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Location: Santa Barbara, CA Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE   As an Account Executive at Avoca, you’ll own the full sales cycle, from first conversation to close, for high-value home services operators. You’ll work directly with founders, operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine. This role is ideal for someone who thrives in founder-led sales environments, is comfortable selling a technical product, and wants to help define how Avoca sells as we scale.   WHAT YOU’LL DO - Own the end-to-end sales cycle for mid-market and enterprise home services customers. - Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points. - Deliver tailored demos and solution pitches that map Avoca’s AI to customer outcomes. - Manage pipeline, forecasts, and deal progression with high accuracy. - Partner closely with Product, Engineering, and Customer Success to close complex deals. - Provide feedback from the field to help shape product roadmap and positioning. - Hit and exceed monthly and quarterly revenue targets.   WHAT YOU’LL BRING - 2–5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred.) - Proven ability to run complex sales cycles and close high-ACV deals. - Strong discovery skills, you ask great questions and listen closely. - Comfort selling to operators, founders, and revenue leaders. - Clear, confident communicator who can explain technical concepts simply. - Highly organized, proactive, and comfortable in fast-moving environments. - Excited to work in-office with a high-ownership team in NYC.   WHO YOU ARE - Experience selling to home services, SMBs, or operations-heavy businesses. - Familiarity with call centers, customer support, or revenue operations. - Experience working in early-stage startups. - In-office, engaged, and eager to collaborate at our NYC location full-time.   BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Standing desks and workspace accommodations available on request - All core tools and software provided   Compensation: The expected on target earnings for this role is $240,000-$350,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Santa Barbara, CA Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Enterprise Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for our largest and most strategic home services accounts. You'll work directly with operators, and home service business leaders at scale to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine across their organization. This role is built for a hunter: someone who builds their own pipeline, thrives in founder-led sales environments, is comfortable selling a technical product into large, multi-stakeholder organizations, and wants to help define how Avoca sells as we scale upmarket. This role reports to Nick Hartley, General Manager, West Coast GTM. WHAT YOU'LL DO - Own the end-to-end sales cycle for our largest enterprise home services customers, from prospecting to close. - Proactively build and manage your own pipeline of enterprise-fit accounts rather than waiting on inbound. - Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points across complex organizations. - Deliver tailored demos and solution pitches that map Avoca's AI to enterprise outcomes and ROI. - Manage pipeline, forecasts, and deal progression across long, multi-stakeholder deal cycles with high accuracy. - Navigate complex buying committees and drive consensus across founders, operators, procurement, and finance. - Partner closely with Product, Engineering, and Customer Success to structure and close complex, high-ACV deals. - Provide feedback from the field to help shape product roadmap, positioning, and enterprise go-to-market strategy. - Hit and exceed aggressive monthly and quarterly revenue targets. WHAT YOU'LL BRING - 7-10 years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred), with a track record of winning enterprise or high-ACV deals. - A demonstrated hunter mentality, you generate and win deals rather than just manage what lands on your desk. - Proven ability to run complex, multi-stakeholder sales cycles and close high-ACV deals from first touch to signature. - Strong discovery skills, you ask great questions and listen closely. - Comfort selling to operators and executives at the enterprise level. WHO YOU ARE - Experience carrying an enterprise or strategic accounts quota and winning outsized deals. - Clear, confident communicator who can explain technical concepts simply to varied stakeholders. - Highly organized, proactive, and comfortable in fast-moving environments. - Experience working in early-stage startups is a plus. - Experience selling to home services or operations-heavy businesses is a plus. - Excited to work in-office with a high-ownership team in NYC. BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Monthly wellness stipend - Standing desks and workspace accommodations available on request - All core tools and software provided Compensation: The expected on target earnings for this role is $380,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: New York HQ Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Enterprise Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for our largest and most strategic home services accounts. You'll work directly with operators, and home service business leaders at scale to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine across their organization. This role is built for a hunter: someone who builds their own pipeline, thrives in founder-led sales environments, is comfortable selling a technical product into large, multi-stakeholder organizations, and wants to help define how Avoca sells as we scale upmarket. This role reports to Jack Gashi, our VP Sales. WHAT YOU'LL DO - Own the end-to-end sales cycle for our largest enterprise home services customers, from prospecting to close. - Proactively build and manage your own pipeline of enterprise-fit accounts rather than waiting on inbound. - Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points across complex organizations. - Deliver tailored demos and solution pitches that map Avoca's AI to enterprise outcomes and ROI. - Manage pipeline, forecasts, and deal progression across long, multi-stakeholder deal cycles with high accuracy. - Navigate complex buying committees and drive consensus across founders, operators, procurement, and finance. - Partner closely with Product, Engineering, and Customer Success to structure and close complex, high-ACV deals. - Provide feedback from the field to help shape product roadmap, positioning, and enterprise go-to-market strategy. - Hit and exceed aggressive monthly and quarterly revenue targets. WHAT YOU'LL BRING - 7-10 years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred), with a track record of winning enterprise or high-ACV deals. - A demonstrated hunter mentality, you generate and win deals rather than just manage what lands on your desk. - Proven ability to run complex, multi-stakeholder sales cycles and close high-ACV deals from first touch to signature. - Strong discovery skills, you ask great questions and listen closely. - Comfort selling to operators and executives at the enterprise level. WHO YOU ARE - Experience carrying an enterprise or strategic accounts quota and winning outsized deals. - Clear, confident communicator who can explain technical concepts simply to varied stakeholders. - Highly organized, proactive, and comfortable in fast-moving environments. - Experience working in early-stage startups is a plus. - Experience selling to home services or operations-heavy businesses is a plus. - Excited to work in-office with a high-ownership team in NYC. BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Monthly wellness stipend - Standing desks and workspace accommodations available on request - All core tools and software provided Compensation: The expected on target earnings for this role is $380,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: United States Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. The Role: We are looking for a Product Value Team Lead to lead our product content initiatives. What you’ll do: Lead a team of engineers in delivering high-quality product content and capabilities. Oversee the development and delivery of product content, including: - scripts - data sources - application catalogs - software updates - vulnerability data - reports Guide technical decisions from solution design through development and production rollout. Own automation initiatives by designing, implementing, and maintaining scalable pipelines and workflows for content generation, validation, and deployment. Improve the efficiency and reliability of our content delivery processes. Apply AI technologies to enhance how we create and deliver product content. Requirements What we're looking for: Strong software engineering fundamentals and hands-on experience owning production systems. Excellent knowledge of Node.js, JavaScript, TypeScript, and Python. Experience building and operating AWS services in production. Nice to have: Experience writing automated tests. Proficiency in SQL. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.

Location: New York; San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate. You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.   No two days are the same, but you should expect to: - Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points. - Build and lead a team of forward deployed engineers within the region. - Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions. - Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations. - Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models. - Build and deliver compelling demos of our voice and audio AI technology to new and existing customers. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.   REQUIREMENTS - Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations. - People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture. - Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building. - Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions. - Technical aptitude to quickly understand our voice and audio AI models and their applications. - Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact. - Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: US, San Francisco Workplace: Hybrid ABOUT TENKI Tenki is cloud infrastructure for code and agents. Sandboxes give AI agents disposable Linux VMs that boot in under a second. Runners make GitHub Actions faster and up to 60% cheaper. Code Reviewer catches more real bugs per pull request than CodeRabbit, Greptile, or Copilot in our benchmark. Hundreds of teams use one or all three. Tenki was built by the founding team behind Luxor Technology, leading provider of Bitcoin mining and AI infrastructure. Today, Tenki is trusted by teams like Anchor, Omnara, and Naive, with MAU growing ~3.5x since April. We are the infrastructure layer for the next generation of AI companies. ABOUT THE ROLE You'll sell to two kinds of teams. Engineering orgs are paying too much for slow CI and drowning in pull requests that AI now writes faster than humans can review. AI companies are building agents that need somewhere safe to run code, browse the web, and use a computer. The first group buys Runners and Code Reviewer. The second buys Sandboxes, often at a scale that turns into a large infrastructure contract. Every product can be tried in minutes, so proof comes fast. Your job is to turn that proof into committed contracts, sell a customer's second and third product after they start with one, and build a sales process the next hires can repeat. You'll be our first sales hire, working directly with the founders and engineering team. San Francisco-based, with regular in-office work. BASIC REQUIREMENTS - 4+ years of closing sales experience - Strong technical acumen, ideally with a background in DevTools, AI infrastructure, cloud infrastructure, or developer platforms - Demonstrated ability to run a consultative sale. You've helped customers define a strategy, not just evaluate a product - Excellent communication skills and comfort with high autonomy in a fast-moving environment - Based in San Francisco and open to working from the office at least 3 days per week RESPONSIBILITIES - Own a revenue target across all three products, from prospecting through close and expansion - Build pipeline in two segments: engineering orgs with heavy CI and review loads, and AI companies building agents that need sandboxed compute - Turn free-plan, Team-plan, and startup-program customers into enterprise contracts with committed spend - Sell across products: land with one, then sell the others into the same account THE IDEAL CANDIDATE Has sold AI infrastructure or developer tools, especially in the areas where Tenki competes. For Sandboxes, that's E2B, Daytona, and Modal. For CI Runners, Blacksmith and Depot. For AI Code Review, CodeRabbit and Greptile. Knowing AI-native founders and platform leaders is a plus. They're equally comfortable talking CI costs with a platform lead and agent infrastructure with an AI startup's CTO. BENEFITS - Competitive compensation and uncapped commission structure, including meaningful equity - Medical, dental, and vision insurance for employees and dependents - Unlimited PTO policy - Paid parental leave - Company-facilitated 401(k) with match - OTE: $250K–$300K We are building a startup within a startup. Tenki was born within Luxor http://www.luxor.tech/ as we expand our vision from mining compute to generalized compute. Learn more about how we work and our principles here https://luxor.tech/careers. At Tenki we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Tenki welcomes all! Tenki does not accept unsolicited headhunter and agency resumes. Tenki will not pay any third-party agency or company that does not have a signed agreement with Tenki. HOW WE USE AI IN OUR HIRING PROCESS We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used. During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team. We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days. In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time. In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.

Location: Las Vegas, Nevada, United States Global Trade Compliance Manager Operations · Full-time · In-Person (Las Vegas, Nevada, US) · Hours 9am - 5pm EST About Nysonian: Nysonian is one of the fastest-growing consumer portfolios, behind NOBL and Flo Pilates. We grew over 8x in 2025 and are building the next phase of the business across physical products, software, and subscription experiences. NOBL is a functional travel brand built around a simple idea. Travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience, from seamless organization and easy access to tracking, connectivity, and protection. Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences. Across both brands, we are building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We are looking for builders who want ownership, speed, and the ability to shape products at scale. The Opportunity: Nysonian is hiring a Global Trade Compliance Manager to to own the company's end-to-end import/export compliance program across all origin and destination markets. This role is responsible for export documentation and compliance out of China, Vietnam, Thailand, and Cambodia, and for import/customs clearance compliance into the UAE, UK, EU, Australia, Canada, the USA, and Mexico — including HS/HTS classification, importer- of-record (or equivalent) obligations, and duty/tariff management in each jurisdiction, to a standard of 100% compliance. The role works closely with the China/Southeast Asia buying and sourcing teams, the Mexico manufacturing facility, customs brokers and freight forwarders in each market, and surety/bond providers, to keep shipments compliant and identify and resolve compliance risk before it becomes a liability. What You'll Own: Own end-to-end export documentation and compliance for shipments originating from China, Vietnam, Thailand, and Cambodia, including commercial invoices, packing lists, certificates of origin, and each origin country's export licensing/permit requirements. Own end-to-end import and customs clearance compliance for shipments into the UAE (Dubai Customs / GCC), UK (post-Brexit customs, EORI), EU (EU customs union, EORI), Australia (Australian Border Force), Canada (CBSA), the USA (CBP), and Mexico (SAT/Aduana). Manage and maintain HS/HTS code classifications across the full product catalog for NOBL Travel, Flo Pilates, and other Nysonian brands, mapping classifications correctly to each destination market's tariff schedule. Act as the primary point of contact for the customs clearance process in each market, coordinating directly with local customs brokers, freight forwarders, carriers, and customs authorities to resolve entry issues, holds, and requests for information. Manage Importer of Record (or equivalent, e.g., EORI holder) responsibilities and obligations in every import market, maintaining 100% compliance with each jurisdiction's customs regulations, bonded entry requirements, and recordkeeping standards. Monitor and manage customs surety bonds and guarantees where applicable (e.g., the U.S. bond program with Avalon Risk Management), including bond sufficiency, claims, and provider relationships, and lead resolution of any bond or liquidated damages matters. Lead the response to customs compliance actions and enforcement notices from any origin or destination authority (e.g., CBP liquidated damages notices, requests for information), coordinating internally and with outside counsel or brokers as needed. Identify and apply free trade agreement and preference programs to reduce duty exposure (e.g., USMCA, EU/UK- Vietnam FTA, ASEAN trade agreements, GCC arrangements, AANZFTA), and assess rules-of-origin risk — particularly for products manufactured in Mexico with components sourced from China, where dual-origin exposure exists. Monitor changes in tariff policy, trade agreements, and trade remedy actions (e.g., U.S. Section 301/232, EU CBAM, safeguard duties) across all markets, and translate them into landed-cost impact and mitigation recommendations for leadership. Partner with the China/Southeast Asia buying teams and the Mexico manufacturing facility to ensure sourcing, bill-of-materials, and country-of-origin documentation support accurate classification and compliant entries in every market. Build and maintain internal SOPs, recordkeeping systems, and training materials to standardize export and import compliance practices across all origin and destination countries. Prepare compliance reporting and risk summaries for leadership, flagging open exposures by country (e.g., open enforcement cases, bond claims) and recommended next steps. Skills & Qualifications: 5+ years of experience in international trade compliance spanning both export (Asia-origin) and import compliance across multiple destination markets, ideally supporting a consumer goods or e-commerce company. Hands-on experience with HS/HTS classification and customs entry processes across more than one jurisdiction (e.g., US, UK/EU, Canada, Australia, or GCC). Working knowledge of Importer of Record / EORI-equivalent obligations, customs bonds/guarantees, and customs enforcement actions (e.g., CBP liquidated damages, CF-28/CF-29 notices). Familiarity with rules of origin under USMCA and other applicable free trade agreements, including multi-country manufacturing scenarios (e.g., China-origin components assembled in Mexico). Experience working with customs brokers and freight forwarders across multiple countries, and coordinating export procedures with factories/sourcing offices in China, Vietnam, Thailand, or Cambodia. Strong attention to detail and comfort owning compliance outcomes independently across jurisdictions, with a track record of driving issues to resolution. Excellent written and verbal English communication skills, with the ability to coordinate across teams and time zones in Asia, the Middle East, Europe, and North America. Licensed Customs Broker (LCB), CCS/CBIP, or an equivalent international trade compliance certification is a plus but not required. Compensation We use a market-based approach to compensation. This role also offers performance-based rewards tied to business impact. Your starting compensation will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and company impact. Why You Will Love Working At Nysonian: Our Culture We are founder-led and operate with speed, direct communication, and clear accountability We believe in exceptional management and invest in tools and opportunities to connect with colleagues We build products that positively impact millions of people's lives AI is intentionally embedded in how we work, create, and scale, supporting innovation and impact Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Direct ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two hardware-backed consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact Benefits Health, Dental and Vision Insurance Life and Disability Insurance Paid Time Off Nine (9) paid holidays per year Complimentary Nobl & Flo products Nysonian is an equal opportunity employer.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward. - Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time. - Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to. - Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them. - Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM - The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business. - Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint. - We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice. - Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle. - Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy. - Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day. EVEN BETTER... - Language Fluency: Professional fluency in both Spanish and English. - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span insurers that provide protection for life’s most challenging moments, systemically important banks, neobanks committed to building more delightful banking software, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our Financial Services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle—the hours after a family discovers their home has been damaged by a wildfire and begins filing a claim; the difficult conversation following the loss of a loved one as beneficiaries navigate a life insurance claim; the frustration of dropping a phone, shattering the screen, and trying to quickly understand coverage and arrange for a repair or replacement. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large insurance companies that consistently outperform human agents in filing claims quickly and consistently. - Develop and refine AI agents capable of navigating complex customer interactions, like generating a quote for insuring a modified 1960s Corvette. - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in Financial Services and improving the end customer experience. Experience in insurance technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (coverage advice, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA; Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - The Retail team on Agent Engineering supports some of the largest and most storied consumer brands in the world – including Gap, Wayfair, Sonos, and ADT. Together, we’re reinventing what commerce looks like in this new, AI-first era. Our customers rely on us to not only deliver novel experiences, but also host hundreds of millions of shopper and vendor interactions across web, app, phone, and in-store channels every year. - Our team supports our customers’ customers in the moments that matter – whether that's guiding a shopper to the right product during a limited drop or a Black Friday surge, locating a package that never arrived, or troubleshooting an appliance that stopped working. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty. - Our team supports our customers' customers in the moments that matter most, from product discovery and checkout to order tracking and troubleshooting. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty. - Every engineer on the Retail Team is a product-led thinker; every PM on Retail is also tinkering and developing tangible prototypes; and every strategist on Retail is capable of owning an agent end to end. As a part of this team, you'll set the standard on what it means to go beyond your role, and help build the groundwork for the retail industry in the future. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Abstracting complex commerce systems into packages: Modernize the sprawl of order management, fulfillment, returns, and warranty systems behind the large retailer ecosystem by creating scalable packages that optimize looking up and updating orders for customers – from Shopify storefronts to decades-old homegrown Order Management System (OMS) and claims platforms. - Shipping the full discovery-to-checkout lifecycle: Build personalized shopping flows that carry a shopper from a vague idea to a completed order. This includes everything from building a recommendation engine that combines transcript-aware planning, structured filters, and semantic and keyword search to payment and order placement. - Building production-grade agents at a truly global scale: Sierra’s retail agents serve some of the world’s largest global brands, handling traffic at unprecedented volumes during the busiest times of the year and across all geographic locales. You will be building at the frontier of enterprise applied AI. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the retail space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU’LL DO - Design and build production-grade AI agents for government institutions at the Federal and state level. - Partner closely with industry leadership to build our public sector team, including our capture motion, market strategy, and product components to scale quickly. - Work closely with institutions to understand their most urgent needs and identify novel opportunities to expand our impact - for example through outbound contacts or long-horizon agents. - Build the future of the platform: Your direct work with public sector customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development. WHAT YOU'LL BRING - Full stack software development skills and familiarity with AI development processes. - A passion for public sector work and a faith in the potential of our institutions to transform outcomes for their constituents. - Comfort working directly with customers to understand their needs and solve real-world problems. A core part of the role is coordinating directly with public servants at our partners to understand their workflows. EVEN BETTER… - Experience building conversational or long-horizon agents using proprietary or open source frameworks. - Demonstrated track record ambiguity, for example as part of a founding team, new initiative at a large enterprise, forward deployed engineering, or elsewhere. - A prior understanding of government work and its complexities, including procurement, regulation, and patterns of partnership. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms. - Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale. - Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences. - Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?" - Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location; - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics; - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates; - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions; WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in healthcare and improving patient/member experiences. EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms. - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy). - Experience building or deploying AI/LLM systems in production. - Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed. - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering. - Prior experience with React, TypeScript, and/or Go. - Previous roles where you interfaced with customers or led technical projects with external stakeholders. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Brazil Strategic Account Executive, LATAM About the Role Location: Brazil, Sao Paulo Our Strategic Account Executives are expert storytellers and problem-solvers. In the LATAM region, you will help crypto-native organizations (exchanges, Web3, DeFi) and large-scale enterprises confidently and securely adopt blockchain technologies. As the digital asset landscape evolves rapidly across Latin America—driven by institutional interest, the growth of Web3 ecosystems, and evolving regional regulations—you will be at the forefront of helping these organizations execute their cryptocurrency strategy. Strategic Account Executives are experienced in high-stakes new business creation and deep account management. They are market specialists who understand the unique cultural and business nuances of the LATAM region. They establish trust and build long-term customer relationships within their target market, tailoring their sales approach to the specific economic drivers of the region and evangelizing Chainalysis solutions in a compelling, approachable way. Success is measured by the attainment of assigned quota, new logos, and the strategic expansion of our footprint within the region’s most influential accounts. In this role, you’ll: - Drive Regional Growth: Exceed your quota and substantially increase our foothold in the LATAM Enterprise and Crypto-native markets through aggressive prospecting, pipeline development, and expansion of existing accounts. - Strategic Account Planning: Create and execute sophisticated go-to-market plans for the LATAM territory that result in predictable, increasing quarterly forecasts and long-term partnerships. - Build Executive Trust: Navigate complex, multi-stakeholder sales cycles to build relationships with CXOs and Founders based on trust and transparency, positioning Chainalysis as a critical partner in their growth. - Market Intelligence: Help us develop compelling product positioning and messaging specific to LATAM market trends, such as the rise of DeFi, Web3 innovation, and regional enterprise adoption drivers. - Cross-Functional Collaboration: Partner with internal departments (Solutions Architects, Product, and Marketing) to provide expert advice to prospects regarding technical concepts, product roadmaps, and solutions implementations. - Pipeline Management: Build and maintain a diverse pipeline of opportunities, ensuring consistent and accurate forecasting through disciplined use of enterprise sales methodologies. - Travel up to 50% of the time. We’re looking for candidates who have: - Regional Expertise: A deep understanding of the LATAM business landscape and the ability to navigate the unique challenges of doing business across different Latin American countries. - Bilingual/Trilingual Proficiency: Fluency in English and Spanish is required; proficiency in Portuguese is a significant advantage. - Proven Sales Excellence: 7+ years of B2B SaaS sales experience, specifically selling complex software to large-scale enterprises or high-growth technology companies. - Strategic Mindset: A strong understanding of enterprise sales methodology (e.g., MEDDPICC, Challenger) and the ability to manage long, complex sales cycles with multiple stakeholders. - Communication Skills: An articulate, enthusiastic, and effective communicator who can convey complex blockchain and technical concepts concisely to the CXO level. - Blockchain Passion: A genuine interest in cryptocurrency, Web3, and the potential for blockchain technology to disrupt traditional business models. - Adaptability: The ability to bridge high-level technology to a customer’s desired business outcomes in a dynamic, fast-paced startup environment. - Mobility: The ability to travel throughout the LATAM region as needed to build face-to-face relationships with key stakeholders. Nice to have experience: - You don’t have to be a blockchain expert yet, but you are insatiably curious and a fast learner. - Experience selling solutions related to data analytics, cybersecurity, risk management, or complex cloud infrastructure. - An existing network of contacts within the innovation or technology departments of major LATAM-based enterprises. Total Compensation: • Base plus Commission: 50/50 OTE • Offers Equity AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Worldwide Location: Remote (EMEA) Type: Internship (Full-time preferred) Time zone: CET or within ±3 hours Duration: 6 months Compensation: Unpaid internship About Transparent Hiring Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence. We’ve been growing steadily for over 5 years and combine the flexibility of a startup with the stability of an established team. Internship Overview We’re looking for a Digital Marketing Intern to support our marketing and content initiatives and gain hands-on how digital marketing works in a real, fast-moving environment. No prior marketing experience is required. If you have any experience with social media, content writing, or website-related work, that’s a plus. You’ll work closely with our marketing lead and founders, receive guidance and feedback, and gradually take ownership of tasks as you grow. At the end of the 6-month internship , we’ll run a performance and fit evaluation and, if it’s a strong match on both sides, explore the possibility of transitioning into a long-term role (depending on performance and business needs). What You’ll Learn & Work On •  Webinar Management & Setup — setting up webinar landing pages, moderating webinars, and preparing presentations and other webinar materials. Full training and guidance will be provided. •  Instagram & Telegram Influencer Outreach & Seeding — finding relevant influencers and Telegram channels, reviewing and selecting them based on audience and performance metrics, communicating with influencers and channel admins, coordinating publications, preparing copy and creatives. •  Creative Content — creating simple reels in CapCut based on provided briefs, producing AI voiceovers using ElevenLabs, and creating various creative assets for email campaigns and other marketing activities. What We’re Looking For • Fluency in English (C1) and Russian (C1) • Strong willingness to learn and grow in digital marketing • Reliable execution and strong follow-through • High attention to detail and consistency • Clear written communication in English Bonus: experience with social media, content writing, or website content management (e.g., WordPress) What We Offer • Full onboarding and training — marketing background not required • Flexible working hours and a remote-friendly setup • Direct mentorship, structured tasks, and clear feedback • Increasing responsibility as you grow • A friendly, international, mission-driven team Evaluation after 6 months with the possibility to transition into a long-term role , depending on performance and business needs How to Apply Send us your CV and a few sentences about: why you’re interested in this internship, and what you’d like to learn in digital marketing. If you’re proactive, organized, and excited to grow your digital marketing skills while contributing to a meaningful international brand — we’d love to hear from you.

Location: Worldwide Location: EMEA (Remote) Type: Internship (Full-time preferred) Time zone: CET or within ±3 hours Duration: 6 months (evaluation after internship for potential long-term role) Compensation: Unpaid internship About Transparent Hiring Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence. We’ve been growing steadily for over five years, combining the flexibility of a startup with the reliability of an experienced international team. Internship Overview We are looking for a HR Assistant Intern to support our recruiting and candidate consulting activities. You’ll work closely with our recruiters and founders, helping IT specialists find new job opportunities abroad and start careers in Germany. No prior HR experience is required — you’ll receive onboarding, training, and continuous feedback. This internship is ideal for someone who is detail-oriented, enjoys communication, and wants to build a career in HR, recruiting, or international talent consulting . At the end of the internship, we’ll run a performance and fit evaluation and, if it’s a strong match, explore the possibility of transitioning into a long-term role (depending on performance and business needs). Key Responsibilities Search and apply for IT job vacancies on job boards and professional platforms Assist in creating and editing CVs and cover letters for clients Send outreach messages to potential employers on behalf of clients Prepare simple progress reports on client job applications Conduct basic research on companies and job openings based on client criteria Collaborate with recruiters to ensure a smooth candidate experience Please read the requirements carefully before applying. Applications that do not meet the requirements will not be considered. What We’re Looking For Fluency in English (C1) Excellent written and verbal communication skills Strong attention to detail and solid research habits Basic understanding of the IT landscape (e.g., you know Java vs. JavaScript) Comfortable working with job boards and Google Docs Eagerness to learn new tools and processes Would Be a Plus Any exposure to HR, recruiting, account management, customer support, or career consulting Experience with outreach/messages, scheduling, or structured admin work What We Offer Full training and mentorship — no HR background required Clear tasks, templates, and feedback to help you grow fast Flexible working hours and a 100% remote setup (within EMEA) Supportive, friendly, international team environment Direct collaboration with company founders and senior recruiters Evaluation after the internship for a potential transition into a long-term role How to Apply Send us your CV and a short note about: why you’re interested in the internship, and what kind of HR/recruiting skills you’d like to develop. If you’re proactive, organized, and motivated to help others build international careers — we’d love to hear from you.

Location: United States Director of Paid Media Marketing · Full-time · Remote (US) · Core hours 9-5 EST About Nysonian Nysonian is a $250 million dollar consumer products company built around two brands: NOBL and Flo Pilates . We grew revenue 8x in 2025 and are building the next phase of the US-based business across physical products, software, and subscription experiences. NOBL is a functional travel brand built around a simple idea: travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience — from seamless organization and easy access, to tracking, connectivity, and protection. Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences. Across both brands, we're building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We're looking for builders who want autonomy, speed, and the ability to shape products at scale. The Opportunity Nysonian is hiring a Head of Paid Media to own acquisition performance across NOBL and Flo, personally managing paid channels at scale and driving profitable growth. This role reports to Daniel (Co-CEO) and works closely with the performance creative and data teams. What You'll Own Hands-on media buying across Meta, Google, TikTok, Snapchat, and AppLovin; Launching campaigns, analyzing performance, and making spending decisions daily across all brands. Landing-page creation and testing: turning campaign insights into page variants tailored to specific ads, audiences, and offers. You'll execute this yourself, not request it from others. Deep account analysis: connecting ad performance to landing-page behavior, conversion data, and funnel dynamics to diagnose what's working and what's broken. Hypothesis development and testing: forming your own theories about platform dynamics and account optimization, then running live tests to validate them. Scaling strategy and execution: determining how much incremental spend each channel and campaign can absorb, where to redirect budget, and when to cut or consolidate. Performance monitoring and autonomous decision-making seven days a week. Accounts need attention on weekends, and you won't hand off buying responsibility because it's Saturday. Skills & Qualifications Recent, hands-on media-buying experience: you personally launched, analyzed, and scaled campaigns in Meta Ads Manager. A management title or big brand on your résumé doesn't count—we need evidence you did the actual work. Personally managed at least $1 million per month in media spend that you controlled directly. Direct-response copywriting and landing-page creation: you've written hooks, offers, objections, and proof points, and built and tested landing-page variations yourself. Deep Meta knowledge and obsessive attention to platform dynamics, including original thinking about campaign structure, targeting, and scaling approaches. Strong analytical foundation: you understand CAC, new-customer ROAS, attribution limits, and how to move beyond "ROAS is down" to diagnose root causes. Ability to connect acquisition performance to creative, offers, funnels, and landing pages—you see the full customer journey, not just ad-account metrics. AI workflow already in active use: you have a demonstrated, concrete workflow showing how AI helps you analyze, write, build, or test faster. Comfort with autonomy and influence: you propose the next move, don't wait for us to decide it. This Role Is Not a Fit If You've never personally created and tested landing pages yourself, or you treat landing-page, copy, and offer improvements as someone else's responsibility. You stop analyzing at "ROAS is down" and can't dig through the ad, page, and conversion process to identify the likely problem and recommend a specific change. You wait for direction on what to test or where to adjust spending instead of proposing priorities yourself and expecting to execute on your own call. You won't personally manage the accounts on weekends or you view this as a nine-to-five role where account coverage ends Friday. Compensation We use a market-based approach to compensation. The expected total compensation range for this role is: USD $200,000 to $250,000. This role also offers a performance-based bonus tied to business impact (OTE $300-350k). Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact Benefits Comprehensive Health, Dental, and Vision Insurance options for you and your family 100% Paid for Life and Disability Insurance Paid Time Off Nine (9) paid holidays per year Complimentary NOBL & Flo Pilates products Remote-first — core operating hours are 9-5 EST We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, natio nal origin, genetics, disability, age, veteran status or other characteristics.