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Location: Tokyo, Japan Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You bring strong communication and project management skills, and a genuine investment in customer outcomes. This is a full-time, hybrid role based out of our Tokyo hub. What you’ll do at Figma: Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout Partner closely with Account Executives to ensure smooth customer handoff experience Understand customer goals and successfully manage their onboarding timeline towards value Collaborate with Technical Account Managers, Designer Advocates, and Product Support to drive a seamless customer onboarding experience Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption Understand and consult on product and industry best practices in order to act as a trusted advisor to our customers and inspire new possibilities using our product We'd love to hear from you if you have: 3+ years of experience in a customer-facing role within B2B SaaS, working with technical products Demonstrate strong organizational and project management skills, with a proven ability to manage multiple customer projects simultaneously Build and maintain strong relationships with customers across various roles and levels of seniority Navigate complex business and technical environments effectively, applying a consultative approach to understand and address customer needs While it’s not required, it’s an added plus if you also have: Familiarity with design systems, product development workflows, or Figma itself Experience in a similar role at a design, collaboration, or productivity-focused SaaS company A background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco Perplexity is seeking an Engineering Manager to lead and grow our highly driven Agent Engine team. The Agent Engine team designs and builds powerful agentic experiences including Perplexity Computer https://www.perplexity.ai/computer, the Comet ecosystem, our Agent API, and more. In short, we build frontier intelligence systems for the world's most discerning users. As the engineering manager supporting the Agent Engine team, you'll bring AI expertise, sharp product intuition, and strong leadership and collaboration skills to advance the frontier of what agents can accomplish for our millions of devoted users. You'll lead, grow, and support a team in solving many open problems in AI, including: - Designing frontier agent harnesses and systems to perform high-stakes, mission-critical work for our users; - Leveraging action and decision models that determine, based on complex multimodal states, how to accomplish user-specified objectives; - Providing consistently excellent experiences across local execution, headless cloud, custom executors, and other environments through sound system design and flexible abstractions; - Developing permission architectures, payload classifiers, and other methods to implement secure-by-design agentic capabilities; - Designing optimal data representations and modes of interaction between agents and their environments; - and much, much more. RESPONSIBILITIES - Provide technical leadership across multiple layers of a rapidly growing product in the AI agents space. - Develop and leverage cutting-edge AI systems and related technologies to advance the capability frontier and scale those capabilities for a rapidly growing userbase. - Exercise sharp technical & product intuition to guide the team’s system architectures and product roadmaps. - Drive product reliability, code quality, AI evaluation, testing, and maintenance for the broader team. - Oversee hiring, onboarding, and mentorship for a rapidly growing team. Develop rigorous interview pipelines and work closely with recruiting to source candidates. - Interface with the Perplexity co-founders to deliver strategic objectives that redefine what’s possible in the AI industry. QUALIFICATIONS - Strong foundational familiarity with the AI systems stack. - Proficiency in Python (bonus points for TypeScript, Go, and/or Rust). - Domain knowledge in at least one of the following areas: - Harness engineering - Agent Skills and plugin architectures - Model training and reinforcement learning - Browser technologies (CDP, Playwright, extension development, etc.) - Strong technical intuition and taste for user experience excellence. - Strong organizational skills for managing and delivering parallel technical projects; ability to guide highly-opinionated teams in making sound tradeoffs and prioritization decisions is critical. - Experience managing engineering teams, including recruiting, growing, and retaining high-caliber talent. - 8+ years of engineering experience, with at least 3 of those years as an engineering manager.

Torc is looking for a Fleet Operations Manager to oversee autonomous truck operations, safety, compliance, fleet administration, and site operations.

Baseten is looking for a Technical Program Manager Forward Deployed Engineering to coordinate strategic customer programs, operational cadence, cross-team dependencies, and metrics.

Ответственность за продажи Кредита наличными в физических каналах: ДО, КЦ; Управление жизненным циклом продукта end-to-end;

Develop seasonal product strategy, assortment architecture, price positioning and SKU structure based on financial targets, brand strategy and company commercial needs. Analise market trends, competitors, consumer needs, product feedback.

Location: Argentina; Colombia; Mexico; Brazil; Uruguay We are seeking an experienced architectural professional to join a U.S. architectural team specializing in high-end retail and commercial renovations. This role combines hands-on architectural production with project management and construction administration, supporting projects from construction documentation through construction. The ideal candidate has advanced proficiency in Revit AND AutoCAD , with proficiency in both highly desirable, and can independently move projects forward, resolve technical questions, and deliver detailed, accurate construction documents. Direct experience working on U.S. architectural projects is required. Responsibilities Manage and coordinate architectural work for high-end retail and commercial renovation projects. Produce and review construction documents using Revit and AutoCAD. Support construction administration, including reviewing submittals, responding to RFIs, and resolving technical questions. Develop detailed drawings for façades, custom architectural features, specialty finishes, and complex construction conditions. Coordinate architectural designs with structural components and other building systems. Review existing-building conditions and incorporate renovation requirements into project documentation. Coordinate with internal teams, consultants, contractors, and other project stakeholders. Use Procore and other project management tools to track documentation, communication, and outstanding items. Review documentation for consistency with project requirements and applicable U.S. codes, including ADA accessibility and egress requirements. Manage priorities, track deliverables, and proactively identify issues affecting quality or timelines. Requirements Professional background in architecture, with substantial experience as a Project Architect, Architectural Project Manager, Job Captain, or similar role. Direct experience delivering architectural projects in the United States. Advanced proficiency in Revit or AutoCAD , with the ability to independently produce and review construction documents. Strong construction administration experience , including submittal reviews, RFIs, and technical coordination during construction. Demonstrated project management and coordination experience. Experience in retail or commercial architecture , including renovations and work within existing buildings. Strong architectural detailing skills and an understanding of construction methods, materials, and the integration of structural components. Familiarity with U.S. building codes, ADA accessibility standards, and egress requirements. Excellent spoken and written English, including the ability to discuss technical issues directly with U.S. project teams. Strong organization, attention to detail, problem-solving skills, and the ability to work with minimal supervision. Availability for full-time remote work and coordination with the U.S. team during its working hours. Preferred Qualifications Experience with luxury retail stores, flagship locations, branded commercial spaces, or high-end restaurant projects. Strong experience in façade design and detailing, particularly custom façade systems, specialized exterior finishes, and unique architectural elements. Experience coordinating custom architectural features and complex detailing with consultants, contractors, and fabricators. Proficiency in both Revit and AutoCAD. Hands-on experience using Procore. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Georgia; Armenia; Spain; Poland; Lithuania; Kazakhstan GoMining runs a portfolio of products, and Mining is at its core. Digital Miners, upgrades, maintenance, the secondary marketplace and the GOMINING token’s role in all of them are where most users start with GoMining. They also hold up the economics of the whole ecosystem. Mining has a product manager today, but nobody owns the business end to end. This role is that owner. You’ll run Mining as your own business inside GoMining. That covers everything from economics and product strategy down to the roadmap, the team and what ships each sprint. Think of it as being the CPO of your own domain. You’ll have a small dedicated engineering team, direct access to legal, finance and compliance, and you’ll report straight to the founder. This isn’t a role for keeping things running. We want someone who grows the business and moves the numbers that matter: revenue, LTV and active users. What you’ll do Business: own the economics and the strategy Own Mining’s key business metrics: revenue, LTV, user growth, retention, and the unit economics behind every miner that’s sold, upgraded or traded. Build and own the product and business strategy for Mining: where it grows next, what we launch and what we stop doing. Model and tune the economics of miners, upgrades, maintenance, marketplace fees and token mechanics so they work for users and for the business. Find and launch new ways to grow: new mechanics and miner products, pricing and bundles, and tighter links with the rest of the ecosystem (Card, Simple Earn, VIP, Miner Wars). Track how crypto, mining and Web3 products make money and keep users, and bring back what’s worth trying. Product: own what gets built and why Own the Mining roadmap and priorities, and turn strategy into a plan the team can execute. Work hands-on with the product: user research, analytics, funnels and experiments. Decisions are made on data, not opinions. Define requirements with the tech lead: what problem we’re solving, for whom, and how we’ll measure success. Manage the full product lifecycle, from discovery and launch through growth to retiring what no longer pays off. Delivery and team: make it ship Lead a small dedicated team: a tech lead, 2–3 software engineers and 1–2 QA engineers. You set the goals, the priorities and the pace. Own delivery end to end: scope, timelines, quality and releases. Bring in legal, finance, compliance, marketing, design, analytics and support as you need them. You won’t manage them, but you’ll drive the work forward together. Work with marketing on go-to-market for every Mining launch, so what we ship actually reaches users. What success looks like First month: you’ve taken over the full context from the CPO, you understand Mining’s economics and metrics in depth, and you have a clear view of the biggest growth opportunities and risks. First 3 months: Mining has a strategy and roadmap the founder has signed off on, and the team ships on a predictable rhythm. The first growth initiatives you own are live and measured, with visible impact on key metrics. Requirements 6+ years in product management, including at least 2–3 years owning a product or business line end to end: strategy, metrics, delivery and team. Experience as a CPO, Head of Product, GM or founding product lead, ideally at a startup or scale-up where you did a lot at once: product, delivery, analytics, sometimes fundraising or partnerships. A track record of growing business metrics (revenue, LTV, user base) that you can walk us through with real numbers. A strong grasp of unit economics, monetisation models and the product lifecycle. You can build and defend a business model, not just a backlog. Hands-on product analytics skills: funnels, cohorts, A/B tests, and SQL or BI tools. You don’t wait for someone else to answer your questions. Experience leading engineering teams directly and working closely with a tech lead on trade-offs. The ability to get decisions made with teams you don’t manage, including legal, finance and compliance. A background in crypto, Web3 or fintech products. Crypto is strongly preferred: you understand how tokens, wallets and crypto users behave. Strong English (B2+). Fluent Russian. Would be a plus Experience with mining, hashrate-based products, NFTs or tokenomics. Founder or co-founder experience, including fundraising. Marketplaces, two-sided economies or in-game/gamified economies. Regulated financial products and compliance constraints across jurisdictions. An engineering background. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Philippines FP Markets Group of Companies is a well-established, multi-regulated broker founded in Australia, providing traders with access to CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies. As we continue to expand, we are looking for a Country Manager – Philippines to lead and grow our operations in the Korean market. Responsibilities: Take full ownership of the Philippines market, developing and executing strategic plans to grow our client base, revenue, and brand presence Build and maintain strong relationships with key partners, affiliates, and stakeholders in Philippines Identify opportunities for market expansion, including lead generation, local marketing channels, and strategic partnerships Oversee onboarding and engagement of trading clients, affiliates, IBs, Money Managers, and other partners, ensuring an excellent client experience Monitor market trends, competitor activities, and regulatory changes, providing actionable insights to senior management Lead cross-functional initiatives, working closely with marketing, customer support, and operations to drive business success Represent FP Markets in Philippines at industry events, conferences, and networking opportunities Candidate Profile: 2+ years of experience in FX/CFD and online trading industry (preferably for Philippines region) 1+ years in a management or leadership role in sales, business development, or partner management Fluent in Filipino with good English proficiency Strong strategic thinking, decision-making, and stakeholder management skills Self-motivated, proactive, and results-oriented with the ability to work independently in a remote setup The Offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Corporate equipment Fully remote work Your Journey to FP Markets: Interview with HR Interview with the Hiring Manager Presentation of Business Plan to the Head of Business Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Улучшение клиентского пути при подаче заявки и получении ипотечного кредита; Построение цифрового пути клиента с 0;

О команде и направлении Мы развиваем образовательные продукты для школьников и платформу, на которой проходит обучение. С нами работают более 200 партнёров, а продуктами пользуются около 30 000 учеников. Сейчас мы переводим партнёров на единую платформу. Часть существующего функционала предстоит адаптировать, а часть пользовательских сценариев — спроектировать заново с учётом задач партнёров. В этой роли ты будешь управлять кросс-функциональной командой из 3 разработчиков, тестировщика и дизайнера и много взаимодействовать с бизнес-командой и партнёрами. Зачем нам Product Manager Мы ищем Product Manager, который возьмёт на себя продуктовую часть перехода на новую платформу и поможет сделать его максимально понятным и комфортным для партнёров. Тебе предстоит разобраться в пользовательском пути партнёра, собрать бизнес- и пользовательские требования, определить ключевые сценарии и вместе с бизнесом и командой разработки решить, как они должны работать на новой платформе. При этом задача не сводится к переносу существующего функционала: часть решений нужно будет переосмыслить и спроектировать с нуля. Что предстоит делать — управлять планом перехода: приоритетами, этапами, сроками и зависимостями; — исследовать путь партнёра и определять ключевые пользовательские сценарии; — формировать и приоритизировать бэклог доработок; — проектировать сложные пользовательские сценарии и готовить требования к функциональности; — координировать работу команды разработки, тестирования и дизайна; — организовывать пилотный переход партнёров, собирать обратную связь и корректировать решения; — после основного этапа перехода — развивать платформу и участвовать в новых продуктовых проектах. Что мы ищем в кандидате — опыт работы Product Manager в IT от 3 лет; — опыт управления сложными продуктами и проектами; — опыт проектирования и запуска сложной функциональности; — понимание бизнес-процессов и основ разработки ПО; — умение переводить бизнес- и пользовательские потребности в продуктовые требования; — понимание продуктовых метрик и умение оценивать влияние изменений на бизнес и пользовательский опыт; — опыт интеграции платформ, миграции пользователей или внедрения IT-систем будет преимуществом; — опыт в EdTech будет плюсом. Условия — удалённая работа на территории РФ (есть офис в Москве для тех, кто предпочитает очный формат); — график 5/2 с гибким началом и концом рабочего дня; — ежегодный пересмотр оклада по результатам перформанс ревью; — ежегодные корпоративы и тимбилдинги; — выдача Macbook Pro; — ДМС со стоматологией и психологом, компенсация больничного, витаминный бокс при болезни; — развитие: оплата обучения, участие в конференциях, корпоративные курсы иностранных языков, скидки на продукты компании, доступ к онлайн-библиотеке, компенсация внешнего обучения, внутренние программы развития и митапы; — зарплатный проект в Сбере с финансовыми бонусами и льготами; — аккредитация как IT-компания с возможностью предоставления льгот, включая отсрочку. Процесс найма Интервью с рекрутером (30 минут) → тестовое задание (2 часа) → интервью с руководителем (50 минут) → знакомство с CPO (50 минут) → оффер.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions. This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers. You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. What you’ll bring - Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus. - Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux) - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC - Linux administration skills - Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus) - 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles - Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise - Outstanding soft skills and excellent verbal and written communication - Project management experience and the ability to handle multiple clients simultaneously What you’ll be doing - Design solution architecture for Teleport in customer environments - Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer - Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering - Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities - Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport - Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization - Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization - Document each customer’s business goals and challenges to align Teleport with the most value possible - Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases - Collaborate with Sales and Product to provide valuable feedback for product improvement - Support our broader customer base seeking new solutions and best practice recommendations Our interview process Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. Our team of Customer Experience Managers (CEMs) work closely with some of Figma Weave’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function globally. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with Weave’s customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Weave’s Customer Experience organization. We’re seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role that will be based in our New York hub. What you’ll do at Figma Weave: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded Refine and scale playbooks and best practices for CEMs Drive operational excellence through team processes, tooling, and reporting Ensure the team is delivering exceptional value and experience across our enterprise customer base Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to include strong player-coach dynamics) Represent the voice of the customer internally and influence product strategy We'd love to hear from you if you have: 3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function 5+ years of total experience in customer-facing roles within high-growth SaaS companies A customer-first mindset with strong strategic thinking and execution capabilities A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures Excellent communication skills, with the ability to connect with a wide range of internal and external personas While it’s not required, it’s an added plus if you also have: Familiarity with post-production, creative workflows, or Figma / Weave itself Experience in a similar role at a creative, design, collaboration, or productivity-focused SaaS company A background in VFX, post-production, Creative, UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. As a Customer Success Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You’ll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this role, you’ll partner with various internal teams to deliver a seamless, impactful, and engaging customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re energized by helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. This is a full time hybrid role based out of our London hub. What you’ll do at Figma Weave: Manage the adoption journey for a portfolio of large, commercial and enterprise customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders Identify and empower internal champions who can advocate for Figma Weave within their organizations Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation Deliver live and scalable training sessions customized to customer maturity and needs Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS Excellent communication skills, with the ability to connect with a wide range of customer personas Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it’s not required, it’s an added plus if you also have: Experience using node-based design products or working with design and collaboration tools Background in Post-Production, VFX, Creative work, UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Product Manager, where you'll shape the next generation of identity products. About the job As a Staff Product Manager you will help scale Twilio’s core identity product delivering secure, developer-first identity experiences. You’ll build products that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale. Responsibilities In this role, you’ll: Design product capabilities for Identity platform on Twilio—building new products that help our customers’ secure their applications for both agentic and human identity use cases. Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities. Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives. Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go-to-market teams to help our customs solve their challenges leveraging our products. Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers. Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role Experience in building deeply technical products and/or products for developers. Bachelor in Computer Science, Engineering, or equivalent practical experience required. Strong technical, analytical, and UI/UX design understanding. Excellent written and verbal communication skills. Desired: Experience in identity and access management. Experience building developer tools or SDKs Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C : $155,520 -$194,400. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800 Based in the San Francisco Bay area, California: $182,960 - $228,700 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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