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Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation. We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse. What You’ll Be Doing Own the brokerage core — order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation. Shape account, custody and clearing architecture , along with the operating model required to run it. Own corporate actions and asset servicing end to end , in both conventional and on-chain form. Define how securities risk and margin frameworks coexist with those of a 24/7 digital asset market. Bring market structure, execution quality and regulatory requirements into product decisions early , before they become blockers. Set the standard for rigour — write PRDs precise enough to build from, and lead alignment across engineering, risk, legal, compliance and treasury. What We Look For In You Domain Depth 5+ years in post-trade or brokerage systems product management. We strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers. Architectural perspective. You have a clear view of where responsibility belongs across the order, execution, clearing, settlement, asset servicing and ledger layers, and of what goes wrong downstream when a boundary is drawn in the wrong place. Depth across the order and execution path. Order types and parameters, state machine design, idempotency across an external execution boundary, cancel/replace and partial-fill semantics, timeout and exception recovery. This is the core craft of the role. End-to-end ownership of at least one area beyond the order path — clearing and settlement, corporate actions and asset servicing, margin and risk, securities lending, or position and cash reconciliation. Commercial and historical perspective. You understand how a brokerage actually earns, how each revenue line constrains the systems beneath it, and why the industry made the structural choices it did. Ways of Working Strong technical intuition. You are comfortable discussing system architecture and data flows with engineers. You do not need to be a developer, but you think with the rigour of one. You design for the exceptions — the halted symbol, the timed-out counterparty, the partial fill, the corporate action mid-flight — not just the order that goes through. You run programs, not just write specs. You produce rigorous PRDs independently, drive alignment across engineering, risk, legal, compliance and treasury, and own the full lifecycle from requirements through post-launch review. You write precisely , and can make complex mechanics legible to technical and non-technical audiences alike. High agency. You are comfortable taking an open question all the way to a shipped, reconciled system, and making calls with incomplete information. Proficiency in Mandarin is required to communicate effectively with internal engineering and product stakeholders in the China-based R&D center. Nice-To-Haves Product experience with margin financing or securities lending. Exposure to tokenized securities, digital asset custody, or on-chain settlement. Experience integrating with broker-dealer or clearing APIs, as either the integrator or the provider. Hands-on experience with multi-jurisdiction regulatory frameworks — SEC/FINRA, MiFID II, or equivalent. A track record of launching a brokerage product in a new market from zero. Fluency in English to support communication with global product and business stakeholders. Genuine curiosity about what happens when securities markets meet 24/7 markets. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Technical Recruiter – Engineering Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a Senior Technical Recruiter – Engineering to join our London team. This is a hybrid role. In this role, you’ll help us hire the engineers who design, build, and scale Deliveroo’s technology, from our mobile application to the complex systems powering every order. Get to know our People team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Engineering Recruiting team. We partner directly with senior tech and product leaders to design strategies that attract, assess, and hire world-class technical talent across global markets. Here’s what your day-to-day might look like: Lead senior end-to-end hiring: Own full-lifecycle recruitment for critical, highly technical positions (Principal Engineers, Staff Engineers, and Engineering Leadership), running tailored strategies that balance speed, quality, DE&I, and candidate experience. Act as a trusted business advisor: Partner closely with Heads of Engineering, Product, and People to shape role designs, influence hiring strategy, and align talent acquisition outcomes with broader business goals. Drive data-led strategy: Turn market intelligence, recruiting metrics, and People Analytics dashboards into actionable insights to guide hiring manager decisions and optimize pipeline performance. Optimise recruiting operations & bar-raising: Refine assessment frameworks, streamline interview calibration, and partner with TA Operations to test new tools and maintain high data accuracy across systems. Champion diversity, inclusion & candidate experience: Embed inclusive practices into every stage of job design and sourcing, deliver an exceptional candidate journey, and mentor junior recruiters on best practices. What You’ll Need to Thrive Essential Proven experience leading end-to-end technical recruitment within a fast-paced, high-growth tech or product organisation, with substantial experience in global tech environments. Strong track record of hiring for complex, senior technical roles (Staff/Principal Engineers, Engineering Managers, or Technical Directors). Excellent sourcing and stakeholder management skills, with a demonstrated ability to influence senior engineering leaders and close top-tier talent in competitive markets. Fluency with recruitment data and tools, including experience using ATS platforms (such as Ashby), LinkedIn Recruiter, and market insight dashboards to inform strategy. Demonstrated ability to lead TA initiatives that improve hiring processes, equity, or candidate experience operating with high autonomy. Nice to Have Experience partnering with People Analytics teams to design custom recruiting performance dashboards. Prior experience mentoring and coaching mid-level recruiters or sourcers within an engineering talent team. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Belgrade, Serbia Are you an operational lead who loves creating order out of chaos and making an office feel like a place people actually want to be? Do you know that a great workplace doesn't happen by accident, but is built through clear ownership, sharp attention to detail, and a focus on keeping people unblocked? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you'll do Our Belgrade office is growing, and we need someone to take ownership of its day-to-day operations. This role exists to keep the local office running seamlessly so our teams can focus on what they do best without operational friction. You'll lead the local Office Administration team, set operational standards, and handle everything from landlord and contractor relationships to health and safety compliance and budget tracking. You'll also work with government agencies and local authorities when needed, and keep the Country Manager and wider stakeholders updated on how the office is running. Working closely with the Country Manager and cross-functional partners, you'll ensure our local space reflects our company culture, supports our growth, and remains a comfortable, welcoming environment for everyone. Day to day, you will: Lead and coordinate the day-to-day operations of the Belgrade office and ensure a smooth, comfortable workplace experience for employees. Lead the local Office Administration team, coordinating workloads and allocating tasks and responsibilities effectively. Support team onboarding and professional development, provide regular feedback, and manage team performance. Manage relationships with the landlord, building management, office suppliers, contractors, and other external service providers. Oversee office maintenance, repairs, workplace improvements, supplies, and inventory. Oversee office-related expenses, invoices, and budget tracking, and support budget planning and forecasting. Identify operational risks and improvement opportunities, and proactively propose solutions. Coordinate office events and local employee initiatives together with relevant internal teams. Ensure local office processes, including health, safety, and fire, comply with company policies and applicable local requirements. What you'll bring Comfort taking full ownership of operational areas and figuring things out independently. A practical, hands-on, and proactive approach to problem-solving and space management. A strong focus on clarity, order, and helping others do their best work. The ability to lead with empathy, delegate effectively, and support team development. Confidence managing changing priorities and keeping projects moving forward. A thoughtful approach to building a welcoming, productive workplace culture. Strong communication skills and the ability to work effectively with different internal and external stakeholders. What you'll need Solid experience in office management, workplace operations, or administration. Experience leading or coordinating a team. The proven capability to handle office budgets, invoices, and supplier contracts. Experience managing external vendors, landlords, and service providers. Good organizational and project management skills, with strong attention to detail. The ability to manage workplace projects, space changes, and operational initiatives. The ability to ensure compliance with local health, safety, and administrative requirements. Fluency in English and Serbian. What success looks like In this role, success means running an office where operations are predictable, vendors are managed effectively, and compliance is always up to standard. Your team feels supported, local leadership has full visibility into workplace operations and budgets, and employees have a well-maintained, comfortable space where they enjoy working. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-AK1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Remote Roles - EMEA; Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The senior role focused on optimizing and growing our Simple Trading products in Europe. Act as the product expert for European retail customers and local markets. Identify local customer needs, market differences, and growth opportunities, then translate them into simple and effective product improvements. The role focuses on mainstream retail customers rather than advanced trading or derivatives. Success will be measured by local product adoption, conversion, repeat investment, retention, and sustainable growth. What You’ll Be Doing European Product Optimization Own product optimization for Simple Trading across key European markets. With the convergence of retail crypto into next-gen banking products, the ideal candidate will have experience in identifing local customer needs and product gaps across onboarding, fiat funding, first purchase, buy, sell, swap, portfolio management, savings/ investments and spending, withdrawals. Adapt product journeys to local payment methods, customer behaviours, market practices, and regulatory requirements. Improve existing products through customer feedback, funnel analysis, experimentation, and market-level performance data. Simple Trading Experience Simplify complex crypto concepts for first-time and low-frequency retail customers. Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery. Ensure the experience is intuitive and consistent across App and Web while addressing important local market differences. Local Growth Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation. Develop products that encourage long-term engagement, including recurring buys, auto-invest, savings plans, price alerts, round-ups, and crypto collections. This can also include lifestyle-esque product levers for growth, monetisation and engagement. Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives. Track and improve key metrics Market Expertise Maintain a strong understanding of European retail crypto, digital banking, brokerage, payments, and savings products. Benchmark leading European products, particularly Revolut, Bitpanda, Bitvavo, and Trade Republic. Translate local customer and competitive insights into actionable product improvements. Cross-Functional Execution Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements. Influence priorities through strong market insight, product judgement, and data without formal people-management responsibility. What We Look For In You Must-have 7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products. Strong hands-on experience building or optimizing consumer products for European markets. Deep understanding of European retail customers, local payment behaviours, investment habits, and market differences. Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM. Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement. Ability to simplify complex financial or technical products into intuitive customer journeys. Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads. Strong individual contributor who can independently identify opportunities, define solutions, and drive cross-functional delivery. Excellent product judgement, structured thinking, written communication, and stakeholder management. Fluent English and comfortable working remotely across European time zones. Nice-to-have Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic. Experience working in European digital banking, neobrokerage, wealth management, or consumer investment products. Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods. Experience launching or localizing products across multiple European countries. Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products. Knowledge of an additional European language. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers’ lives easier while continuously improving internal systems to deliver faster and at the best cost. If you’re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we’d love to hear from you. About the Role Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a Senior Backend Engineer (Platform & DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently. In this role, you'll own services end-to-end—from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience. In this role, you will: Backend Engineering Collaborate with cross-functional teams to translate business requirements into scalable backend solutions. Design, develop, test, and maintain high-performance backend services using PHP (Laravel). Design and build RESTful APIs and microservices that power customer-facing and internal applications. Write clean, maintainable, and well-tested code following engineering best practices. Optimize application performance, database queries, caching strategies, and system scalability. Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability. Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices. Platform & DevOps Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications. Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery. Manage containerized applications using Docker and Kubernetes. Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools). Improve system observability through monitoring, logging, alerting, and performance dashboards. Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency. Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews. Implement security best practices for applications, infrastructure, secrets management, and access control. Continuously improve deployment processes, operational tooling, and developer experience across engineering teams. Key Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field. 6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices. Strong experience developing backend applications using PHP (Laravel) . Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture. Experience designing and building RESTful APIs, distributed systems, and microservices. Strong experience with relational databases such as PostgreSQL or MySQL , along with caching technologies such as Redis . Strong hands-on experience with AWS , including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS. Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools. Experience working with Docker and Kubernetes in production environments. Experience using Infrastructure as Code tools such as Terraform or CloudFormation. Strong understanding of Linux systems, networking fundamentals, and cloud security best practices. Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack. Experience owning production systems, participating in on-call rotations, and resolving production incidents. Strong communication skills with the ability to collaborate across teams and mentor engineers. Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence. Nice to Have Experience with Go , Python , or additional backend programming languages. Experience with messaging and streaming technologies such as Kafka , RabbitMQ , or AWS SQS/SNS . Experience deploying serverless applications using AWS Lambda. Experience with Helm, ArgoCD, or GitOps workflows. Experience building Internal Developer Platforms (IDPs) or improving developer tooling. Experience with service mesh technologies such as Istio or Linkerd. Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms. AWS certifications are a plus. Why Toters? Flexible work environment with hybrid-friendly roles. Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products. Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems. Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning. Direct impact on products used by thousands of customers every day. Competitive compensation package. Exclusive discounts on Toters orders. First-class medical insurance.

Location: Metn, Lebanon Head of AI Transformation The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you. About the Role Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes. The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams. In this role, you will: Your mandate spans four workstreams. AI-native software development Own the strategy and operating model for AI across planning, development, review, testing, and release. Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work. Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team. Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output. Everyone is an AI builder. Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders. Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions. Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last. Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool. AI-native internal tooling Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception. Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them. Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work. AI-powered customer features Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend. Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature. Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency. Across all workstreams Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption. Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors. Mentor engineers and builders across the company to raise AI fluency and engineering excellence. Report progress, trade-offs, and results clearly to leadership. Key Qualifications Bachelor's degree in Computer Science or a related field, or equivalent practical experience. 10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level. Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails. Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams. Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure. Experience defining engineering standards, governance, or operating models and getting them adopted at organization level. A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing). Proven ability to influence without authority across engineering, product, and business functions. Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences. Nice to Have Production ML experience in personalization, search and recommendations, or fraud detection. Experience enabling non-engineers to build with AI or low-code tools. Experience managing LLM cost, usage, and vendor strategy at scale. Experience as a Tech Lead Manager or leading a small engineering team. Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS. Previous experience with food delivery, e-commerce, or on-demand platforms. Public work on AI engineering: talks, writing, or open-source contributions. Why Toters? Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership. Flexible work environment with hybrid-friendly roles. Opportunity to lead impactful initiatives and shape technical strategy. Collaborate with talented engineers while growing your career. Strong culture of mentorship, collaboration, and continuous learning. Direct impact on products used by thousands of customers every day. Competitive compensation package. Exclusive discounts on Toters orders. First-class medical insurance.

Location: Brussels, Belgium We currently have a vacancy for a QA Engineer / Test Specialist fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Your tasks Define and maintain test strategy, covering unit, integration, end-to-end, regression, and performance testing; Design, build, and maintain automated test suites for backend (.NET/JAVA REST APIs) and frontend (Angular/PrimeNG) components; Set up and maintain test environments and test data pipelines in collaboration with the DevOps team; Integrate automated test execution into CI/CD pipelines, ensuring quality gates are enforced before deployment; Conduct exploratory and scenario-based testing against complex multi-system workflows; Produce clear, actionable defect reports and work closely with developers to triage and resolve issues; Support performance and load testing for high-throughput API endpoints; Contribute to test documentation required by formal governance reviews and audit processes; Participate in Agile@PM² ceremonies including sprint planning, retrospectives, and programme increment reviews. Requirements University degree in IT combined with relevant IT professional experience of 8 years; Minimum 3 years of professional QA or test engineering experience, with at least 2 years focused on test automation; Hands-on experience with backend API test automation (Playwright API testing, or equivalent); Strong experience with frontend test automation for Angular applications (Playwright, or Selenium or equivalent); Understanding of CI/CD integration for automated testing (GitHub Actions, or equivalent); Experience testing event-driven or message-based systems, verifying asynchronous flows, message ordering, and error handling; Working knowledge of Kubernetes environments: understanding how services are deployed and how to access logs and diagnostics for test investigation; Ability to read and understand .NET and TypeScript/Angular code sufficiently to write meaningful tests and collaborate on testability; Experience with test data management in environments with complex data; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (155914/10/26). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy. Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.

Location: Athens, Greece Are you a dynamic and driven individual with a passion for artificial intelligence (AI) and natural language processing (NLP)? We're seeking a talented Data Analytics Consultant to join our team in Athens or work remotely. You'll be part of a highly professional team working on cutting-edge technologies to deliver impactful IT software projects for major international public organizations. At our company, you'll receive comprehensive training and support to fulfill your career aspirations. What You'll Do: Mine and analyze data from various data sources, in order to drive optimization and improvement of product development, marketing techniques, and business strategies; Assess the effectiveness and accuracy of new data sources and data-gathering techniques; Identify candidate models and algorithms matching the business problem; Coordinate with different functional teams to design models and monitor implementation and outcomes; Evaluate model quality and tune candidate algorithms/models; Develop processes and tools, in order to monitor and analyze model performance and data accuracy; Participate in the full development lifecycle, through design, implementation, testing, documentation, and maintenance of system components; Collaborate passionately with colleagues in a multinational environment, adhering to highly professional standards and methods; Ensure the delivery of quality software. Requirements University degree in Computer Science, Information Technology, Data Science, or other related fields; Working or research experience, preferably in a commercial/industrial context; Experience with text analytics and natural language processing methods and tools (deep learning experience will form an asset); Development experience using statistical computer languages (Python, R, etc), including programming skills in building and deploying machine learning models; Experience with Big Data technologies, such as Spark (and PySpark); Experience with SQL and exposure to ETL development; Good understanding of AI and machine learning techniques; Good understanding of data modeling and evaluation; Strong analytical capabilities, team and quality-oriented, keen to learn and excel; Familiarity with Software Engineering principles; Excellent written and oral communication skills in English. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( DAC/10/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Athens, Greece Are you a passionate IT Consultant with expertise in Artificial Intelligence (AI) and Machine Learning (ML)? We’re seeking a dynamic professional to join our team, either at our Athens offices or remotely. This role provides an exciting opportunity to work on challenging IT software projects for major international public organizations alongside a highly skilled team What You'll Do: Participate in requirements elicitation meetings and contribute to brainstorming sessions; Elaborate functional/non-functional specifications; Analyze data originating from various data sources, in order to drive optimization and improvement of product development and business strategies; Identify candidate models and algorithms matching the business problems; Develop PoC and enterprise solutions; Contribute to the full development lifecycle, through requirements gathering, analysis, design, implementation, testing, documentation, and maintenance of system components; Operate in a multinational environment, adhering to highly professional standards and methods; Ensure the delivery of quality products. Requirements University degree in Data Science, Computer Science, Information Technology, or other related fields; Good understanding of a variety of AI and machine learning techniques and their real-world advantages/drawbacks; Good understanding of data modeling and evaluation; Good understanding of the ML lifecycle; Experience with Exploratory Data Analysis (EDA); Strong analytical capabilities, team and quality-oriented, keen to learn and excel; Excellent written and oral communication skills in English. Nice to Have: Experience with Big Data technologies, such as Spark (and PySpark); Experience with SQL and exposure to ETL development. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( AIML/10/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: New York, United States; Charlotte, United States; Early Branch, United States; Greenwood, United States; McCormick, United States; Dallas, United States Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S. As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team. The Role The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers . Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects. The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia. Responsibilities 1. Procurement operations Launch production by coordinating glass orders and ensuring the availability of required hardware and materials. Plan inventory levels and forecast procurement needs. Review technical drawings and specifications to prepare accurate material lists. Verify dimensions, finishes, and quality requirements before placing orders. Track engineering documentation and procurement changes throughout the project lifecycle. Ensure procurement documentation and component orders are completed before production and container arrivals. 2. Supplier management Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia . Negotiate pricing, payment terms, and delivery schedules. Manage purchasing activities for production, warehouse, and installation operations. Monitor supplier performance and resolve quality, logistics, and delivery issues. Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization. 3. Cross-functional collaboration Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams. Support engineering changes, material substitutions, and procurement planning. Provide procurement expertise, material recommendations, and pricing information for projects. Ensure purchased materials meet project specifications and technical documentation. 4. Team leadership Lead, mentor, and develop a team of four Supply Engineers. Assign tasks, prioritize workloads, and monitor project deadlines. Conduct regular one-on-one meetings and provide coaching and performance feedback. Review procurement documentation, material lists, and purchase orders prepared by the team. Support engineers with complex sourcing challenges and supplier escalations. Coordinate procurement activities with internal stakeholders across departments. Drive continuous improvement initiatives and optimize procurement workflows. Report progress, risks, and operational updates to the Chief Technical Officer. Requirements 3+ years of experience in procurement, sourcing, or supply chain within the glass, glazing systems, architectural hardware, or closely related industries. 3+ years of people management experience , including direct leadership of procurement, sourcing, or supply teams. Proven experience building or scaling a procurement/sourcing function from scratch , including processes, workflows, supplier management standards, reporting, KPIs, and team structure. Experience designing and implementing procurement processes, policies, and operating procedures across the full purchasing cycle. Strong experience working with international suppliers and markets , ideally across multiple regions such as Europe, the Middle East, Asia, and North America. Hands-on experience with sourcing and procurement of glass, glazing components, aluminum or steel systems, architectural hardware, fittings, accessories, or other closely related materials . Experience managing supplier relationships, negotiations, pricing, lead times, quality issues, and supply risks. Experience with international logistics, import/export, customs, and cross-border procurement. Ability to read and interpret technical drawings, specifications, and engineering documentation. Experience implementing or improving procurement tools, task management systems, reporting, and cross-functional workflows. Proficiency in Microsoft Office, Google Workspace, and PDF tools. Fluent English is a must. Fluent Russian will be a plus. Personal qualities Confident and proactive leader. Strong organizational and multitasking skills. Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities. High level of ownership and accountability. Ability to work effectively in a fast-paced environment. Work Location Remote Monday–Friday. Working hours: 8:30 AM – 5:00 PM. Benefits Competitive salary based on experience. Paid Time Off: 5 paid vacation days during the first year. 15 paid vacation days annually starting from the second year. Paid Sick Leave: 5 days per year. Protected Time Off: 32 hours per year. Why Join Crystalia Glass Join a growing U.S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects. Take ownership of a key operational function and help shape procurement processes as the company continues to scale. Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth. Work closely with executive leadership and have the opportunity to influence decisions and process improvements. Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation. Work on complex, high-quality custom projects for customers across the United States. Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia. Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.

Участие в проекте по созданию платформы управления ритейл бизнесом, в роли аналитика для разработки модуля контролирующего кассовую технику, проверяющим марки Честного Знака, собирающим телеметрию на кассовом узле, контролирующем все события происходящие на кассе. Прошивки, драйверы, утилиты для работы, настройки ККТ, смарт терминалов;

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. IN THIS ROLE YOU WILL Master the Sentry Ecosystem & Support Elite Developers - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes. Engineer Agentic Operations (The Scaling Engine) - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions. - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely. - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously. - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine." YOU’LL LOVE THIS JOB IF - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort. - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next. - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem. QUALIFICATIONS - 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems. - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories. - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database. - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention. - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI. BONUS QUALIFICATIONS - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries. - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Remote, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The Associate Renewals Manager owns a book of customer renewals end-to-end, following established playbooks to retain and grow revenue while building the skills to take on more complex accounts over time. About the Role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You'll Do Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next. Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations. Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule. Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified. Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment. Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving. Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework. Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting. Prioritize tasks with guidance from more senior team members to drive quality, timely results. Contribute to team goals by working collaboratively with peer RM’s. What You'll Bring Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. Developing understanding of GitLab's way of working, values, and high-performance culture. Awareness of GitLab's remote work best practices. Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. Strong attention to detail and organizational skills; comfortable managing many renewals at once. Clear written and verbal communication skills. Ability to follow defined processes and frameworks while flagging exceptions appropriately. Collaborative mindset and openness to feedback and coaching from senior teammates and manager. Full working rights in India, based in India Able to work ANZ & Asia timezones How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: New York, NY (HQ); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp. What You’ll Do - Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach - Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events - Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit - Collarboate cross-functionally with Channel partner Managers, Marketing, Operations and Direct Sales to strategically grow Ramp’s Partner ecosystem - Educate accounting leaders and firm stakeholders on Ramp’s partnership program and convey the value Ramp can provide to the prospective partner firm and their clients  - Ideate on new and unique ways to build and develop partner relationships - Maintain accurate partner relationship data within Salesforce What You Need - Strong written and verbal communication skills - Excellent listening skills and energetic and professional phone and Zoom presence - High level of comfort with sales, prospecting and both virtual and in-person - Dedication to tracking and improving performance and efficiency on a daily basis - Deep interest in understanding specific business challenges with the different verticals - Sense of entrepreneurship: a self-starter with a high sense of urgency, ability to work within undefined processes and a will to find a way Nice to Haves - Background in client-facing and/or sales roles in business development, consulting or investment banking - Prior experience partnering with or selling to accounting firms and/or financial advisors - Prior CRM experience (preferably Salesforce) - Experience at a high-growth startup - Ability to understand financial services - Bachelor’s degree from a four-year university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York; San Francisco Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a Manager, Account Management to join our NORAM Account Management team in New York. This is an opportunity to lead strategic relationships with some of the region’s most important merchants and help them get more value from their partnership with Checkout.com http://Checkout.com. You will be a trusted business advisor and a senior point of contact for a portfolio of enterprise merchants. You will own the account strategy, build executive-level relationships, identify opportunities for growth, and coordinate the internal teams required to deliver an outstanding merchant experience. This role is suited to a commercially minded account management leader who can operate with strategic perspective while staying close to execution. You will bring structure to complex work, influence stakeholders across the organization, and help merchants use payments as a lever for better customer experiences and business performance. HOW YOU’LL MAKE AN IMPACT - Own and execute account development plans for a portfolio of strategic NORAM merchants. - Build high-touch, consultative relationships with merchant stakeholders from day-to-day operators through executive leadership. - Serve as the primary commercial and relationship lead during the post-integration lifecycle, ensuring clear ownership, communication, and follow-through. - Develop a deep understanding of each merchant’s business model, customer journeys, payment performance, priorities, and growth plans. - Identify and advance opportunities across payment volumes, product adoption, geographic expansion, and broader commercial growth. - Lead commercial conversations and negotiations in partnership with Sales, Finance, Legal, Product, and other relevant teams. - Translate merchant needs into clear internal priorities and influence product roadmaps, go-to-market motions, and service improvements. - Project-manage complex merchant initiatives, including cross-border expansion, new payment methods, optimization programs, and operational improvements. - Use data and customer insights to diagnose performance, quantify opportunities, and make compelling recommendations. - Provide regular account updates, risk visibility, and forward-looking plans to NORAM and global leadership. - Share market feedback and best practices that improve how Checkout.com http://Checkout.com serves enterprise merchants across the region. WHAT WE’RE LOOKING FOR - 6+ years of experience in B2B Account Management, Relationship Management, Customer Success, Strategic Partnerships, or a related commercial role, ideally in payments, fintech, technology, banking, or consulting. - Experience managing complex enterprise accounts and building trusted relationships with senior and executive stakeholders. - Strong commercial judgment, including experience identifying growth opportunities and leading or supporting negotiations. - A strategic, analytical, and data-driven approach to account planning and decision-making. - Excellent project management skills, with the ability to coordinate multiple workstreams and maintain momentum in a fast-paced environment. - Strong understanding of digital commerce, payments, fintech, and the competitive dynamics shaping the NORAM market. - Clear and compelling communication skills, with the ability to influence internally and externally at all levels. - Customer-first judgment and the ability to balance merchant outcomes, commercial performance, and operational realities. - High ownership, organization, and follow-through, especially when priorities shift or information is incomplete. - Intellectual curiosity and the ability to learn complex products and apply new technologies, including AI, to improve account performance. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The head of EMEA Refund Fraud will lead Doordash’s EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across Deliveroo to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable Deliveroo to manage refund fraud effectively at scale. What You’ll Be Doing Setting the C&R Fraud Strategy Set and own the 1–2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when designing controls. Build compelling business cases for significant product, policy and operational investments. Owning Performance and Risk Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails. Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost. Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions. Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken. Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats. Build Scalable Fraud Prevention Capabilities Own the effectiveness of the overall C&R fraud framework across customer and partner journeys. Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place. Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions. Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails. Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention. Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value. Lead Cross-Functional Strategy and Investment Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams. Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line. Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension. Create alignment around priorities, decision rights and accountability without relying on excessive consensus. Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact. Communicate complex risks and recommendations clearly to senior and executive stakeholders. Build and Lead a High-Performing Team Lead and develop a team of experienced fraud, strategy and operations professionals. Translate your strategy into clear, measurable outcomes for individual team members. Empower your team to own significant problems independently while providing effective challenge, coaching and direction. Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks. Build capability and succession within the team, identifying development opportunities and future talent needs. Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions. Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working. Requirements We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring: Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years. Experience leading and developing experienced individual contributors and/or managers. Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects. A track record of defining and executing strategies across a 1–2 year horizon. Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear. Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences. Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance. Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions. Experience translating complex problems into scalable product, policy or operational solutions. Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy. Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations. Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it. What Success Looks Like In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities. You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities. You will have built a team capable of owning complex problems independently — creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Newark, NJ; Greater New York City Area Workplace: hybrid Role Overview: We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences. You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants. This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter. Why join us: Build a major new product line with meaningful ownership and influence from day one. Help shape technology that empowers independent restaurant operators and small businesses. Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence. Competitive compensation, strong benefits, and significant opportunities for growth and impact. What You’ll Do: Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration. Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs. Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences. Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision. Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives. Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption. Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation. Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes. Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization. What We’re Looking For: 5+ years of Product Management experience building and scaling SaaS products. 2+ years of experience leading mobile features and experiences. Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity. Exceptional product discovery, prioritization, and problem-solving skills. Proven ability to simplify complex workflows into elegant, intuitive user experiences. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment. Comfortable operating in a fast-paced, iterative environment with high ownership and accountability. Ability to work hybrid from an NRS office three days per week. Bonus Experience in the POS space. Familiarity with ordering, payments, inventory management, or loyalty. More Benefits: An exciting and challenging job with talented people around. Referral program – get rewarded for helping us grow the team with talented people. Health, Dental, Vision, & 401k. PTO – including vacation, sick leave, and holidays. Commuter Benefits Program. Short and Long Term Disability. Flexible working arrangements. Tuition Reimbursement Program, and more. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.

Location: APAC Remote; EMEA Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Lauren, Senior Manager of Customer Success at Customer.io , and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team. You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle. We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them. What we value Curiosity about the business behind the customer: You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the why behind a request before recommending a solution. Trusted advisor, not ticket-taker: You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them. Ownership of commercial outcomes: You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion. Comfort in ambiguity: You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio. AI-forward thinking: You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working. What you'll do Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations Monitor customer health, spot adoption trends, and address risks before they impact success Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives What we're looking for 2+ years as a Customer Success Manager for technical products, in a SaaS environment Experience communicating with software developers in a technical capacity Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role) Located in Australia, New Zealand, United Kingdom or Ireland Bonus: experience designing lifecycle messages Compensation & Benefits We believe in transparency. The salary for this role is $80,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Hiring Manager 45-minute Homework Review Call + feedback with potential team members All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.