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Location: Singapore Workplace: Hybrid About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Role: Cantina is expanding, and we're looking for an ML Engineer to join our growing Singapore team! In this role, you will build and scale systems for ingesting, processing, and delivering large-scale video and multimodal data for model training. You'll own the full pipeline — from raw content to curated, filtered, and training-ready datasets — with a focus on speed, reliability, reproducibility, and cost-efficiency. You'll partner closely with curation and modeling teams to operationalize evolving dataset recipes and iterate on approaches that improve model outcomes. What You’ll Do: - Design and scale distributed data pipelines for preprocessing, dataset generation, and repeated dataset refreshes - Own workflow orchestration, job scheduling, monitoring, and failure recovery for large-scale data processing jobs - Implement and maintain containerized pipeline infrastructure using Kubernetes or equivalent orchestration systems - Optimize cloud-based data storage and movement across providers (AWS, GCS, or Azure) for cost, throughput, and operational efficiency - Define and implement best practices for dataset storage layout, versioning, caching, retention, and access patterns - Design and implement curation pipelines that determine which video and image content is selected, filtered, and retained for model training, including image-text pair datasets used in joint training regimes - Build and improve VLM-based captioning and metadata generation workflows at scale across both video and image data - Develop and apply quality and aesthetic scoring models, CLIP-based semantic filtering, and other signal-extraction approaches for data selection - Build tooling to support deduplication workflows at scale, including near-dedup and exact deduplication pipelines over large video corpora - Analyze dataset composition, identify quality issues, and iterate on curation logic to improve training outcomes - Define and evolve standards for what constitutes high-quality, training-ready video data across different training regimes What You’ll Bring: - Strong hands-on experience building or scaling large-scale data systems and pipelines for machine learning, including dataset curation, filtering, and quality improvement - Experience with distributed data processing frameworks such as PySpark or Ray, and orchestration tools such as Airflow or equivalent - Familiarity with containerization and container orchestration, including Docker and Kubernetes - Experience working with cloud-based data storage and compute (AWS, GCS, and/or Azure), including tradeoffs around cost, throughput, storage layout, and access patterns - Experience with VLM-based captioning pipelines or quality/aesthetic scoring models for video or image data, including curation of image-text pair datasets for joint image-video training - Familiarity with CLIP-based or embedding-based filtering and semantic data selection techniques - Familiarity with video and media processing tools such as FFmpeg, PyAV, DALI, or OpenCV, and relevant libraries such as Decord, torchvision, PyTorchVideo, or torchaudio - Proficiency in Python - Strong problem-solving, communication, and documentation skills Benefits We Offer: - Competitive salary and generous company equity - Personal time off and paid holidays - Health insurance - Global travel insurance: Covers you when traveling internationally - Monthly spending stipend: $500 (~S$635) - Equipment: All equipment needed for your home office

Location: Singapore Workplace: Hybrid About Cantina Cantina Labs develops social AI technologies, including real-time models that enable expressive, lifelike characters. Our work connects advances in video generation and multimodal AI with new ways for people to create, communicate and interact. These capabilities underpin our flagship platform, Cantina, and the broader experiences we are building. About the Role We’re looking for a Visual Data Curation Specialist to join our growing research team in Singapore. You will identify and evaluate image and video sources that support the development of our video generation and multimodal models. This role combines visual expertise, research and analytical judgment. You’ll work closely with researchers and engineers to understand data requirements, translate them into sourcing priorities, and develop a systematic approach to assessing content quality and relevance. You’ll own sourcing and curation projects from initial discovery through review and refinement, helping the team make better decisions about the visual data used in model development. What You’ll Do - Identify and evaluate image and video sources across creator communities, specialist websites, archives and platforms such as YouTube, TikTok, Bilibili, Instagram and Vimeo. - Partner with researchers to translate model development priorities into clear sourcing briefs, selection criteria and content categories. - Assess content across aesthetics, technical quality and research relevance, considering factors such as composition, lighting, resolution, camera movement, subject motion and visual consistency. - Build and maintain a structured source catalogue with representative examples, relevant metadata, quality assessments and clear recommendations. - Identify gaps in coverage across subjects, styles, environments and types of motion, and propose targeted sourcing approaches to address them. - Review sample content with research and engineering colleagues, incorporate feedback and refine selection criteria as requirements evolve. - Document source provenance and available usage information, flagging ownership, licensing or access questions for review. - Develop repeatable curation workflows, tagging systems and quality guidelines, and identify tools that improve the efficiency and consistency of the work. What You’ll Bring - Strong visual judgment and the ability to explain how an image or video meets creative, technical, or research requirements. - A background in film, photography, animation, design, visual arts, media, or a related field, demonstrated through education, professional experience, or a portfolio. Prior experience in machine learning is not required. - Strong research skills, including the ability to investigate unfamiliar topics, assess sources, and turn findings into useful recommendations. - A systematic approach to organizing information and confidence using spreadsheets, databases, or digital asset management tools. - Clear communication, with the ability to translate visual observations into precise feedback for technical colleagues. - The ability to work independently, clarify open-ended requirements, prioritize tasks, and take ownership of work quality. - Curiosity about generative AI and the ability to learn new tools and workflows quickly. Prior machine learning experience is not required. Nice to Have - Hands-on experience in photography, filmmaking, video editing, animation, or other visual production. - Experience in content research, editorial curation, digital asset management, or archive research, including knowledge of visual content communities across platforms and cultures. - Familiarity with dataset curation, annotation, quality assurance, or model evaluation. - Experience with generative image or video tools, basic scripting, SQL, or workflow automation. Benefits We Offer - Competitive salary and generous company equity - Personal time off and paid holidays - Health insurance - Global travel insurance: Covers you when traveling internationally - Monthly spending stipend: $500 (~S$635) - Equipment: All equipment needed for your home office

Location: Hyderabad, India Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer Location- Hyderabad, India Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer to join our Hyderabad (Hybrid - 3 days from the office) team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, performing high-impact code reviews to ensure quality and scalability. Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features. Optimise Operations: Simplify the maintenance and operation of production systems, promoting visibility, health, and operational readiness. Collaborate & Influence: Build relationships across engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & impact Accountants and bookkeepers are some of the most trusted advisors in the world, and this role is about understanding their world deeply and speaking up for their needs. As Product Marketing Manager on the Accountant & Bookkeeper (AB) Platform, you will build expertise in how practices run day to day, with a particular focus on the connected Compliance workflow, where audit trails, regulatory obligations and client work need real precision. You will shape positioning and messaging for the AB Platform, from the Partner Hub through to Workpapers and tax, and build a living library of verified customer proof points. You will also plan lifecycle programmes that help partners adopt the workflows that matter most. You will Go Further by turning insight into go-to-market plans that make a real difference for partners across AU, NZ, UK, US, Canada and beyond. The team & how they connect Our Core Product Marketing team works closely with Product Management, Design, Customer and regional go-to-market teams to bring a complete view of accountant and bookkeeper needs into product decisions. We turn product initiatives into clear customer value, so partners get the most out of Xero as efficiently as possible. We Go Together across Auckland, Queenstown and Melbourne, sharing what we learn and building on each other’s work. The team is currently working on / Initially, the role will focus on - Taking Workpapers Plus to market in Australia, and Workpapers and Workpapers Plus to market in New Zealand. - Developing a global value proposition and key messages for Agentic Tax. - Sharpening how the Compliance workflow fits into the wider Books to Workpapers to Tax story for the AB Platform. - Growing a customer proof and advocacy programme, and lifecycle campaigns that drive habitual use of priority workflows. Where and how you can work This role is based in Melbourne or Auckland, and we’re open to candidates across Australia and New Zealand. It’s a 12-month fixed-term contract with flexible hybrid working and no fixed office days. We’ll ask you to be in the office for team offsites and key stakeholder meetings. You may also travel to key markets for customer research, stakeholder engagement and key events. Here are some of the things we are looking for - Bring a strong technical understanding of accounting, tax or compliance, or the confidence to get to grips with it quickly. - Have product marketing experience, ideally in B2B SaaS, and a track record of taking complex products to market. - Can turn highly technical compliance, audit or tax capabilities into clear, practical language that busy partners understand. - Enjoy working across product, compliance, tax and regional teams, and keeping several stakeholders aligned at once. - Are curious about how tax and compliance differ across regions, and like working with specialists to get it right. - Bring the drive to Go Bold with a clear point of view, and the storytelling skill to bring real customer proof to life. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role & impact Accountants and bookkeepers are some of the most trusted advisors in the world, and this role is about understanding their world deeply and speaking up for their needs. As Product Marketing Manager on the Accountant & Bookkeeper (AB) Platform, you will build expertise in how practices run day to day, with a particular focus on the connected Compliance workflow, where audit trails, regulatory obligations and client work need real precision. You will shape positioning and messaging for the AB Platform, from the Partner Hub through to Workpapers and tax, and build a living library of verified customer proof points. You will also plan lifecycle programmes that help partners adopt the workflows that matter most. You will Go Further by turning insight into go-to-market plans that make a real difference for partners across AU, NZ, UK, US, Canada and beyond. The team & how they connect Our Core Product Marketing team works closely with Product Management, Design, Customer and regional go-to-market teams to bring a complete view of accountant and bookkeeper needs into product decisions. We turn product initiatives into clear customer value, so partners get the most out of Xero as efficiently as possible. We Go Together across Auckland, Queenstown and Melbourne, sharing what we learn and building on each other’s work. The team is currently working on / Initially, the role will focus on - Taking Workpapers Plus to market in Australia, and Workpapers and Workpapers Plus to market in New Zealand. - Developing a global value proposition and key messages for Agentic Tax. - Sharpening how the Compliance workflow fits into the wider Books to Workpapers to Tax story for the AB Platform. - Growing a customer proof and advocacy programme, and lifecycle campaigns that drive habitual use of priority workflows. Where and how you can work This role is based in Melbourne or Auckland, and we’re open to candidates across Australia and New Zealand. It’s a 12-month fixed-term contract with flexible hybrid working and no fixed office days. We’ll ask you to be in the office for team offsites and key stakeholder meetings. You may also travel to key markets for customer research, stakeholder engagement and key events. Here are some of the things we are looking for - Bring a strong technical understanding of accounting, tax or compliance, or the confidence to get to grips with it quickly. - Have product marketing experience, ideally in B2B SaaS, and a track record of taking complex products to market. - Can turn highly technical compliance, audit or tax capabilities into clear, practical language that busy partners understand. - Enjoy working across product, compliance, tax and regional teams, and keeping several stakeholders aligned at once. - Are curious about how tax and compliance differ across regions, and like working with specialists to get it right. - Bring the drive to Go Bold with a clear point of view, and the storytelling skill to bring real customer proof to life. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO You’ll join a full-stack data team building the systems making our AI agents measurably smarter with every interaction, building the real-time pipelines, analytics products, and deep personalization primitives that turn millions of conversations into business outcomes. You’ll work across these areas: - Data Foundations: Architect and build our core platform to handle data at scale with low latency. This includes our real-time eventing infrastructure, streaming and batch ETL pipelines, and our Iceberg-based data lakehouse. You will own the systems for interactive OLAP querying, orchestration, and experimentation, ensuring our data is trustworthy, fast, and easy to use for the entire organization. - Memory & Personalization: Power the next generation of intelligent experiences. You will develop the systems for long-term agent memory, build reusable Customer Data Platform (CDP) primitives, and implement the optimization loops that allow our agents to personalize interactions and demonstrably lift business outcomes. WHAT YOU'LL BRING We’re excited to meet candidates who bring depth in one of these areas: Platform Engineering - You have designed, built, and operated large-scale data systems, processing terabytes or petabytes of data with technologies like Spark, Flink, Trino/Presto, and data lakehouse formats like Iceberg or Hudi. - You possess strong backend and distributed systems fundamentals in a language like Go, Scala, or Python. You understand the trade-offs of different storage engines, query plans, and data serialization formats. - You have a history of implementing pragmatic data governance, lineage, and testing. You’ve built platforms that are cost-aware, highly operable, and a delight for other engineers to build upon. - You're well-versed in data modeling best practices (dimensional modeling, star/snowflake schemas, slowly changing dimensions) and know how to optimize analytical query patterns for both traditional OLAP systems and modern cloud data warehouses. Product Engineering - You have a portfolio of shipped data products, including analytics dashboards, data visualization tools, or alerting and exploration systems. - You are a skilled full-stack engineer (e.g., TypeScript/React and a service layer like Go), with a keen eye for performance, API design, and polish. - You excel at turning ambiguous questions into clear, intuitive interfaces. You have strong product sense around information architecture, handling empty states, and making complex data explainable. - You have practical experience with ML-powered product features, such as personalization, recommendations, or classification systems. Shared Qualities - Strong software engineering background with 4-7+ years of hands-on development experience in building and shipping production systems or products. - A passion for being on the frontier of AI products. - High agency and a bias to action in a high-autonomy environment. - Degree in Computer Science or related field, or equivalent professional experience.   EVEN BETTER... - Deep experience with event streaming platforms (e.g., Kafka, Kinesis) and real-time data processing. - Experience with modern data visualization libraries (e.g., ECharts, D3.js) and the principles of building performant, reusable charting components for complex data. - Production experience with recommender systems or optimization loops (e.g., multi-armed bandits, ranking). - A track record of leading complex technical projects or mentoring other engineers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York City; US Remote Workplace: Hybrid ABOUT PINECONE Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. ABOUT THE TEAM AND ROLE We're looking for an Applied AI Engineer who loves building real applications with AI. You'll work across the stack, from backend services and retrieval pipelines to APIs and user-facing applications, turning new AI capabilities into working solutions. This is a hands-on engineering role for someone who enjoys moving quickly, experimenting with emerging technologies, and owning projects from initial idea to production. You'll work closely with our engineering and product teams, as well as customers and partners, to explore new use cases, build reference applications, and demonstrate what's possible with Pinecone's technology. The ideal candidate combines strong full-stack engineering skills with practical experience building LLM-powered applications and agentic systems. You should be equally comfortable discussing architecture, writing production code, and putting together a working prototype. RESPONSIBILITIES - Design, build, and ship end-to-end AI applications using Pinecone’s retrieval and knowledge infrastructure. - Develop full-stack solutions spanning frontend interfaces, backend services, APIs, data pipelines, and LLM integration. - Build reference applications, integrations, and reusable components that help developers and customers adopt Pinecone. - Experiment with emerging AI patterns, including RAG, agents, tool use, context engineering, and agent memory. - Work with customers, partners, and internal teams to understand real-world problems and translate them into working software. - Evaluate and improve the quality, reliability, latency, and cost of AI-powered applications. - Share technical insights and best practices through code, examples, and technical content. - Bring learnings from building applications back into Pinecone’s product and engineering teams. WHAT YOU’LL BRING TO THE TABLE You don't need to check every box, but you should enjoy building software and be excited about what AI makes possible. FULL-STACK ENGINEERING - Strong software engineering background with experience designing, building, and shipping production applications. - Proficiency in Python and/or TypeScript, including modern backend frameworks and frontend technologies such as React or Next.js. - Experience building APIs, integrating external services, and working with databases and cloud infrastructure. - Ability to independently take a project from rough requirements through implementation and deployment. APPLIED AI - Hands-on experience building applications using LLMs, embeddings, vector databases, or retrieval-augmented generation. - Familiarity with modern AI development tools, frameworks, and APIs. - Understanding of the practical challenges of building AI applications, including retrieval quality, evaluation, latency, reliability, and cost. - Curiosity about emerging patterns in agentic applications, context management, and AI-driven workflows. OWNERSHIP & COLLABORATION - A builder's mindset: you enjoy writing code, experimenting, and getting working software into users’ hands. - Comfortable working with ambiguous requirements and making pragmatic technical decisions. - Ability to communicate technical ideas clearly to engineers, customers, and other stakeholders. - Comfortable moving between rapid prototypes and production-quality implementations. - Interest in understanding how developers and customers use the technology and translating that feedback into better solutions. BONUS POINTS - Experience with Pinecone or other vector databases and search technologies. - Experience building agentic applications, agent memory systems, or complex RAG pipelines. - Contributions to open-source projects, developer tools, or technical communities. - Experience working directly with customers on technical projects. - Experience deploying and operating AI applications in production. PERKS & BENEFITS - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend Benefits and eligibility may vary by country of employment.

Location: Tokyo, Japan Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT US Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.   ABOUT THE ROLE The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them. This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.   WHAT YOU'LL ACHIEVE: - Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them - Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off - Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership - Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met - Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing - Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down   SKILLS YOU'LL NEED TO BRING: - Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself - Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance - Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time - Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals - You don't need to be an AI expert, but you have a strong interest in the evolving AI landscape, stay closely attuned to industry trends and developments, and are curious and willing to adopt AI tools to work smarter and deliver better results. - Native or bilingual level fluency Japanese and business-level English proficiency across speaking, listening, and reading, including the ability to support team members with global communication   NICE TO HAVES: - Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR - Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management - Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Toronto; Canada; United States Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE. We’re building the next generation of agentic AI infrastructure at Cohere. This team sits at the intersection of ML systems, distributed infrastructure, and developer experience, creating the platform that powers autonomous AI agents at scale. You’ll work on hard, forward-looking problems with few established patterns, including secure code execution, agent state management, model routing, identity and authentication, and resource management for long-running agent workflows. This role is a strong fit for someone who combines systems depth with ML intuition. You should be comfortable building reliable infrastructure, thinking through distributed systems tradeoffs, and understanding how emerging agentic capabilities shape platform design. WHAT YOU’LL WORK ON. - Secure execution environments for agent-generated code - Identity, authentication, and trust boundaries for agents - Model routing and orchestration across different model types and environments - Rate limiting, quotas, and resource management for agent workflows - State management, memory, and filesystem abstractions for agents. IN THIS ROLE YOU WILL: - Turn emerging ML research ideas into production-ready infrastructure - Build core platform capabilities for execution, storage, and state management - Prototype and evaluate new technologies, then help decide what should move into production - Partner with research teams to shape infrastructure based on what future agent systems will need YOU MAY BE A GOOD FIT IF YOU HAVE: - Experience building production ML infrastructure with strong systems fundamentals - Hands-on work with agentic systems, multi-agent workflows, or agent development frameworks - Familiarity with model routing and LLM provider frameworks across different model types and environments - Experience with scalable, fault-tolerant distributed systems and Kubernetes - A track record of moving quickly on prototypes and making good decisions about productionization. BONUS - Experience across on-prem, private cloud, and public cloud environments - Familiarity with storage systems, embedded databases, or filesystem abstractions - Experience with code execution sandboxes such as gVisor, Firecracker, Kata, or WASM runtimes - Interest in emerging ML infrastructure, edge inference, or browser-native models - Open-source contributions to LLM or agent infrastructure projects - Experience with identity, workload auth, or capability-based security systems. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE We are looking for product-focused systems engineers to work on Teleport Core Product. You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems. You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementing, testing, and documenting. Teleport is an open core project, and most of the code you will write will be open source and written in Go. WHAT YOU'LL DO - Become an expert on scalability, performance, and reliability of Teleport in large deployments. - Design, develop, and ship outstanding, high-quality products. - Write most of the code in Go. - You'll join one of Teleport's access teams. These teams build secure, passwordless access to every kind of infrastructure, using short lived credentials, and it has to work at the scale of our largest customers. - Improve observability, tracing and failure handling so the access layer can be debugged at scale. - Grow your technical expertise. - Lead a distributed team of outstanding engineers. WHAT WE'RE LOOKING FOR - Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process. - Builder mentality and experience -- you love being hands-on and building zero-to-one products. - Extensive Go experience. - Extensive experience developing scalable, reliable, and performant distributed systems and platforms. - Strong team leadership. - Engineering management experience. - Linux systems engineering experience. - Knowledge of Identity Management, RBAC, ABAC, and zero-trust security models. - Intellectual curiosity and a willingness to master new technologies. - Transparency, honesty, and a no-ego mindset. - Significant contributions in Open Source is a big plus. HOW WE HIRE Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout. 1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements. 2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions. 3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution. 4. If your challenge solution meets our bar, you'll receive an offer to join Teleport. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call. Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1. - Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports. - Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway. - Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention. - Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened. - Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number. - Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop. - Grow the platform beyond cards: extend tokenization into a privacy vault for all PII. WHAT YOU'LL BRING - 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production. - A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them. - Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems. - Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call. - Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer. - Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers. - Degree in Computer Science or a related field, or equivalent professional experience. You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume. EVEN BETTER… - Real-time or streaming systems: voice, telephony, media, or low-latency pipelines. - Applied cryptography and key management, network isolation, egress control, or cloud security. - Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services. - Deployments into customer-owned clouds or single-tenant environments. - Customer-facing technical work, such as architecture reviews with customers. - Setting technical direction on ambiguous, high-stakes problems. - Payments, fintech, or another sensitive-data domain such as healthcare or identity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team. AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents. Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery - Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like. - Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users. - Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it. - Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave. - Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent. - Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks. WHAT OWNERSHIP LOOKS LIKE - A bias for shipping. You move fast, and you finish what you start. - Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences. - An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago. - An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability. - Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web. - 3+ years building production software that real users depend on. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI products for enterprise or consumers - Experience building native SDKs for iOS (Swift) or Android (Kotlin) - Experience building messaging apps, voice apps or voice agents - Experience with SIP, WebRTC, Twilio or contact-center platforms - Experience with real-time, low-latency distributed systems None of these are required. If the problems above excite you, we’d love to hear from you. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents) - Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents? - Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle) - Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play? WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems. - Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments. - Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge. - Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Strong software engineering fundamentals and experience building production systems. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER - Experience building AI-powered systems or agent frameworks. - Experience with retrieval, evaluation systems, or LLM-based applications. - Experience building developer platforms or SDKs. - Experience with Go and Typescript. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls. You’ll build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. This is a distributed systems problem with an unusually high correctness bar. The system has to be right to the cent, replay cleanly and explain any number as of any date, at that volume. You will shape its architecture. Its users include Claude agents, which read and write through the same APIs and controls as people. You’ll work closely with SWEs in Billing, Compute and Infra on shared contracts and APIs, and with product owners, finance operations and internal audit to turn accounting and controls requirements into designs. You don’t need a finance background. If you have built backend systems where correctness matters, we will teach you the domain. Responsibilities Design and build the front door into finance and its governed contracts: APIs for apps and agents, an event bus for systems that publish, adapters for vendor apps and reports, data-quality gates, and processing that posts every event exactly once, with replay and backfill Drive the build of the accounting ledger and engine: an append-only ledger with idempotent posting, a rules framework that turns business events into journal entries, translation into the ERP, and period locks Design and build the SDKs and frameworks that finance apps and agents build on Build controls into the platform as code: immutable audit trail, maker-checker, scoped access and segregation of duties Build and run the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow, and own their reliability: uptime, latency, throughput and correctness targets agreed with those teams Shape the platform’s technical direction: architecture, engineering standards and design reviews Minimum qualifications Strong backend engineering in a statically typed language such as Go, Java or Rust, or Python at scale Experience designing and running high-volume, event-driven systems (publish/subscribe, streaming) with idempotent processing, replay and backfill Experience designing relational data models and writing SQL for complex, versioned data Experience designing APIs, SDKs and service-to-service integrations used by other teams Experience building systems with auditability, access control or compliance requirements Experience turning requirements from non-engineering partners into technical designs Strong written and verbal communication, including design docs Preferred qualifications 10+ years of experience Experience building developer platforms or paved paths Experience with streaming systems such as Pub/Sub or Kafka Experience building with LLMs and agents, including MCP Built a ledger, sub-ledger, billing or payments system Familiarity with accounting concepts: double-entry, journal entries Familiarity with internal controls and audit concepts: audit trails, segregation of duties, change management Exposure to ERP or financial systems, such as Workday Financials The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls. We're looking for an Engineering Manager to lead the engineers who build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. You’ll hire and grow the team, and hold the bar for how the platform is built and run in production. Its users include Claude agents, which read and write through the same APIs and controls as people. You'll partner with engineering teams in Billing, Compute and Infra on shared contracts and APIs, and with product owners and finance operations, who set the priorities and define the needs. You don't need a finance background. If you have led teams that build backend systems where correctness matters, we will teach you the domain. Responsibilities Lead and grow a team of engineers: hire, coach and hold a high bar for engineering quality Own delivery of the front door for finance events and its governed contracts, and the accounting ledger and engine, so every event is posted exactly once and can be traced back to its source Be accountable for the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow Make sure finance apps and agents have the platform support they need: SDKs and frameworks, scoped access, SOX guardrails, observability, and the capabilities finance needs that claude products do not provide out of the box Define and own the reliability and correctness bar: SLOs on the services other teams call, tests that check key upstream calculations on every change, and daily accuracy and completeness checks from source to books Align on technical design, data contracts and APIs with engineering leaders in Billing, Compute and Infra Drive down the time it takes finance to support a new product, program or compute buildout Minimum qualifications Have led teams that build and run high-volume backend systems where correctness matters, such as ledgers, billing, payments, metering or other systems of record Have built or run event-driven systems with idempotent processing, replay and backfill, and know what it takes to keep them correct in production Have sound judgment on platform boundaries, data contracts and API design Have hired and grown engineers, and set engineering standards for platforms Work well across functions, with upstream engineering teams, finance and auditors, and explain technical trade-offs clearly to non-engineering partners, in writing and in the room Preferred qualifications Have 3+ years of engineering management experience, with 8+ years total in the industry Built developer platforms or paved paths used by other builders Worked with Go and with streaming systems such as Pub/Sub or Kafka Built with LLMs and agents, including MCP Built or run a ledger or sub-ledger, with a working knowledge of double-entry accounting Managed teams through audit and compliance work, such as SOX change management, segregation of duties and audit trails Worked with ERP or financial systems, such as Workday Financials or Oracle Financials The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tallinn, Harjumaa, Estonia Welcome to Torrero — an all-in-one source for cutting-edge white-label casino, sportsbook solutions, and B2B aggregation. Built on a foundation of trust and compliance, we offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as a preferred partner for iGaming businesses worldwide. With a wide range of sports events, convenient payment options, and support for 35+ languages, we make gaming accessible to players around the globe. If you enjoy a fast-paced, dynamic environment with a startup mindset, passionate people, and opportunities to make a tangible impact, we invite you to join us on our journey as we continue to grow and expand our business. About the Role We are looking for an experienced Head of KYC (CDD/EDD) to lead and develop our KYC team, ensure the accuracy and consistency of player verification decisions, and strengthen our Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes. You will be responsible for establishing effective quality control procedures, identifying recurring errors, improving operational workflows, and ensuring that KYC specialists apply internal policies and regulatory requirements consistently. The role requires close collaboration with AML, Responsible Gambling (RG), Compliance, Customer Support, and Technical Support teams to resolve complex cases, improve information flows, and ensure a consistent approach to player verification and risk management. We are looking for a hands-on leader who can combine strong technical KYC/EDD expertise with people management, practical training, and continuous process improvement. You will be doing: Lead day-to-day KYC operations, ensuring accurate and timely CDD/EDD processing. Establish and maintain quality assurance procedures to identify errors, inconsistencies, and compliance gaps. Analyse recurring mistakes, identify root causes, and implement corrective actions. Review complex and high-risk cases, including PEPs, adverse media, source of funds, and source of wealth assessments. Monitor team performance, quality metrics, processing times, and adherence to SLAs. Lead, mentor, and train KYC specialists, providing regular feedback and coaching. Develop training materials, internal guidelines, checklists, and improvement plans. Maintain and improve KYC procedures and internal controls in line with applicable regulatory requirements. Ensure accurate case documentation and support internal and external audits. Collaborate with AML, Compliance, and Responsible Gambling teams on risk assessments and escalations. Work closely with Customer Support, Technical Support, and Payments teams to resolve KYC-related issues. Identify process inefficiencies and drive improvements in workflows, tools, and verification accuracy. Your Expertise to Meet the Requirements: Proven experience in KYC, CDD, and EDD within iGaming, online gambling, fintech, banking, or financial services. Previous experience leading, supervising, or mentoring a team, ideally in a high-volume operational environment. Strong knowledge of AML/KYC principles, customer risk assessment, identity verification, PEP screening, adverse media screening, and risk-based due diligence. Practical experience handling complex EDD cases, including source of funds and source of wealth assessments. Good understanding of relevant regulatory and licensing requirements, particularly those applicable to the EU, Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), or other relevant iGaming jurisdictions. Experience designing or implementing quality assurance processes, conducting case reviews, and analysing operational errors. Strong analytical skills and excellent attention to detail, with the ability to make well-reasoned decisions in complex cases. Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments. A proactive, hands-on approach, with a strong sense of ownership and accountability. Fluency in Russian & English, both written and spoken. We offer: Competitive salary Private health insurance Sports benefit Annual paid vacation for 28 calendar days 3 paid sick days a year without medical certificate Seniority leave Birthday Day off Regular team and company events Comfortable office in the centre of Tallinn with the flexible working schedule Top notch work equipment Amicable work environment and supportive team members Real career opportunities and professional growth The great team across the world Hiring Stages: HR Introductory call Panel Interview with stakeholders References check Job offer

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an HR Business Partner (HRBP) to provide dedicated HR partnership to warehouse operations across an assigned region (North or South). This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness. Key Responsibilities Regional Business Partnership & Workforce Planning Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters. Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount. Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region. Recruitment & Employee Lifecycle Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives. Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams. Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity. Employee Relations & Manager Support Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application. Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required. Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution. Performance, Engagement & Retention Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team. Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions. Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs. HR Operations, Compliance & Reporting Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines. Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners. Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action. What We're Looking For At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage. Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes. Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed. Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions. Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion. Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments. Willingness to travel regularly between warehouse sites in the assigned region. What Sets This Role Apart Direct ownership of the people agenda for a regional warehouse network within a fast-growing business. Opportunity to influence business decisions through workforce insights and close partnership with Operations. A hands-on role that connects employee experience with day-to-day operational performance. Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.