Location: Office Based - Taipei, Taiwan
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,
Ubuntu, is very widely used in breakthrough enterprise initiatives
such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Engineering Manager for Ubuntu Hardware Certification Quality Engineering
, to lead the team responsible for the test suites which validate hardware compatibility with Ubuntu Linux (Core, Desktop and Server – see
https://ubuntu.com/certified
for more information). We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices.
As the Engineering Manager of the Certification Quality team you’ll lead a dedicated testing team, shaping the vision and setting the pace, in collaboration with the rest of the Certification and hardware enablement teams. You will lead the certification test strategy for Canonical’s PC OEM and ODM partnerships, including Advantech, ASUS, Dell, HP, and Lenovo, deepening the test coverage for both new and existing certified hardware. You will pioneer the use of Canonical’s open source test frameworks and custom designed hardware to drive automated hardware validation of the operating system. This is a challenging position for a quality focused engineering leader, and requires an analytical mind with a passion for test automation and team leadership.
Location:
This role will be office based in Taipei Minsheng district, Taiwan.
This role entails
Lead the development and maintenance of Canonical’s hardware certification test suite
Manage timely delivery of certifications as part of the hardware certification programmes
Work collaboratively to ensure continuous improvement of test practices and tools
Build and lead a globally distributed team of engineers
Develop talent through coaching, mentoring, feedback and hands-on career development
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Be an active part of the leadership team and collaborate with other leaders in the organisation
Participate in strong engineering process through code, test plan, architectural reviews
Engage with teams at Canonical, the open source community and commercial partners
International travel twice per year for company events up to two weeks long
What we are looking for in you
Knowledge of low-level embedded software and hardware - BIOS, firmware, bootloaders, ACPI, devicetree, kernel, RTOS
A good understanding of Linux system architecture
Knowledge of quality and reliability oriented engineering practices
Exceptional academic track record from both high school and university
Undergraduate degree in Computer Science, Electrical Engineering, or another technical subject
Leadership and commitment to skills development and mentorship
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Track record of delivery of timely, high quality software
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
Nice-to-have skills we would value
Familiarity with ARM, x86 and possibly RISC-V conventions and low-level enablement details
Experience with continuous integration and delivery tools and practices
Experience of automated testing practices in a hardware enablement setting
In-depth project experience with Python
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a senior design manager to play a key role making open source software available to the world. Our Design function ensures the experience of the software and infrastructure we build is true to our intentions, and delivers the tools our community and customers need. The Design Manager makes this possible through leadership within, and beyond, our teams.
As a Senior Design Manager, you bring both experience managing design teams and have expertise in a deeply technical domain. This enables you to coach designers in creating tools for developers and cloud engineers, and cross-context to move towards tangible outcomes and lift the quality of their work. You will manage expectations and ensure deadlines are met in a timely manner against your roadmap. You will be able to communicate clearly and actively listen to product and engineering stakeholders, and your team, to drive sustainable quality improvements and guide individuals towards meaningful growth.
Leading the Infrastructure Design team, you will take responsibility for the products that help to build cloud experiences and software distribution mechanisms, and you will help to evolve the security of how software is packaged and delivered.
Location:
This role will be based remotely in the EMEA region
What the role entails
Reviewing the work of your design team for quality
Working with individual designers to support their professional growth
Continuously improving operational workflows, including production outsourcing and collaboration with Web Engineering
Working with stakeholders, especially the Engineering organization, to clearly define and validate outcomes
Evolving design systems and guidelines to drive consistent quality and improve efficiency
Coordinating with the rest of design leadership to mature our collective practice
Bringing your team and others together to share their work and strengthen culture
Engaging the open source community to learn and make the value of our work legible
What we are looking for in you
A portfolio demonstrating outstanding quality in UX design and savviness in technology
Exceptional educational achievements in design or related behavioral science discipline
Full lifecycle experience from user needs discovery through validation and implementation guidance
Commitment to transparent project delivery and owning team deadlines
Experience of managing a team that interacts with technical stakeholders
Familiarity with quantitative optimisation approaches
A passion for balancing consistency and innovation
Willingness to travel up to 4 times a year for internal events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Remote
Automattic, the tech powerhouse behind
WordPress.com
,
Jetpack
,
Tumblr
, and
WooCommerce
, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from
30 private data centers
in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.
As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:
Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;
Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;
Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;
Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds;
Here's a real-time traffic map. Each color represents an Automattic data center:
http://automattic.com/automattic-data-centers
The Systems Engineer position might be a good fit if you:
Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;
Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;
Have experience running and debugging PHP applications at scale;
Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc;
Have deep operational and maintenance experience with very large and complex public facing web hosting systems;
Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;
Possess extreme attention to detail and strive for unparalleled operational excellence;
Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.
Want to know more about how we do things? Watch:
We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.
Salary range: $120,000-$180,000+ USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Barcelona, Spain; Romania; Thessaloniki, Greece
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
Role Overview
The Life Sciences Senior Product Manager is a cross-functional position that requires taking ownership and responsibility for a Life Sciences product/service and all issues and considerations related to it. As a Product Manager, you’ll be the bridge between product stakeholders and the development team, taking the business requirements and defining the product requirements. Success depends on your ability to have deep knowledge of our customers' journey, the Welocalize business, and the impact of data.
Main Duties
Strategic Development: Play a central role in building capabilities that will empower multiple business-critical software projects.
Roadmap Leadership: Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.
Cross-functional collaboration: Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.
Objective Setting: Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.
Stakeholder Engagement: Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.
Requirement Analysis & Solution Design: Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans. Work with stakeholders to identify opportunities where software can provide valuable insights and solutions.
Performance Assessment: Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.
Industry Awareness: Stay updated with the latest advancements in software development, technologies, and methodologies.
Product Development Leadership: Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.
Performance Monitoring: Monitor product performance and user feedback to ensure product success.
Stakeholder Engagement Plan: Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.
Requirement Documentation: Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.
Team Collaboration: Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.
Culture Contribution: Contribute to a culture of excellence, open communication, courage, and respect
Requirements
5+ years of Product Management experience, preferably in tech-centric roles within life sciences or a closely related field.
Familiarity with AI and ML technologies and localization platforms, including TMS, CAT tools, LQA, MT, and integrations.
Proven track record in leading and delivering tech projects with high precision and user-centric focus.
Experience with clinical trial management systems or patient data handling is preferred.
Familiarity with global regulatory requirements pertaining to clinical trials and document management will be valued.
Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence).
Background in cloud solutions, SaaS platforms, or enterprise software development.
Skills & Knowledge
Executive Interaction: Demonstrated ability to work with senior executives, stakeholders, and users to define and manage scope, strategy, and requirements.
Quantitative Skills: Strong ability to seek out, understand, and dive into data, research, and others' thoughts to support data-driven decision-making.
Communication Skills: A well-rounded communicator, collaborator, and presenter who loves to share findings and insights. Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Methodology Understanding: Understanding of Lean and Agile methodologies.
Attention to Detail: Self-motivated with critical attention to detail, deadlines, and reporting.
Problem-Solving: Ability to work creatively and analytically in a problem-solving environment.
Autonomy & Teamwork: Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Presentation Skills: Ability to build clear and concise presentations and communicate effectively at every level of the organization.
Product Execution: Demonstrated specialization, execution, and delivery of software products.
Project Management Skills: Demonstrated project management skills, including effective planning, organizing, and administration of multi-functional work responsibilities.
Facilitation Skills: Demonstrated ability to facilitate cross-functional planning sessions (e.g., Scrum and Squad in Agile).
Team Inspiration: Demonstrated ability to effectively partner across, collaborate with, and inspire teams and individuals, including remote employees.
Negotiation Skills: Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness.
This role is an exciting opportunity to drive meaningful change, innovate, and contribute to the success of Welocalize and our clients. If you thrive in a fast-paced environment and are passionate about delivering high-quality software solutions, we’d love to hear from you!
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for IAM (Identity and Access Management)
to
build high-performing Go and Python services and secure identity and access management solutions that will be used across all company products. From
Ubuntu One SSO
to
Juju
,
LXD
and
MAAS
your team will define the way Canonical users, clients and community members access their favorite open source applications.
This is an opportunity for a software engineering manager with a passion for distributed systems operations to help us transform the future of identity management at Canonical. Experience in the identity and access management (IAM) field is desirable but not required. You will work with upstream open source projects, alongside internal teams to deliver high quality software that can be deployed on bare metal, public cloud and Kubernetes.
As the identity team engineering manager you will bring significant software development experience, Kubernetes knowledge and a keen eye for software design, performance and security. You will be responsible for working with product management to define the technical vision for the products, managing the team backlog, reviewing code and coaching younger team members.
You will also be involved in all the aspects of the software development process: you will design software, write high-quality code and tests, provide insightful code reviews, write documentation and help to troubleshoot issues.
In addition to the engineering behind the project itself, you'll have the chance to work with industry-leading teams inside Canonical, ensuring your work is backed by rock-solid data stores, and highly observable using our Kubernetes-based Observability stack. You'll work with broader open source communities, participating in "hackfest" events, webinars and conferences.
Location:
This role will be based remotely in the EMEA or AMER regions.
What we are looking for in you
Proven experience hiring and leading a high performance software engineering team
Experience with Go and Python software development
Ability to design and implement complex, distributed system
Experience working with container technology and Kubernetes
Strong understanding of software/infrastructure security and performance
Experience designing and/or operating large scale distributed systems
Knowledge of identity and access management technologies and standards is desirable but not essential
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Ability to travel internationally twice a year for company events up to two weeks long
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Doha, Qatar
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
Knowledge in Directory Services (AD & LDAP).
Excellent personal skills
Professional effective communication, verbal and written
Customer oriented mentality
Details oriented and a team player
Initiative and self-managed
Time management and result oriented
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Location: Cyprus
Workplace: hybrid
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault.
You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement.
The position is hybrid, with 3 days per week from our office in Limassol or Larnaca, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc;
Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring;
Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers.
Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis;
Manage and support private clouds (Openstack and Kubernetes);
Ensure environments are stable and adhere to availability SLAs;
Work towards reducing operational effort;
Automate repetitive operational tasks and continuously reduce manual effort;
Collaborate with development teams to troubleshoot infrastructure-related issues in production;
Keep infrastructure documentation and operational procedures up to date;
Engage in constant upskilling to stay updated with industry best practices.
Requirements
3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure.
Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud);
Experience with Linux server configuration, maintenance and troubleshooting in production.
Understanding of process control, logging and Linux service management.
Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components.
Proficiency with automation tools such as Chef, Ansible, or Salt;
Experience with Docker, Kubernetes and containerized environments;
Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog;
Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure.
Skilled in scripting languages such as Bash and Python;
Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc;
Experience with DevOps tools and CI/CD workflows.
At least C1 in Russian and B1 in English.
Nice to have
Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues.
Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments.
Hands-on experience with Chef.
Experience with GitLab CI/CD, Jenkins or GitHub Actions.
Experience working with fintech/trading, or other high-load and mission-critical systems.
We offer
Hybrid work model in our brand-new offices (Limassol or Larnaca).
Health insurance and mental health services.
13th salary and 21 vacation days per year.
Sick leave without medical certificate: 3 days per quarter.
Catered breakfast and lunch at the office.
Tuition reimbursement (kindergartens/schools).
Onsite Gym.
Corporate events and workshops.
Bonuses for special events (e.g., child's birth).
Birthday and anniversary gifts.
Company-provided laptop.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering a variety of products and language courses, redeemable using the company’s internal currency.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Office Based - Beijing, China
Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.
As a Software Engineering Manager you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system, low-level debugging, critical thinking, problem-solving skills and management ability.
Key responsibilities
Recruit, motivate, mentor, and enable your team to succeed in delivering quality products
Set goals with the team; prioritize tasks, identify and measure team health indicators
Maximise the results of team members and support their career growth
Coordinate with project managers, HWE, QA and certification management
Monitor projects from kickoff to post-mortem and handle escalations
Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs
Prioritize customer requests globally
Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security)
Provide leadership for methodologies, strategies, standards, tools, and best practices
Must be able to travel to the EU, USA, China, and Taiwan
Required skills and experience
A Bachelor (or higher) degree in STEM, preferably computer science or software engineering
Proven track record in technical roles with Linux, preferably Ubuntu or Debian
Commitment to development and testing methodologies, and maintainable code quality
Experience with management responsibilities
Ability to work collaboratively in a team environment
Ability to be productive in a globally distributed team through self-discipline and self-motivation
Commitment and energy to deliver on schedule
Strong English and Chinese language communication skills, both written and verbal
Desirable skills and experience
Making technical decisions for a team as a tech lead
Software architecture and design experience
Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML
Participation in open-source development projects
Experience with CI/CD
Canonical is an equal opportunity employer
Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-ET1 #stack
Location: Riyadh, Saudi Arabia
As the Chief Enterprise Architect at Müller's Solutions, you will be responsible for defining and leading the architectural strategy and roadmap for our organization. You will work closely with senior stakeholders, including C-suite executives, to align technology solutions with business goals and drive innovation through effective enterprise architecture practices.
What about the role responsibilities?
• Develop and communicate the enterprise architecture vision and strategy, ensuring alignment with business objectives and long-term goals.
• Lead the development and maintenance of enterprise-wide architectural standards and frameworks, ensuring consistency, scalability, and security across all technology solutions.
• Collaborate with key stakeholders to identify and prioritize technology initiatives and ensure they align with the architectural vision.
• Provide expert guidance and advice on technology-related decisions, considering both short-term needs and long-term strategic objectives.
• Lead and mentor a team of architects, ensuring their professional growth and development and fostering a culture of innovation and collaboration.
What should you have to fit in this role?
• Bachelor's or master's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Chief Enterprise Architect or a similar leadership role, driving architecture initiatives at an enterprise level.
• Strong understanding of enterprise architecture principles and frameworks, such as TOGAF (The Open Group Architecture Framework) or NORA Framework.
• Excellent strategic thinking and problem-solving skills, with the ability to align technology strategies with business goals and objectives.
• Strong leadership and management skills, with the ability to inspire and motivate a team of architects.
To succeed in this role, it's nice to have:
• Experience in the development and implementation of digital transformation strategies, driving organizational change through technology enablement.
• Certification in enterprise architecture frameworks or methodologies, such as TOGAF or NORA, demonstrating your expertise in the field.
• Experience in a global organization or working with diverse teams, enabling you to effectively navigate and collaborate in a multicultural environment.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Home based - EMEA
We're enabling high-performing, rock-solid MongoDB deployments on any cloud or platform our customers choose. We want to create the world's best open source analog to MongoDB Altas or Amazon DocumentDB, which can be owned, controlled and operated by end-users on their own multi-cloud or on-premise environments.
Canonical is looking for an experienced Python developer with a background in MongoDB who will help us to build a fully managed MongoDB solution based on Juju. We're aiming to build the most reliable and secure way to deploy and operate MongoDB on machines, VMs, public cloud and Kubernetes. The MongoDB team is small, meaning you will be a key contributor and your work will have a significant impact on the product and the broader ecosystem.
Who you are
You love technology and working with brilliant people.
You are an accomplished senior Python programmer that enjoys challenging projects in mission-critical environments.
You have experience operating and managing MongoDB clusters.
You are experienced with modern infrastructure deployment automations or with traditional Linux systems administration, operations, and package management.
You are passionate about quality and automatic testing.
Work with one of the industry's pioneers in open source with intelligent engineers at every level from engineer to CTO and CEO level. At Canonical we've honed our remote-first culture since 2004, established in the company from the very beginning. Enjoy a competitive salary, the flexibility to work and live where you wish, and the chance to work exclusively on impactful open source projects.
Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
We are looking for a Senior Engineer to join the team
that enables the core technologies that Fin is built on
. This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith.
Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent
core technology
usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partnering with teams that utilise any of Fin’s core technologies or our build patterns. Previous projects from the team include
future-proofing our databases through sharding
and building
a mechanism to migrate Elasticsearch indexes for scale and profit
.
We’re building a robust platform where your expertise will be applied to areas such as building a beautiful Messenger, an efficient teammate experience, a secure by default system, all while scaling the platform to billions of users and shipping two hundred new versions of Intercom to production every day.
Delve deeper into our engineering culture at
Fin.engineering
and explore
our engineering values
.
What will I be doing?
Own high-impact work on Elasticsearch at scale, including index design, shard and partitioning strategy, cluster health, performance tuning, safe migrations, and operational excellence.
Collaborate with world-class domain experts to shape our technical direction and infrastructure as we grow.
Deeply own aspects of our infrastructure at Fin and autonomously executing on high impact projects - including writing application code, automating systems, improving observability and low-level tuning of datastores used in production, test and development across Fin.
Value agility and simplicity, just as you prioritise scalability and uptime. Our continuous deployment approach ensures focus on gradual improvements. Major accomplishments are introduced incrementally, staying under the radar with feature flags.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as strategic work and enablement.
Play an active role in the hiring, mentoring, and career development of other engineers.
Raise the bar for technical standards, performance, reliability, and operational excellence across Fin.
What skills do I need?
Excellent pragmatic engineering skills.
5+ years experience in a production environment, with contributions to the design and architecture of distributed systems.
Strong experience with at least one major production datastore or search system, with Elasticsearch being especially relevant for this role.
Good judgment around Elasticsearch in real-world systems, such as index and mapping design, cluster operations, scaling patterns, performance tuning, or migrations.
Expertise in backend technologies such as MySQL, Memcached, as well as Linux.
Ideally, you’ve supported scaling a SaaS product in a previous role and loved the satisfaction that comes with knowing that people around the world are using something you’ve created.
Significant, demonstrated impact that your work has had on the product and/or the teams you worked with.
Proficient with standard software engineering methodologies, e.g. unit testing, object-oriented design, data structures, code reviews, design documentation, and utilising observability tooling.
Understanding of modern web apps and distributed systems, along with an ability to articulate technical challenges and solutions.
Experience as a technical lead for large multi quarter projects and programs including defining the roadmap.
Ability to learn quickly, iterate, unblock yourself, and persist until the right problem is solved.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As a Proactive Monitoring Specialist Lead, you will play a crucial role in leading and managing a team of monitoring specialists. You will oversee the monitoring and analysis of system performance, identify potential issues, and take proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems.
Responsibilities:
Lead and manage a team of Proactive Monitoring Specialists, ensuring their training and development needs are met
Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques
Analyze system logs and alerts to identify potential issues and vulnerabilities
Take proactive measures to ensure system performance, availability, and security
Create and maintain documentation for monitoring procedures and processes
Collaborate with technical teams to troubleshoot and resolve issues in a timely manner
Recommend and implement improvements to monitoring tools and processes for continuous enhancement
Stay updated with the latest technologies and best practices in proactive monitoring
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Proactive Monitoring Specialist or similar role
Prior experience in leading or managing a team of monitoring specialists
Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds
Experience in analyzing system logs and alerts to identify potential issues
Proficiency in scripting languages, such as PowerShell or Python
Knowledge of IT infrastructure and networking principles
Excellent problem-solving and analytical skills
Strong communication and leadership abilities
Ability to work well under pressure and prioritize tasks
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as a Proactive Monitoring Specialist and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As a Proactive Monitoring Specialist, you will play a crucial role in monitoring and analyzing system performance, identifying potential issues, and taking proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems.
Responsibilities:
Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques
Analyze system logs and alerts to identify potential issues and vulnerabilities
Take proactive measures to ensure system performance, availability, and security
Create and maintain documentation for monitoring procedures and processes
Collaborate with technical teams to troubleshoot and resolve issues in a timely manner
Recommend and implement improvements to monitoring tools and processes for continuous enhancement
Stay updated with the latest technologies and best practices in proactive monitoring
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Proactive Monitoring Specialist or similar role
Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds
Experience in analyzing system logs and alerts to identify potential issues
Proficiency in scripting languages, such as PowerShell or Python
Knowledge of IT infrastructure and networking principles
Excellent problem-solving and analytical skills
Strong communication and teamwork abilities
Ability to work well under pressure and prioritize tasks
Location: Riyadh, Saudi Arabia
As an Oracle Database Specialist at Müller's Solutions, you will play a crucial role in maintaining and optimizing Oracle databases to ensure their performance, availability, and security. You will work closely with cross-functional teams to design, implement, and support database solutions that align with the business needs of our organization and clients.
Responsibilities:
Design and implement Oracle database solutions based on business requirements and best practices.
Perform database installations, upgrades, and migrations.
Create and manage database objects, including tables, views, indexes, and sequences.
Monitor and optimize database performance, including query tuning, index management, and capacity planning.
Implement and maintain database security controls and access privileges.
Perform database backups, recovery, and disaster recovery procedures.
Collaborate with development teams to design and implement efficient database schemas and data models.
Troubleshoot and resolve database issues, working closely with technical teams to identify and implement solutions.
Stay updated with the latest Oracle database technologies, features, and best practices.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an Oracle Database Specialist, with expertise in managing and optimizing Oracle databases.
Proficiency in Oracle database administration tasks, including installations, upgrades, and migrations.
Strong understanding of Oracle database architecture, performance optimization, and troubleshooting.
Experience with database backup, recovery, and disaster recovery procedures.
Knowledge of Oracle security practices and access controls.
Familiarity with SQL and PL/SQL programming languages.
Excellent problem-solving and analytical skills.
Ability to work independently and collaboratively in a team environment.
Strong communication and interpersonal skills.
Location: Riyadh, Saudi Arabia
At Müller's Solutions, we are currently looking for a skilled and experienced Oracle Administrator to join our team. As an Oracle Administrator, you will be responsible for the administration, maintenance, and support of Oracle databases to ensure their optimal performance, availability, and security.
Responsibilities:
Install, configure, and upgrade Oracle database software.
Create and manage database instances, schema objects, and user accounts.
Perform routine database maintenance tasks, such as backups, recovery, and patching.
Tune and optimize Oracle database performance, including query optimization and index management.
Monitor database activity and performance, and proactively address potential issues.
Implement and maintain database security and access controls.
Manage and resolve database incidents and problems.
Collaborate with development and infrastructure teams to implement database changes.
Stay updated with the latest Oracle database technologies, features, and best practices.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an Oracle Administrator, with expertise in managing and supporting Oracle databases.
Proficiency in Oracle database administration tasks, including installation, configuration, and upgrades.
Strong knowledge of Oracle database architecture, performance optimization, and troubleshooting.
Experience with database backup, recovery, and patching procedures.
Knowledge of Oracle security practices and access controls.
Good understanding of SQL and PL/SQL programming languages.
Excellent problem-solving and analytical skills.
Ability to work independently and collaboratively in a team environment.
Strong communication and interpersonal skills.
Location: Riyadh, Saudi Arabia
As a Cisco Collaboration Engineer at Müller's Solutions, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients. You will collaborate with cross-functional teams and clients to gather requirements, design scalable solutions, configure and deploy Cisco collaboration products, and provide ongoing support and maintenance.
Responsibilities:
Design, configure, and implement Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration products.
Gather and analyze requirements from clients and stakeholders and develop solution designs that meet their business needs.
Collaborate with network engineers and other technical teams to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure.
Perform system upgrades and deployments of Cisco collaboration products, ensuring minimal downtime and disruption to client operations.
Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, addressing and resolving issues in a timely manner.
Follow best practices and industry standards for security, performance, and reliability in the design and implementation of Cisco collaboration solutions.
Stay updated with the latest Cisco collaboration technologies and certifications to enhance expertise and provide innovative solutions to clients.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions.
Strong knowledge of Cisco collaboration products, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration tools.
Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs.
Excellent understanding of VoIP technologies, codecs, and codecs negotiation.
Ability to analyze and troubleshoot complex network and collaboration issues.
Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred.
Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
УдалённоseniorHome based - EMEA
УдалённоseniorГеография найма не уточнена
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.