Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Staff Product Designer
- Location: Espoo, Uusimaa, Finland
- Department: Product Management
- Reports to: Product Design Director
- Employment type: Permanent
- Workplace model: Hybrid (3 days / week in office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
This is the kind of project designers wait years for. You'll be the design lead and hands-on builder on one of the most exciting products we're working on: a largely greenfield space where AI and LLMs meet serious data intelligence and where the problems are genuinely hard, the kind nobody has solved before, because the product itself is new territory. We can't say much more here (some things we build, we keep quiet about) but if the idea of turning cutting-edge intelligence into something people can actually use makes your fingers itch, this is it. You won't inherit a design system or a roadmap but you'll shape both. And you won't do it alone: we're building a world-class design team from a small core and early hires like you set the bar for everyone who comes after. This role is for a builder, an IC who gets their energy from making things, not managing them
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES:
- Own design end to end for the product: from fuzzy problem to research to concept to polished, shipped UI. No handoffs, no "that's another team's job."
- Get out of the building (or into the ground station). Talk to users regularly, watch how they work and turn what you learn into design decisions everyone can get behind.
- Make the complex feel simple. Take AI, LLM and data-heavy workflows and turn them into experiences that feel obvious in hindsight.
- Prototype fast and often. Test ideas with real users and real data before we commit engineering time and kill your darlings when the evidence says so.
- Work elbow to elbow with engineers, data scientists and product. You're in the room when problems get framed, not just when screens get requested.
- Set the design foundations. As one of the first designers on this product, you'll shape the patterns, quality bar and ways of working that everyone after you builds on.
- Push the craft. Sweat the details, raise the bar on every release and give (and take) sharp design feedback.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Your craft is genuinely top-tier and your portfolio proves it. Sharp UX thinking, beautiful execution, obsessive attention to detail. We'll look closely so bring work you're proud of down to the last pixel.
- You've designed for data products, ML or AI, and you have opinions about it. You know what makes these experiences tricky and you've wrestled with at least some of it in real work.
- You've shipped design work that actually changed something. Adoption went up, churn went down, customers stopped swearing at the product. You can tell us what happened after you hit publish, ideally with numbers.
- You're a bit obsessed with users. Nobody has to send you to talk to customers; you're already there, asking awkward questions and coming back with your assumptions rearranged.
- You get a kick out of messy, ambiguous problems. There's no playbook here, half the time nobody knows what the answer is yet, and that's exactly where you do your best work.
- You own your stuff. The wins, sure, but also the faceplants. You'll tell us what went sideways, what you learned and what you'd do differently, without us having to drag it out of you.
- You make things happen without being asked. No design ops, no ticket queue, no waiting for permission. You spot what's needed, rally the right people, and ship.
NICE TO HAVES:
- You've designed in a properly technical environment, elbow to elbow with engineers or scientists, on systems with real complexity under the hood.
- Satellites genuinely excite you. If you've ever fallen down a Wikipedia rabbit hole about Earth observation at 1am, we should talk.
APPLICATION PROCESS:
- Recruiter screen
- Hiring Manager Interview
- Portfolio Review
- Assignment + Panel interview
- CPO interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Basel, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Act as the main point of contact for end users with IT related issues, requests or questions
Occasionally provide meeting and conferencing support to the top-level management in a corporate environment
Carry out tasks related to IMAC requests (install, move, add and change IT equipment)
Thorough documentation of all end user interactions in the ITSM system (ticketing tool)
Actively contribute to the knowledge database
Resolve software, hardware and device issues reported by the end users
Support the troubleshooting of connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephony system
Remote access solution (VPN) implementation and support
Escalate service issues when required
Communication with end users as required, keeping them informed of ticket progress
Advise and train staff on computer operations and software applications
Requirements
Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
Windows OS (Windows 7 & 10)
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices
Basic knowledge of
Active Directory
Exchange
ITIL certification is an advantage
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
A service-oriented mindset and always striving to deliver on tasks and projects
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Fluent German and English (written and spoken) communication skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native, building products that make complex financial experiences intuitive, fast and trustworthy.
We're a product-minded engineering team. Our engineers don't just implement requirements: they work closely with Product and Design to understand the problem behind them, challenge assumptions, shape solutions and measure whether what we ship actually improves the experience for our clients.
The opportunity
- We're looking for a Senior React Native Engineer who thinks like a product builder.
- You'll work across engineering, product and design to turn real client problems into thoughtful mobile experiences, comfortable starting with an ambiguous problem rather than a perfectly defined specification.
- You'll own features end-to-end, from understanding the problem and shaping the solution through implementation, launch and iteration, using data and client feedback to drive improvements.
- You'll build high-quality experiences in React Native across a financial product where responsiveness, reliability and trust matter, whether improving product discovery, creating trading experiences, or simplifying journeys.
- You'll partner closely with Product and Design, contributing engineering perspectives early in the product-development process rather than waiting for finished requirements.
- You'll work with APIs and real-time data to create responsive, data-rich mobile experiences, making thoughtful decisions around state management, rendering, performance and architecture.
- You'll operate with the ownership and versatility of a product engineer, comfortable wearing multiple hats and moving between product problems and technical challenges.
- You'll help raise the product-engineering bar across Consumer Mobile through technical discussions, code reviews, collaboration and by demonstrating strong product ownership.
What you bring
- Strong React Native experience. You've built and shipped meaningful production applications using React Native and are comfortable making architectural and implementation decisions across a modern mobile codebase.
- A product-building mindset with strong product judgment. You start with the client problem rather than the ticket, understand what we're actually trying to solve, know when to challenge requirements or simplify solutions, and work with Product and Design to turn ambiguous requirements into strong engineering solutions.
- Evidence of product impact. You can explain not only what you've built, but why you built it and what happened afterwards. You're comfortable using metrics, experimentation and client behaviour to evaluate the impact of your work.
- End-to-end ownership. You're comfortable working across the lifecycle of a feature: discovery, technical design, implementation, launch, measurement and iteration.
- Comfort with data-rich applications. You've worked with APIs and dynamic or real-time data and understand the engineering considerations involved in turning that data into responsive client experiences.
- Close collaboration with Product and Design. You enjoy working directly with designers and product managers, see building great products as a shared responsibility, and communicate effectively in written and verbal English across a globally distributed team.
- Versatility and AI proficiency. You're comfortable moving beyond a narrowly defined engineering remit, use AI tools (Cursor, Copilot, Claude, etc.) thoughtfully to move faster while retaining ownership of engineering decisions and quality, and thrive in environments where you wear multiple hats.
- A track record of taking loosely defined product problems and turning them into features or products that delivered measurable client impact.
Nice to have
- Experience building products in fintech, trading, crypto, payments or another financial technology environment.
- An understanding of how trading, investing or financial products work and an interest in the problems our clients are trying to solve.
- Experience with real-time or streaming data and building interfaces where information changes rapidly.
- Experience working across both mobile and web, bringing valuable perspective from broader frontend or product-engineering work.
- Experience in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design.
- Native mobile experience in Swift or Kotlin and an understanding of when dropping below the React Native layer is the right engineering decision.
- Experience improving application performance, responsiveness and reliability across a range of mobile devices.
- A background in taking loosely defined product problems and turning them into products or features with measurable client impact.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Vancouver, BC
Lead Product Manager, Enterprise Services Management
The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world.
Asana is building its next major business line: Service Management, powered by AI agents and tightly integrated with Asana’s Work Graph. This is a 0→1 opportunity to define how IT, HR, and Support teams resolve work, automate workflows, and connect tickets to projects in a modern, AI-native platform. We’re looking for a hands-on, highly entrepreneurial Lead PM who combines deep product craft with customer obsession, technical fluency, and strong go-to-market instincts. This person will help incubate a new business from scratch, partner directly with customers, and drive the product and GTM strategy required to build the next scalable product at Asana.
This role is ideal for someone who loves ambiguity, builds quickly, learns from customers, and has experience shaping AI agentic workflows, IT/service automation tools, or adjacent enterprise SaaS products.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Drive the 0→1 strategy and product vision by helping define the 3-year product strategy for Asana’s ESM business, including differentiation through AI agents, automations, and deep workflow integrations, and establishing Asana’s “right to win.
Partner deeply with customers by spending significant time validating pain points, co-developing workflows, and translating insights into clear MVP scope, an iterative roadmap, and measurable outcomes.
Build and launch an AI-native MVP, prioritizing a focused set of capabilities that solve real customer problems and collaborating closely with engineering, design, and UXR to build reliable, technical AI systems.
Drive cross-functional GTM by partnering with Sales, Channel, PMM, and CS on positioning, pricing, packaging, early lighthouse accounts, and working with channel partners to refine migration and onboarding experiences.
Operate with startup-level hustle and high velocity, breaking down ambiguous problems, shipping iteratively, validating quickly, learning from real usage, and staying scrappy and passionate about the 0→1 stage.
About you
10+ years of Product Management experience
, with demonstrated success building AI-driven platforms, automation systems, service workflows, or enterprise SaaS products; experience with multi-agent systems, LLM-powered workflows, or AI operations is a plus.
Strong 0→1 builder
— you’ve built and scaled new products or incubations before and operate with urgency, resourcefulness, and creativity, pushing through ambiguity.
Technical systems thinker
, comfortable going deep on architecture, flows, and tradeoffs with engineering, and able to reason about integrations, identity systems, workflow engines, and AI agent behavior.
Customer-centric
, thriving in customer conversations and translating qualitative insights into sharp product decisions; energized by solving real operational pain.
Commercially and GTM savvy
, equally comfortable in customer pitches, channel partner discussions, and pricing conversations as you are writing PRDs; skilled at positioning and selling into both mid-market and enterprise.
Communication and collaboration:
exceptional communicator with crisp writing, clear storytelling, and the ability to persuade across engineering, design, sales, and executive stakeholders while bringing clarity to ambiguity.
Growth mindset and AI-first thinker
, curious, adaptable, and eager to leverage emerging technologies to elevate product experiences and internal workflows.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $211,000 - $240,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco
Lead Product Manager, Enterprise Services Management
The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world.
Asana is building its next major business line: Service Management, powered by AI agents and tightly integrated with Asana’s Work Graph. This is a 0→1 opportunity to define how IT, HR, and Support teams resolve work, automate workflows, and connect tickets to projects in a modern, AI-native platform. We’re looking for a hands-on, highly entrepreneurial Lead PM who combines deep product craft with customer obsession, technical fluency, and strong go-to-market instincts. This person will help incubate a new business from scratch, partner directly with customers, and drive the product and GTM strategy required to build the next scalable product at Asana.
This role is ideal for someone who loves ambiguity, builds quickly, learns from customers, and has experience shaping AI agentic workflows, IT/service automation tools, or adjacent enterprise SaaS products.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Drive the 0→1 strategy and product vision by helping define the 3-year product strategy for Asana’s ESM business, including differentiation through AI agents, automations, and deep workflow integrations, and establishing Asana’s “right to win.
Partner deeply with customers by spending significant time validating pain points, co-developing workflows, and translating insights into clear MVP scope, an iterative roadmap, and measurable outcomes.
Build and launch an AI-native MVP, prioritizing a focused set of capabilities that solve real customer problems and collaborating closely with engineering, design, and UXR to build reliable, technical AI systems.
Drive cross-functional GTM by partnering with Sales, Channel, PMM, and CS on positioning, pricing, packaging, early lighthouse accounts, and working with channel partners to refine migration and onboarding experiences.
Operate with startup-level hustle and high velocity, breaking down ambiguous problems, shipping iteratively, validating quickly, learning from real usage, and staying scrappy and passionate about the 0→1 stage.
About you
10+ years of Product Management experience
, with demonstrated success building AI-driven platforms, automation systems, service workflows, or enterprise SaaS products; experience with multi-agent systems, LLM-powered workflows, or AI operations is a plus.
Strong 0→1 builder
— you’ve built and scaled new products or incubations before and operate with urgency, resourcefulness, and creativity, pushing through ambiguity.
Technical systems thinker
, comfortable going deep on architecture, flows, and tradeoffs with engineering, and able to reason about integrations, identity systems, workflow engines, and AI agent behavior.
Customer-centric
, thriving in customer conversations and translating qualitative insights into sharp product decisions; energized by solving real operational pain.
Commercially and GTM savvy
, equally comfortable in customer pitches, channel partner discussions, and pricing conversations as you are writing PRDs; skilled at positioning and selling into both mid-market and enterprise.
Communication and collaboration:
exceptional communicator with crisp writing, clear storytelling, and the ability to persuade across engineering, design, sales, and executive stakeholders while bringing clarity to ambiguity.
Growth mindset and AI-first thinker
, curious, adaptable, and eager to leverage emerging technologies to elevate product experiences and internal workflows.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $205,000 - $230,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. adjoe Ads is our programmatic in-app advertising platform that seamlessly connects advertisers and publishers through direct integration of our Android and iOS SDKs. Every ad decision happens in under 200ms across 10 million daily users, powered by real-time bidding algorithms and user quality prediction models that match the right ad to the right user at the right moment.
Where 50 Billion Daily Predictions Begin
The User Experience team is the origin point of adjoe Ads. Everything the system knows about a user, every prediction the ML models make, every bid placed in an auction. It all starts with code this team ships.
The team owns two responsibilities. On the SDK side, a native Kotlin and Swift code runs inside hundreds of publisher apps. It participates in 120 million daily auctions, renders ad creatives across multiple formats, and captures the behavioral signals that power 50 billion predictions per day. The constraint that defines this work: you're executing inside someone else's app, on someone else's device, with zero tolerance for instability. Every ad impression has to feel native and fast to the user.
On the analytics side, the dashboards, investigation tools, and data frameworks that turn raw data into decisions: real-time revenue performance across active campaigns, infrastructure cost visibility, and data quality assessments. If a number matters to the business or to engineering, this team makes it accessible.
Your Mission & Who We Are Looking For:
- Kotlin & Android Internals Expertise: You will own the core development and optimization of the adjoe Ads SDK, which runs inside hundreds of publisher apps. We are looking for someone with 8+ years of Android experience (or 3+ years specifically in SDK/library development) who works primarily with Kotlin and has a deep understanding of Android lifecycles, ProGuard/R8, and multithreading to ensure zero tolerance for instability on millions of devices.
- High-Performance Network Design: You will collaborate with backend teams to design APIs and capture behavioral signals that power 50 billion daily ML predictions. You need a strong track record in API design, maintaining strict backward compatibility for thousands of external integrators, and working with high-performance networking protocols like gRPC, Protobuf, Wire, and OkHTTP.
- Resource-Constrained Optimization: You will ensure every ad impression feels native and fast while participating in 120 million daily auctions. You must know how to design for minimal footprint, optimizing battery impact and memory usage, as your code executes directly inside someone else’s app and device.
- Data-Driven Observability: You will monitor, debug, and maintain SDK reliability at scale across millions of global users. You will leverage observability and data tools—including Sentry, Kibana, and AWS (S3, QuickSight, Athena)—to track errors, investigate SDK behavior, and turn raw data into clear engineering decisions.
- Build Automation & Delivery: You will maintain and improve our CI/CD pipelines to guarantee efficient, reliable SDK delivery. This requires hands-on experience with Gradle and GitLab CI to automate the testing, building, and packaging of our mobile libraries.
- Plus – AdTech & Low-Level Systems: It is a major plus if you bring experience in ad-tech or programmatic advertising (aligning products with IAB specifications). Additionally, experience with NDK/JNI (C/C++ interop on Android) or parallel iOS development experience is highly valued to help support our cross-platform ecosystem.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Lisbon
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior People Generalist
- Location: Portugal, Lisbon
- Department: Local subsidiary
- Reports to: CEO, ICEYE Portugal & indirect line to Global Head of People Operations
- Employment type: Permanent, full-time
- Workplace model: hybrid (office-first)
Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
You are the face of People Operations for ICEYE in Portugal and the first line of defence for all country-specific people matters. ICEYE's Global HR Operations team (the second line) designs the global frameworks, tools and data standards; you own their local tailoring and practical execution — while ICEYE Portugal builds two very different organisations at once: a Lisbon Center of Excellence hiring software, AI and space engineers, and a satellite production facility ramping manufacturing, integration and test teams through 2027. Your mission: ICEYErs in Portugal are engaged and supported so they can deliver better business results.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Employee experience & local HR operations
- Serve as the primary point of contact for local employees on benefits, policies and employee lifecycle events, providing timely and accurate responses in line with global standards.
- Handle individual cases for relocation and onboarding, including preparation of local employment contracts and country-specific documentation.
- Manage local third-party HR providers (payroll vendor, benefit brokers) and the local practicalities of off-boarding, meeting all legal requirements and exit procedures.
- Act as the first point of contact for standard employee relations cases, handling practicalities locally and consulting Global HR Operations on complex issues.
Payroll, data & compliance
- Audit payroll data in the HRIS and ensure accurate local processing in collaboration with the in-house team and the local payroll vendor.
- Maintain accurate employee records in the HRIS and related systems: data integrity, confidentiality and compliance with local and global data privacy regulations.
- Stay on top of Portuguese employment law — including the specifics of an industrial site (shifts, safety-adjacent policies, collective frameworks where applicable) — and keep all HR activity compliant, with clear documentation of local processes and policies.
- Coordinate the personnel security clearance process with the local security officer for roles that require it.
Global alignment & people programmes
- Act as the go-to person for the CEO on HR matters, escalating complex issues to the Global HR team when necessary.
- Tailor and execute global frameworks locally — levels, salary bands, performance management, wellbeing, L&D — so they work for both the Center of Excellence and the factory population.
- Identify opportunities to automate local HR tasks with Global HR Operations, adapting global ways of working to local legal standards while preserving ICEYE's culture.
- Assist managers and leads as the organisation adds its first layers of management.
Talent Attraction
- Act as the bridge between the global Talent Attraction team and local hiring needs in Portugal: oversee local TA processes, keep hiring moving at the right speed and step in with hands-on support when needed.
- Support local employer brand building and the channels that feed it, including university partnerships and the local tech and industrial talent networks.
WHAT WE’RE LOOKING FOR
Must haves:
- 8+ years of progressive HR experience covering both talent acquisition and HR generalist/business partner work.
- Strong working knowledge of Portuguese labour law, local benefits and market HR practice, with a track record of creating compliant HR policy documentation.
- A hands-on approach with high attention to detail in contract management, local onboarding and the management of local third-party providers.
- Track record hiring technical/engineering profiles and industrial or manufacturing profiles; you personally source and close candidates.
- Strong analytical skills and high emotional intelligence to handle sensitive individual employee relations cases, with the wisdom to escalate complex issues.
- Comfort with HRIS (e.g., HiBob) and ticketing systems, using data to audit payroll and maintain source-of-truth records.
- Exceptional communication in Portuguese and English, able to bridge global ICEYE standards with local needs and influence both local leadership and the global team.
- A proactive, service-oriented mindset that stays effective in a fast-scaling environment, adapting global policies to local contexts without losing speed.
Nice to haves:
- Experience taking a site from roughly 20 to 100+ people.
- HR experience in manufacturing, aerospace, defence or another clearance-relevant industry.
- Experience introducing or running HRIS and ATS tooling in a growing company.
- AI-native sourcing, screening and HR-automation practices.
- Experience in a subsidiary of an international group, balancing local ownership with global frameworks.
APPLICATION PROCESS
- TA Screening
- HR interview
- CEO interview (on-site)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Korea
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems.
Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently.
Key Responsibilities
- Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes.
- Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team.
- Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution.
- Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance.
- Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently.
- Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization.
- Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness.
- Track hardware inventory and coordinate on device replacements and repairs.
- Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly.
- Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed
- Stay eager to learn, take on special projects, and grow into broader IT support responsibilities.
Qualifications
- Professional proficiency in English, and Japanese or Korean.
- 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus.
- Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace.
- Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows).
- Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus.
- Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues).
- Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams.
- A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: Kansas City, Missouri, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
As a
Data Center Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will include supporting the data center’s IT infrastructure by troubleshooting and resolving hardware issues, performing hardware and network diagnostics, carrying out physical repairs, and ensuring the smooth operation of critical systems. This is a shift-based role and may also require occasional travel between data center locations.
You will work
onsite
in our
Kansas City, Missouri
data center location.
Your responsibilities will include:
Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center's IT infrastructure across all compute, storage, and networking platforms.
Collaborating effectively with internal teams and external contractors to address technical and operational challenges across the data center floor.
Installing, upgrading, and decommissioning hardware based on operational requests, change requests, and project requirements.
Managing and maintaining the connectivity of fiber optic cables, copper patch cords, and structured cabling in accordance with Nebius standards and documentation.
Planning, executing, and monitoring regular IT tasks — including preventive maintenance, break/fix activities, and routine deployments — to maintain and improve data center infrastructure operations.
Supporting the Return Merchandise Authorization (RMA) process by assisting with hardware identification, fault documentation, and coordination with the DC Diagnostic & RMA team, in accordance with established Nebius procedures.
Developing and maintaining clear, accurate documentation including hardware configurations, troubleshooting guides, maintenance logs, and operational runbooks.
Collaborating with cross-functional stakeholders including shift leads, infrastructure engineers, and DC management to ensure work is completed to standard and on schedule.
Participating in shift-level technical tasks and project execution as directed by the Senior DC Technician or Lead DC Technician.
Monitoring and reporting on the status of assigned work items, incidents, and hardware tasks through Nebius ticketing and operational systems.
We expect you to have:
Hands-on experience diagnosing and resolving server hardware issues in a production or enterprise data center environment.
A solid understanding of data center operations, server architecture, and network equipment principles.
Basic proficiency in the Linux operating system and familiarity with command-line tools for system identification, log review, and basic diagnostics.
Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cabling.
Proficiency with standard documentation and productivity tools including spreadsheets, with the ability to maintain logs, records, and operational reports.
A proactive, responsible, and quality-focused approach to work with a strong commitment to safety and process adherence.
Core Physical Requirements:
Ability to stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Ability to safely lift, carry, and position equipment weighing up to 50 pounds unassisted, and heavier loads with appropriate team-lift protocols or mechanical aids.
Comfortable working at heights including ascending and descending ladders, raised platform equipment, and elevated data center infrastructure.
Ability to work in confined spaces such as under raised floors, within enclosed rack enclosures, and in cable management pathways.
Comfortable working in environments with variable temperatures, including cold aisle containment zones and active cooling infrastructure.
Manual dexterity sufficient to handle small form-factor components, precision cabling, and fine connector installations.
Visual acuity sufficient to read equipment labels, small-form-factor interface indicators, and detailed wiring diagrams in variable lighting conditions.
Ability to push or pull equipment carts, server sleds, and wheeled infrastructure weighing up to 500 pounds on level surfaces.
It will be
an added bonus
if you have:
Valid Driving License
Project planning skills
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$30
—
$42 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Expert 2 to join our Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in.
Responsibilities
In this role, you’ll:
Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel.
Communicates basic concepts to customers with appropriate empathy and urgency
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement). Contributes to Knowledge articles.
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years of experience
Experience with account reconciliation or data analysis, including technical troubleshooting skills
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard, on-call rotation weekend and holiday hours
Ability to diplomatically address customer concerns and provide feedback
Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Strong problem-solving skills and critical thinking
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Proficiency with Excel, SQL, database queries, ZenDesk
Experience with Salesforce, Zuora or other financial management software
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
About the Role
We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies.
You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else.
Responsibilities:
End-User IT Support
· Provision, configure, and deploy laptops and workstations for employees.
· Support users with hardware, software, and connectivity issues.
· Install and maintain operating systems, applications, and security updates.
· Troubleshoot Microsoft Windows and productivity tools.
· Provide onsite and remote support to employees.
Smart Office Systems
· Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions
· Routine morning systems checkup
· Coordinate with vendors, service providers, our own expert team when necessary.
Documentation
· Maintain accurate documentation of systems, procedures, and support activities
Required Skills & Qualities
· Genuine interest in technology and learning new systems.
· Good communication skills and professional customer service attitude.
· Ability to explain technical concepts to non-technical users.
· English proficiency, Russian- and Greek- abilities would be nice
· Driving license and own car for extra mobility when needed
Technical Requirements
Experience with some of the following is desirable:
· Microsoft Windows administration.
· Active Directory user management.
· Laptop and desktop hardware support.
· Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
· Video conferencing platforms and meeting room systems.
· Access control, Face ID, or CCTV systems.
· Mobile device support.
Nice to Have
· Ability to diagnose issues methodically rather than relying solely on documentation.
· Experience supporting users in a corporate environment.
· Exposure to enterprise IT systems.
· Experience with ticketing systems.
· Knowledge of cybersecurity best practices.
We offer
· Competitive salary
· Professional and international working environment
· Opportunity for professional growth and development
· Best office in Paphos
· 21 days of paid annual leave
· 40 working hours of paid sick leave per year
· Public holidays in accordance with the Cyprus Public Holiday calendar
Location: Remote in Europe; London, UK; San Francisco Bay Area
Workplace: Remote
We're looking for an experienced Support Engineering leader to manage and grow the Support Engineering function at Sanity. This is a high-impact role at the intersection of technical depth and customer obsession. You will lead the team that helps developers and enterprise customers unlock the full power of Sanity's platform, align with Customer Solutions teams to reduce time to value for customers, and feed critical product and user insights back into the product and engineering org.
At Sanity.io http://Sanity.io, we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
Reporting to the VP of Customer Solutions, the Director of Support Engineering role owns the entire Support function end-to-end - from the people and processes to the tooling and metrics. You will lead a globally distributed Support Engineering function, including Support Engineering managers and their teams who work daily with some of the world’s most technical and demanding developer teams. You bring a proven track record of scaling support organizations at developer-first SaaS companies, a strong technical foundation, and the leadership instincts to build a team culture rooted in customer empathy and engineering excellence.
What you would do:
Lead daily support engineering operations
- Own the end-to-end support engineering function, including queue management, triage, SLA adherence, and escalation paths across time zones.
- Partner closely with Engineering, Solution Architecture, and Customer Success to drive resolution on complex technical escalations — especially for enterprise customers.
- Stay closely connected to individual tickets and patterns, acting as a knowledge broker to unblock the team and maintain quality at scale.
Build and evolve support infrastructure
- Define and own the tooling, workflows, runbooks, and internal knowledge base (Atlas) that power the support function.
- Identify systemic issues through support signals and translate them into actionable product feedback — acting as the voice of the developer in Product and Engineering discussions.
- Set and track the metrics that matter: CSAT, first response time, MTTR, escalation rate, and deflection — and continuously improve them.
Hire, coach, and develop the support engineering team
- Attract and retain a high-performing global team of support engineers with deep expertise in Sanity's platform, APIs, and developer ecosystem.
- Define clear career progression frameworks and provide ongoing coaching, feedback, and growth opportunities for every member of the team.
- Build a culture of technical curiosity, customer empathy, and continuous learning.
Collaborate cross-functionally and shape support strategy
- Partner with leadership to set the long-term support strategy aligned to Sanity's growth trajectory and enterprise customer base.
- Work closely with Product and Engineering during launches and major releases to ensure the support team is prepared and feedback loops are tight.
- Represent the support function in cross-functional planning, headcount discussions, and customer escalations involving executive stakeholders.
ABOUT YOU:
- Based in: North America or Europe
- 7+ years in technical support or support engineering, with at least 3 years in a leadership or management role
- Proven experience building, growing, and scaling a support engineering team at a developer-first or API-driven SaaS company
- Strong technical foundation — comfortable reading code, debugging API integrations, and understanding headless architectures and content delivery infrastructure
- Outstanding executive presence and communication skills, both written and verbal, with the ability to translate complex technical issues for diverse audiences
- Data-driven approach to team performance: you use metrics to identify trends, set priorities, and drive measurable improvement
- Structured and organized, with strong attention to detail and the ability to manage competing priorities across a globally distributed team
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive stock options program and location-based salary
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role
Cloudflare is hiring a Workday Analyst, People Operations to support Workday production needs for People teams. This role will handle tier 1 and tier 2 business-as-usual (BAU) tickets, routine Workday updates, EIBs, and HR reporting. You will be a key connection point between HR stakeholders and the HRIS team, helping resolve day-today Workday issues while escalating complex configuration, process, and security questions through the right review paths. This role is a good fit for someone with hands-on Workday experience who wants to grow deeper in Workday reporting, business processes, security, and functional HCM support while helping HR Operations build stronger inteam Workday capability
What You'll Do (Required)
Triage and resolve BAU Workday tickets; escalate complex issues to HRIS with clear documentation
Reassign tasks, rescind and cancel transactions, and correct routine transactional errors
Create BP notifications and make small BP adjustments under HRIS governance
Create, test, and run EIBs for approved HR operational needs Build and maintain HR reports; make minor field additions and route larger reporting work to HRIS
Apply Workday security awareness when supporting reports, business processes, EIBs, and data changes
Build audit reports that flag missing employee data, compensation anomalies, and potential access or dataquality issues
Partner with the HR Data Governance partner on data standards, field classification, audit findings, and appropriate data use
Use Workday security, reporting, and process knowledge to strengthen HR Operations team capability and reduce dependency on senior HRIS resources for routine requests
Document process corrections, including when and how to resend transactions Support training for international People Ops teams on standard Workday processes and ticket submission
Experience Required:
2–4 years of hands-on Workday experience in reporting, production support, business processes, security, and functional HCM support
Working knowledge of Workday security concepts, including domain security, security groups, and how security affects report fields and data visibility
Experience creating and updating Workday reports Strong troubleshooting skills and clear written communication
Ability to explain Workday issues and process requirements to HR stakeholders in a practical, easy-tounderstand way Interest in building deeper
Workday expertise across HCM, payroll, time tracking, absence, compensation, and benefits
Preferred Experience:
EIB experience
Business process configuration experience, including notifications and approvals
Experience building audit and data-quality reports
Experience partnering with data governance and compliance teams on standards, access reviews, and audit findings Experience supporting international HR teams
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a resilient, high-energy Sales Development Representative to join a fast-growing sales and lead generation powerhouse. In this role, you won't just be making calls; you will be the engine driving growth for a diverse portfolio of clients by connecting them with their ideal customers. This is a remote-first position designed for a hunter who thrives on high-volume outreach, enjoys the art of persuasion, and is eager to master the craft of B2B sales in a supportive, fast-paced environment.
Key Responsibilities
Execute a high volume of daily outbound prospecting activities, including 100+ phone calls, strategic emails, and LinkedIn outreach.
Identify, engage, and build rapport with key decision-makers across various industries.
Qualify leads against rigorous, client-specific criteria to ensure high-quality pipeline.
Schedule qualified meetings and appointments for Account Executives and client teams.
Maintain meticulous records of all prospect interactions and data within CRM systems.
Conduct independent research to identify new market opportunities and potential customers.
Collaborate closely with management to refine outreach strategies and optimize campaign performance.
Represent clients with professionalism, acting as a seamless extension of their brand.
Requirements
Proven experience in logistics, manufacturing, supply chain, print & design, printing, or a closely related industry.
Proven experience in sales, telemarketing, lead generation, or a high-intensity customer-facing role.
Exceptional verbal and written English communication skills.
The stamina and discipline to handle 100+ outbound calls per day.
Resilient mindset with the ability to handle rejection and stay motivated toward targets.
High level of organization and sharp attention to detail.
Ability to work independently and maintain high productivity in a remote environment.
A reliable high-speed internet connection and a professional home office setup.
Nice-to-Haves
Prior experience as an SDR, BDR, or Appointment Setter.
Experience generating leads for high-ticket B2B products or services.
Proven track record of engaging C-suite executives, Founders, and senior decision-makers.
Familiarity with CRM platforms like HubSpot, Salesforce, or Pipedrive.
Experience with prospecting tools such as LinkedIn Sales Navigator, Apollo, or ZoomInfo.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We are seeking a high-performing Appointment Setter to join a mission-driven team helping high-functioning executives and founders overcome problem drinking. This is not a typical B2B sales role; you will be engaging in meaningful conversations with professionals seeking a biological and psychological transformation through nervous system rewiring. Your mission is to connect individuals in need with a life-changing coaching program that moves beyond willpower and labels to achieve true freedom.
Key Responsibilities
Manage high-volume outbound outreach, sending 100+ personalized messages per day to prospective clients.
Qualify leads through deep discovery to ensure they are a fit for the "Reset Method" coaching program.
Achieve consistent performance targets of 60 qualified meetings per month (averaging 3 per day).
Manage lead pipelines and daily inbox activity with high responsiveness.
Diligently track all outreach activity and lead status using provided tracking tools.
Handle sensitive objections with empathy, professionalism, and authority.
Requirements
1–2 years of experience in appointment setting for B2C offers (Sobriety, Health & Wellness, Life Coaching, or Nervous System Healing).
Proven track record in Lead Qualification, Objection Handling, and Pipeline Management.
Exceptional command of the English language, both written and verbal.
Ability to work within EST hours with core availability during the 10:00 AM – 2:00 PM and 4:00 PM – 8:00 PM blocks.
High level of emotional intelligence and the ability to navigate sensitive topics with high-net-worth individuals.
Strong self-discipline to work independently in an offshore, remote capacity.
Nice-to-Have
Direct experience setting appointments specifically for breathwork or sobriety coaching.
Background in consulting or high-ticket wellness sales.
Proficiency with Slack and Google Workspace.
Benefits
💰 Competitive base compensation
🌎 Fully remote work environment
🚀 Career growth opportunities toward SDR and Senior Closer roles
📈 Long-term stability in a rapidly growing wellness niche
🎯 Impactful work that changes lives and restores families
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our philosophy:
We believe in relentless automation of repetitive tasks.
We have the curiosity and drive to dig deep and find creative solutions.
We believe our goal is to find the right solution rather than always being right.
We provide exceptional customer service to our teams and trading desks.
We care more that the right thing is done than about rigid job descriptions or boundaries.
What you’ll do:
Administer core Microsoft services: Active Directory, DNS, DHCP, Group Policy, Exchange (on-premise, Online, hybrid).
Deploy, maintain and support Windows Server environments (2016–2025).
Support Microsoft cloud services (Entra ID, OneDrive, Copilot, Microsoft 365 services).
Configure single sign on and federation (SAML, OAuth/OIDC, SCIM).
Triage and resolve tickets from the operations queue; respond to critical production incidents.
Implement planned and ad hoc changes in accordance with firmwide change management processes.
Maintain clear system documentation and capture specialized configurations as repeatable runbooks.
Participate in a global support team with on call rotation and occasional weekend maintenance.
Your background:
5+ years managing Windows Server infrastructure in high visibility, mission critical environments.
Deep expertise in Windows Server services: Active Directory, Group Policy, DNS, DHCP, Failover Clustering, load balancers.
Hands on experience with Entra ID, Exchange (Server/Online/Hybrid), MECM (SCCM).
Proficient with scripting (PowerShell, Python), IAC (e.g. Terraform, Ansible) and version control (GitHub, GitLab, Bitbucket).
Strong networking knowledge and experience with server hardware and hypervisor/VM deployments.
Excellent documentation and knowledge management skills; ability to turn ad hoc tasks into documented, repeatable processes.
Proven ability to troubleshoot and resolve critical issues under pressure (trading/low latency environments a plus).
Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics
You are eager to learn, collaborate, and find solutions under interesting constraints
Bonus points if you have:
Experience with Splunk, Grafana, Alertmanager, Prometheus
Familiarity with containerization and Kubernetes.
Prior experience in the trading or financial services industry.
The annual base salary range for this position is $155,000 to $185,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Basel, Switzerland
УдалённоmiddleUnited States
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УдалённоseniorPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
leadVancouver, BC
leadSan Francisco
Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
ГибридseniorLisbon; Handle individual cases for relocation and onboarding, including preparation of local employment contracts and country-specific documentation
ОфисWe are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоLocation: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET); Candidates located in the US Eastern or Central Time Zone are preferred
Kansas City, Missouri, United States
УдалённоRemote - Colombia
УдалённоRemote in Europe; London, UK; San Francisco Bay Area; Own the end-to-end support engineering function, including queue management, triage, SLA adherence, and escalation paths across time zones
География найма не уточнена
УдалённоSouth Africa
УдалённоSouth Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of