office hours — that drive Render adoption across many portfolio companies at once, without requiring 1:1 touch on every account. - Drive the creation of new pipeline for both Render and the partner, and own the path from first engagement to partner-qualified referral to closed revenue. - Set up the operating rhythm of each partnership: regular engagement cadences, co-sell activity, and a clear, repeatable path from first call to referral. - Partner closely with Render's internal Sales and Delivery/CS leaders to align on how reps and partners work together, keep deal registration and pipeline hygiene clean, and avoid channel conflict with internal teams - Define and report on success metrics for the channel, evolving from early engagement signals toward pipeline and revenue impact as the program matures. - Build out a team of partner managers over time, dedicated to each partner type. WHAT WE'RE LOOKING FOR - 10+ years of experience in B2B partnerships, sales, GM/general management, or solutions engineering roles, ideally at a B2B SaaS, Infra or PLG company. - A generalist with strong seller DNA — someone who is outcomes-obsessed and comfortable being measured on pipeline creation, deal influence, and revenue, not just relationship-building. - Comfort building a program without a playbook: you can hypothesize, run small experiments, and iterate quickly rather than waiting for a fully-formed process. - Real experience working with solutions partners, agencies, or SIs — ideally in co-sell, referral, or partner-sourced revenue motions. - A proven record of getting deals done — willingness to travel, get in front of partners in person, and find creative ways to keep partners engaged and motivated. - Strong cross-functional operating skills — you'll work daily with Sales, Delivery/CS, Product Marketing, and Legal, and need to build trust and alignment across all of them. - Comfort operating at the executive level, both with partner leadership and internally at Render. - A technical enough orientation to credibly engage with developer-focused partners and speak to how AI is changing the questions partners are asking. NICE-TO-HAVES - Experience building or scaling a channel program at an infrastructure, dev-tools, or other PLG-motion company. - Familiarity with partner/ecosystem tooling such as Crossbeam, or experience running account mapping and pipeline reviews jointly with external partners. - Experience navigating the emerging AI SI / AI consulting partner category. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Remote; Seattle, WA; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. We're looking for a Designer, Growth (Product Marketing) to sit at the intersection of brand, performance marketing, and generative media. This is not a brand systems or campaign concepting role — it's a high-volume, output-driven design role. You'll own the visual execution of paid and performance marketing across video, motion, and static formats, producing assets that are on-brand, well art directed and built to convert. You'll report to the Creative Director of Product Marketing. Your work will directly shape how people first encounter and engage with Runway's products. That means producing scroll-stopping video ads, designing static and animated assets for paid social and display, and using generative tools — including Runway's own — as a core part of how you work. You'll partner closely with product marketing, growth, and creative teams, and you'll be measured on craft, throughput, and performance. WHAT YOU'LL DO - Design and produce high volumes of performance marketing assets across video, motion, and static formats — paid social, display, YouTube and beyond - Use Runway to ideate, create and iterate on video and image assets that are on-brand and well art directed — not just technically functional - Own the visual execution of ad creative from concept through final delivery, working from briefs or generating your own directions when needed - Produce motion graphics and animated ads that communicate product value quickly and compellingly - Partner with the Product Marketing and growth team to develop integrated ad concepts where copy and design work together - Build and iterate on creative variants for A/B and multivariate testing — adapting formats, hooks and visual treatments based on performance data - Maintain a consistent visual language across all performance touchpoints without letting assets feel templated or stale - Collaborate with product marketing on go-to-market launches, translating new product capabilities into visual stories that resonate with target audiences - Hands-on experience designing for the major paid channels (Meta, YouTube, LinkedIn, etc) with fluency in each platform's native specs, aspect ratios and ad formats, and a real point of view on what works where. - Own updates to GTM assets and templates, keeping them current and on-brand across campaigns. Bring hands-on experience building and automating deck design systems, so our presentations stay consistent without manual rework each time. - Contribute to a growing library of on-brand design components, motion templates and generative prompting strategies that raise the team's overall output velocity WHAT YOU'LL NEED - 4+ years of experience in performance marketing design, motion design, or a related role at a tech or consumer company - A portfolio that shows range across video ads, motion graphics and static performance creative — with clear evidence of craft and art direction judgment, not just execution - Strong motion design skills — you're fluent in After Effects, Premiere, or equivalent, and can produce polished animated and video assets independently - Solid graphic design fundamentals — typography, layout, color — applied to high-converting ad formats, not just editorial or brand work - Hands-on experience using AI image and video generation tools with an art director's eye — you know how to prompt, iterate and finish work that looks intentional - Comfort with performance data — you can look at creative metrics and know what visual changes to make next - Ability to operate at high velocity across multiple simultaneous campaigns without sacrificing quality - Experience working closely with growth marketers and product teams in a fast-moving environment - Experience in AI, creative tools or developer-adjacent products is a strong plus Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Product Manager Waterloo, ON Build what’s next for players. We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment. We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and drive meaningful impact inside one of the world’s most recognized gaming companies. We are seeking a hands-on Product Manager to own product discovery, strategy, prioritization, and execution for new mobile and web experiences. In this role, you will identify new product opportunities, speak directly with users, analyze product behaviour, define new features and initiatives, and manage the product opportunity pipeline from early exploration through launch and iteration. You will work closely with Design, Engineering, and Marketing to turn ambiguous ideas into clear product direction. You will represent the voice of the user, establish what success looks like, and help the team decide what to build, why it matters, and how we will know whether it worked. Responsibilities Define and evolve the product vision, strategy, roadmap, and opportunity pipeline for new mobile and web experiences. Identify and validate new product opportunities through user interviews, surveys, behavioural data, market research, competitive analysis, and rapid experimentation. Develop a deep understanding of user needs, motivations, behaviours, and pain points, and represent the voice of the user throughout product development. Translate user insights, business opportunities, and technical possibilities into clear product initiatives, feature concepts, product briefs, requirements, and success criteria. Evaluate and prioritize opportunities based on user value, strategic alignment, expected impact, confidence, development effort, technical risk, and speed to learning. Own product planning and the development pipeline, including roadmap prioritization, task creation, sprint planning, progress tracking, and maintaining alignment across the team. Partner closely with Design and Engineering to take products and features from early concept through prototyping, development, launch, measurement, and continuous improvement, balancing short-term learning with long-term product quality. Define product goals, key performance indicators, measurement frameworks, and analytics requirements before features are launched. Live directly in the data to analyze acquisition, onboarding, activation, engagement, retention, conversion, and other key user behaviours. Develop hypotheses and lead structured experiments, including prototypes, concept tests, usability studies, A/B tests, and staged product releases. Use quantitative and qualitative insights to evaluate product performance, identify opportunities, and recommend whether to iterate, scale, reposition, or stop an initiative. Partner with Growth Marketing to connect audience insights, acquisition performance, onboarding, engagement, and retention into a cohesive product-growth strategy. Lead cross-functional product discussions, resolve trade-offs, identify dependencies and risks, and maintain alignment across internal and external stakeholders. Communicate product strategy, priorities, decisions, progress, results, and recommendations clearly to engineers, design, marketing and leadership. Establish scalable product-development practices, including discovery methods, opportunity assessment, prioritization frameworks, planning rhythms, decision records, and post-launch reviews. Requirements 5+ years of product management experience, including significant ownership of consumer-facing mobile, web, social, gaming, marketplace, or other digital product experiences. Bachelor's Degree or equivalent practical experience. Proven track record of taking new products, features, or major initiatives from early discovery and validation through launch and iteration. Strong product-discovery skills, including experience planning and conducting user interviews, synthesizing qualitative research, testing concepts, and identifying unmet customer needs. Strong analytical and quantitative skills, with hands-on experience using product analytics and business-intelligence tools to analyze funnels, cohorts, engagement, retention, and product performance. Ability to work directly with data using SQL or an equivalent analytical workflow, with enough fluency to independently investigate questions and validate hypotheses. Experience defining product goals, KPIs, instrumentation requirements, experiment plans, and success criteria. Demonstrated ability to translate ambiguous opportunities into clear product strategies, roadmaps, requirements, and actionable plans. Strong prioritization and decision-making skills, including the ability to evaluate trade-offs between user value, business impact, speed, technical complexity, and long-term maintainability. Experience working closely with designers and engineers to deliver high-quality products in an iterative development environment. Strong understanding of modern consumer product development, including user-centred design, experimentation, agile delivery, and metrics-informed iteration. Strong written, verbal, facilitation, and presentation skills, with the ability to communicate complex product decisions clearly to technical and non-technical audiences. Ability to operate independently, create structure, and maintain momentum in an ambiguous, technically complex, and fast-moving zero-to-one environment. Strong user and customer focus, with the judgement to balance experimentation and speed with trust, privacy, usability, accessibility, and long-term product quality. Bonus Experience building social, community, communications, or network-driven consumer products. Experience in gaming, mobile games, entertainment, or another highly engaged digital consumer category. Deep knowledge of player behaviours, gaming culture, online communities, and industry trends. Experience as a founding, first, or sole product manager on an early-stage product team. Experience with real-time or social product capabilities such as messaging, presence, notifications, activity feeds, groups, identity, discovery, or recommendations. Experience developing product-led growth loops involving invitations, referrals, sharing, re-engagement, community participation, or network effects. Advanced experience with SQL, experimentation platforms, data visualization, statistical analysis, or product analytics tools. Experience building scalable and localized consumer experiences for diverse international markets. Experience working on trust and safety, privacy, moderation, parental controls, or other sensitive consumer-platform considerations. Experience launching a new consumer product through private testing, beta, soft launch, and broader market release. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $124,100 — $174,100 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Dubai Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We’re seeking an exceptional Customer Success Manager with deep expertise in the UAE private sector enterprise landscape to lead our most strategic accounts across these dynamic markets. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of private sector organizations in Saudi Arabia and the United Arab Emirates. WHAT YOU'LL DO STRATEGIC CUSTOMER PARTNERSHIP - Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from our AI solutions. - Build deep, trusted relationships with senior enterprise stakeholders, including CXOs, VPs, Directors, and digital transformation leads. - Develop comprehensive success plans tailored to each organization’s mission, digital strategy, budget cycles, and unique constraints. - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction. - Define and track success metrics aligned with private sector priorities: ROI, revenue growth, operational efficiency, cost savings, and innovation outcomes. AI ADOPTION & IMPLEMENTATION LEADERSHIP - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling. - Lead secure AI implementation projects in complex enterprise environments, including sensitive systems and on-premises deployments. - Navigate the unique challenges of UAE private sector AI adoption: legacy system integration, data sensitivity, regulatory compliance (UAE Labour Law, Saudi business regulations), and cultural considerations. - Create and execute change management strategies to drive user adoption and value realization across diverse enterprise workforces. - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value. - Drive contract renewals and account growth by consistently delivering value and building trusted relationships. CUSTOMER ADVOCACY & PRODUCT INFLUENCE - Serve as the voice of UAE private sector customers within Cohere, advocating for features and capabilities that address regional enterprise needs. - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, Arabic language support, and ethical AI. - Contribute to the development of UAE-specific enterprise offerings, implementation playbooks, documentation, and best practices. - Share customer insights to inform Cohere’s regional go-to-market strategy and positioning. - Represent Cohere at regional business forums, industry events, and enterprise roundtables. YOU MAY BE A GOOD FIT IF REQUIRED EXPERIENCE - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or private sector contexts. - At least 3-5 years working directly with UAE enterprises across industries such as finance, healthcare, logistics, or technology. - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines. - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments. - Experience developing and executing customer success strategies, QBRs, and executive engagement programs. - Deep understanding of how UAE enterprises evaluate, procure, and govern technology solutions. - Fluent Arabic and English language proficiency—essential for working across regional markets. - Strong knowledge of regional business culture, including relationship-building practices and hierarchical decision-making processes. REGIONAL EXPERTISE - Understanding of the UAE business environment: free zones, mainland companies, and multinational operations. - Knowledge of relevant regulations: UAE Labour Law (Federal Decree Law No. 33 of 2021), Saudi business regulations, and data protection frameworks. - Familiarity with national initiatives: Saudi Vision 2030, UAE Digital Transformation Strategy, and Smart Dubai. - Experience with regional cloud strategies and security frameworks. NICE TO HAVE - 3+ years specifically managing GenAI, LLM, or conversational AI implementations. - Experience with UAE enterprise digital transformation initiatives. - Direct experience with regional defense, financial services, or healthcare sectors. - Background in management consulting, systems integration, or digital transformation consulting for regional clients. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.     Why This Role Is Important to Arcadia Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions. On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base. On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement. We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative,  a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions. The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests. What Success Looks Like In 3 months Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders  In 6 months Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting Be a credible, independent presence in front of the customers or partners tied to your engagement Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement In 12 months      Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work  Actively identify and pursue opportunities for automation, scalability, and reuse across your work Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading What You'll Be Doing Technical Analytical Delivery Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments) For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership Build dashboards, provider scorecards, registries, self-service reporting tools, benchmarking views, and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own Program and Project Management Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage Lead cross-functional analytic initiatives that span multiple teams or engagements Customer and Cross-Functional Partnership Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly Partner with Customer Management, Growth, Product, Technical Operations, and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product , rather than defaulting to whatever's asked Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications Team Contribution Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out What You'll Bring Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it Healthcare data experience — claims and/or clinical data, with value-based care familiarity Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight Comfortable adopting AI tooling as a standard part of an analytical workflow For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat. Would Love For You To Have Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap Dashboarding experience — QuickSight or a comparable BI tool Enough quantitative/ML fluency to build models and hand them to a Data Science team for training Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc. Direct experience with clinical quality or accreditation registries Prior experience with state Medicaid programs or similar large government health programs Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account Experience working within a prime contractor or partner structure on shared delivery Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence Experience with data governance or data-product/monetization considerations Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process. What You'll Get Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science Employee driven programs and initiatives for personal and professional development A flexible, remote-friendly company with personality and heart Competitive compensation and strong benefits, including Flexible Time Off The opportunity to: Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve Senior Analyst: $125,000 – $145,000 a year Lead Analyst: $145,000 – $170,000 a year About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.