Location: New York, United States; Toronto, Canada
Workplace: hybrid
Technical Operations Manager
We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Security Operations & Incident Management
•
Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers.
•
Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses.
•
Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required.
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Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence.
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Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
•
Own the security, compliance and operational health of Windows and macOS endpoints globally.
•
Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management.
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Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting.
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Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines.
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Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements.
Identity & Access Management
•
Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.
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Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access.
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Drive automation and group-based access models to reduce manual administration and strengthen access governance.
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Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement
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Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
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Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access.
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Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer.
•
Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity.
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Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region.
Compliance, Vanta & Control Management
•
Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence.
•
Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks.
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Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise.
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Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities.
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Maintain accurate, timely and audit-ready technical documentation and evidence.
IT Service Management, Jira & Operational Excellence
•
Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests.
•
Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams.
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Establish and maintain measurable operational standards, dashboards and service performance reporting.
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Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams.
Process Improvement & Automation
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Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service.
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Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability.
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Create scalable global standards while recognising legitimate regional requirements.
•
Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation.
Asset, Software & Technology Lifecycle
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Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges.
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Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics.
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Support software licensing, application lifecycle management and identification of unused or unnecessary licences.
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Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence.
Regional Office Technology & Vendor Management
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Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services.
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Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors.
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Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate.
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Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering.
Leadership, Ownership & Collaboration
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Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop.
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Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions.
•
Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders.
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Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders.
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Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency.
Experience & Qualifications
Experience
•
7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
•
Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment.
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Experience working in a regulated or security-conscious organisation is strongly preferred.
•
Experience owning technical services or capabilities through their full operational lifecycle.
Technical Expertise - Must Have
•
Strong hands-on Windows and macOS endpoint management and security experience.
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Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent.
•
Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID.
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Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
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Experience with Zscaler or comparable secure access/SSE platforms.
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Experience with vulnerability management, patching, security baselines and remediation tracking.
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Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements.
•
Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation.
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Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes.
Nice to Have
•
Microsoft Purview experience covering DLP, information protection and data classification.
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Exposure to PAM and identity governance tooling.
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Cloud security/operations exposure across Azure, AWS and/or GCP.
•
Experience with Vanta or similar compliance automation platforms.
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Experience with office network design, ISP management and resilient connectivity.
Attributes
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Security-first and operationally minded, with equal focus on protection, reliability and user experience.
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Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists.
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Ownership-driven, with strong follow-through from problem identification to measurable resolution.
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Calm and methodical during incidents and high-pressure situations.
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Comfortable challenging existing processes and proposing practical improvements.
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Strong communicator across technical and non-technical teams, time zones and cultures.
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Highly organised, documentation-driven and comfortable working with measurable objectives and controls.
Technology Environment
Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce.
Please note, candidates will need to have the right to work in the
jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may
be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
ГибридNew York, United States; Toronto, Canada; Strong communicator across technical and non-technical teams, time zones and cultures
Location: Des Moines, IA; Fayetteville, AR; Kansas City, MO; Lincoln, NE; Little Rock, AR; Manhattan, KS; Oklahoma City, OK; Omaha, NE; Springfield, MO; St. Louis, MO; Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson provides construction management, administration, and observation services for aviation projects to assure that work is performed in conformance with project documents. This work will be in support of our airport clients and be focused on mostly work inside the fence in completion of planned capital improvement programs. Our construction services include daily observation / inspection, project documentation, submittal review, design support, shop drawing review, payment application review, payroll review, and oversight for materials testing. We provide technically qualified personnel for our clients’ specific FAA and project requirements.
We are looking for experienced Construction Administration personnel to join our team and support aviation projects across the Midwest. You will apply your diversified knowledge and experience to observe all phases of construction work, procedures, and verify conformance with plans, specifications, and standards. You will aid engineers, and construction managers with observation, inspection, and staking. You may work individually or as part of a larger team based upon project needs.
We have multiple positions available and will consider candidates located out of Kansas City, St Louis, Omaha, Lincoln, Tulsa, Springfield, Des Moines, Oklahoma City, Fayetteville, or Little Rock.
This position includes:
The use of a company truck for transportation to and from job sites.
Applicable PPE (personal protective equipment) provided.
Prescription safety eyewear and work boot reimbursement program.
Company issued laptop.
Cell phone reimbursement options.
Receive fully paid training, opportunity to participate in our mentorship program, and gain hands-on experience by shadowing seasoned professionals.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
Bachelors or Associates degree in engineering, construction, or a related field, preferred.
Five (5) or more years of construction observation or construction inspection experience on aviation-related projects.
A good working knowledge of FAA specifications and requirements.
A valid driver's license with a good driving history.
The ability to work in a constant state of alertness and safe manner.
Ability and willingness to travel as required for the role.
#LI-IC1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: United States (Remote)
Workplace: Remote
About the Role
The Senior Analytics Engineer will help build the reusable analytical models, tools, and systems to power decisions across Temporal. This role reports to the Director of Data Engineering and Analytics. Ultimately, your goal is to make it possible for every Temporal employee to produce first-class analyses.
You will work across multiple business domains, including Product, GTM, Finance, and Engineering to deeply understand their needs and build solutions that enable both people and agents to reliably answer their analytical questions. You will architect and implement the data layer that sits between our landed source data and our various user interfaces via canonical entities, shared dimensions, metric definitions, data marts, etc. That includes making core concepts such as accounts, namespaces, activation, billable usage, and revenue consistent wherever they are used.
You will take direct ownership of work that is currently distributed across the Data Engineering and Analytics team, including data modeling, data mart and Omni Topic creation, and enablement. Along with helping to align our business logic across marts and dashboards, you will create clear technical governance and controls as you work to empower stakeholders across the business.
You will work closely with Data Platform and Trust on orchestration, deployment, observability, access controls, performance, reliability, and cost. You will partner with Data Science and Applied AI on feature tables, model outputs, model consumption, and monitoring. You will work with business functions on source system hygiene, prioritization of tasks, and validating business meaning of shared metrics.
The ideal candidate possesses strong SQL skills, sound business acumen, and deep expertise in building semantic products gained through years of experience across different tools, modeling frameworks, and subject areas. The candidate is comfortable with ambiguous business questions, knows when to build a reusable data product vs modify an existing one, and how to deliver practical solutions in keeping with an overall governance framework and strategy. You will be hands-on writing code, tests, documentation, and performing technical reviews.
What You’ll Do
- Build and maintain reusable analytical data products across Temporal's business domains.
- Define canonical entities, shared dimensions, purpose-built marts, metric components, explicit grains, keys, lineage, and history behavior.
- Design and maintain core parts of the Omni semantic layer and certified Topics, with clear definitions for measures, dimensions, joins, and time handling.
- Establish and improve standards for modeling, metric implementation, documentation, and change management. Build automated checks for freshness, completeness, uniqueness, and relationships between datasets, and make failures visible to the teams that own them.
- Reduce duplicated or conflicting logic across source tables, marts, Omni workbooks, dashboards, notebooks, and analytical agents.
- Partner with Data Platform and Trust on deployment, orchestration, observability, access controls, performance, cost, and production reliability.
- Partner with Data Science and Applied AI on feature tables, prediction outputs, model consumption, and monitoring.
- Work with domain partners and senior stakeholders to turn ambiguous questions into precise definitions, reusable models, and trusted ways for teams to answer follow-up questions themselves.
- Help qualified contributors outside Data Engineering and Analytics create tables, models, notebooks, and workbooks through controlled sandboxes, templates, automated checks, review, and promotion into shared-use environments.
- Make important data products understandable and usable for people and analytical agents through documented contracts, metadata, ownership, quality status, and retrieval guidance.
- Contribute to architecture decisions, design reviews, code reviews, and coaching while remaining hands on in SQL/code, modeling, testing, and documentation.
What You’ll Focus on First
- During your first several months, you will help the team:
- Document ownership of the core Analytics Products portfolio and identify high-risk duplicated or conflicting metric logic.
- Publish the initial canonical entity and mart architecture, including clear standards for grain, keys, history, lineage, and quality controls.
- Launch governed contribution templates, automated checks, and a review and promotion process for qualified contributors outside DEA.
- Create a practical certification and retirement process for metrics, Topics, dashboards, and shared data products.
- Deliver an initial version of one agreed priority data product, such as a revenue, PLG, or account-level model.
What You’ll Bring
- Advanced SQL experience, including the ability to reason about correctness, performance, and maintainability.
- Working proficiency in Python to build and maintain jobs that create and alter tables in the data lake.
- Experience with data transformation frameworks such as DBT, SQLMesh, etc
- Data mart design experience using modeling techniques such as dimensional and entity centric modeling.
- Experience implementing and maintaining a semantic layer or governed metrics.
- Advanced knowledge of grain, keys, history, lineage, contracts, and quality controls.
- Git, review, automated tests, CI/CD, and production ownership.
- Translating ambiguous questions into reusable products.
- Improving self-service while maintaining shared definitions.
- Working with senior business and technical stakeholders.
Helpful Experience
- S3, Athena, Iceberg, Hive, or another open lakehouse architecture.
- Hands-on experience with Omni Analytics, Looker, or a comparable semantic layer.
- Experience orchestration systems.
- Usage-based B2B SaaS, cloud infrastructure, developer tools, or consumption-based revenue.
- Building governed contribution programs.
- Designing metadata or semantic products for analytics agents.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: United States (Remote)
Workplace: Remote
About the Role
The Data Scientist, Product Growth and Experimentation will help drive decision making in support of our Product Led Growth function.
This role sits at the intersection of Data, Product, Growth, and GTM. You will work deeply embedded within the Product and Engineering teams focused on PLG. Your focus will be illuminating the user journey from initial interest to fully adopted and all the steps in between. You will surface friction points in the onboarding process and identify behaviors that are indicative of successful adoption. You will evaluate interventions that help us to bring the value of Temporal to more users.
You will work effectively across both large data, clean data sets and data sets with constraints in duration and sample size to provide well-informed recommendations and conclusions. You will bring deep knowledge and practical experience with statistical methods including matched comparisons, quasi-experimental methods, and uncertainty measurements to help overcome these constraints.
The ideal candidate possesses strong analytical judgment and practical product sense. Ambiguous business questions do not intimidate you. You have a keen sense for when additional data or analysis could materially change a conclusion, and when it wouldn’t. You apply analytical rigor while balancing what is functionally required to advance a project. Your aim is to drive better decisions and faster learning through measurable customer outcomes.
WHAT YOU’LL DO
- Act as an embedded Data partner to Product, Design, and Engineering, helping shape strategy, product proposals, and experiments from the earliest stages.
- Build analytical frameworks across the full PLG journey from acquisition and activation through engagement, adoption, expansion, monetization, and durability
- Use funnel, cohort, journey, and sequence analysis to identify friction and opportunities for improvement.
- Identify the behaviors and milestones that predict conversion, production readiness, expansion, churn, and long-term customer success, and translate them into leading indicators for successful or stalled accounts.
- Analyze feature discovery and adoption patterns to recommend interventions that increase successful adoption and expansion.
- Design and evaluate experiments and product changes, using matched comparisons, pre/post-intervention analysis, causal methods, and other appropriate techniques when conventional A/B testing is not practical.
- Clearly distinguish observed results from assumptions, quantify uncertainty, and explain the confidence behind each conclusion.
- Help prioritize growth opportunities based on potential impact, confidence, effort, and measurement feasibility.
- Build reusable datasets, metrics, dashboards, and analytical tools that reduce ad hoc work and make insights accessible to Product, Marketing, Sales, and leadership.
- Partner with Engineering and Data Engineering to improve event instrumentation, data quality, and the analytical models required for reliable product analysis.
- Communicate findings through clear visualizations, written narratives, and practical recommendations for technical and non-technical audiences.
WHAT YOU’LL FOCUS ON FIRST
During your first several months, you will help the team:
- Audit signals currently captured in the onboarding flow and recommend new instrumentation as needed
- Establish reporting and repeatable analysis for PLG experiments.
- Analyze user behavior after the first successful Activity or Workflow.
- Identify signals of production readiness and common points where users stall.
- Map feature-adoption paths across important product areas.
WHAT YOU’LL BRING
- A strong foundation in statistics, experimental design, causal reasoning, and quantitative analysis.
- Experience using product, behavioral, or event data to improve activation, engagement, retention, conversion, or expansion.
- Experience working with small samples, noisy signals, imperfect control groups, or environments where standard A/B testing is not always possible.
- Strong judgment in choosing methods that fit the decision, available data, and level of uncertainty.
- Proficiency in SQL and Python for analysis, modeling, and automation.
- Experience with cohort analysis, funnel analysis, segmentation, predictive modeling, and supervised or unsupervised machine-learning methods.
- Ability to prototype quickly in notebooks and convert recurring analyses into reliable data products, models, or workflows.
- Experience with modern data platforms and query engines such as Athena, Presto/Trino, BigQuery, or Snowflake.
- Familiarity with cloud and object-store technologies such as AWS S3.
- Experience building dashboards and reusable analytical assets in a modern business intelligence platform.
- Comfort working with evolving definitions, incomplete instrumentation, and trade-offs between analytical precision and decision usefulness.
- A results-oriented mindset and a record of translating analysis into product or business action.
- Strong communication skills, including the ability to explain methods, uncertainty, and recommendations in plain language.
- Curiosity about developer platforms, cloud infrastructure, usage-based products, and how customers adopt technically complex products.
- A collaborative approach and the ability to work effectively with Product, Engineering, Marketing, Sales, Finance, and Data partners.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Lomira, WI
Document Controls Manager
Location:
Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations)
Employment Type:
Full-Time
Work Environment:
Primarily Site-Based (Long-Term Project Assignments)
Lead Information Management for Mission-Critical Infrastructure Projects
The successful delivery of hyperscale data centers depends on accurate information, disciplined document management, and effective collaboration across engineering, procurement, construction, quality, commissioning, and operations teams.
As project campuses grow in size and complexity, effective information management becomes essential to maintaining schedule certainty, quality standards, commissioning readiness, and successful project turnover.
As a
Document Controls Manager
with Michels Infrastructure Solutions, you will lead document management processes, information governance programs, and project-information systems supporting some of North America's largest and most complex mission-critical infrastructure projects.
Your efforts will help ensure project teams are working from accurate information, approved documentation, controlled revisions, and complete project records throughout every phase of project delivery.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As a
Document Controls Manager
, you will lead the development, implementation, and management of document-control systems, information-management processes, workflows, reporting systems, and governance standards supporting major hyperscale data center construction projects.
During the early phases of project development, you will support information-management activities associated with design development, permitting, utility coordination, procurement planning, engineering deliverables, and site-development documentation. As projects progress, you will oversee the flow of information supporting construction execution, quality management, commissioning activities, turnover readiness, and final project closeout.
You will be responsible for ensuring project documents, engineering deliverables, procurement records, construction documentation, quality records, commissioning packages, and turnover deliverables are properly managed, maintained, controlled, and distributed throughout the project lifecycle.
This role serves as a strategic partner to Project Management, Engineering, Procurement, Construction Operations, Project Controls, Quality, Commissioning, and Owner teams by ensuring critical information remains accurate, accessible, and audit-ready.
Success requires strong leadership, process discipline, attention to detail, organizational capabilities, and a commitment to maintaining information integrity from project kickoff through final turnover.
Key Responsibilities
Lead document-control and information-management activities throughout all phases of project execution.
Develop and implement document-management procedures, workflows, standards, naming conventions, and information-governance practices.
Manage document-control systems supporting engineering, procurement, construction, quality, commissioning, and turnover activities.
Ensure project documentation is maintained in accordance with contractual requirements, project standards, customer requirements, and internal procedures.
Establish drawing-control processes across civil, utility, structural, telecommunications, power, and commissioning disciplines.
Lead document-control personnel and establish priorities, workflows, performance expectations, and reporting requirements.
Ensure project teams are working from current approved revisions and controlled documentation.
Support development of turnover-documentation strategies and project-record requirements from project inception through project closeout.
Maintain accurate, organized, and audit-ready project records throughout the project lifecycle.
What You'll Do
Establish and manage document-control systems, processes, naming conventions, retention requirements, metadata standards, and approval workflows.
Oversee document processing, distribution, tracking, revision control, retrieval, and archiving activities.
Manage project documentation including:
Drawings
Specifications
RFIs
Submittals
Transmittals
Correspondence
Contracts
Procurement records
Permitting documentation
Utility-coordination records
Quality documentation
Inspection reports
Test reports
Commissioning documentation
Asset documentation
O&M manuals
As-built records
Turnover packages
Ensure project teams are working from current and approved document revisions.
Track review cycles, approvals, overdue items, workflow bottlenecks, and outstanding action items.
Develop and maintain document logs, dashboards, reporting tools, compliance reports, turnover trackers, and project metrics.
Support engineering, procurement, project controls, construction, quality, and commissioning teams with document-management requirements.
Coordinate document exchanges between customers, engineering consultants, vendors, subcontractors, commissioning teams, and affiliated Michels companies.
Lead document audits and quality reviews to ensure compliance with project requirements.
Support preparation and delivery of owner turnover packages, digital project records, O&M manuals, commissioning records, and final project deliverables.
Monitor document-control KPIs and workflow-performance metrics.
Ensure information-management systems support project execution, turnover readiness, and long-term record retention.
Lead continuous-improvement initiatives related to information management, document control, turnover readiness, and digital project delivery.
Leadership & Team Development
Lead, mentor, and develop Document Controls Engineers, Document Control Specialists, Coordinators, and project-administration personnel.
Establish and maintain document-control standards across assigned projects.
Promote accountability, consistency, accuracy, responsiveness, and information integrity across project teams.
Partner with project leadership to ensure documentation requirements are incorporated into project execution strategies.
Drive continuous process improvements that enhance efficiency, organization, compliance, collaboration, and information accessibility.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from planning, permitting, procurement, and construction through commissioning and turnover.
We provide opportunities to lead the information-management programs supporting nationally significant infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer opportunities for advancement across project controls, commercial management, project management, quality, procurement, information management, and operations.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You thrive in structured environments where organization, accuracy, and accountability matter.
You enjoy improving processes and helping teams work more efficiently.
You understand that accurate information is critical to successful project execution.
You enjoy creating systems that improve collaboration, visibility, and project performance.
You want to make your own decisions but know support is always available.
You want your efforts noticed and your results to make a meaningful impact.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Business Administration, Information Management, Project Controls, or a related discipline and
7+ years of document control, information management, project controls, engineering support, or construction administration experience
, or an equivalent combination of education and experience.
Experience supporting large-scale civil, utility, industrial, EPC, power, mission-critical, infrastructure, or data center construction projects.
Demonstrated experience developing and managing document-control systems, procedures, workflows, information-management programs, and reporting systems.
Strong understanding of engineering documentation, RFIs, submittals, transmittals, procurement documentation, quality records, commissioning documentation, turnover requirements, and project-record management.
Experience managing document-control activities throughout engineering, procurement, construction, commissioning, and project-closeout phases.
Demonstrated leadership experience managing document-control teams or project-support personnel.
Strong understanding of revision management, information governance, audit readiness, records management, and turnover-documentation requirements.
Experience supporting owner turnover packages, operation and maintenance manuals, asset documentation, commissioning records, as-built development, and project closeout requirements.
Experience supporting digital project-delivery and information-management systems preferred.
Proficiency with Microsoft Office Suite.
Experience with Autodesk Construction Cloud, Procore, Aconex, SharePoint, BIM 360, InEight, Unifier, Prolog, or similar information-management platforms preferred.
Strong organizational, analytical, communication, leadership, problem-solving, and process-improvement skills.
Ability to manage multiple priorities, stakeholders, workflows, and deadlines in a fast-paced project environment.
Valid driver's license with an acceptable driving record.
Ability to support long-term, site-based project assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily project-based, with significant collaboration occurring directly from active project sites. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: United States, Austin, TX
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Engineer
PlayStation's Infrastructure Business Operations team is looking for a Data Engineer to build the data foundation for understanding the cost, utilization, and economics of PlayStation’s global infrastructure.
Our infrastructure spans data centers, compute, storage, networking, Kubernetes, public cloud, SaaS, and other technology services. You will work alongside our engineering, product, finance, FinOps, and operations teams to build a data platform that can connect these disparate data sources into a trusted view of how our infrastructure is used, what it costs, and ultimately how those costs contribute to the economics of our products.
You will own the end-to-end implementation, starting with identifying the questions that matter, determining the data required to answer them, building the pipelines and models to make that data reliable and accessible, and finally turning it into insights that drive better decisions.
What
You’ll
Do
Build scalable data pipelines that ingest, transform, and combine physical infrastructure, engineering system, financial, and product data.
Develop cost and allocation models that connect infrastructure consumption to workloads, services, features, and products.
Partner with engineering teams to understand complex infrastructure and identify the telemetry and instrumentation needed to measure it.
Analyze infrastructure cost, utilization, capacity, and unit economics to help drive key business decisions across all our teams.
Create trusted metrics, datasets, dashboards, and analytical tools used by engineering, product, Finance, and leadership.
Establish strong practices around data quality, testing, observability, documentation, and reproducibility.
Explore new data sources and technologies that improve how we understand and operate our infrastructure.
What
We’re
Looking For
3+ years in a similar role, focused on building production data pipelines, data models, and analytical systems.
Advanced SQL skills and proficiency with Python or similar data-oriented programming languages.
Experience with modern data platforms and tooling such as Snowflake, Databricks, dbt, and automated ETL/ELT pipelines.
Strong analytical skills—you’re comfortable investigating the data yourself, challenging results, and translating findings into clear conclusions.
Experience working with large, complex datasets across multiple systems and levels of granularity.
Ability to translate ambiguous business and technical problems into measurable requirements and scalable data solutions.
Experience and flexibility with current analytics and visualization tools.
Familiarity with teams and engineering systems that utilize both on-prem and cloud infrastructure.
Strong communication skills and the ability to work across global engineering, product, Finance, and business teams.
Nice to Have
Bachelor’s degree in computer science
Experience with AWS, Google Cloud, or Azure billing and usage data.
Experience with Kubernetes telemetry, networking, or data center operational data.
Familiarity with infrastructure cost allocation, unit economics, capacity planning, forecasting, or FinOps.
Experience connecting technical infrastructure consumption to product or business metrics.
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We've thrilled gamers since 1994 when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Podcast Media Manager at Anthropic, you will own how Claude shows up in podcasts, one of our most important channels for reaching professionals and knowledge workers. This is not a traditional media buying role. We're looking for someone to build a refreshed, proactive podcast strategy: securing the right shows before they're obvious, going beyond standard ad reads, and creating unique partnerships that fully integrate our product into shows in ways no other brand is doing.
In this role, you'll own our podcast program end to end, from annual strategy and show selection through network buys, scripts, pacing, and reporting across 100+ shows. You'll sit on the influencer marketing team and partner closely with growth marketing on performance goals and in-house campaigns, brand marketing on major campaign flights, enterprise marketing on B2B buys and scripts, creative and copy teams on reads and refreshes, comms teams on messaging and media buying teams/agencies on execution.
Key responsibilities
Own podcast strategy for Anthropic, setting where we show up instead of reacting to inbound pitches
Lead podcast strategy flights for major campaigns end to end, from planning through reporting
Manage network buys across major audio publishers including Spotify, Amazon, NYT, and others
Develop year-long buys with top shows and media outlets, identifying and pitching partners before they come to us
Build partnership packages that go beyond ad reads to include bonus episodes, video, live events, and social
Partner with creative and copy teams as their main point of contact on podcast work, establishing a repeatable process for scripts and copy points
Manage voice-actor reads and QA spots before they air
Develop a refresh cadence for reads so messaging stays current across 100+ shows, tailored to each show's audience
Manage agency relationships, pushing partners to deliver the best rates, placements, and ideas
Track pacing across buys and shift budget as performance data comes in
Present results and learnings back to the team on a regular basis
Partner with growth, brand, and enterprise marketing to align podcast plans with performance goals, campaign flights, and B2B objectives
Minimum qualifications
Have deep experience in podcast media buying at a tech or consumer company with a substantial podcast budget
Have managed podcast programs in-house directly, not only through an agency
Have run both agency partnerships and in-house podcast programs, and know how to get the best work out of each
Are skilled at managing and pushing media agencies to secure strong rates, placements, and ideas
Can spot up-and-coming shows before they're obvious and back your picks with a clear rationale
Bring creative ideas that go beyond the standard ad read, from bonus episodes to live events to product integrations
Are comfortable owning the details of execution, including scripts, QA, pacing, and reporting, alongside long-range strategy
Work well across many partner teams and can build repeatable processes that scale
Enjoy shaping a program from the ground up rather than maintaining an existing playbook
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience negotiating year-long or multi-format partnerships with top shows or networks
A background in copywriting or close collaboration with creative teams on host-read scripts
Familiarity with B2B audiences and enterprise-focused podcast buys
Experience with podcast measurement, attribution, and incrementality testing
Relationships with major audio publishers, networks, and independent hosts
Experience extending podcast partnerships into video, social, or live formats
Familiarity with AI products or the broader developer and knowledge worker audience
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$255,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Vancouver, BC
Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft.
This role is based in our
Vancouver
office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads.
We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements.
In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce users to these products, encourage users to try them, adopt them into their daily workflows, and deepen their usage over time.
The Experience Researcher plays a key role in defining the product roadmap and influencing how our PLG adoption strategy evolves.
What you’ll achieve
In your first 4-5 months, you will partner with Adoption teams on immediate Q4 roadmap priorities, building out the self-serve pathways to buy and adopt our newest products. Over time, your remit will expand as we roll out self-serve motions for additional products.
Be a strategic partner: Together with your cross-functional partners (Product, Design, Engineering, Data Science) you’ll uncover how to best introduce users to Asana’s new products, encourage users to try them out, drive adoption in daily workflows, and deepen usage over time.
Drive ACM self serve growth:
Research how users discover Asana for Client Management (ACM), start using it, adopt advanced features, and expand its footprint across their organization.
Uncover opportunities and pathways for how AI teammates, the Meetings product, and the client portal help customers extract more value from ACM and invite cross-functional collaboration.
Lead research on new concepts: Lead research on new concepts: Drive exploratory and evaluative research for upcoming product additions, assessing whether new concepts and personalized experiences feel valuable enough to encourage user engagement and organic sharing.
Build a foundation for future PLG offerings: Identify high-impact research needs to support the self-serve rollouts for the next two major product launches.
Connect insights to business impact: Ensure research directly influences the roadmap to meet critical business metrics, supporting our goals for AI ARR growth, higher-LTV customers, and increased NRR.
About you
6+ years of experience
practicing UX Research for digital products, with a proven track record of leading large-scale projects.
Strong proficiency in mixed-methods research
, seamlessly combining qualitative deep-dives (contextual inquiry, prototype testing) with quantitative validation (survey design, behavioral data analysis) to triangulate insights and build high-confidence recommendations.
Mature product judgement
with the ability to distill messy signal into clear, "low-polish" deliverables that drive immediate decision-making.
Strong organizational leadership
and the ability to manage multiple complex workstreams while building deep trust and rapport with senior stakeholders.
Deep understanding of interaction design and content hierarchy,
allowing you to partner effectively with Design and Content Strategy to reduce friction and drive user action.
Persuasive communicator
who can influence product strategy through storytelling and evidence-based recommendations.
Actively experimenting with AI tools
and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. We’re looking for researchers who can harness AI to extend and deepen the ways in which we develop insights and leverage them across the org.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role.
Estimated Base Salary Range:
$132,000- $178,000
Equity and Benefits:
Compensation includes equity and a comprehensive benefits package.
Well-being:
Mental health, wellness & fitness benefits, and inclusive family-building support.
Growth:
Career coaching and professional development support.
Culinary:
In-office culinary options tailored to your dietary preferences.
Future:
Long-term savings and retirement plans.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers its members to improve their health and perform at a higher level by providing a deep understanding of their bodies and daily lives.
The Health team develops the algorithms and features that expand WHOOP's health sensing capabilities. The work spans women's health, wellness and longevity, member insights, emerging health signals, and software as a medical device. Applied ML Scientists and ML Engineers work as a production unit: scientists own problem framing and modeling; engineers own the path to production.
As a Senior Manager, Machine Learning on the Health team, you will own delivery and people outcomes across a mixed team of scientists and engineers. You will translate department strategy into clear quarterly plans, develop senior ICs (and, as the team grows, the next layer of managers), hire against a high bar for both crafts, and partner with Product and adjacent Health partners on what is worth building and what the data can support. You will stay close enough to the ML lifecycle to evaluate the team's most important decisions without becoming the default contributor.
Success in this role requires enough ML and health-domain fluency to earn trust from senior ICs, plus the people-leadership skill to grow that team, hold delivery across multiple workstreams, and make prioritization calls under uncertainty.
RESPONSIBILITIES:
- Own delivery, team health, and people outcomes across Health ML workstreams on a mixed Applied ML Scientist and ML Engineer team.
- Translate department strategy into quarterly plans, milestones, and success criteria; keep the team on the highest-leverage work and adapt deliberately as priorities shift.
- Build the team: lead hiring across science and engineering roles, calibrate the bar for each craft, and shape onboarding, leveling, and growth practices.
- Develop the next layer of leadership: coach senior ICs (and managers, as the scope grows), manage performance with clarity and care, and create the conditions for people to operate above their level.
- Set the standard for how Health ML gets built: work quality, evaluation rigor, review practices, and an operating model that holds as people and workstreams change.
- Partner directly with Product (and with clinical, software, and Digital Health partners as the work requires) to align on roadmap, evidence, and sequencing; broker trade-offs between iteration speed, scientific integrity, and member value.
- Own the risk posture for the team: anticipate execution, technical, and people risks, design mitigation into how the team operates, and keep senior leadership clearly informed of the most consequential decisions.
- Define and own the operating model: planning cadences, design reviews, decision forums, and quality gates appropriate to member-facing health ML.
- Build and continuously raise AI-enabled workflows that create measurable leverage across the team, for development, evaluation, documentation, and stakeholder communication.
- Represent the team's work credibly to executive and cross-functional audiences with brevity, evidence, and clarity.
QUALIFICATIONS:
- 7+ years of experience in machine learning, applied science, or software engineering, with 3+ years managing engineering and/or science teams.
- Bachelor's degree in Computer Science, Engineering, Applied Math, Biomedical Engineering, or a related field; advanced degree preferred.
- Demonstrated track record managing highly senior ICs: hiring, performance management, and developing people who in turn raise the bar around them.
- Deep familiarity with the ML development lifecycle (data collection, model training, evaluation, validation, deployment, and monitoring), sufficient to evaluate the most important technical and methodological decisions the team makes.
- Experience shipping algorithms or ML-enabled product in health, wearables, digital health, or a closely related applied domain.
- Demonstrated ability to set direction and make timely prioritization calls under uncertainty, keeping team focused on the highest-leverage work.
- Demonstrated AI-tooling sophistication: a track record of building or adopting AI-enabled workflows that materially improved team speed, quality, or decision confidence.
- Clear, high-signal communicator who can move fluidly between technical ML discussions and executive-level summaries of risk, trade-offs, and direction.
- Depth in a Health domain WHOOP already works preferred (member insights, women's health, cardiometabolic or respiratory health, sleep, strength / healthspan, neuroscience, or related physiological time-series work).
- Preferred experience as a counterpart to Product on ambiguous health or member-insight problems: scoping, sequencing, and pushing back when a claim is not supportable.
- Familiarity with clinical validation, evidence packages, or Digital Health partnership on higher-stakes regulated health features preferred.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote, US
Role Overview
We are looking for an experienced Senior Azure DevOps Engineer who will partner up with our product and technology teams to design and develop processes and systems that enhance our Azure cloud environment in areas like monitoring, optimization, automation, data maintenance, and security tooling to make us more scalable, more secure, and help us deliver more real-time systems for our users. If you are experienced with Azure networking (i.e. VNet, Subnets, NSGs, and ASGs) and CI/CD then you’re the right candidate.
A Day in the Life
You’ll get to work with a tech stack that includes Azure Core Services, Azure App service, Kubernetes, API Management Gateway, Azure Functions, Docker, Linux, Windows, PostgreSQL, MS SQL Server, PowerShell, Python, GitHub, JIRA & Confluence
Build and manage infrastructure using automation tools such as Terraform
Provide day-to-day operational support of our applications on Azure
Work closely with development teams to integrate their projects into the production and test Azure environments and ensure their ongoing support
Be a DevOps champion working closely with other internal teams to lead efforts on security, reliability, and scalability into the development lifecycle
Provide input on design and Azure-related considerations / options
Gain functional knowledge of the applications you support
Dive deep into the product stack to troubleshoot as needed
Build engineering automation and productivity tools to streamline and scale applications in the production environment
Troubleshoot and resolve application development, deployments and operations issues
Architect and implement reliable infrastructure services on Azure, from the ground up, to deliver highly scalable services
Serve in an on-call rotation as an escalation contact for critical production issues
Role Progression
Within 1 month, you'll:
Learn about our business, our Azure environment, and how we work. You will be working hands-on with our technology and getting to know your teammates.
Within 3 months, you’ll:
Work with our development teams to stand up our technology stack and looking for opportunities to make improvements. You will have several technologies or products that you are becoming responsible for. You will help diagnose and resolve operational issues in our systems.
Within 6 months, you’ll:
Be looking to the future across our technologies and crafting the strategic roadmap when it comes to architecture, operations, and capabilities. You will continue to develop your Azure toolbelt with relative technology certifications and education and to inform the development of team members.
About you
You hold a BS in Computer Science, Software Engineering or equivalent, or a Bachelor’s in an unrelated field with at least 5 years of professional experience
You have 5+ years of experience in DevOps with 3+ years using Azure core services (Azure Virtual Machines, Azure Virtual Network, Azure Load Balancer, Azure Blob Storage, Azure Bicep/ARM templates, Azure SQL Database, Azure App Service, Azure API Management, etc.)
Experience installing, configuring, and managing database platforms and Azure-managed database services, including Azure SQL Database, Azure Database for PostgreSQL, Microsoft SQL Server, and MongoDB Atlas
Demonstrated expertise in using configuration management tools such as Terraform, Azure Bicep and Azure Resource Manager (ARM) templates
You have a strong understanding of Azure billing and cost modelling
Experience with build & release automation tools and methodologies. Experience with TeamCity is a plus
Ability to design, deploy, monitor and manage Kubernetes based systems
You are familiar with the concepts of microservice architecture and how those concepts are implemented in Azure
You champion Infrastructure as Code mentality and can take the lead in transformation from manual “hands-on” in Azure to Infrastructure as Code
You have very strong scripting and automation skills – you believe you can automate just about everything
You know how to use AI tools to vet ideas, validate work, and help automate tasks
You strive to learn new technologies and look for ways to stay up to date in this rapidly changing industry
Hands-on experience with troubleshooting, securing, and improving manually configured Azure environments
Experience with Application Performance Monitoring (APM) and log aggregation at scale.
Experience supporting application development teams who work in an iterative-based development environment using Agile/Scrum/Kanban
You have an appreciation for pragmatism and simplicity in systems architecture
Background in working with multi-cloud operations between AWS and Azure preferred
Current and relevant Azure cloud certifications preferred
Successful candidates will
be required
to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process. CLEAR™ Candidate FAQ
CLEAR™ Candidate FAQ
The annual base salary range for this exempt position is $140,000–$155,000
and
reflects the midpoint through maximum of the established range for this role
.
Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary.
Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the
CA HR Privacy Notice
.
To review our privacy policy, please click this link:
https://encoura.org/privacy-policy/
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As one of Notion’s founding Demo Engineers, you’ll build the global demo engine behind how we bring Notion’s most important customer stories to life. You’ll shape the standards, systems, and experiences that help our Sales teams demonstrate what is possible with Notion, from the first customer conversation through implementation and deployment.
This is a high-impact opportunity to create the function from the ground up. You’ll establish global standards, turn our strongest customer solutions into repeatable demos, and give regional teams the tools and autonomy to innovate. Your work will directly influence how customers understand Notion’s platform, AI capabilities, and potential to transform how their organizations work.
This role reports to the Global Head of Acquisition and partners closely with Sales, Forward Deployed Engineering (FDE), Enablement, and PMM.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Build the global demo engine that brings Notion’s most important customer stories to life
- Partner with Enablement and PMM to define the core narratives, scripts, environments, and assets for each demo
- Create a durable release and versioning process so demos stay current as the product evolves
- Automate repeatable setup and maintenance wherever possible so the system can scale globally
- Turn Notion’s strongest customer and internal solutions into reusable GTM assets
- Identify high-impact use cases and transform them into repeatable, field-ready demos
- Partner with FDE to package customer solutions, implementation guidance, and technical patterns into demos the field can confidently deliver
- Work with GTM Systems to translate demos into workspaces that can be deployed in customer environments
- Set the global standard for demo quality and help the field deliver it
- Define what great looks like for each demo moment, from the first customer conversation to a tailored technical experience
- Train and coach customer-facing teams on storytelling, environment setup, delivery, and troubleshooting
- Partner with Enablement to create practical resources and programs that raise demo quality across regions
- Create a clear path from experimentation to global scale
- Give customer-facing teams a structured way to safely build, test, and pilot new demo concepts
- Evaluate the strongest ideas and turn them into scalable standards, templates, and reusable assets
- Serve as the strategic demo partner for high-impact opportunities
- Advise teams on custom or personalized demos that fall outside the standard portfolio
- Help teams balance customer relevance, technical credibility, and speed without compromising quality
SKILLS YOU'LL NEED TO BRING:
- 5+ years in a technical or customer-facing role such as Solutions Engineering, Sales Engineering, Demo Engineering, Solutions Architecture, or Software Engineering
- Experience designing and delivering technical demos, prototypes, or solution experiences for a SaaS product
- Strong systems thinking, with experience building scalable standards, templates, documentation, versioning practices, and operating processes
- Ability to translate complex product capabilities into clear, compelling customer stories tied to business value
- Technical fluency across APIs, integrations, automation, data, permissions, and enterprise security concepts
- Working proficiency with scripting or automation tools such as Python or JavaScript
- Experience partnering across Sales, Product, Engineering, Enablement, and Marketing to drive alignment and deliver shared outcomes
- Strong communication and coaching skills, with the ability to raise the capabilities of customer-facing teams
- Comfort creating structure, setting priorities, and making progress in a fast-moving environment with evolving requirements
NICE TO HAVES:
- Experience building or scaling a demo engineering, solutions engineering, or technical enablement function
- Experience with enterprise sales cycles and complex, multi-stakeholder customer environments
- Hands-on experience with demo automation platforms such as Consensus, Navattic, Reprise, Storylane, or Demostack
- Experience supporting major product launches or global go-to-market programs
- Familiarity with AI coding tools such as Claude Code, Codex, or Cursor
- Experience with productivity, collaboration, AI, or horizontal SaaS products
- Notion power user
TOOLS YOU'LL USE:
- Demo environments: Notion, plus demo automation platforms as needed
- Collaboration: Slack, Salesforce, Gong for call review
- Automation: Zapier, scripting tools, API clients (Postman or similar)
- AI Coding Tools: Claude Code, Codex, Cursor
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $220,000 - $250,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are seeking a Platform Software Engineer with deep experience in distributed systems to help design, build, and maintain core platform services. You will work primarily in TypeScript and Go to deliver reliable, scalable, and secure systems that power Supabase at massive scale.
WHAT YOU'LL BE DOING:
- Design and implement distributed services and APIs that power the Supabase Platform.
- Lead projects that improve scalability, reliability, and cost efficiency across existing systems.
- Build data-intensive workflows, background jobs, and event-driven pipelines.
- Own service SLIs/SLOs and collaborate on incident response and post-incident reviews.
- Improve system observability with metrics, logging, tracing, and profiling.
- Contribute to our CI/CD and release processes to ship safely and quickly.
- Partner with product teams to deliver features end-to-end, from design docs to production.
- Write clear design documents, RFCs, and high-quality tests.
WHAT WE'RE LOOKING FOR:
- Experienced in designing and operating distributed systems, with strong foundations in consistency, fault tolerance, partitioning, consensus, and back pressure.
- Proficient in TypeScript and/or Go, ideally with 5+ years building production services in one or both languages (other languages also considered).
- Comfortable with cloud infrastructure (AWS preferred) and container orchestration.
- Familiar with multi-tenant architectures, API design, and data modelling.
- Knowledgeable about networking fundamentals and security best practices.
- Experienced with Infrastructure as Code (Pulumi preferred; Terraform/CDK also fine).
- Comfortable participating in on-call rotations for large-scale production systems.
NICE TO HAVE:
- Experience with Postgres internals, logical replication, or CDC pipelines.
- Experience with service meshes, workload identity, or zero-trust networking.
- Background in performance engineering and capacity planning.
- Open source contributions in systems, databases, or runtime tooling.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: ES - Barcelona, Spain
Scopely is looking for an
IT Support Technician II
to join our IT/Ops team in Barcelona on a on-site basis, working 5 days a week from the hub.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. AV struggles? Don’t worry, we’ve got this.
What You Will Do
Run diagnostics, assess impact, and prioritize support requests, owning them through resolution with timely, empathetic communication
Troubleshoot ¡ workstation, connectivity, identity, and workplace-technology issues across macOS, Windows, iOS, and Android
Act as a subject-matter expert maintaining operational ownership, technical knowledge, and clear escalation paths
Employee onboarding, offboarding, device lifecycle, and access processes
Prioritize tasks based on impact and urgency
Administer and improve support processes, identifying opportunities to streamline, automate, and enable self-service
Understanding of industry-standard security best practices with a specific focus on data integrity and malware protection for workstations
Produce high-quality technical documentation, runbooks, standards, and knowledge-base content
Research and recommend innovative, automated approaches for system administration tasks that scale with the company's growth
Use AI responsibly to improve support while maintaining human oversight
Support our AV/VC platform (Zoom)
What We’re Looking For
At least 5 years of related IT support or service desk experience
Experience with macOS, Windows, iOS, Android, peripherals, business applications, and workplace technology
Working knowledge of Google Workspace, Microsoft 365, Okta, JumpCloud, Zoom, endpoint management, and identity/access controls
Hands-on experience with Jira Service Management or a comparable platform.
Experience with scripting and delivering process improvements or automation.
Strong English language skills are required for this role as we have a highly diverse and global business
Should have excellent interpersonal and communication skills and the ability to deal with users at all organizational levels
Decision making, time management, planning, communication, and end user service skills
Bonus Points
Experience with Jamf Pro, Meraki, NinjaOne/NinjaRMM, or similar platforms
Experience building prototypes, test cases, or small automation solutions
Relevant IT service management, cloud, endpoint, or security certification
Please submit your CV in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll own and improve the operational toolkit that equips GitLab's Solutions Architects (SAs) to drive growth and deliver value for customers. As the SA team's go-to operational business partner, you'll make tools, workflows, reporting, and handoffs more effective and grounded in the SA's role throughout the customer journey.
You'll report to the Director of Customer Experience (CX) Operations. This is a senior individual contributor role with no direct reports.
What you’ll do
Own the SA operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation. Partner with Revenue Technology, Revenue Analytics, and system owners on implementation, validation, data quality, and operational controls.
Manage operational support requests for tooling, access, assignments, and data issues, including triage, routing, resolution visibility, and root-cause improvements.
Improve the processes and system workflows for requesting, assigning, and tracking SA engagements. Implement intake requirements and routing rules agreed with SA leadership, and automate manual steps.
Document and operationalize the SA engagement model and cadences agreed with SA leadership and cross-functional teams, including responsibilities, rules of engagement, handoff criteria, and required customer information at key journey stages.
Own SA reporting requirements and data quality standards. Partner with Revenue Analytics to provide reliable visibility into capacity, engagement, technical evaluation progress, and outcomes so SA leaders can assess effectiveness and prioritize resources.
Support SA leaders with coverage and capacity planning, business reviews, and operating rhythms that help teams prioritize customer needs and resources.
Turn field feedback into operational improvements. Lead testing, rollout, and documentation, partner on enablement, and follow through until changes are adopted and sustained.
What you’ll bring
Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
Understanding of technical sales, pre-sales, and post-sales, SA engagement models, technical evaluations, and how SAs demonstrate customer value, support growth, and coordinate with post-sales teams.
Hands-on experience with Salesforce or comparable customer relationship management (CRM) tools, reporting, data quality, and workflow improvement; ability to translate field needs into clear system requirements.
Structured problem-solving skills: turn ambiguous issues into clear workstreams, own delivery, and sustain measurable improvements in efficiency and adoption.
Strong quantitative skills and proficiency in Excel or Google Sheets for capacity, coverage, productivity, and scenario modeling.
Strong hands-on experience with artificial intelligence (AI)-native tools to support custom reports and data modeling scenarios.
Sound judgment, project management, and communication skills; ability to work independently, build trust, and influence across a global, distributed organization.
Preferred, not required: experience supporting a technical field organization in business-to-business software; Structured Query Language (SQL) or equivalent data-querying experience; and experience with GitLab or development, security, and operations (DevSecOps) and AI-enabled automation.
About the team
Our Solutions Architect team coordinates with post-sales teams throughout the customer journey. We align responsibilities, rules of engagement, and handoff criteria with SA leadership and cross-functional partners.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Developer Success Engineer.
About the job
This position is needed to partner directly with developers integrating Stytch, guiding them through technical implementation design, answering architecture questions, and serving as a bridge between engineering and customer success. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code.
Responsibilities
In this role, you’ll:
Build new features and fix bugs in Stytch and Twilio products.
Serve as a technical resource for customers when they have questions about our product.
Improve documentation and processes for internal and external stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
A genuine drive to understand customer needs and concerns.
Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes.
Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role.
Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase.
Familiarity with modern web services and APIs.
Demonstrated ability to communicate credibly and effectively at all levels.
Desired:
Experience with authentication protocols (SAML/OAuth), MFA, IdP.
Prior experience in a customer-facing technical role, such as technical support, solutions engineering, field engineering, etc.
Direct experience working on a dedicated software development or product team.
Location
This role will be remote and must be willing to work
East Coast
business hours.
Schedule
Ability to work non-standard, on-call rotation weekend and holiday hours.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until January 2nd, 2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Summary
Serves as the primary People Ops technical liaison to IT/Corporate on all HRIS/HCM matters, and as the vendor point of contact across the People Systems portfolio (Deel, Lattice, AllVoices, ticketing/AI tooling, and future platforms), partnering with Corporate's Oracle HCM team on that platform specifically. Leads requirements definition and vendor evaluation for RFPs, delivering recommendations to leadership. Works cross-functionally across the broader People team (Talent Acquisition, People Experience, People Business Partners, and People Operations) in addition to shared services partners. Partners closely with IT on the design and rollout of People Systems workflow enhancements and automations, and with the AI team on People Ops AI enablement, including supporting ongoing triage of the AI/chatbot tool. Brings strong technical fluency across the People Systems architecture to evaluate proposals and troubleshoot issues independently, bridging IT, Corporate, vendors, and People Ops stakeholders to keep People Systems initiatives moving.
Key Responsibilities
Systems & Stakeholder Partnership
Serve as the primary People Ops technical liaison for all People Systems matters — integrations, data structure changes, permissioning, and system-related escalations
Develop and maintain strong technical fluency across Oracle HCM, Deel, and the broader People Systems architecture — sufficient technical depth to partner credibly with IT on system design, evaluate proposals, and diagnose issues independently
Partner with stakeholders on the design, prioritization, and rollout of People Systems workflow enhancements and automations, contributing People Ops requirements, use-case input, and user acceptance testing
Assess and communicate downstream impacts of People Systems changes across the People team, Finance, and IT, including test validation in lower environments ahead of go-live
Manage People Systems process improvement projects from ideation through adoption — defining scope, identifying stakeholders, tracking milestones, flagging issues, owning change management, and post-launch audits.
Partner with Corporate's Oracle HCM team on system configuration, enhancements, and roadmap alignment, serving as the People Ops-side technical partner on that platform
Act as first point of triage when system or tooling issues arise: diagnose whether the issue is data, configuration, vendor, or IT-integration related, and route to the correct owner for resolution
Vendor & RFP Management
Own vendor relationships across the People-specific systems portfolio (Deel, AllVoices, ticketing/AI tooling, and similar), and partner with Corporate on Oracle HCM vendor management specifically
Lead RFPs for new or replacement People Systems tools: define requirements, run vendor evaluations and demos, and deliver a final recommendation to leadership
Provide vendor selection rationale and requirements context to Procurement to support final contract negotiation and terms
AI Enablement
Support our AI/chatbot and ticketing solution — assisting with implementation, testing, and knowledge-base/data configuration
Serve as the ongoing triage point for the AI bot post-launch, diagnosing and routing issues to the correct owner
Partner with the AI team to evaluate additional AI tools and use cases for People Ops; translate AI team capabilities into practical, adopted enhancements for the People function
Process Enhancement & Enablement
Document system changes, vendor decisions, and troubleshooting playbooks for People Ops stakeholders
Communicate system and process changes clearly to non-technical audiences across People Ops
Partner with the People team to identify and implement enhancements to broader People Operations processes and workflows, improving efficiency and the employee experience
Partner to periodically assess People Systems and processes against organizational growth (headcount increases, new entities, M&A integration) — identifying scalability gaps and recommending proactive enhancements before they become operational constraints
Qualifications
Required
5+ years in HRIS/People Systems roles, with demonstrated experience owning vendor relationships and/or leading RFP processes
Strong working knowledge of Oracle HCM or a comparable HCM platform — architecture, permissioning, and integration points — sufficient to evaluate technical proposals and troubleshoot issues independently
Experience overseeing change management with strong partnerships across various stakeholders
Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
Comfort operating with limited precedent and no fixed playbook for every issue
Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows - e.g., building or configuring an AI-driven automation, prompt-based process, or integration, with a measurable outcome such as time saved or error reduction.
Preferred
Bachelor's degree plus 5+ years related experience, or equivalent work experience
Experience with partner teams vendor systems (Qualtrics, Jira Service Management, OKTA, etc).
Experience in a matrixed org where systems ownership is split between HR, Corporate and IT across multiple operating companies
Exposure to global/multi-entity HR data structures (EOR, international payroll)
Prior experience triaging vendor or platform issues (i.e., knowing when something is a vendor problem vs. an internal configuration problem)
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$100,000
—
$150,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based operational audits. The ideal candidate pairs rigorous analytical skills with clear communication to provide actionable insights, build strong stakeholder trust, and recommend practical, scalable solutions aligned with industry best practices.
Responsibilities
In this role, you’ll:
End-to-End Operational Audits: Plan, execute, and deliver risk-based operational and compliance reviews across global functions. Document process flows and testing workpapers with limited supervision.
Audit Reporting: Draft high-impact audit reports for stakeholders that go beyond “finding errors” to provide strategic insights and root-cause analysis.
Remediation & Action: Track management action plans to ensure sustainable risk mitigation.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
SOX & Financial Controls: Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
Deep understanding of internal control frameworks (COSO, IIA Standards).
Excellent written and verbal communication skills including report writing and presentation.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
Desired:
CIA, CPA, CA or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. Approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$82,720 - $103,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Des Moines, IA; Fayetteville, AR; Kansas City, MO; Lincoln, NE; Little Rock, AR; Manhattan, KS; Oklahoma City, OK; Omaha, NE; Springfield, MO; St. Louis, MO; Tulsa, OK
УдалённоseniorUnited States (Remote)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, US; Applicants from California, please review the
ГибридSan Francisco, California; New York, New York
УдалённоМожно работать из любой страны
ES - Barcelona, Spain
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process