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Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Responsibilities Own the product strategy and roadmap for Cryptopay’s B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.

Location: Jakarta; Kuala Lumpur Workplace: onsite Ajax Systems is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure. Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide. Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team. We are the Pre-Sales Engineering team at Ajax Systems , working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve. What do we do? Test and implement innovations: Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams. Support our partners: We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand. Expand our expertise: We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI. What is our mindset? Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies. We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects. What makes this role special? Variety of challenges: Every day brings something new — from supporting complex integration projects to developing training materials for our partners. Cutting-edge technology: We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems. The passion behind the profession: There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world. Our mission We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them. Responsibilities Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees. Develop and implement solutions aligned with the business objectives defined by clients. Participate in new product launches. Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams. Conduct market research and competitor analysis. Participate in industry conferences and events. Travel internationally for business purposes. Key requirements Strong verbal and written communication skills. Experience delivering presentations, webinars, and training sessions. Ability to quickly learn and understand new technical information. Strong negotiation skills and the ability to effectively present and justify technical solutions. Ability to quickly assess client needs and propose optimal solutions. Adaptability and the ability to respond promptly to changes in processes or client requirements. Ability to multitask and prioritize effectively. Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance. Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams. Upper-Intermediate (B2) level of English proficiency. What we offer Freedom to make decisions and bring your ideas to life. A dynamic, passionate team and a zero-bullshit culture. Company-funded external training and professional development opportunities. English lessons with a native speaker. Early access to testing new devices before their official release. Flexible working hours in the office. Medical insurance. If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team!

Location: United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom We’re looking for a Senior Analytics Engineer to help shape how data is modeled and governed at Airalo, transforming first- and third-party data into clean, trusted, well-documented datasets that power decisions across product, marketing, finance, and commercial teams, serving 30+ million users and growing. This role carries particular weight in our finance and revenue domain: you’ll steward the models finance relies on directly, including order-to-revenue flows and reconciliation against third-party systems such as our ERP, where precision and auditability matter as much as scalability. Our analytics engineering function is still maturing, so you’ll have real ownership in establishing standards, defining our semantic layer, and shaping how data is structured as we scale globally, working closely with the rest of the data team to build a production-grade analytics platform on LightDash and beyond. What You'll Do: Design, implement, and maintain data models using dbt within our cloud data warehouse, ensuring performance, cost efficiency, and alignment with business logic Build and maintain finance and revenue data models, including order-to-revenue flows, recognition logic, and reconciliation against source-of-truth financial systems, that finance and commercial teams can rely on for reporting and forecasting Own the order-to-revenue pipeline: ensuring every order correctly and traceably resolves into recognized revenue, with clear handling of refunds, adjustments, currency conversion, and edge cases Collaborate with other analytics engineers and data engineers to build and scale ELT workflows that ensure data freshness and reliability for mission-critical reporting Partner with Finance and the ERP systems integrator to validate that data models and definitions carry over correctly from legacy systems into the new ERP/EPM platform Implement robust testing, documentation, and monitoring practices, acting as a steward of data quality and governance across the platform, with particularly high attention to detail in domains where small errors compound (e.g., revenue, finance) Collaborate cross-functionally  to translate complex business questions into scalable, production-ready data artifacts Partner with the data analysts and domain leadership to drive the rollout and adoption of self-service analytics, ensuring business users can trust and independently explore the data models you build Contribute to the evolution of our modern data stack, bringing curiosity and pragmatic judgment to new tools and approaches Must Haves: Bachelor's/Master's degree in a quantitative field (statistics, economics, mathematics, computer science, or equivalent work experience) Hands-on experience building finance and/or revenue data models, ideally including order-to-revenue or billing-to-revenue pipelines, revenue recognition logic, or financial reconciliation (ERP, billing platforms or similar) 5+ years in analytics engineering, data engineering, or analytics roles with significant modeling responsibilities Strong SQL and data modeling skills, with demonstrated experience designing robust, scalable dimensional models Exceptional attention to detail, especially when working with numbers that feed financial reporting, reconciliation, or external disclosure Significant hands-on experience with dbt (Core or Cloud) for managing transformation logic, testing, and documentation Familiarity with cloud data platforms (BigQuery) and data orchestration tools (Airflow, Dagster, or similar) Experience working with modern BI platforms and semantic layers-LightDash experience is a strong plus Track record of partnering with analysts and business stakeholders to translate requirements into well-structured data products Strong communication skills, with the ability to explain complex data concepts to diverse audiences Proactive self-starter who thrives on solving ambiguous problems and takes ownership from concept to production Nice to Have: Experience in marketplace, telecom, or travel/mobility businesses Background in B2C product companies with high-volume event data Experience building analytics engineering capabilities in low-maturity data environments Previous experience at a scale-up that went through hypergrowth Experience defining and governing company-wide KPIs and metric frameworks Experience working alongside or within a finance function (e.g., supporting FP&A, revenue accounting, or audit processes) on data accuracy and traceability Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £74,800 – £112,200 📍 Spain: €77,600 – €116,400 📍 Germany: €76,000 - €114,000 Your Home Destination: 🛫 Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨

Location: Warsaw, Poland; Serbia; Romania On behalf of AdTech Client #1 , SD Solutions is looking for a talented Senior Full-Stack Engineer Developer to join our Engineering team. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: You will exert significant influence across the architecture team, serving as a key decision-maker in the adoption of new technologies for the company. You will be responsible for owning our end-to-end development process, from design to production, while also enhancing our platform infrastructure. You will make a critical contribution to shaping and developing our products, from design to implementation of a microservices system. You will lead and mentor other developers through complex projects that will affect our core business. You’ll engage in research of core technologies and integrations with external APIs and third-party services and provide solutions to ongoing issues. Requirements: 7+ years of experience in developing complex enterprise web applications and distributed systems in production. Deep understanding of Java programming (Spring Boot/Spring- A must!). Experience with designing and implementing web systems architecture. Experience working with relational and non-relational databases (MySql, Elasticsearch, Redis, Vertica). Experience in modern UI frameworks (Angular, Vue, React) - A must! Demonstrated leadership skills. A highly motivated team player with a strong “can-do” attitude and great interpersonal skills. A self-starter who can work independently and multitask effectively. Passionate and eager to learn new technologies. BSc in Computer Science or equivalent. About the company: A large-scale advertising technology company building audience intelligence and campaign automation tools for brands, agencies, and publishers across multiple digital channels. The platform processes vast data volumes to enable programmatic decisions and measurable business outcomes at a global level. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Sambir, Ukraine; Batumi, Georgia; Tbilisi, Georgia; Belgrade, Serbia; Erevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Cluj-Napoca, Romania; Bucharest, Romania; Bucuresti, Romania; Sofia, Bulgaria; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Monetization Specialist Android Developer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: Ad Architecture & Integration: Build and maintain scalable, robust native ad architectures in Android (Kotlin / Java) covering Interstitials, App Open Ads, Rewarded Videos, and Native/Banner formats. Mediation Mastery: Manage, configure, and optimize enterprise mediation stacks, with an emphasis on AppLovin MAX and Google AdMob. Smart Loading & Show Rates: Architect intelligent caching, pre-fetching, and asynchronous loading flows to eliminate latency, prevent ad drops, and achieve industry-leading Show Rates. eCPM Optimization & Bidding Logic: Implement code-level triggers, contextual engagement signals, and dynamic refresh logic to drive aggressive competition among programmatic bidders. SDKs & Custom Adapters: Integrate, test, and maintain third-party ad network SDKs, custom mediation adapters, and bidding partners. Diagnostics & Revenue Stability: Continuously monitor core monetization metrics (eCPM, ARPDAU, Latency, Impression Depth) and rapidly troubleshoot fill-rate drops or mediation errors. Policy & Privacy Compliance: Ensure full adherence to Google Play developer policies, AdMob/AppLovin quality guidelines, CMP/Consent frameworks, and invalid traffic (IVT) prevention rules. 5+ years of professional Native Android development experience (Kotlin / Java) utility apps. 5+ years of dedicated technical experience with mobile ad networks and mediation platforms, specifically AppLovin MAX and Google AdMob. Proven track record of building and maintaining monetization layers in high-scale utility or casual Android apps. In-depth understanding of programmatic in-app bidding, waterfall configurations, floor pricing, and real-time auction dynamics. Strong understanding of the utility app lifecycle: user flows, retention patterns, and high-converting ad placement timing. Data-driven mindset: ability to connect code architecture directly to ad revenue performance and unit economics.

Prospecting for net new FinServ accounts, greenfield building, and developing relationships with existing customers to maintain active deal pipeline and ideal quota coverage in your territory. Managing and creating demand for expansion on existing FinServ customers to widen the footprint of Collibra within these accounts.

Location: Germany Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements. Location: Germany Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers. Security Clearance: German security clearance is not required, but is a strong nice-to-have. What You'll Do Customer Program Leadership: - Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling - Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams - Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans - Navigate complex procurement processes, RFP responses, and contractual technical obligations. Strategic Communication: - Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership - Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds - Present technical roadmaps and status updates to senior stakeholders including departmental executives - Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: - Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles - Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams - Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure. - Drive alignment between product development priorities and specific customer requirements. Technical Delivery & Execution: - Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards - Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support - Establish governance checkpoints appropriate for high-stakes government and defence deployments - Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments. You May Be a Good Fit If: Required Experience: - 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery. - Excellent executive communication and stakeholder management. - Experience working with government, defence, or heavily regulated customers. - Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements. - Bachelor’s degree in a relevant field; advanced degree or technical certs a plus. Technical Background: - Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped) - Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator - Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders. Government & Defence Acumen: - Deep understanding of how government and defence organisations procure, evaluate, and deploy technology - Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications - Understanding of defence and national security considerations in AI deployment - Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset - Eligible to obtain a German security clearance Nice to Have: - Active German security clearance - Bilingual (English/German) proficiency - Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors - Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments - Project management certification (PMP, PgMP) or government-specific methodologies. Security Clearance Requirements This role strongly prefers eligibility for German government security clearance. We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers. What Makes This Role Unique This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability. If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Taguig, National Capital Region Workplace: Hybrid THE BUSINESS RESILIENCE OFFICER SUPPORTS THE DEVELOPMENT, IMPLEMENTATION, AND OVERSIGHT OF THE BANK’S BUSINESS CONTINUITY MANAGEMENT AND OPERATIONAL RESILIENCE PROGRAM. THE ROLE HELPS ENSURE COMPLIANCE WITH MORB SECTION 149, BSP BUSINESS CONTINUITY REQUIREMENTS, AND BSP CIRCULAR NO. 1203 ON OPERATIONAL RESILIENCE. KEY RESPONSIBILITIES - Maintain the Bank’s business continuity and operational resilience frameworks, policies, standards, and procedures. - Coordinate periodic Business Impact Analyses and continuity risk assessments. - Facilitate the identification of critical operations and their end-to-end dependencies, including people, processes, technology, facilities, information, and third parties. - Assist business units in establishing recovery objectives and tolerances for disruption. - Review and challenge business continuity, crisis management, emergency response, and recovery plans. - Coordinate tabletop exercises, call-tree tests, disaster recovery tests, simulations, and severe-but-plausible scenario exercises. - Evaluate test results, document identified gaps, and monitor corrective actions to completion. - Assess whether critical operations can remain within approved disruption tolerances. - Coordinate with IT on system resilience, disaster recovery, cybersecurity incident response, and recovery readiness. - Assess the continuity and resilience arrangements of critical service providers and outsourced operations. - Support the activation of continuity and crisis management plans during actual disruptions. - Facilitate post-incident reviews and ensure lessons learned are incorporated into policies, plans, and controls. - Maintain escalation and communication procedures for significant disruptions. - Support the timely preparation of regulatory incident reports and notifications. - Conduct training and awareness programs for employees, plan owners, and business continuity coordinators. - Prepare regular resilience reports, dashboards, and recommendations for senior management and the Board. - Maintain complete documentation for BSP examinations, internal audits, and independent reviews. - Monitor regulatory developments and recommend enhancements to maintain compliance. - Perform other operational-risk and resilience responsibilities assigned by the Chief Risk Officer. QUALIFICATION REQUIREMENTS - Bachelor’s degree in Business Administration, Finance, Information Technology, Engineering, or a related field. - At least 3 years of relevant experience in banking, financial services, or a related industry where BCP is important. - Experience in one or more of the following areas: - Business continuity management - Operational resilience or operational risk - Disaster recovery - Crisis or incident management - Banking operations - Information technology or cybersecurity - Audit, compliance, or risk management - Working knowledge of Business Impact Analysis, continuity planning, recovery strategies, and resilience testing. - Familiarity with BSP regulations, particularly MORB Section 149 and Circular No. 1203. - Knowledge of ISO 22301 or similar business continuity standards is preferred. - BCM, operational resilience, risk management, or disaster recovery certification is an advantage. - Strong analytical, documentation, project coordination, and report-writing skills. - Strong communication skills and ability to coordinate across business units, IT, management, and external service providers. - Ability to remain composed and work effectively during disruptions and crisis situations. - Willingness to provide support outside regular working hours during exercises or actual incidents, if warranted only.

Location: Paris, France About Allucent™ At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments. If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide. Together we SHINE . Find more information about our values. The role Bring your monitoring expertise to the forefront of innovation. We are looking for a Clinical Research Associate (CRA) to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice. As a CRA , you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout France. Main responsibilities: Independently manage all aspects of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits. Ensure compliance with protocols, GCP, ICH, SOPs, and applicable regulatory requirements. Build strong site relationships , acting as a primary point of contact and ensuring high-quality data collection. Identify and resolve site issues , escalating as needed to maintain trial integrity and patient safety. Activities around regulatory affairs, site activation and study-startup. Requirements To be successful you will possess: You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact. Experience in leading monitoring activities in complex trials with a minimum of 2 years’ experience. Strong understanding of ICH-GCP and regulatory guidelines . Clear and confident communicator in English and French. Comfortable working independently and managing priorities. Willingness to travel, as required (8 DOS per month). Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Los Angeles, USA Brand Management at Riot is focused on our players. Our mission is to make it better to be a player by building trust, inspiring fandom, and delivering meaningful experiences that resonate globally. As a Brand Manager for an undisclosed R&D game, reporting to the Director of Global Brand Management, you will help introduce a brand-new product to players for the very first time. This is a rare opportunity to be an early pioneer, shaping how this product shows up in the world, how players first experience it, and how the brand and live service evolve over time. You will be focused on driving go-to-market strategy and executing global player experiences that bring this new game to life, operating at the intersection of product, publishing, and creative to align teams, build momentum, and deliver key moments with clarity, craft, and operational excellence. This role is ideal for a highly organized, execution-driven brand marketer who thrives in ambiguity and loves bringing big moments to market. Responsibilities Deliver against global go-to-market strategy, translating global game experiences into clear, actionable marketing plans, briefs, and milestones that teams can execute against with confidence Lead execution of cross-functional campaigns end-to-end, from framing objectives and defining audiences through creative development, production, launch, and post-launch evaluation. Partner closely with external and internal partners such as Product, Publishing, Creative, Production, Community, Social, Comms, and Regional teams to align priorities, timelines, and execution plans across functions. Own the development and execution of core go-to-market tactics, including channel planning, asset development, launch sequencing, and cross-channel coordination across owned, earned, and partner surfaces. Serve as the accountable on-team owner for campaign rollout and tactical execution, overseeing end-to-end development of marquee moments, including briefing and alignment with external vendors and agency partners, while partnering with producers and channel owners who support day-to-day execution. Drive cross-functional coordination and operational rigor, maintaining sources of truth such as campaign roadmaps, timelines, creative trackers, and status updates. Ensure campaigns are delivered on time, on brief, and on budget, proactively identifying risks and dependencies and helping teams navigate tradeoffs. Support the development of scalable campaign frameworks and go-to-market processes that can evolve as the product grows into a long-term live service. Partner with Analytics and Insights to evaluate campaign performance, synthesize learnings, and apply optimizations to evolve the publishing playbook. Required Qualifications 4+ years of experience in brand management, product marketing, publishing, or equivalent roles, agency or in-house. Experience delivering integrated go-to-market campaigns from strategy through execution in fast-moving environments. Strong cross-functional leadership skills, with a track record of aligning multiple teams and stakeholders around shared goals. Exceptional organizational and project management abilities, comfortable managing complex timelines, dependencies, and deliverables. Demonstrated strength in execution, able to turn strategy into action and keep work moving forward with clarity and momentum. Experience working on live-service products or ongoing content-driven marketing programs and with first party or third party partners to land product/brand campaigns. Excellent communication skills, including the ability to write clear briefs, present plans, and drive alignment across partners. Passion for games and empathy for players. Desired Qualifications Familiarity with global publishing models and working with regional or international partners. Experience or passion for the games industry, entertainment, or youth-culture-driven brands. For this role, you will find success through collaboration, operational excellence, and a deep commitment to delivering great player experiences. If you are energized by launching something new, aligning teams around bold moments, and turning ideas into action this could be the role for you. Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's customer-facing teams are often the first place a customer sees what Claude can do. As a Demo Engineer, you'll build the demos, reference implementations, and reusable tooling that help those teams make new capabilities tangible, relevant, and trustworthy, ideally within days of a product launch rather than weeks after. This role sits between product engineering, technical storytelling, and GTM execution. You'll own ambiguous, high-leverage problems end to end: prototyping an agentic experience for a new capability, then hardening it into something reliable that other teams can run on their own. You'll work closely with Product, Engineering, Marketing, Operations, and our sales and solutions teams, and you'll bring what you learn from customer-facing work back to the people building the products. Because a demo is frequently someone's first impression of what our models can and can't do, accuracy and honesty matter as much as polish. Success in this role looks like customer-facing teams demonstrating new capabilities sooner and with more confidence, recurring requests becoming reusable assets rather than one-off projects, and field insights shaping product and launch-readiness decisions. Responsibilities Own demo readiness for new and priority Claude capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths Build prototypes, agents, and reference flows that make complex capabilities concrete and tie them to clear customer outcomes Turn recurring requests into reusable accelerators such as companion apps, templates, Skills, plugins, and self-service demo packages that scale across customer-facing teams Partner with GTM colleagues on high-impact customer moments, unblock critical technical gaps, and spot the patterns worth turning into shared assets Build internal agentic systems that automate demo preparation, validation, and asset maintenance, so demos stay current as products change Translate patterns from customer-facing work into product feedback, launch-readiness priorities, and systemic improvements with Product and Engineering Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption Decide when a customer need calls for a bespoke build and when it should become a shared capability You may be a good fit if you have Proficiency in Python or TypeScript, with experience shipping working software end to end Hands-on experience building applications or agents on top of LLM APIs, including prompting, tool use, and retrieval Experience designing integrations with third-party APIs, data sources, and services The ability to take an ambiguous capability or customer need to a working prototype quickly, and then make it reliable Clear communication of technical concepts to both technical and non-technical audiences, including sales and solutions teams Comfort collaborating across Product, Engineering, Marketing, Operations, and GTM teams Experience in a demo engineering, solutions engineering, sales engineering, forward deployed engineering, developer relations, or product engineering role A track record of building reusable internal tools, templates, or self-service assets that other teams adopted Hands-on experience with Claude Code, the Claude Agent SDK, the Model Context Protocol (MCP), Skills, or plugins Experience building evaluation or validation harnesses for AI systems, including reliability checks and graceful fallbacks Experience building always-on or scheduled agentic systems that automate internal workflows Experience building synthetic or sanitized datasets that make demos realistic without exposing sensitive information Front-end or product design skills that help demos feel polished and intuitive Experience supporting product launches or running launch-readiness programs A history of turning field feedback into concrete product input that influenced a roadmap A passion for making powerful technology safe and beneficial, and a commitment to representing model capabilities accurately and honestly The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $315,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street) Workplace: Hybrid ABOUT THE ROLE Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work. THE TECHNICAL CHALLENGES Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers. Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next. Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create. IMPACT In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back. At twelve months you will have: - Set a multi-year technical strategy for Reporting & Insights - Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth - Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers - Put shared foundations for AI-native reporting and insights into production - Grown the Lead and Senior Engineers around you and raised the technical bar across the group Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team. OWNERSHIP You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems WHO YOU’LL WORK WITH You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on. WHAT YOU BRING Must-have: - You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it. - You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries. - You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters. - You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system. - You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on. Nice to have: - Financial, reporting or analytics domain experience - LLM or agent-based features in production - .NET and AWS - A presence in the wider tech community through talks, writing or open source HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - Washington, WA & San Mateo, CA: $287,000 - $320,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page   Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: London, United Kingdom Workplace: hybrid Director of Global Operations - 18 months Maternity Cover Location: London, hybrid 3 days Reports to: Chief Operating Officer (COO) Role Overview The Director of Global Operations role reports to the Chief Operating Officer (COO) and is responsible for the global delivery of the Operations and incident management and Data functions at Sokin. You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery of the organisation's data strategy and reporting. This is an 18-month cover with a structured handover. You will own the function day to day, progress the operational, incident management and data roadmaps, and hand it back in a strong position. Legal, Regulatory and Compliance are out of scope, though involvement or consultation on organisational design and process excellence is expected. About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: • Global payments and receivables • Foreign Exchange (FX) • Treasury management • Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments. Key Responsibilities Managerial Responsibility Direct line management of the Regional Heads of Operations and Head of Data Accountability for team performance, capacity planning, and global resourcing, including 24/7 coverage Setting objectives and performance expectations, running reviews, and developing future leaders, with a focus on internal promotion and career development Managing the team through the leadership transition, including a clear handover at the start and a clean hand back at the end of the cover Organisational Design and Team Leadership Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience Manage team capacity and proactively resource a global team who can support the scaling company and customer base Work with HR to develop and implement clear, defined and structured job specifications and career development frameworks for roles within the Operations function and provide mentoring and coaching Foster a culture of continuous learning, experimentation, and improvement Operational Excellence and Customer Support Drive a high-accountability, high-ownership, high-performance culture Continuously identify and implement process efficiencies, particularly utilising AI tooling as appropriate, to improve both the day-to-day running of the team and improve the quality and speed of customer responses Establish, baseline and continuously improve on key team performance metrics and SLAs Collaborate with related teams such as Banking Partnerships and Relationship Management to ensure effective end-to-end action for key customer retention and third-party provider performance Partner with Product Engineering tribe leads to keep visibility on delivery commitments, surface risks early, and factor operational dependencies into product planning Define and prioritise, with Product Engineering, a backlog of continuous operational improvements Incident Management Define and implement the long-term strategy for incident management at Sokin, encompassing Engineering, Data, Security and Legal issues alongside relevant stakeholders Design, implement and scale a full end-to-end incident management process and accountable team, including resourcing and tooling Ensure the accurate and timely reporting of incident metrics, follow ups and regulatory reporting as needed Work with Engineering to reduce recurring issues and speed up or automate incident response Define, baseline, and set targets for incident metrics such as MTTR with Engineering leadership Data Lead and Develop a Data team that delivers a best-in-class internal data reporting and insights function to stakeholders across the business Support the Head of Data in the design and implementation of the data strategy, from resourcing and tooling to prioritisation and frameworks Support the implementation and rollout of the data request and approval process, ensuring adherence to data security procedures and legal and regulatory requirements Help establish, baseline and improve SLAs and a consistent framework for the response and delivery of both data access and reporting requests What We’re Looking For Experience in FinTech operations, including cross-border payments, reconciliation, and customer support Experience in fast-paced, scaling Agile environments delivering API-led products Direct experience working alongside Product Delivery teams, with involvement in requirements gathering, operational go live testing and launch support Exceptional communication and stakeholder management skills Servant team leadership with a passion for personal and professional development and internal promotion and career development Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Senior Forward Deployed Engineer (AI Enablement) As a Forward Deployed Engineer, you will turn AI capabilities into practical solutions that improve how Reddit works across business and technical functions like Sales, Marketing, Business Development, and Finance. You will identify valuable business problems and own the engineering from discovery through production launch and adoption, with measurable impact on quality, speed, capacity, and cost. This is an opportunity to build close to the people who use your work. Working with internal business teams and the AI Platform team, you will challenge existing workflows, make product and technical decisions, and ship AI applications, agents, integrations, and automations that employees can rely on. You will write code, experiment quickly, and take responsibility for production quality. Your judgment will shape where AI adds value, where conventional automation is better, and what should remain a human decision. The components and insights you contribute will help other teams solve similar problems. You will have room to own meaningful work, deepen your applied AI expertise, and see the results of what you build across Reddit. Responsibilities Build AI applications, agents, skills, connectors, and workflow automations that solve business problems and improve how Reddit works. Translate ambiguous business problems into AI-native workflows and technical delivery plans. Work closely with internal functions, embedding where needed to understand their work and build trust with AI champions, builders, and subject matter experts. Understand function goals, jobs to be done, current workflows, systems, data, and measures of success. Prototype within days and productionize priority workflows within weeks when feasible. Integrate approved data, tools, APIs, and actions into safe end-to-end workflows. Define evals, review gates, human-in-the-loop controls, observability, and evidence. Launch trusted production workflows with governance, support, reversibility, and named owners. Transfer maintainable workflows to function owners and reduce long-term dependency on the team. Return repeated needs, blockers, and infrastructure requirements to the AI Platform Hub. Turn local wins into reusable agents, skills, templates, connectors, playbooks, and platform patterns. Required Qualifications 5+ years building software, including AI applications, agents, automations, or internal tools. Strong engineering fundamentals and production judgment; translates ambiguous business needs into solutions. Hands-on agent development and deployment, including tool/API use, orchestration, state, and failure handling. Enterprise integrations using MCP or comparable tool integration patterns. Experience with LLM retrieval and structured outputs. Reliable AI operations: cloud deployment, access controls, observability, evals, failure analysis, and improvement. Clear technical and non-technical communication; explains tradeoffs and incorporates feedback. Preferred Qualifications Experience with enterprise business systems, internal tools, or embedded delivery. Experience creating reusable components or helping teams adopt new tools. Experience redesigning business workflows and measuring gains in quality, speed, capacity, or cost. Experience building user-facing AI tools and driving adoption through feedback, onboarding, and training. Benefits: Comprehensive Healthcare Benefits 401k Matching Workspace benefits for your home office Personal & Professional development funds Family Planning Support Flexible Vacation (please use them!) & Reddit Global Wellness Days 4+ months paid Parental Leave Paid Volunteer time off #LI-Remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $180,200 — $252,300 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Lead Forward Deployed Engineer (AI Enablement) As a Lead Forward Deployed Engineer, you will own the vision for how applied AI solves business problems at Reddit. You will identify where AI can create the most value, set technical direction, and turn that vision into production capabilities that improve how the company works across its business and technical functions like Sales, Marketing, Business Development, and Finance. This is an opportunity to shape a growing engineering practice with impact across Reddit. Working with business leaders and the AI Platform team, you will define priorities, challenge assumptions about existing workflows, and guide investments in AI applications, agents, and automations. Your decisions will connect emerging AI capabilities to measurable improvements in quality, speed, capacity, and cost. This is a senior technical leadership role with room to influence strategy, grow others, and build lasting capabilities across the company. Your impact will come from the business problems you help Reddit solve and the teams you make more effective. You will also lead through delivery: organizing  the work of engineers, mentoring engineers and technical leads, and establishing the architecture and engineering practices that help teams ship reliable solutions. You will remain hands-on in the most consequential work, using what you build and learn to shape shared capabilities that other teams can adopt. Responsibilities Build AI applications, agents, skills, connectors, and workflow automations that solve business problems at Reddit. Translate ambiguous business problems into AI-native workflows and technical delivery plans. Work closely with internal functions, embedding where needed to understand their work and build trust with champions, builders, and subject matter experts. Understand function goals, jobs to be done, workflows, systems, data, and success measures. Prototype within days and productionize priority workflows within weeks when feasible. Integrate approved data, tools, APIs, and actions into safe end-to-end workflows. Define evals, review gates, human-in-the-loop controls, observability, and evidence. Launch trusted production workflows with governance, support, reversibility, and named owners. Transfer maintainable workflows to function owners and reduce long-term dependency on the team. Return repeated needs, blockers, and infrastructure requirements to the AI Platform Hub. Turn local wins into reusable agents, skills, templates, connectors, playbooks, and platform patterns. Additional Lead Responsibilities Stay current with advances in AI models, agents, tools, and deployment practices; translate promising capabilities into Reddit’s AI strategy, roadmap, and investment priorities. Set the vision and technical direction for applying AI to business problems across Reddit; partner with business leaders and AI Platform to prioritize opportunities and scale measurable value. Organize and sequence engineers’ work, clarifying ownership, dependencies, and milestones; build shared capabilities that improve delivery. Mentor engineers and technical leads through design and code reviews, strengthening applied AI, system design, evals, and production judgment. Required Qualifications 8+ years building software, including automations, workflows, AI applications, agents, or internal tools. Strong software engineering fundamentals and production judgment; ability to work through ambiguous business and technical discovery. Experience with MCP, reusable tool integrations, and enterprise identity and access patterns. Experience integrating APIs, data systems, enterprise tools, and workflow actions. Hands-on experience building and deploying AI agents, including tool use, orchestration, state, and failure handling; production LLM experience with retrieval, structured outputs, evals, monitoring, and controls. Demonstrated technical leadership and product judgment through architecture decisions, reviews, mentoring, and influence across teams. Ability to prioritize ambiguous opportunities and communicate technical, business, and operational tradeoffs. Experience creating a component, engineering practice, or architectural pattern adopted beyond your own project. Ability to build trust with business stakeholders and establish clear decisions, responsibilities, and success measures. P referred Qualifications Experience in applied AI, forward-deployed engineering, internal platforms, or enterprise workflow modernization. Experience improving engineering practices across a team or multiple teams. Experience delivering business-critical workflows with auditability, sensitive data, or consequential automated actions. Experience measuring workflow gains in quality, speed, capacity, or cost. Experience driving AI adoption through user feedback, onboarding, and training. Benefits: Comprehensive Healthcare Benefits 401k Matching Workspace benefits for your home office Personal & Professional development funds Family Planning Support Flexible Vacation (please use them!) & Reddit Global Wellness Days 4+ months paid Parental Leave Paid Volunteer time off #LI-Remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $194,600 — $272,400 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West) Workplace: Hybrid ABOUT THE ROLE For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence. Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments. You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day THE TECHNICAL CHALLENGES - A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations. - Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record. - High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints. - Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture. - AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities. IMPACT - First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability. - First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid. OWNERSHIP You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence. You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others. Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time. WHO YOU'LL WORK WITH - Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering. - Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk. WHAT YOU BRING Must-have: - A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices. - Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow. - Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches. - Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS. - Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery. - A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation. Nice to have: - Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too. - Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers. - A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions. HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $186,000 - $236,000 CAD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.